1st Line Support Analyst Jobs in Manchester

First Line Support Analyst
North West > Manchester

The median First Line Support Analyst salary in Manchester is £28,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 159 212 239
Rank change year-on-year +53 +27 +13
Permanent jobs requiring a 1st Line Support Analyst 2 1 2
As % of all permanent jobs advertised in Manchester 0.089% 0.019% 0.041%
As % of the Job Titles category 0.098% 0.020% 0.044%
Number of salaries quoted 2 1 2
10th Percentile - - £19,325
25th Percentile £26,500 £21,500 £19,438
Median annual salary (50th Percentile) £28,000 £23,000 £19,750
Median % change year-on-year +21.74% +16.46% -19.39%
75th Percentile £29,500 £24,500 £19,938
90th Percentile - - £19,975
North West median annual salary £22,850 £21,000 £19,750
% change year-on-year +8.81% +6.33% -14.13%

All Permanent IT Job Vacancies
Manchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 2,038 4,890 4,504
% of permanent jobs with a recognized job title 90.30% 94.29% 92.05%
Number of salaries quoted 1,254 3,775 2,652
10th Percentile £31,999 £30,000 £32,000
25th Percentile £42,500 £40,988 £42,500
Median annual salary (50th Percentile) £60,000 £54,500 £57,500
Median % change year-on-year +10.09% -5.22% +4.55%
75th Percentile £77,500 £68,750 £71,250
90th Percentile £93,375 £81,700 £82,500
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

1st Line Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 1st Line Support Analyst in Manchester

1st Line Support Analyst
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in Manchester.

Salary trend for 1st Line Support Analyst in Manchester

1st Line Support Analyst Skill Set
Top 11 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 14 May 2025, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 1st Line Support Analyst in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) ITSM
1 2 (100.00%) Law
1 2 (100.00%) Legal
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Windows 10

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Law
1 2 (100.00%) Legal
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) ITSM
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft