Period
to 23 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 February 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East Midlands > Leicestershire
6 months to
23 Feb 2020
Same period 2019 Same period 2018
Rank 63 71 53
Rank change year-on-year +8 -18 +18
Permanent jobs citing CRM 27 46 35
As % of all permanent IT jobs advertised in Leicestershire 3.44% 4.37% 3.55%
As % of the Processes & Methodologies category 3.84% 4.65% 3.88%
Number of salaries quoted 24 38 29
Leicestershire median annual salary £40,000 £31,306 £54,000
Median salary % change year-on-year +27.77% -42.03% +35.00%
10th Percentile £29,083 £28,569 £34,250
90th Percentile £57,500 £38,750 £90,000
East Midlands median annual salary £65,000 £31,000 £42,500
% change year-on-year +109.68% -27.06% +21.43%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicestershire
Permanent vacancies with a requirement for process or methodology skills 704 989 903
As % of all permanent IT jobs advertised in Leicestershire 89.57% 94.01% 91.68%
Number of salaries quoted 611 682 797
Leicestershire median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -6.25%
10th Percentile £22,750 £26,250 £25,000
90th Percentile £60,000 £59,875 £57,500
East Midlands median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -3.61%

CRM
Job Vacancy Trend in Leicestershire

Job postings citing CRM as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for CRM in Leicestershire

CRM
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Leicestershire.

Salary trend for CRM in Leicestershire

CRM
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing CRM in Leicestershire over the 6 months to 23 February 2020.

Salary histogram for CRM in Leicestershire

CRM
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Leicestershire region over the 6 months to 23 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +16 18 £37,500 +24.54% 6
Loughborough - 1 £32,000 - 1
CRM
East Midlands

For the 6 months to 23 February 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region with a requirement for CRM.

1 14 (51.85%) Agile Software Development
2 11 (40.74%) Finance
3 9 (33.33%) VoIP
3 9 (33.33%) QA
4 8 (29.63%) Responsive Web Design
4 8 (29.63%) Scrum
4 8 (29.63%) Web Design
5 7 (25.93%) Telecoms
5 7 (25.93%) ERP
5 7 (25.93%) Office 365
6 6 (22.22%) JavaScript
7 5 (18.52%) SAP
7 5 (18.52%) Test Strategy
7 5 (18.52%) Non-Functional Testing
7 5 (18.52%) Usability Testing
7 5 (18.52%) Performance Testing
7 5 (18.52%) REST
7 5 (18.52%) Retail
7 5 (18.52%) JIRA
7 5 (18.52%) Exploratory Testing
8 4 (14.81%) Analytical Skills
8 4 (14.81%) Greenfield Project
8 4 (14.81%) Collaborative Working
8 4 (14.81%) Problem-Solving
8 4 (14.81%) Dynamics CRM
8 4 (14.81%) SaaS
8 4 (14.81%) Data Analytics
8 4 (14.81%) Analytics
8 4 (14.81%) Docker
8 4 (14.81%) Internet of Things

CRM
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) Exchange Server 2013
1 1 (3.70%) NetWeaver
1 1 (3.70%) SharePoint
Business Applications
1 4 (14.81%) Dynamics CRM
2 3 (11.11%) NetSuite
3 1 (3.70%) SAP S/4HANA
Cloud Services
1 7 (25.93%) Office 365
2 4 (14.81%) SaaS
3 2 (7.41%) Dynamics 365
4 1 (3.70%) Amazon ECS
4 1 (3.70%) Amazon S3
4 1 (3.70%) AWS
4 1 (3.70%) AWS Lambda
4 1 (3.70%) Azure
4 1 (3.70%) Azure Active Directory
4 1 (3.70%) Serverless
Communications & Networking
1 9 (33.33%) VoIP
2 4 (14.81%) Internet
3 1 (3.70%) Asterisk PBX
3 1 (3.70%) CTI
3 1 (3.70%) DNS
3 1 (3.70%) Firewall
3 1 (3.70%) TCP/IP
3 1 (3.70%) VPN
Database & Business Intelligence
1 1 (3.70%) Amazon DynamoDB
1 1 (3.70%) Amazon RDS
1 1 (3.70%) MySQL
Development Applications
1 5 (18.52%) JIRA
2 3 (11.11%) Postman
3 2 (7.41%) Visual Studio Coded UI
4 1 (3.70%) Git (software)
General
1 11 (40.74%) Finance
2 7 (25.93%) Telecoms
3 5 (18.52%) Retail
4 2 (7.41%) Marketing
5 1 (3.70%) Manufacturing
Job Titles
1 10 (37.04%) Analyst
2 5 (18.52%) Developer
3 4 (14.81%) QA Analyst
4 3 (11.11%) Angular Developer
4 3 (11.11%) JavaScript Developer
4 3 (11.11%) QA Test Analyst
4 3 (11.11%) React Developer
4 3 (11.11%) Senior Analyst
4 3 (11.11%) Senior QA Analyst
4 3 (11.11%) Test Analyst
5 2 (7.41%) Business Analyst
5 2 (7.41%) Consultant
5 2 (7.41%) Front End Developer (Client-Side Developer)
5 2 (7.41%) Lead Developer
5 2 (7.41%) Product Owner
5 2 (7.41%) Senior Developer
5 2 (7.41%) Senior Front-End Developer
5 2 (7.41%) Senior JavaScript Developer
5 2 (7.41%) Senior QA Test Analyst
5 2 (7.41%) Senior React Developer
Libraries, Frameworks & Software Standards
1 5 (18.52%) REST
2 4 (14.81%) HTML
3 3 (11.11%) AngularJS
3 3 (11.11%) CSS
3 3 (11.11%) jQuery
3 3 (11.11%) React
4 1 (3.70%) ActiveMQ
4 1 (3.70%) FreeSWITCH
4 1 (3.70%) HTML5
4 1 (3.70%) LAMP
4 1 (3.70%) RabbitMQ
4 1 (3.70%) SAP Fiori
4 1 (3.70%) SAP PI
4 1 (3.70%) SAP Smart Forms
4 1 (3.70%) SAPUI5
4 1 (3.70%) Web Services
4 1 (3.70%) WebRTC
Miscellaneous
1 4 (14.81%) Analytical Skills
1 4 (14.81%) Greenfield Project
1 4 (14.81%) Internet of Things
2 3 (11.11%) User Experience
3 2 (7.41%) Enterprise Software
4 1 (3.70%) Linux Command Line
4 1 (3.70%) Self-Motivation
Operating Systems
1 2 (7.41%) Windows
1 2 (7.41%) Windows 10
2 1 (3.70%) Linux
2 1 (3.70%) Windows Server
2 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 14 (51.85%) Agile Software Development
2 8 (29.63%) Responsive Web Design
2 8 (29.63%) Scrum
2 8 (29.63%) Web Design
3 7 (25.93%) ERP
4 5 (18.52%) Exploratory Testing
4 5 (18.52%) Non-Functional Testing
4 5 (18.52%) Performance Testing
4 5 (18.52%) Test Strategy
4 5 (18.52%) Usability Testing
5 4 (14.81%) Analytics
5 4 (14.81%) Collaborative Working
5 4 (14.81%) Data Analytics
5 4 (14.81%) Problem-Solving
5 4 (14.81%) Service Management
6 3 (11.11%) E-Commerce
6 3 (11.11%) ITIL
6 3 (11.11%) Regression Testing
6 3 (11.11%) Service Delivery
6 3 (11.11%) Test Automation
Programming Languages
1 6 (22.22%) JavaScript
2 1 (3.70%) ABAP
2 1 (3.70%) Bash Shell
2 1 (3.70%) C#
2 1 (3.70%) C++
2 1 (3.70%) Java
2 1 (3.70%) Python
2 1 (3.70%) SAPscript
2 1 (3.70%) SQL
Qualifications
1 2 (7.41%) Degree
1 2 (7.41%) ITIL Certification
Quality Assurance & Compliance
1 9 (33.33%) QA
System Software
1 4 (14.81%) Docker
2 2 (7.41%) Active Directory
3 1 (3.70%) Hyper-V
3 1 (3.70%) Kamailio
3 1 (3.70%) Terminal Services
Systems Management
1 1 (3.70%) Ansible
1 1 (3.70%) Kubernetes
1 1 (3.70%) Microsoft Intune
1 1 (3.70%) Opscode Chef
1 1 (3.70%) Terraform
Vendors
1 5 (18.52%) SAP
2 2 (7.41%) JD Edwards
2 2 (7.41%) Sage
2 2 (7.41%) Salesforce.com
3 1 (3.70%) SaltStack