Period
to 22 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 August 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East Midlands > Leicestershire
6 months to
22 Aug 2019
Same period 2018 Same period 2017
Rank 58 48 42
Rank change year-on-year -10 -6 +8
Permanent jobs citing CRM 41 56 53
As % of all permanent IT jobs advertised in Leicestershire 3.93% 5.80% 5.33%
As % of the Processes & Methodologies category 4.33% 6.24% 5.93%
Number of salaries quoted 34 49 44
Leicestershire median annual salary £45,000 £42,714 £39,500
Median salary % change year-on-year +5.35% +8.14% +12.86%
10th Percentile £31,250 £28,802 £28,650
90th Percentile £56,250 £92,000 £47,500
East Midlands median annual salary £42,500 £42,714 £37,500
% change year-on-year -0.50% +13.90% -5.52%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicestershire
Permanent vacancies with a requirement for process or methodology skills 946 897 894
As % of all permanent IT jobs advertised in Leicestershire 90.79% 92.86% 89.94%
Number of salaries quoted 773 807 721
Leicestershire median annual salary £40,000 £41,800 £40,000
Median salary % change year-on-year -4.31% +4.50% -2.44%
10th Percentile £26,250 £27,500 £22,750
90th Percentile £58,750 £59,250 £55,250
East Midlands median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

CRM
Job Vacancy Trend in Leicestershire

Job postings citing CRM as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for CRM in Leicestershire

CRM
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Leicestershire.

Salary trend for CRM in Leicestershire

CRM
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing CRM in Leicestershire over the 6 months to 22 August 2019.

Salary histogram for CRM in Leicestershire

CRM
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Leicestershire region over the 6 months to 22 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -10 18 £43,000 +0.67% 8
Ashby-de-la-Zouch - 10 £43,750 - 1
Market Harborough - 3 £45,000 -
CRM
East Midlands

For the 6 months to 22 August 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region with a requirement for CRM.

1 18 (43.90%) Dynamics CRM
2 16 (39.02%) ERP
3 15 (36.59%) SQL
4 13 (31.71%) JavaScript
5 12 (29.27%) MVC
5 12 (29.27%) Agile Software Development
6 11 (26.83%) Risk Assessment
7 10 (24.39%) Change Management
7 10 (24.39%) Salesforce.com
7 10 (24.39%) PHP
7 10 (24.39%) HTML
7 10 (24.39%) Finance
7 10 (24.39%) Manufacturing
7 10 (24.39%) Logistics
7 10 (24.39%) Waterfall
8 9 (21.95%) AngularJS
8 9 (21.95%) Analytics
9 8 (19.51%) SAP
9 8 (19.51%) Dynamics 365
10 7 (17.07%) Problem-Solving
10 7 (17.07%) C#
11 6 (14.63%) MySQL
11 6 (14.63%) Internet
11 6 (14.63%) JD Edwards
11 6 (14.63%) Visual Studio
11 6 (14.63%) Web Development
11 6 (14.63%) API Integration
11 6 (14.63%) Office 365
11 6 (14.63%) Data Analytics
11 6 (14.63%) Laravel

CRM
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.76%) MQSeries
Business Applications
1 18 (43.90%) Dynamics CRM
2 6 (14.63%) NetSuite
3 5 (12.20%) Dynamics NAV
4 4 (9.76%) Dynamics AX
5 3 (7.32%) Magento
6 2 (4.88%) Unit4 Business World
Cloud Services
1 8 (19.51%) Dynamics 365
2 6 (14.63%) Cloud Computing
2 6 (14.63%) Office 365
2 6 (14.63%) SaaS
Communications & Networking
1 6 (14.63%) Internet
Database & Business Intelligence
1 6 (14.63%) MySQL
2 1 (2.44%) SQL Server
Development Applications
1 6 (14.63%) Team Foundation Server
1 6 (14.63%) Visual Studio
2 4 (9.76%) Fiddler
3 3 (7.32%) Bazaar
3 3 (7.32%) Grunt
3 3 (7.32%) gulp
General
1 10 (24.39%) Finance
1 10 (24.39%) Manufacturing
2 5 (12.20%) Retail
3 3 (7.32%) Games
4 1 (2.44%) Marketing
4 1 (2.44%) Multimedia
4 1 (2.44%) Publishing
Job Titles
1 19 (46.34%) Analyst
2 16 (39.02%) Developer
3 12 (29.27%) CRM Analyst
4 11 (26.83%) Business Analyst
5 9 (21.95%) Business IT Analyst
5 9 (21.95%) CRM Business Analyst
5 9 (21.95%) ERP Analyst
5 9 (21.95%) ERP Business Analyst
5 9 (21.95%) IT Analyst
5 9 (21.95%) IT Business Analyst
6 6 (14.63%) PHP Developer
6 6 (14.63%) PHP Laravel Developer
7 5 (12.20%) SAP Analyst
8 4 (9.76%) C# Developer
8 4 (9.76%) Consultant
8 4 (9.76%) NetSuite Developer
9 3 (7.32%) MySQL Developer
9 3 (7.32%) Senior Developer
9 3 (7.32%) SQL Analyst
9 3 (7.32%) Support Analyst
Libraries, Frameworks & Software Standards
1 10 (24.39%) HTML
2 9 (21.95%) AngularJS
3 6 (14.63%) jQuery
3 6 (14.63%) Laravel
4 4 (9.76%) .NET
4 4 (9.76%) CSS
5 3 (7.32%) React
5 3 (7.32%) Vue.js
Miscellaneous
1 6 (14.63%) Internet of Things
2 5 (12.20%) Data Centre
3 3 (7.32%) Analytical Skills
3 3 (7.32%) Social Media
4 2 (4.88%) IBM Mainframe
4 2 (4.88%) Mainframe
4 2 (4.88%) Self-Motivation
Processes & Methodologies
1 16 (39.02%) ERP
2 12 (29.27%) Agile Software Development
2 12 (29.27%) MVC
3 11 (26.83%) Risk Assessment
4 10 (24.39%) Change Management
4 10 (24.39%) Logistics
4 10 (24.39%) Waterfall
5 9 (21.95%) Analytics
6 7 (17.07%) Problem-Solving
7 6 (14.63%) API Integration
7 6 (14.63%) Data Analytics
7 6 (14.63%) Web Development
8 4 (9.76%) E-Commerce
9 3 (7.32%) Data Privacy
10 2 (4.88%) Change Control
10 2 (4.88%) Incident Management
10 2 (4.88%) ITIL
10 2 (4.88%) Problem Management
11 1 (2.44%) Data Modelling
11 1 (2.44%) Service Management
Programming Languages
1 15 (36.59%) SQL
2 13 (31.71%) JavaScript
3 10 (24.39%) PHP
4 7 (17.07%) C#
5 4 (9.76%) VBScript
6 2 (4.88%) Shell Script
6 2 (4.88%) T-SQL
Qualifications
1 1 (2.44%) DBS Check
1 1 (2.44%) Degree
Quality Assurance & Compliance
1 1 (2.44%) GDPR
Vendors
1 10 (24.39%) Salesforce.com
2 8 (19.51%) SAP
3 6 (14.63%) JD Edwards
4 2 (4.88%) Epicor
4 2 (4.88%) IBM
4 2 (4.88%) Microsoft