Period
to 27 May 2018

The median annual salary for a Support Analyst was £26,250 in advertised job vacancies in Lancashire during the 6 months to 27 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Lancashire
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 52 29 58
Rank change year-on-year -23 +29 +31
Permanent jobs requiring a Support Analyst 36 62 25
As % of all permanent IT jobs advertised in Lancashire 4.20% 7.25% 3.22%
As % of the Job Titles category 4.30% 7.37% 3.34%
Number of salaries quoted 34 58 24
Lancashire median annual salary £26,250 £23,500 £24,250
Median salary % change year-on-year +11.70% -3.09% +21.25%
10th Percentile £22,750 £21,250 £18,500
90th Percentile £35,000 £40,000 £27,250
North West median annual salary £27,500 £27,500 £27,000
% change year-on-year - +1.85% +3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lancashire
Permanent vacancies in Lancashire with a recognized job title 838 841 748
% of permanent IT jobs with a recognized job title 97.67% 98.36% 96.39%
Number of salaries quoted 713 761 634
Lancashire median annual salary £37,500 £35,000 £35,000
Median salary % change year-on-year +7.14% - -1.96%
10th Percentile £24,000 £21,500 £22,750
90th Percentile £56,250 £47,500 £47,500
North West median annual salary £43,000 £40,000 £40,000
% change year-on-year +7.50% - -

Support Analyst
Job Vacancy Trend in Lancashire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Support Analyst in Lancashire

Support Analyst
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Lancashire.

Salary trend for Support Analyst in Lancashire

Support Analyst
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Support Analyst in Lancashire over the 6 months to 27 May 2018.

Salary histogram for Support Analyst in Lancashire

Support Analyst
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Lancashire region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley -12 25 £26,000 +10.64% 6
Burnley +18 3 £26,500 -11.67%
Preston -10 1 - - 1
Colne - 1 £25,000 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Lancashire

For the 6 months to 27 May 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region featuring Support Analyst in the job title.

1 25 (69.44%) Oracle
1 25 (69.44%) SQL
2 22 (61.11%) Software Deployment
3 14 (38.89%) ITIL
4 6 (16.67%) Problem-Solving
5 5 (13.89%) Analytical Skills
5 5 (13.89%) SQL Server
6 4 (11.11%) Active Directory
6 4 (11.11%) SQL Server Reporting Services
7 3 (8.33%) Finance
7 3 (8.33%) Business Intelligence
7 3 (8.33%) CRM
7 3 (8.33%) SharePoint
7 3 (8.33%) ERP
7 3 (8.33%) Windows
8 2 (5.56%) ITIL V3
8 2 (5.56%) Telecoms
8 2 (5.56%) SLA
8 2 (5.56%) MCSE
8 2 (5.56%) MCSA
8 2 (5.56%) Microsoft
8 2 (5.56%) Manufacturing
8 2 (5.56%) VMware
8 2 (5.56%) Microsoft Certification
8 2 (5.56%) Dynamics AX
8 2 (5.56%) ISO/IEC 27001
8 2 (5.56%) SCCM
8 2 (5.56%) NetSuite
9 1 (2.78%) JDE EnterpriseOne
9 1 (2.78%) Infor CloudSuite Industrial (formerly SyteLine)

Support Analyst Skill Set
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) SharePoint
Applications
1 1 (2.78%) Microsoft Office
Business Applications
1 2 (5.56%) Dynamics AX
1 2 (5.56%) NetSuite
2 1 (2.78%) Dynamics NAV
2 1 (2.78%) Infor CloudSuite Industrial (formerly SyteLine)
2 1 (2.78%) JDE EnterpriseOne
2 1 (2.78%) JDE OneWorld
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 1 (2.78%) ADSL
1 1 (2.78%) Broadband
1 1 (2.78%) Ethernet
1 1 (2.78%) LAN
1 1 (2.78%) TCP/IP
1 1 (2.78%) Wi-Fi
Database & Business Intelligence
1 5 (13.89%) SQL Server
2 4 (11.11%) SQL Server Reporting Services
3 1 (2.78%) Crystal Reports
3 1 (2.78%) DB2
3 1 (2.78%) Hadoop
3 1 (2.78%) MySQL
3 1 (2.78%) Oracle Reports
General
1 3 (8.33%) Finance
2 2 (5.56%) Manufacturing
2 2 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) Web Services
Miscellaneous
1 5 (13.89%) Analytical Skills
2 1 (2.78%) Management Information System
2 1 (2.78%) Mobile App
Operating Systems
1 3 (8.33%) Windows
2 1 (2.78%) Windows 10
2 1 (2.78%) Windows 7
2 1 (2.78%) Windows 8
2 1 (2.78%) Windows Server
2 1 (2.78%) Windows Vista
2 1 (2.78%) Windows XP
Processes & Methodologies
1 22 (61.11%) Software Deployment
2 14 (38.89%) ITIL
3 6 (16.67%) Problem-Solving
4 3 (8.33%) Business Intelligence
4 3 (8.33%) CRM
4 3 (8.33%) ERP
5 2 (5.56%) ITIL V3
6 1 (2.78%) Disaster Recovery
6 1 (2.78%) Logistics
6 1 (2.78%) Process Management
Programming Languages
1 25 (69.44%) SQL
2 1 (2.78%) C#
2 1 (2.78%) C++
2 1 (2.78%) RPG
Qualifications
1 2 (5.56%) MCSA
1 2 (5.56%) MCSE
1 2 (5.56%) Microsoft Certification
2 1 (2.78%) A+ Certification
2 1 (2.78%) CCNA
2 1 (2.78%) CCNP
2 1 (2.78%) Cisco Certification
2 1 (2.78%) Degree
2 1 (2.78%) MCP
Quality Assurance & Compliance
1 2 (5.56%) ISO/IEC 27001
1 2 (5.56%) SLA
System Software
1 4 (11.11%) Active Directory
2 1 (2.78%) Hyper-V
Systems Management
1 2 (5.56%) SCCM
Vendors
1 25 (69.44%) Oracle
2 2 (5.56%) Microsoft
2 2 (5.56%) VMware
3 1 (2.78%) Cisco
3 1 (2.78%) Epicor
3 1 (2.78%) IFS
3 1 (2.78%) Infor
3 1 (2.78%) JD Edwards
3 1 (2.78%) Sage
3 1 (2.78%) SAP
3 1 (2.78%) Sybase