1st Line Support Jobs in Horsham

First Line Support
West Sussex > Horsham

As of 18 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Support salary in Horsham.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 11 22 64
Rank change year-on-year +11 +42 -
Permanent jobs requiring a 1st Line Support 1 3 1
As % of all permanent jobs advertised in Horsham 2.56% 3.26% 0.30%
As % of the Job Titles category 3.45% 3.33% 0.40%
Number of salaries quoted 0 3 1
10th Percentile - - -
25th Percentile - £19,750 £20,750
Median annual salary (50th Percentile) - £21,500 £21,500
75th Percentile - £23,250 £22,250
90th Percentile - - -
West Sussex median annual salary - £22,500 £22,000
% change year-on-year - +2.27% -4.35%

All Permanent IT Job Vacancies
Horsham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Horsham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Horsham with a recognized job title 29 90 251
% of permanent jobs with a recognized job title 74.36% 97.83% 75.15%
Number of salaries quoted 14 59 55
10th Percentile £38,500 £27,100 £32,500
25th Percentile £42,500 £32,500 £40,000
Median annual salary (50th Percentile) £49,250 £50,000 £55,000
Median % change year-on-year -1.50% -9.09% +15.79%
75th Percentile £55,250 £60,000 £61,250
90th Percentile £57,500 £67,500 £68,750
West Sussex median annual salary £55,000 £47,500 £55,000
% change year-on-year +15.79% -13.64% +4.76%

1st Line Support
Job Vacancy Trend in Horsham

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Horsham.

Job vacancy trend for 1st Line Support in Horsham

1st Line Support
Salary Trend in Horsham

3-month moving average salary quoted in jobs citing 1st Line Support in Horsham.

Salary trend for 1st Line Support in Horsham

1st Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in Horsham

For the 6 months to 18 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Horsham region featuring 1st Line Support in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
1 1 (100.00%) Change Management
1 1 (100.00%) ITSM
1 1 (100.00%) Management Information System
1 1 (100.00%) Publishing
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Project Delivery
1 1 (100.00%) Social Skills
1 1 (100.00%) Knowledge Transfer
1 1 (100.00%) Remote Monitoring and Management
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Horsham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Publishing
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Knowledge Transfer
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Project Delivery
1 1 (100.00%) Remote Monitoring and Management
1 1 (100.00%) Service Management