The median annual salary for a Support Analyst was £32,000 in advertised job vacancies in Leeds during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 76 55 108
Rank change year-on-year -21 +53  
Permanent jobs requiring a Support Analyst 81 129 76
As % of all permanent IT jobs advertised in Leeds 3.22% 4.42% 2.30%
As % of the Job Titles category 3.32% 4.51% 2.35%
Number of salaries quoted 61 106 62
Median salary £32,000 £25,250 £27,500
Median salary % change year-on-year +26.73% -8.18%  
90% offered a salary of more than £23,000 £21,000 £21,000
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leeds. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leeds
Permanent job vacancies with a job title containing a recognized job role 2442 2858 3238
As % of all permanent IT job vacancies advertised in Leeds 97.10% 97.84% 98.03%
Number of salaries quoted 2026 2368 2569
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Leeds.

Salary trend for Support Analyst in Leeds

Support Analyst
Salary Histogram in Leeds

The salary distribution of IT jobs citing Support Analyst in Leeds over the 3 months to 22 June 2017.

Salary histogram for Support Analyst in Leeds

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 22 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Support Analyst in the job title.

1 92 (55.42%) SQL
2 75 (45.18%) Windows
3 70 (42.17%) Microsoft
4 63 (37.95%) ITIL
5 55 (33.13%) Active Directory
6 43 (25.90%) SQL Server
7 42 (25.30%) Windows Server
8 39 (23.49%) .NET
8 39 (23.49%) Microsoft Office
9 26 (15.66%) Citrix
10 24 (14.46%) Oracle
10 24 (14.46%) C#
11 23 (13.86%) Windows Server 2008
12 22 (13.25%) Analytical Skills
13 20 (12.05%) XML
14 18 (10.84%) IIS
14 18 (10.84%) Java
14 18 (10.84%) SLA
14 18 (10.84%) Finance
14 18 (10.84%) Windows 7
14 18 (10.84%) Degree
15 17 (10.24%) ITIL Foundation Certificate
16 16 (9.64%) VMware
17 15 (9.04%) ERP
17 15 (9.04%) Windows Server 2012
18 14 (8.43%) SharePoint
18 14 (8.43%) CRM
19 13 (7.83%) Apache
19 13 (7.83%) Unix
19 13 (7.83%) E-Commerce

Support Analyst Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.84%) IIS
2 14 (8.43%) SharePoint
3 13 (7.83%) Apache
3 13 (7.83%) MS Exchange
4 12 (7.23%) Confluence
5 9 (5.42%) Exchange Server 2010
5 9 (5.42%) Tomcat
6 6 (3.61%) CMS
7 4 (2.41%) WebSphere
8 3 (1.81%) BizTalk Server
8 3 (1.81%) Mule
9 2 (1.20%) Exchange Server 2003
9 2 (1.20%) Exchange Server 2013
Applications
1 39 (23.49%) Microsoft Office
2 3 (1.81%) Microsoft Excel
Business Applications
1 13 (7.83%) Maximo
2 9 (5.42%) Aligne
3 3 (1.81%) Dynamics AX
3 3 (1.81%) Visualfiles
4 2 (1.20%) Salesforce.com CRM
4 2 (1.20%) Unit4 Business World
5 1 (0.60%) Cognos Business Intelligence
Cloud Services
1 6 (3.61%) Mimecast
1 6 (3.61%) SaaS
2 5 (3.01%) Office 365
3 2 (1.20%) Salesforce Service Cloud
Communications & Networking
1 12 (7.23%) DHCP
1 12 (7.23%) DNS
1 12 (7.23%) SAN
2 11 (6.63%) LAN
2 11 (6.63%) TCP/IP
2 11 (6.63%) WAN
3 9 (5.42%) Internet
4 7 (4.22%) Remote Desktop
5 6 (3.61%) 3G
5 6 (3.61%) Wi-Fi
6 5 (3.01%) VPN
7 3 (1.81%) Intranet
7 3 (1.81%) VoIP
8 2 (1.20%) Firewall
8 2 (1.20%) VLAN
9 1 (0.60%) IP Telephony
Database & Business Intelligence
1 43 (25.90%) SQL Server
2 8 (4.82%) SQL Server Reporting Services
3 6 (3.61%) Crystal Reports
3 6 (3.61%) GIS
4 5 (3.01%) SQL Server Analysis Services
4 5 (3.01%) SQL Server Integration Services
5 4 (2.41%) Oracle Database
5 4 (2.41%) SQL Server 2008
5 4 (2.41%) SQL Server 2012
5 4 (2.41%) SQL Server 2014
6 3 (1.81%) Relational Database
7 1 (0.60%) Snowflake Schema
Development Applications
1 12 (7.23%) JIRA
2 6 (3.61%) Jenkins
3 4 (2.41%) PowerBuilder
3 4 (2.41%) Visual Studio
General
1 18 (10.84%) Finance
2 7 (4.22%) Telecoms
3 6 (3.61%) Legal
3 6 (3.61%) Marketing
4 5 (3.01%) Law
5 4 (2.41%) Advertising
6 3 (1.81%) Local Government
6 3 (1.81%) Retail
7 2 (1.20%) Back Office
7 2 (1.20%) Manufacturing
8 1 (0.60%) Automotive
8 1 (0.60%) Games
Libraries, Frameworks & Software Standards
1 39 (23.49%) .NET
2 20 (12.05%) XML
3 9 (5.42%) Web Services
4 4 (2.41%) CSS
4 4 (2.41%) HTML
5 3 (1.81%) ASP.NET
5 3 (1.81%) ASP.NET MVC
6 1 (0.60%) COM
6 1 (0.60%) Visualforce
Miscellaneous
1 22 (13.25%) Analytical Skills
2 12 (7.23%) Client/Server
3 11 (6.63%) Computer Science
4 9 (5.42%) Management Information System
5 6 (3.61%) Smartphone
6 3 (1.81%) Data Centre
7 2 (1.20%) Blackberry
7 2 (1.20%) CCTV
7 2 (1.20%) Driving Licence
8 1 (0.60%) FMCG
8 1 (0.60%) Wiki
Operating Systems
1 75 (45.18%) Windows
2 42 (25.30%) Windows Server
3 23 (13.86%) Windows Server 2008
4 18 (10.84%) Windows 7
5 15 (9.04%) Windows Server 2012
6 13 (7.83%) Unix
6 13 (7.83%) Windows Server 2003
7 12 (7.23%) Android
8 7 (4.22%) Windows 10
9 6 (3.61%) Apple iOS
10 4 (2.41%) Windows Vista
10 4 (2.41%) Windows XP
11 2 (1.20%) Windows 2000 Server
Processes & Methodologies
1 63 (37.95%) ITIL
2 15 (9.04%) ERP
3 14 (8.43%) CRM
4 13 (7.83%) E-Commerce
4 13 (7.83%) High Availability
4 13 (7.83%) User Acceptance Testing
5 12 (7.23%) Release Management
6 10 (6.02%) Change Control
7 9 (5.42%) Analytics
7 9 (5.42%) Problem Management
7 9 (5.42%) Process Improvement
7 9 (5.42%) Risk Management
8 8 (4.82%) Business Process Improvement
8 8 (4.82%) Mentoring
8 8 (4.82%) Performance Metrics
9 7 (4.22%) Agile Software Development
9 7 (4.22%) Change Management
9 7 (4.22%) Service Management
10 6 (3.61%) Asset Management
10 6 (3.61%) Continuous Integration
Programming Languages
1 92 (55.42%) SQL
2 24 (14.46%) C#
3 18 (10.84%) Java
4 9 (5.42%) JavaScript
4 9 (5.42%) T-SQL
5 8 (4.82%) VB.NET
6 6 (3.61%) VB
7 5 (3.01%) VBA
8 2 (1.20%) C
9 1 (0.60%) Apex Code
9 1 (0.60%) VBScript
Qualifications
1 18 (10.84%) Degree
2 17 (10.24%) ITIL Foundation Certificate
3 10 (6.02%) ITIL Certification
4 9 (5.42%) Microsoft Certification
5 6 (3.61%) MCSA
6 5 (3.01%) MCSE
7 3 (1.81%) CCNA
7 3 (1.81%) Cisco Certification
7 3 (1.81%) MCITP
8 2 (1.20%) MCTS
8 2 (1.20%) Numerate Degree
9 1 (0.60%) Computer Science Degree
9 1 (0.60%) MCDST
9 1 (0.60%) MCP
9 1 (0.60%) MOS
Quality Assurance & Compliance
1 18 (10.84%) SLA
2 1 (0.60%) Data Quality
System Software
1 55 (33.13%) Active Directory
2 10 (6.02%) VMware Infrastructure
3 8 (4.82%) Terminal Server
4 6 (3.61%) Terminal Services
5 2 (1.20%) Microsoft Virtual Server
5 2 (1.20%) Virtual Servers
Systems Management
1 4 (2.41%) SCCM
2 1 (0.60%) WSUS
Vendors
1 70 (42.17%) Microsoft
2 26 (15.66%) Citrix
3 24 (14.46%) Oracle
4 16 (9.64%) VMware
5 11 (6.63%) Infor
6 7 (4.22%) Civica
7 6 (3.61%) Apple
7 6 (3.61%) McAfee
7 6 (3.61%) Sophos
8 4 (2.41%) IBM
8 4 (2.41%) Salesforce.com
9 3 (1.81%) Avaya
9 3 (1.81%) Cisco
9 3 (1.81%) HP
9 3 (1.81%) LexisNexis
9 3 (1.81%) Sun
9 3 (1.81%) Veeam
10 2 (1.20%) Atlassian
10 2 (1.20%) Sage
11 1 (0.60%) Cognos
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