Service Delivery Jobs in London

Service Delivery
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 50 133 181
Rank change year-on-year +83 +48 +43
Permanent jobs citing Service Delivery 700 573 638
As % of all permanent jobs advertised in London 5.52% 2.39% 1.95%
As % of the Processes & Methodologies category 5.73% 2.65% 2.04%
Number of salaries quoted 226 371 492
10th Percentile £45,625 £32,753 £32,500
25th Percentile £53,976 £47,500 £45,000
Median annual salary (50th Percentile) £65,000 £60,918 £65,000
Median % change year-on-year +6.70% -6.28% +8.33%
75th Percentile £80,000 £78,750 £85,000
90th Percentile £92,500 £95,000 £105,000
England median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +4.38%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,216 21,652 31,243
As % of all permanent jobs advertised in London 96.26% 90.32% 95.32%
Number of salaries quoted 6,929 15,871 22,511
10th Percentile £41,700 £37,500 £42,789
25th Percentile £55,500 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £75,000
Median % change year-on-year +7.14% -6.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £122,500 £115,000 £115,055
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 30 May 2025.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London +30 126 £60,000 +26.32% 10
Central London +20 107 £65,000 - 22
East London +18 107 £60,000 +9.09% 11
West London +35 57 £45,000 -26.53% 73
North London -7 34 - - 3
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (2.57%) SharePoint
2 7 (1.00%) Microsoft Exchange
3 6 (0.86%) IIS
4 5 (0.71%) CMS
5 4 (0.57%) Headless CMS
6 2 (0.29%) Confluence
Applications
1 24 (3.43%) Microsoft Office
2 13 (1.86%) Microsoft Excel
3 6 (0.86%) Microsoft PowerPoint
4 5 (0.71%) Spreadsheet
4 5 (0.71%) Stata
5 4 (0.57%) Chatbot
6 2 (0.29%) Camtasia
7 1 (0.14%) Final Cut Pro
7 1 (0.14%) MS Visio
Business Applications
1 7 (1.00%) Dynamics CRM
2 5 (0.71%) Shopify
3 3 (0.43%) iTrent
4 2 (0.29%) NetSuite
4 2 (0.29%) Oracle EBS
4 2 (0.29%) Oracle ERP
5 1 (0.14%) Dynamics NAV
5 1 (0.14%) Elite 3E
5 1 (0.14%) Magento
5 1 (0.14%) Oracle Payroll
5 1 (0.14%) Relativity
5 1 (0.14%) Remedy ITSM
5 1 (0.14%) Salesforce CRM
5 1 (0.14%) SAP S/4HANA
Cloud Services
1 77 (11.00%) Azure
2 43 (6.14%) Microsoft 365
3 27 (3.86%) AWS
4 21 (3.00%) Power Platform
5 16 (2.29%) Dynamics 365
6 14 (2.00%) Entra ID
7 12 (1.71%) Azure Monitor
7 12 (1.71%) SaaS
8 10 (1.43%) Azure Data Factory
8 10 (1.43%) GCP
8 10 (1.43%) OneDrive
9 7 (1.00%) Azure Logic Apps
10 6 (0.86%) Azure DevOps
11 5 (0.71%) Azure Sentinel
11 5 (0.71%) Cloud Computing
11 5 (0.71%) Microsoft Copilot
11 5 (0.71%) Power Automate
11 5 (0.71%) PowerApps
12 4 (0.57%) Contentstack
12 4 (0.57%) Snowflake
Communications & Networking
1 25 (3.57%) Broadband
2 15 (2.14%) DNS
3 14 (2.00%) Firewall
4 11 (1.57%) DHCP
4 11 (1.57%) LAN
4 11 (1.57%) WAN
5 9 (1.29%) Network Security
6 7 (1.00%) TCP/IP
7 5 (0.71%) Wireless
8 3 (0.43%) BIG-IP
8 3 (0.43%) Cisco ASA
8 3 (0.43%) Cisco Nexus
8 3 (0.43%) F5 BIG-IP GTM
8 3 (0.43%) F5 BIG-IP LTM
8 3 (0.43%) SSL
8 3 (0.43%) VPN
9 2 (0.29%) HTTP
9 2 (0.29%) VLAN
9 2 (0.29%) WebEx
9 2 (0.29%) Wireless Security
Database & Business Intelligence
1 21 (3.00%) SQL Server
2 10 (1.43%) Power BI
3 9 (1.29%) DB2
3 9 (1.29%) Relational Database
3 9 (1.29%) SQL Server Integration Services
4 3 (0.43%) SQL Server Reporting Services
4 3 (0.43%) Tableau
5 2 (0.29%) Oracle Reports
6 1 (0.14%) Data Lake
6 1 (0.14%) Data Warehouse
6 1 (0.14%) QlikView
Development Applications
1 9 (1.29%) Visual Studio
2 8 (1.14%) JIRA
3 4 (0.57%) SQL Server Management Studio (SSMS)
4 1 (0.14%) Git
General
1 369 (52.71%) Manufacturing
2 154 (22.00%) Social Skills
3 98 (14.00%) Finance
4 58 (8.29%) Analytical Skills
4 58 (8.29%) Law
5 35 (5.00%) Public Sector
6 30 (4.29%) Games
6 30 (4.29%) Marketing
7 27 (3.86%) Legal
8 25 (3.57%) Inclusion and Diversity
9 22 (3.14%) Presentation Skills
10 17 (2.43%) Telecoms
11 15 (2.14%) Electronics
12 14 (2.00%) Organisational Skills
13 12 (1.71%) Banking
14 11 (1.57%) Retail
15 8 (1.14%) Financial Institution
16 6 (0.86%) Back Office
16 6 (0.86%) Local Government
17 5 (0.71%) Police
Job Titles
1 83 (11.86%) Senior
2 50 (7.14%) Lead
3 46 (6.57%) Service Manager
4 43 (6.14%) Analyst
5 39 (5.57%) Architect
6 35 (5.00%) IT Manager
7 34 (4.86%) IT Support
8 31 (4.43%) Senior Architect
9 30 (4.29%) ServiceNow Architect
9 30 (4.29%) Solutions Architect
10 29 (4.14%) Senior Solutions Architect
11 27 (3.86%) Senior Manager
12 26 (3.71%) Engineering Manager
12 26 (3.71%) Senior Service Manager
13 25 (3.57%) ServiceNow Manager
14 21 (3.00%) Consultant
14 21 (3.00%) Operations Manager
15 17 (2.43%) Delivery Manager
15 17 (2.43%) Service Delivery Manager
16 16 (2.29%) Support Manager
Libraries, Frameworks & Software Standards
1 14 (2.00%) .NET
2 10 (1.43%) .NET Framework
3 9 (1.29%) ASP.NET
4 4 (0.57%) Django
4 4 (0.57%) Express.js
4 4 (0.57%) Flask
4 4 (0.57%) MACH
4 4 (0.57%) Next.js
4 4 (0.57%) Node.js
4 4 (0.57%) React
4 4 (0.57%) REST
5 3 (0.43%) Kafka
6 2 (0.29%) EDI
6 2 (0.29%) HTML
6 2 (0.29%) Oracle Fusion
6 2 (0.29%) SOAP
6 2 (0.29%) Web Services
7 1 (0.14%) CSS
7 1 (0.14%) LDAP
7 1 (0.14%) SailPoint
Miscellaneous
1 41 (5.86%) Management Information System
2 32 (4.57%) Product Ownership
3 25 (3.57%) Video\Live Streaming
4 19 (2.71%) Onboarding
5 11 (1.57%) Data Centre
6 10 (1.43%) Self-Motivation
7 8 (1.14%) CMDB
8 6 (0.86%) Driving Licence
8 6 (0.86%) Hedge funds
8 6 (0.86%) Virtual Team
9 5 (0.71%) Microsoft Licensing
9 5 (0.71%) Public Cloud
10 4 (0.57%) Analytical Mindset
10 4 (0.57%) Data Protection Act
10 4 (0.57%) Hackathon
10 4 (0.57%) Mobile Games
10 4 (0.57%) Tandem
11 3 (0.43%) iPhone
11 3 (0.43%) NHS
12 2 (0.29%) Learning Management System
Operating Systems
1 47 (6.71%) Windows
2 11 (1.57%) Windows 10
3 10 (1.43%) Linux
4 6 (0.86%) Windows Server
5 4 (0.57%) Mac OS
6 3 (0.43%) Apple iOS
7 1 (0.14%) Android
7 1 (0.14%) Ubuntu
Processes & Methodologies
1 121 (17.29%) ITSM
2 88 (12.57%) ITIL
3 86 (12.29%) Change Management
3 86 (12.29%) Problem-Solving
4 83 (11.86%) Continuous Improvement
5 74 (10.57%) Incident Management
6 73 (10.43%) Computer Science
6 73 (10.43%) Roadmaps
7 71 (10.14%) Service Management
8 59 (8.43%) Problem Management
9 56 (8.00%) Cybersecurity
10 51 (7.29%) Business Strategy
11 50 (7.14%) Stakeholder Management
12 45 (6.43%) Artificial Intelligence
13 41 (5.86%) Project Management
14 40 (5.71%) Customer Service
14 40 (5.71%) Project Delivery
15 38 (5.43%) Workflow
16 36 (5.14%) Mentoring
16 36 (5.14%) Risk Management
Programming Languages
1 35 (5.00%) SQL
2 25 (3.57%) Python
3 16 (2.29%) C#
4 13 (1.86%) PL/SQL
5 11 (1.57%) PowerShell
6 9 (1.29%) T-SQL
6 9 (1.29%) VB.NET
7 6 (0.86%) R
8 3 (0.43%) JavaScript
9 1 (0.14%) Bash
9 1 (0.14%) C++
9 1 (0.14%) Data Analysis Expressions
9 1 (0.14%) Java
9 1 (0.14%) Scala
9 1 (0.14%) VBA
Qualifications
1 346 (49.43%) NVQ Level 3
2 112 (16.00%) Degree
3 54 (7.71%) Computer Science Degree
4 35 (5.00%) CISSP
5 19 (2.71%) PMI Certification
5 19 (2.71%) PMP
6 18 (2.57%) CISM
7 15 (2.14%) CRISC
8 12 (1.71%) ITIL Certification
9 8 (1.14%) Azure Certification
9 8 (1.14%) NVQ Level 4
9 8 (1.14%) Security Cleared
10 7 (1.00%) Cisco Certification
11 6 (0.86%) Microsoft Certification
12 5 (0.71%) AWS Certification
13 4 (0.57%) CCNP
13 4 (0.57%) ITIL Foundation Certificate
14 3 (0.43%) CCNA
14 3 (0.43%) SC Cleared
15 2 (0.29%) DV Cleared
Quality Assurance & Compliance
1 23 (3.29%) GDPR
2 22 (3.14%) QA
3 20 (2.86%) SLA
4 16 (2.29%) Cyber Essentials
4 16 (2.29%) GRC
4 16 (2.29%) NIST
5 15 (2.14%) Cyber Essentials PLUS
6 9 (1.29%) ISO/IEC 27001
7 6 (0.86%) Data Quality
8 2 (0.29%) Accessibility
8 2 (0.29%) Actionable Recommendations
8 2 (0.29%) PCI DSS
9 1 (0.14%) COBIT
9 1 (0.14%) DICOM
9 1 (0.14%) HL7
9 1 (0.14%) ISO 9001
9 1 (0.14%) MiFID
System Software
1 38 (5.43%) Active Directory
2 5 (0.71%) VMware Infrastructure
3 3 (0.43%) Hyper-V
4 2 (0.29%) ProxySG
Systems Management
1 23 (3.29%) Microsoft Intune
2 9 (1.29%) Terraform
3 8 (1.14%) Kubernetes
3 8 (1.14%) SCCM
4 6 (0.86%) Active Directory Federation Services
4 6 (0.86%) Ansible
5 3 (0.43%) FortiGate
5 3 (0.43%) Single Sign-On
6 1 (0.14%) AirWatch
6 1 (0.14%) NetBackup
Vendors
1 88 (12.57%) Microsoft
2 85 (12.14%) ServiceNow
3 19 (2.71%) SAP
4 15 (2.14%) Cisco
5 10 (1.43%) SolarWinds
6 8 (1.14%) Google
6 8 (1.14%) Oracle
6 8 (1.14%) VMware
7 6 (0.86%) Salesforce
7 6 (0.86%) Sun
7 6 (0.86%) Zscaler
8 5 (0.71%) Apple
8 5 (0.71%) Meraki
9 4 (0.57%) Darktrace
9 4 (0.57%) Dell
9 4 (0.57%) HP
9 4 (0.57%) Trayport
10 3 (0.43%) Duck Creek
10 3 (0.43%) F5
10 3 (0.43%) Yardi