Customer Retention Job Trends in Kent

Customer Retention (Client Retention)
South East > Kent

The table below provides summary statistics and salary benchmarking for jobs advertised in Kent requiring Customer Retention skills. It covers permanent job vacancies from the 6 months leading up to 26 June 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Jun 2026
Same period 2025 Same period 2024
Rank 84 59 -
Rank change year-on-year -25 - -
Permanent jobs citing Customer Retention 2 3 0
As % of all permanent jobs in Kent 0.14% 0.45% -
As % of the Processes & Methodologies category 0.20% 0.59% -
Number of salaries quoted 2 0 0
10th Percentile £40,075 - -
25th Percentile £42,063 - -
Median annual salary (50th Percentile) £47,250 - -
75th Percentile £50,563 - -
90th Percentile £51,425 - -
South East median annual salary £42,500 £35,000 £75,000
% change year-on-year +21.43% -53.33% +100.00%

All Process & Methodology Skills
Kent

Customer Retention falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 991 508 1,288
As % of all permanent jobs advertised in Kent 67.55% 76.16% 78.54%
Number of salaries quoted 655 299 923
10th Percentile £26,750 £25,250 £26,250
25th Percentile £31,750 £29,000 £32,500
Median annual salary (50th Percentile) £45,000 £37,500 £45,000
Median % change year-on-year +20.00% -16.67% -5.26%
75th Percentile £60,000 £57,500 £61,750
90th Percentile £75,000 £70,000 £71,500
South East median annual salary £55,000 £50,250 £50,000
% change year-on-year +9.45% +0.50% -9.09%

Customer Retention
Job Vacancy Trend in Kent

Historical trend showing the proportion of permanent IT job postings citing Customer Retention relative to all permanent IT jobs advertised in Kent.

Customer Retention job vacancy trend in Kent

Customer Retention
Salary Trend in Kent

Salary distribution trend for jobs in Kent citing Customer Retention.

Salary distribution trend for jobs in Kent citing Customer Retention

Customer Retention
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Retention within the Kent region over the 6 months to 26 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Aylesford - 1 £42,500 -
Dover - 1 £52,000 -
Customer Retention
South East

Customer Retention
Co-Occurring Skills & Capabilities in Kent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (50.00%) Microsoft Office
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Finance
2 1 (50.00%) Marketing
2 1 (50.00%) Organisational Skills
2 1 (50.00%) Presentation Skills
2 1 (50.00%) Public Speaking
Job Titles
1 2 (100.00%) Business Development Manager
1 2 (100.00%) Business Manager
1 2 (100.00%) Development Manager
Miscellaneous
1 1 (50.00%) Driving Licence
1 1 (50.00%) Onboarding
1 1 (50.00%) Self-Motivation
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 2 (100.00%) Business Development
2 1 (50.00%) Business Case
2 1 (50.00%) Business Forecasting
2 1 (50.00%) Client Onboarding
2 1 (50.00%) Conflict Management
2 1 (50.00%) CRM
2 1 (50.00%) Logistics
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Project Delivery
2 1 (50.00%) Project Management
Vendors
1 1 (50.00%) Microsoft