ITIL Service Manager Job Trends in London

ITIL Service Manager
England > London

The median ITIL Service Manager salary in London is £40,000 per year, according to job vacancies posted during the 6 months leading to 6 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Mar 2026
Same period 2025 Same period 2024
Rank 392 415 472
Rank change year-on-year +23 +57 +180
Permanent jobs requiring an ITIL Service Manager 1 4 14
As % of all permanent jobs in London 0.006% 0.028% 0.065%
As % of the Job Titles category 0.007% 0.031% 0.069%
Number of salaries quoted 1 4 13
10th Percentile - - -
25th Percentile - £67,500 £50,000
Median annual salary (50th Percentile) £40,000 £70,000 £57,000
Median % change year-on-year -42.86% +22.81% -18.57%
75th Percentile - £72,500 -
90th Percentile - - £79,500
England median annual salary £44,000 £70,000 £57,000
% change year-on-year -37.14% +22.81% -18.57%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 15,149 12,971 20,259
% of permanent jobs with a recognized job title 91.52% 91.09% 94.29%
Number of salaries quoted 10,082 7,746 16,235
10th Percentile £36,750 £42,500 £39,750
25th Percentile £51,250 £56,250 £52,500
Median annual salary (50th Percentile) £73,801 £75,000 £72,500
Median % change year-on-year -1.60% +3.45% -
75th Percentile £95,000 £97,500 £95,000
90th Percentile £110,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.84%

ITIL Service Manager
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'ITIL Service Manager' in the job title relative to all permanent IT jobs advertised in London.

ITIL Service Manager job vacancy trend in London

ITIL Service Manager
Salary Trend in London

Salary distribution trend for ITIL Service Manager job vacancies in London.

Salary distribution trend for ITIL Service Manager job vacancies in London

ITIL Service Manager Skill Set
Top 7 Co-Occurring Skills & Capabilities in London

For the 6 months to 6 March 2026, ITIL Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring ITIL Service Manager in the job title.

1 1 (100.00%) Change Management
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
1 1 (100.00%) ServiceNow

ITIL Service Manager Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Vendors
1 1 (100.00%) ServiceNow