The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England / London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 140 128 88
Rank change year-on-year -12 -40  
Permanent jobs citing Service Delivery 777 1034 1400
As % of all permanent IT jobs advertised in London 2.30% 2.45% 3.26%
As % of the Processes & Methodologies category 2.55% 2.73% 3.72%
Number of salaries quoted 613 777 1082
Median salary £55,000 £57,500 £52,500
Median salary % change year-on-year -4.34% +9.52%  
90% offered a salary of more than £31,000 £35,000 £31,500
10% offered a salary of more than £75,000 £85,000 £77,500
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process and methodology skills.

Process & Methodology Skills
London
Permanent job vacancies with a requirement for process and methodology skills 30441 37820 37607
As % of all permanent IT job vacancies advertised in London 90.25% 89.69% 87.66%
Number of salaries quoted 25539 32306 31364
Median salary £60,000 £57,500 £57,500
Median salary % change year-on-year +4.34% -  
90% offered a salary of more than £40,000 £38,695 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

The salary distribution of IT jobs citing Service Delivery in London over the 3 months to 28 March 2017.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +49 146 £56,250 - 21
Kingston Upon Thames - 10 £42,500 - 2
Canary Wharf -13 8 £63,750 -12.06%
Croydon -9 6 £27,000 -53.04%
Wimbledon +9 5 - -
Docklands, London 0 5 £82,500 +50.00%
Teddington +8 3 £60,000 +45.45%
Westminster -9 3 £42,536 +54.61%
Chessington - 2 £37,000 -
Hillingdon +5 1 £45,000 -21.73%
Wembley -1 1 £36,250 -9.37% 1
Chiswick -3 1 £47,500 +63.79%
Bromley -3 1 £65,000 +60.66%
Uxbridge -8 1 £16,500 -63.33%
Hammersmith -11 1 £40,000 -23.80%
Barking - 1 £23,000 - 1
Surbiton - 1 - - 1
Twickenham - 1 £37,500 -
Upminster - 1 £24,500 -
Service Delivery
England

Service Delivery
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 634 (41.20%) ITIL
2 438 (28.46%) Finance
3 399 (25.93%) Project Management
4 334 (21.70%) Microsoft
5 267 (17.35%) Windows
6 262 (17.02%) Service Management
7 229 (14.88%) MS Excel
8 223 (14.49%) SLA
9 198 (12.87%) Agile Software Development
10 196 (12.74%) Analytical Skills
11 191 (12.41%) Degree
12 178 (11.57%) Management Information System
13 177 (11.50%) PRINCE2
14 155 (10.07%) ITIL Certification
15 153 (9.94%) Active Directory
16 152 (9.88%) Stakeholder Management
17 146 (9.49%) SQL
18 145 (9.42%) Change Management
19 138 (8.97%) Linux
20 133 (8.64%) Incident Management
21 132 (8.58%) VMware
21 132 (8.58%) Retail
22 127 (8.25%) Banking
23 124 (8.06%) Problem Management
24 118 (7.67%) MS PowerPoint
25 116 (7.54%) Oracle
25 116 (7.54%) SQL Server
25 116 (7.54%) IT Strategy
26 113 (7.34%) Continuous Improvement
27 110 (7.15%) MS Office

Service Delivery
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (4.29%) SharePoint
2 63 (4.09%) MS Exchange
3 43 (2.79%) Apache
4 41 (2.66%) Tomcat
5 40 (2.60%) IIS
6 28 (1.82%) Skype for Business
7 25 (1.62%) Oracle SOA Suite
8 23 (1.49%) WebSphere
9 22 (1.43%) Exchange Server 2010
10 18 (1.17%) Exchange Server 2013
11 16 (1.04%) JBoss
12 13 (0.84%) WebLogic
13 12 (0.78%) OpenStack
14 10 (0.65%) Confluence
15 8 (0.52%) CMS
16 7 (0.45%) Exchange Server 2003
17 6 (0.39%) Blackberry Enterprise Server
18 5 (0.32%) BizTalk Server
19 4 (0.26%) Kentico
19 4 (0.26%) Oracle HTTP Server
Applications
1 229 (14.88%) MS Excel
2 118 (7.67%) MS PowerPoint
3 110 (7.15%) MS Office
4 42 (2.73%) MS Project
5 37 (2.40%) MS Visio
6 7 (0.45%) Spreadsheet
7 3 (0.19%) AutoCAD
8 2 (0.13%) Adobe Creative Suite
9 1 (0.065%) 3ds Max
9 1 (0.065%) Revit
9 1 (0.065%) SPSS
Business Applications
1 27 (1.75%) Oracle Financials
2 22 (1.43%) Oracle Retail
2 22 (1.43%) PeopleSoft Financials
3 19 (1.23%) RiskWrite
4 12 (0.78%) SAP CO
4 12 (0.78%) SAP FI
4 12 (0.78%) SAP FI/CO
5 11 (0.71%) Unit4 Business World
6 10 (0.65%) Dynamics CRM
7 8 (0.52%) Remedy ITSM
8 7 (0.45%) Dynamics AX
9 6 (0.39%) SAP FI-AP
10 5 (0.32%) Oracle EBS
11 4 (0.26%) SAP FI-AR
11 4 (0.26%) SAP HCM
11 4 (0.26%) SAP HR
11 4 (0.26%) SAP PS
11 4 (0.26%) SAP SD
11 4 (0.26%) Temenos T24
12 3 (0.19%) SAP FI-GL
Cloud Services
1 93 (6.04%) Office 365
2 58 (3.77%) Microsoft Azure
3 52 (3.38%) SaaS
4 39 (2.53%) Amazon AWS
5 27 (1.75%) IaaS
6 17 (1.10%) PaaS
7 11 (0.71%) Cloud Computing
8 7 (0.45%) AWS CloudFormation
9 6 (0.39%) Force.com
9 6 (0.39%) iPaaS
10 5 (0.32%) Amazon EC2
10 5 (0.32%) Amazon S3
11 4 (0.26%) GitHub
11 4 (0.26%) OneDrive
12 3 (0.19%) Azure Active Directory
12 3 (0.19%) Google Cloud Platform
12 3 (0.19%) Yammer
13 2 (0.13%) Amazon CloudWatch
13 2 (0.13%) AWS Elastic Beanstalk
13 2 (0.13%) Virtual Private Cloud
Communications & Networking
1 83 (5.39%) Firewall
2 60 (3.90%) DNS
3 53 (3.44%) LAN
4 52 (3.38%) Internet
5 51 (3.31%) WAN
6 48 (3.12%) TCP/IP
7 38 (2.47%) VPN
8 36 (2.34%) VoIP
9 31 (2.01%) Network Security
10 29 (1.88%) LDAP
10 29 (1.88%) Wireless
11 27 (1.75%) DHCP
11 27 (1.75%) SAN
12 24 (1.56%) MPLS
13 23 (1.49%) Cisco ASA
14 22 (1.43%) Intranet
15 17 (1.10%) DMZ
15 17 (1.10%) Skype
16 16 (1.04%) Ethernet
17 14 (0.91%) Cisco IOS
Database & Business Intelligence
1 116 (7.54%) SQL Server
2 32 (2.08%) MySQL
3 31 (2.01%) Data Warehouse
4 24 (1.56%) Relational Database
5 22 (1.43%) SQL Server Integration Services
6 16 (1.04%) SQL Server 2005
7 15 (0.97%) Big Data
8 14 (0.91%) SQL Server 2008
9 13 (0.84%) MongoDB
9 13 (0.84%) RDBMS
10 12 (0.78%) SQL Server Reporting Services
11 10 (0.65%) PostgreSQL
12 9 (0.58%) Power BI
12 9 (0.58%) SQL Server 2012
13 7 (0.45%) BusinessObjects
13 7 (0.45%) Hadoop
14 6 (0.39%) NoSQL
14 6 (0.39%) SAP BW
14 6 (0.39%) SQL Server 2014
15 5 (0.32%) MS Access
Development Applications
1 24 (1.56%) Eclipse
1 24 (1.56%) JIRA
2 19 (1.23%) VersionOne
3 14 (0.91%) Git (software)
3 14 (0.91%) Jenkins
3 14 (0.91%) Subversion
4 10 (0.65%) TeamCity
5 8 (0.52%) Selenium
6 5 (0.32%) Atlassian Bamboo
6 5 (0.32%) JUnit
7 4 (0.26%) FishEye
7 4 (0.26%) Hudson
7 4 (0.26%) Octopus Deploy
7 4 (0.26%) Team Foundation Server
7 4 (0.26%) Visual Studio
8 3 (0.19%) Ant
8 3 (0.19%) Maven
9 2 (0.13%) ClearCase
9 2 (0.13%) ClearQuest
9 2 (0.13%) Oracle Forms
General
1 438 (28.46%) Finance
2 132 (8.58%) Retail
3 127 (8.25%) Banking
4 73 (4.74%) Telecoms
5 70 (4.55%) Legal
6 51 (3.31%) Marketing
7 38 (2.47%) Law
8 27 (1.75%) Back Office
9 23 (1.49%) Investment Banking
10 21 (1.36%) Advertising
11 19 (1.23%) Financial Institution
12 14 (0.91%) Publishing
13 13 (0.84%) Billing
14 8 (0.52%) General Ledger
15 7 (0.45%) Front Office
16 6 (0.39%) French Language
16 6 (0.39%) Italian Language
17 5 (0.32%) Aerospace
17 5 (0.32%) Games
17 5 (0.32%) Manufacturing
Job Titles
1 304 (19.75%) Service Manager
2 252 (16.37%) Analyst
3 192 (12.48%) Services Delivery Manager
4 186 (12.09%) Delivery Manager
5 155 (10.07%) IT Manager
6 96 (6.24%) Architect
7 72 (4.68%) IT Services Manager
8 67 (4.35%) Consultant
9 62 (4.03%) Business Analyst
10 61 (3.96%) Applications Support
10 61 (3.96%) Project Manager
11 57 (3.70%) Service Analyst
12 52 (3.38%) Team Leader
13 48 (3.12%) Support Engineer
14 46 (2.99%) Infrastructure Manager
14 46 (2.99%) Operations Manager
15 42 (2.73%) Support Manager
16 41 (2.66%) IT Support
16 41 (2.66%) Senior Manager
17 40 (2.60%) Support Analyst
Libraries, Frameworks & Software Standards
1 65 (4.22%) Web Services
2 56 (3.64%) .NET
3 46 (2.99%) Middleware
4 39 (2.53%) XML
5 28 (1.82%) HTML
6 19 (1.23%) J2EE
7 16 (1.04%) CSS
7 16 (1.04%) JSON
8 14 (0.91%) SOAP
9 11 (0.71%) Ajax
9 11 (0.71%) REST
10 10 (0.65%) LAMP
11 9 (0.58%) HTML5
12 8 (0.52%) ASP.NET
12 8 (0.52%) jQuery
12 8 (0.52%) XSLT
13 7 (0.45%) CSS3
13 7 (0.45%) LAPP Stack
13 7 (0.45%) XBRL
14 6 (0.39%) JSP
Miscellaneous
1 196 (12.74%) Analytical Skills
2 178 (11.57%) Management Information System
3 103 (6.69%) Data Centre
4 41 (2.66%) Enterprise Software
5 31 (2.01%) Computer Science
5 31 (2.01%) Virtual Team
6 30 (1.95%) User Experience
7 27 (1.75%) Replication
8 19 (1.23%) iSeries
9 17 (1.10%) iPad
10 14 (0.91%) N-Tier
11 11 (0.71%) FMCG
11 11 (0.71%) NHS
12 10 (0.65%) Blackberry
12 10 (0.65%) Video Conferencing
13 9 (0.58%) Fixed Income
13 9 (0.58%) Hybrid Cloud
13 9 (0.58%) SWIFT
14 8 (0.52%) CMDB
14 8 (0.52%) Fintech
Operating Systems
1 267 (17.35%) Windows
2 138 (8.97%) Linux
3 82 (5.33%) Windows Server
4 76 (4.94%) Unix
5 70 (4.55%) Windows Server 2012
6 69 (4.48%) Windows Server 2008
7 57 (3.70%) Windows 7
8 45 (2.92%) Windows Server 2003
9 34 (2.21%) Windows 8
10 33 (2.14%) Red Hat Enterprise Linux
11 25 (1.62%) Windows 10
12 23 (1.49%) Android
13 21 (1.36%) Solaris
14 16 (1.04%) Mac OS X
15 13 (0.84%) Apple iOS
16 11 (0.71%) Windows XP
17 9 (0.58%) Mac OS
18 5 (0.32%) Windows Phone
19 2 (0.13%) Ubuntu
19 2 (0.13%) VMS
Processes & Methodologies
1 634 (41.20%) ITIL
2 399 (25.93%) Project Management
3 262 (17.02%) Service Management
4 198 (12.87%) Agile Software Development
5 177 (11.50%) PRINCE2
6 152 (9.88%) Stakeholder Management
7 145 (9.42%) Change Management
8 133 (8.64%) Incident Management
9 124 (8.06%) Problem Management
10 116 (7.54%) IT Strategy
11 113 (7.34%) Continuous Improvement
12 99 (6.43%) ITSM
13 93 (6.04%) E-Commerce
13 93 (6.04%) Presales
14 89 (5.78%) Performance Management
15 88 (5.72%) ITIL V3
16 81 (5.26%) Multichannel Retail
17 78 (5.07%) Line Management
18 77 (5.00%) Business Analysis
19 76 (4.94%) DevOps
Programming Languages
1 146 (9.49%) SQL
2 61 (3.96%) Java
3 45 (2.92%) PowerShell
4 35 (2.27%) Python
5 32 (2.08%) C
6 31 (2.01%) JavaScript
7 27 (1.75%) C#
8 24 (1.56%) Shell Script
9 18 (1.17%) Perl
9 18 (1.17%) T-SQL
10 16 (1.04%) Bash Shell
11 15 (0.97%) VBScript
12 13 (0.84%) VB.NET
13 10 (0.65%) Ruby
14 8 (0.52%) VB
14 8 (0.52%) XPath
15 6 (0.39%) PHP
16 5 (0.32%) Apex Code
16 5 (0.32%) C++
16 5 (0.32%) VBA
Qualifications
1 191 (12.41%) Degree
2 155 (10.07%) ITIL Certification
3 43 (2.79%) ITIL Foundation Certificate
3 43 (2.79%) PMP
3 43 (2.79%) Security Cleared
4 42 (2.73%) Microsoft Certification
5 31 (2.01%) CISSP
6 30 (1.95%) Cisco Certification
7 28 (1.82%) PRINCE2 Certification
8 23 (1.49%) ISEB
9 22 (1.43%) CISA
10 20 (1.30%) CISM
10 20 (1.30%) SC Cleared
11 19 (1.23%) CCNP
12 17 (1.10%) PMI Certification
13 16 (1.04%) MCP
14 15 (0.97%) CCNA
14 15 (0.97%) CRISC
15 14 (0.91%) CGEIT
16 13 (0.84%) APMP
Quality Assurance & Compliance
1 223 (14.49%) SLA
2 107 (6.95%) QA
3 35 (2.27%) ISO/IEC 27001
4 23 (1.49%) PMO
5 20 (1.30%) COBIT
6 14 (0.91%) PCI DSS
7 10 (0.65%) P3O
7 10 (0.65%) Sarbanes-Oxley
8 7 (0.45%) HMG Security Policy Framework
9 5 (0.32%) ISO27002
10 4 (0.26%) ISO 9001
11 3 (0.19%) BS25999
11 3 (0.19%) ISO22301
12 2 (0.13%) Data Quality
12 2 (0.13%) GCP
12 2 (0.13%) ISO 14001
12 2 (0.13%) PMBOK
13 1 (0.065%) MiFID
System Software
1 153 (9.94%) Active Directory
2 103 (6.69%) VMware Infrastructure
3 32 (2.08%) Hyper-V
4 24 (1.56%) XenApp
5 21 (1.36%) VMware ESX
6 20 (1.30%) vSphere
7 14 (0.91%) XenDesktop
8 13 (0.84%) Microsoft App-V
9 11 (0.71%) Docker
10 10 (0.65%) Shibboleth
11 8 (0.52%) VMware Workstation
12 7 (0.45%) Terminal Services
13 5 (0.32%) Forefront TMG
13 5 (0.32%) Virtual Machines
14 4 (0.26%) VMware ESXi
15 3 (0.19%) Tivoli Workload Scheduler
15 3 (0.19%) VMware Server
16 2 (0.13%) Firmware
16 2 (0.13%) ISA Server
16 2 (0.13%) Veritas Volume Manager
Systems Management
1 35 (2.27%) SCCM
2 30 (1.95%) Microsoft Clustering
3 24 (1.56%) Puppet
4 16 (1.04%) Ansible
4 16 (1.04%) SCOM
5 13 (0.84%) Opscode Chef
6 9 (0.58%) MOM
7 6 (0.39%) FortiGate
7 6 (0.39%) Nagios
7 6 (0.39%) vRealize
7 6 (0.39%) WSUS
8 5 (0.32%) Forefront Identity Manager
8 5 (0.32%) McAfee ePO
9 4 (0.26%) Grafana
9 4 (0.26%) NetBackup
9 4 (0.26%) Norton AntiVirus
9 4 (0.26%) Tivoli
10 3 (0.19%) Oracle Enterprise Manager
10 3 (0.19%) PowerCLI
10 3 (0.19%) Tivoli Storage Manager
Vendors
1 334 (21.70%) Microsoft
2 132 (8.58%) VMware
3 116 (7.54%) Oracle
4 101 (6.56%) Cisco
5 85 (5.52%) Citrix
6 59 (3.83%) HP
7 50 (3.25%) Red Hat
8 43 (2.79%) ServiceNow
9 40 (2.60%) Salesforce.com
9 40 (2.60%) SAP
10 39 (2.53%) Dell
11 38 (2.47%) Apple
12 34 (2.21%) Sun
13 23 (1.49%) ATG
14 22 (1.43%) Hyperion
14 22 (1.43%) PeopleSoft
14 22 (1.43%) Retek
15 21 (1.36%) IBM
15 21 (1.36%) Juniper
16 18 (1.17%) CheckPoint
London
Lorien Resourcing
Salary: £40000 - £52000 per annum
Posted: 4 hours ago
London
Spring Technology
Salary: Bonus + Benefits
Posted: 4 hours ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: Yesterday
London
Stanford Associates
Salary: From £45,000 to £55,000 per annum + excellent bonus and extensive bene
Posted: 5 hours ago
City, London
JM
Salary: £85000 - £90000 per annum
Posted: 2 hours ago
New Malden, Surrey
Senitor Associates
Salary: £30000 - £38000 per annum + benefits
Posted: 19 hours ago
London
UCL
Salary: Competitive + Benefits
Posted: Yesterday
London
Perfect People Recruitment Solutions Ltd
Salary: c£70,000 plus 10% bonus
Posted: 2 hours ago
City, London
Quant Capital
Salary: Up to £60,000 per annum Bonus Medical Pension
Posted: 3 hours ago
London
Opus IT Consulting
Salary: £50000.00 - £60000.00 per annum
Posted: 2 hours ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: Yesterday
London
UCL
Salary: Competitive + Benefits
Posted: Yesterday
London
Quadratek People Limited
Salary: From £75,000 to £140,000 per annum Excellent base + variable + benefit
Posted: 23 hours ago
London
Opus IT Consulting
Salary: £50000.00 - £60000.00 per annum
Posted: 2 hours ago
East London
Searchability
Salary: £30000 per annum
Posted: 3 days ago
London
JM
Salary: £40000 - £45000 per annum + bens
Posted: 20 hours ago
South East London
RM plc
Salary: £18000 - £24000 per annum + benefits
Posted: Yesterday
London
Webrecruit
Salary: £Competitive
Posted: 4 days ago
Kingston Upon Thames, Surrey
Surrey County Council
Salary: From £42,993 to £48,395 per annum
Posted: 21 hours ago
City, London
MACQUARIE
Posted: 2 days ago
City, London
Computer People
Salary: £90000.00 - £110000.00 per annum + Bonus & Benefits
Posted: 4 days ago
City, London
Arnold Ash Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 4 days ago
London
Innocent Drinks
Salary: Competitive
Posted: 5 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: bonus
Posted: 5 days ago
City, London
Accenture
Salary: Competitive
Posted: 11 days ago
City, London
JM
Salary: £85000 - £95000 per annum
Posted: 6 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 5 days ago
South East London
Lorien Resourcing
Salary: £50000 - £60000 per annum + Bonus, pension, healthcare
Posted: 3 days ago
London
Digital Gurus
Salary: £80000 - £100000 per annum
Posted: 4 days ago
London
Leidos
Posted: 19 days ago