Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 240 263 246
Rank change year-on-year +23 -17 +48
Permanent jobs citing Incident Management 1113 963 1243
As % of all permanent IT jobs advertised in London 1.48% 1.29% 1.39%
As % of the Processes & Methodologies category 1.62% 1.42% 1.56%
Number of salaries quoted 862 821 1043
London median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% -4.76%
10th Percentile £29,000 £29,000 £28,500
90th Percentile £85,000 £85,000 £76,250
England median annual salary £45,000 £44,000 £42,500
% change year-on-year +2.27% +3.53% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 68869 67817 79798
As % of all permanent IT jobs advertised in London 91.63% 90.61% 89.56%
Number of salaries quoted 52972 58374 67234
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £33,750 £33,000
90th Percentile £90,000 £88,750 £86,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in London.

Salary trend for Incident Management in London

Incident Management
Salary Histogram in London

The salary distribution of IT jobs citing Incident Management in London over the 6 months to 20 November 2017.

Salary histogram for Incident Management in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +42 211 £60,000 +33.33% 15
West London +2 52 £54,250 +3.33% 3
South London +1 33 £42,500 -24.44% 1
East London -6 27 £75,000 +87.50% 4
North London -13 5 £28,881 -32.83%
Incident Management
England

For the 6 months to 20 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Incident Management.

1 425 (38.19%) Finance
2 421 (37.83%) ITIL
3 291 (26.15%) Windows
4 266 (23.90%) Banking
5 257 (23.09%) Problem Management
6 218 (19.59%) Change Management
7 203 (18.24%) Analytical Skills
8 200 (17.97%) Information Security
9 197 (17.70%) Microsoft
10 189 (16.98%) Service Delivery
11 182 (16.35%) Service Management
12 176 (15.81%) SQL
13 163 (14.65%) Linux
14 157 (14.11%) SLA
15 144 (12.94%) Investment Banking
16 128 (11.50%) Firewall
16 128 (11.50%) Active Directory
17 123 (11.05%) Front Office
18 121 (10.87%) Management Information System
19 120 (10.78%) CISSP
20 116 (10.42%) Unix
20 116 (10.42%) SIEM
20 116 (10.42%) Continuous Improvement
21 115 (10.33%) Wealth Management
22 113 (10.15%) Stakeholder Management
23 111 (9.97%) Asset Management
23 111 (9.97%) Degree
24 107 (9.61%) Cybersecurity
25 104 (9.34%) Root Cause Analysis
26 102 (9.16%) VMware

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (4.67%) MS Exchange
2 42 (3.77%) IIS
3 31 (2.79%) SharePoint
4 29 (2.61%) Exchange Server 2010
5 21 (1.89%) Skype for Business
6 13 (1.17%) WebSphere
7 12 (1.08%) Confluence
8 11 (0.99%) BizTalk Server
9 10 (0.90%) Apache
9 10 (0.90%) Exchange Server 2007
9 10 (0.90%) Exchange Server 2013
10 9 (0.81%) SharePoint 2010
11 8 (0.72%) Adobe Experience Manager
11 8 (0.72%) Anypoint
12 7 (0.63%) Blackberry Enterprise Server
12 7 (0.63%) WebLogic
13 6 (0.54%) CMS
13 6 (0.54%) JBoss
14 5 (0.45%) Tomcat
15 3 (0.27%) MQSeries
Applications
1 102 (9.16%) Microsoft Office
2 16 (1.44%) Microsoft Excel
3 12 (1.08%) Microsoft PowerPoint
4 8 (0.72%) Adobe Creative Suite
5 3 (0.27%) HipChat
6 2 (0.18%) Maya
6 2 (0.18%) MS Visio
7 1 (0.090%) Adobe Premiere
7 1 (0.090%) Spreadsheet
Business Applications
1 16 (1.44%) Remedy ITSM
2 12 (1.08%) Eloqua
3 11 (0.99%) Dynamics CRM
4 10 (0.90%) RiskWrite
5 6 (0.54%) Endur
5 6 (0.54%) Summit
5 6 (0.54%) thinkFolio
6 5 (0.45%) SAP CAR
6 5 (0.45%) SAP POS DM
6 5 (0.45%) SAP Retail
7 4 (0.36%) ION MarketView
7 4 (0.36%) LatentZero
8 3 (0.27%) Findur
8 3 (0.27%) SAP BPC
9 2 (0.18%) Dynamics AX
9 2 (0.18%) Salesforce.com CRM
9 2 (0.18%) SAP SRM
9 2 (0.18%) SunGard APT
10 1 (0.090%) Misys Equation
10 1 (0.090%) Oracle Cash Management
Cloud Services
1 75 (6.74%) Office 365
2 74 (6.65%) Amazon AWS
3 48 (4.31%) Microsoft Azure
4 19 (1.71%) SaaS
5 16 (1.44%) Virtual Private Cloud
6 14 (1.26%) IaaS
7 10 (0.90%) Adobe Analytics
8 9 (0.81%) OneDrive
9 8 (0.72%) Mimecast
10 5 (0.45%) Yammer
11 4 (0.36%) Cloud Computing
11 4 (0.36%) G Suite
12 3 (0.27%) PaaS
12 3 (0.27%) Slack
13 2 (0.18%) Trello
14 1 (0.090%) Amazon EC2
14 1 (0.090%) Amazon S3
14 1 (0.090%) AWS CloudFormation
14 1 (0.090%) Google Cloud Platform
14 1 (0.090%) OpenDNS
Communications & Networking
1 128 (11.50%) Firewall
2 86 (7.73%) WAN
3 78 (7.01%) LAN
4 76 (6.83%) TCP/IP
5 62 (5.57%) Network Security
6 50 (4.49%) VPN
7 30 (2.70%) Intrusion Detection
8 29 (2.61%) Internet
9 28 (2.52%) Wireless
10 25 (2.25%) DNS
11 24 (2.16%) Skype
12 21 (1.89%) MPLS
12 21 (1.89%) Multicast
13 20 (1.80%) VoIP
14 16 (1.44%) DHCP
14 16 (1.44%) IPsec
15 15 (1.35%) BGP
15 15 (1.35%) EIGRP
15 15 (1.35%) OSPF
15 15 (1.35%) tcpdump
Database & Business Intelligence
1 42 (3.77%) SQL Server
2 25 (2.25%) Relational Database
2 25 (2.25%) SQL Server Integration Services
2 25 (2.25%) SQL Server Reporting Services
3 21 (1.89%) Oracle Database
4 12 (1.08%) Oracle Reports
4 12 (1.08%) RDBMS
5 11 (0.99%) MySQL
6 9 (0.81%) Hadoop
6 9 (0.81%) Oracle Database 11g
7 8 (0.72%) Amazon Redshift
7 8 (0.72%) SAP BW
7 8 (0.72%) SAP HANA
8 7 (0.63%) Data Warehouse
8 7 (0.63%) SQL Server Analysis Services
9 6 (0.54%) Big Data
9 6 (0.54%) JasperReports
9 6 (0.54%) SQL Server 2012
9 6 (0.54%) SQL Server 2014
10 5 (0.45%) SQL Server 2008
Development Applications
1 39 (3.50%) JIRA
2 14 (1.26%) Eclipse
3 10 (0.90%) Subversion
3 10 (0.90%) VersionOne
4 8 (0.72%) Talend Open Studio
5 7 (0.63%) Burp Suite
5 7 (0.63%) Metasploit
6 4 (0.36%) IntelliJ
6 4 (0.36%) Jenkins
7 3 (0.27%) Git (software)
8 2 (0.18%) FxCop
8 2 (0.18%) SonarQube
8 2 (0.18%) Team Foundation Server
9 1 (0.090%) JIRA Agile
9 1 (0.090%) Maven
9 1 (0.090%) TeamCity
9 1 (0.090%) Vagrant
General
1 425 (38.19%) Finance
2 266 (23.90%) Banking
3 144 (12.94%) Investment Banking
4 123 (11.05%) Front Office
5 100 (8.98%) Retail Banking
6 87 (7.82%) Back Office
7 37 (3.32%) Legal
8 35 (3.14%) Law
9 34 (3.05%) Retail
10 28 (2.52%) Telecoms
11 26 (2.34%) Financial Institution
11 26 (2.34%) Publishing
12 17 (1.53%) Marketing
13 11 (0.99%) Advertising
13 11 (0.99%) International Banking
14 10 (0.90%) Billing
15 9 (0.81%) Private Banking
16 8 (0.72%) Manufacturing
17 5 (0.45%) Italian Language
17 5 (0.45%) Pharmaceutical
Job Titles
1 362 (32.52%) Analyst
2 146 (13.12%) Support Analyst
3 117 (10.51%) Applications Support
4 97 (8.72%) IT Manager
5 77 (6.92%) Security Analyst
6 76 (6.83%) Applications Support Analyst
7 74 (6.65%) IT Support
8 62 (5.57%) Service Manager
9 58 (5.21%) Incident Manager
9 58 (5.21%) Security Manager
10 57 (5.12%) Service Analyst
11 48 (4.31%) Support Manager
12 45 (4.04%) IT Support Manager
12 45 (4.04%) Production Manager
13 44 (3.95%) Software Engineer
14 38 (3.41%) Consultant
15 36 (3.23%) Banking Analyst
16 34 (3.05%) Technical Support
17 33 (2.96%) Infrastructure Specialist
17 33 (2.96%) Network Engineer
Libraries, Frameworks & Software Standards
1 61 (5.48%) Middleware
2 43 (3.86%) Web Services
3 24 (2.16%) SOAP
4 20 (1.80%) XML
5 17 (1.53%) AngularJS
5 17 (1.53%) Java EE
6 16 (1.44%) J2EE
6 16 (1.44%) SailPoint
7 15 (1.35%) .NET
8 14 (1.26%) 802.1X
8 14 (1.26%) FIX Protocol
9 13 (1.17%) REST
10 12 (1.08%) CSS
10 12 (1.08%) HTML
11 10 (0.90%) WebSphere MQ
12 8 (0.72%) Apache Camel
12 8 (0.72%) LAMP
12 8 (0.72%) Node.js
13 7 (0.63%) MSMQ
14 6 (0.54%) Hibernate
Miscellaneous
1 203 (18.24%) Analytical Skills
2 121 (10.87%) Management Information System
3 88 (7.91%) Data Centre
4 63 (5.66%) Equities
5 55 (4.94%) Derivative
6 52 (4.67%) Equity Derivative
7 36 (3.23%) Foreign Exchange (FX)
8 27 (2.43%) Blackberry
8 27 (2.43%) Computer Science
9 25 (2.25%) Fixed Income
9 25 (2.25%) SWIFT
10 22 (1.98%) Cyber Attack
10 22 (1.98%) Cyberthreat
11 20 (1.80%) CMDB
12 18 (1.62%) Hedge funds
13 17 (1.53%) Enterprise Software
13 17 (1.53%) Video Conferencing
14 16 (1.44%) Security Operations Centre
14 16 (1.44%) Virtual Team
15 15 (1.35%) Client/Server
Operating Systems
1 291 (26.15%) Windows
2 163 (14.65%) Linux
3 116 (10.42%) Unix
4 79 (7.10%) Windows Server
5 72 (6.47%) Windows 7
6 61 (5.48%) Windows Server 2012
7 37 (3.32%) Windows Server 2003
8 36 (3.23%) Windows Server 2008
9 31 (2.79%) Windows 10
10 20 (1.80%) Red Hat Enterprise Linux
11 19 (1.71%) Mac OS X
12 18 (1.62%) Apple iOS
13 15 (1.35%) Android
13 15 (1.35%) Solaris
14 13 (1.17%) Windows 8
15 9 (0.81%) Mac OS
15 9 (0.81%) Windows Phone
15 9 (0.81%) Windows XP
16 7 (0.63%) Kali Linux
17 6 (0.54%) Windows 2000 Server
Processes & Methodologies
1 421 (37.83%) ITIL
2 257 (23.09%) Problem Management
3 218 (19.59%) Change Management
4 200 (17.97%) Information Security
5 189 (16.98%) Service Delivery
6 182 (16.35%) Service Management
7 116 (10.42%) Continuous Improvement
7 116 (10.42%) SIEM
8 115 (10.33%) Wealth Management
9 113 (10.15%) Stakeholder Management
10 111 (9.97%) Asset Management
11 107 (9.61%) Cybersecurity
12 104 (9.34%) Root Cause Analysis
13 99 (8.89%) Risk Management
14 88 (7.91%) Agile Software Development
15 83 (7.46%) Security Operations
16 78 (7.01%) Project Management
17 71 (6.38%) ITSM
18 70 (6.29%) Disaster Recovery
19 62 (5.57%) Vulnerability Scanning
Programming Languages
1 176 (15.81%) SQL
2 99 (8.89%) Java
3 70 (6.29%) PowerShell
4 65 (5.84%) Shell Script
5 49 (4.40%) C#
6 33 (2.96%) Python
7 26 (2.34%) Perl
8 23 (2.07%) JavaScript
9 19 (1.71%) C
10 15 (1.35%) PHP
10 15 (1.35%) T-SQL
10 15 (1.35%) VB
11 10 (0.90%) Bash Shell
12 8 (0.72%) ABAP
13 7 (0.63%) VBScript
14 6 (0.54%) Ruby
15 3 (0.27%) MATLAB
15 3 (0.27%) PL/SQL
16 2 (0.18%) Bourne shell
16 2 (0.18%) C-shell
Qualifications
1 120 (10.78%) CISSP
2 111 (9.97%) Degree
3 78 (7.01%) CISM
4 62 (5.57%) CISA
5 46 (4.13%) ITIL Certification
6 44 (3.95%) Cisco Certification
7 41 (3.68%) GIAC
8 32 (2.88%) Microsoft Certification
9 27 (2.43%) CCNA
10 25 (2.25%) CREST Certified
11 24 (2.16%) GCIH
12 18 (1.62%) MCP
12 18 (1.62%) MCSE
13 17 (1.53%) CCNP
13 17 (1.53%) GSEC
14 16 (1.44%) CCIE
14 16 (1.44%) GISF
14 16 (1.44%) SANS
15 13 (1.17%) Computer Science Degree
15 13 (1.17%) SSCP
Quality Assurance & Compliance
1 157 (14.11%) SLA
2 99 (8.89%) ISO/IEC 27001
3 28 (2.52%) GDPR
4 24 (2.16%) COBIT
4 24 (2.16%) PCI DSS
5 15 (1.35%) Sarbanes-Oxley
6 13 (1.17%) ISO 9001
6 13 (1.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 8 (0.72%) Cyber Essentials
8 6 (0.54%) QA
9 2 (0.18%) Solvency II
10 1 (0.090%) BS25999
10 1 (0.090%) COSO
10 1 (0.090%) Data Quality
10 1 (0.090%) ISO 14001
10 1 (0.090%) ISO 22301
10 1 (0.090%) ISO 31000
10 1 (0.090%) ISO/IEC 27005
System Software
1 128 (11.50%) Active Directory
2 74 (6.65%) VMware Infrastructure
3 23 (2.07%) XenApp
4 20 (1.80%) VMware ESXi
5 18 (1.62%) Hyper-V
6 14 (1.26%) Microsoft App-V
6 14 (1.26%) XenDesktop
7 10 (0.90%) Docker
8 9 (0.81%) DFS Replication
9 7 (0.63%) ProxySG
9 7 (0.63%) Xen
10 6 (0.54%) XenServer
11 5 (0.45%) BitLocker
11 5 (0.45%) NFS
11 5 (0.45%) vSphere
12 4 (0.36%) EMC RecoverPoint
12 4 (0.36%) Virtual Machines
13 3 (0.27%) Cronacle
14 2 (0.18%) Terminal Services
14 2 (0.18%) Virtual Servers
Systems Management
1 58 (5.21%) SCCM
2 43 (3.86%) Nessus
3 32 (2.88%) WSUS
4 24 (2.16%) McAfee ePO
5 23 (2.07%) Core Impact
5 23 (2.07%) OpenVAS
6 17 (1.53%) Nagios
6 17 (1.53%) QRadar
7 16 (1.44%) Nexpose
7 16 (1.44%) PowerBroker
7 16 (1.44%) RSA Security Analytics
8 14 (1.26%) SCOM
8 14 (1.26%) SCOrch
9 12 (1.08%) Oracle Enterprise Manager
10 11 (0.99%) FTK
11 9 (0.81%) XenMobile
12 8 (0.72%) Control-M
13 7 (0.63%) Backup Exec
13 7 (0.63%) Cisco CUCM
13 7 (0.63%) Microsoft Clustering
Vendors
1 197 (17.70%) Microsoft
2 102 (9.16%) VMware
3 96 (8.63%) Citrix
4 90 (8.09%) Oracle
5 85 (7.64%) Cisco
6 61 (5.48%) HP
7 60 (5.39%) ServiceNow
8 53 (4.76%) Palo Alto
9 49 (4.40%) Remedy
10 48 (4.31%) Splunk
11 45 (4.04%) Sun
12 38 (3.41%) CheckPoint
13 34 (3.05%) Juniper
14 32 (2.88%) Qualys
15 30 (2.70%) Apple
16 29 (2.61%) McAfee
17 26 (2.34%) Red Hat
18 25 (2.25%) SAP
19 23 (2.07%) Adobe
19 23 (2.07%) ArcSight