Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
South East > Kent
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 90 114 102
Rank change year-on-year +24 -12 +15
Permanent jobs citing Incident Management 18 9 47
As % of all permanent IT jobs advertised in Kent 1.36% 0.54% 2.12%
As % of the Processes & Methodologies category 1.59% 0.61% 2.42%
Number of salaries quoted 17 8 50
Kent median annual salary £44,500 £25,750 £40,000
Median salary % change year-on-year +72.82% -35.63% -15.79%
10th Percentile £28,150 £21,125 £26,250
90th Percentile £62,750 £65,000 £52,000
South East median annual salary £45,000 £44,000 £40,000
% change year-on-year +2.27% +10.00% +5.26%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 1135 1483 1943
As % of all permanent IT jobs advertised in Kent 85.98% 88.17% 87.68%
Number of salaries quoted 961 1315 1712
Kent median annual salary £42,500 £42,500 £41,500
Median salary % change year-on-year - +2.41% -1.19%
10th Percentile £24,000 £25,000 £25,000
90th Percentile £63,750 £65,000 £58,750
South East median annual salary £45,000 £45,000 £45,000

Incident Management
Job Vacancy Trend in Kent

Job postings citing Incident Management as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Incident Management in Kent

Incident Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Kent.

Salary trend for Incident Management in Kent

Incident Management
Salary Histogram in Kent

The salary distribution of IT jobs citing Incident Management in Kent over the 6 months to 20 November 2017.

Salary histogram for Incident Management in Kent

Incident Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Kent region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Canterbury - 3 £52,500 -
Dartford - 3 £32,500 -
Sittingbourne - 3 £32,500 -
West Malling - 2 £22,500 -
Folkestone - 2 £44,500 -
Sevenoaks +4 1 £24,000 -45.45%
Chatham - 1 £60,000 -
Incident Management
South East

For the 6 months to 20 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Incident Management.

1 9 (50.00%) Change Management
2 8 (44.44%) Windows
2 8 (44.44%) ITIL
3 7 (38.89%) ITSM
4 6 (33.33%) Finance
4 6 (33.33%) Problem Management
4 6 (33.33%) Mentoring
5 5 (27.78%) VMware
5 5 (27.78%) Project Management
6 4 (22.22%) Linux
6 4 (22.22%) Cisco
6 4 (22.22%) Windows Server
6 4 (22.22%) ITIL V3
7 3 (16.67%) VMware Infrastructure
7 3 (16.67%) Infor
7 3 (16.67%) Windows Server 2008
7 3 (16.67%) Customer Requirements
7 3 (16.67%) Microsoft
7 3 (16.67%) CCNA
7 3 (16.67%) Active Directory
7 3 (16.67%) Cisco Certification
7 3 (16.67%) Microsoft Certification
7 3 (16.67%) ITIL Certification
7 3 (16.67%) MCSE
7 3 (16.67%) MCSA
7 3 (16.67%) Service Management
7 3 (16.67%) Service Delivery
7 3 (16.67%) Sarbanes-Oxley
7 3 (16.67%) AS400
7 3 (16.67%) Statistics

Incident Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.56%) Microsoft Office
Business Applications
1 2 (11.11%) Remedy ITSM
Communications & Networking
1 2 (11.11%) Unified Communications
2 1 (5.56%) DNS
2 1 (5.56%) Firewall
2 1 (5.56%) HTTP
2 1 (5.56%) Internet
2 1 (5.56%) Network Security
Database & Business Intelligence
1 1 (5.56%) Data Warehouse
General
1 6 (33.33%) Finance
2 2 (11.11%) Advertising
2 2 (11.11%) Manufacturing
2 2 (11.11%) Retail
3 1 (5.56%) Banking
3 1 (5.56%) Publishing
Job Titles
1 7 (38.89%) IT Manager
2 5 (27.78%) Service Manager
3 4 (22.22%) IT Engineer
4 3 (16.67%) 2nd Line Engineer
4 3 (16.67%) 2nd Line Support
4 3 (16.67%) 2nd Line Support Engineer
4 3 (16.67%) IT Services Manager
4 3 (16.67%) IT Support
4 3 (16.67%) IT Support Engineer
4 3 (16.67%) Support Engineer
5 2 (11.11%) Delivery Manager
5 2 (11.11%) Services Delivery Manager
5 2 (11.11%) Team Leader
5 2 (11.11%) Technical Manager
5 2 (11.11%) Technical Service Delivery Manager
5 2 (11.11%) Technical Services Manager
5 2 (11.11%) Wintel Engineer
6 1 (5.56%) Graduate IT Engineer
6 1 (5.56%) Monitoring Team Leader
6 1 (5.56%) Operations Team Leader
Miscellaneous
1 3 (16.67%) AS400
2 1 (5.56%) Data Centre
2 1 (5.56%) Fintech
2 1 (5.56%) Management Information System
Operating Systems
1 8 (44.44%) Windows
2 4 (22.22%) Linux
2 4 (22.22%) Windows Server
3 3 (16.67%) Windows Server 2008
4 2 (11.11%) Windows 2000
4 2 (11.11%) Windows Server 2003
4 2 (11.11%) Windows Server 2012
Processes & Methodologies
1 9 (50.00%) Change Management
2 8 (44.44%) ITIL
3 7 (38.89%) ITSM
4 6 (33.33%) Mentoring
4 6 (33.33%) Problem Management
5 5 (27.78%) Project Management
6 4 (22.22%) ITIL V3
7 3 (16.67%) Customer Requirements
7 3 (16.67%) Service Delivery
7 3 (16.67%) Service Management
7 3 (16.67%) Statistics
8 2 (11.11%) Agile Software Development
8 2 (11.11%) Communications Security
8 2 (11.11%) Disaster Recovery
8 2 (11.11%) Information Security
8 2 (11.11%) PRINCE2
8 2 (11.11%) Server Patching
8 2 (11.11%) SIEM
9 1 (5.56%) Line Management
9 1 (5.56%) Vulnerability Management
Qualifications
1 3 (16.67%) CCNA
1 3 (16.67%) Cisco Certification
1 3 (16.67%) ITIL Certification
1 3 (16.67%) MCSA
1 3 (16.67%) MCSE
1 3 (16.67%) Microsoft Certification
2 2 (11.11%) Degree
Quality Assurance & Compliance
1 3 (16.67%) Sarbanes-Oxley
2 1 (5.56%) ISO/IEC 27001
2 1 (5.56%) PCI DSS
System Software
1 3 (16.67%) Active Directory
1 3 (16.67%) VMware Infrastructure
2 2 (11.11%) Firmware
Systems Management
1 2 (11.11%) BladeLogic
1 2 (11.11%) BMC PATROL
1 2 (11.11%) WSUS
2 1 (5.56%) vCenter Server
Vendors
1 5 (27.78%) VMware
2 4 (22.22%) Cisco
3 3 (16.67%) Infor
3 3 (16.67%) Microsoft
4 2 (11.11%) Amdocs
4 2 (11.11%) BMC
4 2 (11.11%) Citrix
4 2 (11.11%) Remedy
5 1 (5.56%) LogRhythm
5 1 (5.56%) SolarWinds
5 1 (5.56%) Splunk