Period
to 19 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 February 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Lancashire
6 months to
19 Feb 2019
Same period 2018 Same period 2017
Rank 45 50 65
Rank change year-on-year +5 +15 -2
Permanent jobs citing SLA 28 30 28
As % of all permanent IT jobs advertised in Lancashire 3.93% 3.67% 2.94%
As % of the Quality Assurance & Compliance category 27.72% 36.59% 26.17%
Number of salaries quoted 20 23 26
Lancashire median annual salary £35,000 £32,500 £32,500
Median salary % change year-on-year +7.69% - +78.08%
10th Percentile £22,350 £21,250 £20,750
90th Percentile £64,125 £37,500 £48,750
North West median annual salary £35,000 £27,500 £27,500
% change year-on-year +27.27% - -15.38%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Lancashire
Permanent vacancies with a requirement for quality assurance or compliance skills 101 82 107
As % of all permanent IT jobs advertised in Lancashire 14.19% 10.04% 11.23%
Number of salaries quoted 71 67 94
Lancashire median annual salary £38,500 £35,000 £37,500
Median salary % change year-on-year +10.00% -6.67% +25.00%
10th Percentile £25,000 £23,000 £23,375
90th Percentile £63,750 £64,000 £53,750
North West median annual salary £45,000 £45,000 £40,000
% change year-on-year - +12.50% -

SLA
Job Vacancy Trend in Lancashire

Job postings citing SLA as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for SLA in Lancashire

SLA
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Lancashire.

Salary trend for SLA in Lancashire

SLA
Salary Histogram in Lancashire

The salary distribution of IT jobs citing SLA in Lancashire over the 6 months to 19 February 2019.

Salary histogram for SLA in Lancashire

SLA
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Lancashire region over the 6 months to 19 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Preston +16 7 £18,750 -42.31%
Chorley -2 7 £45,000 +28.57% 1
Nelson - 6 £30,250 - 1
Lancaster +14 2 £51,750 +130.00%
Burnley +6 2 - -
SLA
North West

For the 6 months to 19 February 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region with a requirement for SLA.

1 8 (28.57%) VoIP
1 8 (28.57%) Microsoft
1 8 (28.57%) Telecoms
2 7 (25.00%) Service Delivery
2 7 (25.00%) VMware
2 7 (25.00%) Wireshark
2 7 (25.00%) Problem-Solving
3 6 (21.43%) Commercial Awareness
3 6 (21.43%) Virtual Environments
3 6 (21.43%) Continuous Improvement
3 6 (21.43%) VLAN
3 6 (21.43%) Mitel
3 6 (21.43%) VMware Infrastructure
3 6 (21.43%) Validation
3 6 (21.43%) Wireless
3 6 (21.43%) DHCP
3 6 (21.43%) SQL Server
4 5 (17.86%) Active Directory
4 5 (17.86%) Service Management
4 5 (17.86%) Service Design
4 5 (17.86%) Service Delivery Management
5 4 (14.29%) Cisco
5 4 (14.29%) CCNA
5 4 (14.29%) MS Exchange
5 4 (14.29%) ITIL
5 4 (14.29%) Change Management
5 4 (14.29%) Cisco Certification
6 3 (10.71%) Windows
6 3 (10.71%) Oracle
6 3 (10.71%) XML

SLA
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) MS Exchange
2 2 (7.14%) Apache
2 2 (7.14%) IIS
2 2 (7.14%) Skype for Business
3 1 (3.57%) Oracle Workflow
3 1 (3.57%) SharePoint
Applications
1 2 (7.14%) Microsoft Office
2 1 (3.57%) Microsoft Excel
Business Applications
1 2 (7.14%) Demantra
1 2 (7.14%) Oracle 11i
1 2 (7.14%) Oracle ASCP
1 2 (7.14%) Oracle EBS
1 2 (7.14%) Oracle EBS R12
2 1 (3.57%) Oracle Applications
2 1 (3.57%) Oracle Assets
2 1 (3.57%) Oracle Cash Management
2 1 (3.57%) Oracle E-Business Tax
2 1 (3.57%) Oracle ERP
2 1 (3.57%) Oracle Financials
2 1 (3.57%) Oracle General Ledger
2 1 (3.57%) Oracle iProcurement
2 1 (3.57%) Oracle Payables
2 1 (3.57%) Oracle Procure-to-Pay
2 1 (3.57%) Oracle Receivables
2 1 (3.57%) Oracle SCM
2 1 (3.57%) Oracle Subledger Accounting
2 1 (3.57%) Remedy ITSM
Cloud Services
1 3 (10.71%) Microsoft Azure
2 2 (7.14%) Amazon AWS
2 2 (7.14%) IaaS
3 1 (3.57%) Office 365
Communications & Networking
1 8 (28.57%) VoIP
2 7 (25.00%) Wireshark
3 6 (21.43%) DHCP
3 6 (21.43%) VLAN
3 6 (21.43%) Wireless
4 3 (10.71%) TCP/IP
5 2 (7.14%) Broadband
5 2 (7.14%) PBX
5 2 (7.14%) Unified Communications
5 2 (7.14%) WebEx
6 1 (3.57%) Cisco Nexus
6 1 (3.57%) Firewall
6 1 (3.57%) Remote Desktop
6 1 (3.57%) VPN
Database & Business Intelligence
1 6 (21.43%) SQL Server
2 3 (10.71%) Oracle Reports
3 1 (3.57%) Oracle Database
3 1 (3.57%) SQL Server 2008
3 1 (3.57%) SQLPlus
Development Applications
1 1 (3.57%) Oracle Forms
General
1 8 (28.57%) Telecoms
2 2 (7.14%) Finance
2 2 (7.14%) Manufacturing
3 1 (3.57%) General Ledger
3 1 (3.57%) Legal
Job Titles
1 7 (25.00%) Service Manager
2 6 (21.43%) Delivery Manager
2 6 (21.43%) Services Delivery Manager
2 6 (21.43%) Support Engineer
2 6 (21.43%) Technical Engineer
2 6 (21.43%) Technical Support
2 6 (21.43%) Technical Support Engineer
3 2 (7.14%) 2nd Line Support
3 2 (7.14%) Administrator
3 2 (7.14%) Consultant
3 2 (7.14%) DBA
3 2 (7.14%) Help Desk Administrator
3 2 (7.14%) Mitel Engineer
3 2 (7.14%) Mitel Support
3 2 (7.14%) Oracle Consultant
3 2 (7.14%) SQL DBA
3 2 (7.14%) SQL Server DBA
3 2 (7.14%) Telecoms Engineer
3 2 (7.14%) Telecoms Support Engineer
3 2 (7.14%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 3 (10.71%) XML
2 2 (7.14%) SOAP
3 1 (3.57%) .NET
3 1 (3.57%) Web Services
Miscellaneous
1 2 (7.14%) iPhone
2 1 (3.57%) Analytical Skills
2 1 (3.57%) e-Learning
2 1 (3.57%) Management Information System
2 1 (3.57%) Security Operations Centre
Operating Systems
1 3 (10.71%) Windows
2 2 (7.14%) Android
2 2 (7.14%) Apple iOS
3 1 (3.57%) Windows Server
3 1 (3.57%) Windows Server 2008
3 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 7 (25.00%) Problem-Solving
1 7 (25.00%) Service Delivery
2 6 (21.43%) Commercial Awareness
2 6 (21.43%) Continuous Improvement
2 6 (21.43%) Validation
2 6 (21.43%) Virtual Environments
3 5 (17.86%) Service Delivery Management
3 5 (17.86%) Service Design
3 5 (17.86%) Service Management
4 4 (14.29%) Change Management
4 4 (14.29%) ITIL
5 3 (10.71%) Functional Testing
6 2 (7.14%) Continuous Deployment
6 2 (7.14%) Deployment Automation
6 2 (7.14%) DevOps
6 2 (7.14%) Disaster Recovery
6 2 (7.14%) E-Commerce
6 2 (7.14%) Performance Tuning
6 2 (7.14%) Risk Management
6 2 (7.14%) Web Application Development
Programming Languages
1 3 (10.71%) SQL
2 1 (3.57%) C
2 1 (3.57%) PL/SQL
Qualifications
1 4 (14.29%) CCNA
1 4 (14.29%) Cisco Certification
2 3 (10.71%) CCNP
3 2 (7.14%) Degree
3 2 (7.14%) Microsoft Certification
4 1 (3.57%) CCA
4 1 (3.57%) Citrix Certification
4 1 (3.57%) JNCIA
4 1 (3.57%) MCITP
4 1 (3.57%) SC Cleared
4 1 (3.57%) Security Cleared
4 1 (3.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (3.57%) GAAP
System Software
1 6 (21.43%) VMware Infrastructure
2 5 (17.86%) Active Directory
3 1 (3.57%) XenApp
3 1 (3.57%) XenDesktop
Systems Management
1 2 (7.14%) Cisco CUCM
1 2 (7.14%) Cisco UCCE
1 2 (7.14%) Cisco UCCX
2 1 (3.57%) QRadar
Vendors
1 8 (28.57%) Microsoft
2 7 (25.00%) VMware
3 6 (21.43%) Mitel
4 4 (14.29%) Cisco
5 3 (10.71%) Citrix
5 3 (10.71%) Oracle
6 1 (3.57%) F5
6 1 (3.57%) Juniper
6 1 (3.57%) LogRhythm
6 1 (3.57%) McAfee
6 1 (3.57%) Pegasus
6 1 (3.57%) Remedy
6 1 (3.57%) Splunk
6 1 (3.57%) Virgin Media