The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / London
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 157 129 132
Rank change year-on-year -28 +3  
Permanent jobs citing Service Management 727 1040 1030
As % of all permanent IT jobs advertised in London 2.15% 2.45% 2.40%
As % of the Processes & Methodologies category 2.38% 2.73% 2.74%
Number of salaries quoted 539 773 808
Median salary £55,000 £55,000 £52,750
Median salary % change year-on-year - +4.26%  
90% offered a salary of more than £30,000 £32,500 £32,500
10% offered a salary of more than £80,000 £80,800 £79,300
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process and methodology skills.

Process & Methodology Skills
London
Permanent job vacancies with a requirement for process and methodology skills 30581 38152 37559
As % of all permanent IT job vacancies advertised in London 90.25% 89.74% 87.62%
Number of salaries quoted 25667 32601 31342
Median salary £60,000 £57,500 £57,500
Median salary % change year-on-year +4.34% -  
90% offered a salary of more than £40,000 £38,695 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

The salary distribution of IT jobs citing Service Management in London over the 3 months to 30 March 2017.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +32 119 £55,000 +4.76% 18
Bromley +8 17 £46,250 +14.31%
Croydon +4 14 £27,500 -1.78%
Kingston Upon Thames +20 9 £38,870 +1.09%
Hammersmith -8 8 £35,250 -32.85%
West End of London +15 6 £67,500 -10.00% 2
Canary Wharf -19 5 £60,000 -15.78%
Wimbledon +10 3 - -
Beckenham -2 2 £42,500 -7.60%
Hounslow - 2 £52,500 - 1
South Kensington - 2 £39,245 -
Uxbridge +5 1 £55,000 +48.64%
Paddington -1 1 £45,000 -
Moorgate - 1 £50,000 -
Feltham - 1 £57,500 - 1
New Malden - 1 £25,000 - 1
Wembley - 1 £30,000 -
Hendon - 1 £28,881 -
Hillingdon - 1 £45,000 -
Service Management
England

For the 6 months to 30 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 923 (60.25%) ITIL
2 451 (29.44%) ITSM
3 394 (25.72%) Finance
4 357 (23.30%) Windows
5 286 (18.67%) Microsoft
6 259 (16.91%) Project Management
7 257 (16.78%) Service Delivery
8 232 (15.14%) SLA
9 207 (13.51%) Agile Software Development
9 207 (13.51%) ServiceNow
10 199 (12.99%) Incident Management
11 194 (12.66%) Change Management
12 193 (12.60%) MS Excel
13 191 (12.47%) Continuous Improvement
14 180 (11.75%) Active Directory
15 179 (11.68%) Stakeholder Management
16 166 (10.84%) MS Office
17 164 (10.70%) Problem Management
18 151 (9.86%) PRINCE2
19 144 (9.40%) Degree
20 140 (9.14%) ITIL V3
21 139 (9.07%) Linux
22 136 (8.88%) Analytical Skills
23 134 (8.75%) Service Design
24 132 (8.62%) SQL
24 132 (8.62%) Citrix
25 125 (8.16%) Windows Server
26 122 (7.96%) Legal
27 121 (7.90%) Data Centre
28 110 (7.18%) SQL Server

Service Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (4.70%) MS Exchange
2 54 (3.52%) SharePoint
3 49 (3.20%) IIS
4 37 (2.42%) Apache
5 36 (2.35%) Tomcat
6 35 (2.28%) CMS
7 31 (2.02%) Exchange Server 2010
8 29 (1.89%) Skype for Business
9 17 (1.11%) Confluence
10 11 (0.72%) Exchange Server 2007
10 11 (0.72%) JBoss
11 9 (0.59%) Exchange Server 2003
12 7 (0.46%) SharePoint 2013
13 4 (0.26%) Exchange Server 2000
13 4 (0.26%) Exchange Server 2013
13 4 (0.26%) Oracle SOA Suite
14 3 (0.20%) Elasticsearch
14 3 (0.20%) MS Project Server
14 3 (0.20%) nginx
14 3 (0.20%) SharePoint 2010
Applications
1 193 (12.60%) MS Excel
2 166 (10.84%) MS Office
3 41 (2.68%) MS PowerPoint
4 30 (1.96%) MS Project
5 26 (1.70%) MS Visio
6 9 (0.59%) Spreadsheet
7 4 (0.26%) Adobe Creative Suite
7 4 (0.26%) Final Cut Pro
Business Applications
1 30 (1.96%) Remedy ITSM
2 25 (1.63%) Dynamics CRM
3 6 (0.39%) Dynamics NAV
4 5 (0.33%) Remedy AR System
5 4 (0.26%) assyst
5 4 (0.26%) SAP CO
5 4 (0.26%) SAP FI
5 4 (0.26%) SAP FI/CO
6 3 (0.20%) Northgate Housing
6 3 (0.20%) SAP SRM
6 3 (0.20%) Veritas eDiscovery
7 2 (0.13%) Dynamics AX
7 2 (0.13%) HFM
7 2 (0.13%) Oracle CRM
7 2 (0.13%) Relativity
7 2 (0.13%) SAP HR
7 2 (0.13%) SAP Oil and Gas
7 2 (0.13%) Scribe Insight
8 1 (0.065%) SAP MM
8 1 (0.065%) SAP SD
Cloud Services
1 67 (4.37%) Office 365
2 51 (3.33%) Microsoft Azure
3 44 (2.87%) Amazon AWS
4 27 (1.76%) SaaS
5 25 (1.63%) Cloud Computing
6 21 (1.37%) Slack
7 17 (1.11%) Mimecast
8 15 (0.98%) IaaS
9 10 (0.65%) Virtual Private Cloud
10 5 (0.33%) Force.com
10 5 (0.33%) G Suite
10 5 (0.33%) OpenShift
10 5 (0.33%) PaaS
10 5 (0.33%) Yammer
11 4 (0.26%) Amazon EC2
11 4 (0.26%) Amazon S3
12 2 (0.13%) Amazon SQS
12 2 (0.13%) AWS CloudFormation
12 2 (0.13%) CloudFront
12 2 (0.13%) Route 53
Communications & Networking
1 104 (6.79%) DNS
2 85 (5.55%) VPN
3 76 (4.96%) LAN
4 75 (4.90%) TCP/IP
5 74 (4.83%) WAN
6 72 (4.70%) Firewall
7 60 (3.92%) Internet
8 50 (3.26%) Wireless
9 38 (2.48%) Intranet
10 36 (2.35%) DHCP
11 35 (2.28%) Network Security
12 33 (2.15%) HTTP
13 30 (1.96%) BGP
13 30 (1.96%) OSPF
14 27 (1.76%) LDAP
14 27 (1.76%) VoIP
15 26 (1.70%) RIP
16 25 (1.63%) HSRP
16 25 (1.63%) VRRP
17 23 (1.50%) Structured Cabling
Database & Business Intelligence
1 110 (7.18%) SQL Server
2 32 (2.09%) Relational Database
3 30 (1.96%) SQL Server Reporting Services
4 22 (1.44%) BusinessObjects
5 21 (1.37%) SQL Server Integration Services
6 18 (1.17%) SQL Server 2005
7 17 (1.11%) SAP BW
8 15 (0.98%) SQL Server 2008
9 13 (0.85%) BusinessObjects Business Intelligence
10 12 (0.78%) MySQL
11 10 (0.65%) Data Warehouse
12 9 (0.59%) Oracle Database
12 9 (0.59%) SQL Server 2012
13 8 (0.52%) SQL Server 2014
14 7 (0.46%) SQL Server Analysis Services
15 6 (0.39%) Amazon Redshift
15 6 (0.39%) Power BI
16 5 (0.33%) Big Data
16 5 (0.33%) Microsoft Analysis Services
16 5 (0.33%) MongoDB
Development Applications
1 29 (1.89%) JIRA
2 22 (1.44%) HP UFT
3 21 (1.37%) LoadRunner
4 14 (0.91%) Hudson
5 13 (0.85%) Jenkins
6 7 (0.46%) Team Foundation Server
7 5 (0.33%) Git (software)
7 5 (0.33%) Subversion
8 4 (0.26%) SQL Server Management Studio (SSMS)
8 4 (0.26%) TeamCity
9 3 (0.20%) Ant
9 3 (0.20%) FishEye
9 3 (0.20%) Protractor
9 3 (0.20%) Vagrant
10 2 (0.13%) Apache Archiva
10 2 (0.13%) Artifactory
10 2 (0.13%) Octopus Deploy
11 1 (0.065%) Bitbucket
11 1 (0.065%) JUnit
11 1 (0.065%) Visual Studio
General
1 394 (25.72%) Finance
2 122 (7.96%) Legal
3 103 (6.72%) Banking
4 99 (6.46%) Law
5 89 (5.81%) Telecoms
6 38 (2.48%) Retail
7 35 (2.28%) Marketing
8 25 (1.63%) Financial Institution
9 24 (1.57%) Advertising
10 21 (1.37%) Publishing
11 16 (1.04%) Back Office
11 16 (1.04%) Investment Banking
12 12 (0.78%) Billing
13 10 (0.65%) Front Office
14 8 (0.52%) French Language
15 7 (0.46%) Manufacturing
16 6 (0.39%) Games
17 4 (0.26%) International Banking
17 4 (0.26%) Local Government
18 3 (0.20%) Arabic Language
Job Titles
1 323 (21.08%) Analyst
2 208 (13.58%) Service Manager
3 130 (8.49%) Service Analyst
4 117 (7.64%) Consultant
5 114 (7.44%) IT Manager
6 99 (6.46%) Architect
7 83 (5.42%) Developer
8 80 (5.22%) Support Analyst
9 79 (5.16%) Service Desk Analyst
10 75 (4.90%) IT Services Manager
11 66 (4.31%) Administrator
12 57 (3.72%) ITIL Manager
13 53 (3.46%) IT Analyst
13 53 (3.46%) Project Manager
14 46 (3.00%) ServiceNow Developer
15 44 (2.87%) Management Consultant
15 44 (2.87%) Support Engineer
16 43 (2.81%) Service Management Consultant
17 42 (2.74%) Network Engineer
18 40 (2.61%) Delivery Manager
Libraries, Frameworks & Software Standards
1 90 (5.87%) HTML
1 90 (5.87%) XML
2 87 (5.68%) CSS
3 85 (5.55%) Web Services
4 52 (3.39%) Ajax
5 40 (2.61%) SOAP
6 35 (2.28%) .NET
7 27 (1.76%) Middleware
7 27 (1.76%) REST
8 13 (0.85%) XHTML
9 12 (0.78%) Software Packaging
10 8 (0.52%) AngularJS
11 7 (0.46%) FIX Protocol
12 6 (0.39%) Angular 2
13 5 (0.33%) JMS
13 5 (0.33%) Visualforce
14 4 (0.26%) ASP.NET
14 4 (0.26%) J2EE
14 4 (0.26%) jQuery
14 4 (0.26%) JSON
Miscellaneous
1 136 (8.88%) Analytical Skills
2 121 (7.90%) Data Centre
3 98 (6.40%) Management Information System
4 50 (3.26%) CMDB
5 42 (2.74%) Computer Science
6 39 (2.55%) BYOD
7 35 (2.28%) User Experience
8 34 (2.22%) PMI
9 30 (1.96%) Replication
10 24 (1.57%) Virtual Team
11 19 (1.24%) Smartphone
12 15 (0.98%) Fintech
13 14 (0.91%) Clustering
13 14 (0.91%) Derivative
13 14 (0.91%) Fixed Income
13 14 (0.91%) Hybrid Cloud
14 13 (0.85%) Data Structures
14 13 (0.85%) Video Conferencing
15 12 (0.78%) Fat Client
15 12 (0.78%) Thin Client
Operating Systems
1 357 (23.30%) Windows
2 139 (9.07%) Linux
3 125 (8.16%) Windows Server
4 105 (6.85%) Windows 7
5 81 (5.29%) Windows Server 2012
6 80 (5.22%) Unix
7 76 (4.96%) Windows Server 2008
8 47 (3.07%) Windows 10
9 43 (2.81%) Windows Server 2003
10 22 (1.44%) Mac OS X
11 21 (1.37%) Windows 8
12 16 (1.04%) Red Hat Enterprise Linux
13 14 (0.91%) Android
14 13 (0.85%) Mac OS
15 8 (0.52%) Windows Phone
16 7 (0.46%) Windows 2000 Server
17 6 (0.39%) Apple iOS
18 5 (0.33%) Solaris
18 5 (0.33%) Windows Mobile
19 4 (0.26%) Ubuntu
Processes & Methodologies
1 923 (60.25%) ITIL
2 451 (29.44%) ITSM
3 259 (16.91%) Project Management
4 257 (16.78%) Service Delivery
5 207 (13.51%) Agile Software Development
6 199 (12.99%) Incident Management
7 194 (12.66%) Change Management
8 191 (12.47%) Continuous Improvement
9 179 (11.68%) Stakeholder Management
10 164 (10.70%) Problem Management
11 151 (9.86%) PRINCE2
12 140 (9.14%) ITIL V3
13 134 (8.75%) Service Design
14 102 (6.66%) DevOps
15 94 (6.14%) Scrum
16 91 (5.94%) Disaster Recovery
17 86 (5.61%) Migration
18 85 (5.55%) IT Strategy
19 81 (5.29%) Workflow
20 75 (4.90%) Asset Management
Programming Languages
1 132 (8.62%) SQL
2 106 (6.92%) JavaScript
3 59 (3.85%) PowerShell
4 40 (2.61%) C#
5 37 (2.42%) Java
6 26 (1.70%) Python
7 24 (1.57%) Shell Script
8 23 (1.50%) C
9 17 (1.11%) VBScript
10 16 (1.04%) T-SQL
11 15 (0.98%) PHP
12 12 (0.78%) Perl
13 9 (0.59%) PL/SQL
14 7 (0.46%) Bash Shell
15 6 (0.39%) XPath
16 5 (0.33%) VBA
17 4 (0.26%) C++
18 3 (0.20%) Apex Code
18 3 (0.20%) Ruby
18 3 (0.20%) Scala
Qualifications
1 144 (9.40%) Degree
2 98 (6.40%) ITIL Certification
3 58 (3.79%) Cisco Certification
4 57 (3.72%) Microsoft Certification
5 41 (2.68%) PRINCE2 Certification
6 40 (2.61%) PMI Certification
7 39 (2.55%) MCSE
7 39 (2.55%) PMP
8 35 (2.28%) ISEB
9 31 (2.02%) ITIL Foundation Certificate
10 30 (1.96%) CISSP
11 29 (1.89%) CCNA
11 29 (1.89%) MCP
12 28 (1.83%) Security Cleared
13 25 (1.63%) CCNP
14 24 (1.57%) SC Cleared
15 23 (1.50%) ISTQB
16 22 (1.44%) CISM
17 14 (0.91%) MCSA
18 12 (0.78%) CISA
Quality Assurance & Compliance
1 232 (15.14%) SLA
2 62 (4.05%) QA
3 36 (2.35%) ISO/IEC 27001
4 32 (2.09%) Sarbanes-Oxley
5 31 (2.02%) PCI DSS
6 25 (1.63%) ISO 9001
7 20 (1.31%) COBIT
8 12 (0.78%) Data Quality
9 10 (0.65%) PMO
10 7 (0.46%) PMBOK
11 6 (0.39%) ISO27002
12 4 (0.26%) Cyber Essentials
12 4 (0.26%) ISO22301
12 4 (0.26%) Solvency II
13 3 (0.20%) ISO/IEC 12207
14 2 (0.13%) GDPR
14 2 (0.13%) ISO/IEC 20000
15 1 (0.065%) Cyber Essentials PLUS
15 1 (0.065%) ISO19770
15 1 (0.065%) RMADS
System Software
1 180 (11.75%) Active Directory
2 60 (3.92%) VMware Infrastructure
3 27 (1.76%) VMware ESX
4 24 (1.57%) XenApp
5 22 (1.44%) Hyper-V
6 19 (1.24%) XenDesktop
7 13 (0.85%) vSphere
8 11 (0.72%) Microsoft App-V
9 5 (0.33%) Docker
9 5 (0.33%) Xen
10 4 (0.26%) XenServer
11 3 (0.20%) DFS Replication
11 3 (0.20%) vCloud
11 3 (0.20%) Virtual Machines
11 3 (0.20%) VMware Server
12 2 (0.13%) Veritas Volume Manager
13 1 (0.065%) KVM
13 1 (0.065%) RHEV
13 1 (0.065%) Sendmail
13 1 (0.065%) VMware ESXi
Systems Management
1 40 (2.61%) SCCM
2 16 (1.04%) Microsoft Clustering
3 11 (0.72%) Puppet
4 10 (0.65%) SCOM
5 8 (0.52%) McAfee ePO
6 7 (0.46%) Ansible
7 6 (0.39%) WSUS
7 6 (0.39%) ZENworks
8 5 (0.33%) Control-M
8 5 (0.33%) Failover Clustering
8 5 (0.33%) Nagios
8 5 (0.33%) Opscode Chef
8 5 (0.33%) Tivoli
9 4 (0.26%) ZABBIX
10 3 (0.20%) Cobbler
10 3 (0.20%) CSIRT
10 3 (0.20%) NetBackup
10 3 (0.20%) PowerCLI
11 2 (0.13%) CA Spectrum
11 2 (0.13%) Graphite
Vendors
1 286 (18.67%) Microsoft
2 207 (13.51%) ServiceNow
3 132 (8.62%) Citrix
4 100 (6.53%) Cisco
5 93 (6.07%) VMware
6 72 (4.70%) SAP
7 51 (3.33%) Remedy
8 48 (3.13%) Oracle
9 46 (3.00%) Apple
10 39 (2.55%) HP
10 39 (2.55%) Juniper
11 30 (1.96%) Palo Alto
12 25 (1.63%) Sun
13 23 (1.50%) CheckPoint
13 23 (1.50%) Mitel
14 19 (1.24%) BMC
15 18 (1.17%) PagerDuty
15 18 (1.17%) Red Hat
15 18 (1.17%) Salesforce.com
16 17 (1.11%) IBM
London
Net Talent
Posted: 1 hour ago
London
HAYS INFORMATION TECHNOLOGY
Posted: 7 hours ago
London
Ampersand Consulting
Salary: £60000 per annum + Fantastic Benefits
Posted: 5 hours ago
London
Ampersand Consulting
Salary: £90000 per annum + Car, Bonus and Benefits
Posted: 7 hours ago
London
HAYS INFORMATION TECHNOLOGY
Posted: 7 hours ago
London
Avance Consulting
Salary: Up to £65,000 per annum
Posted: 37 minutes ago
City, London
ANSON MCCADE
Salary: £30,000 - £60,000
Posted: 7 hours ago
London
Net Talent
Posted: 1 hour ago
City, London
Proactive Appointments
Salary: £35000 - £41000 per annum + Excellent Benefits
Posted: 7 hours ago
London
Executive Resource Group
Salary: £450 - £500 per day
Posted: 1 hour ago
London
ComputAppoint
Salary: £40000 - £48000 per annum
Posted: Yesterday
London
Capgemini
Salary: Market related
Posted: Yesterday
North West London
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + KPI related bonus + Exc
Posted: 2 days ago
London
Austin Fraser
Salary: £50000 - £60000 per annum + Package
Posted: 2 days ago
London
Lorien Resourcing
Salary: £45000 - £50000 per annum
Posted: 3 days ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 2 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£75,000 plus 10% bonus and benefits package
Posted: Yesterday
City, London
Ashdown IT
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: 2 days ago
City, London
Leidos
Posted: 3 days ago
London
Send
Salary: From £60,000 to £65,000 per annum + bonus + package
Posted: 2 days ago
New Malden, Surrey
Senitor Associates
Salary: £30000 - £38000 per annum + benefits
Posted: 3 days ago
City, London
onezeero.
Salary: £55000 - £60000 per annum
Posted: 7 hours ago
Hounslow, Middlesex
Brightred Resourcing Limited
Salary: From £33,750 to £45,000 per annum Additional On Call Allowance Plus Be
Posted: 2 days ago
London
Stanford Associates
Salary: From £45,000 to £55,000 per annum + excellent bonus and extensive bene
Posted: 2 days ago
City, London
Clearwater People Solutions
Salary: £30000 - £34000 Per Annum
Posted: Yesterday
City, London
ARC IT Recruitment Ltd
Salary: Plus Bonus and Benefits
Posted: Yesterday
City, London
Leidos
Posted: 3 days ago
Twickenham, Middlesex
Cyber Team
Salary: From £40,000 to £50,000 per annum Excellent Benefits Package
Posted: 2 days ago
City, London
Thebes IT
Posted: 3 days ago
London
Proactive Appointments
Salary: Market Rate + Great benefits
Posted: 3 days ago