Period
to 22 November 2017

The median annual salary for a Support Engineer was £25,500 in advertised job vacancies in Merseyside during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
North West > Merseyside
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 79 91 60
Rank change year-on-year +12 -31 +25
Permanent jobs requiring a Support Engineer 12 17 27
As % of all permanent IT jobs advertised in Merseyside 1.20% 1.29% 2.94%
As % of the Job Titles category 1.29% 1.37% 3.01%
Number of salaries quoted 7 14 35
Merseyside median annual salary £25,500 £29,000 £32,500
Median salary % change year-on-year -12.07% -10.77% +31.31%
10th Percentile £20,500 £22,575 £19,000
90th Percentile £39,750 £34,625 £42,500
North West median annual salary £26,250 £31,000 £28,000
% change year-on-year -15.32% +10.71% -12.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Merseyside
Permanent vacancies in Merseyside with a recognized job title 932 1241 898
% of permanent IT jobs with a recognized job title 93.57% 94.16% 97.82%
Number of salaries quoted 716 895 673
Merseyside median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% +3.90%
10th Percentile £26,250 £26,250 £23,100
90th Percentile £62,500 £57,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Support Engineer
Job Vacancy Trend in Merseyside

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Support Engineer in Merseyside

Support Engineer
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Merseyside.

Salary trend for Support Engineer in Merseyside

Support Engineer
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Support Engineer in Merseyside over the 6 months to 22 November 2017.

Salary histogram for Support Engineer in Merseyside

Support Engineer
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Merseyside region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +20 12 £25,500 -12.07% 1
Bootle -1 2 - -
Support Engineer
North West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Merseyside

For the 6 months to 22 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring Support Engineer in the job title.

1 10 (83.33%) Windows
1 10 (83.33%) Active Directory
2 9 (75.00%) MS Exchange
2 9 (75.00%) Windows Server
3 7 (58.33%) Exchange Server 2010
3 7 (58.33%) ITIL
4 5 (41.67%) Driving Licence
4 5 (41.67%) Skype for Business
4 5 (41.67%) Problem Management
4 5 (41.67%) Security Cleared
4 5 (41.67%) Microsoft
4 5 (41.67%) Internet
5 4 (33.33%) SharePoint
5 4 (33.33%) Windows Server 2008
5 4 (33.33%) Incident Management
6 3 (25.00%) Exchange Server 2013
6 3 (25.00%) Hyper-V
6 3 (25.00%) Office 365
6 3 (25.00%) Statistics
6 3 (25.00%) DNS
6 3 (25.00%) Service Management
6 3 (25.00%) Configuration Management
7 2 (16.67%) Remedy
7 2 (16.67%) Firewall
7 2 (16.67%) Management Information System
7 2 (16.67%) Wi-Fi
7 2 (16.67%) SLA
7 2 (16.67%) Microsoft Certification
7 2 (16.67%) Client/Server
7 2 (16.67%) SQL

Support Engineer Skill Set
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (75.00%) MS Exchange
2 7 (58.33%) Exchange Server 2010
3 5 (41.67%) Skype for Business
4 4 (33.33%) SharePoint
5 3 (25.00%) Exchange Server 2013
6 1 (8.33%) EPiServer
6 1 (8.33%) Exchange Server 2003
6 1 (8.33%) Umbraco
Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 3 (25.00%) Office 365
2 2 (16.67%) Microsoft Azure
Communications & Networking
1 5 (41.67%) Internet
2 3 (25.00%) DNS
3 2 (16.67%) Firewall
3 2 (16.67%) LAN
3 2 (16.67%) Skype
3 2 (16.67%) WAN
3 2 (16.67%) Wi-Fi
4 1 (8.33%) DHCP
4 1 (8.33%) SAN
4 1 (8.33%) TCP/IP
4 1 (8.33%) Wireless
General
1 2 (16.67%) Marketing
2 1 (8.33%) Finance
Miscellaneous
1 5 (41.67%) Driving Licence
2 2 (16.67%) Client/Server
2 2 (16.67%) Management Information System
3 1 (8.33%) Data Centre
Operating Systems
1 10 (83.33%) Windows
2 9 (75.00%) Windows Server
3 4 (33.33%) Windows Server 2008
4 2 (16.67%) Windows 7
4 2 (16.67%) Windows Server 2012
5 1 (8.33%) Windows 10
5 1 (8.33%) Windows 8
5 1 (8.33%) Windows Server 2003
Processes & Methodologies
1 7 (58.33%) ITIL
2 5 (41.67%) Problem Management
3 4 (33.33%) Incident Management
4 3 (25.00%) Configuration Management
4 3 (25.00%) Service Management
4 3 (25.00%) Statistics
5 2 (16.67%) Kalman Filter
5 2 (16.67%) Mobile Device Management
5 2 (16.67%) Risk Assessment
6 1 (8.33%) CAD
6 1 (8.33%) Mentoring
6 1 (8.33%) Project Management
6 1 (8.33%) Web Development
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 5 (41.67%) Security Cleared
2 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (16.67%) Data Quality
1 2 (16.67%) SLA
System Software
1 10 (83.33%) Active Directory
2 3 (25.00%) Hyper-V
3 1 (8.33%) XenApp
Systems Management
1 2 (16.67%) SCCM
2 1 (8.33%) SCOM
2 1 (8.33%) TeamSite
Vendors
1 5 (41.67%) Microsoft
2 2 (16.67%) Remedy
3 1 (8.33%) Cisco
3 1 (8.33%) Citrix
3 1 (8.33%) HP
3 1 (8.33%) RedDot
3 1 (8.33%) Sitecore