Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Lancashire
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 63 74 67
Rank change year-on-year +11 -7 -5
Permanent jobs citing SLA 20 12 14
As % of all permanent IT jobs advertised in Lancashire 2.31% 1.40% 1.81%
As % of the Quality Assurance & Compliance category 25.97% 17.39% 19.18%
Number of salaries quoted 20 9 13
Lancashire median annual salary £34,000 £30,000 £24,000
Median salary % change year-on-year +13.33% +25.00% -43.53%
10th Percentile £18,000 £19,300 £19,950
90th Percentile £55,000 £45,000 £43,750
North West median annual salary £27,000 £27,500 £35,000
% change year-on-year -1.82% -21.43% -4.11%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Lancashire
Permanent vacancies with a requirement for quality assurance or compliance skills 77 69 73
As % of all permanent IT jobs advertised in Lancashire 8.89% 8.07% 9.43%
Number of salaries quoted 65 59 68
Lancashire median annual salary £38,000 £30,500 £38,000
Median salary % change year-on-year +24.59% -19.74% +1.33%
10th Percentile £22,850 £22,350 £22,750
90th Percentile £57,300 £49,500 £53,750
North West median annual salary £45,000 £37,500 £40,000
% change year-on-year +20.00% -6.25% +5.26%

SLA
Job Vacancy Trend in Lancashire

Job postings citing SLA as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for SLA in Lancashire

SLA
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Lancashire.

Salary trend for SLA in Lancashire

SLA
Salary Histogram in Lancashire

The salary distribution of IT jobs citing SLA in Lancashire over the 6 months to 26 May 2018.

Salary histogram for SLA in Lancashire

SLA
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Lancashire region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley -10 7 £50,000 +11.11% 3
Burnley +18 3 £18,000 -40.00%
Newton-le-Willows - 3 £34,000 - 3
Blackburn -4 2 £41,750 -
Preston +8 1 £40,000 +66.67%
Darwen 0 1 £20,000 -
Blackpool - 1 £25,500 -
SLA
North West

For the 6 months to 26 May 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region with a requirement for SLA.

1 7 (35.00%) ITIL
1 7 (35.00%) Windows
2 5 (25.00%) Microsoft
2 5 (25.00%) Windows Server
3 4 (20.00%) Office 365
3 4 (20.00%) Service Delivery
3 4 (20.00%) Firewall
3 4 (20.00%) Incident Management
4 3 (15.00%) VLAN
4 3 (15.00%) ISO/IEC 27001
4 3 (15.00%) Network Security
4 3 (15.00%) Continuous Improvement
4 3 (15.00%) VMware
4 3 (15.00%) Disaster Recovery
4 3 (15.00%) Service Management
4 3 (15.00%) Service Design
4 3 (15.00%) Service Delivery Management
4 3 (15.00%) Problem-Solving
5 2 (10.00%) Microsoft Data Protection Manager
5 2 (10.00%) ITIL V3
5 2 (10.00%) Windows Server 2012
5 2 (10.00%) Firmware
5 2 (10.00%) Active Directory
5 2 (10.00%) SharePoint
5 2 (10.00%) Finance
5 2 (10.00%) Windows Server 2008
5 2 (10.00%) XenApp
5 2 (10.00%) Veeam
5 2 (10.00%) Windows 7
5 2 (10.00%) Microsoft Azure

SLA
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) SharePoint
2 1 (5.00%) IIS
Applications
1 1 (5.00%) Microsoft Office
Cloud Services
1 4 (20.00%) Office 365
2 2 (10.00%) Amazon AWS
2 2 (10.00%) Microsoft Azure
3 1 (5.00%) Cloud Computing
Communications & Networking
1 4 (20.00%) Firewall
2 3 (15.00%) Network Security
2 3 (15.00%) VLAN
3 1 (5.00%) DNS
3 1 (5.00%) LAN
3 1 (5.00%) SAN
3 1 (5.00%) TCP/IP
3 1 (5.00%) VoIP
3 1 (5.00%) WAN
General
1 2 (10.00%) Finance
2 1 (5.00%) Back Office
2 1 (5.00%) Retail
Job Titles
1 5 (25.00%) Technical Support
2 4 (20.00%) Analyst
3 3 (15.00%) 1st Line Support
3 3 (15.00%) Delivery Manager
3 3 (15.00%) ITIL Manager
3 3 (15.00%) Service Manager
3 3 (15.00%) Service Support Manager
3 3 (15.00%) Services Delivery Manager
3 3 (15.00%) Support Manager
3 3 (15.00%) Technical Manager
3 3 (15.00%) Technical Services Manager
3 3 (15.00%) Technical Support Manager
4 2 (10.00%) 1st Line Technical Support
4 2 (10.00%) Applications Support
4 2 (10.00%) Applications Support Analyst
4 2 (10.00%) Infrastructure Analyst
4 2 (10.00%) IT Support
4 2 (10.00%) Support Analyst
4 2 (10.00%) Support Engineer
4 2 (10.00%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) CSS
1 1 (5.00%) HTML
1 1 (5.00%) Node.js
Miscellaneous
1 1 (5.00%) Analytical Skills
1 1 (5.00%) Data Centre
1 1 (5.00%) Management Information System
1 1 (5.00%) Self-Motivation
Operating Systems
1 7 (35.00%) Windows
2 5 (25.00%) Windows Server
3 2 (10.00%) Windows 7
3 2 (10.00%) Windows Server 2008
3 2 (10.00%) Windows Server 2012
4 1 (5.00%) Linux
4 1 (5.00%) Windows 10
4 1 (5.00%) Windows 8
Processes & Methodologies
1 7 (35.00%) ITIL
2 4 (20.00%) Incident Management
2 4 (20.00%) Service Delivery
3 3 (15.00%) Continuous Improvement
3 3 (15.00%) Disaster Recovery
3 3 (15.00%) Problem-Solving
3 3 (15.00%) Service Delivery Management
3 3 (15.00%) Service Design
3 3 (15.00%) Service Management
4 2 (10.00%) ITIL V3
4 2 (10.00%) Problem Management
5 1 (5.00%) Configuration Management
5 1 (5.00%) Data Protection
5 1 (5.00%) Data Security
5 1 (5.00%) GAP Analysis
5 1 (5.00%) Information Security
5 1 (5.00%) ITSM
5 1 (5.00%) Process Management
5 1 (5.00%) Release Management
5 1 (5.00%) Root Cause Analysis
Programming Languages
1 1 (5.00%) SQL
Qualifications
1 1 (5.00%) HNC
1 1 (5.00%) HND
1 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (15.00%) ISO/IEC 27001
System Software
1 2 (10.00%) Active Directory
1 2 (10.00%) Firmware
1 2 (10.00%) XenApp
2 1 (5.00%) Docker
Systems Management
1 2 (10.00%) Microsoft Data Protection Manager
2 1 (5.00%) Rancher
Vendors
1 5 (25.00%) Microsoft
2 3 (15.00%) VMware
3 2 (10.00%) Veeam
4 1 (5.00%) Sage