The median annual salary for a Support Analyst was £28,000 in advertised job vacancies in Leeds during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Support Analyst
Rank 75 91 92
Rank change year-on-year +16 +1  
Permanent jobs requiring a Support Analyst 88 88 102
As % of all permanent IT jobs advertised in Leeds 3.43% 2.67% 2.76%
As % of the Job Titles category 3.52% 2.76% 2.82%
Number of salaries quoted 77 56 76
Median salary £28,000 £28,500 £27,500
Median salary % change year-on-year -1.75% +3.63%  
90% offered a salary of more than £20,600 £19,000 £21,250
10% offered a salary of more than £39,370 £35,500 £32,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leeds. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leeds
Permanent job vacancies with a job title containing a recognized job role 2499 3190 3621
As % of all permanent IT job vacancies advertised in Leeds 97.35% 96.70% 97.92%
Number of salaries quoted 2203 2616 2918
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £25,000 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Leeds.

Salary trend for Support Analyst in Leeds

Support Analyst
Salary Histogram in Leeds

The salary distribution of IT jobs citing Support Analyst in Leeds over the 3 months to 26 March 2017.

Salary histogram for Support Analyst in Leeds

Support Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 26 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Support Analyst in the job title.

1 94 (48.96%) SQL
2 91 (47.40%) Windows
3 74 (38.54%) Microsoft
4 72 (37.50%) ITIL
5 69 (35.94%) SQL Server
6 62 (32.29%) Active Directory
7 56 (29.17%) Windows Server
8 47 (24.48%) MS Excel
9 40 (20.83%) VMware
10 38 (19.79%) IIS
10 38 (19.79%) .NET
11 36 (18.75%) C#
12 34 (17.71%) Analytical Skills
13 30 (15.63%) MS Exchange
14 28 (14.58%) T-SQL
14 28 (14.58%) Windows Server 2012
14 28 (14.58%) Windows 7
15 27 (14.06%) XML
16 26 (13.54%) MS Office
16 26 (13.54%) SAN
17 23 (11.98%) Finance
18 22 (11.46%) Change Management
18 22 (11.46%) Microsoft Certification
18 22 (11.46%) DHCP
18 22 (11.46%) DNS
18 22 (11.46%) Oracle
19 21 (10.94%) VMware Infrastructure
20 20 (10.42%) Windows Server 2008
20 20 (10.42%) LAN
20 20 (10.42%) WAN

Support Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (19.79%) IIS
2 30 (15.63%) MS Exchange
3 19 (9.90%) SharePoint
4 18 (9.38%) Exchange Server 2010
5 7 (3.65%) Tomcat
6 6 (3.13%) CMS
6 6 (3.13%) Confluence
7 4 (2.08%) WebSphere
8 3 (1.56%) Apache
8 3 (1.56%) BizTalk Server
8 3 (1.56%) Mule
9 1 (0.52%) Skype for Business
Applications
1 47 (24.48%) MS Excel
2 26 (13.54%) MS Office
Business Applications
1 8 (4.17%) Maximo
2 6 (3.13%) Dynamics AX
3 5 (2.60%) Visualfiles
4 4 (2.08%) Aligne
5 2 (1.04%) Salesforce.com CRM
5 2 (1.04%) Unit4 Business World
6 1 (0.52%) Cognos Business Intelligence
6 1 (0.52%) Dynamics CRM
Cloud Services
1 7 (3.65%) Office 365
2 6 (3.13%) Mimecast
2 6 (3.13%) SaaS
Communications & Networking
1 26 (13.54%) SAN
2 22 (11.46%) DHCP
2 22 (11.46%) DNS
3 20 (10.42%) LAN
3 20 (10.42%) WAN
4 11 (5.73%) Internet
5 8 (4.17%) VoIP
6 6 (3.13%) TCP/IP
7 4 (2.08%) VPN
8 3 (1.56%) Remote Desktop
9 1 (0.52%) Firewall
Database & Business Intelligence
1 69 (35.94%) SQL Server
2 18 (9.38%) SQL Server Reporting Services
3 15 (7.81%) SQL Server Integration Services
4 14 (7.29%) SQL Server Analysis Services
5 9 (4.69%) Data Warehouse
6 6 (3.13%) Crystal Reports
6 6 (3.13%) GIS
6 6 (3.13%) SQL Server 2008
6 6 (3.13%) SQL Server 2012
6 6 (3.13%) SQL Server 2014
7 3 (1.56%) Relational Database
8 1 (0.52%) Oracle Database
Development Applications
1 8 (4.17%) Visual Studio
2 6 (3.13%) JIRA
3 4 (2.08%) Visual Studio Team System
4 3 (1.56%) PowerBuilder
5 1 (0.52%) Selenium
General
1 23 (11.98%) Finance
2 13 (6.77%) Telecoms
3 7 (3.65%) Marketing
4 5 (2.60%) Legal
5 4 (2.08%) Advertising
6 3 (1.56%) Law
6 3 (1.56%) Retail
7 2 (1.04%) Back Office
7 2 (1.04%) Local Government
7 2 (1.04%) Manufacturing
8 1 (0.52%) Banking
8 1 (0.52%) Games
8 1 (0.52%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 38 (19.79%) .NET
2 27 (14.06%) XML
3 14 (7.29%) ASP.NET
4 8 (4.17%) Web Services
5 4 (2.08%) HTML
6 1 (0.52%) CSS
6 1 (0.52%) JSON
6 1 (0.52%) Visualforce
Miscellaneous
1 34 (17.71%) Analytical Skills
2 13 (6.77%) Data Centre
3 8 (4.17%) Computer Science
4 5 (2.60%) Management Information System
4 5 (2.60%) NHS
5 4 (2.08%) Client/Server
6 2 (1.04%) Blackberry
7 1 (0.52%) Driving Licence
7 1 (0.52%) Mobile Computing
7 1 (0.52%) Video Conferencing
7 1 (0.52%) Wiki
Operating Systems
1 91 (47.40%) Windows
2 56 (29.17%) Windows Server
3 28 (14.58%) Windows 7
3 28 (14.58%) Windows Server 2012
4 20 (10.42%) Windows Server 2008
5 6 (3.13%) Windows 10
6 5 (2.60%) Linux
7 4 (2.08%) Unix
8 3 (1.56%) Windows Server 2003
9 2 (1.04%) Windows 8
10 1 (0.52%) Mac OS
10 1 (0.52%) Mac OS X
10 1 (0.52%) Windows XP
Processes & Methodologies
1 72 (37.50%) ITIL
2 22 (11.46%) Change Management
3 17 (8.85%) E-Commerce
3 17 (8.85%) Service Management
4 16 (8.33%) CRM
5 13 (6.77%) Capacity Planning
5 13 (6.77%) Disaster Recovery
5 13 (6.77%) High Availability
6 12 (6.25%) Continuous Improvement
7 10 (5.21%) Mentoring
8 9 (4.69%) ERP
9 8 (4.17%) Process Improvement
9 8 (4.17%) Release Management
10 7 (3.65%) Business Process Improvement
10 7 (3.65%) Performance Metrics
10 7 (3.65%) Problem Management
10 7 (3.65%) User Acceptance Testing
11 6 (3.13%) Analytics
11 6 (3.13%) Asset Management
11 6 (3.13%) Case Management
Programming Languages
1 94 (48.96%) SQL
2 36 (18.75%) C#
3 28 (14.58%) T-SQL
4 14 (7.29%) Java
4 14 (7.29%) JavaScript
5 8 (4.17%) VB.NET
6 5 (2.60%) VBA
7 4 (2.08%) VB
8 3 (1.56%) VBScript
9 2 (1.04%) Scala
10 1 (0.52%) Apex Code
10 1 (0.52%) Bash Shell
10 1 (0.52%) C
10 1 (0.52%) Perl
10 1 (0.52%) PHP
10 1 (0.52%) PowerShell
10 1 (0.52%) Python
10 1 (0.52%) Ruby
Qualifications
1 22 (11.46%) Microsoft Certification
2 15 (7.81%) MCSE
3 13 (6.77%) ITIL Foundation Certificate
4 12 (6.25%) Degree
5 7 (3.65%) MCSA
6 6 (3.13%) ITIL Certification
7 5 (2.60%) CCNA
7 5 (2.60%) Cisco Certification
7 5 (2.60%) MCITP
8 3 (1.56%) MCDST
9 2 (1.04%) CCA
9 2 (1.04%) Citrix Certification
Quality Assurance & Compliance
1 19 (9.90%) SLA
2 4 (2.08%) QA
3 1 (0.52%) Data Quality
System Software
1 62 (32.29%) Active Directory
2 21 (10.94%) VMware Infrastructure
3 7 (3.65%) Terminal Server
4 3 (1.56%) Microsoft Virtual Server
5 2 (1.04%) VMware ESX
5 2 (1.04%) XenApp
6 1 (0.52%) Hyper-V
6 1 (0.52%) Virtual Machines
Systems Management
1 8 (4.17%) SCCM
2 4 (2.08%) SCOM
3 2 (1.04%) WSUS
Vendors
1 74 (38.54%) Microsoft
2 40 (20.83%) VMware
3 22 (11.46%) Oracle
4 15 (7.81%) Citrix
5 13 (6.77%) Veeam
6 7 (3.65%) Civica
7 6 (3.13%) Cisco
8 5 (2.60%) Avaya
8 5 (2.60%) LexisNexis
8 5 (2.60%) Salesforce.com
9 4 (2.08%) HP
9 4 (2.08%) IBM
9 4 (2.08%) Infor
10 3 (1.56%) Atlassian
11 2 (1.04%) Apple
12 1 (0.52%) Cognos
12 1 (0.52%) Mitel
12 1 (0.52%) NetApp
12 1 (0.52%) Red Box
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