The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / London
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 146 157 147
Rank change year-on-year +11 -10  
Permanent jobs citing Service Management 857 825 982
As % of all permanent IT jobs advertised in London 2.33% 2.09% 2.19%
As % of the Processes & Methodologies category 2.55% 2.31% 2.46%
Number of salaries quoted 675 649 801
Median salary £50,000 £55,000 £55,000
Median salary % change year-on-year -9.09% -  
90% offered a salary of more than £30,450 £31,200 £32,000
10% offered a salary of more than £79,550 £80,000 £77,500
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process and methodology skills.

Process & Methodology Skills
London
Permanent job vacancies with a requirement for process and methodology skills 33547 35737 39897
As % of all permanent IT job vacancies advertised in London 91.07% 90.55% 88.99%
Number of salaries quoted 26755 30975 33510
Median salary £60,500 £60,000 £57,500
Median salary % change year-on-year +0.83% +4.34%  
90% offered a salary of more than £40,000 £40,000 £37,500
10% offered a salary of more than £85,000 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

The salary distribution of IT jobs citing Service Management in London over the 3 months to 26 June 2017.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +34 143 £47,500 -13.63% 18
Bromley +1 14 £61,500 -13.68%
Croydon +7 8 £50,000 +108.33% 1
Uxbridge +6 7 £26,500 -49.52%
Canary Wharf -7 6 £47,000 +2.17%
Hammersmith -18 4 £14,000 - 1
Romford - 4 £50,000 -
Heathrow +1 3 £57,500 +173.80%
Hounslow - 3 £57,500 -
Wembley - 3 £35,000 -
Westminster - 3 £49,500 -
Wimbledon +14 2 - -
Teddington +5 1 £50,000 -
Paddington -1 1 £45,000 -
West End of London -5 1 - - 1
Twickenham - 1 £47,500 -
Hendon - 1 £28,881 -
Ealing - 1 £57,500 -
Hillingdon - 1 £45,000 -
Enfield - 1 £40,000 -
Feltham - 1 - -
Harrow - 1 £35,000 -
New Malden - 1 £22,500 -
Service Management
England

For the 6 months to 26 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 1013 (64.07%) ITIL
2 488 (30.87%) Finance
3 423 (26.76%) ITSM
4 384 (24.29%) Windows
5 295 (18.66%) Microsoft
6 283 (17.90%) Service Delivery
7 245 (15.50%) Project Management
8 230 (14.55%) Agile Software Development
9 217 (13.73%) SLA
10 213 (13.47%) Continuous Improvement
11 209 (13.22%) ServiceNow
12 207 (13.09%) Active Directory
13 200 (12.65%) Change Management
14 192 (12.14%) Microsoft Office
15 185 (11.70%) Stakeholder Management
16 184 (11.64%) Banking
16 184 (11.64%) Problem Management
17 169 (10.69%) ITIL V3
18 157 (9.93%) Incident Management
19 153 (9.68%) Windows 7
20 143 (9.04%) SQL
20 143 (9.04%) PRINCE2
20 143 (9.04%) Service Design
21 138 (8.73%) VMware
22 137 (8.67%) Analytical Skills
23 134 (8.48%) Degree
24 133 (8.41%) Linux
25 124 (7.84%) ITIL Certification
26 123 (7.78%) Citrix
27 122 (7.72%) Windows Server

Service Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 110 (6.96%) MS Exchange
2 103 (6.51%) SharePoint
3 60 (3.80%) Exchange Server 2010
3 60 (3.80%) IIS
4 46 (2.91%) Skype for Business
5 30 (1.90%) Tomcat
6 26 (1.64%) CMS
7 23 (1.45%) Apache
8 21 (1.33%) SharePoint 2013
9 20 (1.27%) JBoss
10 19 (1.20%) WebLogic
11 16 (1.01%) Confluence
11 16 (1.01%) Exchange Server 2007
12 9 (0.57%) Blackberry Enterprise Server
13 8 (0.51%) IBM Notes
13 8 (0.51%) Oracle SOA Suite
14 6 (0.38%) Apache TomEE
14 6 (0.38%) Exchange Server 2003
14 6 (0.38%) MS Project Server
15 4 (0.25%) Oracle Service Bus
Applications
1 192 (12.14%) Microsoft Office
2 68 (4.30%) Microsoft Excel
3 50 (3.16%) Microsoft PowerPoint
4 40 (2.53%) Microsoft Project
5 34 (2.15%) MS Visio
6 17 (1.08%) Spreadsheet
7 2 (0.13%) Adobe Creative Suite
7 2 (0.13%) Final Cut Pro
Business Applications
1 53 (3.35%) Remedy ITSM
2 25 (1.58%) Dynamics CRM
3 9 (0.57%) SAP CO
3 9 (0.57%) SAP FI
3 9 (0.57%) SAP FI/CO
4 8 (0.51%) MetaTrader
5 6 (0.38%) Dynamics NAV
6 5 (0.32%) HFM
6 5 (0.32%) Remedy AR System
6 5 (0.32%) Salesforce.com CRM
6 5 (0.32%) SAP SRM
7 4 (0.25%) Dynamics AX
7 4 (0.25%) SAP MM
7 4 (0.25%) SAP Oil and Gas
7 4 (0.25%) SAP SD
8 3 (0.19%) Northgate Housing
8 3 (0.19%) Oracle CRM
8 3 (0.19%) Payment Gateway
9 2 (0.13%) Oracle Retail
9 2 (0.13%) Scribe Insight
Cloud Services
1 83 (5.25%) Office 365
2 56 (3.54%) Microsoft Azure
3 54 (3.42%) SaaS
4 50 (3.16%) IaaS
5 39 (2.47%) Amazon AWS
6 15 (0.95%) Cloud Computing
7 12 (0.76%) Force.com
8 9 (0.57%) G Suite
8 9 (0.57%) PaaS
9 8 (0.51%) Mimecast
10 7 (0.44%) Slack
11 6 (0.38%) Salesforce Service Cloud
12 5 (0.32%) Salesforce Sales Cloud
13 4 (0.25%) Yammer
14 3 (0.19%) Amazon SQS
14 3 (0.19%) GitHub
15 2 (0.13%) Virtual Private Cloud
16 1 (0.063%) Dynamics 365
16 1 (0.063%) Oracle Service Cloud
Communications & Networking
1 76 (4.81%) DNS
2 69 (4.36%) WAN
3 65 (4.11%) Internet
4 60 (3.80%) Firewall
5 56 (3.54%) LAN
6 54 (3.42%) VPN
7 47 (2.97%) TCP/IP
8 40 (2.53%) Skype
9 36 (2.28%) DHCP
9 36 (2.28%) VoIP
10 34 (2.15%) LDAP
11 32 (2.02%) SAN
12 28 (1.77%) HTTP
13 27 (1.71%) Wireless
14 24 (1.52%) Unified Communications
15 21 (1.33%) FTP
15 21 (1.33%) Intranet
15 21 (1.33%) Wi-Fi
16 19 (1.20%) DMZ
17 18 (1.14%) SMTP
Database & Business Intelligence
1 111 (7.02%) SQL Server
2 37 (2.34%) BusinessObjects
3 29 (1.83%) SQL Server Reporting Services
4 26 (1.64%) SAP BW
5 25 (1.58%) SQL Server Integration Services
6 19 (1.20%) SQL Server 2005
7 17 (1.08%) Oracle Database
8 16 (1.01%) BusinessObjects Business Intelligence
8 16 (1.01%) Data Warehouse
8 16 (1.01%) MySQL
8 16 (1.01%) Relational Database
9 12 (0.76%) SQL Server 2008
9 12 (0.76%) SQL Server 2014
10 11 (0.70%) Big Data
11 10 (0.63%) Power BI
12 9 (0.57%) Amazon Redshift
12 9 (0.57%) Data Mining
12 9 (0.57%) SQL Server Analysis Services
13 8 (0.51%) SQL Server 2012
14 7 (0.44%) Oracle Database 12c
Development Applications
1 31 (1.96%) JIRA
2 26 (1.64%) Jenkins
3 25 (1.58%) HP UFT
4 20 (1.27%) LoadRunner
5 14 (0.89%) Git (software)
6 12 (0.76%) Subversion
7 8 (0.51%) Ant
7 8 (0.51%) Octopus Deploy
7 8 (0.51%) TeamCity
8 7 (0.44%) Maven
8 7 (0.44%) Sonatype Nexus
8 7 (0.44%) Team Foundation Server
9 6 (0.38%) Hudson
10 3 (0.19%) FishEye
10 3 (0.19%) FitNesse
10 3 (0.19%) JUnit
10 3 (0.19%) NUnit
10 3 (0.19%) Selenium
11 1 (0.063%) Protractor
11 1 (0.063%) Vagrant
General
1 488 (30.87%) Finance
2 184 (11.64%) Banking
3 111 (7.02%) Legal
4 107 (6.77%) Telecoms
5 105 (6.64%) Retail
6 77 (4.87%) Law
7 66 (4.17%) Retail Banking
8 59 (3.73%) Investment Banking
9 48 (3.04%) Marketing
10 30 (1.90%) Back Office
11 24 (1.52%) Financial Institution
12 16 (1.01%) Manufacturing
13 11 (0.70%) Local Government
14 10 (0.63%) Billing
15 9 (0.57%) Advertising
16 7 (0.44%) International Banking
17 6 (0.38%) Spanish Language
18 5 (0.32%) Electronics
18 5 (0.32%) German Language
18 5 (0.32%) Italian Language
Job Titles
1 359 (22.71%) Analyst
2 217 (13.73%) Service Manager
3 146 (9.23%) IT Manager
4 137 (8.67%) Service Analyst
5 122 (7.72%) Consultant
6 98 (6.20%) Architect
7 90 (5.69%) Support Analyst
8 82 (5.19%) IT Services Manager
9 77 (4.87%) Support Engineer
10 73 (4.62%) Service Desk Analyst
11 70 (4.43%) Desktop Support
12 69 (4.36%) Administrator
13 68 (4.30%) Project Manager
14 64 (4.05%) Applications Support
15 58 (3.67%) IT Analyst
16 56 (3.54%) Delivery Manager
17 54 (3.42%) ITIL Manager
18 49 (3.10%) Service Management Consultant
19 47 (2.97%) Services Delivery Manager
20 46 (2.91%) Management Consultant
Libraries, Frameworks & Software Standards
1 102 (6.45%) HTML
2 87 (5.50%) CSS
3 72 (4.55%) XML
4 69 (4.36%) Web Services
5 39 (2.47%) .NET
6 34 (2.15%) SOAP
7 31 (1.96%) Ajax
8 24 (1.52%) Middleware
9 19 (1.20%) REST
10 18 (1.14%) J2EE
11 14 (0.89%) HTML5
12 11 (0.70%) FIX Protocol
13 9 (0.57%) JSON
13 9 (0.57%) RESTful
13 9 (0.57%) Visualforce
14 8 (0.51%) XHTML
15 7 (0.44%) .NET Framework
15 7 (0.44%) jQuery
15 7 (0.44%) LAMP
15 7 (0.44%) Software Packaging
Miscellaneous
1 137 (8.67%) Analytical Skills
2 101 (6.39%) Management Information System
3 92 (5.82%) Data Centre
4 71 (4.49%) User Experience
5 63 (3.98%) CMDB
5 63 (3.98%) Computer Science
6 41 (2.59%) Blackberry
7 34 (2.15%) Replication
8 24 (1.52%) Clustering
9 22 (1.39%) Reinsurance
9 22 (1.39%) Smartphone
10 21 (1.33%) Data Protection Act
11 19 (1.20%) BYOD
12 18 (1.14%) Reference Data
13 15 (0.95%) Frameworx
13 15 (0.95%) Mainframe
14 14 (0.89%) Fintech
14 14 (0.89%) iPad
14 14 (0.89%) iPhone
14 14 (0.89%) Pricing Data
Operating Systems
1 384 (24.29%) Windows
2 153 (9.68%) Windows 7
3 133 (8.41%) Linux
4 122 (7.72%) Windows Server
5 81 (5.12%) Windows 10
6 73 (4.62%) Unix
7 58 (3.67%) Android
8 57 (3.61%) Apple iOS
9 51 (3.23%) Windows Server 2012
10 46 (2.91%) Windows Server 2008
11 36 (2.28%) Mac OS X
11 36 (2.28%) Windows Server 2003
12 21 (1.33%) Windows 8
13 16 (1.01%) Mac OS
14 14 (0.89%) Red Hat Enterprise Linux
15 12 (0.76%) Solaris
16 10 (0.63%) Windows Phone
17 9 (0.57%) Windows 2000 Server
18 7 (0.44%) Debian
19 6 (0.38%) CentOS
Processes & Methodologies
1 1013 (64.07%) ITIL
2 423 (26.76%) ITSM
3 283 (17.90%) Service Delivery
4 245 (15.50%) Project Management
5 230 (14.55%) Agile Software Development
6 213 (13.47%) Continuous Improvement
7 200 (12.65%) Change Management
8 185 (11.70%) Stakeholder Management
9 184 (11.64%) Problem Management
10 169 (10.69%) ITIL V3
11 157 (9.93%) Incident Management
12 143 (9.04%) PRINCE2
12 143 (9.04%) Service Design
13 98 (6.20%) Asset Management
14 80 (5.06%) Configuration Management
15 77 (4.87%) Migration
16 75 (4.74%) Disaster Recovery
17 73 (4.62%) CRM
17 73 (4.62%) Workflow
18 69 (4.36%) DevOps
Programming Languages
1 143 (9.04%) SQL
2 107 (6.77%) JavaScript
3 76 (4.81%) Java
4 64 (4.05%) PowerShell
5 33 (2.09%) Shell Script
6 26 (1.64%) C
7 21 (1.33%) Perl
7 21 (1.33%) Python
8 19 (1.20%) C#
8 19 (1.20%) VBScript
9 17 (1.08%) PL/SQL
10 13 (0.82%) T-SQL
11 12 (0.76%) Bash Shell
12 11 (0.70%) PHP
13 7 (0.44%) Apex Code
13 7 (0.44%) SOQL
14 6 (0.38%) VB
15 4 (0.25%) R
15 4 (0.25%) VBA
16 3 (0.19%) Ruby
Qualifications
1 134 (8.48%) Degree
2 124 (7.84%) ITIL Certification
3 91 (5.76%) Microsoft Certification
4 81 (5.12%) MCSE
5 41 (2.59%) Cisco Certification
6 40 (2.53%) ISEB
6 40 (2.53%) PRINCE2 Certification
7 39 (2.47%) Security Cleared
8 37 (2.34%) CISSP
9 36 (2.28%) ITIL Foundation Certificate
10 35 (2.21%) Citrix Certification
11 33 (2.09%) CCA
12 27 (1.71%) CISM
13 26 (1.64%) CCNA
13 26 (1.64%) ISTQB
14 25 (1.58%) SC Cleared
15 18 (1.14%) MCP
15 18 (1.14%) SSCP
16 15 (0.95%) Computer Science Degree
16 15 (0.95%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 217 (13.73%) SLA
2 65 (4.11%) ISO/IEC 27001
3 58 (3.67%) QA
4 52 (3.29%) ISO/IEC 20000
5 38 (2.40%) PCI DSS
6 23 (1.45%) Sarbanes-Oxley
7 17 (1.08%) ISO 9001
7 17 (1.08%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 15 (0.95%) Cyber Essentials
8 15 (0.95%) Data Quality
9 14 (0.89%) COBIT
10 10 (0.63%) PMO
11 6 (0.38%) Cyber Essentials PLUS
11 6 (0.38%) GDPR
11 6 (0.38%) PMBOK
11 6 (0.38%) Solvency II
12 3 (0.19%) ISO 22301
12 3 (0.19%) ISO/IEC 15288
13 2 (0.13%) ISO 14001
13 2 (0.13%) ISO/IEC 12207
System Software
1 207 (13.09%) Active Directory
2 84 (5.31%) VMware Infrastructure
3 41 (2.59%) XenDesktop
4 35 (2.21%) XenApp
5 33 (2.09%) VMware ESXi
6 25 (1.58%) vSphere
7 23 (1.45%) Hyper-V
8 10 (0.63%) Terminal Services
9 7 (0.44%) Virtual Desktop
10 6 (0.38%) Tivoli Workload Scheduler
11 5 (0.32%) Docker
12 4 (0.25%) Microsoft App-V
13 3 (0.19%) Virtual Machines
13 3 (0.19%) Virtual Servers
14 2 (0.13%) KVM
14 2 (0.13%) vCloud
14 2 (0.13%) Veritas Cluster Server
15 1 (0.063%) Oracle RAC
15 1 (0.063%) Sendmail
15 1 (0.063%) Xen
Systems Management
1 71 (4.49%) SCCM
2 25 (1.58%) AirWatch
3 19 (1.20%) Microsoft Clustering
4 18 (1.14%) Tivoli
5 14 (0.89%) vCenter Server
6 13 (0.82%) Puppet
7 11 (0.70%) Nagios
8 10 (0.63%) Ansible
9 8 (0.51%) SCOM
9 8 (0.51%) ZABBIX
10 7 (0.44%) Nessus
11 6 (0.38%) Opscode Chef
11 6 (0.38%) Tivoli Storage Manager
12 5 (0.32%) Control-M
12 5 (0.32%) Norton AntiVirus
12 5 (0.32%) Opsview
12 5 (0.32%) WSUS
13 4 (0.25%) IBM BigFix
13 4 (0.25%) PowerCLI
13 4 (0.25%) Unicenter
Vendors
1 295 (18.66%) Microsoft
2 209 (13.22%) ServiceNow
3 138 (8.73%) VMware
4 123 (7.78%) Citrix
5 90 (5.69%) SAP
6 88 (5.57%) Remedy
7 80 (5.06%) Cisco
8 67 (4.24%) HP
9 57 (3.61%) Apple
10 54 (3.42%) Oracle
11 40 (2.53%) McAfee
12 32 (2.02%) BMC
13 28 (1.77%) AppSense
14 26 (1.64%) Juniper
15 24 (1.52%) IBM
16 23 (1.45%) Sun
16 23 (1.45%) Symantec
17 22 (1.39%) Salesforce.com
17 22 (1.39%) Splunk
18 21 (1.33%) CheckPoint
London
Aim Hire Recruitment Ltd
Salary: From £40,000 to £50,000 per annum Excellent benefits and bonuses
Posted: 7 hours ago
City, London
Burns Sheehan
Salary: £55000.00 - £60000.00 per annum
Posted: 8 hours ago
London
Reflex Computer Recruitment
Salary: £50000 - £55000 per annum + Benefits
Posted: 10 hours ago
London
ReThink Recruitment
Salary: £26000 - £28000 per annum + Benefits
Posted: 59 minutes ago
London
Net Talent
Posted: 4 hours ago
South West London
Leidos
Posted: 4 hours ago
City, London
Ashdown IT
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: 9 hours ago
London
Staffworx Ltd
Salary: to £35K + full bens
Posted: 7 hours ago
London
Eames Consulting
Salary: £55000 - £60000 per annum + 40% night shift allowance
Posted: 4 hours ago
London
Perfect People Recruitment Solutions Ltd
Salary: Up to £75,000 basic + 10% Bonus
Posted: 8 hours ago
City, London
Parallel Consulting
Salary: £60000 - £65000 per annum + excellent benefits
Posted: 2 days ago
Croydon, Surrey
Experis Ltd
Salary: £39333.00 - £45232.00 per annum
Posted: 3 days ago
London
ReThink Recruitment
Salary: £75000.00 per annum
Posted: 4 days ago
London
Mortimer Spinks
Salary: £50000 - £70000 per annum + Bonus and excellent benefits
Posted: 3 days ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 4 days ago
London
Streamline Connections
Salary: £38000.00 - £49000.00 per annum + bens
Posted: 3 days ago
London
Send
Salary: From £50,000 to £60,000 per annum + 18% bonus + car allowance + benefi
Posted: 4 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £33,000 to £36,000 per annum
Posted: 6 days ago
South West London
Ashdown IT
Salary: £50000 - £60000 per annum + Bonus and Healthcare
Posted: 3 days ago
London
Hitachi Consulting UK
Salary: £90,000 per annum
Posted: 4 days ago
London
Joseph Harry Ltd
Salary: £60000 - £75000 per annum + 20% bonus + 10% pension
Posted: 4 days ago
London
DCL Search & Selection
Salary: £50000 - £55000 per annum + benefits
Posted: 3 days ago
West London
YOOX NET-A-PORTER GROUP
Salary: Competitive
Posted: 6 days ago
North West London
Peopleworks
Salary: From £28,000 to £32,000 per annum Negotiable + Bonus + benefits
Posted: 6 days ago
City, London
Square One Resources
Salary: Unspecified DOE
Posted: 4 days ago
London
Capita Resourcing - IT Resourcing
Salary: £50000.00 - £60000.00 per annum
Posted: 6 days ago
City, London
ARC IT Recruitment Ltd
Salary: £50000 - £70000 per annum + Plus Bonus and Benefits
Posted: 3 days ago
London
Harvey Nash plc
Salary: £35000 - £42000 per annum + bonus and benefits
Posted: 6 days ago
City, London
Clear Edge Consulting
Salary: From £80,000 to £90,000 per annum Bonus
Posted: 5 days ago
City, London
Sanderson
Salary: £70000 - £80000 per annum + Benefits package
Posted: 11 days ago