Period
to 18 February 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > London
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 223 247 245
Rank change year-on-year +24 -2 +42
Permanent jobs citing Incident Management 1,064 962 1,191
As % of all permanent IT jobs advertised in London 1.53% 1.38% 1.39%
As % of the Processes & Methodologies category 1.68% 1.53% 1.55%
Number of salaries quoted 878 748 989
London median annual salary £55,000 £53,500 £50,500
Median salary % change year-on-year +2.80% +5.94% +1.00%
10th Percentile £29,925 £29,000 £29,650
90th Percentile £87,650 £85,000 £76,500
England median annual salary £47,500 £44,000 £43,000
% change year-on-year +7.95% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 63,408 62,998 76,885
As % of all permanent IT jobs advertised in London 91.43% 90.53% 89.78%
Number of salaries quoted 51,823 53,344 65,168
London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -
10th Percentile £36,250 £33,750 £33,750
90th Percentile £92,500 £90,000 £86,538
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in London.

Salary trend for Incident Management in London

Incident Management
Salary Histogram in London

The salary distribution of IT jobs citing Incident Management in London over the 6 months to 18 February 2018.

Salary histogram for Incident Management in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the London region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +52 250 £60,000 +25.00% 25
West London -1 46 £50,000 +25.00% 12
South London -25 30 £60,000 +41.18% 4
East London -3 23 £70,000 -6.67% 6
North London 0 22 £90,000 +104.55%
Incident Management
England

For the 6 months to 18 February 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Incident Management.

1 465 (43.70%) ITIL
2 391 (36.75%) Finance
3 329 (30.92%) Windows
4 255 (23.97%) Microsoft
5 234 (21.99%) Information Security
6 222 (20.86%) Problem Management
7 188 (17.67%) Firewall
8 185 (17.39%) Service Management
9 184 (17.29%) Change Management
10 174 (16.35%) Linux
11 164 (15.41%) Banking
12 160 (15.04%) CISSP
13 156 (14.66%) Service Delivery
14 155 (14.57%) SQL
15 154 (14.47%) Active Directory
16 149 (14.00%) ISO/IEC 27001
17 141 (13.25%) SIEM
18 128 (12.03%) Risk Management
19 127 (11.94%) Microsoft Office
20 124 (11.65%) Management Information System
21 121 (11.37%) SLA
22 119 (11.18%) Unix
23 112 (10.53%) Vulnerability Management
24 105 (9.87%) Cybersecurity
25 104 (9.77%) Analytical Skills
25 104 (9.77%) Degree
25 104 (9.77%) Citrix
25 104 (9.77%) Windows Server
26 102 (9.59%) WAN
26 102 (9.59%) Stakeholder Management

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (6.77%) MS Exchange
2 69 (6.48%) IIS
3 34 (3.20%) SharePoint
4 32 (3.01%) Exchange Server 2010
5 25 (2.35%) WebSphere
6 20 (1.88%) Exchange Server 2013
7 15 (1.41%) Skype for Business
8 14 (1.32%) BizTalk Server
9 12 (1.13%) WebLogic
10 11 (1.03%) Apache
11 10 (0.94%) Blackberry Enterprise Server
11 10 (0.94%) Confluence
12 9 (0.85%) Exchange Server 2007
13 8 (0.75%) Adobe Experience Manager
13 8 (0.75%) Anypoint
14 7 (0.66%) OpenStack
15 6 (0.56%) JBoss
16 5 (0.47%) CMS
16 5 (0.47%) SharePoint 2010
17 4 (0.38%) Tomcat
Applications
1 127 (11.94%) Microsoft Office
2 24 (2.26%) Microsoft Excel
3 20 (1.88%) Microsoft PowerPoint
4 18 (1.69%) Adobe Creative Suite
5 1 (0.094%) Adobe Premiere
5 1 (0.094%) AutoCAD
5 1 (0.094%) HipChat
5 1 (0.094%) Maya
5 1 (0.094%) MS Visio
Business Applications
1 19 (1.79%) Remedy ITSM
2 12 (1.13%) Eloqua
2 12 (1.13%) Markit EDM
3 11 (1.03%) Endur
4 8 (0.75%) Dynamics CRM
5 6 (0.56%) IntelliMatch
5 6 (0.56%) RiskWrite
5 6 (0.56%) Temenos T24
6 5 (0.47%) SAP CO
6 5 (0.47%) SAP FI
6 5 (0.47%) SAP FI/CO
7 4 (0.38%) Elite 3E
7 4 (0.38%) ION MarketView
7 4 (0.38%) LatentZero
7 4 (0.38%) SAP BPC
7 4 (0.38%) thinkFolio
8 3 (0.28%) Carpe Diem
9 2 (0.19%) Distributed Ledger
9 2 (0.19%) SAP SRM
9 2 (0.19%) ScheduALL
Cloud Services
1 85 (7.99%) Office 365
2 70 (6.58%) Amazon AWS
3 62 (5.83%) Microsoft Azure
4 36 (3.38%) SaaS
5 33 (3.10%) IaaS
6 32 (3.01%) PaaS
7 11 (1.03%) Adobe Analytics
8 10 (0.94%) Mimecast
8 10 (0.94%) OneDrive
9 8 (0.75%) Cloud Computing
10 7 (0.66%) Google Cloud Platform
11 4 (0.38%) Virtual Private Cloud
12 1 (0.094%) Amazon EC2
12 1 (0.094%) Amazon S3
12 1 (0.094%) AWS CloudFormation
12 1 (0.094%) Force.com
12 1 (0.094%) G Suite
12 1 (0.094%) Google Analytics
Communications & Networking
1 188 (17.67%) Firewall
2 102 (9.59%) WAN
3 95 (8.93%) LAN
4 92 (8.65%) TCP/IP
5 83 (7.80%) Network Security
6 59 (5.55%) DNS
7 48 (4.51%) DHCP
8 41 (3.85%) VPN
9 31 (2.91%) Intrusion Detection
10 27 (2.54%) Internet
11 26 (2.44%) DMZ
12 25 (2.35%) Multicast
13 22 (2.07%) VoIP
13 22 (2.07%) Wireless
14 21 (1.97%) FTP
14 21 (1.97%) SNMP
15 16 (1.50%) MPLS
16 15 (1.41%) SMTP
17 14 (1.32%) HTTP
18 13 (1.22%) SSH
Database & Business Intelligence
1 75 (7.05%) SQL Server
2 35 (3.29%) SQL Server Reporting Services
3 33 (3.10%) Oracle Database
4 31 (2.91%) SQL Server Integration Services
5 28 (2.63%) Relational Database
6 25 (2.35%) Oracle Reports
7 17 (1.60%) Data Warehouse
8 16 (1.50%) BusinessObjects
8 16 (1.50%) RDBMS
9 14 (1.32%) MySQL
10 12 (1.13%) Big Data
11 8 (0.75%) Amazon Redshift
11 8 (0.75%) Blockchain
11 8 (0.75%) SQL Server Analysis Services
12 7 (0.66%) Oracle BI EE
12 7 (0.66%) SQL Server 2008
12 7 (0.66%) SQL Server 2014
13 6 (0.56%) Oracle Database 11g
13 6 (0.56%) Oracle Database 12c
13 6 (0.56%) SQL Server 2012
Development Applications
1 44 (4.14%) JIRA
2 16 (1.50%) Burp Suite
2 16 (1.50%) Metasploit
3 15 (1.41%) Subversion
4 9 (0.85%) Eclipse
5 6 (0.56%) VersionOne
6 4 (0.38%) Jenkins
6 4 (0.38%) SonarQube
7 3 (0.28%) Git (software)
7 3 (0.28%) IntelliJ
7 3 (0.28%) JDeveloper
8 2 (0.19%) FxCop
8 2 (0.19%) MSI
9 1 (0.094%) JIRA Agile
9 1 (0.094%) Maven
9 1 (0.094%) MSBuild
9 1 (0.094%) Octopus Deploy
9 1 (0.094%) TeamCity
9 1 (0.094%) Vagrant
General
1 391 (36.75%) Finance
2 164 (15.41%) Banking
3 43 (4.04%) Investment Banking
4 42 (3.95%) Back Office
5 38 (3.57%) Legal
5 38 (3.57%) Retail
6 37 (3.48%) Financial Institution
6 37 (3.48%) Law
7 28 (2.63%) Front Office
8 24 (2.26%) Telecoms
9 18 (1.69%) Private Banking
10 15 (1.41%) Advertising
10 15 (1.41%) International Banking
10 15 (1.41%) Publishing
11 14 (1.32%) Marketing
12 11 (1.03%) Retail Banking
13 7 (0.66%) Billing
14 4 (0.38%) French Language
14 4 (0.38%) General Ledger
15 2 (0.19%) German Language
Job Titles
1 367 (34.49%) Analyst
2 136 (12.78%) Support Analyst
3 120 (11.28%) Applications Support
4 95 (8.93%) Security Analyst
5 74 (6.95%) IT Manager
6 69 (6.48%) Service Manager
7 68 (6.39%) Applications Support Analyst
8 63 (5.92%) Service Analyst
9 53 (4.98%) IT Analyst
9 53 (4.98%) Security Manager
10 50 (4.70%) Consultant
11 48 (4.51%) Incident Manager
12 45 (4.23%) Team Leader
13 41 (3.85%) Infrastructure Manager
14 37 (3.48%) Information Analyst
14 37 (3.48%) Service Desk Analyst
15 36 (3.38%) Incident Analyst
15 36 (3.38%) Information Security Analyst
16 35 (3.29%) 2nd Line Support
17 34 (3.20%) IT Support
Libraries, Frameworks & Software Standards
1 29 (2.73%) Web Services
2 25 (2.35%) Middleware
3 19 (1.79%) J2EE
3 19 (1.79%) WebSphere MQ
4 17 (1.60%) .NET
4 17 (1.60%) MSMQ
5 16 (1.50%) FIX Protocol
6 15 (1.41%) SOAP
7 13 (1.22%) REST
7 13 (1.22%) XML
8 9 (0.85%) Java EE
8 9 (0.85%) OAuth
8 9 (0.85%) SAML
8 9 (0.85%) Struts
9 8 (0.75%) AngularJS
9 8 (0.75%) CSS
9 8 (0.75%) HTML
9 8 (0.75%) LAMP
10 7 (0.66%) JMS
11 4 (0.38%) XML Messaging
Miscellaneous
1 124 (11.65%) Management Information System
2 104 (9.77%) Analytical Skills
3 72 (6.77%) Data Centre
4 40 (3.76%) Cyberthreat
5 29 (2.73%) SWIFT
6 25 (2.35%) Data Protection Act
7 23 (2.16%) Computer Science
8 22 (2.07%) Blackberry
8 22 (2.07%) Fintech
9 21 (1.97%) Equities
9 21 (1.97%) Foreign Exchange (FX)
10 20 (1.88%) Hedge funds
11 17 (1.60%) Security Operations Centre
12 16 (1.50%) CMDB
13 15 (1.41%) Enterprise Software
13 15 (1.41%) Greenfield Project
14 14 (1.32%) Client/Server
14 14 (1.32%) Virtual Team
15 13 (1.22%) Private Cloud
16 12 (1.13%) Derivative
Operating Systems
1 329 (30.92%) Windows
2 174 (16.35%) Linux
3 119 (11.18%) Unix
4 104 (9.77%) Windows Server
5 83 (7.80%) Windows 7
6 55 (5.17%) Windows Server 2003
7 54 (5.08%) Windows Server 2012
8 40 (3.76%) Windows Server 2008
9 34 (3.20%) Mac OS X
10 33 (3.10%) Windows 10
11 26 (2.44%) Solaris
12 25 (2.35%) Kali Linux
13 21 (1.97%) Apple iOS
14 20 (1.88%) Android
15 17 (1.60%) Windows XP
16 16 (1.50%) Windows 8
17 14 (1.32%) Red Hat Enterprise Linux
18 10 (0.94%) Windows Phone
19 6 (0.56%) Windows 2000 Server
20 3 (0.28%) CentOS
Processes & Methodologies
1 465 (43.70%) ITIL
2 234 (21.99%) Information Security
3 222 (20.86%) Problem Management
4 185 (17.39%) Service Management
5 184 (17.29%) Change Management
6 156 (14.66%) Service Delivery
7 141 (13.25%) SIEM
8 128 (12.03%) Risk Management
9 112 (10.53%) Vulnerability Management
10 105 (9.87%) Cybersecurity
11 102 (9.59%) Stakeholder Management
12 97 (9.12%) Security Operations
13 87 (8.18%) Project Management
14 80 (7.52%) Root Cause Analysis
15 76 (7.14%) Disaster Recovery
15 76 (7.14%) Vulnerability Scanning
16 75 (7.05%) Patch Management
17 67 (6.30%) Continuous Improvement
18 66 (6.20%) ITSM
19 58 (5.45%) Configuration Management
Programming Languages
1 155 (14.57%) SQL
2 81 (7.61%) PowerShell
3 38 (3.57%) Java
4 36 (3.38%) Python
5 28 (2.63%) Shell Script
6 22 (2.07%) C
7 19 (1.79%) Perl
8 16 (1.50%) JavaScript
9 13 (1.22%) Bash Shell
9 13 (1.22%) PHP
9 13 (1.22%) T-SQL
10 12 (1.13%) VB
11 8 (0.75%) VBScript
12 7 (0.66%) Ruby
13 6 (0.56%) C#
14 4 (0.38%) PL/SQL
15 3 (0.28%) ABAP
15 3 (0.28%) WebLogic Scripting Tool
16 2 (0.19%) Kotlin
17 1 (0.094%) Bourne shell
Qualifications
1 160 (15.04%) CISSP
2 104 (9.77%) Degree
3 97 (9.12%) CISM
4 76 (7.14%) CISA
5 57 (5.36%) Cisco Certification
6 48 (4.51%) CCNA
7 47 (4.42%) ITIL Certification
8 40 (3.76%) Microsoft Certification
9 32 (3.01%) OSCP
10 27 (2.54%) SSCP
11 23 (2.16%) CREST Certified
11 23 (2.16%) SANS
12 22 (2.07%) CRISC
12 22 (2.07%) Security Cleared
13 20 (1.88%) MCP
13 20 (1.88%) MCSE
14 19 (1.79%) GIAC
15 15 (1.41%) CCIE
16 14 (1.32%) CCSP
17 13 (1.22%) ISEB
Quality Assurance & Compliance
1 149 (14.00%) ISO/IEC 27001
2 121 (11.37%) SLA
3 66 (6.20%) GDPR
4 50 (4.70%) COBIT
5 44 (4.14%) PCI DSS
6 21 (1.97%) ISO 9001
6 21 (1.97%) Sarbanes-Oxley
7 16 (1.50%) Data Quality
8 14 (1.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 11 (1.03%) Cyber Essentials
10 7 (0.66%) QA
10 7 (0.66%) Solvency II
11 6 (0.56%) COSO
12 3 (0.28%) ISAE 3402
12 3 (0.28%) JSP 440
12 3 (0.28%) RMADS
13 2 (0.19%) ISO 22301
14 1 (0.094%) ISO 14001
System Software
1 154 (14.47%) Active Directory
2 68 (6.39%) VMware Infrastructure
3 22 (2.07%) XenApp
4 18 (1.69%) VMware ESXi
5 15 (1.41%) Xen
5 15 (1.41%) XenServer
6 13 (1.22%) Docker
7 11 (1.03%) Hyper-V
7 11 (1.03%) XenDesktop
8 9 (0.85%) DFS Replication
8 9 (0.85%) Microsoft App-V
9 5 (0.47%) BitLocker
9 5 (0.47%) vSphere
10 2 (0.19%) Firmware
10 2 (0.19%) Virtual Desktop
11 1 (0.094%) EMC RecoverPoint
11 1 (0.094%) HDFS
11 1 (0.094%) Terminal Server
11 1 (0.094%) VMware Server
11 1 (0.094%) VMware Workstation
Systems Management
1 59 (5.55%) SCCM
2 51 (4.79%) Nessus
3 28 (2.63%) Core Impact
4 18 (1.69%) WSUS
5 16 (1.50%) McAfee ePO
5 16 (1.50%) ServiceCenter
6 14 (1.32%) OpenVAS
7 13 (1.22%) Backup Exec
8 12 (1.13%) Oracle Enterprise Manager
9 9 (0.85%) Puppet
9 9 (0.85%) RSA enVision
9 9 (0.85%) SCOM
9 9 (0.85%) SCOrch
9 9 (0.85%) XenMobile
10 8 (0.75%) ITRS Geneos
10 8 (0.75%) Nagios
10 8 (0.75%) QRadar
11 6 (0.56%) Cisco CUCM
11 6 (0.56%) EdgeSight
11 6 (0.56%) FTK
Vendors
1 255 (23.97%) Microsoft
2 104 (9.77%) Citrix
3 100 (9.40%) Oracle
4 96 (9.02%) VMware
5 68 (6.39%) Cisco
6 59 (5.55%) HP
7 56 (5.26%) Remedy
7 56 (5.26%) ServiceNow
8 43 (4.04%) Splunk
9 38 (3.57%) Apple
10 36 (3.38%) Ivanti
11 33 (3.10%) Adobe
12 32 (3.01%) Palo Alto
13 30 (2.82%) F5
14 29 (2.73%) Qualys
15 28 (2.63%) Bloomberg
15 28 (2.63%) McAfee
16 27 (2.54%) IBM
17 26 (2.44%) SAP
18 24 (2.26%) Reuters