The median annual salary for a 1st Line Support Analyst was £19,500 in advertised job vacancies in Manchester during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
North West / Manchester
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 195 173 181
Rank change year-on-year -22 +8  
Permanent jobs requiring a 1st Line Support Analyst 14 5 2
As % of all permanent IT jobs advertised in Manchester 0.33% 0.14% 0.060%
As % of the Job Titles category 0.34% 0.15% 0.062%
Number of salaries quoted 14 4 2
Median salary £19,500 £18,500 £21,000
Median salary % change year-on-year +5.40% -11.90%  
90% offered a salary of more than £18,000 £16,125 £20,300
10% offered a salary of more than £23,750 £26,125 £22,100
UK excluding London median salary £21,875 £20,000 £20,375
% change year-on-year +9.37% -1.84%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 4114 3431 3209
As % of all permanent IT job vacancies advertised in Manchester 97.84% 98.20% 96.80%
Number of salaries quoted 13513 12235 11799
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £24,000 £23,250 £23,500
10% offered a salary of more than £62,500 £58,800 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

1st Line Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for 1st Line Support Analyst in Manchester

1st Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Manchester.

Salary trend for 1st Line Support Analyst in Manchester

1st Line Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing 1st Line Support Analyst in Manchester over the 3 months to 28 June 2017.

Salary histogram for 1st Line Support Analyst in Manchester

1st Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Manchester region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - 3 £22,500 -
Cheadle - 1 £18,500 - 1
1st Line Support Analyst
North West

1st Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 28 June 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 1st Line Support Analyst in the job title.

1 9 (45.00%) Windows
2 8 (40.00%) ITIL
2 8 (40.00%) Windows 7
3 7 (35.00%) Microsoft
3 7 (35.00%) SQL
4 6 (30.00%) Microsoft Office
4 6 (30.00%) Active Directory
5 5 (25.00%) SLA
5 5 (25.00%) Retail
5 5 (25.00%) Windows 8
6 4 (20.00%) Degree
6 4 (20.00%) EPoS
6 4 (20.00%) CSS
6 4 (20.00%) HTML
7 3 (15.00%) MS Exchange
7 3 (15.00%) MCSE
7 3 (15.00%) Uniface
7 3 (15.00%) Microsoft Certification
7 3 (15.00%) Microsoft Virtual Server
7 3 (15.00%) Time Management
7 3 (15.00%) SQL Server Reporting Services
7 3 (15.00%) Crystal Reports
7 3 (15.00%) SQL Server Integration Services
7 3 (15.00%) Telesales
7 3 (15.00%) Banking
7 3 (15.00%) VMware
7 3 (15.00%) Driving Licence
7 3 (15.00%) Payment Gateway
7 3 (15.00%) VMware Infrastructure
7 3 (15.00%) Master's Degree

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) MS Exchange
2 1 (5.00%) CMS
Applications
1 6 (30.00%) Microsoft Office
2 2 (10.00%) Microsoft Excel
Business Applications
1 3 (15.00%) Payment Gateway
Cloud Services
1 2 (10.00%) G Suite
1 2 (10.00%) Office 365
Communications & Networking
1 2 (10.00%) IP Telephony
1 2 (10.00%) TCP/IP
Database & Business Intelligence
1 3 (15.00%) Crystal Reports
1 3 (15.00%) SQL Server Integration Services
1 3 (15.00%) SQL Server Reporting Services
General
1 5 (25.00%) Retail
2 3 (15.00%) Banking
3 2 (10.00%) Investment Banking
3 2 (10.00%) Law
3 2 (10.00%) Legal
4 1 (5.00%) German Language
4 1 (5.00%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (20.00%) CSS
1 4 (20.00%) HTML
Miscellaneous
1 4 (20.00%) EPoS
2 3 (15.00%) Driving Licence
3 1 (5.00%) Computer Science
Operating Systems
1 9 (45.00%) Windows
2 8 (40.00%) Windows 7
3 5 (25.00%) Windows 8
4 3 (15.00%) Windows Server
5 2 (10.00%) Windows 10
5 2 (10.00%) Windows XP
Processes & Methodologies
1 8 (40.00%) ITIL
2 3 (15.00%) Telesales
2 3 (15.00%) Time Management
3 2 (10.00%) Continuous Improvement
3 2 (10.00%) ITSM
3 2 (10.00%) Service Management
4 1 (5.00%) Content Management
4 1 (5.00%) Problem Management
4 1 (5.00%) Release Management
4 1 (5.00%) Software Engineering
4 1 (5.00%) Web Development
Programming Languages
1 7 (35.00%) SQL
2 3 (15.00%) Uniface
3 1 (5.00%) C#
3 1 (5.00%) C++
3 1 (5.00%) JavaScript
Qualifications
1 4 (20.00%) Degree
2 3 (15.00%) Master's Degree
2 3 (15.00%) MCSE
2 3 (15.00%) Microsoft Certification
3 2 (10.00%) ITIL Certification
3 2 (10.00%) MOS
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 6 (30.00%) Active Directory
2 3 (15.00%) Microsoft Virtual Server
2 3 (15.00%) VMware Infrastructure
Vendors
1 7 (35.00%) Microsoft
2 3 (15.00%) VMware
3 2 (10.00%) Cisco
3 2 (10.00%) Google
4 1 (5.00%) Northgate
4 1 (5.00%) Oracle
4 1 (5.00%) Sitecore
Cheadle, Cheshire
Jagger Talent
Salary: From £17,000 to £20,000 per annum + Parking + Pension + Overtime
Posted: 6 days ago