Period
to 17 February 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Lancashire during the 6 months to 17 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Lancashire
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 42 26 58
Rank change year-on-year -16 +32 +12
Permanent jobs requiring a Support Analyst 38 71 23
As % of all permanent IT jobs advertised in Lancashire 4.65% 7.34% 2.70%
As % of the Job Titles category 4.82% 7.52% 2.94%
Number of salaries quoted 35 67 21
Lancashire median annual salary £30,000 £25,000 £24,000
Median salary % change year-on-year +20.00% +4.17% -4.00%
10th Percentile £22,750 £22,350 £18,500
90th Percentile £37,250 £40,000 £28,750
North West median annual salary £28,250 £28,500 £25,000
% change year-on-year -0.88% +14.00% +4.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lancashire
Permanent vacancies in Lancashire with a recognized job title 788 944 783
% of permanent IT jobs with a recognized job title 96.33% 97.62% 91.79%
Number of salaries quoted 637 858 624
Lancashire median annual salary £35,500 £36,500 £35,000
Median salary % change year-on-year -2.74% +4.29% -
10th Percentile £23,000 £22,350 £22,500
90th Percentile £56,250 £48,750 £46,250
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Support Analyst
Job Vacancy Trend in Lancashire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Support Analyst in Lancashire

Support Analyst
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Lancashire.

Salary trend for Support Analyst in Lancashire

Support Analyst
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Support Analyst in Lancashire over the 6 months to 17 February 2018.

Salary histogram for Support Analyst in Lancashire

Support Analyst
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Lancashire region over the 6 months to 17 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley -3 22 £26,000 +4.00% 2
Burnley +9 3 £27,500 -8.33%
Blackburn -7 3 £37,500 -6.25%
Skelmersdale 0 1 £32,500 -
Preston -4 1 £35,000 -12.50%
Colne - 1 £25,000 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Lancashire

For the 6 months to 17 February 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region featuring Support Analyst in the job title.

1 21 (55.26%) SQL
2 17 (44.74%) ITIL
3 16 (42.11%) VMware
4 15 (39.47%) Degree
5 12 (31.58%) Disaster Recovery
5 12 (31.58%) Oracle
6 11 (28.95%) SQL Server
7 10 (26.32%) Software Deployment
7 10 (26.32%) SCCM
7 10 (26.32%) Telecoms
7 10 (26.32%) Microsoft Certification
7 10 (26.32%) Windows
7 10 (26.32%) MCSE
7 10 (26.32%) MCSA
7 10 (26.32%) Microsoft
7 10 (26.32%) Active Directory
8 9 (23.68%) CCNP
8 9 (23.68%) CCNA
8 9 (23.68%) Cisco
8 9 (23.68%) MCP
8 9 (23.68%) A+ Certification
8 9 (23.68%) Cisco Certification
8 9 (23.68%) Hyper-V
8 9 (23.68%) SQL Server 2008
9 7 (18.42%) Business Intelligence
10 6 (15.79%) IBM
10 6 (15.79%) ETL
10 6 (15.79%) Cognos
10 6 (15.79%) SharePoint
10 6 (15.79%) Data Warehouse

Support Analyst Skill Set
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) BizTalk Server
1 6 (15.79%) SharePoint
2 3 (7.89%) MS Exchange
Applications
1 1 (2.63%) Microsoft Office
Business Applications
1 6 (15.79%) Cognos Business Intelligence
2 3 (7.89%) Dynamics CRM
3 1 (2.63%) Dynamics AX
3 1 (2.63%) JDE EnterpriseOne
3 1 (2.63%) JDE OneWorld
3 1 (2.63%) NetSuite
Communications & Networking
1 1 (2.63%) ADSL
1 1 (2.63%) Broadband
1 1 (2.63%) Ethernet
1 1 (2.63%) LAN
1 1 (2.63%) TCP/IP
1 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 11 (28.95%) SQL Server
2 9 (23.68%) SQL Server 2008
3 6 (15.79%) Data Warehouse
3 6 (15.79%) DTS
3 6 (15.79%) SQL Server 2005
3 6 (15.79%) SQL Server 2012
3 6 (15.79%) SQL Server 2016
3 6 (15.79%) SQL Server Integration Services
3 6 (15.79%) SQL Server Reporting Services
4 4 (10.53%) MySQL
5 3 (7.89%) SQL Server 2014
6 1 (2.63%) DB2
6 1 (2.63%) Hadoop
6 1 (2.63%) Power BI
General
1 10 (26.32%) Telecoms
2 2 (5.26%) Finance
3 1 (2.63%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (10.53%) Web Services
Miscellaneous
1 3 (7.89%) Computer Science
2 2 (5.26%) Analytical Skills
3 1 (2.63%) Management Information System
3 1 (2.63%) Mobile App
Operating Systems
1 10 (26.32%) Windows
2 6 (15.79%) Windows Server 2008
2 6 (15.79%) Windows Server 2012
3 3 (7.89%) Linux
3 3 (7.89%) Unix
3 3 (7.89%) Windows Server
4 1 (2.63%) Windows 8
4 1 (2.63%) Windows Vista
4 1 (2.63%) Windows XP
Processes & Methodologies
1 17 (44.74%) ITIL
2 12 (31.58%) Disaster Recovery
3 10 (26.32%) Software Deployment
4 7 (18.42%) Business Intelligence
5 6 (15.79%) ETL
6 4 (10.53%) Process Management
7 3 (7.89%) Business Continuity
7 3 (7.89%) Business Process Improvement
7 3 (7.89%) Change Control
7 3 (7.89%) Configuration Management
7 3 (7.89%) CRM
7 3 (7.89%) Incident Management
7 3 (7.89%) Mentoring
7 3 (7.89%) Problem Management
7 3 (7.89%) Process Improvement
7 3 (7.89%) Project Management
8 1 (2.63%) Data Analysis
8 1 (2.63%) Logistics
8 1 (2.63%) Release Management
8 1 (2.63%) Statistics
Programming Languages
1 21 (55.26%) SQL
2 6 (15.79%) T-SQL
3 3 (7.89%) C#
Qualifications
1 15 (39.47%) Degree
2 10 (26.32%) MCSA
2 10 (26.32%) MCSE
2 10 (26.32%) Microsoft Certification
3 9 (23.68%) A+ Certification
3 9 (23.68%) CCNA
3 9 (23.68%) CCNP
3 9 (23.68%) Cisco Certification
3 9 (23.68%) MCP
4 3 (7.89%) NVQ Level 4
Quality Assurance & Compliance
1 3 (7.89%) SLA
System Software
1 10 (26.32%) Active Directory
2 9 (23.68%) Hyper-V
3 6 (15.79%) VMware Infrastructure
Systems Management
1 10 (26.32%) SCCM
Vendors
1 16 (42.11%) VMware
2 12 (31.58%) Oracle
3 10 (26.32%) Microsoft
4 9 (23.68%) Cisco
5 6 (15.79%) Cognos
5 6 (15.79%) IBM
6 3 (7.89%) Capita
7 1 (2.63%) Citrix
7 1 (2.63%) JD Edwards
7 1 (2.63%) Sybase
7 1 (2.63%) Wyse