Period
to 24 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 24 January 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East Midlands > Leicestershire
6 months to
24 Jan 2019
Same period 2018 Same period 2017
Rank 78 55 69
Rank change year-on-year -23 +14 -15
Permanent jobs citing CRM 33 35 48
As % of all permanent IT jobs advertised in Leicestershire 3.31% 3.71% 3.51%
As % of the Processes & Methodologies category 3.51% 4.06% 3.82%
Number of salaries quoted 27 29 42
Leicestershire median annual salary £32,500 £41,500 £41,000
Median salary % change year-on-year -21.69% +1.22% -25.46%
10th Percentile £28,008 £29,950 £30,750
90th Percentile £38,750 £90,000 £52,250
East Midlands median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -14.77%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicestershire
Permanent vacancies with a requirement for process or methodology skills 941 863 1,256
As % of all permanent IT jobs advertised in Leicestershire 94.38% 91.42% 91.88%
Number of salaries quoted 658 754 1,118
Leicestershire median annual salary £41,500 £37,500 £41,000
Median salary % change year-on-year +10.67% -8.54% +2.50%
10th Percentile £26,250 £25,000 £26,250
90th Percentile £60,000 £57,500 £57,500
East Midlands median annual salary £42,500 £40,000 £42,500
% change year-on-year +6.25% -5.88% +6.25%

CRM
Job Vacancy Trend in Leicestershire

Job postings citing CRM as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for CRM in Leicestershire

CRM
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Leicestershire.

Salary trend for CRM in Leicestershire

CRM
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing CRM in Leicestershire over the 6 months to 24 January 2019.

Salary histogram for CRM in Leicestershire

CRM
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Leicestershire region over the 6 months to 24 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -28 18 £30,000 -27.71% 8
Hinckley +2 12 £35,000 +20.69% 1
CRM
East Midlands

For the 6 months to 24 January 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region with a requirement for CRM.

1 20 (60.61%) SQL
2 17 (51.52%) SQL Server
3 15 (45.45%) Web Services
3 15 (45.45%) Office 365
4 14 (42.42%) HTML
4 14 (42.42%) Agile Software Development
5 13 (39.39%) SQL Server Reporting Services
5 13 (39.39%) Microsoft
5 13 (39.39%) .NET
5 13 (39.39%) SOAP
5 13 (39.39%) REST
6 12 (36.36%) jQuery
6 12 (36.36%) CSS
6 12 (36.36%) C#
6 12 (36.36%) JavaScript
6 12 (36.36%) Scrum
7 11 (33.33%) MVC
7 11 (33.33%) T-SQL
7 11 (33.33%) C++
7 11 (33.33%) ASP.NET
7 11 (33.33%) User Acceptance Testing
7 11 (33.33%) InterSystems Cache
7 11 (33.33%) Microsoft Azure
7 11 (33.33%) Unit Testing
7 11 (33.33%) User Stories
7 11 (33.33%) Performance Analysis
7 11 (33.33%) DevOps
7 11 (33.33%) ASP.NET MVC
7 11 (33.33%) Git (software)
7 11 (33.33%) Azure SQL Database

CRM
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.03%) WordPress
Business Applications
1 1 (3.03%) Dynamics CRM
Cloud Services
1 15 (45.45%) Office 365
2 11 (33.33%) Microsoft Azure
3 1 (3.03%) Dynamics 365
3 1 (3.03%) Google Analytics
3 1 (3.03%) SaaS
Communications & Networking
1 8 (24.24%) Internet
2 1 (3.03%) Asterisk PBX
2 1 (3.03%) VoIP
Database & Business Intelligence
1 17 (51.52%) SQL Server
2 13 (39.39%) SQL Server Reporting Services
3 11 (33.33%) Azure SQL Database
3 11 (33.33%) InterSystems Cache
3 11 (33.33%) Redis
4 7 (21.21%) SQL Server Analysis Services
4 7 (21.21%) SQL Server Integration Services
5 1 (3.03%) MySQL
Development Applications
1 11 (33.33%) Git (software)
General
1 8 (24.24%) Finance
2 4 (12.12%) Marketing
3 1 (3.03%) Multimedia
Job Titles
1 13 (39.39%) Developer
2 10 (30.30%) Analyst
3 7 (21.21%) .NET Developer
4 6 (18.18%) C# .NET Developer
4 6 (18.18%) C# Developer
4 6 (18.18%) IT Analyst
5 4 (12.12%) IT Support
5 4 (12.12%) Project Support Officer
5 4 (12.12%) Software Developer
5 4 (12.12%) SQL Analyst
5 4 (12.12%) SSRS Analyst
5 4 (12.12%) Support Officer
5 4 (12.12%) Technical Support
5 4 (12.12%) Technical Support Officer
6 2 (6.06%) Applications Architect
6 2 (6.06%) Architect
7 1 (3.03%) CRM Consultant
7 1 (3.03%) Marketing Analyst
7 1 (3.03%) Support Engineer
7 1 (3.03%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 15 (45.45%) Web Services
2 14 (42.42%) HTML
3 13 (39.39%) .NET
3 13 (39.39%) REST
3 13 (39.39%) SOAP
4 12 (36.36%) CSS
4 12 (36.36%) jQuery
5 11 (33.33%) .NET Core
5 11 (33.33%) ASP.NET
5 11 (33.33%) ASP.NET MVC
6 7 (21.21%) .NET Framework
6 7 (21.21%) Entity Framework
6 7 (21.21%) Microsoft Graph
7 2 (6.06%) XML
8 1 (3.03%) HTML5
8 1 (3.03%) SAP BC
8 1 (3.03%) Web Dynpro
Miscellaneous
1 8 (24.24%) Internet of Things
2 1 (3.03%) Life Science
2 1 (3.03%) User Experience
Operating Systems
1 8 (24.24%) Windows
2 2 (6.06%) Linux
Processes & Methodologies
1 14 (42.42%) Agile Software Development
2 12 (36.36%) Scrum
3 11 (33.33%) Acceptance Criteria
3 11 (33.33%) DevOps
3 11 (33.33%) MVC
3 11 (33.33%) Performance Analysis
3 11 (33.33%) Prototyping
3 11 (33.33%) Unit Testing
3 11 (33.33%) User Acceptance Testing
3 11 (33.33%) User Stories
4 9 (27.27%) Analytics
5 8 (24.24%) Data Analytics
6 7 (21.21%) Security Testing
7 5 (15.15%) Workflow
8 4 (12.12%) Customer Requirements
8 4 (12.12%) Project Management
9 2 (6.06%) Mentoring
9 2 (6.06%) Risk Assessment
10 1 (3.03%) E-Commerce
10 1 (3.03%) ERP
Programming Languages
1 20 (60.61%) SQL
2 12 (36.36%) C#
2 12 (36.36%) JavaScript
3 11 (33.33%) C++
3 11 (33.33%) T-SQL
4 9 (27.27%) VB
5 7 (21.21%) PowerShell
5 7 (21.21%) VB.NET
5 7 (21.21%) VB6
6 6 (18.18%) VBScript
7 2 (6.06%) Java
8 1 (3.03%) PHP
Qualifications
1 2 (6.06%) Degree
2 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 4 (12.12%) SLA
2 1 (3.03%) QA
Vendors
1 13 (39.39%) Microsoft
2 8 (24.24%) SAP
3 2 (6.06%) Salesforce.com
4 1 (3.03%) Avaya
4 1 (3.03%) Google
4 1 (3.03%) Mitel
4 1 (3.03%) Salesforce Marketing Cloud