Customer-Centricity Jobs in Leeds

Customer-Centric
West Yorkshire > Leeds

The table below provides summary statistics for permanent job vacancies advertised in Leeds requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 58 120 146
Rank change year-on-year +62 +26 -25
Permanent jobs citing Customer-Centricity 20 13 35
As % of all permanent jobs advertised in Leeds 2.59% 0.55% 1.22%
As % of the Processes & Methodologies category 2.76% 0.66% 1.25%
Number of salaries quoted 10 10 12
10th Percentile £32,500 £44,600 -
25th Percentile £36,750 £51,438 £62,500
Median annual salary (50th Percentile) £50,500 £56,500 £68,750
Median % change year-on-year -10.62% -17.82% -
75th Percentile £90,000 £57,250 £72,500
90th Percentile £95,000 £61,750 £74,750
West Yorkshire median annual salary £40,000 £56,500 £70,000
% change year-on-year -29.20% -19.29% +14.29%

All Process and Methodology Skills
Leeds

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Leeds.

Permanent vacancies with a requirement for process or methodology skills 724 1,977 2,810
As % of all permanent jobs advertised in Leeds 93.66% 84.09% 97.84%
Number of salaries quoted 472 1,411 1,639
10th Percentile £26,025 £31,250 £35,000
25th Percentile £40,000 £41,000 £41,750
Median annual salary (50th Percentile) £57,500 £55,000 £55,000
Median % change year-on-year +4.55% - -
75th Percentile £80,000 £70,000 £75,000
90th Percentile £97,250 £85,000 £87,500
West Yorkshire median annual salary £54,000 £52,500 £55,000
% change year-on-year +2.86% -4.55% +4.76%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Customer-Centricity in Leeds.

Salary trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Histogram in Leeds

Salary distribution for jobs citing Customer-Centricity in Leeds over the 6 months to 28 May 2025.

Salary histogram for Customer-Centricity in Leeds

Customer-Centricity
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 4 (20.00%) LAN
1 4 (20.00%) WAN
2 1 (5.00%) Cisco IPT
Development Applications
1 5 (25.00%) JIRA
General
1 6 (30.00%) Social Skills
2 4 (20.00%) Inclusion and Diversity
3 3 (15.00%) Organisational Skills
Job Titles
1 10 (50.00%) IT Manager
2 6 (30.00%) Lead
3 3 (15.00%) Customer Support Manager
3 3 (15.00%) Support Manager
4 2 (10.00%) Service Desk Team Leader
4 2 (10.00%) Team Leader
5 1 (5.00%) Data Manager
5 1 (5.00%) Data Protection Manager
5 1 (5.00%) Lead Network Engineer
5 1 (5.00%) Network Engineer
Miscellaneous
1 4 (20.00%) Hybrid Cloud
Processes & Methodologies
1 10 (50.00%) Computer Science
2 5 (25.00%) Continuous Improvement
2 5 (25.00%) Problem-Solving
2 5 (25.00%) Service Management
2 5 (25.00%) Trend Analysis
3 4 (20.00%) Business Strategy
3 4 (20.00%) Infrastructure as Code
3 4 (20.00%) Network Virtualisation
3 4 (20.00%) Roadmaps
3 4 (20.00%) Strategic Planning
3 4 (20.00%) Strategic Roadmap
4 3 (15.00%) Customer Experience
4 3 (15.00%) Customer Service
4 3 (15.00%) ITIL
4 3 (15.00%) Service Delivery
4 3 (15.00%) Service Desk Management
5 2 (10.00%) Migration
5 2 (10.00%) Process Improvement
5 2 (10.00%) Process Management
6 1 (5.00%) Data Protection
Programming Languages
1 4 (20.00%) Python
Qualifications
1 10 (50.00%) Computer Science Degree
1 10 (50.00%) Degree
Systems Management
1 4 (20.00%) Ansible
1 4 (20.00%) Terraform
Vendors
1 4 (20.00%) Aruba
1 4 (20.00%) Cisco
1 4 (20.00%) Fortinet
1 4 (20.00%) Mellanox
1 4 (20.00%) NVIDIA
1 4 (20.00%) Palo Alto
2 2 (10.00%) ServiceNow
2 2 (10.00%) Zoho
3 1 (5.00%) OneTrust