The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
Merseyside / Liverpool
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 41 33 43
Rank change year-on-year -8 +10  
Permanent jobs citing Service Management 11 24 9
As % of all permanent IT jobs advertised in Liverpool 2.84% 5.93% 2.24%
As % of the Processes & Methodologies category 3.08% 7.14% 2.66%
Number of salaries quoted 6 18 6
Median salary £40,000 £50,000 £45,000
Median salary % change year-on-year -20.00% +11.11%  
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process and methodology skills.

Process & Methodology Skills
Liverpool
Permanent job vacancies with a requirement for process and methodology skills 357 336 338
As % of all permanent IT job vacancies advertised in Liverpool 92.25% 82.96% 84.29%
Number of salaries quoted 253 265 245
Median salary £40,000 £40,000 £43,500
Median salary % change year-on-year - -8.04%  
90% offered a salary of more than £30,000 £30,500 £28,200
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Liverpool

The job posting trend of jobs advertised in Liverpool citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Liverpool.

Salary trend for Service Management in Liverpool

Service Management
Salary Histogram in Liverpool

The salary distribution of IT jobs citing Service Management in Liverpool over the 3 months to 27 June 2017.

Salary histogram for Service Management in Liverpool

For the 6 months to 27 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for Service Management.

1 17 (94.44%) ITIL
2 10 (55.56%) Change Management
3 9 (50.00%) Finance
4 8 (44.44%) Problem Management
4 8 (44.44%) ITIL V3
5 6 (33.33%) ITSM
6 5 (27.78%) ServiceNow
6 5 (27.78%) Analytical Skills
7 4 (22.22%) Banking
7 4 (22.22%) Asset Management
7 4 (22.22%) Remedy
7 4 (22.22%) Configuration Management
7 4 (22.22%) Project Management
8 3 (16.67%) SLA
8 3 (16.67%) Incident Management
8 3 (16.67%) Agile Software Development
9 2 (11.11%) Service Delivery
9 2 (11.11%) Supplier Management
9 2 (11.11%) Dependency Management
9 2 (11.11%) Performance Monitoring
9 2 (11.11%) Line Management
9 2 (11.11%) Mentoring
9 2 (11.11%) Coaching
9 2 (11.11%) Project Governance
9 2 (11.11%) Process Improvement
9 2 (11.11%) Data Quality
9 2 (11.11%) Root Cause Analysis
9 2 (11.11%) Remedy ITSM
9 2 (11.11%) BMC
9 2 (11.11%) PRINCE2

Service Management
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Skype for Business
Applications
1 2 (11.11%) Microsoft Excel
2 1 (5.56%) Microsoft Office
Business Applications
1 2 (11.11%) Remedy ITSM
Cloud Services
1 1 (5.56%) Adobe Creative Cloud
1 1 (5.56%) Office 365
Communications & Networking
1 1 (5.56%) DHCP
1 1 (5.56%) DNS
1 1 (5.56%) Remote Desktop
1 1 (5.56%) Skype
Database & Business Intelligence
1 2 (11.11%) MS Access
General
1 9 (50.00%) Finance
2 4 (22.22%) Banking
Job Titles
1 11 (61.11%) Analyst
2 5 (27.78%) Change Analyst
2 5 (27.78%) IT Analyst
2 5 (27.78%) Problem Analyst
3 3 (16.67%) Service Analyst
3 3 (16.67%) Service Desk Analyst
4 2 (11.11%) Architect
4 2 (11.11%) Banking Analyst
4 2 (11.11%) Configuration Analyst
4 2 (11.11%) Consultant
4 2 (11.11%) IT Manager
4 2 (11.11%) IT Services Manager
4 2 (11.11%) ITIL Manager
4 2 (11.11%) ITIL Service Analyst
4 2 (11.11%) ITIL Service Desk Analyst
4 2 (11.11%) ITIL Service Manager
4 2 (11.11%) Service Management Architect
4 2 (11.11%) Service Management Consultant
4 2 (11.11%) Service Manager
4 2 (11.11%) Services Delivery Analyst
Miscellaneous
1 5 (27.78%) Analytical Skills
2 2 (11.11%) Management Information System
3 1 (5.56%) CMDB
3 1 (5.56%) Smart Meter
Operating Systems
1 1 (5.56%) Mac OS
1 1 (5.56%) Unix
1 1 (5.56%) Windows
1 1 (5.56%) Windows 10
1 1 (5.56%) Windows 7
Processes & Methodologies
1 17 (94.44%) ITIL
2 10 (55.56%) Change Management
3 8 (44.44%) ITIL V3
3 8 (44.44%) Problem Management
4 6 (33.33%) ITSM
5 4 (22.22%) Asset Management
5 4 (22.22%) Configuration Management
5 4 (22.22%) Project Management
6 3 (16.67%) Agile Software Development
6 3 (16.67%) Incident Management
7 2 (11.11%) Coaching
7 2 (11.11%) Dependency Management
7 2 (11.11%) Line Management
7 2 (11.11%) Mentoring
7 2 (11.11%) Performance Monitoring
7 2 (11.11%) Process Improvement
7 2 (11.11%) Project Governance
7 2 (11.11%) Root Cause Analysis
7 2 (11.11%) Service Delivery
7 2 (11.11%) Supplier Management
Programming Languages
1 1 (5.56%) Shell Script
1 1 (5.56%) SQL
Qualifications
1 2 (11.11%) DBS Check
2 1 (5.56%) Degree
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 2 (11.11%) Data Quality
System Software
1 1 (5.56%) Active Directory
Vendors
1 5 (27.78%) ServiceNow
2 4 (22.22%) Remedy
3 2 (11.11%) BMC
4 1 (5.56%) Adobe
4 1 (5.56%) Citrix
4 1 (5.56%) Microsoft
Liverpool, Merseyside
Randstad Strategic Accounts
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Liverpool
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 12 days ago
Liverpool, Merseyside
Avance Consulting
Posted: 4 days ago