Period
to 27 September 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 27 September 2020 with a comparison to the same period in the previous 2 years.

Incident Management
England > London
6 months to
27 Sep 2020
Same period 2019 Same period 2018
Rank 233 282 331
Rank change year-on-year +49 +49 -68
Permanent jobs citing Incident Management 249 646 659
As % of all permanent jobs advertised in London 1.27% 1.16% 0.96%
As % of the Processes & Methodologies category 1.36% 1.25% 1.04%
Number of salaries quoted 214 519 526
Median annual salary £62,250 £55,000 £50,000
Median salary % change year-on-year +13.18% +10.00% -12.28%
10th Percentile £36,250 £29,950 £30,000
90th Percentile £86,250 £90,000 £80,000
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 18,252 51,850 63,349
As % of all permanent IT jobs advertised in London 93.28% 93.14% 92.71%
Number of salaries quoted 15,034 41,722 50,775
Median annual salary £70,000 £65,000 £62,500
Median salary % change year-on-year +7.69% +4.00% +4.17%
10th Percentile £42,500 £36,250 £35,000
90th Percentile £109,850 £98,750 £95,000
England median annual salary £57,500 £52,500 £50,500
% change year-on-year +9.52% +3.96% +1.00%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Incident Management in London.

Salary trend for Incident Management in London

Incident Management
Salary Histogram in London

Salary distribution for jobs citing Incident Management in London over the 6 months to 27 September 2020.

Salary histogram for Incident Management in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the London region over the 6 months to 27 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +53 47 £57,500 +6.98% 6
West London +71 11 £65,000 -10.34% 2
South London +36 11 £55,000 +29.41% 1
East London +33 3 £47,500 -9.52% 5
North London - 2 £50,000 -
Incident Management
England

For the 6 months to 27 September 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Incident Management.

1 79 (31.73%) Windows
2 78 (31.33%) Problem Management
3 75 (30.12%) Finance
4 66 (26.51%) ITIL
5 64 (25.70%) Azure
6 61 (24.50%) Information Security
7 57 (22.89%) Change Management
8 54 (21.69%) Service Management
8 54 (21.69%) Management Information System
9 51 (20.48%) AWS
9 51 (20.48%) Cybersecurity
10 46 (18.47%) Microsoft
11 45 (18.07%) Office 365
12 40 (16.06%) DevOps
12 40 (16.06%) Service Delivery
13 38 (15.26%) Firewall
13 38 (15.26%) ITSM
13 38 (15.26%) Cisco
14 35 (14.06%) Problem-Solving
15 34 (13.65%) Active Directory
15 34 (13.65%) Degree
16 31 (12.45%) SLA
16 31 (12.45%) Linux
16 31 (12.45%) SQL
17 30 (12.05%) Windows Server
18 29 (11.65%) Python
18 29 (11.65%) Project Management
18 29 (11.65%) Computer Science
19 28 (11.24%) Vulnerability Management
20 27 (10.84%) Business Continuity

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (8.84%) MS Exchange
2 13 (5.22%) Exchange Server 2010
2 13 (5.22%) Exchange Server 2013
3 11 (4.42%) Skype for Business
4 5 (2.01%) Confluence
4 5 (2.01%) SharePoint
5 4 (1.61%) Blackberry Enterprise Server
5 4 (1.61%) Exchange Server 2007
5 4 (1.61%) MTS
6 3 (1.20%) Tomcat
6 3 (1.20%) WildFly
7 2 (0.80%) CMS
7 2 (0.80%) SAS
8 1 (0.40%) IIS
8 1 (0.40%) JBoss
8 1 (0.40%) WebSphere
Applications
1 14 (5.62%) Microsoft Office
2 7 (2.81%) Microsoft Excel
3 6 (2.41%) Microsoft PowerPoint
4 1 (0.40%) InfoPath
Business Applications
1 7 (2.81%) SAP SD
2 6 (2.41%) SAP Oil and Gas
3 3 (1.20%) Sentinel
4 2 (0.80%) ION MarketView
4 2 (0.80%) Oracle EBS
4 2 (0.80%) Oracle EBS R12
5 1 (0.40%) Distributed Ledger
Cloud Services
1 64 (25.70%) Azure
2 51 (20.48%) AWS
3 45 (18.07%) Office 365
4 10 (4.02%) SaaS
5 6 (2.41%) Azure Active Directory
6 5 (2.01%) Cloud Computing
6 5 (2.01%) GCP
7 4 (1.61%) Azure ExpressRoute
7 4 (1.61%) OpenShift
7 4 (1.61%) PaaS
8 3 (1.20%) AWS Lambda
8 3 (1.20%) Heroku
8 3 (1.20%) Mimecast
8 3 (1.20%) Serverless
9 2 (0.80%) Amazon ECS
9 2 (0.80%) Amazon S3
9 2 (0.80%) IaaS
9 2 (0.80%) Virtual Private Cloud
10 1 (0.40%) Dynamics 365
10 1 (0.40%) Salesforce Service Cloud
Communications & Networking
1 38 (15.26%) Firewall
2 26 (10.44%) VPN
3 23 (9.24%) LAN
4 21 (8.43%) WAN
5 20 (8.03%) Network Security
6 17 (6.83%) Skype
7 14 (5.62%) TCP/IP
8 13 (5.22%) Cisco IOS
9 12 (4.82%) NetScaler
10 11 (4.42%) SAN
11 8 (3.21%) PBX
12 7 (2.81%) Intrusion Detection
12 7 (2.81%) Unified Communications
13 6 (2.41%) VoIP
14 5 (2.01%) Wi-Fi
15 4 (1.61%) DMZ
15 4 (1.61%) Internet
15 4 (1.61%) Softphone
16 3 (1.20%) DNS
16 3 (1.20%) MPLS
Database & Business Intelligence
1 17 (6.83%) SQL Server
2 7 (2.81%) Relational Database
3 6 (2.41%) EDRMS
4 4 (1.61%) Azure SQL Database
4 4 (1.61%) Oracle Database
4 4 (1.61%) RDBMS
5 3 (1.20%) GIS
5 3 (1.20%) PostgreSQL
6 2 (0.80%) Big Data
6 2 (0.80%) MySQL
6 2 (0.80%) Oracle Database 11g
6 2 (0.80%) Oracle Database 12c
7 1 (0.40%) Data Warehouse
7 1 (0.40%) Oracle Reports
7 1 (0.40%) SQL Server 2008
7 1 (0.40%) SQL Server 2012
7 1 (0.40%) SQL Server 2016
7 1 (0.40%) SQL Server Analysis Services
7 1 (0.40%) SQL Server Integration Services
7 1 (0.40%) SQL Server Reporting Services
Development Applications
1 12 (4.82%) JIRA
2 2 (0.80%) Cucumber
2 2 (0.80%) Git (software)
2 2 (0.80%) Jenkins
3 1 (0.40%) GitLab
3 1 (0.40%) Selenium
3 1 (0.40%) Subversion
General
1 75 (30.12%) Finance
2 18 (7.23%) Banking
3 16 (6.43%) Legal
4 10 (4.02%) Law
5 7 (2.81%) Military
6 6 (2.41%) Retail
7 4 (1.61%) Advertising
7 4 (1.61%) Financial Institution
7 4 (1.61%) Mandarin Language
8 3 (1.20%) French Language
8 3 (1.20%) Local Government
8 3 (1.20%) Telecoms
9 2 (0.80%) Front Office
9 2 (0.80%) German Language
9 2 (0.80%) Investment Banking
9 2 (0.80%) Manufacturing
10 1 (0.40%) Back Office
10 1 (0.40%) Marketing
10 1 (0.40%) Public Sector
10 1 (0.40%) Spanish Language
Job Titles
1 74 (29.72%) Analyst
2 21 (8.43%) Support Analyst
3 19 (7.63%) Security Analyst
4 17 (6.83%) Incident Manager
5 14 (5.62%) IT Analyst
5 14 (5.62%) Service Analyst
6 13 (5.22%) Cloud Engineer
6 13 (5.22%) Service Manager
7 12 (4.82%) Consultant
7 12 (4.82%) IT Support
8 11 (4.42%) Applications Support
9 9 (3.61%) 3rd Line Engineer
9 9 (3.61%) Azure Engineer
9 9 (3.61%) Head of IT
9 9 (3.61%) Service Delivery Manager
9 9 (3.61%) Team Leader
10 8 (3.21%) Delivery Manager
10 8 (3.21%) ITIL Manager
10 8 (3.21%) Site Engineer
10 8 (3.21%) Site Reliability Engineer
Libraries, Frameworks & Software Standards
1 6 (2.41%) Web Services
2 4 (1.61%) Middleware
2 4 (1.61%) Velocity
3 3 (1.20%) CSS
3 3 (1.20%) J2EE
4 2 (0.80%) .NET
4 2 (0.80%) LDAP
4 2 (0.80%) OAuth
4 2 (0.80%) SAML
5 1 (0.40%) Ajax
5 1 (0.40%) FIX Protocol
5 1 (0.40%) Gherkin
5 1 (0.40%) JMS
5 1 (0.40%) jQuery
5 1 (0.40%) JSON
5 1 (0.40%) JSTL
5 1 (0.40%) Sensu
5 1 (0.40%) Spring
5 1 (0.40%) WebSphere MQ
5 1 (0.40%) XMPP
Miscellaneous
1 54 (21.69%) Management Information System
2 22 (8.84%) Analytical Skills
3 21 (8.43%) Self-Motivation
4 13 (5.22%) Data Centre
5 12 (4.82%) Cyber Defence
6 10 (4.02%) Cyberattack
6 10 (4.02%) Security Operations Centre
7 8 (3.21%) Cyberthreat
8 7 (2.81%) Wiki
9 6 (2.41%) Cybercrime
9 6 (2.41%) Driving Licence
9 6 (2.41%) User Experience
10 5 (2.01%) Algorithms
10 5 (2.01%) Blackberry
10 5 (2.01%) Cyber Kill Chain
10 5 (2.01%) Data Structures
10 5 (2.01%) Hybrid Cloud
10 5 (2.01%) Public Cloud
10 5 (2.01%) Video Conferencing
11 4 (1.61%) Fixed Income
Operating Systems
1 79 (31.73%) Windows
2 31 (12.45%) Linux
3 30 (12.05%) Windows Server
4 26 (10.44%) Windows 10
4 26 (10.44%) Windows Server 2016
5 23 (9.24%) Unix
6 22 (8.84%) Windows Server 2012
7 15 (6.02%) Windows 7
8 10 (4.02%) Windows Server 2008
9 7 (2.81%) Mac OS
10 5 (2.01%) Windows Server 2019
11 4 (1.61%) Android
11 4 (1.61%) VMS
12 2 (0.80%) Red Hat Enterprise Linux
13 1 (0.40%) AIX
13 1 (0.40%) Amazon Linux
13 1 (0.40%) CentOS
13 1 (0.40%) Mac OS X
13 1 (0.40%) Solaris
13 1 (0.40%) Windows 8
Processes & Methodologies
1 78 (31.33%) Problem Management
2 66 (26.51%) ITIL
3 61 (24.50%) Information Security
4 57 (22.89%) Change Management
5 54 (21.69%) Service Management
6 51 (20.48%) Cybersecurity
7 40 (16.06%) DevOps
7 40 (16.06%) Service Delivery
8 38 (15.26%) ITSM
9 35 (14.06%) Problem-Solving
10 29 (11.65%) Computer Science
10 29 (11.65%) Project Management
11 28 (11.24%) Vulnerability Management
12 27 (10.84%) Business Continuity
13 25 (10.04%) Continuous Improvement
14 24 (9.64%) Agile Software Development
14 24 (9.64%) ITIL V3
15 23 (9.24%) Security Operations
16 22 (8.84%) Disaster Recovery
17 19 (7.63%) SIEM
Programming Languages
1 31 (12.45%) SQL
2 29 (11.65%) Python
3 24 (9.64%) PowerShell
4 14 (5.62%) Java
5 10 (4.02%) Perl
6 6 (2.41%) PL/SQL
6 6 (2.41%) Shell Script
7 5 (2.01%) C
7 5 (2.01%) C++
7 5 (2.01%) Ruby
8 4 (1.61%) Go
8 4 (1.61%) R
9 3 (1.20%) C#
10 2 (0.80%) Bash Shell
10 2 (0.80%) JavaScript
11 1 (0.40%) PHP
11 1 (0.40%) VB
11 1 (0.40%) VBA
Qualifications
1 34 (13.65%) Degree
2 18 (7.23%) CISSP
3 15 (6.02%) GIAC
4 14 (5.62%) Security Cleared
5 13 (5.22%) Computer Science Degree
6 12 (4.82%) DV Cleared
7 11 (4.42%) Cisco Certification
7 11 (4.42%) Microsoft Certification
8 10 (4.02%) CISM
9 9 (3.61%) CCNA
10 7 (2.81%) GCFA
10 7 (2.81%) GCIH
10 7 (2.81%) ITIL Certification
10 7 (2.81%) SC Cleared
11 5 (2.01%) CISA
11 5 (2.01%) CREST Certified
11 5 (2.01%) Master's Degree
11 5 (2.01%) MCSA
12 4 (1.61%) MCDST
12 4 (1.61%) MCP
Quality Assurance & Compliance
1 31 (12.45%) SLA
2 19 (7.63%) ISO/IEC 27001
3 17 (6.83%) GDPR
4 6 (2.41%) NIST
5 5 (2.01%) Cyber Essentials
6 4 (1.61%) ISO 22301
7 3 (1.20%) COBIT
8 2 (0.80%) Cyber Essentials PLUS
8 2 (0.80%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.80%) QA
9 1 (0.40%) HIPAA
9 1 (0.40%) ISO/IEC 20000
9 1 (0.40%) JSP 440
9 1 (0.40%) NIST 800
System Software
1 34 (13.65%) Active Directory
2 10 (4.02%) VMware Infrastructure
3 9 (3.61%) Hyper-V
3 9 (3.61%) VMware ESXi
4 7 (2.81%) Virtual Desktop
5 5 (2.01%) Docker
6 2 (0.80%) LXC
6 2 (0.80%) Oracle RAC
7 1 (0.40%) BitLocker
7 1 (0.40%) Firmware
7 1 (0.40%) Virtual Machines
7 1 (0.40%) vSphere
Systems Management
1 16 (6.43%) Microsoft Intune
2 8 (3.21%) HP Data Protector
3 7 (2.81%) SCCM
4 6 (2.41%) Cisco CUCM
4 6 (2.41%) Grafana
5 4 (1.61%) Ansible
5 4 (1.61%) CASB
5 4 (1.61%) Docker Swarm
5 4 (1.61%) ServiceCenter
6 3 (1.20%) Prometheus
6 3 (1.20%) Terraform
7 2 (0.80%) Computer Emergency Response Teams
7 2 (0.80%) Computer Incident Response Team
7 2 (0.80%) CSIRT
7 2 (0.80%) Kubernetes
7 2 (0.80%) Oracle RMAN
7 2 (0.80%) SCOM
7 2 (0.80%) WSUS
8 1 (0.40%) Control-M
8 1 (0.40%) Oracle Enterprise Manager
Vendors
1 46 (18.47%) Microsoft
2 38 (15.26%) Cisco
3 17 (6.83%) CheckPoint
3 17 (6.83%) HP
4 16 (6.43%) Juniper
4 16 (6.43%) VMware
5 14 (5.62%) Sophos
6 13 (5.22%) Oracle
6 13 (5.22%) ServiceNow
7 9 (3.61%) Citrix
7 9 (3.61%) MobileIron
7 9 (3.61%) SAP
8 8 (3.21%) Netskope
8 8 (3.21%) Nokia
8 8 (3.21%) Splunk
9 7 (2.81%) Apple
10 6 (2.41%) Dell
10 6 (2.41%) Meraki
11 4 (1.61%) Reuters
11 4 (1.61%) RightFax