Service Desk Manager Jobs in Leeds

Service Desk Manager
West Yorkshire > Leeds

The median Service Desk Manager salary in Leeds is £62,500 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 73 126 176
Rank change year-on-year +53 +50 +20
Permanent jobs requiring a Service Desk Manager 3 6 1
As % of all permanent jobs advertised in Leeds 0.39% 0.25% 0.035%
As % of the Job Titles category 0.41% 0.26% 0.037%
Number of salaries quoted 3 4 1
10th Percentile £54,250 - -
25th Percentile £56,875 £47,000 £42,500
Median annual salary (50th Percentile) £62,500 £48,000 £45,000
Median % change year-on-year +30.21% +6.67% +20.00%
75th Percentile £68,125 £50,188 £47,500
90th Percentile £70,750 £52,325 -
West Yorkshire median annual salary £62,500 £49,000 £39,016
% change year-on-year +27.55% +25.59% +4.04%

All Permanent IT Job Vacancies
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 733 2,287 2,728
% of permanent jobs with a recognized job title 94.09% 96.38% 95.25%
Number of salaries quoted 482 1,652 1,636
10th Percentile £28,525 £31,250 £32,750
25th Percentile £41,250 £40,000 £41,250
Median annual salary (50th Percentile) £57,500 £54,900 £55,000
Median % change year-on-year +4.74% -0.18% -
75th Percentile £78,750 £69,914 £73,750
90th Percentile £97,250 £84,959 £86,875
West Yorkshire median annual salary £57,500 £50,000 £55,000
% change year-on-year +15.00% -9.09% +9.62%

Service Desk Manager
Job Vacancy Trend in Leeds

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Desk Manager in Leeds

Service Desk Manager
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Service Desk Manager in Leeds.

Salary trend for Service Desk Manager in Leeds

Service Desk Manager
Salary Histogram in Leeds

Salary distribution for jobs citing Service Desk Manager in Leeds over the 6 months to 30 May 2025.

Salary histogram for Service Desk Manager in Leeds

Service Desk Manager Skill Set
Top 29 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 30 May 2025, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring Service Desk Manager in the job title.

1 2 (66.67%) Service Delivery
1 2 (66.67%) Process Improvement
1 2 (66.67%) Problem-Solving
2 1 (33.33%) Social Skills
2 1 (33.33%) Customer Service
2 1 (33.33%) Analytics
2 1 (33.33%) ServiceNow
2 1 (33.33%) Mentoring
2 1 (33.33%) Coaching
2 1 (33.33%) User Experience
2 1 (33.33%) Ticket Management
2 1 (33.33%) Windows Server
2 1 (33.33%) Change Management
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) Firewall
2 1 (33.33%) ITSM
2 1 (33.33%) JIRA
2 1 (33.33%) PowerShell
2 1 (33.33%) Mac OS
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) SQL
2 1 (33.33%) ITIL
2 1 (33.33%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) DHCP
2 1 (33.33%) TCP/IP
2 1 (33.33%) VPN
2 1 (33.33%) DNS
2 1 (33.33%) SLA

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
1 1 (33.33%) Firewall
1 1 (33.33%) TCP/IP
1 1 (33.33%) VPN
Development Applications
1 1 (33.33%) JIRA
General
1 1 (33.33%) Social Skills
Operating Systems
1 1 (33.33%) Linux
1 1 (33.33%) Mac OS
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
Processes & Methodologies
1 2 (66.67%) Problem-Solving
1 2 (66.67%) Process Improvement
1 2 (66.67%) Service Delivery
2 1 (33.33%) Analytics
2 1 (33.33%) Change Management
2 1 (33.33%) Coaching
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Customer Service
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) ITIL
2 1 (33.33%) ITSM
2 1 (33.33%) Mentoring
2 1 (33.33%) Ticket Management
2 1 (33.33%) User Experience
Programming Languages
1 1 (33.33%) PowerShell
1 1 (33.33%) SQL
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 1 (33.33%) ServiceNow