Period
to 21 November 2017

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Lancashire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Lancashire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 42 41 63
Rank change year-on-year -1 +22 +10
Permanent jobs requiring a Support Analyst 40 48 25
As % of all permanent IT jobs advertised in Lancashire 4.45% 5.32% 2.50%
As % of the Job Titles category 4.62% 5.47% 2.68%
Number of salaries quoted 33 46 23
Lancashire median annual salary £30,000 £37,500 £25,250
Median salary % change year-on-year -20.00% +48.51% -15.83%
10th Percentile £22,250 £22,750 £20,800
90th Percentile £38,750 £40,000 £29,350
North West median annual salary £27,500 £29,500 £26,500
% change year-on-year -6.78% +11.32% +6.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lancashire
Permanent vacancies in Lancashire with a recognized job title 866 878 933
% of permanent IT jobs with a recognized job title 96.33% 97.34% 93.30%
Number of salaries quoted 692 775 760
Lancashire median annual salary £35,000 £37,500 £35,000
Median salary % change year-on-year -6.67% +7.14% -
10th Percentile £21,775 £22,750 £21,750
90th Percentile £53,625 £50,750 £47,050
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Support Analyst
Job Vacancy Trend in Lancashire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Support Analyst in Lancashire

Support Analyst
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Lancashire.

Salary trend for Support Analyst in Lancashire

Support Analyst
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Support Analyst in Lancashire over the 6 months to 21 November 2017.

Salary histogram for Support Analyst in Lancashire

Support Analyst
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Lancashire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley +1 17 £30,000 +9.09% 4
Preston -11 5 £40,000 -
Burnley +1 4 £27,500 +9.00%
Blackburn -2 3 £37,500 -6.25%
Rossendale - 3 £22,500 -
Skelmersdale - 1 £32,500 -
Newton-le-Willows - 1 - -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Lancashire

For the 6 months to 21 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Lancashire region featuring Support Analyst in the job title.

1 20 (50.00%) SQL
2 18 (45.00%) ITIL
3 16 (40.00%) Degree
4 15 (37.50%) VMware
5 12 (30.00%) Disaster Recovery
6 11 (27.50%) Active Directory
6 11 (27.50%) SQL Server
6 11 (27.50%) Windows
7 10 (25.00%) Microsoft
8 9 (22.50%) CCNP
8 9 (22.50%) CCNA
8 9 (22.50%) Cisco Certification
8 9 (22.50%) Microsoft Certification
8 9 (22.50%) A+ Certification
8 9 (22.50%) Telecoms
8 9 (22.50%) Cisco
8 9 (22.50%) MCP
8 9 (22.50%) MCSE
8 9 (22.50%) Hyper-V
8 9 (22.50%) SQL Server 2008
8 9 (22.50%) SCCM
9 8 (20.00%) MCSA
9 8 (20.00%) IBM
10 7 (17.50%) Business Intelligence
10 7 (17.50%) Windows Server 2008
11 6 (15.00%) VMware Infrastructure
11 6 (15.00%) Cognos Business Intelligence
11 6 (15.00%) SQL Server Reporting Services
11 6 (15.00%) SQL Server 2005
11 6 (15.00%) SQL Server Integration Services

Support Analyst Skill Set
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.00%) BizTalk Server
1 6 (15.00%) SharePoint
2 3 (7.50%) MS Exchange
3 1 (2.50%) IIS
Applications
1 1 (2.50%) Microsoft Office
Business Applications
1 6 (15.00%) Cognos Business Intelligence
2 3 (7.50%) Dynamics CRM
Communications & Networking
1 2 (5.00%) Skype
2 1 (2.50%) DHCP
2 1 (2.50%) DNS
2 1 (2.50%) LAN
2 1 (2.50%) TCP/IP
2 1 (2.50%) WAN
Database & Business Intelligence
1 11 (27.50%) SQL Server
2 9 (22.50%) SQL Server 2008
3 6 (15.00%) Data Warehouse
3 6 (15.00%) DTS
3 6 (15.00%) SQL Server 2005
3 6 (15.00%) SQL Server 2012
3 6 (15.00%) SQL Server 2016
3 6 (15.00%) SQL Server Integration Services
3 6 (15.00%) SQL Server Reporting Services
4 3 (7.50%) MySQL
4 3 (7.50%) SQL Server 2014
5 2 (5.00%) DB2
6 1 (2.50%) Power BI
General
1 9 (22.50%) Telecoms
2 1 (2.50%) Manufacturing
2 1 (2.50%) Marketing
2 1 (2.50%) Retail
Libraries, Frameworks & Software Standards
1 3 (7.50%) Web Services
Miscellaneous
1 3 (7.50%) Computer Science
2 2 (5.00%) AS400
2 2 (5.00%) iSeries
3 1 (2.50%) Analytical Skills
3 1 (2.50%) Driving Licence
3 1 (2.50%) NHS
Operating Systems
1 11 (27.50%) Windows
2 7 (17.50%) Windows Server 2008
3 6 (15.00%) Windows Server 2012
4 4 (10.00%) Windows Server
5 3 (7.50%) Linux
5 3 (7.50%) Unix
6 1 (2.50%) Windows NT
Processes & Methodologies
1 18 (45.00%) ITIL
2 12 (30.00%) Disaster Recovery
3 7 (17.50%) Business Intelligence
4 6 (15.00%) ETL
4 6 (15.00%) Software Deployment
5 3 (7.50%) Business Continuity
5 3 (7.50%) Business Process Improvement
5 3 (7.50%) Change Control
5 3 (7.50%) Configuration Management
5 3 (7.50%) CRM
5 3 (7.50%) Incident Management
5 3 (7.50%) Mentoring
5 3 (7.50%) Problem Management
5 3 (7.50%) Process Improvement
5 3 (7.50%) Process Management
5 3 (7.50%) Project Management
6 2 (5.00%) Agile Software Development
6 2 (5.00%) Data Analysis
6 2 (5.00%) ERP
6 2 (5.00%) Unit Testing
Programming Languages
1 20 (50.00%) SQL
2 6 (15.00%) T-SQL
3 3 (7.50%) C#
4 2 (5.00%) RPG
Qualifications
1 16 (40.00%) Degree
2 9 (22.50%) A+ Certification
2 9 (22.50%) CCNA
2 9 (22.50%) CCNP
2 9 (22.50%) Cisco Certification
2 9 (22.50%) MCP
2 9 (22.50%) MCSE
2 9 (22.50%) Microsoft Certification
3 8 (20.00%) MCSA
4 3 (7.50%) NVQ Level 4
Quality Assurance & Compliance
1 3 (7.50%) SLA
System Software
1 11 (27.50%) Active Directory
2 9 (22.50%) Hyper-V
3 6 (15.00%) VMware Infrastructure
Systems Management
1 9 (22.50%) SCCM
Vendors
1 15 (37.50%) VMware
2 10 (25.00%) Microsoft
3 9 (22.50%) Cisco
4 8 (20.00%) IBM
5 6 (15.00%) Cognos
5 6 (15.00%) Oracle
6 3 (7.50%) Capita
7 1 (2.50%) Citrix
7 1 (2.50%) Wyse