Period
to 19 October 2018

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Lancashire during the 6 months to 19 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Lancashire
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 26 43 54
Rank change year-on-year +17 +11 +22
Permanent jobs requiring a Support Analyst 48 37 33
As % of all permanent IT jobs advertised in Lancashire 6.54% 4.38% 3.78%
As % of the Job Titles category 6.79% 4.56% 3.86%
Number of salaries quoted 33 27 31
Lancashire median annual salary £27,500 £30,000 £37,500
Median salary % change year-on-year -8.33% -20.00% +56.25%
10th Percentile £20,300 £21,850 £22,750
90th Percentile £35,000 £40,000 £40,000
North West median annual salary £27,000 £27,500 £29,500
% change year-on-year -1.82% -6.78% +11.32%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lancashire
Permanent vacancies in Lancashire with a recognized job title 707 811 854
% of permanent IT jobs with a recognized job title 96.32% 96.09% 97.82%
Number of salaries quoted 570 657 758
Lancashire median annual salary £37,500 £35,000 £37,500
Median salary % change year-on-year +7.14% -6.67% +7.14%
10th Percentile £23,475 £22,000 £23,675
90th Percentile £60,000 £47,500 £51,625
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Support Analyst
Job Vacancy Trend in Lancashire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Support Analyst in Lancashire

Support Analyst
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Lancashire.

Salary trend for Support Analyst in Lancashire

Support Analyst
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Support Analyst in Lancashire over the 6 months to 19 October 2018.

Salary histogram for Support Analyst in Lancashire

Support Analyst
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Lancashire region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley +12 22 £34,250 +28.04%
Burnley +24 11 £26,250 -4.55%
Preston +9 6 £19,000 -52.50%
Blackpool - 2 £28,500 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Lancashire

For the 6 months to 19 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region featuring Support Analyst in the job title.

1 22 (45.83%) SQL
2 21 (43.75%) Active Directory
3 19 (39.58%) Oracle
4 18 (37.50%) ITIL
5 17 (35.42%) Windows
6 16 (33.33%) Software Deployment
7 9 (18.75%) Microsoft
8 8 (16.67%) Cisco
9 7 (14.58%) ERP
10 6 (12.50%) SAP
10 6 (12.50%) Windows 10
10 6 (12.50%) Windows 7
11 5 (10.42%) VMware
11 5 (10.42%) Disaster Recovery
12 4 (8.33%) Manufacturing
12 4 (8.33%) Microsoft Office
12 4 (8.33%) Windows Server 2008
13 3 (6.25%) Hyper-V
13 3 (6.25%) XenApp
13 3 (6.25%) Stakeholder Engagement
13 3 (6.25%) Analytical Skills
13 3 (6.25%) Degree
13 3 (6.25%) SQL Server Reporting Services
13 3 (6.25%) Dynamics NAV
13 3 (6.25%) SCCM
13 3 (6.25%) Windows Server
13 3 (6.25%) Self-Motivation
13 3 (6.25%) Office 365
13 3 (6.25%) Crystal Reports
13 3 (6.25%) MCP

Support Analyst Skill Set
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.17%) MS Exchange
1 2 (4.17%) SharePoint
Applications
1 4 (8.33%) Microsoft Office
2 2 (4.17%) Microsoft Excel
Business Applications
1 3 (6.25%) Dynamics NAV
2 1 (2.08%) Dynamics AX
2 1 (2.08%) Infor CloudSuite Industrial (formerly SyteLine)
2 1 (2.08%) NetSuite
Cloud Services
1 3 (6.25%) Office 365
Communications & Networking
1 2 (4.17%) LAN
1 2 (4.17%) WAN
2 1 (2.08%) DSL
2 1 (2.08%) MPLS
Database & Business Intelligence
1 3 (6.25%) Crystal Reports
1 3 (6.25%) SQL Server Reporting Services
2 2 (4.17%) Oracle Database
2 2 (4.17%) SQL Server
3 1 (2.08%) Oracle Reports
General
1 4 (8.33%) Manufacturing
2 3 (6.25%) Telecoms
3 2 (4.17%) Law
3 2 (4.17%) Legal
4 1 (2.08%) Finance
Libraries, Frameworks & Software Standards
1 2 (4.17%) EDI
Miscellaneous
1 3 (6.25%) Analytical Skills
1 3 (6.25%) Self-Motivation
1 3 (6.25%) Tandem
2 1 (2.08%) Fat Client
2 1 (2.08%) Thin Client
Operating Systems
1 17 (35.42%) Windows
2 6 (12.50%) Windows 10
2 6 (12.50%) Windows 7
3 4 (8.33%) Windows Server 2008
4 3 (6.25%) Windows Server
5 2 (4.17%) Android
5 2 (4.17%) Windows Server 2012
6 1 (2.08%) Unix
Processes & Methodologies
1 18 (37.50%) ITIL
2 16 (33.33%) Software Deployment
3 7 (14.58%) ERP
4 5 (10.42%) Disaster Recovery
5 3 (6.25%) Stakeholder Engagement
5 3 (6.25%) Stakeholder Management
6 2 (4.17%) Business Intelligence
6 2 (4.17%) CRM
6 2 (4.17%) Data Security
6 2 (4.17%) Problem Management
6 2 (4.17%) Problem-Solving
6 2 (4.17%) Project Management
7 1 (2.08%) Document Management
7 1 (2.08%) Infrastructure Engineering
7 1 (2.08%) ITIL V3
7 1 (2.08%) Service Management
Programming Languages
1 22 (45.83%) SQL
2 2 (4.17%) VBScript
3 1 (2.08%) C#
3 1 (2.08%) C++
3 1 (2.08%) RPG
Qualifications
1 3 (6.25%) A+ Certification
1 3 (6.25%) CCNA
1 3 (6.25%) CCNP
1 3 (6.25%) Cisco Certification
1 3 (6.25%) Degree
1 3 (6.25%) MCP
1 3 (6.25%) MCSA
1 3 (6.25%) MCSE
1 3 (6.25%) Microsoft Certification
2 1 (2.08%) ITIL Foundation Certificate
System Software
1 21 (43.75%) Active Directory
2 3 (6.25%) Hyper-V
2 3 (6.25%) XenApp
3 2 (4.17%) VMware Infrastructure
Systems Management
1 3 (6.25%) SCCM
2 2 (4.17%) WSUS
3 1 (2.08%) AirWatch
Vendors
1 19 (39.58%) Oracle
2 9 (18.75%) Microsoft
3 8 (16.67%) Cisco
4 6 (12.50%) SAP
5 5 (10.42%) VMware
6 3 (6.25%) Citrix
7 2 (4.17%) McAfee
8 1 (2.08%) Dell
8 1 (2.08%) Epicor
8 1 (2.08%) IFS
8 1 (2.08%) Infor
8 1 (2.08%) Sage
8 1 (2.08%) Wyse