The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England / London
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 139 121 114
Rank change year-on-year -18 -7  
Permanent jobs citing Service Delivery 921 1015 1242
As % of all permanent IT jobs advertised in London 2.51% 2.54% 2.77%
As % of the Processes & Methodologies category 2.76% 2.80% 3.11%
Number of salaries quoted 742 816 965
Median salary £55,000 £55,000 £55,000
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £80,450 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process and methodology skills.

Process & Methodology Skills
London
Permanent job vacancies with a requirement for process and methodology skills 33344 36271 39963
As % of all permanent IT job vacancies advertised in London 91.04% 90.64% 89.00%
Number of salaries quoted 26631 31401 33562
Median salary £61,500 £60,000 £57,500
Median salary % change year-on-year +2.50% +4.34%  
90% offered a salary of more than £40,000 £40,000 £37,500
10% offered a salary of more than £85,000 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

The salary distribution of IT jobs citing Service Delivery in London over the 3 months to 23 June 2017.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 133 £50,000 -16.66% 23
Docklands, London - 10 £70,000 -
Hounslow - 6 £57,500 -
Hillingdon - 6 £51,750 -
Heathrow +8 5 £57,500 +15.00%
Wimbledon +3 5 £30,000 -18.91%
Canary Wharf -4 4 £57,500 -37.83%
Croydon -5 4 £40,000 -27.27%
Hammersmith -20 4 £49,250 -
Wembley - 4 £35,000 - 1
Chessington - 4 £30,500 -
Kingston Upon Thames +11 3 £42,500 +5.04%
West End of London +4 3 £41,000 -49.53% 7
Teddington - 3 - -
Bromley -7 2 £54,250 -16.83%
Westminster -11 2 £55,018 -1.19%
Harrow +9 1 £35,000 -
Romford +4 1 £62,500 -10.71%
Feltham +1 1 £50,000 -
Barnet -6 1 £62,500 +47.05% 2
Southwark - 1 £23,000 - 1
Service Delivery
England

For the 6 months to 23 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 722 (42.93%) ITIL
2 474 (28.18%) Finance
3 376 (22.35%) Microsoft
4 348 (20.69%) Project Management
5 335 (19.92%) Windows
6 285 (16.94%) Service Management
7 256 (15.22%) SLA
8 238 (14.15%) Analytical Skills
9 234 (13.91%) Agile Software Development
10 217 (12.90%) Degree
11 182 (10.82%) Change Management
12 176 (10.46%) Active Directory
12 176 (10.46%) Microsoft Excel
13 172 (10.23%) ITIL Certification
14 170 (10.11%) Stakeholder Management
15 166 (9.87%) SQL
16 163 (9.69%) Linux
17 161 (9.57%) Incident Management
18 157 (9.33%) PRINCE2
19 156 (9.27%) Management Information System
20 154 (9.16%) Problem Management
21 149 (8.86%) Retail
22 146 (8.68%) VMware
23 137 (8.15%) SQL Server
23 137 (8.15%) Continuous Improvement
24 127 (7.55%) Microsoft PowerPoint
25 124 (7.37%) ITSM
26 120 (7.13%) Service Delivery Management
27 118 (7.02%) IT Strategy
28 116 (6.90%) Microsoft Office

Service Delivery
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (4.93%) MS Exchange
2 73 (4.34%) SharePoint
3 56 (3.33%) IIS
4 54 (3.21%) Tomcat
5 42 (2.50%) Apache
6 28 (1.66%) Exchange Server 2010
7 26 (1.55%) JBoss
7 26 (1.55%) WebLogic
8 25 (1.49%) CMS
8 25 (1.49%) WebSphere
9 20 (1.19%) Oracle SOA Suite
10 19 (1.13%) Skype for Business
11 18 (1.07%) Exchange Server 2013
12 17 (1.01%) Confluence
13 15 (0.89%) Blackberry Enterprise Server
14 13 (0.77%) Exchange Server 2007
14 13 (0.77%) OpenStack
15 10 (0.59%) Exchange Server 2003
16 6 (0.36%) Kentico
17 5 (0.30%) Elasticsearch
Applications
1 176 (10.46%) Microsoft Excel
2 127 (7.55%) Microsoft PowerPoint
3 116 (6.90%) Microsoft Office
4 31 (1.84%) MS Visio
5 27 (1.61%) Microsoft Project
6 17 (1.01%) Spreadsheet
7 2 (0.12%) AutoCAD
7 2 (0.12%) SPSS
Business Applications
1 32 (1.90%) Dynamics CRM
2 28 (1.66%) Oracle Financials
3 24 (1.43%) Oracle Retail
4 23 (1.37%) RiskWrite
5 22 (1.31%) PeopleSoft Financials
6 20 (1.19%) Remedy ITSM
7 12 (0.71%) SAP CO
7 12 (0.71%) SAP FI
7 12 (0.71%) SAP FI/CO
8 11 (0.65%) Dynamics AX
9 8 (0.48%) Oracle EBS
9 8 (0.48%) SAP SD
10 7 (0.42%) Dynamics NAV
10 7 (0.42%) Salesforce.com CRM
11 6 (0.36%) SAP SRM
12 5 (0.30%) OpenText VIM for SAP
12 5 (0.30%) Oracle ERP
12 5 (0.30%) SAP MM
13 4 (0.24%) BusinessWorks
14 3 (0.18%) Misys Opics
Cloud Services
1 97 (5.77%) Office 365
1 97 (5.77%) SaaS
2 80 (4.76%) Microsoft Azure
3 47 (2.79%) Amazon AWS
4 43 (2.56%) IaaS
5 24 (1.43%) PaaS
6 14 (0.83%) Mimecast
7 13 (0.77%) OneDrive
8 11 (0.65%) Yammer
9 9 (0.54%) Cloud Computing
10 8 (0.48%) AWS CloudFormation
11 7 (0.42%) GitHub
11 7 (0.42%) OpenDNS
12 6 (0.36%) Azure Active Directory
13 3 (0.18%) Amazon S3
13 3 (0.18%) Force.com
14 2 (0.12%) Amazon EC2
14 2 (0.12%) Amazon ELB
14 2 (0.12%) Dynamics 365
14 2 (0.12%) SuccessFactors
Communications & Networking
1 85 (5.05%) Firewall
2 81 (4.82%) WAN
3 77 (4.58%) LAN
4 63 (3.75%) Internet
4 63 (3.75%) VoIP
5 51 (3.03%) TCP/IP
6 49 (2.91%) SAN
7 48 (2.85%) VPN
8 46 (2.73%) DNS
9 45 (2.68%) MPLS
10 40 (2.38%) Network Security
11 31 (1.84%) LDAP
12 29 (1.72%) Wireless
13 27 (1.61%) Unified Communications
14 25 (1.49%) Cisco ASA
15 24 (1.43%) DHCP
16 19 (1.13%) Skype
17 17 (1.01%) Ethernet
18 16 (0.95%) PBX
18 16 (0.95%) SSL
Database & Business Intelligence
1 137 (8.15%) SQL Server
2 35 (2.08%) MySQL
3 19 (1.13%) Data Warehouse
4 18 (1.07%) SQL Server Integration Services
5 15 (0.89%) SQL Server Reporting Services
6 14 (0.83%) Big Data
7 13 (0.77%) BusinessObjects
7 13 (0.77%) MongoDB
8 12 (0.71%) SQL Server 2005
9 11 (0.65%) PostgreSQL
10 10 (0.59%) Relational Database
10 10 (0.59%) SAP BW
11 9 (0.54%) SQL Server 2008
12 6 (0.36%) Oracle Database
12 6 (0.36%) Power BI
12 6 (0.36%) RDBMS
12 6 (0.36%) SQL Server Analysis Services
13 5 (0.30%) BusinessObjects Business Intelligence
13 5 (0.30%) NoSQL
13 5 (0.30%) QlikView
Development Applications
1 35 (2.08%) JIRA
2 26 (1.55%) Eclipse
3 25 (1.49%) Jenkins
4 23 (1.37%) VersionOne
5 19 (1.13%) Subversion
6 16 (0.95%) Git (software)
7 10 (0.59%) TeamCity
8 9 (0.54%) Maven
9 7 (0.42%) Octopus Deploy
9 7 (0.42%) Selenium
10 6 (0.36%) Sonatype Nexus
11 5 (0.30%) Ant
11 5 (0.30%) JUnit
12 4 (0.24%) FishEye
12 4 (0.24%) HP UFT
12 4 (0.24%) Rational Functional Tester
12 4 (0.24%) SilkTest
12 4 (0.24%) Team Foundation Server
12 4 (0.24%) Visual Studio
12 4 (0.24%) Zephyr
General
1 474 (28.18%) Finance
2 149 (8.86%) Retail
3 115 (6.84%) Banking
4 103 (6.12%) Telecoms
5 81 (4.82%) Marketing
6 61 (3.63%) Legal
7 51 (3.03%) Investment Banking
8 44 (2.62%) Back Office
9 35 (2.08%) Law
10 29 (1.72%) Retail Banking
11 27 (1.61%) Financial Institution
12 25 (1.49%) Advertising
13 20 (1.19%) Billing
14 13 (0.77%) Local Government
14 13 (0.77%) Military
14 13 (0.77%) Spanish Language
15 12 (0.71%) Front Office
15 12 (0.71%) German Language
16 10 (0.59%) Manufacturing
17 8 (0.48%) Pharmaceutical
Job Titles
1 304 (18.07%) Service Manager
2 265 (15.76%) Analyst
3 215 (12.78%) Services Delivery Manager
4 213 (12.66%) Delivery Manager
5 153 (9.10%) IT Manager
6 108 (6.42%) Architect
7 106 (6.30%) Applications Support
8 88 (5.23%) Consultant
9 79 (4.70%) Service Analyst
10 70 (4.16%) IT Services Manager
11 67 (3.98%) Support Analyst
12 55 (3.27%) Senior Manager
13 54 (3.21%) Support Engineer
14 52 (3.09%) IT Support
15 50 (2.97%) Operations Manager
16 47 (2.79%) Team Leader
17 46 (2.73%) Project Manager
17 46 (2.73%) Support Manager
18 41 (2.44%) IT Services Delivery Manager
19 40 (2.38%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 49 (2.91%) .NET
1 49 (2.91%) Web Services
2 37 (2.20%) XML
3 35 (2.08%) HTML
3 35 (2.08%) Middleware
4 28 (1.66%) J2EE
5 20 (1.19%) CSS
6 17 (1.01%) JSON
7 14 (0.83%) REST
7 14 (0.83%) SOAP
8 10 (0.59%) LAMP
9 8 (0.48%) Apache Flex
9 8 (0.48%) LAPP Stack
9 8 (0.48%) Oracle Fusion
9 8 (0.48%) XSLT
10 7 (0.42%) HTML5
10 7 (0.42%) Spring
11 6 (0.36%) Entity Framework
11 6 (0.36%) FIX Protocol
11 6 (0.36%) jQuery
Miscellaneous
1 238 (14.15%) Analytical Skills
2 156 (9.27%) Management Information System
3 104 (6.18%) Data Centre
4 48 (2.85%) User Experience
5 47 (2.79%) Computer Science
6 32 (1.90%) Virtual Team
7 29 (1.72%) Fixed Income
8 27 (1.61%) Enterprise Software
9 26 (1.55%) Foreign Exchange (FX)
10 23 (1.37%) iSeries
11 17 (1.01%) iPad
12 16 (0.95%) Over-the-Top Content
13 15 (0.89%) Blackberry
13 15 (0.89%) Hedge funds
13 15 (0.89%) Replication
13 15 (0.89%) Social Media
14 11 (0.65%) CMDB
14 11 (0.65%) Fintech
14 11 (0.65%) NHS
15 10 (0.59%) Smartphone
Operating Systems
1 335 (19.92%) Windows
2 163 (9.69%) Linux
3 105 (6.24%) Unix
4 94 (5.59%) Windows Server
5 83 (4.93%) Windows 7
6 73 (4.34%) Windows Server 2008
7 65 (3.86%) Windows Server 2012
8 40 (2.38%) Windows 10
9 37 (2.20%) Windows Server 2003
10 34 (2.02%) Red Hat Enterprise Linux
11 30 (1.78%) Solaris
12 29 (1.72%) Windows 8
13 24 (1.43%) Android
14 21 (1.25%) Windows XP
15 14 (0.83%) Apple iOS
16 11 (0.65%) Mac OS X
17 10 (0.59%) AIX
18 9 (0.54%) Mac OS
18 9 (0.54%) VMS
19 8 (0.48%) CentOS
Processes & Methodologies
1 722 (42.93%) ITIL
2 348 (20.69%) Project Management
3 285 (16.94%) Service Management
4 234 (13.91%) Agile Software Development
5 182 (10.82%) Change Management
6 170 (10.11%) Stakeholder Management
7 161 (9.57%) Incident Management
8 157 (9.33%) PRINCE2
9 154 (9.16%) Problem Management
10 137 (8.15%) Continuous Improvement
11 124 (7.37%) ITSM
12 120 (7.13%) Service Delivery Management
13 118 (7.02%) IT Strategy
14 111 (6.60%) CRM
15 108 (6.42%) DevOps
16 101 (6.00%) E-Commerce
17 95 (5.65%) ITIL V3
18 89 (5.29%) Presales
19 76 (4.52%) Root Cause Analysis
20 75 (4.46%) SDLC
Programming Languages
1 166 (9.87%) SQL
2 73 (4.34%) Java
3 50 (2.97%) Python
4 45 (2.68%) PowerShell
5 36 (2.14%) C#
6 34 (2.02%) T-SQL
7 31 (1.84%) C
8 29 (1.72%) Shell Script
9 28 (1.66%) JavaScript
10 26 (1.55%) Bash Shell
11 25 (1.49%) Perl
12 15 (0.89%) Ruby
13 11 (0.65%) VBScript
14 8 (0.48%) XPath
15 7 (0.42%) C++
15 7 (0.42%) VBA
16 6 (0.36%) VB
16 6 (0.36%) VB.NET
17 3 (0.18%) AppleScript
17 3 (0.18%) PL/SQL
Qualifications
1 217 (12.90%) Degree
2 172 (10.23%) ITIL Certification
3 46 (2.73%) Security Cleared
4 44 (2.62%) ITIL Foundation Certificate
5 42 (2.50%) Cisco Certification
6 34 (2.02%) Microsoft Certification
7 31 (1.84%) CISSP
8 30 (1.78%) ISEB
9 27 (1.61%) CCNP
10 25 (1.49%) Computer Science Degree
11 24 (1.43%) SC Cleared
12 23 (1.37%) CCNA
12 23 (1.37%) CISM
13 19 (1.13%) PRINCE2 Certification
14 17 (1.01%) CISA
14 17 (1.01%) MCSE
15 16 (0.95%) PMP
16 14 (0.83%) PMI Certification
17 12 (0.71%) MCP
18 11 (0.65%) ISEB Practitioner
Quality Assurance & Compliance
1 256 (15.22%) SLA
2 74 (4.40%) QA
3 29 (1.72%) ISO/IEC 27001
4 20 (1.19%) ISO/IEC 20000
4 20 (1.19%) PMO
5 18 (1.07%) COBIT
6 16 (0.95%) PCI DSS
7 8 (0.48%) GDPR
8 6 (0.36%) HMG Security Policy Framework
9 5 (0.30%) Data Quality
10 4 (0.24%) ISO 22301
11 3 (0.18%) ISO 9001
12 2 (0.12%) BS25999
12 2 (0.12%) PMBOK
12 2 (0.12%) Sarbanes-Oxley
12 2 (0.12%) SSAE 16
13 1 (0.059%) Cyber Essentials
13 1 (0.059%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 1 (0.059%) TickIT
System Software
1 176 (10.46%) Active Directory
2 104 (6.18%) VMware Infrastructure
3 37 (2.20%) XenApp
4 34 (2.02%) Hyper-V
5 25 (1.49%) XenDesktop
6 19 (1.13%) vSphere
7 17 (1.01%) VMware ESXi
8 12 (0.71%) Docker
9 10 (0.59%) Shibboleth
10 8 (0.48%) Terminal Services
11 5 (0.30%) Microsoft App-V
12 4 (0.24%) VMware Server
12 4 (0.24%) VMware Workstation
13 3 (0.18%) NFS
13 3 (0.18%) Virtual Machines
13 3 (0.18%) Virtual Servers
14 2 (0.12%) EMC RecoverPoint
14 2 (0.12%) iptables
14 2 (0.12%) Virtual Desktop
14 2 (0.12%) XenServer
Systems Management
1 23 (1.37%) Puppet
1 23 (1.37%) SCCM
2 18 (1.07%) Microsoft Clustering
2 18 (1.07%) SCOM
3 16 (0.95%) Opscode Chef
4 14 (0.83%) Ansible
4 14 (0.83%) Nagios
5 10 (0.59%) Cisco CUCM
6 9 (0.54%) vRealize
7 8 (0.48%) Opsview
7 8 (0.48%) vCenter Server
8 7 (0.42%) Network Intrusion Detection System
8 7 (0.42%) Tivoli
8 7 (0.42%) Tivoli Storage Manager
9 6 (0.36%) Backup Exec
9 6 (0.36%) Cisco UCCX
9 6 (0.36%) FortiGate
9 6 (0.36%) Graphite
9 6 (0.36%) XenMobile
10 5 (0.30%) Symantec Endpoint Protection
Vendors
1 376 (22.35%) Microsoft
2 146 (8.68%) VMware
3 113 (6.72%) Oracle
4 111 (6.60%) Cisco
5 99 (5.89%) Citrix
6 71 (4.22%) HP
7 57 (3.39%) Red Hat
8 50 (2.97%) Salesforce.com
9 48 (2.85%) SAP
10 44 (2.62%) ServiceNow
11 35 (2.08%) Apple
11 35 (2.08%) Dell
12 34 (2.02%) IBM
13 30 (1.78%) Remedy
13 30 (1.78%) Sun
14 29 (1.72%) Avaya
14 29 (1.72%) Juniper
15 24 (1.43%) Murex
16 23 (1.37%) ATG
17 22 (1.31%) PeopleSoft
City, London
Robert Half
Salary: £30000 - £40000 per annum
Posted: 19 hours ago
London
Send
Salary: From £50,000 to £60,000 per annum + 18% bonus + car allowance + benefi
Posted: Yesterday
London
Sopra Steria Recruitment
Salary: From £34,000 to £40,000 per annum
Posted: 22 hours ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: Yesterday
City, London
Salt
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
London
Spring Technology
Salary: Ben
Posted: 16 hours ago
London
Hitachi Consulting UK
Salary: £90,000 per annum
Posted: 23 hours ago
Central London / West End
Robert Half
Salary: £39000 - £45000 per annum
Posted: 2 days ago
London
JM
Salary: £80000 - £90000 per annum + Benefits
Posted: 2 days ago
City, London
Digital Gurus
Salary: £60000 - £65000 per annum + Benefits
Posted: 22 hours ago
Central London / West End
Spencer Rose
Salary: From £80,000 to £90,000 per annum
Posted: 2 days ago
Central London / West End
Xist4 IT Recruitment
Salary: £80-10,000 + Bens
Posted: 4 days ago
Central London / West End
Harris Global
Salary: From £90,000 to £95,000 per annum
Posted: 2 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £40000 - £45000 per annum
Posted: 3 days ago
London
Hays Finance Technology
Salary: £75000.00 per annum
Posted: 2 days ago
London
Rullion
Posted: 3 days ago
West London
Harris Global
Salary: Up to £62,000 per annum
Posted: 3 days ago
London
Artemis Recruitment Ltd
Salary: Up to £44,000 per annum + Benefits
Posted: 4 days ago
London
Exposed Solutions
Salary: £45000 - £50000 per annum
Posted: Yesterday
City, London
Evolution Recruitment Solutions
Salary: Excellent Salary + Benefits
Posted: 2 days ago
London
Premier IT
Salary: £0.00 per annum
Posted: 2 days ago
City, London
Sanderson
Salary: £70000 - £80000 per annum + Benefits package
Posted: 8 days ago
City, London
Charles Taylor plc
Salary: Market related
Posted: 7 days ago
London
Thebes IT
Posted: 6 days ago
London
DCL Search & Selection
Salary: £50000 - £55000 per annum + benefits
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £40000 per annum
Posted: 4 days ago
West London
Owen Daniels Consultancy
Salary: From £80,000 to £100,000 per annum Circa £100,000 plus bens (may go hi
Posted: 6 days ago
Barnet, Hertfordshire
Capita Resourcing - IT Resourcing
Salary: £60000 - £65000.00 per annum
Posted: 2 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 17 days ago
Central London / West End
Client Server
Salary: £90k to £150k + bonus + benefits
Posted: 4 days ago