The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Management
North West / Merseyside
Rank 57 48 44
Rank change year-on-year -9 -4  
Permanent jobs citing Service Management 9 14 15
As % of all permanent IT jobs advertised in Merseyside 1.61% 2.86% 3.06%
As % of the Processes & Methodologies category 1.79% 3.29% 3.45%
Number of salaries quoted 8 11 13
Median salary £53,750 £35,000 £40,000
Median salary % change year-on-year +53.57% -12.50%  
90% offered a salary of more than £29,400 £26,650 £20,000
10% offered a salary of more than £83,250 £50,000 £82,500
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process and methodology skills.

Process & Methodology Skills
Merseyside
Permanent job vacancies with a requirement for process and methodology skills 504 426 435
As % of all permanent IT job vacancies advertised in Merseyside 90.32% 87.12% 88.78%
Number of salaries quoted 407 350 339
Median salary £40,372 £38,500 £41,000
Median salary % change year-on-year +4.86% -6.09%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £62,500 £70,000 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Merseyside.

Salary trend for Service Management in Merseyside

Service Management
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Service Management in Merseyside over the 3 months to 26 March 2017.

Salary histogram for Service Management in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -5 7 £45,000 +28.57% 3
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 26 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Management.

1 34 (80.95%) ITIL
2 22 (52.38%) ITSM
3 16 (38.10%) PRINCE2
3 16 (38.10%) Programme Management
3 16 (38.10%) Agile Software Development
3 16 (38.10%) Data Protection
4 14 (33.33%) Remedy
5 13 (30.95%) MS Office
6 12 (28.57%) Microsoft
6 12 (28.57%) NHS
7 11 (26.19%) WAN
8 10 (23.81%) Linux
8 10 (23.81%) Active Directory
8 10 (23.81%) WLAN
8 10 (23.81%) DNS
8 10 (23.81%) Video Conferencing
8 10 (23.81%) Firewall
8 10 (23.81%) Service Design
9 9 (21.43%) DHCP
9 9 (21.43%) MS Excel
9 9 (21.43%) Windows
10 8 (19.05%) Solaris
10 8 (19.05%) OpenVMS
10 8 (19.05%) NetApp
10 8 (19.05%) SAN
10 8 (19.05%) IaaS
10 8 (19.05%) PaaS
11 7 (16.67%) ITIL V3
11 7 (16.67%) MS PowerPoint
11 7 (16.67%) Change Management

Service Management
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) Exchange Server 2010
1 4 (9.52%) Exchange Server 2013
1 4 (9.52%) MS Exchange
1 4 (9.52%) SharePoint
1 4 (9.52%) Skype for Business
2 3 (7.14%) GroupWise
3 2 (4.76%) SharePoint 2013
Applications
1 13 (30.95%) MS Office
2 9 (21.43%) MS Excel
3 7 (16.67%) MS PowerPoint
Business Applications
1 4 (9.52%) Remedy ITSM
Cloud Services
1 8 (19.05%) IaaS
1 8 (19.05%) PaaS
2 1 (2.38%) Microsoft Azure
Communications & Networking
1 11 (26.19%) WAN
2 10 (23.81%) DNS
2 10 (23.81%) Firewall
2 10 (23.81%) WLAN
3 9 (21.43%) DHCP
4 8 (19.05%) SAN
5 7 (16.67%) LAN
6 6 (14.29%) Intrusion Detection
6 6 (14.29%) Network Security
6 6 (14.29%) VLAN
7 4 (9.52%) Internet
7 4 (9.52%) VoIP
7 4 (9.52%) VPN
8 3 (7.14%) Cisco ASA
8 3 (7.14%) DMVPN
8 3 (7.14%) IPsec
8 3 (7.14%) ISDN
8 3 (7.14%) PSTN
8 3 (7.14%) SSL
9 1 (2.38%) MPLS
Database & Business Intelligence
1 1 (2.38%) Crystal Reports
General
1 4 (9.52%) Finance
2 3 (7.14%) Banking
3 1 (2.38%) Pharmaceutical
Job Titles
1 10 (23.81%) Analyst
2 7 (16.67%) Service Analyst
3 5 (11.90%) Architect
4 4 (9.52%) Consultant
4 4 (9.52%) Infrastructure Manager
5 3 (7.14%) Architecture Manager
5 3 (7.14%) Banking Analyst
5 3 (7.14%) Configuration Analyst
5 3 (7.14%) ITIL Service Analyst
5 3 (7.14%) ITIL Service Desk Analyst
5 3 (7.14%) Network Engineer
5 3 (7.14%) Senior Network Engineer
5 3 (7.14%) Service Desk Analyst
5 3 (7.14%) Service Management Architect
5 3 (7.14%) Service Management Consultant
5 3 (7.14%) Technology Manager
6 2 (4.76%) Identity Management Specialist
6 2 (4.76%) Knowledge Analyst
6 2 (4.76%) Mobility Specialist
6 2 (4.76%) Service Desk Engineer
Miscellaneous
1 12 (28.57%) NHS
2 10 (23.81%) Video Conferencing
3 5 (11.90%) Data Centre
4 4 (9.52%) Analytical Skills
4 4 (9.52%) BYOD
4 4 (9.52%) Management Information System
5 2 (4.76%) Smart Meter
6 1 (2.38%) CMDB
6 1 (2.38%) Smart Energy
Operating Systems
1 10 (23.81%) Linux
2 9 (21.43%) Windows
3 8 (19.05%) OpenVMS
3 8 (19.05%) Solaris
4 5 (11.90%) Windows Server
5 2 (4.76%) Unix
Processes & Methodologies
1 34 (80.95%) ITIL
2 22 (52.38%) ITSM
3 16 (38.10%) Agile Software Development
3 16 (38.10%) Data Protection
3 16 (38.10%) PRINCE2
3 16 (38.10%) Programme Management
4 10 (23.81%) Service Design
5 7 (16.67%) Change Management
5 7 (16.67%) ITIL V3
6 5 (11.90%) Configuration Management
6 5 (11.90%) Incident Management
6 5 (11.90%) Problem Management
6 5 (11.90%) Project Management
6 5 (11.90%) Service Delivery
7 4 (9.52%) Identity Access Management
7 4 (9.52%) Performance Monitoring
7 4 (9.52%) Process Improvement
7 4 (9.52%) Root Cause Analysis
7 4 (9.52%) Security Management
7 4 (9.52%) Supplier Management
Programming Languages
1 1 (2.38%) PowerShell
1 1 (2.38%) SQL
Qualifications
1 4 (9.52%) SC Cleared
1 4 (9.52%) Security Cleared
2 1 (2.38%) CCNP
2 1 (2.38%) Cisco Certification
2 1 (2.38%) ITIL Certification
2 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 6 (14.29%) SLA
2 5 (11.90%) Data Quality
System Software
1 10 (23.81%) Active Directory
2 3 (7.14%) NDS
2 3 (7.14%) NetIQ eDirectory
3 1 (2.38%) Hyper-V
3 1 (2.38%) VMware Infrastructure
Systems Management
1 5 (11.90%) SCCM
2 4 (9.52%) AirWatch
3 2 (4.76%) Systems Management Server (SMS)
4 1 (2.38%) Nagios
4 1 (2.38%) SCOM
4 1 (2.38%) SCOrch
Vendors
1 14 (33.33%) Remedy
2 12 (28.57%) Microsoft
3 8 (19.05%) NetApp
4 6 (14.29%) ServiceNow
5 5 (11.90%) Cisco
6 3 (7.14%) BMC
6 3 (7.14%) HP
6 3 (7.14%) Meraki
7 1 (2.38%) Citrix
7 1 (2.38%) VMware
Liverpool, Merseyside
Avance Consulting
Posted: 4 days ago
Liverpool, Merseyside
Avance Consulting
Posted: 4 days ago