Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Ipswich with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Suffolk > Ipswich
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 41 57 52
Rank change year-on-year +16 -5 +6
Permanent jobs citing Service Management 16 12 18
As % of all permanent IT jobs advertised in Ipswich 4.19% 2.21% 2.68%
As % of the Processes & Methodologies category 4.69% 2.51% 3.04%
Number of salaries quoted 16 26 14
Ipswich median annual salary £47,750 £60,000 £62,500
Median salary % change year-on-year -20.42% -4.00% +19.05%
10th Percentile £17,250 £28,000 £38,375
90th Percentile £56,250 £77,500 £65,500
Suffolk median annual salary £46,250 £60,000 £62,500
% change year-on-year -22.92% -4.00% +19.05%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Ipswich with a requirement for process or methodology skills.

All Process and Methodology Skills
Ipswich
Permanent vacancies with a requirement for process or methodology skills 341 479 592
As % of all permanent IT jobs advertised in Ipswich 89.27% 88.05% 88.23%
Number of salaries quoted 323 400 505
Ipswich median annual salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25% -
10th Percentile £29,750 £23,200 £23,700
90th Percentile £60,000 £60,000 £60,000
Suffolk median annual salary £40,000 £37,500 £40,000
% change year-on-year +6.67% -6.25% -

Service Management
Job Vacancy Trend in Ipswich

Job postings citing Service Management as a percentage of all IT jobs advertised in Ipswich.

Job vacancy trend for Service Management in Ipswich

Service Management
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Ipswich.

Salary trend for Service Management in Ipswich

Service Management
Salary Histogram in Ipswich

The salary distribution of IT jobs citing Service Management in Ipswich over the 6 months to 23 November 2017.

Salary histogram for Service Management in Ipswich

For the 6 months to 23 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Ipswich region with a requirement for Service Management.

1 11 (68.75%) ITIL
2 9 (56.25%) Microsoft
2 9 (56.25%) Finance
3 7 (43.75%) Agile Software Development
3 7 (43.75%) Analytical Skills
4 6 (37.50%) ITSM
5 5 (31.25%) SLA
5 5 (31.25%) Service Delivery
5 5 (31.25%) Data Modelling
5 5 (31.25%) JavaScript
5 5 (31.25%) SQL Server
5 5 (31.25%) Degree
5 5 (31.25%) QA
5 5 (31.25%) Mentoring
5 5 (31.25%) Analytics
6 4 (25.00%) Enterprise Software
6 4 (25.00%) PowerPivot
6 4 (25.00%) Product Management
6 4 (25.00%) Waterfall
6 4 (25.00%) Tableau
6 4 (25.00%) Change Control
6 4 (25.00%) Data Strategy
6 4 (25.00%) Data Analytics
6 4 (25.00%) Semantic Layer
6 4 (25.00%) People Management
6 4 (25.00%) Algorithms
6 4 (25.00%) Microsoft Power View
6 4 (25.00%) Power BI
6 4 (25.00%) Spotfire
6 4 (25.00%) Statistics

Service Management
Co-occurring IT Skills in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (25.00%) Spreadsheet
Cloud Services
1 1 (6.25%) Amazon AWS
1 1 (6.25%) Microsoft Azure
1 1 (6.25%) Office 365
Communications & Networking
1 3 (18.75%) DHCP
1 3 (18.75%) DNS
1 3 (18.75%) TCP/IP
1 3 (18.75%) VLAN
2 1 (6.25%) SAN
Database & Business Intelligence
1 5 (31.25%) SQL Server
2 4 (25.00%) GIS
2 4 (25.00%) Microsoft Power View
2 4 (25.00%) Power BI
2 4 (25.00%) PowerPivot
2 4 (25.00%) Semantic Layer
2 4 (25.00%) Spotfire
2 4 (25.00%) SQL Server Reporting Services
3 1 (6.25%) Oracle Database
Development Applications
1 1 (6.25%) Team Foundation Server
General
1 9 (56.25%) Finance
2 4 (25.00%) Retail
3 1 (6.25%) Games
Job Titles
1 5 (31.25%) Analyst
2 4 (25.00%) Business Intelligence Analyst
2 4 (25.00%) Client Services Manager
2 4 (25.00%) Delivery Manager
2 4 (25.00%) Global Services Delivery Manager
2 4 (25.00%) IT Manager
2 4 (25.00%) IT Services Delivery Manager
2 4 (25.00%) IT Services Manager
2 4 (25.00%) Service Manager
2 4 (25.00%) Services Delivery Manager
3 3 (18.75%) 1st Line Support
3 3 (18.75%) 1st Line Support Technician
3 3 (18.75%) IT Support
3 3 (18.75%) IT Support Technician
3 3 (18.75%) IT Technician
3 3 (18.75%) Support Technician
4 2 (12.50%) ITSM Specialist
4 2 (12.50%) Service Management Specialist
4 2 (12.50%) Team Leader
5 1 (6.25%) Operations Team Leader
Miscellaneous
1 7 (43.75%) Analytical Skills
2 4 (25.00%) Algorithms
2 4 (25.00%) Enterprise Software
3 1 (6.25%) User Experience
Operating Systems
1 4 (25.00%) Windows
2 1 (6.25%) Linux
Processes & Methodologies
1 11 (68.75%) ITIL
2 7 (43.75%) Agile Software Development
3 6 (37.50%) ITSM
4 5 (31.25%) Analytics
4 5 (31.25%) Data Modelling
4 5 (31.25%) Mentoring
4 5 (31.25%) Service Delivery
5 4 (25.00%) Asset Management
5 4 (25.00%) Business Intelligence
5 4 (25.00%) Change Control
5 4 (25.00%) Change Management
5 4 (25.00%) Data Analysis
5 4 (25.00%) Data Analytics
5 4 (25.00%) Data Strategy
5 4 (25.00%) Economics
5 4 (25.00%) People Management
5 4 (25.00%) Product Management
5 4 (25.00%) Statistics
5 4 (25.00%) Waterfall
6 3 (18.75%) Network Monitoring
Programming Languages
1 5 (31.25%) JavaScript
2 4 (25.00%) Python
3 1 (6.25%) SQL
Qualifications
1 5 (31.25%) Degree
2 4 (25.00%) ITIL Certification
3 2 (12.50%) ITIL Foundation Certificate
4 1 (6.25%) Computer Science Degree
4 1 (6.25%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (31.25%) QA
1 5 (31.25%) SLA
System Software
1 4 (25.00%) Active Directory
2 1 (6.25%) VMware Infrastructure
Systems Management
1 1 (6.25%) SCCM
Vendors
1 9 (56.25%) Microsoft
2 4 (25.00%) Tableau
3 2 (12.50%) ServiceNow
3 2 (12.50%) TOWER Software
4 1 (6.25%) Oracle
4 1 (6.25%) VMware