The median annual salary for a 1st Line Support Analyst was £21,750 in advertised job vacancies in Manchester during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
First Line Support Analyst
North West / Manchester
Rank 192 172 186
Rank change year-on-year -20 +14  
Permanent jobs requiring a 1st Line Support Analyst 7 10 5
As % of all permanent IT jobs advertised in Manchester 0.18% 0.30% 0.13%
As % of the Job Titles category 0.18% 0.30% 0.14%
Number of salaries quoted 6 5 5
Median salary £21,750 £24,000 £19,500
Median salary % change year-on-year -9.37% +23.07%  
UK excluding London median salary £21,000 £20,816 £21,000
% change year-on-year +0.88% -0.87%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 3815 3288 3631
As % of all permanent IT job vacancies advertised in Manchester 96.80% 97.54% 96.72%
Number of salaries quoted 3184 2733 2977
Median salary £42,000 £42,500 £40,000
Median salary % change year-on-year -1.17% +6.25%  
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in Manchester

1st Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Manchester.

Salary trend for 1st Line Support Analyst in Manchester

1st Line Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing 1st Line Support Analyst in Manchester over the 3 months to 25 March 2017.

Salary histogram for 1st Line Support Analyst in Manchester

1st Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Manchester region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 1 - -
Cheadle - 1 £20,500 -
Oldham - 1 £31,500 -
1st Line Support Analyst
North West

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 25 March 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 1st Line Support Analyst in the job title.

1 5 (45.45%) Windows
1 5 (45.45%) Windows 7
2 4 (36.36%) Microsoft
3 3 (27.27%) MS Office
3 3 (27.27%) ITIL
4 2 (18.18%) Life Science
4 2 (18.18%) Banking
4 2 (18.18%) IP Telephony
4 2 (18.18%) Cisco IOS
4 2 (18.18%) DMZ
4 2 (18.18%) Manufacturing
4 2 (18.18%) Service Management
4 2 (18.18%) Firewall
4 2 (18.18%) ITSM
4 2 (18.18%) HP
4 2 (18.18%) MS Excel
4 2 (18.18%) Windows XP
4 2 (18.18%) LAN
4 2 (18.18%) WAN
4 2 (18.18%) TCP/IP
4 2 (18.18%) SLA
4 2 (18.18%) Cisco
5 1 (9.09%) ERP
5 1 (9.09%) Active Directory
5 1 (9.09%) SAP
5 1 (9.09%) CSS
5 1 (9.09%) C#
5 1 (9.09%) C++
5 1 (9.09%) HTML
5 1 (9.09%) JavaScript

1st Line Support Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) CMS
Applications
1 3 (27.27%) MS Office
2 2 (18.18%) MS Excel
Business Applications
1 1 (9.09%) SAP BPC
Communications & Networking
1 2 (18.18%) Cisco IOS
1 2 (18.18%) DMZ
1 2 (18.18%) Firewall
1 2 (18.18%) IP Telephony
1 2 (18.18%) LAN
1 2 (18.18%) TCP/IP
1 2 (18.18%) WAN
Database & Business Intelligence
1 1 (9.09%) SAP BW
General
1 2 (18.18%) Banking
1 2 (18.18%) Manufacturing
2 1 (9.09%) Investment Banking
2 1 (9.09%) Law
2 1 (9.09%) Legal
2 1 (9.09%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (9.09%) CSS
1 1 (9.09%) HTML
Miscellaneous
1 2 (18.18%) Life Science
2 1 (9.09%) Computer Science
Operating Systems
1 5 (45.45%) Windows
1 5 (45.45%) Windows 7
2 2 (18.18%) Windows XP
Processes & Methodologies
1 3 (27.27%) ITIL
2 2 (18.18%) ITSM
2 2 (18.18%) Service Management
3 1 (9.09%) Content Management
3 1 (9.09%) ERP
3 1 (9.09%) Problem Management
3 1 (9.09%) Release Management
3 1 (9.09%) Software Engineering
3 1 (9.09%) Time Management
3 1 (9.09%) Web Development
Programming Languages
1 1 (9.09%) C#
1 1 (9.09%) C++
1 1 (9.09%) JavaScript
1 1 (9.09%) SQL
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) ITIL Certification
1 1 (9.09%) MOS
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 1 (9.09%) Active Directory
Vendors
1 4 (36.36%) Microsoft
2 2 (18.18%) Cisco
2 2 (18.18%) HP
3 1 (9.09%) Northgate
3 1 (9.09%) Oracle
3 1 (9.09%) SAP
3 1 (9.09%) Sitecore
Manchester, Lancashire
Certes Computing Ltd
Salary: £20000 - £21000 per annum + Pension, Healthcare, Training
Posted: 3 days ago
Manchester, Lancashire
Certes Computing Ltd
Salary: £20000 - £23000 per annum + Plus Benefits/Training
Posted: 3 days ago
Manchester, North-West, UK
Turley
Salary: Highly Competitive
Posted: 11 days ago