Period
to 16 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Lancashire
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 57 69 64
Rank change year-on-year +12 -5 -5
Permanent jobs citing SLA 24 19 23
As % of all permanent IT jobs advertised in Lancashire 2.87% 2.13% 2.86%
As % of the Quality Assurance & Compliance category 24.24% 20.88% 25.84%
Number of salaries quoted 23 15 22
Lancashire median annual salary £32,500 £25,000 £29,500
Median salary % change year-on-year +30.00% -15.25% +7.27%
10th Percentile £18,000 £17,550 £13,000
90th Percentile £55,000 £48,000 £48,750
North West median annual salary £30,000 £27,500 £35,000
% change year-on-year +9.09% -21.43% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Lancashire
Permanent vacancies with a requirement for quality assurance or compliance skills 99 91 89
As % of all permanent IT jobs advertised in Lancashire 11.83% 10.19% 11.08%
Number of salaries quoted 82 71 74
Lancashire median annual salary £38,000 £35,000 £36,250
Median salary % change year-on-year +8.57% -3.45% +3.57%
10th Percentile £22,500 £21,250 £21,700
90th Percentile £56,800 £47,500 £56,375
North West median annual salary £43,876 £37,500 £40,000
% change year-on-year +17.00% -6.25% -

SLA
Job Vacancy Trend in Lancashire

Job postings citing SLA as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for SLA in Lancashire

SLA
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Lancashire.

Salary trend for SLA in Lancashire

SLA
Salary Histogram in Lancashire

The salary distribution of IT jobs citing SLA in Lancashire over the 6 months to 16 August 2018.

Salary histogram for SLA in Lancashire

SLA
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Lancashire region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley -1 8 £55,000 +92.98%
Preston +8 5 £23,500 +30.56% 2
Blackburn 0 3 £22,500 -
Newton-le-Willows - 3 £34,000 -
Burnley +16 2 £18,000 -46.27%
Darwen -1 1 £20,000 -
SLA
North West

For the 6 months to 16 August 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region with a requirement for SLA.

1 10 (41.67%) ITIL
2 8 (33.33%) Microsoft
3 7 (29.17%) Incident Management
4 6 (25.00%) Windows
5 5 (20.83%) Service Management
5 5 (20.83%) Service Delivery
5 5 (20.83%) Finance
5 5 (20.83%) Continuous Improvement
5 5 (20.83%) Windows Server
6 4 (16.67%) Problem-Solving
6 4 (16.67%) VMware
6 4 (16.67%) Microsoft Excel
6 4 (16.67%) Microsoft Office
7 3 (12.50%) SharePoint
7 3 (12.50%) Active Directory
7 3 (12.50%) Retail
7 3 (12.50%) ITIL V3
7 3 (12.50%) Service Delivery Management
7 3 (12.50%) Service Design
7 3 (12.50%) Office 365
7 3 (12.50%) XenApp
8 2 (8.33%) Smart Meter
8 2 (8.33%) Veeam
8 2 (8.33%) Windows 7
8 2 (8.33%) Network Security
8 2 (8.33%) Problem Management
8 2 (8.33%) Windows Server 2008
8 2 (8.33%) Driving Licence
8 2 (8.33%) Windows Server 2012
8 2 (8.33%) Xerox

SLA
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.50%) SharePoint
2 1 (4.17%) IIS
Applications
1 4 (16.67%) Microsoft Excel
1 4 (16.67%) Microsoft Office
Cloud Services
1 3 (12.50%) Office 365
2 1 (4.17%) Amazon AWS
2 1 (4.17%) Microsoft Azure
Communications & Networking
1 2 (8.33%) Firewall
1 2 (8.33%) Network Security
1 2 (8.33%) TCP/IP
1 2 (8.33%) VLAN
1 2 (8.33%) Wireless
2 1 (4.17%) Broadband
2 1 (4.17%) DNS
2 1 (4.17%) Internet
2 1 (4.17%) LAN
2 1 (4.17%) Remote Desktop
2 1 (4.17%) SAN
2 1 (4.17%) VPN
2 1 (4.17%) WAN
Database & Business Intelligence
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2008
General
1 5 (20.83%) Finance
2 3 (12.50%) Retail
3 2 (8.33%) Back Office
Job Titles
1 6 (25.00%) Analyst
2 5 (20.83%) Service Manager
3 4 (16.67%) Delivery Manager
3 4 (16.67%) ITIL Manager
3 4 (16.67%) Service Support Manager
3 4 (16.67%) Services Delivery Manager
3 4 (16.67%) Support Manager
3 4 (16.67%) Technical Support
4 3 (12.50%) Support Engineer
4 3 (12.50%) Technical Manager
4 3 (12.50%) Technical Services Manager
4 3 (12.50%) Technical Support Manager
5 2 (8.33%) 1st Line Support
5 2 (8.33%) Applications Support
5 2 (8.33%) Applications Support Analyst
5 2 (8.33%) Field Engineer
5 2 (8.33%) Field Support Engineer
5 2 (8.33%) Infrastructure Analyst
5 2 (8.33%) Service Analyst
5 2 (8.33%) Service Desk Analyst
Miscellaneous
1 2 (8.33%) Driving Licence
1 2 (8.33%) Self-Motivation
1 2 (8.33%) Smart Meter
2 1 (4.17%) Data Centre
Operating Systems
1 6 (25.00%) Windows
2 5 (20.83%) Windows Server
3 2 (8.33%) Windows 7
3 2 (8.33%) Windows Server 2008
3 2 (8.33%) Windows Server 2012
4 1 (4.17%) Windows 10
4 1 (4.17%) Windows 8
Processes & Methodologies
1 10 (41.67%) ITIL
2 7 (29.17%) Incident Management
3 5 (20.83%) Continuous Improvement
3 5 (20.83%) Service Delivery
3 5 (20.83%) Service Management
4 4 (16.67%) Problem-Solving
5 3 (12.50%) ITIL V3
5 3 (12.50%) Service Delivery Management
5 3 (12.50%) Service Design
6 2 (8.33%) B2B
6 2 (8.33%) Disaster Recovery
6 2 (8.33%) Information Security
6 2 (8.33%) Infrastructure Engineering
6 2 (8.33%) Problem Management
7 1 (4.17%) Collaborative Working
7 1 (4.17%) Commercial Awareness
7 1 (4.17%) Data Management
7 1 (4.17%) ITSM
7 1 (4.17%) Process Management
7 1 (4.17%) Stakeholder Management
Qualifications
1 2 (8.33%) Microsoft Certification
2 1 (4.17%) CCA
2 1 (4.17%) CCNA
2 1 (4.17%) Cisco Certification
2 1 (4.17%) Citrix Certification
2 1 (4.17%) HNC
2 1 (4.17%) HND
2 1 (4.17%) MCITP
2 1 (4.17%) SC Cleared
2 1 (4.17%) Security Cleared
2 1 (4.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (8.33%) ISO/IEC 27001
System Software
1 3 (12.50%) Active Directory
1 3 (12.50%) XenApp
2 2 (8.33%) Firmware
3 1 (4.17%) XenDesktop
Systems Management
1 2 (8.33%) Microsoft Data Protection Manager
Vendors
1 8 (33.33%) Microsoft
2 4 (16.67%) VMware
3 2 (8.33%) Canon
3 2 (8.33%) HP
3 2 (8.33%) Veeam
3 2 (8.33%) Xerox
4 1 (4.17%) Cisco
4 1 (4.17%) Citrix
4 1 (4.17%) Remedy