Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Manchester
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 115 130 96
Rank change year-on-year +15 -34 +27
Permanent jobs citing SLA 218 172 204
As % of all permanent IT jobs advertised in Manchester 2.73% 2.30% 2.75%
As % of the Quality Assurance & Compliance category 22.02% 18.84% 19.45%
Number of salaries quoted 129 125 165
Manchester median annual salary £27,000 £30,000 £32,500
Median salary % change year-on-year -10.00% -7.69% -
10th Percentile £19,500 £20,200 £20,000
90th Percentile £47,750 £50,450 £57,500
North West median annual salary £27,500 £30,000 £32,500
% change year-on-year -8.33% -7.69% -4.41%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Manchester
Permanent vacancies with a requirement for quality assurance or compliance skills 990 913 1049
As % of all permanent IT jobs advertised in Manchester 12.38% 12.22% 14.16%
Number of salaries quoted 738 737 881
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £25,000 £26,250 £24,250
90th Percentile £65,375 £63,750 £60,000
North West median annual salary £42,500 £40,250 £38,000
% change year-on-year +5.59% +5.92% -5.00%

SLA
Job Vacancy Trend in Manchester

Job postings citing SLA as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for SLA in Manchester

SLA
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Manchester.

Salary trend for SLA in Manchester

SLA
Salary Histogram in Manchester

The salary distribution of IT jobs citing SLA in Manchester over the 6 months to 21 November 2017.

Salary histogram for SLA in Manchester

SLA
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Manchester region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -9 7 £57,500 +139.58% 5
Altrincham -14 6 £28,000 +21.74%
Wigan +2 5 £30,000 -
Bolton 0 5 £42,500 +3.03% 1
Salford -2 5 £28,750 +1.77% 3
Rochdale +20 2 £25,000 -28.57% 1
Oldham +13 2 £18,750 -53.13%
Cheadle -10 1 £60,000 +185.71%
SLA
North West

For the 6 months to 21 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for SLA.

1 76 (34.86%) Windows
2 75 (34.40%) ITIL
3 57 (26.15%) Windows Server
4 54 (24.77%) Microsoft
4 54 (24.77%) Active Directory
5 52 (23.85%) SAP
6 49 (22.48%) Cisco
7 48 (22.02%) Finance
8 44 (20.18%) Record to Report
9 35 (16.06%) WAN
10 33 (15.14%) SQL
10 33 (15.14%) VMware
11 32 (14.68%) Windows Server 2012
12 31 (14.22%) Microsoft Office
13 30 (13.76%) Firewall
14 29 (13.30%) MS Exchange
14 29 (13.30%) Office 365
15 28 (12.84%) IT Strategy
15 28 (12.84%) LAN
16 27 (12.39%) Hyper-V
17 25 (11.47%) Demand Management
17 25 (11.47%) Service Delivery
17 25 (11.47%) SAP MM
17 25 (11.47%) Microsoft Certification
18 24 (11.01%) TCP/IP
18 24 (11.01%) MCP
18 24 (11.01%) Manufacturing
19 23 (10.55%) SCCM
19 23 (10.55%) MCSE
19 23 (10.55%) MCSA

SLA
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (13.30%) MS Exchange
2 21 (9.63%) Exchange Server 2010
3 10 (4.59%) Exchange Server 2007
4 7 (3.21%) SharePoint
5 5 (2.29%) Exchange Server 2013
6 3 (1.38%) Exchange Server 2003
6 3 (1.38%) K2 blackpearl
6 3 (1.38%) Skype for Business
Applications
1 31 (14.22%) Microsoft Office
2 3 (1.38%) Camtasia
3 1 (0.46%) Microsoft Excel
Business Applications
1 25 (11.47%) SAP MM
2 22 (10.09%) SAP MII
2 22 (10.09%) SAP PP
2 22 (10.09%) SAP PP-PI
3 19 (8.72%) SAP CO
3 19 (8.72%) SAP FI
3 19 (8.72%) SAP FI/CO
4 3 (1.38%) Dynamics AX
4 3 (1.38%) Visualfiles
5 1 (0.46%) Dynamics NAV
5 1 (0.46%) PeopleSoft HRMS
Cloud Services
1 29 (13.30%) Office 365
2 3 (1.38%) Cloud Computing
2 3 (1.38%) IaaS
2 3 (1.38%) Microsoft Azure
3 2 (0.92%) Amazon AWS
3 2 (0.92%) G Suite
4 1 (0.46%) SaaS
Communications & Networking
1 35 (16.06%) WAN
2 30 (13.76%) Firewall
3 28 (12.84%) LAN
4 24 (11.01%) TCP/IP
5 14 (6.42%) DNS
6 9 (4.13%) VPN
7 7 (3.21%) Broadband
7 7 (3.21%) VoIP
8 6 (2.75%) ADSL
9 5 (2.29%) DHCP
9 5 (2.29%) Ethernet
9 5 (2.29%) NetScaler
9 5 (2.29%) Unified Communications
10 4 (1.83%) Skype
11 3 (1.38%) IPsec
11 3 (1.38%) SSL
12 2 (0.92%) Cisco IPT
12 2 (0.92%) Internet
12 2 (0.92%) Network Security
12 2 (0.92%) Wi-Fi
Database & Business Intelligence
1 21 (9.63%) SQL Server
2 6 (2.75%) BusinessObjects
2 6 (2.75%) BusinessObjects Business Intelligence
2 6 (2.75%) SAP BW
2 6 (2.75%) SAP HANA
3 3 (1.38%) Power BI
4 2 (0.92%) QlikView
5 1 (0.46%) Crystal Reports
5 1 (0.46%) Oracle BI EE
5 1 (0.46%) PowerPivot
5 1 (0.46%) Spotfire
Development Applications
1 17 (7.80%) SQL Server Management Studio (SSMS)
1 17 (7.80%) Team Foundation Server
1 17 (7.80%) TeamCity
1 17 (7.80%) Visual Studio
2 4 (1.83%) Eclipse
General
1 48 (22.02%) Finance
2 24 (11.01%) Manufacturing
3 12 (5.50%) Telecoms
4 10 (4.59%) Retail
5 6 (2.75%) Back Office
5 6 (2.75%) Law
6 5 (2.29%) Military
7 3 (1.38%) Banking
7 3 (1.38%) Billing
7 3 (1.38%) Legal
8 1 (0.46%) Automotive
8 1 (0.46%) Electronics
8 1 (0.46%) German Language
8 1 (0.46%) Pharmaceutical
Job Titles
1 66 (30.28%) Analyst
2 32 (14.68%) Business Analyst
3 24 (11.01%) Applications Support
4 20 (9.17%) Service Manager
5 19 (8.72%) 2nd Line Support
5 19 (8.72%) SAP Analyst
5 19 (8.72%) SAP Business Analyst
5 19 (8.72%) SAP CO Business Analyst
5 19 (8.72%) SAP FI Analyst
5 19 (8.72%) SAP FI Business Analyst
5 19 (8.72%) SAP FI/CO Business Analyst
5 19 (8.72%) Support Engineer
6 18 (8.26%) IT Support
6 18 (8.26%) Support Analyst
7 17 (7.80%) IT Manager
8 15 (6.88%) Developer
9 13 (5.96%) Applications Developer
9 13 (5.96%) Business Systems Analyst
10 12 (5.50%) SAP Manager
11 11 (5.05%) IT Services Manager
Libraries, Frameworks & Software Standards
1 22 (10.09%) SAPUI5
2 19 (8.72%) .NET
3 17 (7.80%) ASP.NET Web Forms
4 5 (2.29%) Web Services
5 4 (1.83%) CSS
5 4 (1.83%) HTML
6 2 (0.92%) AngularJS
6 2 (0.92%) ASP.NET
6 2 (0.92%) ASP.NET Web API
6 2 (0.92%) EDI
6 2 (0.92%) HTML5
7 1 (0.46%) Middleware
7 1 (0.46%) XML
Miscellaneous
1 11 (5.05%) Analytical Skills
1 11 (5.05%) Management Information System
2 5 (2.29%) Video Conferencing
3 4 (1.83%) Greenfield Project
4 3 (1.38%) Data Centre
4 3 (1.38%) Driving Licence
4 3 (1.38%) Social Media
4 3 (1.38%) User Experience
4 3 (1.38%) Virtual Team
5 2 (0.92%) EPoS
6 1 (0.46%) Data Structures
6 1 (0.46%) Enterprise Software
6 1 (0.46%) Fat Client
6 1 (0.46%) iPad
6 1 (0.46%) Life Science
6 1 (0.46%) NHS
6 1 (0.46%) Replication
6 1 (0.46%) Security Operations Centre
6 1 (0.46%) Thin Client
6 1 (0.46%) Wiki
Operating Systems
1 76 (34.86%) Windows
2 57 (26.15%) Windows Server
3 32 (14.68%) Windows Server 2012
4 22 (10.09%) Windows Server 2008
5 14 (6.42%) Windows 7
6 13 (5.96%) Windows 10
7 10 (4.59%) Linux
8 7 (3.21%) Unix
9 4 (1.83%) Windows Server 2003
10 3 (1.38%) Red Hat Enterprise Linux
11 2 (0.92%) AIX
12 1 (0.46%) Windows 8
12 1 (0.46%) Windows XP
Processes & Methodologies
1 75 (34.40%) ITIL
2 44 (20.18%) Record to Report
3 28 (12.84%) IT Strategy
4 25 (11.47%) Demand Management
4 25 (11.47%) Service Delivery
5 21 (9.63%) Service Management
6 19 (8.72%) Incident Management
7 17 (7.80%) MVC
8 16 (7.34%) Problem Management
9 14 (6.42%) Mentoring
10 13 (5.96%) Economics
11 12 (5.50%) IT Governance
12 10 (4.59%) Business Intelligence
12 10 (4.59%) Configuration Management
12 10 (4.59%) DevOps
12 10 (4.59%) Workflow
13 9 (4.13%) Proactive Monitoring
14 8 (3.67%) Change Control
15 7 (3.21%) People Management
15 7 (3.21%) Project Management
Programming Languages
1 33 (15.14%) SQL
2 19 (8.72%) C#
3 6 (2.75%) ABAP
4 2 (0.92%) C
4 2 (0.92%) JavaScript
4 2 (0.92%) T-SQL
5 1 (0.46%) PL/SQL
5 1 (0.46%) PowerShell
5 1 (0.46%) VBA
Qualifications
1 25 (11.47%) Microsoft Certification
2 24 (11.01%) MCP
3 23 (10.55%) MCSA
3 23 (10.55%) MCSE
4 22 (10.09%) Cisco Certification
5 17 (7.80%) CCNA
6 8 (3.67%) CCIE
6 8 (3.67%) CCNP
7 6 (2.75%) ITIL Certification
8 4 (1.83%) Degree
8 4 (1.83%) Security Cleared
9 3 (1.38%) SC Cleared
10 2 (0.92%) RHCT
11 1 (0.46%) CAPM
11 1 (0.46%) DBS Check
11 1 (0.46%) ISEB
11 1 (0.46%) ISTQB
11 1 (0.46%) MOS
11 1 (0.46%) PMI Certification
11 1 (0.46%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (3.21%) QA
2 3 (1.38%) PCI DSS
3 2 (0.92%) ISO/IEC 27001
3 2 (0.92%) PMO
4 1 (0.46%) ISO 9001
4 1 (0.46%) Sarbanes-Oxley
System Software
1 54 (24.77%) Active Directory
2 27 (12.39%) Hyper-V
3 7 (3.21%) VMware Infrastructure
4 6 (2.75%) VMware ESXi
5 3 (1.38%) XenApp
Systems Management
1 23 (10.55%) SCCM
2 6 (2.75%) Cisco CUCM
3 3 (1.38%) FortiGate
3 3 (1.38%) TrustSec
4 1 (0.46%) AirWatch
4 1 (0.46%) WSUS
Vendors
1 54 (24.77%) Microsoft
2 52 (23.85%) SAP
3 49 (22.48%) Cisco
4 33 (15.14%) VMware
5 13 (5.96%) Citrix
6 6 (2.75%) Cognos
6 6 (2.75%) Juniper
7 5 (2.29%) F5
7 5 (2.29%) Riverbed
7 5 (2.29%) SolarWinds
7 5 (2.29%) Xerox
8 3 (1.38%) AppDynamics
8 3 (1.38%) CheckPoint
8 3 (1.38%) Dynatrace
8 3 (1.38%) Fortinet
8 3 (1.38%) Red Hat
9 2 (0.92%) Apple
9 2 (0.92%) Capita
9 2 (0.92%) Google
9 2 (0.92%) Veeam