Period
to 21 May 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > London
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 252 259 283
Rank change year-on-year +7 +24 +12
Permanent jobs citing Incident Management 943 905 1,029
As % of all permanent IT jobs advertised in London 1.37% 1.33% 1.25%
As % of the Processes & Methodologies category 1.49% 1.45% 1.37%
Number of salaries quoted 743 701 824
London median annual salary £52,500 £55,000 £54,000
Median salary % change year-on-year -4.55% +1.85% +13.68%
10th Percentile £30,000 £29,000 £29,750
90th Percentile £90,000 £85,000 £80,000
England median annual salary £47,000 £45,000 £45,000
% change year-on-year +4.44% - +7.14%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 63,190 62,246 75,098
As % of all permanent IT jobs advertised in London 91.75% 91.42% 91.15%
Number of salaries quoted 51,135 51,664 64,483
London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -
10th Percentile £35,750 £34,538 £33,250
90th Percentile £93,750 £90,000 £86,700
England median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in London.

Salary trend for Incident Management in London

Incident Management
Salary Histogram in London

The salary distribution of IT jobs citing Incident Management in London over the 6 months to 21 May 2018.

Salary histogram for Incident Management in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the London region over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +29 240 £57,500 -4.17% 19
West London +13 46 £50,000 +42.86% 12
North London +23 28 £90,000 +105.71%
South London -18 26 £33,000 -21.43% 5
East London 0 9 £62,500 -10.71% 6
Incident Management
England

For the 6 months to 21 May 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Incident Management.

1 373 (39.55%) ITIL
2 371 (39.34%) Finance
3 304 (32.24%) Windows
4 203 (21.53%) Information Security
5 201 (21.31%) Microsoft
6 183 (19.41%) Firewall
7 177 (18.77%) Problem-Solving
8 175 (18.56%) Linux
9 158 (16.76%) Change Management
10 150 (15.91%) CISSP
11 149 (15.80%) Active Directory
12 146 (15.48%) Problem Management
13 142 (15.06%) Service Management
14 111 (11.77%) Analytical Skills
15 109 (11.56%) CISM
15 109 (11.56%) Banking
15 109 (11.56%) Security Operations
16 104 (11.03%) Service Delivery
17 102 (10.82%) Risk Management
17 102 (10.82%) SQL
17 102 (10.82%) Oracle
17 102 (10.82%) SIEM
18 100 (10.60%) ISO/IEC 27001
18 100 (10.60%) Vulnerability Management
19 98 (10.39%) Unix
20 96 (10.18%) Management Information System
21 91 (9.65%) Microsoft Office
22 90 (9.54%) LAN
23 89 (9.44%) Degree
24 88 (9.33%) Windows 7

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (6.47%) IIS
2 51 (5.41%) MS Exchange
3 21 (2.23%) Exchange Server 2013
3 21 (2.23%) Skype for Business
4 20 (2.12%) Exchange Server 2010
4 20 (2.12%) WebSphere
5 12 (1.27%) SharePoint
6 11 (1.17%) WebLogic
7 8 (0.85%) Blackberry Enterprise Server
7 8 (0.85%) Confluence
7 8 (0.85%) Tomcat
8 7 (0.74%) CMS
8 7 (0.74%) OpenStack
9 6 (0.64%) Apache
9 6 (0.64%) BizTalk Server
10 4 (0.42%) Oracle Workflow
11 3 (0.32%) Apache Spark
11 3 (0.32%) Exchange Server 2007
11 3 (0.32%) Oracle SOA Suite
12 2 (0.21%) MQSeries
Applications
1 91 (9.65%) Microsoft Office
2 23 (2.44%) Microsoft Excel
3 19 (2.01%) Microsoft PowerPoint
4 11 (1.17%) Adobe Creative Suite
5 4 (0.42%) MS Visio
6 1 (0.11%) Adobe Captivate
6 1 (0.11%) AutoCAD
6 1 (0.11%) Camtasia
Business Applications
1 27 (2.86%) Markit EDM
2 9 (0.95%) IntelliMatch
2 9 (0.95%) Temenos T24
3 6 (0.64%) Elite 3E
3 6 (0.64%) RiskWrite
4 5 (0.53%) Eloqua
5 4 (0.42%) Carpe Diem
5 4 (0.42%) Endur
5 4 (0.42%) Remedy ITSM
5 4 (0.42%) SAP BPC
5 4 (0.42%) SAP CO
5 4 (0.42%) SAP FI
5 4 (0.42%) SAP FI/CO
6 3 (0.32%) Dynamics AX
7 2 (0.21%) Distributed Ledger
7 2 (0.21%) thinkFolio
8 1 (0.11%) Eikon
8 1 (0.11%) Oracle Payables
8 1 (0.11%) ScheduALL
8 1 (0.11%) SunGard APT
Cloud Services
1 68 (7.21%) Office 365
2 64 (6.79%) Microsoft Azure
3 47 (4.98%) Amazon AWS
4 45 (4.77%) PaaS
5 37 (3.92%) SaaS
6 24 (2.55%) IaaS
7 18 (1.91%) Amazon CloudWatch
8 7 (0.74%) Google Cloud Platform
8 7 (0.74%) OpenShift
9 6 (0.64%) Mimecast
10 5 (0.53%) Cloud Computing
11 4 (0.42%) Adobe Analytics
12 3 (0.32%) Amazon S3
12 3 (0.32%) OneDrive
13 1 (0.11%) Azure Active Directory
13 1 (0.11%) Force.com
13 1 (0.11%) Google Analytics
13 1 (0.11%) Slack
Communications & Networking
1 183 (19.41%) Firewall
2 90 (9.54%) LAN
3 76 (8.06%) WAN
4 75 (7.95%) TCP/IP
5 66 (7.00%) Network Security
6 59 (6.26%) DNS
7 50 (5.30%) DHCP
8 42 (4.45%) Wireless
9 38 (4.03%) VPN
10 26 (2.76%) MPLS
10 26 (2.76%) Multicast
11 25 (2.65%) DMZ
12 18 (1.91%) Internet
12 18 (1.91%) VLAN
13 17 (1.80%) Skype
13 17 (1.80%) VoIP
14 16 (1.70%) Wi-Fi
15 14 (1.48%) FTP
16 13 (1.38%) SNMP
17 12 (1.27%) SSL
Database & Business Intelligence
1 88 (9.33%) SQL Server
2 54 (5.73%) Oracle Database
3 31 (3.29%) BusinessObjects
3 31 (3.29%) Oracle Reports
4 29 (3.08%) Data Warehouse
5 16 (1.70%) SQL Server Reporting Services
6 15 (1.59%) Oracle BI EE
7 13 (1.38%) Relational Database
8 12 (1.27%) RDBMS
9 10 (1.06%) SQL Server Integration Services
10 9 (0.95%) SQL Server 2008
11 7 (0.74%) Big Data
11 7 (0.74%) Hadoop
11 7 (0.74%) NoSQL
12 6 (0.64%) Blockchain
12 6 (0.64%) Oracle Database 11g
12 6 (0.64%) Oracle Database 12c
13 5 (0.53%) SQL Server 2012
13 5 (0.53%) SQL Server 2014
14 4 (0.42%) BusinessObjects Dashboards
Development Applications
1 29 (3.08%) JIRA
2 9 (0.95%) Burp Suite
2 9 (0.95%) Metasploit
3 7 (0.74%) Eclipse
3 7 (0.74%) Subversion
4 6 (0.64%) Jenkins
4 6 (0.64%) MSBuild
4 6 (0.64%) Octopus Deploy
4 6 (0.64%) TeamCity
4 6 (0.64%) VersionOne
5 4 (0.42%) Git (software)
6 3 (0.32%) JDeveloper
7 2 (0.21%) Maven
7 2 (0.21%) MSI
7 2 (0.21%) Oracle Forms
7 2 (0.21%) SonarQube
8 1 (0.11%) JIRA Agile
8 1 (0.11%) Toad
General
1 371 (39.34%) Finance
2 109 (11.56%) Banking
3 45 (4.77%) Investment Banking
4 36 (3.82%) Financial Institution
5 35 (3.71%) Legal
6 31 (3.29%) Retail
7 27 (2.86%) Law
7 27 (2.86%) Telecoms
8 23 (2.44%) Front Office
9 17 (1.80%) Back Office
10 10 (1.06%) Marketing
10 10 (1.06%) Private Banking
11 9 (0.95%) International Banking
12 8 (0.85%) Advertising
13 7 (0.74%) Publishing
14 6 (0.64%) Prime Brokerage
15 5 (0.53%) General Ledger
16 2 (0.21%) Automotive
16 2 (0.21%) Billing
17 1 (0.11%) Manufacturing
Job Titles
1 303 (32.13%) Analyst
2 112 (11.88%) Applications Support
3 100 (10.60%) Support Analyst
4 77 (8.17%) Security Analyst
5 72 (7.64%) Team Leader
6 61 (6.47%) IT Manager
7 57 (6.04%) Service Analyst
8 55 (5.83%) Security Manager
9 49 (5.20%) Service Manager
10 48 (5.09%) Applications Support Analyst
11 46 (4.88%) Support Engineer
12 44 (4.67%) IT Analyst
13 40 (4.24%) Consultant
13 40 (4.24%) Senior Analyst
14 38 (4.03%) Network Engineer
15 36 (3.82%) 2nd Line Support
16 35 (3.71%) Operations Analyst
16 35 (3.71%) Service Desk Analyst
17 31 (3.29%) Senior Security Analyst
17 31 (3.29%) Technical Support
Libraries, Frameworks & Software Standards
1 31 (3.29%) Middleware
2 22 (2.33%) .NET
3 12 (1.27%) FIX Protocol
3 12 (1.27%) XML
4 10 (1.06%) MSMQ
4 10 (1.06%) SAML
4 10 (1.06%) WebSphere MQ
5 9 (0.95%) J2EE
5 9 (0.95%) JMS
6 8 (0.85%) Java EE
6 8 (0.85%) OAuth
7 5 (0.53%) Struts
7 5 (0.53%) Web Services
8 4 (0.42%) HTML
8 4 (0.42%) LDAP
9 3 (0.32%) .NET Framework
9 3 (0.32%) ASP.NET
9 3 (0.32%) LAMP
9 3 (0.32%) Oracle Fusion
9 3 (0.32%) XSL
Miscellaneous
1 111 (11.77%) Analytical Skills
2 96 (10.18%) Management Information System
3 61 (6.47%) Data Centre
4 32 (3.39%) Cyberthreat
4 32 (3.39%) Fintech
5 30 (3.18%) Security Operations Centre
6 26 (2.76%) Self-Motivation
7 18 (1.91%) Hedge funds
8 17 (1.80%) Public Cloud
9 16 (1.70%) Computer Science
9 16 (1.70%) Data Protection Act
10 15 (1.59%) iPhone
10 15 (1.59%) Smart Meter
11 13 (1.38%) Derivative
11 13 (1.38%) Foreign Exchange (FX)
12 12 (1.27%) Greenfield Project
12 12 (1.27%) Private Cloud
12 12 (1.27%) SWIFT
13 11 (1.17%) iPad
14 10 (1.06%) Enterprise Software
Operating Systems
1 304 (32.24%) Windows
2 175 (18.56%) Linux
3 98 (10.39%) Unix
4 88 (9.33%) Windows 7
5 84 (8.91%) Windows Server
6 62 (6.57%) Windows 10
7 50 (5.30%) Windows Server 2012
8 43 (4.56%) Windows Server 2003
9 42 (4.45%) Windows Server 2008
10 34 (3.61%) Mac OS X
11 24 (2.55%) Solaris
12 22 (2.33%) Android
13 18 (1.91%) Kali Linux
14 13 (1.38%) Red Hat Enterprise Linux
14 13 (1.38%) Windows XP
15 12 (1.27%) Windows 8
16 11 (1.17%) Apple iOS
16 11 (1.17%) Mac OS
17 6 (0.64%) Windows Phone
18 5 (0.53%) Mac OS X Server
Processes & Methodologies
1 373 (39.55%) ITIL
2 203 (21.53%) Information Security
3 177 (18.77%) Problem-Solving
4 158 (16.76%) Change Management
5 146 (15.48%) Problem Management
6 142 (15.06%) Service Management
7 109 (11.56%) Security Operations
8 104 (11.03%) Service Delivery
9 102 (10.82%) Risk Management
9 102 (10.82%) SIEM
10 100 (10.60%) Vulnerability Management
11 74 (7.85%) Process Improvement
12 66 (7.00%) Stakeholder Management
13 65 (6.89%) Cybersecurity
14 63 (6.68%) Capacity Management
15 62 (6.57%) Project Management
16 59 (6.26%) Mentoring
17 57 (6.04%) Asset Management
18 55 (5.83%) Vulnerability Scanning
19 54 (5.73%) Service Design
Programming Languages
1 102 (10.82%) SQL
2 64 (6.79%) PowerShell
3 44 (4.67%) Python
4 34 (3.61%) Java
5 27 (2.86%) Shell Script
6 20 (2.12%) C
7 18 (1.91%) Bash Shell
7 18 (1.91%) Ruby
8 17 (1.80%) Perl
9 8 (0.85%) PL/SQL
10 7 (0.74%) C#
11 4 (0.42%) T-SQL
11 4 (0.42%) VB
12 3 (0.32%) Korn
12 3 (0.32%) VBScript
12 3 (0.32%) WebLogic Scripting Tool
13 2 (0.21%) Kotlin
14 1 (0.11%) C++
14 1 (0.11%) Go
14 1 (0.11%) VBA
Qualifications
1 150 (15.91%) CISSP
2 109 (11.56%) CISM
3 89 (9.44%) Degree
4 82 (8.70%) Cisco Certification
5 68 (7.21%) CISA
6 62 (6.57%) CCNA
7 46 (4.88%) ITIL Certification
8 36 (3.82%) SANS
9 31 (3.29%) Microsoft Certification
10 25 (2.65%) OSCP
11 23 (2.44%) CCNP
12 18 (1.91%) MCSE
12 18 (1.91%) Security Cleared
13 17 (1.80%) SSCP
14 16 (1.70%) AWS Certification
14 16 (1.70%) CREST Certified
15 15 (1.59%) ISEB
15 15 (1.59%) ISTQB
16 14 (1.48%) CRISC
17 12 (1.27%) CCIE
Quality Assurance & Compliance
1 100 (10.60%) ISO/IEC 27001
2 82 (8.70%) SLA
3 49 (5.20%) GDPR
4 37 (3.92%) COBIT
5 34 (3.61%) PCI DSS
6 33 (3.50%) Data Quality
7 11 (1.17%) Sarbanes-Oxley
8 10 (1.06%) ISO 9001
8 10 (1.06%) QA
9 9 (0.95%) Cyber Essentials
10 8 (0.85%) COSO
11 7 (0.74%) Solvency II
12 4 (0.42%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 4 (0.42%) PMO
13 3 (0.32%) Cyber Essentials PLUS
13 3 (0.32%) ISAE 3402
13 3 (0.32%) JSP 440
13 3 (0.32%) RMADS
14 2 (0.21%) MiFID
15 1 (0.11%) ISO 22301
System Software
1 149 (15.80%) Active Directory
2 38 (4.03%) VMware Infrastructure
3 12 (1.27%) Hyper-V
3 12 (1.27%) VMware ESXi
4 9 (0.95%) XenApp
4 9 (0.95%) XenServer
5 8 (0.85%) Xen
6 7 (0.74%) vSphere
7 5 (0.53%) Docker
7 5 (0.53%) Microsoft App-V
8 4 (0.42%) DFS Replication
8 4 (0.42%) HDFS
8 4 (0.42%) XenDesktop
9 3 (0.32%) Oracle RAC
9 3 (0.32%) Virtual Desktop
10 2 (0.21%) Firmware
11 1 (0.11%) BitLocker
11 1 (0.11%) Ceph
11 1 (0.11%) Microsoft Virtual Server
11 1 (0.11%) Virtual Servers
Systems Management
1 46 (4.88%) SCCM
2 27 (2.86%) Nessus
3 18 (1.91%) Core Impact
3 18 (1.91%) Puppet
4 17 (1.80%) HP ALM
5 14 (1.48%) ITRS Geneos
5 14 (1.48%) ServiceCenter
6 13 (1.38%) CloudForms
7 10 (1.06%) RSA enVision
8 9 (0.95%) Backup Exec
8 9 (0.95%) Nagios
9 8 (0.85%) AirWatch
10 7 (0.74%) Microsoft Clustering
11 6 (0.64%) CASB
11 6 (0.64%) Icinga
11 6 (0.64%) McAfee ePO
12 4 (0.42%) Ansible
12 4 (0.42%) Cisco CUCM
12 4 (0.42%) Data Guard
12 4 (0.42%) OpenVAS
Vendors
1 201 (21.31%) Microsoft
2 102 (10.82%) Oracle
3 85 (9.01%) Cisco
4 74 (7.85%) Citrix
5 61 (6.47%) VMware
6 54 (5.73%) HP
7 47 (4.98%) ServiceNow
8 45 (4.77%) Apple
9 35 (3.71%) Remedy
10 33 (3.50%) F5
11 30 (3.18%) Splunk
12 28 (2.97%) Ivanti
13 27 (2.86%) Vermilion
14 21 (2.23%) Adobe
14 21 (2.23%) IBM
15 20 (2.12%) Alias
15 20 (2.12%) Palo Alto
16 19 (2.01%) Juniper
16 19 (2.01%) Qualys
16 19 (2.01%) SAP