Period
to 23 November 2017

The median annual salary for a 1st Line Support was £22,000 in advertised job vacancies in Horsham during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
West Sussex > Horsham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 50 29 46
Rank change year-on-year -21 +17 +10
Permanent jobs requiring a 1st Line Support 6 4 9
As % of all permanent IT jobs advertised in Horsham 1.83% 2.25% 3.23%
As % of the Job Titles category 1.87% 2.31% 3.23%
Number of salaries quoted 5 4 8
Horsham median annual salary £22,000 £23,000 £21,000
Median salary % change year-on-year -4.35% +9.52% +20.00%
West Sussex median annual salary £21,000 £21,000 £21,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Horsham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Horsham
Permanent vacancies in Horsham with a recognized job title 321 173 279
% of permanent IT jobs with a recognized job title 97.87% 97.19% 100.00%
Number of salaries quoted 305 156 252
Horsham median annual salary £40,000 £35,000 £40,000
Median salary % change year-on-year +14.29% -12.50% -11.11%
10th Percentile £22,750 £20,500 £25,000
90th Percentile £60,000 £53,750 £52,500
West Sussex median annual salary £44,750 £45,000 £42,500
% change year-on-year -0.56% +5.88% +6.25%

1st Line Support
Job Vacancy Trend in Horsham

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Horsham.

Job vacancy trend for 1st Line Support in Horsham

1st Line Support
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Horsham.

Salary trend for 1st Line Support in Horsham

1st Line Support Skill Set
Top 10 Co-occurring IT Skills in Horsham

For the 6 months to 23 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Horsham region featuring 1st Line Support in the job title.

1 4 (66.67%) Windows
2 2 (33.33%) MS Exchange
2 2 (33.33%) LAN
2 2 (33.33%) SMS
2 2 (33.33%) WAN
2 2 (33.33%) Active Directory
2 2 (33.33%) Microsoft Office
2 2 (33.33%) Mentoring
3 1 (16.67%) Windows Server
3 1 (16.67%) Windows 10

1st Line Support Skill Set
Co-occurring IT Skills in Horsham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) MS Exchange
Applications
1 2 (33.33%) Microsoft Office
Communications & Networking
1 2 (33.33%) LAN
1 2 (33.33%) SMS
1 2 (33.33%) WAN
Operating Systems
1 4 (66.67%) Windows
2 1 (16.67%) Windows 10
2 1 (16.67%) Windows Server
Processes & Methodologies
1 2 (33.33%) Mentoring
System Software
1 2 (33.33%) Active Directory