Period
to 20 February 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Manchester during the 6 months to 20 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
North West > Manchester
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 125 114 137
Rank change year-on-year -11 +23 -32
Permanent jobs requiring a Support Engineer 181 217 149
As % of all permanent IT jobs advertised in Manchester 2.45% 2.86% 2.14%
As % of the Job Titles category 2.52% 2.95% 2.21%
Number of salaries quoted 178 207 136
Manchester median annual salary £27,500 £31,000 £32,500
Median salary % change year-on-year -11.29% -4.62% +8.33%
10th Percentile £19,250 £21,250 £21,125
90th Percentile £44,500 £46,750 £44,750
North West median annual salary £28,000 £28,500 £30,000
% change year-on-year -1.75% -5.00% +5.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,171 7,350 6,734
% of permanent IT jobs with a recognized job title 97.15% 97.02% 96.57%
Number of salaries quoted 5,987 6,280 5,574
Manchester median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £26,250 £26,000 £23,750
90th Percentile £67,500 £62,500 £62,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Support Engineer
Job Vacancy Trend in Manchester

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Engineer in Manchester

Support Engineer
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Manchester.

Salary trend for Support Engineer in Manchester

Support Engineer
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Engineer in Manchester over the 6 months to 20 February 2018.

Salary histogram for Support Engineer in Manchester

Support Engineer
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Manchester region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -7 26 £43,000 +36.51% 6
Rochdale +5 11 £25,500 -36.25% 1
Salford -2 8 £27,250 -13.77% 4
Cheadle -2 8 £43,000 +43.33% 1
Altrincham -7 4 £28,000 +4.67%
Oldham +25 2 £20,750 -40.71%
Wigan +3 2 £24,000 +6.67%
Bury +8 1 £25,000 -16.67%
Support Engineer
North West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 20 February 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Support Engineer in the job title.

1 149 (82.32%) Windows
2 114 (62.98%) Active Directory
3 106 (58.56%) Microsoft
4 104 (57.46%) Office 365
5 90 (49.72%) VMware
6 87 (48.07%) Hyper-V
7 81 (44.75%) Cisco
7 81 (44.75%) Windows Server
8 75 (41.44%) ITIL
9 74 (40.88%) Windows Server 2012
10 69 (38.12%) WAN
11 68 (37.57%) TCP/IP
12 61 (33.70%) Microsoft Certification
13 60 (33.15%) MCSE
14 58 (32.04%) LAN
15 57 (31.49%) Microsoft Office
16 48 (26.52%) MS Exchange
17 47 (25.97%) DNS
17 47 (25.97%) Firewall
18 45 (24.86%) Windows Server 2008
19 38 (20.99%) SLA
20 37 (20.44%) VMware Infrastructure
21 34 (18.78%) MCP
22 33 (18.23%) DHCP
23 30 (16.57%) Exchange Server 2010
23 30 (16.57%) SharePoint
23 30 (16.57%) Linux
23 30 (16.57%) SQL
24 28 (15.47%) MCSA
24 28 (15.47%) SAN

Support Engineer Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (26.52%) MS Exchange
2 30 (16.57%) Exchange Server 2010
2 30 (16.57%) SharePoint
3 17 (9.39%) SharePoint 2013
4 15 (8.29%) Exchange Server 2007
5 7 (3.87%) Exchange Server 2013
6 6 (3.31%) WebSphere
7 3 (1.66%) IIS
7 3 (1.66%) Skype for Business
8 1 (0.55%) Elasticsearch
8 1 (0.55%) WebLogic
Applications
1 57 (31.49%) Microsoft Office
Cloud Services
1 104 (57.46%) Office 365
2 8 (4.42%) Amazon AWS
2 8 (4.42%) Mimecast
3 7 (3.87%) Microsoft Azure
4 2 (1.10%) Cloud Computing
5 1 (0.55%) Amazon EC2
5 1 (0.55%) Basecamp
5 1 (0.55%) Sage Pay
Communications & Networking
1 69 (38.12%) WAN
2 68 (37.57%) TCP/IP
3 58 (32.04%) LAN
4 47 (25.97%) DNS
4 47 (25.97%) Firewall
5 33 (18.23%) DHCP
6 28 (15.47%) SAN
7 19 (10.50%) VoIP
8 12 (6.63%) VLAN
8 12 (6.63%) VPN
9 10 (5.52%) Wi-Fi
10 9 (4.97%) PBX
11 8 (4.42%) Unified Communications
12 7 (3.87%) Broadband
12 7 (3.87%) Internet
13 6 (3.31%) xDSL
14 4 (2.21%) MPLS
15 3 (1.66%) Skype
16 2 (1.10%) NetScaler
17 1 (0.55%) PABX
Database & Business Intelligence
1 25 (13.81%) SQL Server
2 7 (3.87%) MySQL
3 5 (2.76%) Oracle Database
4 4 (2.21%) Relational Database
5 2 (1.10%) SQL Server 2012
6 1 (0.55%) MongoDB
Development Applications
1 3 (1.66%) JIRA
2 2 (1.10%) Jenkins
3 1 (0.55%) Bugzilla
3 1 (0.55%) Gerrit
3 1 (0.55%) Git (software)
3 1 (0.55%) Vagrant
General
1 11 (6.08%) Finance
2 9 (4.97%) Telecoms
3 7 (3.87%) Games
4 5 (2.76%) Advertising
5 2 (1.10%) Dutch Language
5 2 (1.10%) German Language
5 2 (1.10%) Legal
5 2 (1.10%) Manufacturing
6 1 (0.55%) Automotive
6 1 (0.55%) Banking
6 1 (0.55%) Italian Language
6 1 (0.55%) Retail
Libraries, Frameworks & Software Standards
1 21 (11.60%) Web Services
2 2 (1.10%) CSS
2 2 (1.10%) HTML
2 2 (1.10%) jQuery
3 1 (0.55%) .NET
3 1 (0.55%) .NET Framework
3 1 (0.55%) ASP.NET
3 1 (0.55%) ASP.NET MVC
3 1 (0.55%) COM
3 1 (0.55%) Elastic Stack
3 1 (0.55%) YAML
Miscellaneous
1 13 (7.18%) Driving Licence
2 6 (3.31%) Replication
3 3 (1.66%) Data Centre
4 2 (1.10%) Hybrid Cloud
4 2 (1.10%) Video Conferencing
5 1 (0.55%) Fat Client
5 1 (0.55%) Linux Command Line
5 1 (0.55%) Mobile App
5 1 (0.55%) New Media
5 1 (0.55%) Online Banking
5 1 (0.55%) Robotics
5 1 (0.55%) SCADA
5 1 (0.55%) Smart Home
5 1 (0.55%) Thin Client
Operating Systems
1 149 (82.32%) Windows
2 81 (44.75%) Windows Server
3 74 (40.88%) Windows Server 2012
4 45 (24.86%) Windows Server 2008
5 30 (16.57%) Linux
6 25 (13.81%) Windows 7
7 24 (13.26%) Windows 10
8 10 (5.52%) Unix
9 7 (3.87%) AIX
10 5 (2.76%) HPUX
10 5 (2.76%) Solaris
10 5 (2.76%) Windows 8
10 5 (2.76%) Windows Server 2003
11 3 (1.66%) CentOS
12 2 (1.10%) Windows 2000 Server
13 1 (0.55%) Android
13 1 (0.55%) Red Hat Enterprise Linux
13 1 (0.55%) Ubuntu
13 1 (0.55%) Windows Vista
13 1 (0.55%) Windows XP
Processes & Methodologies
1 75 (41.44%) ITIL
2 12 (6.63%) Problem Management
3 10 (5.52%) Mentoring
3 10 (5.52%) Service Management
4 8 (4.42%) Validation
4 8 (4.42%) WFM
5 7 (3.87%) Configuration Management
5 7 (3.87%) Server Building
6 6 (3.31%) IT Strategy
6 6 (3.31%) Kalman Filter
6 6 (3.31%) Web Filtering
7 5 (2.76%) Business Intelligence
7 5 (2.76%) Disaster Recovery
7 5 (2.76%) ITIL V3
7 5 (2.76%) Time Management
8 4 (2.21%) Coaching
8 4 (2.21%) Continuous Improvement
8 4 (2.21%) Data Security
8 4 (2.21%) Migration
8 4 (2.21%) Stakeholder Management
Programming Languages
1 30 (16.57%) SQL
2 10 (5.52%) PowerShell
3 6 (3.31%) C#
3 6 (3.31%) JavaScript
4 5 (2.76%) Java
5 3 (1.66%) VBScript
6 2 (1.10%) Bash Shell
6 2 (1.10%) Python
7 1 (0.55%) Ruby
7 1 (0.55%) Shell Script
7 1 (0.55%) T-SQL
Qualifications
1 61 (33.70%) Microsoft Certification
2 60 (33.15%) MCSE
3 34 (18.78%) MCP
4 28 (15.47%) MCSA
5 13 (7.18%) CCNA
5 13 (7.18%) Cisco Certification
5 13 (7.18%) ITIL Certification
6 6 (3.31%) Degree
7 5 (2.76%) Master's Degree
8 4 (2.21%) HNC
8 4 (2.21%) HND
8 4 (2.21%) MCTS
8 4 (2.21%) VMware Certified Professional (VCP)
9 3 (1.66%) DBS Check
10 2 (1.10%) MCITP
10 2 (1.10%) MOS
10 2 (1.10%) RHCT
10 2 (1.10%) Security Cleared
11 1 (0.55%) CCA
11 1 (0.55%) SC Cleared
Quality Assurance & Compliance
1 38 (20.99%) SLA
2 5 (2.76%) PCI DSS
3 1 (0.55%) ISO/IEC 27001
System Software
1 114 (62.98%) Active Directory
2 87 (48.07%) Hyper-V
3 37 (20.44%) VMware Infrastructure
4 21 (11.60%) Terminal Services
4 21 (11.60%) Virtual Machines
5 18 (9.94%) vSphere
6 6 (3.31%) XenApp
7 3 (1.66%) VMware ESXi
8 2 (1.10%) XenDesktop
9 1 (0.55%) Xen
Systems Management
1 23 (12.71%) SCCM
2 3 (1.66%) Failover Clustering
3 2 (1.10%) Microsoft Intune
3 2 (1.10%) Puppet
4 1 (0.55%) Ansible
4 1 (0.55%) Grafana
4 1 (0.55%) HockeyApp
4 1 (0.55%) HP Data Protector
4 1 (0.55%) NetBackup
4 1 (0.55%) Opscode Chef
4 1 (0.55%) Packer
4 1 (0.55%) Systems Management Server (SMS)
4 1 (0.55%) Terraform
4 1 (0.55%) Tivoli
4 1 (0.55%) Wonderware InTouch
Vendors
1 106 (58.56%) Microsoft
2 90 (49.72%) VMware
3 81 (44.75%) Cisco
4 17 (9.39%) Veeam
5 16 (8.84%) Citrix
6 7 (3.87%) Oracle
7 5 (2.76%) Dell
7 5 (2.76%) EqualLogic
7 5 (2.76%) ServiceNow
8 4 (2.21%) Capita
9 3 (1.66%) Apple
9 3 (1.66%) HP
9 3 (1.66%) NetApp
10 1 (0.55%) Avaya
10 1 (0.55%) Juniper
10 1 (0.55%) Red Hat
10 1 (0.55%) Sage
10 1 (0.55%) Siemens
10 1 (0.55%) Sun
10 1 (0.55%) Veritas