Period
to 16 August 2018

The median annual salary for a Support Engineer was £24,500 in advertised job vacancies in Manchester during the 6 months to 16 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
North West > Manchester
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 144 142 127
Rank change year-on-year -2 -15 -2
Permanent jobs requiring a Support Engineer 143 176 146
As % of all permanent IT jobs advertised in Manchester 1.97% 2.15% 2.05%
As % of the Job Titles category 2.03% 2.21% 2.10%
Number of salaries quoted 129 170 127
Manchester median annual salary £24,500 £27,500 £32,500
Median salary % change year-on-year -10.91% -15.38% +25.00%
10th Percentile £18,500 £21,000 £19,250
90th Percentile £43,800 £44,500 £50,000
North West median annual salary £27,500 £27,500 £30,500
% change year-on-year - -9.84% +17.31%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,036 7,979 6,959
% of permanent IT jobs with a recognized job title 96.70% 97.63% 97.78%
Number of salaries quoted 5,873 6,703 5,927
Manchester median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £24,250 £25,550 £25,000
90th Percentile £67,900 £64,200 £62,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Engineer
Job Vacancy Trend in Manchester

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Engineer in Manchester

Support Engineer
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Manchester.

Salary trend for Support Engineer in Manchester

Support Engineer
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Engineer in Manchester over the 6 months to 16 August 2018.

Salary histogram for Support Engineer in Manchester

Support Engineer
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Manchester region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +12 9 £27,500 -36.05% 1
Rochdale +8 7 £25,500 -36.25% 1
Salford 0 5 £24,000 -14.29% 2
Bolton +10 4 £21,500 -15.69% 1
Oldham +12 2 £23,500 -
Bury -5 2 £27,750 +13.27% 1
Altrincham -8 2 £22,500 -55.00% 2
Sale - 2 £36,250 -
Wigan +13 1 £21,500 -10.42%
Cheadle +3 1 £27,500 -5.17% 2
Support Engineer
North West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 16 August 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Support Engineer in the job title.

1 97 (67.83%) Windows
2 76 (53.15%) Active Directory
3 70 (48.95%) Windows Server
4 64 (44.76%) VMware
5 56 (39.16%) Microsoft
6 47 (32.87%) Hyper-V
7 41 (28.67%) Office 365
8 40 (27.97%) MS Exchange
8 40 (27.97%) Windows Server 2012
9 39 (27.27%) Microsoft Certification
9 39 (27.27%) VMware Infrastructure
10 34 (23.78%) Windows Server 2008
11 33 (23.08%) MCSE
12 32 (22.38%) Firewall
13 31 (21.68%) SLA
13 31 (21.68%) Cisco
14 29 (20.28%) TCP/IP
14 29 (20.28%) SQL
15 26 (18.18%) WAN
16 25 (17.48%) DNS
16 25 (17.48%) Linux
16 25 (17.48%) ITIL
16 25 (17.48%) Exchange Server 2010
17 23 (16.08%) DHCP
18 21 (14.69%) Exchange Server 2013
18 21 (14.69%) LAN
19 20 (13.99%) Infrastructure Engineering
20 19 (13.29%) Windows 10
20 19 (13.29%) Windows 7
21 17 (11.89%) Problem-Solving

Support Engineer Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (27.97%) MS Exchange
2 25 (17.48%) Exchange Server 2010
3 21 (14.69%) Exchange Server 2013
4 16 (11.19%) SharePoint
5 9 (6.29%) Exchange Server 2007
6 7 (4.90%) SharePoint 2013
6 7 (4.90%) Skype for Business
7 4 (2.80%) Exchange Server 2003
8 3 (2.10%) SharePoint Server
9 2 (1.40%) Confluence
9 2 (1.40%) IBM Notes
9 2 (1.40%) WebLogic
Applications
1 16 (11.19%) Microsoft Office
2 1 (0.70%) Microsoft Excel
2 1 (0.70%) Microsoft PowerPoint
Business Applications
1 3 (2.10%) Dynamics CRM
2 1 (0.70%) Dynamics AX
2 1 (0.70%) NetSuite
Cloud Services
1 41 (28.67%) Office 365
2 13 (9.09%) Microsoft Azure
3 10 (6.99%) Amazon AWS
4 7 (4.90%) GitHub
5 6 (4.20%) Cloud Computing
6 5 (3.50%) IaaS
7 3 (2.10%) Mimecast
8 2 (1.40%) SaaS
9 1 (0.70%) OneDrive
Communications & Networking
1 32 (22.38%) Firewall
2 29 (20.28%) TCP/IP
3 26 (18.18%) WAN
4 25 (17.48%) DNS
5 23 (16.08%) DHCP
6 21 (14.69%) LAN
7 16 (11.19%) SAN
7 16 (11.19%) VoIP
8 14 (9.79%) Internet
9 7 (4.90%) Broadband
9 7 (4.90%) Skype
9 7 (4.90%) Unified Communications
10 6 (4.20%) Ethernet
11 5 (3.50%) VLAN
12 4 (2.80%) MPLS
12 4 (2.80%) xDSL
13 3 (2.10%) Wi-Fi
14 2 (1.40%) CTI
14 2 (1.40%) Wireless
14 2 (1.40%) WLAN
Database & Business Intelligence
1 16 (11.19%) SQL Server
2 7 (4.90%) MongoDB
2 7 (4.90%) MySQL
3 4 (2.80%) Relational Database
4 2 (1.40%) Crystal Reports
4 2 (1.40%) SQL Server 2008
5 1 (0.70%) NoSQL
Development Applications
1 9 (6.29%) Jenkins
2 6 (4.20%) Team Foundation Server
3 2 (1.40%) Bitbucket
3 2 (1.40%) JIRA
3 2 (1.40%) SonarQube
3 2 (1.40%) Sonatype Nexus
3 2 (1.40%) Subversion
4 1 (0.70%) Git (software)
General
1 11 (7.69%) Finance
2 8 (5.59%) Telecoms
3 4 (2.80%) Advertising
3 4 (2.80%) Retail
4 3 (2.10%) Manufacturing
5 2 (1.40%) Law
6 1 (0.70%) Automotive
6 1 (0.70%) Back Office
6 1 (0.70%) Banking
6 1 (0.70%) Electronics
6 1 (0.70%) Games
6 1 (0.70%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (4.90%) Web Services
2 5 (3.50%) .NET
3 2 (1.40%) WAP
4 1 (0.70%) Flash
4 1 (0.70%) HTML
4 1 (0.70%) LDAP
Miscellaneous
1 11 (7.69%) Virtual Team
2 9 (6.29%) Self-Motivation
3 5 (3.50%) Driving Licence
4 4 (2.80%) Fintech
5 3 (2.10%) Data Centre
5 3 (2.10%) Management Information System
6 2 (1.40%) Analytical Skills
6 2 (1.40%) Computer Science
6 2 (1.40%) Fat Client
6 2 (1.40%) Hybrid Cloud
6 2 (1.40%) iPad
6 2 (1.40%) IVR
6 2 (1.40%) Replication
6 2 (1.40%) Thin Client
6 2 (1.40%) Video Conferencing
7 1 (0.70%) FlexPod
7 1 (0.70%) Infotainment
7 1 (0.70%) iPhone
7 1 (0.70%) PKI
7 1 (0.70%) Smartphone
Operating Systems
1 97 (67.83%) Windows
2 70 (48.95%) Windows Server
3 40 (27.97%) Windows Server 2012
4 34 (23.78%) Windows Server 2008
5 25 (17.48%) Linux
6 19 (13.29%) Windows 10
6 19 (13.29%) Windows 7
7 8 (5.59%) Windows 8
8 5 (3.50%) Unix
9 3 (2.10%) Mac OS
10 2 (1.40%) Windows Mobile
11 1 (0.70%) Android
11 1 (0.70%) CentOS
11 1 (0.70%) Data ONTAP
11 1 (0.70%) Red Hat Enterprise Linux
11 1 (0.70%) Windows 2000 Server
11 1 (0.70%) Windows Server 2003
11 1 (0.70%) Windows XP
Processes & Methodologies
1 25 (17.48%) ITIL
2 20 (13.99%) Infrastructure Engineering
3 17 (11.89%) Problem-Solving
4 15 (10.49%) ERP
4 15 (10.49%) Mentoring
4 15 (10.49%) Problem Management
4 15 (10.49%) Tech Ops
5 12 (8.39%) DevOps
6 11 (7.69%) Analytics
6 11 (7.69%) Coaching
6 11 (7.69%) Decision-Making
7 10 (6.99%) Root Cause Analysis
8 9 (6.29%) Configuration Management
8 9 (6.29%) Service Management
8 9 (6.29%) Strategic Thinking
9 7 (4.90%) Test Automation
10 6 (4.20%) Kalman Filter
10 6 (4.20%) Web Filtering
11 5 (3.50%) Commercial Awareness
11 5 (3.50%) ITIL V3
Programming Languages
1 29 (20.28%) SQL
2 12 (8.39%) PowerShell
3 8 (5.59%) Bash Shell
4 4 (2.80%) Python
5 3 (2.10%) C
5 3 (2.10%) C#
5 3 (2.10%) PHP
5 3 (2.10%) VB.NET
6 2 (1.40%) Java
6 2 (1.40%) Perl
7 1 (0.70%) C++
7 1 (0.70%) Erlang
7 1 (0.70%) Go
7 1 (0.70%) Ruby
Qualifications
1 39 (27.27%) Microsoft Certification
2 33 (23.08%) MCSE
3 16 (11.19%) MCSA
4 13 (9.09%) CCNA
4 13 (9.09%) Cisco Certification
5 12 (8.39%) MCP
6 11 (7.69%) MCITP
7 7 (4.90%) VMware Certified Professional (VCP)
8 6 (4.20%) DBS Check
8 6 (4.20%) Degree
9 5 (3.50%) CCENT
9 5 (3.50%) MCTS
10 3 (2.10%) HNC
11 2 (1.40%) ITIL Certification
11 2 (1.40%) RHCT
12 1 (0.70%) CCIE
12 1 (0.70%) CCNP
12 1 (0.70%) Computer Science Degree
12 1 (0.70%) NCDA
12 1 (0.70%) VCAP
Quality Assurance & Compliance
1 31 (21.68%) SLA
2 2 (1.40%) ISO 14001
2 2 (1.40%) ISO 9001
2 2 (1.40%) ISO/IEC 20000
2 2 (1.40%) ISO/IEC 27001
3 1 (0.70%) PCI DSS
3 1 (0.70%) PMO
System Software
1 76 (53.15%) Active Directory
2 47 (32.87%) Hyper-V
3 39 (27.27%) VMware Infrastructure
4 12 (8.39%) VMware ESXi
5 9 (6.29%) Virtual Machines
6 8 (5.59%) Terminal Services
6 8 (5.59%) vSphere
7 6 (4.20%) XenApp
8 5 (3.50%) XenDesktop
9 4 (2.80%) Virtual Servers
10 1 (0.70%) Docker
Systems Management
1 10 (6.99%) SCCM
2 7 (4.90%) Puppet
3 6 (4.20%) Opscode Chef
4 2 (1.40%) FlexNet
4 2 (1.40%) SCVMM
5 1 (0.70%) Ansible
5 1 (0.70%) Backup Exec
5 1 (0.70%) Cisco CUCM
5 1 (0.70%) FortiGate
5 1 (0.70%) SCOM
5 1 (0.70%) SolarWinds Orion
5 1 (0.70%) Systems Management Server (SMS)
Vendors
1 64 (44.76%) VMware
2 56 (39.16%) Microsoft
3 31 (21.68%) Cisco
4 10 (6.99%) Citrix
5 7 (4.90%) Atlassian
6 6 (4.20%) Veeam
7 5 (3.50%) Juniper
8 4 (2.80%) Fortinet
8 4 (2.80%) MikroTik
9 3 (2.10%) Epicor
9 3 (2.10%) HP
9 3 (2.10%) Oracle
9 3 (2.10%) SAP
10 2 (1.40%) Lotus
10 2 (1.40%) Moogsoft
10 2 (1.40%) NetApp
10 2 (1.40%) Remedy
10 2 (1.40%) Sage
10 2 (1.40%) SonicWALL
10 2 (1.40%) WorldPay