Period
to 15 August 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Lancashire during the 6 months to 15 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Lancashire
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 25 44 58
Rank change year-on-year +19 +14 +28
Permanent jobs requiring a Support Analyst 60 43 27
As % of all permanent IT jobs advertised in Lancashire 7.06% 4.84% 3.37%
As % of the Job Titles category 7.21% 4.98% 3.44%
Number of salaries quoted 46 38 25
Lancashire median annual salary £30,000 £23,500 £25,230
Median salary % change year-on-year +27.66% -6.86% +2.46%
10th Percentile £21,625 £21,250 £20,600
90th Percentile £35,000 £40,000 £36,750
North West median annual salary £27,000 £27,000 £27,500
% change year-on-year - -1.82% +3.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lancashire
Permanent vacancies in Lancashire with a recognized job title 832 863 784
% of permanent IT jobs with a recognized job title 97.88% 97.08% 97.76%
Number of salaries quoted 694 730 675
Lancashire median annual salary £37,500 £35,000 £35,000
Median salary % change year-on-year +7.14% - -
10th Percentile £25,150 £21,500 £22,500
90th Percentile £57,350 £47,500 £50,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Analyst
Job Vacancy Trend in Lancashire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Support Analyst in Lancashire

Support Analyst
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Lancashire.

Salary trend for Support Analyst in Lancashire

Support Analyst
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Support Analyst in Lancashire over the 6 months to 15 August 2018.

Salary histogram for Support Analyst in Lancashire

Support Analyst
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Lancashire region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley +10 33 £35,000 +48.94% 2
Burnley +26 12 £26,500 +17.78% 1
Preston -3 5 £19,000 -52.50% 2
Colne - 1 £25,000 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Lancashire

For the 6 months to 15 August 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region featuring Support Analyst in the job title.

1 34 (56.67%) SQL
2 31 (51.67%) Oracle
3 27 (45.00%) Software Deployment
4 25 (41.67%) ITIL
5 19 (31.67%) Active Directory
6 15 (25.00%) Windows
7 6 (10.00%) ERP
7 6 (10.00%) Cisco
7 6 (10.00%) Microsoft
8 5 (8.33%) VMware
8 5 (8.33%) SAP
8 5 (8.33%) Disaster Recovery
8 5 (8.33%) Problem-Solving
9 4 (6.67%) Analytical Skills
9 4 (6.67%) SQL Server Reporting Services
9 4 (6.67%) SQL Server
10 3 (5.00%) MCSE
10 3 (5.00%) MCSA
10 3 (5.00%) MCP
10 3 (5.00%) Crystal Reports
10 3 (5.00%) CCNP
10 3 (5.00%) CCNA
10 3 (5.00%) Business Intelligence
10 3 (5.00%) CRM
10 3 (5.00%) SharePoint
10 3 (5.00%) Cisco Certification
10 3 (5.00%) Microsoft Certification
10 3 (5.00%) A+ Certification
10 3 (5.00%) Telecoms
10 3 (5.00%) Manufacturing

Support Analyst Skill Set
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.00%) SharePoint
Applications
1 2 (3.33%) Microsoft Excel
1 2 (3.33%) Microsoft Office
Business Applications
1 3 (5.00%) Dynamics NAV
2 1 (1.67%) Dynamics AX
2 1 (1.67%) Infor CloudSuite Industrial (formerly SyteLine)
2 1 (1.67%) NetSuite
Cloud Services
1 2 (3.33%) Office 365
Database & Business Intelligence
1 4 (6.67%) SQL Server
1 4 (6.67%) SQL Server Reporting Services
2 3 (5.00%) Crystal Reports
3 2 (3.33%) Oracle Database
4 1 (1.67%) DB2
4 1 (1.67%) Hadoop
4 1 (1.67%) MySQL
4 1 (1.67%) Oracle Reports
General
1 3 (5.00%) Manufacturing
1 3 (5.00%) Telecoms
2 2 (3.33%) Law
2 2 (3.33%) Legal
3 1 (1.67%) Finance
Libraries, Frameworks & Software Standards
1 2 (3.33%) EDI
Miscellaneous
1 4 (6.67%) Analytical Skills
2 3 (5.00%) Self-Motivation
3 2 (3.33%) Tandem
Operating Systems
1 15 (25.00%) Windows
2 3 (5.00%) Windows 10
2 3 (5.00%) Windows 7
3 2 (3.33%) Windows Server 2008
3 2 (3.33%) Windows Server 2012
4 1 (1.67%) Unix
4 1 (1.67%) Windows Server
Processes & Methodologies
1 27 (45.00%) Software Deployment
2 25 (41.67%) ITIL
3 6 (10.00%) ERP
4 5 (8.33%) Disaster Recovery
4 5 (8.33%) Problem-Solving
5 3 (5.00%) Business Intelligence
5 3 (5.00%) CRM
6 2 (3.33%) Data Security
6 2 (3.33%) ITIL V3
6 2 (3.33%) Project Management
6 2 (3.33%) Stakeholder Engagement
6 2 (3.33%) Stakeholder Management
7 1 (1.67%) Logistics
7 1 (1.67%) Service Management
Programming Languages
1 34 (56.67%) SQL
2 2 (3.33%) VBScript
3 1 (1.67%) C#
3 1 (1.67%) C++
3 1 (1.67%) RPG
Qualifications
1 3 (5.00%) A+ Certification
1 3 (5.00%) CCNA
1 3 (5.00%) CCNP
1 3 (5.00%) Cisco Certification
1 3 (5.00%) Degree
1 3 (5.00%) MCP
1 3 (5.00%) MCSA
1 3 (5.00%) MCSE
1 3 (5.00%) Microsoft Certification
2 1 (1.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (3.33%) ISO/IEC 27001
1 2 (3.33%) SLA
System Software
1 19 (31.67%) Active Directory
2 3 (5.00%) Hyper-V
3 2 (3.33%) VMware Infrastructure
3 2 (3.33%) XenApp
Systems Management
1 3 (5.00%) SCCM
Vendors
1 31 (51.67%) Oracle
2 6 (10.00%) Cisco
2 6 (10.00%) Microsoft
3 5 (8.33%) SAP
3 5 (8.33%) VMware
4 2 (3.33%) Citrix
5 1 (1.67%) Epicor
5 1 (1.67%) IFS
5 1 (1.67%) Infor
5 1 (1.67%) Sage
5 1 (1.67%) Sybase