SLA Jobs in Manchester

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA) North West > Manchester
Location	3 months to 29 Jun 2017	Same period 2016	Same period 2015
Rank	92	98	96
Rank change year-on-year	+6	-2
Permanent jobs citing SLA	140	89	88
As % of all permanent IT jobs advertised in Manchester	3.32%	2.54%	2.61%
As % of the Quality Assurance & Compliance category	25.83%	19.91%	19.82%
Number of salaries quoted	96	73	74
Manchester median annual salary	£26,250	£35,000	£31,250
Median salary % change year-on-year	-25.00%	+12.00%
10th Percentile	£18,875	£19,350	£20,750
90th Percentile	£39,125	£49,750	£47,500
North West median annual salary	£27,500	£35,000	£34,000
% change year-on-year	-21.42%	+2.94%

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills Manchester
Permanent job vacancies with a requirement for quality assurance and compliance skills	542	447	444
As % of all permanent IT job vacancies advertised in Manchester	12.87%	12.78%	13.19%
Number of salaries quoted	512	437	427
Manchester median annual salary	£40,000	£42,500	£40,000
Median salary % change year-on-year	-5.88%	+6.25%
10th Percentile	£25,525	£26,700	£23,750
90th Percentile	£63,700	£55,000	£65,000
North West median annual salary	£40,000	£42,500	£40,000
% change year-on-year	-5.88%	+6.25%

SLA
Job Vacancy Trend in Manchester

Job postings citing SLA as a percentage of all IT jobs advertised in Manchester.

SLA
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Manchester.

SLA
Salary Histogram in Manchester

The salary distribution of IT jobs citing SLA in Manchester over the 3 months to 29 June 2017.

SLA
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Manchester region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Last 3 Months	Median Salary % Change on Same Period Last Year	Live Job Vacancies
Stockport	-13	7	£21,500	-34.84%
Cheadle	-5	5	£21,500	-1.14%	2
Wigan	-14	5	£30,000	-33.33%
Salford	-	4	£26,500	-	1
Oldham	+4	2	£22,500	+21.62%
Altrincham	-7	2	£21,500	-6.52%	1
SLA North West

SLA
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 29 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for SLA.

1	100 (40.82%)	Windows
2	97 (39.59%)	ITIL
3	90 (36.73%)	Microsoft
4	66 (26.94%)	Cisco
5	59 (24.08%)	Active Directory
6	44 (17.96%)	Windows Server
7	39 (15.92%)	WAN
7	39 (15.92%)	SAP
8	38 (15.51%)	MS Exchange
9	37 (15.10%)	Microsoft Office
9	37 (15.10%)	IT Strategy
10	32 (13.06%)	Cisco Certification
11	31 (12.65%)	Service Delivery
11	31 (12.65%)	Incident Management
12	29 (11.84%)	VMware

12	29 (11.84%)	LAN
13	28 (11.43%)	Microsoft Certification
13	28 (11.43%)	Windows Server 2003
14	27 (11.02%)	Record to Report
15	24 (9.80%)	ITIL Certification
15	24 (9.80%)	SQL
15	24 (9.80%)	Office 365
16	23 (9.39%)	Windows Server 2012
16	23 (9.39%)	Windows 7
16	23 (9.39%)	Citrix
17	22 (8.98%)	Management Information System
17	22 (8.98%)	Manufacturing
17	22 (8.98%)	IT Governance
17	22 (8.98%)	Demand Management
18	21 (8.57%)	CCNA

SLA
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	38 (15.51%)	MS Exchange
2	20 (8.16%)	Exchange Server 2010
3	13 (5.31%)	Exchange Server 2003
3	13 (5.31%)	Exchange Server 2007
4	9 (3.67%)	SharePoint
5	6 (2.45%)	Confluence
6	4 (1.63%)	Skype for Business
7	3 (1.22%)	IIS
8	1 (0.41%)	Exchange Server 2013
8	1 (0.41%)	SharePoint 2013

Applications
1	37 (15.10%)	Microsoft Office
2	16 (6.53%)	Microsoft Excel
3	4 (1.63%)	Spreadsheet
4	3 (1.22%)	Microsoft PowerPoint
5	2 (0.82%)	MS Visio

Business Applications
1	21 (8.57%)	SAP MM
2	15 (6.12%)	SAP MII
2	15 (6.12%)	SAP PP
2	15 (6.12%)	SAP PP-PI
3	7 (2.86%)	Dynamics NAV
3	7 (2.86%)	SAP CO
3	7 (2.86%)	SAP FI
3	7 (2.86%)	SAP FI/CO
4	1 (0.41%)	Oracle CRM
4	1 (0.41%)	PeopleSoft CRM
4	1 (0.41%)	PeopleSoft HRMS
4	1 (0.41%)	SAP Business One
4	1 (0.41%)	SAP FSCM

Cloud Services
1	24 (9.80%)	Office 365
2	11 (4.49%)	IaaS
3	7 (2.86%)	SaaS
4	6 (2.45%)	Microsoft Azure
5	4 (1.63%)	Cloud Computing
5	4 (1.63%)	G Suite
6	2 (0.82%)	Amazon AWS
7	1 (0.41%)	Google Analytics
7	1 (0.41%)	PaaS

Communications & Networking
1	39 (15.92%)	WAN
2	29 (11.84%)	LAN
3	21 (8.57%)	Firewall
4	20 (8.16%)	TCP/IP
5	14 (5.71%)	VoIP
6	8 (3.27%)	BGP
6	8 (3.27%)	DNS
7	7 (2.86%)	Broadband
8	6 (2.45%)	DHCP
8	6 (2.45%)	Ethernet
8	6 (2.45%)	NetScaler
8	6 (2.45%)	Unified Communications
9	5 (2.04%)	MPLS
9	5 (2.04%)	VPN
10	4 (1.63%)	ADSL
10	4 (1.63%)	Skype
10	4 (1.63%)	Wireless
11	3 (1.22%)	Cisco ASA
11	3 (1.22%)	VLAN
11	3 (1.22%)	Wi-Fi

Database & Business Intelligence
1	14 (5.71%)	SQL Server
2	7 (2.86%)	Crystal Reports
2	7 (2.86%)	PowerPivot
2	7 (2.86%)	QlikView
3	3 (1.22%)	SQL Server Reporting Services
4	2 (0.82%)	Relational Database
5	1 (0.41%)	GIS
5	1 (0.41%)	Oracle BI EE
5	1 (0.41%)	SAP BW
5	1 (0.41%)	Spotfire
5	1 (0.41%)	SQL Server Analysis Services
5	1 (0.41%)	SQL Server Integration Services

Development Applications
1	6 (2.45%)	JIRA
2	5 (2.04%)	Visual Studio
3	3 (1.22%)	SQL Server Management Studio (SSMS)
3	3 (1.22%)	Team Foundation Server
3	3 (1.22%)	TeamCity

General
1	22 (8.98%)	Manufacturing
2	17 (6.94%)	Finance
3	11 (4.49%)	Telecoms
4	10 (4.08%)	Retail
5	6 (2.45%)	Back Office
5	6 (2.45%)	Billing
6	3 (1.22%)	Law
6	3 (1.22%)	Legal
6	3 (1.22%)	Local Government
7	2 (0.82%)	Games
7	2 (0.82%)	Military
8	1 (0.41%)	Electronics
8	1 (0.41%)	General Ledger

Job Titles
1	69 (28.16%)	Analyst
2	28 (11.43%)	Support Analyst
3	25 (10.20%)	Service Manager
4	24 (9.80%)	1st Line Support
4	24 (9.80%)	Service Desk Manager
5	21 (8.57%)	SAP Manager
6	15 (6.12%)	IT Manager
7	14 (5.71%)	2nd Line Support
7	14 (5.71%)	Consultant
7	14 (5.71%)	IT Services Manager
8	13 (5.31%)	Support Engineer
9	11 (4.49%)	Applications Support
9	11 (4.49%)	Help Desk Support
9	11 (4.49%)	Network Engineer
9	11 (4.49%)	Service Analyst
9	11 (4.49%)	Service Desk Analyst
10	10 (4.08%)	3rd Line Support
11	9 (3.67%)	Cisco Engineer
11	9 (3.67%)	Help Desk Manager
11	9 (3.67%)	Software Support Analyst

Libraries, Frameworks & Software Standards
1	15 (6.12%)	SAPUI5
2	8 (3.27%)	EDI
3	7 (2.86%)	XML
4	6 (2.45%)	.NET
5	4 (1.63%)	CSS
5	4 (1.63%)	HTML
5	4 (1.63%)	Web Services
6	3 (1.22%)	802.1X
6	3 (1.22%)	ASP.NET Web Forms
7	2 (0.82%)	AngularJS
7	2 (0.82%)	ASP.NET
7	2 (0.82%)	ASP.NET Web API
7	2 (0.82%)	HTML5
8	1 (0.41%)	SAP Business Workflow

Miscellaneous
1	22 (8.98%)	Management Information System
2	19 (7.76%)	Analytical Skills
3	14 (5.71%)	CMDB
4	10 (4.08%)	Greenfield Project
5	6 (2.45%)	Life Science
5	6 (2.45%)	Video Conferencing
6	4 (1.63%)	Data Centre
6	4 (1.63%)	Driving Licence
6	4 (1.63%)	EPoS
6	4 (1.63%)	Pricing Data
6	4 (1.63%)	Replication
7	3 (1.22%)	Enterprise Software
7	3 (1.22%)	FMCG
7	3 (1.22%)	Wiki
8	1 (0.41%)	Algorithms
8	1 (0.41%)	Digital Signage
8	1 (0.41%)	iPad
8	1 (0.41%)	Public Cloud
8	1 (0.41%)	Security Operations Centre
8	1 (0.41%)	User Experience

Operating Systems
1	100 (40.82%)	Windows
2	44 (17.96%)	Windows Server
3	28 (11.43%)	Windows Server 2003
4	23 (9.39%)	Windows 7
4	23 (9.39%)	Windows Server 2012
5	14 (5.71%)	Windows Server 2008
6	13 (5.31%)	Linux
6	13 (5.31%)	Windows 8
7	9 (3.67%)	Windows 10
8	8 (3.27%)	Unix
9	2 (0.82%)	Windows Vista
9	2 (0.82%)	Windows XP
10	1 (0.41%)	Android
10	1 (0.41%)	Apple iOS
10	1 (0.41%)	Mac OS X

Processes & Methodologies
1	97 (39.59%)	ITIL
2	37 (15.10%)	IT Strategy
3	31 (12.65%)	Incident Management
3	31 (12.65%)	Service Delivery
4	27 (11.02%)	Record to Report
5	22 (8.98%)	Demand Management
5	22 (8.98%)	IT Governance
6	19 (7.76%)	Configuration Management
7	17 (6.94%)	Time Management
8	16 (6.53%)	People Management
8	16 (6.53%)	Problem Management
9	15 (6.12%)	Continuous Improvement
9	15 (6.12%)	Service Management
10	14 (5.71%)	Mentoring
11	13 (5.31%)	CRM
11	13 (5.31%)	Data Analysis
12	12 (4.90%)	Change Management
12	12 (4.90%)	Performance Management
12	12 (4.90%)	Presales
12	12 (4.90%)	Statistics

Programming Languages
1	24 (9.80%)	SQL
2	6 (2.45%)	VBA
3	5 (2.04%)	C#
4	4 (1.63%)	T-SQL
5	2 (0.82%)	JavaScript
5	2 (0.82%)	PL/SQL
5	2 (0.82%)	VB
6	1 (0.41%)	ABAP
6	1 (0.41%)	C
6	1 (0.41%)	PowerShell

Qualifications
1	32 (13.06%)	Cisco Certification
2	28 (11.43%)	Microsoft Certification
3	24 (9.80%)	ITIL Certification
4	21 (8.57%)	CCNA
4	21 (8.57%)	MCSE
5	19 (7.76%)	MCP
6	17 (6.94%)	CCNP
7	15 (6.12%)	MCSA
8	6 (2.45%)	CCIE
9	5 (2.04%)	Degree
10	3 (1.22%)	CCDP
10	3 (1.22%)	HP ASE
10	3 (1.22%)	HP MASE
11	2 (0.82%)	RHCT
12	1 (0.41%)	CAPM
12	1 (0.41%)	CISA
12	1 (0.41%)	CISM
12	1 (0.41%)	ISTQB
12	1 (0.41%)	MCITP
12	1 (0.41%)	PMI Certification

Quality Assurance & Compliance
1	8 (3.27%)	QA
2	3 (1.22%)	ISO/IEC 27001
3	1 (0.41%)	PCI DSS

System Software
1	59 (24.08%)	Active Directory
2	11 (4.49%)	Hyper-V
3	8 (3.27%)	Terminal Server
3	8 (3.27%)	VMware Infrastructure
4	2 (0.82%)	vSphere
5	1 (0.41%)	Terminal Services
5	1 (0.41%)	VMware ESXi

Systems Management
1	8 (3.27%)	SCCM
2	6 (2.45%)	Cisco CUCM
3	1 (0.41%)	Backup Exec
3	1 (0.41%)	Cisco UCCE
3	1 (0.41%)	Nagios
3	1 (0.41%)	Netcool
3	1 (0.41%)	vCenter Server

Vendors
1	90 (36.73%)	Microsoft
2	66 (26.94%)	Cisco
3	39 (15.92%)	SAP
4	29 (11.84%)	VMware
5	23 (9.39%)	Citrix
6	10 (4.08%)	Juniper
7	6 (2.45%)	Atlassian
7	6 (2.45%)	F5
7	6 (2.45%)	Riverbed
8	5 (2.04%)	Computacenter
8	5 (2.04%)	Google
8	5 (2.04%)	HP
8	5 (2.04%)	Intel
9	4 (1.63%)	Fortinet
9	4 (1.63%)	PeopleSoft
10	3 (1.22%)	Aruba
10	3 (1.22%)	Mitel
10	3 (1.22%)	NEC
10	3 (1.22%)	Oracle
10	3 (1.22%)	Sun