Period
to 19 November 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 November 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > London
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 328 243 263
Rank change year-on-year -85 +20 -16
Permanent jobs citing Incident Management 642 1,109 969
As % of all permanent IT jobs advertised in London 0.96% 1.48% 1.28%
As % of the Processes & Methodologies category 1.05% 1.60% 1.40%
Number of salaries quoted 495 855 826
London median annual salary £52,500 £55,000 £52,500
Median salary % change year-on-year -4.55% +4.76% +5.00%
10th Percentile £29,000 £29,000 £29,000
90th Percentile £82,500 £85,000 £85,000
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 61,344 69,345 69,368
As % of all permanent IT jobs advertised in London 91.63% 92.80% 91.89%
Number of salaries quoted 49,596 53,358 59,717
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £35,000 £33,500
90th Percentile £95,000 £90,000 £88,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in London.

Salary trend for Incident Management in London

Incident Management
Salary Histogram in London

The salary distribution of IT jobs citing Incident Management in London over the 6 months to 19 November 2018.

Salary histogram for Incident Management in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the London region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -71 130 £50,000 -20.00% 19
South London +17 51 £38,166 -9.97% 4
West London -13 21 £36,000 -33.64% 18
East London -29 3 £90,000 +20.00% 5
North London +9 2 £28,000 -3.05% 1
Incident Management
England

For the 6 months to 19 November 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Incident Management.

1 272 (42.37%) ITIL
2 223 (34.74%) Finance
3 186 (28.97%) Windows
4 145 (22.59%) Problem Management
5 135 (21.03%) Microsoft
6 132 (20.56%) Information Security
7 126 (19.63%) Banking
8 113 (17.60%) Linux
8 113 (17.60%) Microsoft Office
9 111 (17.29%) Service Management
10 108 (16.82%) Active Directory
11 98 (15.26%) Problem-Solving
12 97 (15.11%) Change Management
13 81 (12.62%) Analytical Skills
14 79 (12.31%) Service Delivery
15 78 (12.15%) Firewall
16 75 (11.68%) Management Information System
17 74 (11.53%) Cybersecurity
18 73 (11.37%) Windows Server
19 71 (11.06%) PowerShell
19 71 (11.06%) SLA
20 69 (10.75%) Degree
21 68 (10.59%) SQL
22 67 (10.44%) Agile Software Development
23 65 (10.12%) Unix
23 65 (10.12%) Security Operations
24 63 (9.81%) Risk Management
25 62 (9.66%) ISO/IEC 27001
26 60 (9.35%) Disaster Recovery
27 58 (9.03%) CISSP

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (3.74%) MS Exchange
2 20 (3.12%) SharePoint
3 17 (2.65%) Exchange Server 2010
4 14 (2.18%) Apache
4 14 (2.18%) Exchange Server 2013
5 13 (2.02%) JBoss
5 13 (2.02%) Skype for Business
6 12 (1.87%) nginx
7 11 (1.71%) Confluence
7 11 (1.71%) IIS
8 7 (1.09%) Tomcat
9 4 (0.62%) BizTalk Server
9 4 (0.62%) Blackberry Enterprise Server
10 3 (0.47%) CMS
10 3 (0.47%) Elasticsearch
10 3 (0.47%) Exchange Server 2007
10 3 (0.47%) IBM Notes
10 3 (0.47%) Oracle Coherence
11 2 (0.31%) Oracle Workflow
11 2 (0.31%) WebSphere
Applications
1 113 (17.60%) Microsoft Office
2 17 (2.65%) Microsoft Excel
3 8 (1.25%) Microsoft PowerPoint
4 6 (0.93%) AutoCAD
5 3 (0.47%) Acrobat
6 1 (0.16%) Microsoft Project
6 1 (0.16%) MS Visio
Business Applications
1 8 (1.25%) Dynamics AX
2 7 (1.09%) SAP SRM
3 6 (0.93%) OpenText VIM for SAP
3 6 (0.93%) SAP MDG
3 6 (0.93%) SAP MM
4 5 (0.78%) LatentZero
4 5 (0.78%) thinkFolio
5 3 (0.47%) Dynamics CRM
6 2 (0.31%) Magento
6 2 (0.31%) Remedy ITSM
7 1 (0.16%) ION MarketView
7 1 (0.16%) NetSuite
7 1 (0.16%) Northgate Housing
7 1 (0.16%) Remedy AR System
7 1 (0.16%) Salesforce.com CRM
7 1 (0.16%) SAP CO
7 1 (0.16%) SAP FI
7 1 (0.16%) SAP FI/CO
7 1 (0.16%) SAP HCM
Cloud Services
1 49 (7.63%) Office 365
2 40 (6.23%) Microsoft Azure
3 37 (5.76%) Amazon AWS
4 16 (2.49%) PaaS
4 16 (2.49%) SaaS
5 14 (2.18%) IaaS
6 11 (1.71%) Mimecast
7 7 (1.09%) Google Cloud Platform
8 5 (0.78%) Amazon CloudWatch
8 5 (0.78%) Azure Active Directory
9 4 (0.62%) AWS Lambda
9 4 (0.62%) Serverless
10 3 (0.47%) Cloud Computing
10 3 (0.47%) G Suite
11 2 (0.31%) AWS CloudFormation
11 2 (0.31%) GitHub
11 2 (0.31%) IBM Cloud
11 2 (0.31%) OpenShift
11 2 (0.31%) SoftLayer
11 2 (0.31%) Virtual Private Cloud
Communications & Networking
1 78 (12.15%) Firewall
2 37 (5.76%) DNS
3 35 (5.45%) LAN
3 35 (5.45%) Network Security
3 35 (5.45%) TCP/IP
4 34 (5.30%) VPN
5 33 (5.14%) WAN
6 32 (4.98%) DHCP
7 27 (4.21%) Internet
8 24 (3.74%) Intrusion Detection
9 21 (3.27%) Wireless
10 15 (2.34%) Skype
11 12 (1.87%) VoIP
12 9 (1.40%) Wireshark
13 8 (1.25%) MPLS
13 8 (1.25%) SAN
14 6 (0.93%) DWDM
14 6 (0.93%) SSL
15 5 (0.78%) BGP
15 5 (0.78%) SMTP
Database & Business Intelligence
1 49 (7.63%) SQL Server
2 31 (4.83%) Relational Database
3 22 (3.43%) RDBMS
4 17 (2.65%) MySQL
5 8 (1.25%) DB2
5 8 (1.25%) PostgreSQL
6 7 (1.09%) NoSQL
6 7 (1.09%) Oracle Database
6 7 (1.09%) SAP BW
7 5 (0.78%) Blockchain
7 5 (0.78%) GIS
8 4 (0.62%) KDB
9 3 (0.47%) Data Warehouse
10 2 (0.31%) BusinessObjects
10 2 (0.31%) BusinessObjects Web Intelligence
10 2 (0.31%) BusinessObjects XI
10 2 (0.31%) MongoDB
10 2 (0.31%) SQL Server Analysis Services
10 2 (0.31%) SQL Server Integration Services
10 2 (0.31%) SQL Server Reporting Services
Development Applications
1 24 (3.74%) Git (software)
2 20 (3.12%) Subversion
3 17 (2.65%) Jenkins
4 16 (2.49%) JIRA
5 9 (1.40%) Atlassian Bamboo
6 8 (1.25%) Metasploit
7 7 (1.09%) Visual Studio
8 6 (0.93%) Maven
9 5 (0.78%) SQL Server Management Studio (SSMS)
10 4 (0.62%) Visual Studio Team System
11 3 (0.47%) Eclipse
12 2 (0.31%) Appium
12 2 (0.31%) Burp Suite
12 2 (0.31%) Hudson
12 2 (0.31%) JUnit
12 2 (0.31%) LoadRunner
12 2 (0.31%) Rational Application Developer
12 2 (0.31%) Selenium
12 2 (0.31%) SoapUI
12 2 (0.31%) Team Foundation Server
General
1 223 (34.74%) Finance
2 126 (19.63%) Banking
3 28 (4.36%) Investment Banking
4 25 (3.89%) Law
5 23 (3.58%) Legal
6 19 (2.96%) Front Office
6 19 (2.96%) Telecoms
7 16 (2.49%) Back Office
8 14 (2.18%) Marketing
9 13 (2.02%) Advertising
9 13 (2.02%) Financial Institution
9 13 (2.02%) Retail
9 13 (2.02%) Spanish Language
10 11 (1.71%) French Language
11 9 (1.40%) German Language
12 8 (1.25%) Billing
13 3 (0.47%) General Ledger
13 3 (0.47%) Military
13 3 (0.47%) Portuguese Language
13 3 (0.47%) Publishing
Job Titles
1 168 (26.17%) Analyst
2 76 (11.84%) Support Analyst
3 64 (9.97%) Applications Support
4 46 (7.17%) Service Manager
5 45 (7.01%) IT Manager
6 42 (6.54%) Service Analyst
7 41 (6.39%) IT Support
7 41 (6.39%) Support Engineer
8 38 (5.92%) Consultant
8 38 (5.92%) Senior Analyst
9 37 (5.76%) Applications Support Analyst
10 32 (4.98%) Incident Manager
11 31 (4.83%) Team Leader
12 30 (4.67%) IT Services Manager
12 30 (4.67%) Security Analyst
12 30 (4.67%) Security Manager
13 29 (4.52%) IT Analyst
14 27 (4.21%) Desktop Support
14 27 (4.21%) Service Desk Analyst
15 21 (3.27%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 25 (3.89%) HTML
2 22 (3.43%) JSON
3 21 (3.27%) JSP
4 20 (3.12%) .NET
4 20 (3.12%) CSS
4 20 (3.12%) Web Services
5 19 (2.96%) Ajax
6 18 (2.80%) DHTML
6 18 (2.80%) jQuery
6 18 (2.80%) JSTL
6 18 (2.80%) Servlets
6 18 (2.80%) WebSphere MQ
7 17 (2.65%) LDAP
8 15 (2.34%) LAMP
9 13 (2.02%) Spring
10 12 (1.87%) Hibernate
10 12 (1.87%) iBATIS
10 12 (1.87%) JMS
10 12 (1.87%) JPA
10 12 (1.87%) Spring MVC
Miscellaneous
1 81 (12.62%) Analytical Skills
2 75 (11.68%) Management Information System
3 38 (5.92%) Data Centre
4 33 (5.14%) Security Operations Centre
5 28 (4.36%) Self-Motivation
6 26 (4.05%) User Experience
7 25 (3.89%) Computer Science
7 25 (3.89%) Enterprise Software
8 23 (3.58%) Foreign Exchange (FX)
9 20 (3.12%) Virtual Team
10 15 (2.34%) Hedge funds
11 14 (2.18%) Derivative
12 13 (2.02%) Fintech
13 12 (1.87%) Blackberry
13 12 (1.87%) Cyberthreat
13 12 (1.87%) iPad
13 12 (1.87%) Video Conferencing
14 10 (1.56%) iPhone
14 10 (1.56%) Public Cloud
15 9 (1.40%) Blog
Operating Systems
1 186 (28.97%) Windows
2 113 (17.60%) Linux
3 73 (11.37%) Windows Server
4 65 (10.12%) Unix
5 40 (6.23%) Windows 7
6 29 (4.52%) Windows Server 2012
7 28 (4.36%) Windows Server 2008
8 21 (3.27%) Windows 10
9 17 (2.65%) Red Hat Enterprise Linux
10 15 (2.34%) CentOS
11 12 (1.87%) Windows 8
12 10 (1.56%) Apple iOS
12 10 (1.56%) Mac OS X
13 8 (1.25%) Android
14 6 (0.93%) AIX
14 6 (0.93%) Kali Linux
15 4 (0.62%) Ubuntu
15 4 (0.62%) Windows Server 2003
16 2 (0.31%) Solaris
16 2 (0.31%) Windows XP
Processes & Methodologies
1 272 (42.37%) ITIL
2 145 (22.59%) Problem Management
3 132 (20.56%) Information Security
4 111 (17.29%) Service Management
5 98 (15.26%) Problem-Solving
6 97 (15.11%) Change Management
7 79 (12.31%) Service Delivery
8 74 (11.53%) Cybersecurity
9 67 (10.44%) Agile Software Development
10 65 (10.12%) Security Operations
11 63 (9.81%) Risk Management
12 60 (9.35%) Disaster Recovery
13 55 (8.57%) ITSM
14 54 (8.41%) Stakeholder Management
15 50 (7.79%) Project Management
16 49 (7.63%) Continuous Improvement
16 49 (7.63%) SIEM
17 43 (6.70%) DevOps
18 42 (6.54%) Patch Management
19 40 (6.23%) Mentoring
Programming Languages
1 71 (11.06%) PowerShell
2 68 (10.59%) SQL
3 56 (8.72%) Python
4 50 (7.79%) Java
5 30 (4.67%) JavaScript
6 27 (4.21%) Perl
7 23 (3.58%) Bash Shell
7 23 (3.58%) C#
8 22 (3.43%) C
9 19 (2.96%) PL/SQL
9 19 (2.96%) Ruby
10 18 (2.80%) VB
11 16 (2.49%) PHP
12 15 (2.34%) Korn
13 14 (2.18%) C++
14 10 (1.56%) Shell Script
15 9 (1.40%) Bourne shell
16 6 (0.93%) T-SQL
16 6 (0.93%) VB.NET
17 5 (0.78%) Go
Qualifications
1 69 (10.75%) Degree
2 58 (9.03%) CISSP
3 35 (5.45%) CISM
4 34 (5.30%) ITIL Certification
5 33 (5.14%) CISA
6 22 (3.43%) Computer Science Degree
7 21 (3.27%) Microsoft Certification
7 21 (3.27%) Security Cleared
8 16 (2.49%) Cisco Certification
9 15 (2.34%) GIAC
10 13 (2.02%) CCNA
10 13 (2.02%) SANS
11 12 (1.87%) MCP
11 12 (1.87%) SC Cleared
12 10 (1.56%) Master's Degree
12 10 (1.56%) MCSE
13 9 (1.40%) ITIL Foundation Certificate
14 8 (1.25%) MCSA
15 7 (1.09%) MOS
16 6 (0.93%) CEH
Quality Assurance & Compliance
1 71 (11.06%) SLA
2 62 (9.66%) ISO/IEC 27001
3 28 (4.36%) GDPR
4 18 (2.80%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 10 (1.56%) COBIT
5 10 (1.56%) ISO/IEC 20000
6 9 (1.40%) PCI DSS
7 6 (0.93%) QA
8 3 (0.47%) Data Quality
9 2 (0.31%) HIPAA
9 2 (0.31%) Sarbanes-Oxley
10 1 (0.16%) Cyber Essentials
10 1 (0.16%) FINRA
10 1 (0.16%) SEPA
System Software
1 108 (16.82%) Active Directory
2 35 (5.45%) VMware Infrastructure
3 14 (2.18%) XenApp
4 10 (1.56%) VMware ESXi
4 10 (1.56%) XenDesktop
5 8 (1.25%) vSphere
6 7 (1.09%) Hyper-V
6 7 (1.09%) XenServer
7 5 (0.78%) Docker
7 5 (0.78%) Snort
7 5 (0.78%) Virtual Desktop
8 3 (0.47%) ProxySG
8 3 (0.47%) Virtual Servers
9 2 (0.31%) Microsoft App-V
9 2 (0.31%) Terminal Services
9 2 (0.31%) VirtualBox
10 1 (0.16%) Firmware
10 1 (0.16%) HDFS
10 1 (0.16%) Oracle RAC
10 1 (0.16%) Postfix
Systems Management
1 22 (3.43%) Opscode Chef
2 20 (3.12%) SCCM
3 19 (2.96%) Ansible
4 15 (2.34%) Puppet
4 15 (2.34%) Terraform
5 14 (2.18%) Control-M
5 14 (2.18%) Nessus
6 13 (2.02%) McAfee ePO
7 12 (1.87%) Kubernetes
7 12 (1.87%) SCOM
8 11 (1.71%) QRadar
9 7 (1.09%) HP ALM
9 7 (1.09%) ITRS Geneos
10 6 (0.93%) CA Spectrum
10 6 (0.93%) EnCase
10 6 (0.93%) Norton AntiVirus
10 6 (0.93%) ServiceCenter
11 5 (0.78%) CloudForms
11 5 (0.78%) FTK
11 5 (0.78%) Suricata
Vendors
1 135 (21.03%) Microsoft
2 56 (8.72%) Cisco
3 52 (8.10%) Citrix
4 51 (7.94%) Oracle
5 47 (7.32%) VMware
6 46 (7.17%) ServiceNow
7 36 (5.61%) Splunk
8 31 (4.83%) Remedy
9 27 (4.21%) Red Hat
10 24 (3.74%) McAfee
11 23 (3.58%) HP
12 20 (3.12%) Ivanti
13 19 (2.96%) CheckPoint
13 19 (2.96%) Qualys
14 18 (2.80%) IBM
14 18 (2.80%) Symantec
15 17 (2.65%) Sun
16 15 (2.34%) Juniper
17 13 (2.02%) SAP
17 13 (2.02%) TIBCO