Service Management Jobs in London

Service Management
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 13 July 2025, comparing them to the same period in the previous two years.

6 months to
13 Jul 2025
Same period 2024 Same period 2023
Rank 124 150 124
Rank change year-on-year +26 -26 +148
Permanent jobs citing Service Management 365 512 766
As % of all permanent jobs advertised in London 2.76% 2.19% 2.64%
As % of the Processes & Methodologies category 2.90% 2.45% 2.79%
Number of salaries quoted 263 358 521
10th Percentile £38,000 £40,525 £32,500
25th Percentile £51,250 £50,000 £42,360
Median annual salary (50th Percentile) £65,000 £67,500 £65,000
Median % change year-on-year -3.70% +3.85% +12.39%
75th Percentile £83,125 £89,688 £82,500
90th Percentile £110,000 £99,125 £92,500
England median annual salary £55,043 £50,000 £55,000
% change year-on-year +10.09% -9.09% +3.77%

All Process and Methodology Skills
London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,587 20,924 27,498
As % of all permanent jobs advertised in London 95.06% 89.53% 94.93%
Number of salaries quoted 7,441 14,960 21,200
10th Percentile £41,250 £38,000 £42,500
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £71,497 £75,000
Median % change year-on-year +4.90% -4.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £122,500 £118,750 £116,250
England median annual salary £55,000 £55,000 £62,450
% change year-on-year - -11.93% +4.08%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 13 July 2025.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 13 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +14 95 £65,000 -3.70% 31
West London +15 11 £95,000 +72.73% 5
East London - 3 £82,500 - 3
South London -20 2 £59,756 +38.97% 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.85%) SharePoint
2 11 (3.01%) Microsoft Exchange
3 10 (2.74%) Confluence
4 2 (0.55%) BizTalk Server
5 1 (0.27%) Apache Airflow
5 1 (0.27%) Exchange Server 2010
5 1 (0.27%) IIS
Applications
1 20 (5.48%) Microsoft Office
2 11 (3.01%) Maya
3 5 (1.37%) Chatbot
4 3 (0.82%) Microsoft Excel
5 2 (0.55%) Microsoft PowerPoint
6 1 (0.27%) Camtasia
6 1 (0.27%) Final Cut Pro
Business Applications
1 14 (3.84%) Dynamics CRM
2 7 (1.92%) Remedy ITSM
3 3 (0.82%) SAP CX
4 2 (0.55%) Carpe Diem
4 2 (0.55%) Elite 3E
4 2 (0.55%) NEC Housing
4 2 (0.55%) Salesforce CRM
5 1 (0.27%) SAP S/4HANA
5 1 (0.27%) Shopify
Cloud Services
1 79 (21.64%) Azure
2 63 (17.26%) Microsoft 365
3 28 (7.67%) AWS
4 25 (6.85%) SaaS
5 22 (6.03%) Entra ID
6 21 (5.75%) Power Platform
7 16 (4.38%) Azure Monitor
7 16 (4.38%) Dynamics 365
8 15 (4.11%) Azure Data Factory
9 12 (3.29%) OneDrive
10 11 (3.01%) Boomi
10 11 (3.01%) Mimecast
10 11 (3.01%) Salesforce Commerce Cloud
11 8 (2.19%) Azure Synapse Analytics
12 7 (1.92%) Azure Logic Apps
12 7 (1.92%) GCP
13 6 (1.64%) IaaS
13 6 (1.64%) PaaS
13 6 (1.64%) Snowflake
14 5 (1.37%) Cloud Computing
Communications & Networking
1 19 (5.21%) VPN
2 16 (4.38%) Firewall
3 12 (3.29%) LAN
4 10 (2.74%) DNS
5 9 (2.47%) WAN
6 8 (2.19%) TCP/IP
7 7 (1.92%) Wireless
8 4 (1.10%) SD-WAN
9 3 (0.82%) DHCP
9 3 (0.82%) VoIP
10 2 (0.55%) Network Security
10 2 (0.55%) SAN
10 2 (0.55%) Unified Communications
10 2 (0.55%) WebEx
11 1 (0.27%) Cisco IPT
11 1 (0.27%) IP Telephony
11 1 (0.27%) NetScaler
11 1 (0.27%) SSH
11 1 (0.27%) VLAN
11 1 (0.27%) Wireshark
Database & Business Intelligence
1 22 (6.03%) SQL Server
2 13 (3.56%) Power BI
3 12 (3.29%) Data Lake
4 8 (2.19%) Tableau
5 7 (1.92%) DB2
5 7 (1.92%) Relational Database
5 7 (1.92%) SQL Server Integration Services
6 6 (1.64%) Data Vault
6 6 (1.64%) Data Warehouse
6 6 (1.64%) Metadata
6 6 (1.64%) Semantic Layer
7 2 (0.55%) SQL Server Reporting Services
8 1 (0.27%) Amazon RDS
8 1 (0.27%) DynamoDB
8 1 (0.27%) Electronic Patient Records
8 1 (0.27%) MySQL
8 1 (0.27%) Oracle Exadata
Development Applications
1 24 (6.58%) JIRA
2 7 (1.92%) Visual Studio
3 4 (1.10%) Git
4 1 (0.27%) Artifactory
4 1 (0.27%) Bitbucket
4 1 (0.27%) Jenkins
General
1 184 (50.41%) Social Skills
2 141 (38.63%) Finance
3 101 (27.67%) Analytical Skills
4 47 (12.88%) Marketing
5 40 (10.96%) Law
6 33 (9.04%) Public Sector
7 31 (8.49%) Legal
8 29 (7.95%) Telecoms
9 26 (7.12%) Electronics
9 26 (7.12%) Manufacturing
10 22 (6.03%) Pharmaceutical
11 20 (5.48%) Banking
12 17 (4.66%) Organisational Skills
12 17 (4.66%) Retail
13 16 (4.38%) Games
14 15 (4.11%) Inclusion and Diversity
14 15 (4.11%) Presentation Skills
15 8 (2.19%) Influencing Skills
16 7 (1.92%) Documentation Skills
17 6 (1.64%) Financial Institution
Job Titles
1 95 (26.03%) Analyst
2 58 (15.89%) Senior
3 57 (15.62%) IT Manager
4 55 (15.07%) IT Support
5 45 (12.33%) Lead
6 37 (10.14%) Architect
7 34 (9.32%) Applications Support
7 34 (9.32%) Service Manager
7 34 (9.32%) Support Analyst
8 33 (9.04%) Support Manager
9 28 (7.67%) Delivery Manager
9 28 (7.67%) Operations Manager
10 26 (7.12%) Applications Support Analyst
11 25 (6.85%) IT Support Manager
12 24 (6.58%) IT Operations Manager
13 21 (5.75%) Service Analyst
14 20 (5.48%) Support Engineer
15 17 (4.66%) Senior Analyst
16 16 (4.38%) Senior Architect
16 16 (4.38%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 15 (4.11%) .NET
2 8 (2.19%) .NET Framework
2 8 (2.19%) ASP.NET
2 8 (2.19%) SOAP
3 5 (1.37%) React
4 4 (1.10%) LangChain
4 4 (1.10%) Web Services
5 3 (0.82%) AngularJS
5 3 (0.82%) LDAP
5 3 (0.82%) REST
6 2 (0.55%) XML
7 1 (0.27%) Ajax
7 1 (0.27%) ASP.NET Web API
7 1 (0.27%) CSS
7 1 (0.27%) EDI
7 1 (0.27%) FIX Protocol
7 1 (0.27%) JSON
7 1 (0.27%) MvvmCross
7 1 (0.27%) SAML
7 1 (0.27%) YAML
Miscellaneous
1 38 (10.41%) CMDB
2 28 (7.67%) Management Information System
3 25 (6.85%) Cloud Native
4 16 (4.38%) Product Ownership
5 13 (3.56%) Analytical Mindset
5 13 (3.56%) Enterprise Software
6 10 (2.74%) Data Centre
6 10 (2.74%) iPhone
6 10 (2.74%) Onboarding
7 8 (2.19%) Distributed Architecture
7 8 (2.19%) Fat Client
7 8 (2.19%) Hedge funds
7 8 (2.19%) Thin Client
8 7 (1.92%) Video Conferencing
9 6 (1.64%) Foreign Exchange (FX)
9 6 (1.64%) Taxonomies
10 5 (1.37%) Driving Licence
10 5 (1.37%) Security Posture
10 5 (1.37%) Self-Motivation
10 5 (1.37%) Team-Oriented Environment
Operating Systems
1 59 (16.16%) Windows
2 29 (7.95%) Windows Server
3 13 (3.56%) Windows 10
4 8 (2.19%) Android
4 8 (2.19%) Apple iOS
5 5 (1.37%) Mac OS
6 3 (0.82%) Linux
7 2 (0.55%) Unix
7 2 (0.55%) Windows Server 2016
8 1 (0.27%) Red Hat Enterprise Linux
8 1 (0.27%) Solaris
8 1 (0.27%) Windows Server 2008
8 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 214 (58.63%) ITIL
2 173 (47.40%) ITSM
3 122 (33.42%) Problem-Solving
4 93 (25.48%) Service Delivery
5 86 (23.56%) Cybersecurity
6 59 (16.16%) Change Management
6 59 (16.16%) Roadmaps
7 57 (15.62%) Agile
8 56 (15.34%) Project Management
9 55 (15.07%) Incident Management
10 53 (14.52%) Customer Service
11 50 (13.70%) Problem Management
12 48 (13.15%) IT Strategy
13 47 (12.88%) DevOps
13 47 (12.88%) Project Delivery
14 41 (11.23%) Stakeholder Management
15 38 (10.41%) Business Intelligence
16 37 (10.14%) Continuous Improvement
16 37 (10.14%) Root Cause Analysis
17 34 (9.32%) Risk Management
Programming Languages
1 37 (10.14%) SQL
2 22 (6.03%) Python
3 12 (3.29%) C#
3 12 (3.29%) PowerShell
4 10 (2.74%) Java
5 7 (1.92%) JavaScript
5 7 (1.92%) PL/SQL
5 7 (1.92%) T-SQL
5 7 (1.92%) VB.NET
6 5 (1.37%) Bash
6 5 (1.37%) C
7 4 (1.10%) C++
8 1 (0.27%) Bicep
8 1 (0.27%) Bourne shell
8 1 (0.27%) C-shell
8 1 (0.27%) Groovy
8 1 (0.27%) Perl
8 1 (0.27%) Ruby
8 1 (0.27%) Scala
8 1 (0.27%) Shell Script
Qualifications
1 61 (16.71%) Degree
2 39 (10.68%) PMI Certification
2 39 (10.68%) PMP
3 34 (9.32%) CISSP
4 21 (5.75%) Security Cleared
5 19 (5.21%) Computer Science Degree
6 18 (4.93%) ITIL Certification
7 15 (4.11%) Azure Certification
8 12 (3.29%) Master's Degree
9 11 (3.01%) ITIL Foundation Certificate
10 9 (2.47%) SC Cleared
11 5 (1.37%) AWS Certification
11 5 (1.37%) DV Cleared
12 3 (0.82%) CCNP
12 3 (0.82%) Cisco Certification
12 3 (0.82%) Microsoft Certification
13 2 (0.55%) A+ Certification
13 2 (0.55%) AWS Certified Solutions Architect
13 2 (0.55%) DBS Check
13 2 (0.55%) TOGAF Certification
Quality Assurance & Compliance
1 48 (13.15%) QA
2 41 (11.23%) GDPR
3 25 (6.85%) Cyber Essentials
4 24 (6.58%) Cyber Essentials PLUS
5 22 (6.03%) GxP
6 21 (5.75%) SLA
7 17 (4.66%) ISO/IEC 27001
8 11 (3.01%) NIST
9 5 (1.37%) GRC
10 4 (1.10%) PMO
11 3 (0.82%) COBIT
11 3 (0.82%) Data Quality
11 3 (0.82%) Sarbanes-Oxley
12 2 (0.55%) ITGC
12 2 (0.55%) SOC 2
13 1 (0.27%) Accessibility
System Software
1 44 (12.05%) Active Directory
2 10 (2.74%) XenApp
3 5 (1.37%) VMware Infrastructure
4 3 (0.82%) Virtual Machines
5 1 (0.27%) Virtual Desktop
5 1 (0.27%) VMware ESXi
5 1 (0.27%) vSphere
5 1 (0.27%) XenDesktop
Systems Management
1 18 (4.93%) Microsoft Intune
2 12 (3.29%) SCCM
3 10 (2.74%) Terraform
4 9 (2.47%) Grafana
4 9 (2.47%) Single Sign-On
5 8 (2.19%) Prometheus
6 6 (1.64%) Ansible
7 3 (0.82%) Jamf Pro
8 2 (0.55%) Kubernetes
8 2 (0.55%) Progress Chef
9 1 (0.27%) FortiGate
9 1 (0.27%) HP UCMDB
9 1 (0.27%) Oracle ZFS
9 1 (0.27%) Plesk
9 1 (0.27%) Puppet
9 1 (0.27%) VxRail
Vendors
1 121 (33.15%) Microsoft
2 90 (24.66%) ServiceNow
3 40 (10.96%) SAP
4 17 (4.66%) Citrix
4 17 (4.66%) SolarWinds
5 14 (3.84%) Salesforce
6 13 (3.56%) Dell
6 13 (3.56%) Oracle
7 12 (3.29%) Cisco
8 11 (3.01%) Adobe
8 11 (3.01%) MuleSoft
9 10 (2.74%) HP
10 7 (1.92%) Guidewire
10 7 (1.92%) Remedy
11 6 (1.64%) VMware
12 5 (1.37%) Apple
12 5 (1.37%) Google
12 5 (1.37%) Meraki
13 4 (1.10%) BMC
13 4 (1.10%) OpenAI