Incident Management Job Trends in London

Incident Management
England > London

The table below provides summary statistics and salary benchmarking for jobs advertised in London requiring Incident Management skills. It covers permanent job vacancies from the 6 months leading up to 17 April 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Apr 2026
Same period 2025 Same period 2024
Rank 169 197 229
Rank change year-on-year +28 +32 +47
Permanent jobs citing Incident Management 281 231 320
As % of all permanent jobs in London 1.46% 1.79% 1.38%
As % of the Processes & Methodologies category 1.75% 1.86% 1.51%
Number of salaries quoted 211 170 259
10th Percentile £46,250 £47,375 £40,600
25th Percentile £62,500 £55,000 £53,625
Median annual salary (50th Percentile) £80,000 £65,000 £70,000
Median % change year-on-year +23.08% -7.14% +7.69%
75th Percentile £90,000 £99,063 £87,500
90th Percentile £105,000 £120,000 £97,500
England median annual salary £65,000 £55,000 £50,000
% change year-on-year +18.18% +10.00% -3.85%

All Process & Methodology Skills
London

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 16,021 12,406 21,258
As % of all permanent jobs advertised in London 83.50% 96.10% 91.59%
Number of salaries quoted 10,467 7,550 16,119
10th Percentile £40,000 £42,500 £38,084
25th Percentile £55,000 £56,250 £52,500
Median annual salary (50th Percentile) £75,000 £75,000 £70,576
Median % change year-on-year - +6.27% -5.90%
75th Percentile £97,500 £100,000 £95,000
90th Percentile £112,500 £122,500 £115,000
England median annual salary £57,500 £60,000 £55,000
% change year-on-year -4.17% +9.09% -12.00%

Incident Management
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings citing Incident Management relative to all permanent IT jobs advertised in London.

Incident Management job vacancy trend in London

Incident Management
Salary Trend in London

Salary distribution trend for jobs in London citing Incident Management.

Salary distribution trend for jobs in London citing Incident Management

Incident Management
Salary Histogram in London

Salary distribution for jobs citing Incident Management in London over the 6 months to 17 April 2026.

Salary histogram for Incident Management in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the London region over the 6 months to 17 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +19 66 £80,000 +23.08% 19
South London +19 7 £80,000 +33.33% 1
West London -17 3 - - 4
Incident Management
England

Incident Management
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (6.41%) Microsoft Exchange
2 11 (3.91%) SharePoint
3 6 (2.14%) Appian
4 4 (1.42%) Anypoint
4 4 (1.42%) Apache Airflow
5 2 (0.71%) Palantir Foundry
Applications
1 14 (4.98%) Microsoft Office
2 2 (0.71%) MS Visio
3 1 (0.36%) Microsoft Excel
3 1 (0.36%) Microsoft PowerPoint
Business Applications
1 10 (3.56%) Remedy ITSM
2 5 (1.78%) Shopify
3 1 (0.36%) Misys Equation
3 1 (0.36%) Misys Midas
Cloud Services
1 144 (51.25%) Azure
2 58 (20.64%) Microsoft 365
3 46 (16.37%) Power Platform
4 36 (12.81%) AWS
5 30 (10.68%) Entra ID
5 30 (10.68%) Serverless
6 29 (10.32%) Azure Synapse Analytics
7 26 (9.25%) Azure DevOps
7 26 (9.25%) Datadog
8 24 (8.54%) Azure Monitor
9 19 (6.76%) SaaS
10 18 (6.41%) GitHub
11 17 (6.05%) Azure Functions
12 16 (5.69%) GCP
12 16 (5.69%) GitHub Actions
13 12 (4.27%) AWS CloudFormation
14 11 (3.91%) Azure Storage
15 7 (2.49%) Azure Event Grid
16 6 (2.14%) Azure Logic Apps
16 6 (2.14%) OneDrive
Communications & Networking
1 25 (8.90%) Firewall
2 22 (7.83%) VPN
3 18 (6.41%) TCP/IP
4 16 (5.69%) DHCP
4 16 (5.69%) DNS
5 11 (3.91%) WAN
6 8 (2.85%) Wireless
7 7 (2.49%) Network Security
8 4 (1.42%) SD-WAN
9 3 (1.07%) Intrusion Detection
9 3 (1.07%) LAN
9 3 (1.07%) WinSCP
10 2 (0.71%) IP Telephony
10 2 (0.71%) WebEx
11 1 (0.36%) BGP
11 1 (0.36%) Ethernet VPN
11 1 (0.36%) LTE
11 1 (0.36%) Remote Desktop
11 1 (0.36%) TETRA
Database & Business Intelligence
1 43 (15.30%) Power BI
2 29 (10.32%) Big Data
3 19 (6.76%) Azure SQL Database
4 15 (5.34%) SQL Server
5 12 (4.27%) NoSQL
6 8 (2.85%) Relational Database
7 5 (1.78%) Oracle Database
8 4 (1.42%) Flink
8 4 (1.42%) Pinecone
8 4 (1.42%) Weaviate
9 3 (1.07%) PostgreSQL
10 2 (0.71%) ClickHouse
11 1 (0.36%) Data Warehouse
11 1 (0.36%) Elasticsearch
11 1 (0.36%) MySQL
11 1 (0.36%) Tableau
Development Applications
1 13 (4.63%) GitLab
1 13 (4.63%) Jenkins
2 9 (3.20%) CircleCI
2 9 (3.20%) Eclipse
3 5 (1.78%) Git
3 5 (1.78%) JIRA
4 1 (0.36%) MSI
4 1 (0.36%) Vite
4 1 (0.36%) webpack
General
1 113 (40.21%) Finance
2 109 (38.79%) Social Skills
3 66 (23.49%) Analytical Skills
4 62 (22.06%) Banking
5 22 (7.83%) Law
6 20 (7.12%) Legal
7 12 (4.27%) Inclusion and Diversity
8 10 (3.56%) Games
8 10 (3.56%) Retail
9 7 (2.49%) Financial Institution
9 7 (2.49%) Presentation Skills
10 6 (2.14%) Documentation Skills
11 5 (1.78%) Japanese Language
11 5 (1.78%) Telecoms
12 4 (1.42%) Back Office
12 4 (1.42%) Front Office
12 4 (1.42%) Influencing Skills
13 3 (1.07%) Investment Banking
13 3 (1.07%) Public Sector
14 1 (0.36%) Mandarin Language
Job Titles
1 71 (25.27%) Lead
2 36 (12.81%) Analyst
3 34 (12.10%) Support Engineer
4 29 (10.32%) Big Data Engineer
4 29 (10.32%) DataOps Engineer
4 29 (10.32%) DataOps Leader
4 29 (10.32%) Lead Big Data Engineer
5 26 (9.25%) Senior
6 24 (8.54%) Applications Support
7 17 (6.05%) DevOps Engineer
7 17 (6.05%) IT Manager
7 17 (6.05%) Operations Engineer
8 15 (5.34%) Azure Engineer
8 15 (5.34%) Incident Manager
9 14 (4.98%) Support Analyst
10 12 (4.27%) Data Engineer
11 11 (3.91%) Lead Data Engineer
11 11 (3.91%) Service Manager
11 11 (3.91%) Support Manager
12 10 (3.56%) Junior
Libraries, Frameworks & Software Standards
1 17 (6.05%) Kafka
2 16 (5.69%) .NET
3 13 (4.63%) REST
4 12 (4.27%) Elastic Stack
5 10 (3.56%) React
6 8 (2.85%) ADO
7 7 (2.49%) WPF
8 6 (2.14%) .NET Core
8 6 (2.14%) FastAPI
8 6 (2.14%) OAuth
8 6 (2.14%) SAML
8 6 (2.14%) SOAP
8 6 (2.14%) Web Services
9 5 (1.78%) GraphQL
9 5 (1.78%) Node.js
9 5 (1.78%) RESTful
10 4 (1.42%) Django
10 4 (1.42%) scikit-learn
10 4 (1.42%) TensorFlow
10 4 (1.42%) YAML
Miscellaneous
1 21 (7.47%) Management Information System
2 14 (4.98%) Cloud Native
3 11 (3.91%) Enterprise Software
3 11 (3.91%) Onboarding
4 10 (3.56%) Video Conferencing
5 9 (3.20%) Data Structures
5 9 (3.20%) Reinsurance
5 9 (3.20%) Security Posture
6 7 (2.49%) Foreign Exchange (FX)
7 6 (2.14%) Distributed Systems
7 6 (2.14%) Low-Code
8 5 (1.78%) Analytical Mindset
8 5 (1.78%) Data Protection Act
9 4 (1.42%) AS400
9 4 (1.42%) Hackathon
9 4 (1.42%) iPad
9 4 (1.42%) iPhone
9 4 (1.42%) Mobile App
9 4 (1.42%) Operational Technology
10 3 (1.07%) Self-Motivation
Operating Systems
1 69 (24.56%) Windows
2 24 (8.54%) Windows Server
3 23 (8.19%) Windows 10
4 16 (5.69%) Linux
5 12 (4.27%) Unix
6 10 (3.56%) VMS
7 5 (1.78%) Apple iOS
8 3 (1.07%) Mac OS
9 1 (0.36%) Android
Processes & Methodologies
1 111 (39.50%) ITIL
2 94 (33.45%) Problem-Solving
3 88 (31.32%) Incident Response
4 82 (29.18%) Continuous Improvement
5 75 (26.69%) Service Management
6 71 (25.27%) CI/CD
7 70 (24.91%) DevOps
8 69 (24.56%) Root Cause Analysis
9 59 (21.00%) ITSM
10 58 (20.64%) Observability
11 57 (20.28%) Service Delivery
12 53 (18.86%) Problem Management
13 51 (18.15%) Change Management
14 46 (16.37%) Cost Optimisation
15 42 (14.95%) Cost Management
16 41 (14.59%) Cybersecurity
17 38 (13.52%) Business Intelligence
18 37 (13.17%) Agile
18 37 (13.17%) Customer Service
19 35 (12.46%) Stakeholder Management
Programming Languages
1 51 (18.15%) SQL
2 39 (13.88%) Python
3 28 (9.96%) PowerShell
4 20 (7.12%) C#
4 20 (7.12%) Java
5 19 (6.76%) Go
6 16 (5.69%) Bash
7 11 (3.91%) JavaScript
8 10 (3.56%) Kusto Query Language
9 6 (2.14%) TypeScript
10 4 (1.42%) Shell Script
11 3 (1.07%) RPG
12 2 (0.71%) Bicep
12 2 (0.71%) COBOL
13 1 (0.36%) PHP
13 1 (0.36%) Ruby
Qualifications
1 42 (14.95%) Degree
2 27 (9.61%) CISSP
3 19 (6.76%) PMI Certification
3 19 (6.76%) PMP
4 15 (5.34%) Computer Science Degree
5 12 (4.27%) Cisco Certification
6 11 (3.91%) CISM
7 9 (3.20%) Azure Certification
8 6 (2.14%) (ISC)2 CCSP
8 6 (2.14%) CCNA
9 5 (1.78%) Microsoft Certification
9 5 (1.78%) Security Cleared
10 4 (1.42%) CISA
10 4 (1.42%) CompTIA CySA+
10 4 (1.42%) DV Cleared
10 4 (1.42%) GCIH
10 4 (1.42%) GIAC
10 4 (1.42%) MBCS
10 4 (1.42%) SC Cleared
11 3 (1.07%) FFIEC
Quality Assurance & Compliance
1 61 (21.71%) SLA
2 33 (11.74%) GDPR
3 26 (9.25%) ISO/IEC 27001
4 22 (7.83%) NIST
5 21 (7.47%) QA
6 14 (4.98%) SOC 2
7 12 (4.27%) Cyber Essentials
7 12 (4.27%) PCI DSS
8 9 (3.20%) Cyber Essentials PLUS
9 6 (2.14%) PMO
10 5 (1.78%) Data Quality
10 5 (1.78%) GRC
11 4 (1.42%) Sarbanes-Oxley
12 3 (1.07%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 3 (1.07%) ITGC
12 3 (1.07%) NIST 800
12 3 (1.07%) PSD2
13 1 (0.36%) Accessibility
13 1 (0.36%) COBIT
13 1 (0.36%) WCAG
System Software
1 61 (21.71%) Active Directory
2 31 (11.03%) Docker
3 9 (3.20%) Virtual Machines
4 6 (2.14%) VMware Infrastructure
5 4 (1.42%) Hyper-V
6 3 (1.07%) IAG
7 2 (0.71%) vSphere
7 2 (0.71%) XenDesktop
8 1 (0.36%) Virtual Desktop
Systems Management
1 40 (14.23%) Kubernetes
2 39 (13.88%) Terraform
3 25 (8.90%) Grafana
4 23 (8.19%) Ansible
4 23 (8.19%) Microsoft Intune
5 16 (5.69%) Prometheus
6 13 (4.63%) SCCM
7 7 (2.49%) Kibana
8 6 (2.14%) QRadar
9 4 (1.42%) Active Directory Federation Services
9 4 (1.42%) Argo
10 3 (1.07%) ArcSight ESM
11 2 (0.71%) Cisco CUCM
11 2 (0.71%) Control-M
11 2 (0.71%) Jamf Pro
11 2 (0.71%) Single Sign-On
12 1 (0.36%) Cilium
12 1 (0.36%) Computer Emergency Response Teams
12 1 (0.36%) Istio
12 1 (0.36%) RSA Archer
Vendors
1 82 (29.18%) Microsoft
2 52 (18.51%) ServiceNow
3 30 (10.68%) Databricks
4 16 (5.69%) Splunk
5 11 (3.91%) Citrix
6 10 (3.56%) Oracle
6 10 (3.56%) Remedy
7 9 (3.20%) BMC
8 7 (2.49%) Cisco
8 7 (2.49%) IBM
8 7 (2.49%) VMware
9 6 (2.14%) Dell
9 6 (2.14%) Sophos
10 5 (1.78%) Okta
10 5 (1.78%) SAP
11 4 (1.42%) IFS
11 4 (1.42%) OneLogin
11 4 (1.42%) OpenAI
11 4 (1.42%) Workday
11 4 (1.42%) Zscaler