Customer Support Specialist Jobs in the Midlands

Customer Support Specialist
England > Midlands

The median Customer Support Specialist salary in the Midlands is £31,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 323 - 362
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Specialist 1 0 1
As % of all permanent jobs advertised in the Midlands 0.008% - 0.009%
As % of the Job Titles category 0.009% - 0.010%
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £29,500 - -
Median annual salary (50th Percentile) £31,000 - -
75th Percentile £32,500 - -
90th Percentile - - -
England median annual salary £34,250 - -

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,193 8,307 10,306
% of permanent jobs with a recognized job title 94.26% 89.68% 95.03%
Number of salaries quoted 8,338 4,661 7,022
10th Percentile £26,250 £29,000 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Customer Support Specialist
Job Vacancy Trend in the Midlands

Job postings that featured Customer Support Specialist in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Customer Support Specialist in the Midlands

Customer Support Specialist
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Customer Support Specialist in the Midlands.

Salary trend for Customer Support Specialist in the Midlands

Customer Support Specialist
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Specialist within the Midlands region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands - 1 £31,000 -
Customer Support Specialist
England

Customer Support Specialist Skill Set
Top 7 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 9 May 2024, Customer Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Customer Support Specialist in the job title.

1 1 (100.00%) Degree
1 1 (100.00%) Time Management
1 1 (100.00%) SaaS
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Collaborative Culture

Customer Support Specialist Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) SaaS
General
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Collaborative Culture
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) Degree