The median annual salary for a Service Desk Analyst was £21,000 in advertised job vacancies in the East Midlands during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / East Midlands
Rank 133 131 142
Rank change year-on-year -2 +11  
Permanent jobs requiring a Service Desk Analyst 28 37 39
As % of all permanent IT jobs advertised in the East Midlands 0.96% 1.16% 1.19%
As % of the Job Titles category 0.99% 1.20% 1.22%
Number of salaries quoted 27 25 33
Median salary £21,000 £21,000 £21,750
Median salary % change year-on-year - -3.44%  
90% offered a salary of more than £18,600 £17,860 £17,750
10% offered a salary of more than £22,200 £24,600 £25,000
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year +2.27% +1.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2835 3093 3189
As % of all permanent IT job vacancies advertised in the East Midlands 96.72% 97.36% 97.28%
Number of salaries quoted 2274 2467 2595
Median salary £37,500 £37,500 £39,000
Median salary % change year-on-year - -3.84%  
90% offered a salary of more than £23,000 £24,000 £23,500
10% offered a salary of more than £60,000 £50,000 £53,992
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in the East Midlands.

Salary trend for Service Desk Analyst in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +19 18 £21,000 +6.32%
Northamptonshire +10 5 £22,500 +7.14% 3
Leicestershire -17 3 £18,000 -22.58%
Nottinghamshire -4 1 - -
Lincolnshire - 1 £19,500 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 25 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Desk Analyst in the job title.

1 42 (66.67%) ITIL
2 40 (63.49%) Windows
3 39 (61.90%) Microsoft
4 35 (55.56%) MS Office
5 34 (53.97%) Active Directory
6 29 (46.03%) SLA
7 22 (34.92%) Windows Server
8 19 (30.16%) Bomgar
9 18 (28.57%) MS Excel
10 15 (23.81%) Windows 7
11 13 (20.63%) Incident Management
12 9 (14.29%) DHCP
12 9 (14.29%) Service Management
13 8 (12.70%) Analytical Skills
13 8 (12.70%) Windows 10
14 7 (11.11%) MS Exchange
14 7 (11.11%) ITSM
15 6 (9.52%) Automotive
15 6 (9.52%) Exchange Server 2007
15 6 (9.52%) Windows Server 2008
15 6 (9.52%) Exchange Server 2010
15 6 (9.52%) ITIL V3
15 6 (9.52%) TCP/IP
15 6 (9.52%) SQL
15 6 (9.52%) Citrix
15 6 (9.52%) ITIL Certification
15 6 (9.52%) Remote Desktop
15 6 (9.52%) Windows 8
16 5 (7.94%) Spreadsheet
17 3 (4.76%) Process Improvement

Service Desk Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.11%) MS Exchange
2 6 (9.52%) Exchange Server 2007
2 6 (9.52%) Exchange Server 2010
Applications
1 35 (55.56%) MS Office
2 18 (28.57%) MS Excel
3 5 (7.94%) Spreadsheet
Cloud Services
1 2 (3.17%) Office 365
Communications & Networking
1 9 (14.29%) DHCP
2 6 (9.52%) Remote Desktop
2 6 (9.52%) TCP/IP
3 3 (4.76%) DNS
4 2 (3.17%) Ethernet
4 2 (3.17%) LAN
4 2 (3.17%) WAN
4 2 (3.17%) Wi-Fi
Database & Business Intelligence
1 3 (4.76%) SQL Server
2 2 (3.17%) Oracle Database
2 2 (3.17%) Oracle Reports
General
1 6 (9.52%) Automotive
2 2 (3.17%) Welsh Language
3 1 (1.59%) Finance
3 1 (1.59%) Publishing
3 1 (1.59%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.17%) Middleware
Miscellaneous
1 8 (12.70%) Analytical Skills
2 2 (3.17%) iPhone
3 1 (1.59%) Blackberry
3 1 (1.59%) Virtual Team
Operating Systems
1 40 (63.49%) Windows
2 22 (34.92%) Windows Server
3 15 (23.81%) Windows 7
4 8 (12.70%) Windows 10
5 6 (9.52%) Windows 8
5 6 (9.52%) Windows Server 2008
Processes & Methodologies
1 42 (66.67%) ITIL
2 13 (20.63%) Incident Management
3 9 (14.29%) Service Management
4 7 (11.11%) ITSM
5 6 (9.52%) ITIL V3
6 3 (4.76%) Line Management
6 3 (4.76%) Process Improvement
7 2 (3.17%) CRM
7 2 (3.17%) Data Analysis
7 2 (3.17%) Service Delivery
8 1 (1.59%) Analytics
8 1 (1.59%) Asset Management
8 1 (1.59%) Coaching
8 1 (1.59%) Data Analytics
8 1 (1.59%) ERP
8 1 (1.59%) Mathematics
8 1 (1.59%) Software Licensing
8 1 (1.59%) Stakeholder Management
Programming Languages
1 6 (9.52%) SQL
2 3 (4.76%) C
Qualifications
1 6 (9.52%) ITIL Certification
2 2 (3.17%) ITIL Foundation Certificate
2 2 (3.17%) SC Cleared
2 2 (3.17%) Security Cleared
3 1 (1.59%) A+ Certification
3 1 (1.59%) Degree
3 1 (1.59%) Microsoft Certification
Quality Assurance & Compliance
1 29 (46.03%) SLA
System Software
1 34 (53.97%) Active Directory
2 2 (3.17%) VMware Infrastructure
3 1 (1.59%) Terminal Services
Vendors
1 39 (61.90%) Microsoft
2 19 (30.16%) Bomgar
3 6 (9.52%) Citrix
4 2 (3.17%) Oracle
4 2 (3.17%) Salesforce.com
4 2 (3.17%) Samsung
4 2 (3.17%) VMware
5 1 (1.59%) ServiceNow
Northamptonshire
Deerfoot IT Resources Ltd
Salary: Benefits package
Posted: 11 days ago