Period
to 23 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Lancashire
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 50 42 54
Rank change year-on-year -8 +12 +15
Permanent jobs citing SLA 20 41 31
As % of all permanent IT jobs advertised in Lancashire 2.72% 4.77% 3.59%
As % of the Quality Assurance & Compliance category 20.83% 34.17% 30.10%
Number of salaries quoted 18 30 33
Lancashire median annual salary £29,000 £31,000 £45,000
Median salary % change year-on-year -6.45% -31.11% +150.00%
10th Percentile £20,275 £18,000 £19,200
90th Percentile £55,000 £38,125 £48,750
North West median annual salary £31,500 £27,500 £34,250
% change year-on-year +14.55% -19.71% +5.38%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Lancashire
Permanent vacancies with a requirement for quality assurance or compliance skills 96 120 103
As % of all permanent IT jobs advertised in Lancashire 13.04% 13.97% 11.92%
Number of salaries quoted 71 90 92
Lancashire median annual salary £37,500 £33,000 £42,500
Median salary % change year-on-year +13.64% -22.35% +41.67%
10th Percentile £22,750 £21,250 £24,225
90th Percentile £58,750 £47,500 £56,000
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - +5.96%

SLA
Job Vacancy Trend in Lancashire

Job postings citing SLA as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for SLA in Lancashire

SLA
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Lancashire.

Salary trend for SLA in Lancashire

SLA
Salary Histogram in Lancashire

The salary distribution of IT jobs citing SLA in Lancashire over the 6 months to 23 October 2018.

Salary histogram for SLA in Lancashire

SLA
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Lancashire region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley +3 6 £55,000 +57.14% 1
Preston +7 5 £20,750 -17.82% 1
Nelson - 3 £29,000 -
Newton-le-Willows - 3 £34,000 -
Blackburn 0 2 £22,500 - 1
SLA
North West

For the 6 months to 23 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region with a requirement for SLA.

1 9 (45.00%) Microsoft
2 7 (35.00%) ITIL
2 7 (35.00%) VMware
3 5 (25.00%) Wireless
3 5 (25.00%) Incident Management
3 5 (25.00%) Problem-Solving
4 4 (20.00%) Commercial Awareness
4 4 (20.00%) XenApp
4 4 (20.00%) Continuous Improvement
4 4 (20.00%) Finance
4 4 (20.00%) Microsoft Office
4 4 (20.00%) Microsoft Excel
5 3 (15.00%) Windows
5 3 (15.00%) VoIP
5 3 (15.00%) DHCP
5 3 (15.00%) Microsoft Certification
5 3 (15.00%) Telecoms
5 3 (15.00%) Information Security
5 3 (15.00%) Validation
5 3 (15.00%) Service Management
5 3 (15.00%) Service Delivery
5 3 (15.00%) Mitel
5 3 (15.00%) Retail
5 3 (15.00%) VLAN
5 3 (15.00%) Wireshark
5 3 (15.00%) VMware Infrastructure
5 3 (15.00%) Virtual Environments
6 2 (10.00%) Microsoft Data Protection Manager
6 2 (10.00%) Xerox
6 2 (10.00%) Windows Server 2008

SLA
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) SharePoint
Applications
1 4 (20.00%) Microsoft Excel
1 4 (20.00%) Microsoft Office
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 5 (25.00%) Wireless
2 3 (15.00%) DHCP
2 3 (15.00%) VLAN
2 3 (15.00%) VoIP
2 3 (15.00%) Wireshark
3 2 (10.00%) Broadband
3 2 (10.00%) Remote Desktop
3 2 (10.00%) TCP/IP
3 2 (10.00%) VPN
4 1 (5.00%) Internet
Database & Business Intelligence
1 2 (10.00%) SQL Server
1 2 (10.00%) SQL Server 2008
General
1 4 (20.00%) Finance
2 3 (15.00%) Retail
2 3 (15.00%) Telecoms
3 1 (5.00%) Back Office
3 1 (5.00%) Legal
Job Titles
1 6 (30.00%) Support Engineer
2 5 (25.00%) Technical Support
3 4 (20.00%) Analyst
3 4 (20.00%) Service Manager
4 3 (15.00%) Desktop Support
4 3 (15.00%) ITIL Manager
4 3 (15.00%) Service Support Manager
4 3 (15.00%) Support Manager
4 3 (15.00%) Technical Engineer
4 3 (15.00%) Technical Support Engineer
5 2 (10.00%) Customer Analyst
5 2 (10.00%) Delivery Manager
5 2 (10.00%) Field Engineer
5 2 (10.00%) Field Support Engineer
5 2 (10.00%) Infrastructure Analyst
5 2 (10.00%) Service Analyst
5 2 (10.00%) Service Desk Analyst
5 2 (10.00%) Technical Manager
5 2 (10.00%) Technical Services Manager
5 2 (10.00%) Technical Support Manager
Miscellaneous
1 2 (10.00%) Driving Licence
1 2 (10.00%) Smart Meter
2 1 (5.00%) Security Operations Centre
2 1 (5.00%) Self-Motivation
Operating Systems
1 3 (15.00%) Windows
2 2 (10.00%) Windows Server
2 2 (10.00%) Windows Server 2008
2 2 (10.00%) Windows Server 2012
3 1 (5.00%) Windows 7
Processes & Methodologies
1 7 (35.00%) ITIL
2 5 (25.00%) Incident Management
2 5 (25.00%) Problem-Solving
3 4 (20.00%) Commercial Awareness
3 4 (20.00%) Continuous Improvement
4 3 (15.00%) Information Security
4 3 (15.00%) Service Delivery
4 3 (15.00%) Service Management
4 3 (15.00%) Validation
4 3 (15.00%) Virtual Environments
5 2 (10.00%) B2B
5 2 (10.00%) Problem Management
5 2 (10.00%) Stakeholder Management
6 1 (5.00%) Benchmarking
6 1 (5.00%) Data Analysis
6 1 (5.00%) Data Management
6 1 (5.00%) ITSM
6 1 (5.00%) Project Management
6 1 (5.00%) Risk Management
6 1 (5.00%) Security Management
Programming Languages
1 1 (5.00%) C
Qualifications
1 3 (15.00%) Microsoft Certification
2 2 (10.00%) CCA
2 2 (10.00%) CCNA
2 2 (10.00%) Cisco Certification
2 2 (10.00%) Citrix Certification
2 2 (10.00%) MCITP
2 2 (10.00%) VMware Certified Professional (VCP)
3 1 (5.00%) Degree
3 1 (5.00%) HNC
3 1 (5.00%) HND
3 1 (5.00%) SC Cleared
3 1 (5.00%) Security Cleared
System Software
1 4 (20.00%) XenApp
2 3 (15.00%) VMware Infrastructure
3 2 (10.00%) Active Directory
3 2 (10.00%) Firmware
3 2 (10.00%) XenDesktop
Systems Management
1 2 (10.00%) Microsoft Data Protection Manager
2 1 (5.00%) QRadar
Vendors
1 9 (45.00%) Microsoft
2 7 (35.00%) VMware
3 3 (15.00%) Mitel
4 2 (10.00%) Canon
4 2 (10.00%) Cisco
4 2 (10.00%) Citrix
4 2 (10.00%) HP
4 2 (10.00%) Veeam
4 2 (10.00%) Xerox
5 1 (5.00%) LogRhythm
5 1 (5.00%) McAfee
5 1 (5.00%) Remedy
5 1 (5.00%) Splunk