Period
to 24 January 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 24 January 2019 with a comparison to the same period in the previous 2 years.

Incident Management
England > London
6 months to
24 Jan 2019
Same period 2018 Same period 2017
Rank 329 226 241
Rank change year-on-year -103 +15 +3
Permanent jobs citing Incident Management 607 1,116 1,006
As % of all permanent IT jobs advertised in London 0.96% 1.59% 1.42%
As % of the Processes & Methodologies category 1.05% 1.71% 1.54%
Number of salaries quoted 473 910 794
London median annual salary £52,500 £57,500 £54,000
Median salary % change year-on-year -8.70% +6.48% +6.93%
10th Percentile £27,750 £30,000 £29,779
90th Percentile £95,000 £87,500 £85,000
England median annual salary £45,000 £47,500 £44,000
% change year-on-year -5.26% +7.95% +1.15%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 58,039 65,269 65,240
As % of all permanent IT jobs advertised in London 92.02% 93.15% 92.11%
Number of salaries quoted 46,799 52,705 55,585
London median annual salary £62,500 £60,000 £57,604
Median salary % change year-on-year +4.17% +4.16% +4.73%
10th Percentile £35,000 £35,000 £33,560
90th Percentile £95,000 £91,250 £90,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in London.

Salary trend for Incident Management in London

Incident Management
Salary Histogram in London

The salary distribution of IT jobs citing Incident Management in London over the 6 months to 24 January 2019.

Salary histogram for Incident Management in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the London region over the 6 months to 24 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -80 112 £52,500 -12.50% 23
South London +7 48 £41,000 -32.79% 2
West London -2 17 £46,250 -22.92% 20
East London -6 5 £58,250 -27.19% 8
North London +6 4 £40,000 -55.56% 2
Incident Management
England

For the 6 months to 24 January 2019, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Incident Management.

1 243 (40.03%) ITIL
2 183 (30.15%) Finance
3 179 (29.49%) Windows
4 137 (22.57%) Problem Management
5 124 (20.43%) Microsoft
6 123 (20.26%) Service Management
7 118 (19.44%) Information Security
8 113 (18.62%) Linux
9 111 (18.29%) Banking
10 101 (16.64%) Active Directory
11 87 (14.33%) Microsoft Office
11 87 (14.33%) Service Delivery
11 87 (14.33%) Problem-Solving
12 84 (13.84%) Agile Software Development
13 81 (13.34%) Analytical Skills
14 80 (13.18%) Firewall
15 78 (12.85%) Change Management
16 75 (12.36%) SQL
17 74 (12.19%) Cybersecurity
18 70 (11.53%) SLA
19 69 (11.37%) Windows Server
20 67 (11.04%) Management Information System
21 66 (10.87%) Risk Management
22 64 (10.54%) PowerShell
23 63 (10.38%) ITSM
24 62 (10.21%) ISO/IEC 27001
25 58 (9.56%) Degree
25 58 (9.56%) Disaster Recovery
25 58 (9.56%) Oracle
26 57 (9.39%) Unix

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (4.28%) SharePoint
2 20 (3.29%) MS Exchange
3 19 (3.13%) Confluence
4 18 (2.97%) IIS
5 17 (2.80%) Apache
6 16 (2.64%) nginx
7 13 (2.14%) Exchange Server 2010
7 13 (2.14%) JBoss
8 10 (1.65%) Oracle Coherence
8 10 (1.65%) Skype for Business
9 8 (1.32%) Exchange Server 2013
9 8 (1.32%) WebSphere
10 6 (0.99%) IBM Notes
11 5 (0.82%) Tomcat
12 4 (0.66%) BizTalk Server
12 4 (0.66%) WebLogic
12 4 (0.66%) WebSphere Application Server
13 3 (0.49%) SharePoint Server
14 2 (0.33%) Blackberry Enterprise Server
14 2 (0.33%) Oracle Application Server
Applications
1 87 (14.33%) Microsoft Office
2 24 (3.95%) Microsoft Excel
3 11 (1.81%) Microsoft PowerPoint
4 8 (1.32%) Microsoft Project
4 8 (1.32%) MS Visio
5 3 (0.49%) Acrobat
5 3 (0.49%) AutoCAD
6 1 (0.16%) Adobe Premiere
Business Applications
1 7 (1.15%) HFM
1 7 (1.15%) LatentZero
1 7 (1.15%) Oracle EBS
1 7 (1.15%) Oracle General Ledger
1 7 (1.15%) thinkFolio
2 4 (0.66%) Remedy ITSM
3 3 (0.49%) Dynamics CRM
4 2 (0.33%) Remedy AR System
5 1 (0.16%) ION MarketView
5 1 (0.16%) Salesforce.com CRM
5 1 (0.16%) SAP CO
5 1 (0.16%) SAP FI
5 1 (0.16%) SAP FI/CO
5 1 (0.16%) SAP HCM
5 1 (0.16%) SAP SRM
Cloud Services
1 54 (8.90%) Microsoft Azure
2 50 (8.24%) Amazon AWS
3 48 (7.91%) Office 365
4 21 (3.46%) PaaS
5 20 (3.29%) SaaS
6 17 (2.80%) IaaS
7 14 (2.31%) Google Cloud Platform
8 7 (1.15%) Mimecast
9 5 (0.82%) Azure Active Directory
9 5 (0.82%) GitHub
9 5 (0.82%) Serverless
10 4 (0.66%) AWS Lambda
10 4 (0.66%) Cloud Computing
11 3 (0.49%) Amazon CloudWatch
11 3 (0.49%) Datadog
12 2 (0.33%) AWS CloudFormation
12 2 (0.33%) G Suite
12 2 (0.33%) Slack
12 2 (0.33%) SoftLayer
12 2 (0.33%) Virtual Private Cloud
Communications & Networking
1 80 (13.18%) Firewall
2 46 (7.58%) WAN
3 43 (7.08%) LAN
4 38 (6.26%) Internet
5 35 (5.77%) TCP/IP
6 32 (5.27%) Network Security
7 28 (4.61%) DNS
7 28 (4.61%) Intrusion Detection
7 28 (4.61%) VPN
8 25 (4.12%) Wireless
9 18 (2.97%) DHCP
10 11 (1.81%) Skype
11 10 (1.65%) Wireshark
12 8 (1.32%) SAN
13 6 (0.99%) DWDM
13 6 (0.99%) VLAN
13 6 (0.99%) VoIP
14 4 (0.66%) BIG-IP
14 4 (0.66%) SMTP
15 3 (0.49%) FTP
Database & Business Intelligence
1 46 (7.58%) SQL Server
2 32 (5.27%) Relational Database
3 22 (3.62%) RDBMS
4 20 (3.29%) MySQL
5 14 (2.31%) Oracle Database
6 10 (1.65%) DB2
7 9 (1.48%) NoSQL
8 7 (1.15%) Oracle Smart View
9 5 (0.82%) PostgreSQL
10 3 (0.49%) GIS
10 3 (0.49%) Oracle Database 11g
11 2 (0.33%) Amazon RDS
11 2 (0.33%) Apache Cassandra
11 2 (0.33%) Big Data
11 2 (0.33%) Blockchain
11 2 (0.33%) BusinessObjects
11 2 (0.33%) KDB
11 2 (0.33%) MongoDB
11 2 (0.33%) Redis
12 1 (0.16%) Oracle Database 10g
Development Applications
1 26 (4.28%) Git (software)
1 26 (4.28%) Jenkins
2 25 (4.12%) Subversion
3 23 (3.79%) JIRA
4 14 (2.31%) Atlassian Bamboo
5 11 (1.81%) Maven
5 11 (1.81%) Visual Studio
6 9 (1.48%) Team Foundation Server
7 8 (1.32%) Eclipse
7 8 (1.32%) Metasploit
8 6 (0.99%) Hudson
8 6 (0.99%) JUnit
8 6 (0.99%) SoapUI
9 5 (0.82%) SQL Server Management Studio (SSMS)
9 5 (0.82%) Visual Studio Team System
10 4 (0.66%) Burp Suite
10 4 (0.66%) LoadRunner
10 4 (0.66%) Rational Application Developer
11 3 (0.49%) Ant
11 3 (0.49%) Toad
General
1 183 (30.15%) Finance
2 111 (18.29%) Banking
3 35 (5.77%) Legal
4 32 (5.27%) Law
5 28 (4.61%) Billing
5 28 (4.61%) Front Office
6 27 (4.45%) Investment Banking
7 23 (3.79%) Telecoms
8 21 (3.46%) Back Office
8 21 (3.46%) Marketing
9 20 (3.29%) Retail
10 16 (2.64%) Financial Institution
11 15 (2.47%) Advertising
12 12 (1.98%) Spanish Language
13 10 (1.65%) French Language
13 10 (1.65%) General Ledger
14 8 (1.32%) German Language
15 3 (0.49%) Military
15 3 (0.49%) Portuguese Language
15 3 (0.49%) Prime Brokerage
Job Titles
1 166 (27.35%) Analyst
2 85 (14.00%) Support Analyst
3 57 (9.39%) Applications Support
4 53 (8.73%) Support Engineer
5 45 (7.41%) IT Support
6 43 (7.08%) IT Analyst
7 42 (6.92%) Applications Support Analyst
8 40 (6.59%) Service Manager
9 36 (5.93%) IT Manager
10 35 (5.77%) Consultant
11 34 (5.60%) Security Manager
12 32 (5.27%) Service Analyst
13 27 (4.45%) Incident Manager
14 26 (4.28%) Senior Analyst
15 25 (4.12%) Desktop Support
15 25 (4.12%) Head of Operations
15 25 (4.12%) IT Support Analyst
16 24 (3.95%) IT Services Manager
17 23 (3.79%) Service Desk Analyst
18 21 (3.46%) Security Engineer
Libraries, Frameworks & Software Standards
1 27 (4.45%) HTML
2 24 (3.95%) JSON
3 23 (3.79%) .NET
3 23 (3.79%) JSP
4 22 (3.62%) Web Services
5 20 (3.29%) CSS
6 19 (3.13%) LAMP
7 18 (2.97%) Ajax
7 18 (2.97%) DHTML
7 18 (2.97%) jQuery
7 18 (2.97%) JSTL
7 18 (2.97%) Servlets
7 18 (2.97%) WebSphere MQ
8 16 (2.64%) LEMP Stack
9 13 (2.14%) LDAP
10 12 (1.98%) JMS
10 12 (1.98%) Spring
11 11 (1.81%) Hibernate
12 10 (1.65%) XML
13 9 (1.48%) FIX Protocol
Miscellaneous
1 81 (13.34%) Analytical Skills
2 67 (11.04%) Management Information System
3 36 (5.93%) Data Centre
4 26 (4.28%) Security Operations Centre
5 25 (4.12%) User Experience
6 23 (3.79%) Cyberthreat
7 20 (3.29%) Self-Motivation
8 19 (3.13%) Foreign Exchange (FX)
9 15 (2.47%) Enterprise Software
9 15 (2.47%) Hedge funds
10 14 (2.31%) Marketing Technology
11 13 (2.14%) Digital Media
11 13 (2.14%) Virtual Team
12 12 (1.98%) Derivative
13 11 (1.81%) Reinsurance
14 10 (1.65%) Fixed Income
14 10 (1.65%) Internet of Things
14 10 (1.65%) Video Conferencing
15 9 (1.48%) Data Protection Act
15 9 (1.48%) PKI
Operating Systems
1 179 (29.49%) Windows
2 113 (18.62%) Linux
3 69 (11.37%) Windows Server
4 57 (9.39%) Unix
5 29 (4.78%) Windows Server 2008
6 27 (4.45%) Windows 7
7 21 (3.46%) Red Hat Enterprise Linux
8 20 (3.29%) CentOS
9 19 (3.13%) Windows 10
9 19 (3.13%) Windows Server 2012
10 8 (1.32%) Apple iOS
11 7 (1.15%) Kali Linux
11 7 (1.15%) Windows 8
12 6 (0.99%) AIX
13 5 (0.82%) Android
13 5 (0.82%) Mac OS X
14 3 (0.49%) Ubuntu
15 2 (0.33%) Solaris
15 2 (0.33%) Windows Server 2003
15 2 (0.33%) Windows XP
Processes & Methodologies
1 243 (40.03%) ITIL
2 137 (22.57%) Problem Management
3 123 (20.26%) Service Management
4 118 (19.44%) Information Security
5 87 (14.33%) Problem-Solving
5 87 (14.33%) Service Delivery
6 84 (13.84%) Agile Software Development
7 78 (12.85%) Change Management
8 74 (12.19%) Cybersecurity
9 66 (10.87%) Risk Management
10 63 (10.38%) ITSM
11 58 (9.56%) Disaster Recovery
12 55 (9.06%) Project Management
13 53 (8.73%) Security Operations
14 51 (8.40%) DevOps
14 51 (8.40%) SIEM
14 51 (8.40%) Stakeholder Management
15 50 (8.24%) Continuous Improvement
16 43 (7.08%) Release Management
17 41 (6.75%) Data Protection
Programming Languages
1 75 (12.36%) SQL
2 64 (10.54%) PowerShell
3 54 (8.90%) Java
4 47 (7.74%) Python
5 40 (6.59%) C#
6 38 (6.26%) JavaScript
7 36 (5.93%) Bash Shell
8 34 (5.60%) C
9 24 (3.95%) PHP
9 24 (3.95%) VB
10 23 (3.79%) C++
11 21 (3.46%) PL/SQL
12 20 (3.29%) Perl
13 19 (3.13%) Korn
14 18 (2.97%) Ruby
15 14 (2.31%) Bourne shell
16 11 (1.81%) AWK
17 10 (1.65%) VB.NET
18 8 (1.32%) Shell Script
19 5 (0.82%) Go
Qualifications
1 58 (9.56%) Degree
2 42 (6.92%) CISSP
3 31 (5.11%) CISM
4 24 (3.95%) ITIL Certification
4 24 (3.95%) Security Cleared
5 20 (3.29%) Microsoft Certification
6 19 (3.13%) Computer Science Degree
7 17 (2.80%) SANS
8 16 (2.64%) CISA
9 13 (2.14%) Cisco Certification
9 13 (2.14%) MCP
10 12 (1.98%) MOS
11 10 (1.65%) GIAC
12 9 (1.48%) SC Cleared
13 8 (1.32%) Master's Degree
14 7 (1.15%) A+ Certification
14 7 (1.15%) CCNA
14 7 (1.15%) CEH
14 7 (1.15%) CREST Certified
14 7 (1.15%) MCSA
Quality Assurance & Compliance
1 70 (11.53%) SLA
2 62 (10.21%) ISO/IEC 27001
3 33 (5.44%) GDPR
4 17 (2.80%) QA
5 14 (2.31%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 13 (2.14%) COBIT
7 8 (1.32%) ISO/IEC 20000
8 5 (0.82%) PCI DSS
9 3 (0.49%) SEPA
10 2 (0.33%) Sarbanes-Oxley
System Software
1 101 (16.64%) Active Directory
2 29 (4.78%) VMware Infrastructure
3 14 (2.31%) XenApp
4 8 (1.32%) VMware ESXi
5 7 (1.15%) Snort
5 7 (1.15%) vSphere
6 5 (0.82%) Virtual Desktop
6 5 (0.82%) XenServer
7 4 (0.66%) Docker
7 4 (0.66%) XenDesktop
8 3 (0.49%) Hyper-V
8 3 (0.49%) Virtual Servers
9 2 (0.33%) Firmware
9 2 (0.33%) Microsoft App-V
9 2 (0.33%) NFS
9 2 (0.33%) Postfix
9 2 (0.33%) Terminal Services
9 2 (0.33%) VirtualBox
9 2 (0.33%) VMware NSX
10 1 (0.16%) VMware Workstation
Systems Management
1 22 (3.62%) Ansible
1 22 (3.62%) Opscode Chef
2 20 (3.29%) Terraform
3 19 (3.13%) SCCM
4 18 (2.97%) Puppet
5 16 (2.64%) Kubernetes
6 14 (2.31%) ITRS Geneos
7 13 (2.14%) QRadar
8 11 (1.81%) SCOM
9 10 (1.65%) HP ALM
10 8 (1.32%) Control-M
10 8 (1.32%) EnCase
10 8 (1.32%) Nessus
11 7 (1.15%) FTK
11 7 (1.15%) Nagios
11 7 (1.15%) Nexpose
11 7 (1.15%) Suricata
12 5 (0.82%) vCenter Server
13 4 (0.66%) Failover Clustering
13 4 (0.66%) vRealize
Vendors
1 124 (20.43%) Microsoft
2 58 (9.56%) Oracle
3 54 (8.90%) Cisco
4 47 (7.74%) VMware
5 46 (7.58%) ServiceNow
6 42 (6.92%) Citrix
7 27 (4.45%) Splunk
8 24 (3.95%) CheckPoint
8 24 (3.95%) Remedy
9 21 (3.46%) Red Hat
9 21 (3.46%) Sun
10 20 (3.29%) HP
11 19 (3.13%) IBM
12 17 (2.80%) Symantec
13 15 (2.47%) Reuters
14 14 (2.31%) Bloomberg
14 14 (2.31%) NETGEAR
14 14 (2.31%) Palo Alto
15 13 (2.14%) Google
15 13 (2.14%) McAfee