Period
to 21 January 2019

The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Lancashire during the 6 months to 21 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Lancashire
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 50 43 29
Rank change year-on-year -7 -14 +33
Permanent jobs requiring a Support Analyst 23 36 69
As % of all permanent IT jobs advertised in Lancashire 3.23% 4.43% 7.27%
As % of the Job Titles category 3.36% 4.56% 7.46%
Number of salaries quoted 14 31 66
Lancashire median annual salary £26,000 £30,000 £29,500
Median salary % change year-on-year -13.33% +1.69% +18.00%
10th Percentile £18,500 £22,750 £22,750
90th Percentile £35,000 £38,750 £40,000
North West median annual salary £27,500 £29,000 £29,750
% change year-on-year -5.17% -2.52% +12.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Lancashire
Permanent vacancies in Lancashire with a recognized job title 684 790 925
% of permanent IT jobs with a recognized job title 95.93% 97.17% 97.47%
Number of salaries quoted 555 632 844
Lancashire median annual salary £38,500 £35,000 £36,500
Median salary % change year-on-year +10.00% -4.11% +4.29%
10th Percentile £22,600 £22,000 £22,500
90th Percentile £60,000 £56,250 £48,750
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Support Analyst
Job Vacancy Trend in Lancashire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Support Analyst in Lancashire

Support Analyst
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Lancashire.

Salary trend for Support Analyst in Lancashire

Support Analyst
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Support Analyst in Lancashire over the 6 months to 21 January 2019.

Salary histogram for Support Analyst in Lancashire

Support Analyst
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Lancashire region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley -8 8 £26,000 -13.33% 1
Burnley +10 7 - -
Preston +12 3 £19,000 -45.71% 1
Blackpool - 3 £29,500 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Lancashire

For the 6 months to 21 January 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region featuring Support Analyst in the job title.

1 13 (56.52%) Windows
1 13 (56.52%) Active Directory
2 8 (34.78%) Microsoft
3 7 (30.43%) ITIL
4 6 (26.09%) Windows 7
4 6 (26.09%) Windows 10
4 6 (26.09%) Software Deployment
4 6 (26.09%) SQL
4 6 (26.09%) Oracle
5 5 (21.74%) Cisco
5 5 (21.74%) Android
6 3 (13.04%) McAfee
6 3 (13.04%) Microsoft Office
6 3 (13.04%) MS Exchange
6 3 (13.04%) LAN
6 3 (13.04%) WAN
6 3 (13.04%) Windows Server
6 3 (13.04%) Windows Server 2008
6 3 (13.04%) WSUS
6 3 (13.04%) Problem Management
7 2 (8.70%) Cisco IOS
7 2 (8.70%) Fat Client
7 2 (8.70%) XenApp
7 2 (8.70%) Google
7 2 (8.70%) Tandem
7 2 (8.70%) Self-Motivation
7 2 (8.70%) Problem-Solving
7 2 (8.70%) Infrastructure Engineering
7 2 (8.70%) Stakeholder Engagement
7 2 (8.70%) ITIL V3

Support Analyst Skill Set
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) MS Exchange
Applications
1 3 (13.04%) Microsoft Office
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 3 (13.04%) LAN
1 3 (13.04%) WAN
2 2 (8.70%) Cisco IOS
2 2 (8.70%) Firewall
2 2 (8.70%) TCP/IP
2 2 (8.70%) Wireless
3 1 (4.35%) DSL
3 1 (4.35%) MPLS
General
1 2 (8.70%) Manufacturing
Miscellaneous
1 2 (8.70%) Fat Client
1 2 (8.70%) Self-Motivation
1 2 (8.70%) Tandem
1 2 (8.70%) Thin Client
Operating Systems
1 13 (56.52%) Windows
2 6 (26.09%) Windows 10
2 6 (26.09%) Windows 7
3 5 (21.74%) Android
4 3 (13.04%) Windows Server
4 3 (13.04%) Windows Server 2008
5 2 (8.70%) Unix
Processes & Methodologies
1 7 (30.43%) ITIL
2 6 (26.09%) Software Deployment
3 3 (13.04%) Problem Management
4 2 (8.70%) ERP
4 2 (8.70%) Infrastructure Engineering
4 2 (8.70%) ITIL V3
4 2 (8.70%) Problem-Solving
4 2 (8.70%) Stakeholder Engagement
4 2 (8.70%) Stakeholder Management
5 1 (4.35%) Document Management
Programming Languages
1 6 (26.09%) SQL
System Software
1 13 (56.52%) Active Directory
2 2 (8.70%) XenApp
Systems Management
1 3 (13.04%) WSUS
2 2 (8.70%) AirWatch
Vendors
1 8 (34.78%) Microsoft
2 6 (26.09%) Oracle
3 5 (21.74%) Cisco
4 3 (13.04%) McAfee
5 2 (8.70%) Apple
5 2 (8.70%) Citrix
5 2 (8.70%) Dell
5 2 (8.70%) Google
5 2 (8.70%) SAP
5 2 (8.70%) Wyse