Help Desk Analyst Jobs in Kent

Help Desk Analyst
South East > Kent

The median Help Desk Analyst salary in Kent is £24,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 86 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Analyst 15 0 0
As % of all permanent jobs advertised in Kent 1.01% - -
As % of the Job Titles category 1.09% - -
Number of salaries quoted 15 0 0
10th Percentile - - -
25th Percentile £23,000 - -
Median annual salary (50th Percentile) £24,000 - -
75th Percentile £25,000 - -
90th Percentile £29,950 - -
South East median annual salary £24,000 £26,250 £28,250
% change year-on-year -8.57% -7.08% +4.63%

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,375 979 1,228
% of permanent jobs with a recognized job title 92.91% 85.58% 95.27%
Number of salaries quoted 1,024 547 731
10th Percentile £25,075 £26,900 £26,500
25th Percentile £30,938 £33,500 £34,250
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +12.50%
75th Percentile £58,750 £61,075 £63,125
90th Percentile £68,750 £73,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Help Desk Analyst
Job Vacancy Trend in Kent

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Help Desk Analyst in Kent

Help Desk Analyst
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Help Desk Analyst in Kent.

Salary trend for Help Desk Analyst in Kent

Help Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Kent region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone - 6 £24,000 -
Tonbridge - 1 £24,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 28 Co-occurring Skills and Capabilities in Kent

For the 6 months to 29 April 2024, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Help Desk Analyst in the job title.

1 14 (93.33%) Windows
1 14 (93.33%) DNS
1 14 (93.33%) Microsoft
1 14 (93.33%) Active Directory
1 14 (93.33%) Security Cleared
1 14 (93.33%) Microsoft 365
1 14 (93.33%) Customer Service
2 12 (80.00%) Firewall
2 12 (80.00%) SLA
2 12 (80.00%) SharePoint
2 12 (80.00%) DHCP
2 12 (80.00%) Microsoft Office
2 12 (80.00%) WatchGuard
2 12 (80.00%) Windows 10
2 12 (80.00%) Problem-Solving
3 9 (60.00%) Gamification
4 2 (13.33%) Social Skills
4 2 (13.33%) Windows Server
4 2 (13.33%) Hyper-V
4 2 (13.33%) Azure
4 2 (13.33%) Continuous Improvement
4 2 (13.33%) Mentoring
4 2 (13.33%) Entra ID
4 2 (13.33%) Malware Detection/Protection
4 2 (13.33%) TCP/IP
4 2 (13.33%) VPN
4 2 (13.33%) Incident Management
4 2 (13.33%) VLAN

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (80.00%) SharePoint
Applications
1 12 (80.00%) Microsoft Office
Cloud Services
1 14 (93.33%) Microsoft 365
2 2 (13.33%) Azure
2 2 (13.33%) Entra ID
Communications & Networking
1 14 (93.33%) DNS
2 12 (80.00%) DHCP
2 12 (80.00%) Firewall
3 2 (13.33%) TCP/IP
3 2 (13.33%) VLAN
3 2 (13.33%) VPN
General
1 2 (13.33%) Social Skills
Operating Systems
1 14 (93.33%) Windows
2 12 (80.00%) Windows 10
3 2 (13.33%) Windows Server
Processes & Methodologies
1 14 (93.33%) Customer Service
2 12 (80.00%) Problem-Solving
3 9 (60.00%) Gamification
4 2 (13.33%) Continuous Improvement
4 2 (13.33%) Incident Management
4 2 (13.33%) Malware Detection/Protection
4 2 (13.33%) Mentoring
Qualifications
1 14 (93.33%) Security Cleared
Quality Assurance & Compliance
1 12 (80.00%) SLA
System Software
1 14 (93.33%) Active Directory
2 2 (13.33%) Hyper-V
Vendors
1 14 (93.33%) Microsoft
2 12 (80.00%) WatchGuard