Service Management Jobs in London

Service Management
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 131 144 131
Rank change year-on-year +13 -13 +139
Permanent jobs citing Service Management 325 523 877
As % of all permanent jobs advertised in London 2.54% 2.18% 2.72%
As % of the Processes & Methodologies category 2.64% 2.41% 2.86%
Number of salaries quoted 225 390 597
10th Percentile £38,200 £36,250 £34,050
25th Percentile £51,250 £47,906 £42,750
Median annual salary (50th Percentile) £65,000 £65,000 £65,000
Median % change year-on-year - - +13.04%
75th Percentile £77,750 £88,750 £82,500
90th Percentile £110,000 £98,875 £92,500
England median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,300 21,691 30,657
As % of all permanent jobs advertised in London 96.24% 90.27% 95.26%
Number of salaries quoted 6,989 15,892 22,392
10th Percentile £41,750 £37,500 £42,750
25th Percentile £55,500 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £75,000
Median % change year-on-year +7.14% -6.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £123,750 £115,000 £116,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 31 May 2025.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +2 81 £65,000 - 19
East London -14 6 £65,000 +73.33% 2
West London +7 5 £95,000 +113.48% 5
South London -17 3 £59,756 +38.97% 2
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (7.08%) SharePoint
2 10 (3.08%) Confluence
3 9 (2.77%) Microsoft Exchange
4 2 (0.62%) BizTalk Server
5 1 (0.31%) Apache Airflow
5 1 (0.31%) Exchange Server 2010
5 1 (0.31%) IIS
Applications
1 18 (5.54%) Microsoft Office
2 11 (3.38%) Maya
3 5 (1.54%) Chatbot
4 2 (0.62%) Microsoft Excel
5 1 (0.31%) Camtasia
5 1 (0.31%) Final Cut Pro
5 1 (0.31%) Microsoft PowerPoint
Business Applications
1 20 (6.15%) Dynamics CRM
2 9 (2.77%) Remedy ITSM
3 3 (0.92%) SAP CX
4 2 (0.62%) Carpe Diem
4 2 (0.62%) Elite 3E
4 2 (0.62%) NEC Housing
4 2 (0.62%) Salesforce CRM
5 1 (0.31%) Shopify
Cloud Services
1 64 (19.69%) Azure
2 51 (15.69%) Microsoft 365
3 25 (7.69%) SaaS
4 24 (7.38%) Power Platform
5 22 (6.77%) AWS
6 18 (5.54%) Dynamics 365
7 15 (4.62%) Entra ID
8 14 (4.31%) Azure Monitor
9 12 (3.69%) Azure Data Factory
10 11 (3.38%) Boomi
10 11 (3.38%) Mimecast
10 11 (3.38%) OneDrive
10 11 (3.38%) Salesforce Commerce Cloud
11 7 (2.15%) Azure Logic Apps
11 7 (2.15%) Power Automate
12 6 (1.85%) IaaS
12 6 (1.85%) PaaS
12 6 (1.85%) PowerApps
12 6 (1.85%) Snowflake
13 5 (1.54%) Azure Synapse Analytics
Communications & Networking
1 15 (4.62%) VPN
2 10 (3.08%) Firewall
3 9 (2.77%) DNS
3 9 (2.77%) LAN
4 6 (1.85%) TCP/IP
4 6 (1.85%) WAN
4 6 (1.85%) Wireless
5 4 (1.23%) Unified Communications
6 3 (0.92%) DHCP
6 3 (0.92%) SAN
6 3 (0.92%) SD-WAN
6 3 (0.92%) VoIP
7 2 (0.62%) Intranet
7 2 (0.62%) WebEx
8 1 (0.31%) ADSL
8 1 (0.31%) Internet
8 1 (0.31%) NetScaler
8 1 (0.31%) Network Security
8 1 (0.31%) SSL
8 1 (0.31%) Wi-Fi
Database & Business Intelligence
1 25 (7.69%) SQL Server
2 12 (3.69%) Data Lake
3 11 (3.38%) Power BI
4 8 (2.46%) Tableau
5 7 (2.15%) DB2
5 7 (2.15%) Relational Database
5 7 (2.15%) SQL Server Integration Services
5 7 (2.15%) SQL Server Reporting Services
6 6 (1.85%) Data Vault
6 6 (1.85%) Data Warehouse
6 6 (1.85%) Metadata
6 6 (1.85%) Semantic Layer
7 1 (0.31%) Amazon RDS
7 1 (0.31%) DynamoDB
7 1 (0.31%) Electronic Patient Records
7 1 (0.31%) MySQL
Development Applications
1 25 (7.69%) JIRA
2 7 (2.15%) Visual Studio
3 3 (0.92%) Git
4 1 (0.31%) Artifactory
4 1 (0.31%) Bitbucket
4 1 (0.31%) Jenkins
General
1 155 (47.69%) Social Skills
2 116 (35.69%) Finance
3 81 (24.92%) Analytical Skills
4 45 (13.85%) Marketing
5 38 (11.69%) Law
6 29 (8.92%) Legal
7 23 (7.08%) Public Sector
8 20 (6.15%) Telecoms
9 17 (5.23%) Electronics
9 17 (5.23%) Inclusion and Diversity
9 17 (5.23%) Manufacturing
9 17 (5.23%) Pharmaceutical
10 16 (4.92%) Banking
10 16 (4.92%) Presentation Skills
11 15 (4.62%) Games
12 14 (4.31%) Organisational Skills
13 13 (4.00%) Retail
14 8 (2.46%) Influencing Skills
15 7 (2.15%) Financial Institution
16 5 (1.54%) Documentation Skills
Job Titles
1 89 (27.38%) Analyst
2 53 (16.31%) Senior
3 43 (13.23%) IT Support
4 42 (12.92%) IT Manager
5 41 (12.62%) Lead
6 34 (10.46%) Architect
7 31 (9.54%) Applications Support
8 29 (8.92%) Service Manager
8 29 (8.92%) Support Analyst
9 25 (7.69%) Service Analyst
9 25 (7.69%) Support Manager
10 21 (6.46%) Applications Support Analyst
11 18 (5.54%) Delivery Manager
11 18 (5.54%) Operations Manager
11 18 (5.54%) Support Engineer
12 16 (4.92%) IT Analyst
12 16 (4.92%) IT Support Manager
12 16 (4.92%) Senior Architect
13 15 (4.62%) IT Operations Manager
14 14 (4.31%) Senior Analyst
Libraries, Frameworks & Software Standards
1 17 (5.23%) .NET
2 13 (4.00%) ASP.NET
3 8 (2.46%) .NET Framework
3 8 (2.46%) SOAP
4 4 (1.23%) LangChain
4 4 (1.23%) Web Services
5 3 (0.92%) AngularJS
5 3 (0.92%) REST
6 2 (0.62%) Elastic Stack
6 2 (0.62%) HTML
6 2 (0.62%) LDAP
6 2 (0.62%) React
6 2 (0.62%) XML
6 2 (0.62%) YAML
7 1 (0.31%) Ajax
7 1 (0.31%) Blazor
7 1 (0.31%) CSS
7 1 (0.31%) FIX Protocol
7 1 (0.31%) MvvmCross
7 1 (0.31%) PySpark
Miscellaneous
1 32 (9.85%) CMDB
2 26 (8.00%) Management Information System
3 23 (7.08%) Cloud Native
4 16 (4.92%) Product Ownership
5 13 (4.00%) Analytical Mindset
5 13 (4.00%) Enterprise Software
6 10 (3.08%) iPhone
7 9 (2.77%) Data Centre
8 8 (2.46%) Fat Client
8 8 (2.46%) Thin Client
9 7 (2.15%) Hedge funds
10 6 (1.85%) Foreign Exchange (FX)
10 6 (1.85%) Taxonomies
10 6 (1.85%) Video Conferencing
11 5 (1.54%) Distributed Architecture
11 5 (1.54%) Onboarding
11 5 (1.54%) Team-Oriented Environment
12 4 (1.23%) Algorithms
12 4 (1.23%) Driving Licence
12 4 (1.23%) Mobile Games
Operating Systems
1 51 (15.69%) Windows
2 26 (8.00%) Windows Server
3 10 (3.08%) Windows 10
4 8 (2.46%) Android
4 8 (2.46%) Apple iOS
5 5 (1.54%) Mac OS
6 4 (1.23%) Linux
7 3 (0.92%) Red Hat Enterprise Linux
7 3 (0.92%) Unix
8 2 (0.62%) Windows Server 2016
9 1 (0.31%) Windows Server 2008
9 1 (0.31%) Windows Server 2019
Processes & Methodologies
1 178 (54.77%) ITIL
2 152 (46.77%) ITSM
3 108 (33.23%) Problem-Solving
4 72 (22.15%) Service Delivery
5 66 (20.31%) Cybersecurity
6 59 (18.15%) Change Management
7 57 (17.54%) Agile
8 55 (16.92%) Roadmaps
9 50 (15.38%) Incident Management
10 45 (13.85%) Customer Service
10 45 (13.85%) Problem Management
11 40 (12.31%) IT Strategy
12 39 (12.00%) Project Management
13 38 (11.69%) Stakeholder Management
14 35 (10.77%) DevOps
15 33 (10.15%) Continuous Improvement
15 33 (10.15%) Project Delivery
16 32 (9.85%) Risk Management
17 28 (8.62%) Stakeholder Engagement
18 27 (8.31%) Business Intelligence
Programming Languages
1 38 (11.69%) SQL
2 14 (4.31%) C#
2 14 (4.31%) Python
3 10 (3.08%) JavaScript
4 9 (2.77%) PowerShell
5 7 (2.15%) Java
5 7 (2.15%) PL/SQL
5 7 (2.15%) T-SQL
5 7 (2.15%) VB.NET
6 5 (1.54%) C
7 4 (1.23%) C++
8 2 (0.62%) Ruby
9 1 (0.31%) Bash
9 1 (0.31%) Bicep
9 1 (0.31%) Scala
Qualifications
1 50 (15.38%) Degree
2 31 (9.54%) PMI Certification
2 31 (9.54%) PMP
3 24 (7.38%) CISSP
4 17 (5.23%) Security Cleared
5 15 (4.62%) ITIL Certification
6 11 (3.38%) Computer Science Degree
7 10 (3.08%) ITIL Foundation Certificate
8 9 (2.77%) Azure Certification
9 8 (2.46%) Microsoft Certification
9 8 (2.46%) SC Cleared
10 6 (1.85%) Master's Degree
11 5 (1.54%) DV Cleared
12 2 (0.62%) A+ Certification
12 2 (0.62%) AWS Certification
12 2 (0.62%) CRISC
13 1 (0.31%) CCNP
13 1 (0.31%) Cisco Certification
13 1 (0.31%) MCP
13 1 (0.31%) Network+ Certification
Quality Assurance & Compliance
1 37 (11.38%) QA
2 21 (6.46%) GDPR
2 21 (6.46%) SLA
3 18 (5.54%) Cyber Essentials
4 17 (5.23%) GxP
5 15 (4.62%) Cyber Essentials PLUS
6 9 (2.77%) ISO/IEC 27001
7 3 (0.92%) COBIT
7 3 (0.92%) PMO
7 3 (0.92%) Sarbanes-Oxley
8 2 (0.62%) GRC
8 2 (0.62%) ITGC
8 2 (0.62%) NIST
9 1 (0.31%) Data Quality
System Software
1 36 (11.08%) Active Directory
2 10 (3.08%) XenApp
3 5 (1.54%) VMware Infrastructure
4 2 (0.62%) Virtual Machines
5 1 (0.31%) Virtual Desktop
5 1 (0.31%) VMware ESXi
5 1 (0.31%) vSphere
5 1 (0.31%) XenDesktop
Systems Management
1 16 (4.92%) Microsoft Intune
2 7 (2.15%) Grafana
2 7 (2.15%) SCCM
3 6 (1.85%) Terraform
4 5 (1.54%) Ansible
4 5 (1.54%) Progress Chef
4 5 (1.54%) Prometheus
4 5 (1.54%) Single Sign-On
5 3 (0.92%) Jamf Pro
5 3 (0.92%) Puppet
6 1 (0.31%) FortiGate
6 1 (0.31%) HP UCMDB
6 1 (0.31%) Plesk
Vendors
1 106 (32.62%) Microsoft
2 86 (26.46%) ServiceNow
3 31 (9.54%) SAP
4 17 (5.23%) Citrix
5 14 (4.31%) Salesforce
6 13 (4.00%) Dell
6 13 (4.00%) Oracle
7 12 (3.69%) SolarWinds
8 11 (3.38%) Adobe
8 11 (3.38%) Cisco
8 11 (3.38%) MuleSoft
9 9 (2.77%) Remedy
10 8 (2.46%) HP
11 6 (1.85%) Apple
11 6 (1.85%) VMware
12 5 (1.54%) Atlassian
12 5 (1.54%) Google
12 5 (1.54%) Guidewire
13 4 (1.23%) Meraki
13 4 (1.23%) Polycom