Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Leicestershire > Leicester
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 43 51 46
Rank change year-on-year +8 -5 +25
Permanent jobs citing CRM 22 44 38
As % of all permanent IT jobs advertised in Leicester 3.84% 5.26% 4.63%
As % of the Processes & Methodologies category 4.25% 5.97% 5.16%
Number of salaries quoted 20 37 48
Leicester median annual salary £35,000 £42,000 £54,841
Median salary % change year-on-year -16.67% -23.42% +48.22%
10th Percentile £28,950 £30,750 £32,625
90th Percentile £48,825 £53,000 £65,000
Leicestershire median annual salary £40,000 £39,221 £50,000
% change year-on-year +1.99% -21.56% +38.89%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicester
Permanent vacancies with a requirement for process or methodology skills 518 737 736
As % of all permanent IT jobs advertised in Leicester 90.40% 88.16% 89.76%
Number of salaries quoted 472 678 615
Leicester median annual salary £37,500 £42,500 £40,000
Median salary % change year-on-year -11.76% +6.25% -
10th Percentile £25,000 £26,750 £21,500
90th Percentile £56,250 £55,000 £58,750
Leicestershire median annual salary £39,000 £42,500 £40,000
% change year-on-year -8.24% +6.25% -

CRM
Job Vacancy Trend in Leicester

Job postings citing CRM as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for CRM in Leicester

CRM
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Leicester.

Salary trend for CRM in Leicester

CRM
Salary Histogram in Leicester

The salary distribution of IT jobs citing CRM in Leicester over the 6 months to 21 November 2017.

Salary histogram for CRM in Leicester

For the 6 months to 21 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region with a requirement for CRM.

1 7 (31.82%) Dynamics CRM
2 6 (27.27%) Salesforce.com
2 6 (27.27%) Analytical Skills
3 5 (22.73%) Microsoft
3 5 (22.73%) SQL Server
3 5 (22.73%) Migration
4 3 (13.64%) Stakeholder Management
4 3 (13.64%) VMware
4 3 (13.64%) Statistics
4 3 (13.64%) Data Analysis
4 3 (13.64%) Agile Software Development
4 3 (13.64%) .NET
4 3 (13.64%) C#
4 3 (13.64%) ITIL
4 3 (13.64%) Windows
4 3 (13.64%) LAN
4 3 (13.64%) WAN
4 3 (13.64%) B2B
4 3 (13.64%) SLA
4 3 (13.64%) Project Management
4 3 (13.64%) PCI DSS
4 3 (13.64%) vSphere
4 3 (13.64%) Analytics
4 3 (13.64%) Service Desk Management
4 3 (13.64%) Translating Business Requirements
4 3 (13.64%) SolarWinds
4 3 (13.64%) Data Analytics
4 3 (13.64%) Windows Server
4 3 (13.64%) Customer-Centric Approach
4 3 (13.64%) Customer-Centricity

CRM
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) SharePoint
Applications
1 2 (9.09%) Microsoft Excel
Business Applications
1 7 (31.82%) Dynamics CRM
2 1 (4.55%) Sage 200
Cloud Services
1 2 (9.09%) Salesforce Sales Cloud
1 2 (9.09%) Salesforce Service Cloud
2 1 (4.55%) Dynamics 365
Communications & Networking
1 3 (13.64%) LAN
1 3 (13.64%) WAN
Database & Business Intelligence
1 5 (22.73%) SQL Server
Development Applications
1 1 (4.55%) JIRA
General
1 2 (9.09%) Advertising
1 2 (9.09%) Marketing
2 1 (4.55%) Finance
2 1 (4.55%) Manufacturing
Job Titles
1 6 (27.27%) Analyst
2 5 (22.73%) CRM Manager
3 3 (13.64%) Administrator
3 3 (13.64%) Analytics Manager
3 3 (13.64%) Customer Analytics Manager
3 3 (13.64%) Data Analyst
3 3 (13.64%) Data Analytics Manager
3 3 (13.64%) Data Manager
3 3 (13.64%) Salesforce Administrator
3 3 (13.64%) Service Desk Team Leader
3 3 (13.64%) Team Leader
4 2 (9.09%) .NET Developer
4 2 (9.09%) Business Analyst
4 2 (9.09%) Business Manager
4 2 (9.09%) Credit Analyst
4 2 (9.09%) CRM Business Analyst
4 2 (9.09%) Developer
4 2 (9.09%) Relationships Manager
4 2 (9.09%) Software Developer
4 2 (9.09%) Systems Manager
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
2 2 (9.09%) ASP.NET
3 1 (4.55%) HTML
3 1 (4.55%) jQuery
3 1 (4.55%) REST
3 1 (4.55%) Web Services
3 1 (4.55%) XML
Miscellaneous
1 6 (27.27%) Analytical Skills
Operating Systems
1 3 (13.64%) Windows
1 3 (13.64%) Windows Server
Processes & Methodologies
1 5 (22.73%) Migration
2 3 (13.64%) Agile Software Development
2 3 (13.64%) Analytics
2 3 (13.64%) B2B
2 3 (13.64%) Customer-Centric Approach
2 3 (13.64%) Customer-Centricity
2 3 (13.64%) Data Analysis
2 3 (13.64%) Data Analytics
2 3 (13.64%) ITIL
2 3 (13.64%) Project Management
2 3 (13.64%) Service Desk Management
2 3 (13.64%) Stakeholder Management
2 3 (13.64%) Statistics
2 3 (13.64%) Translating Business Requirements
3 2 (9.09%) Continuous Improvement
3 2 (9.09%) Integration Testing
3 2 (9.09%) Personalization
3 2 (9.09%) Product Management
3 2 (9.09%) Service Delivery
4 1 (4.55%) GAP Analysis
Programming Languages
1 3 (13.64%) C#
2 2 (9.09%) SQL
3 1 (4.55%) C
3 1 (4.55%) JavaScript
Quality Assurance & Compliance
1 3 (13.64%) PCI DSS
1 3 (13.64%) SLA
2 1 (4.55%) QA
System Software
1 3 (13.64%) vSphere
Vendors
1 6 (27.27%) Salesforce.com
2 5 (22.73%) Microsoft
3 3 (13.64%) SolarWinds
3 3 (13.64%) VMware
4 1 (4.55%) Oracle
4 1 (4.55%) Sage
4 1 (4.55%) SAP