The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
North West / Merseyside
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 47 39 48
Rank change year-on-year -8 +9  
Permanent jobs citing Service Management 15 22 11
As % of all permanent IT jobs advertised in Merseyside 2.79% 4.74% 2.13%
As % of the Processes & Methodologies category 3.13% 5.77% 2.44%
Number of salaries quoted 6 16 8
Median salary £40,000 £50,000 £45,000
Median salary % change year-on-year -20.00% +11.11%  
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process and methodology skills.

Process & Methodology Skills
Merseyside
Permanent job vacancies with a requirement for process and methodology skills 480 381 450
As % of all permanent IT job vacancies advertised in Merseyside 89.39% 82.11% 87.04%
Number of salaries quoted 340 304 326
Median salary £40,000 £40,000 £42,500
Median salary % change year-on-year - -5.88%  
90% offered a salary of more than £30,000 £29,910 £27,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Merseyside.

Salary trend for Service Management in Merseyside

Service Management
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Service Management in Merseyside over the 3 months to 22 June 2017.

Salary histogram for Service Management in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -9 11 £40,000 -20.00% 4
Service Management
North West

For the 6 months to 22 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Management.

1 23 (95.83%) ITIL
2 12 (50.00%) Change Management
2 12 (50.00%) Finance
3 11 (45.83%) ITIL V3
4 8 (33.33%) Problem Management
4 8 (33.33%) ServiceNow
5 7 (29.17%) Asset Management
5 7 (29.17%) ITSM
6 6 (25.00%) IT Strategy
7 5 (20.83%) Analytical Skills
7 5 (20.83%) Degree
7 5 (20.83%) Remedy
7 5 (20.83%) Configuration Management
7 5 (20.83%) Stakeholder Management
7 5 (20.83%) SLA
8 4 (16.67%) Management Information System
8 4 (16.67%) Project Management
8 4 (16.67%) CMDB
8 4 (16.67%) Banking
8 4 (16.67%) Mentoring
8 4 (16.67%) Coaching
9 3 (12.50%) Line Management
9 3 (12.50%) Process Improvement
9 3 (12.50%) Agile Software Development
9 3 (12.50%) Incident Management
9 3 (12.50%) Remedy ITSM
9 3 (12.50%) Service Delivery
10 2 (8.33%) SEO
10 2 (8.33%) BMC
10 2 (8.33%) PRINCE2

Service Management
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) Skype for Business
Applications
1 2 (8.33%) Microsoft Excel
2 1 (4.17%) Microsoft Office
Business Applications
1 3 (12.50%) Remedy ITSM
Cloud Services
1 1 (4.17%) Adobe Creative Cloud
1 1 (4.17%) Office 365
Communications & Networking
1 1 (4.17%) DHCP
1 1 (4.17%) DNS
1 1 (4.17%) Remote Desktop
1 1 (4.17%) Skype
Database & Business Intelligence
1 2 (8.33%) MS Access
General
1 12 (50.00%) Finance
2 4 (16.67%) Banking
Job Titles
1 12 (50.00%) Analyst
2 6 (25.00%) IT Manager
2 6 (25.00%) IT Services Manager
2 6 (25.00%) Service Manager
3 5 (20.83%) Change Analyst
3 5 (20.83%) IT Analyst
3 5 (20.83%) Problem Analyst
4 3 (12.50%) Configuration Analyst
4 3 (12.50%) Service Analyst
4 3 (12.50%) Service Desk Analyst
5 2 (8.33%) Architect
5 2 (8.33%) Banking Analyst
5 2 (8.33%) Consultant
5 2 (8.33%) Head of Service Management
5 2 (8.33%) ITIL Manager
5 2 (8.33%) ITIL Service Analyst
5 2 (8.33%) ITIL Service Desk Analyst
5 2 (8.33%) ITIL Service Manager
5 2 (8.33%) Service Management Consultant
5 2 (8.33%) Services Delivery Analyst
Miscellaneous
1 5 (20.83%) Analytical Skills
2 4 (16.67%) CMDB
2 4 (16.67%) Management Information System
3 2 (8.33%) Smart Meter
4 1 (4.17%) Smart Energy
Operating Systems
1 1 (4.17%) Mac OS
1 1 (4.17%) Unix
1 1 (4.17%) Windows
1 1 (4.17%) Windows 10
1 1 (4.17%) Windows 7
Processes & Methodologies
1 23 (95.83%) ITIL
2 12 (50.00%) Change Management
3 11 (45.83%) ITIL V3
4 8 (33.33%) Problem Management
5 7 (29.17%) Asset Management
5 7 (29.17%) ITSM
6 6 (25.00%) IT Strategy
7 5 (20.83%) Configuration Management
7 5 (20.83%) Stakeholder Management
8 4 (16.67%) Coaching
8 4 (16.67%) Mentoring
8 4 (16.67%) Project Management
9 3 (12.50%) Agile Software Development
9 3 (12.50%) Incident Management
9 3 (12.50%) Line Management
9 3 (12.50%) Process Improvement
9 3 (12.50%) Service Delivery
10 2 (8.33%) Dependency Management
10 2 (8.33%) Performance Monitoring
10 2 (8.33%) Project Governance
Programming Languages
1 1 (4.17%) Shell Script
1 1 (4.17%) SQL
Qualifications
1 5 (20.83%) Degree
2 2 (8.33%) DBS Check
Quality Assurance & Compliance
1 5 (20.83%) SLA
2 2 (8.33%) Data Quality
System Software
1 1 (4.17%) Active Directory
Vendors
1 8 (33.33%) ServiceNow
2 5 (20.83%) Remedy
3 2 (8.33%) BMC
4 1 (4.17%) Adobe
4 1 (4.17%) Citrix
4 1 (4.17%) Microsoft
Liverpool, Merseyside
Randstad Strategic Accounts
Salary: £20000 - £25000 per annum
Posted: 14 hours ago
Liverpool
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 8 days ago