Period
to 25 April 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 25 April 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Midlands
6 months to
25 Apr 2018
Same period 2017 Same period 2016
Rank 44 71 70
Rank change year-on-year +27 -1 +1
Permanent jobs citing CRM 759 594 648
As % of all permanent IT jobs advertised in the Midlands 5.09% 3.83% 3.58%
As % of the Processes & Methodologies category 5.68% 4.24% 4.00%
Number of salaries quoted 598 456 549
Midlands median annual salary £45,590 £40,000 £47,500
Median salary % change year-on-year +13.98% -15.79% +5.56%
10th Percentile £26,250 £24,875 £26,250
90th Percentile £76,250 £62,500 £70,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 13,361 14,009 16,193
As % of all permanent IT jobs advertised in the Midlands 89.65% 90.27% 89.47%
Number of salaries quoted 10,653 11,271 12,939
Midlands median annual salary £42,500 £41,500 £40,500
Median salary % change year-on-year +2.41% +2.47% +1.25%
10th Percentile £26,000 £25,750 £25,000
90th Percentile £66,250 £62,500 £62,500
England median annual salary £50,000 £50,000 £47,903
% change year-on-year - +4.38% +3.02%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the Midlands.

Salary trend for CRM in the Midlands

CRM
Salary Histogram in the Midlands

The salary distribution of IT jobs citing CRM in the Midlands over the 6 months to 25 April 2018.

Salary histogram for CRM in the Midlands

CRM
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Midlands region over the 6 months to 25 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +34 621 £45,000 +5.88% 89
East Midlands -32 134 £47,500 +35.71% 43
CRM
England

For the 6 months to 25 April 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for CRM.

1 313 (41.24%) Microsoft
2 312 (41.11%) Dynamics CRM
3 226 (29.78%) Agile Software Development
4 215 (28.33%) JavaScript
5 194 (25.56%) C#
6 190 (25.03%) .NET
7 180 (23.72%) Finance
8 167 (22.00%) SQL
9 143 (18.84%) ERP
10 132 (17.39%) Advertising
11 121 (15.94%) Dynamics 365
12 108 (14.23%) Retail
13 103 (13.57%) HTML
14 94 (12.38%) Marketing
15 93 (12.25%) SAP
16 89 (11.73%) Business Intelligence
17 84 (11.07%) CSS
18 83 (10.94%) SQL Server
19 80 (10.54%) ASP.NET
19 80 (10.54%) Salesforce.com
19 80 (10.54%) Problem-Solving
20 72 (9.49%) Analytics
21 70 (9.22%) Microsoft Azure
22 68 (8.96%) Analytical Skills
23 67 (8.83%) Scrum
23 67 (8.83%) SharePoint
24 66 (8.70%) MVC
25 62 (8.17%) Git (software)
26 58 (7.64%) Project Management
26 58 (7.64%) E-Commerce

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (8.83%) SharePoint
2 36 (4.74%) BizTalk Server
3 29 (3.82%) CMS
4 18 (2.37%) WordPress
5 12 (1.58%) MS Exchange
5 12 (1.58%) SAS
6 11 (1.45%) Umbraco
7 10 (1.32%) Drupal
7 10 (1.32%) NetWeaver
8 8 (1.05%) WebSphere
9 3 (0.40%) Confluence
9 3 (0.40%) Sitecore CMS
9 3 (0.40%) SugarCRM
10 2 (0.26%) IBM Notes
10 2 (0.26%) IIS
10 2 (0.26%) iPlanet
10 2 (0.26%) JBoss
10 2 (0.26%) nginx
11 1 (0.13%) Apache
11 1 (0.13%) Tomcat
Applications
1 32 (4.22%) Microsoft Excel
2 18 (2.37%) Microsoft Office
3 16 (2.11%) Chatbot
4 7 (0.92%) MS Visio
5 6 (0.79%) Microsoft Project
6 5 (0.66%) Microsoft PowerPoint
7 1 (0.13%) Adobe Illustrator
7 1 (0.13%) EngageOne
Business Applications
1 312 (41.11%) Dynamics CRM
2 44 (5.80%) NetSuite
3 40 (5.27%) Dynamics AX
4 30 (3.95%) Dynamics NAV
5 16 (2.11%) SAP Business One
6 13 (1.71%) Salesforce.com CRM
7 11 (1.45%) Unit4 Business World
8 10 (1.32%) Magento
8 10 (1.32%) SAP CRM
8 10 (1.32%) Shopify
9 9 (1.19%) Dynamics GP
10 7 (0.92%) Sage CRM
10 7 (0.92%) SAP ERP
11 6 (0.79%) BPCS
12 5 (0.66%) SAP MM
12 5 (0.66%) SAP PM
12 5 (0.66%) SAP S/4HANA
12 5 (0.66%) SAP SD
13 4 (0.53%) SAP IS-U
14 3 (0.40%) SAP FI/CO
Cloud Services
1 121 (15.94%) Dynamics 365
2 70 (9.22%) Microsoft Azure
3 51 (6.72%) PaaS
4 49 (6.46%) IaaS
5 47 (6.19%) Office 365
6 44 (5.80%) SaaS
7 18 (2.37%) Cloud Computing
8 15 (1.98%) AdWords
9 14 (1.84%) Serverless
10 11 (1.45%) Google Analytics
11 10 (1.32%) Basecamp
12 8 (1.05%) Amazon AWS
13 7 (0.92%) Salesforce Sales Cloud
14 5 (0.66%) Salesforce Service Cloud
15 4 (0.53%) GitHub
16 3 (0.40%) Force.com
16 3 (0.40%) Silverpop
17 2 (0.26%) DigitalOcean
17 2 (0.26%) Trello
18 1 (0.13%) Boomi
Communications & Networking
1 19 (2.50%) SMS
2 10 (1.32%) Unified Communications
3 9 (1.19%) VoIP
4 8 (1.05%) Internet
5 7 (0.92%) Firewall
6 6 (0.79%) AMQP
6 6 (0.79%) DNS
7 5 (0.66%) Intranet
7 5 (0.66%) SSL
8 4 (0.53%) MPLS
8 4 (0.53%) WAN
9 3 (0.40%) VPN
10 2 (0.26%) LAN
10 2 (0.26%) PBX
10 2 (0.26%) TCP/IP
11 1 (0.13%) Asterisk PBX
11 1 (0.13%) DHCP
11 1 (0.13%) SMTP
Database & Business Intelligence
1 83 (10.94%) SQL Server
2 39 (5.14%) SQL Server Reporting Services
3 32 (4.22%) NoSQL
4 30 (3.95%) MySQL
5 29 (3.82%) SQL Server Integration Services
6 28 (3.69%) Data Warehouse
7 23 (3.03%) Power BI
8 16 (2.11%) Data Mining
8 16 (2.11%) MongoDB
8 16 (2.11%) PostgreSQL
9 14 (1.84%) Cosmos DB
9 14 (1.84%) Data Lake
9 14 (1.84%) SQL Server Analysis Services
10 12 (1.58%) Big Data
11 10 (1.32%) Relational Database
12 8 (1.05%) SAP BW
13 7 (0.92%) Oracle Database
13 7 (0.92%) SQL Server 2008
14 6 (0.79%) SAP HANA
15 5 (0.66%) GIS
Development Applications
1 62 (8.17%) Git (software)
2 34 (4.48%) Visual Studio
3 32 (4.22%) Visual Studio Team System
4 27 (3.56%) Selenium
5 18 (2.37%) JIRA
5 18 (2.37%) WebDriver
6 17 (2.24%) Cucumber
7 16 (2.11%) Jenkins
7 16 (2.11%) Robot Framework
7 16 (2.11%) Subversion
8 9 (1.19%) Mocha
9 6 (0.79%) JUnit
9 6 (0.79%) Team Foundation Server
10 3 (0.40%) Jasmine
11 2 (0.26%) Bitbucket
11 2 (0.26%) NUnit
11 2 (0.26%) SQL Server Management Studio (SSMS)
12 1 (0.13%) MorphX
12 1 (0.13%) Zephyr
General
1 180 (23.72%) Finance
2 132 (17.39%) Advertising
3 108 (14.23%) Retail
4 94 (12.38%) Marketing
5 53 (6.98%) Manufacturing
6 26 (3.43%) Publishing
7 24 (3.16%) Back Office
8 22 (2.90%) Telecoms
9 14 (1.84%) Games
9 14 (1.84%) Legal
10 9 (1.19%) Mandarin Language
11 7 (0.92%) Billing
12 6 (0.79%) Banking
13 4 (0.53%) Local Government
14 2 (0.26%) Automotive
14 2 (0.26%) Spanish Language
15 1 (0.13%) French Language
15 1 (0.13%) Front Office
15 1 (0.13%) Investment Banking
15 1 (0.13%) Law
Job Titles
1 195 (25.69%) Developer
2 107 (14.10%) Consultant
3 81 (10.67%) Analyst
4 70 (9.22%) Architect
5 67 (8.83%) CRM Consultant
6 54 (7.11%) CRM Developer
7 46 (6.06%) Dynamics CRM Consultant
7 46 (6.06%) Dynamics CRM Developer
8 45 (5.93%) Microsoft Developer
9 43 (5.67%) Project Manager
10 42 (5.53%) .NET Developer
11 38 (5.01%) IT Manager
11 38 (5.01%) Microsoft Consultant
12 35 (4.61%) Administrator
13 34 (4.48%) C# Developer
14 33 (4.35%) Microsoft CRM Consultant
14 33 (4.35%) Solutions Architect
15 24 (3.16%) ASP.NET Developer
15 24 (3.16%) C# .NET Developer
16 23 (3.03%) Business Analyst
Libraries, Frameworks & Software Standards
1 190 (25.03%) .NET
2 103 (13.57%) HTML
3 84 (11.07%) CSS
4 80 (10.54%) ASP.NET
5 49 (6.46%) WCF
6 42 (5.53%) AngularJS
6 42 (5.53%) ASP.NET MVC
7 41 (5.40%) .NET Framework
8 34 (4.48%) Entity Framework
9 33 (4.35%) ASP.NET Web API
10 30 (3.95%) HTML5
11 26 (3.43%) Node.js
11 26 (3.43%) RESTful
12 24 (3.16%) Web Services
13 23 (3.03%) XML
14 20 (2.64%) .NET Core
14 20 (2.64%) Backbone.js
14 20 (2.64%) CSS3
15 19 (2.50%) JSON
16 18 (2.37%) Ajax
Miscellaneous
1 68 (8.96%) Analytical Skills
2 55 (7.25%) Self-Motivation
3 31 (4.08%) User Experience
4 25 (3.29%) Computer Science
5 21 (2.77%) Management Information System
6 19 (2.50%) Mobile App
7 16 (2.11%) Linux Command Line
8 15 (1.98%) Graphic Design
9 13 (1.71%) Social Media
10 12 (1.58%) Data Centre
10 12 (1.58%) Enterprise Software
10 12 (1.58%) Greenfield Project
11 11 (1.45%) Virtual Team
12 9 (1.19%) BBC
13 7 (0.92%) CMDB
14 6 (0.79%) Clustering
15 4 (0.53%) Driving Licence
15 4 (0.53%) FMCG
15 4 (0.53%) Internet of Things
16 3 (0.40%) Fintech
Operating Systems
1 34 (4.48%) Windows
2 21 (2.77%) Linux
3 12 (1.58%) Windows Server
4 11 (1.45%) Android
4 11 (1.45%) Unix
5 10 (1.32%) Apple iOS
6 3 (0.40%) Windows 7
6 3 (0.40%) Windows Server 2012
7 2 (0.26%) Windows Server 2008
8 1 (0.13%) Windows 10
Processes & Methodologies
1 226 (29.78%) Agile Software Development
2 143 (18.84%) ERP
3 89 (11.73%) Business Intelligence
4 80 (10.54%) Problem-Solving
5 72 (9.49%) Analytics
6 67 (8.83%) Scrum
7 66 (8.70%) MVC
8 58 (7.64%) E-Commerce
8 58 (7.64%) Project Management
9 53 (6.98%) Presales
9 53 (6.98%) Web Development
10 48 (6.32%) ITIL
10 48 (6.32%) Migration
11 46 (6.06%) Software Engineering
12 45 (5.93%) Service Delivery
13 44 (5.80%) Waterfall
14 42 (5.53%) Mentoring
14 42 (5.53%) Stakeholder Management
15 39 (5.14%) SDLC
16 38 (5.01%) Line Management
Programming Languages
1 215 (28.33%) JavaScript
2 194 (25.56%) C#
3 167 (22.00%) SQL
4 39 (5.14%) Java
5 34 (4.48%) PowerShell
6 29 (3.82%) Python
7 28 (3.69%) PHP
8 27 (3.56%) T-SQL
9 21 (2.77%) ABAP
10 14 (1.84%) Apex Code
11 11 (1.45%) C++
12 9 (1.19%) VB
13 6 (0.79%) C
14 5 (0.66%) Scala
14 5 (0.66%) VBA
15 3 (0.40%) Delphi
15 3 (0.40%) XAML
16 1 (0.13%) VB.NET
16 1 (0.13%) VBScript
16 1 (0.13%) X++
Qualifications
1 56 (7.38%) Degree
2 30 (3.95%) Security Cleared
3 23 (3.03%) ISEB
3 23 (3.03%) Microsoft Certification
4 18 (2.37%) Computer Science Degree
5 17 (2.24%) SC Cleared
6 15 (1.98%) ISTQB
7 9 (1.19%) PMP
8 8 (1.05%) PMI Certification
8 8 (1.05%) TOGAF Certification
9 6 (0.79%) CEH
9 6 (0.79%) CISSP
9 6 (0.79%) CompTIA Security+
10 5 (0.66%) ITIL Certification
11 4 (0.53%) PRINCE2 Certification
12 3 (0.40%) CPIM
13 2 (0.26%) MCSA
14 1 (0.13%) MCSE
14 1 (0.13%) Numerate Degree
14 1 (0.13%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 32 (4.22%) QA
2 21 (2.77%) SLA
3 11 (1.45%) Data Quality
4 7 (0.92%) ISO/IEC 27001
5 6 (0.79%) GDPR
5 6 (0.79%) GPG13
6 5 (0.66%) Sarbanes-Oxley
7 3 (0.40%) Actionable Recommendations
7 3 (0.40%) PMO
System Software
1 39 (5.14%) Active Directory
2 20 (2.64%) Docker
3 9 (1.19%) VMware Infrastructure
4 3 (0.40%) Hyper-V
5 1 (0.13%) Virtual Machines
Systems Management
1 16 (2.11%) Marathon
2 6 (0.79%) Microsoft Clustering
3 4 (0.53%) Plesk
4 1 (0.13%) Backup Exec
4 1 (0.13%) SCVMM
4 1 (0.13%) Systems Management Server (SMS)
4 1 (0.13%) WhatsUp Gold
4 1 (0.13%) WSUS
Vendors
1 313 (41.24%) Microsoft
2 93 (12.25%) SAP
3 80 (10.54%) Salesforce.com
4 37 (4.87%) Epicor
4 37 (4.87%) Sage
5 33 (4.35%) Infor
6 32 (4.22%) Oracle
7 27 (3.56%) Google
8 18 (2.37%) JD Edwards
9 16 (2.11%) Xero
10 11 (1.45%) Tableau
11 9 (1.19%) Capita
11 9 (1.19%) Citrix
11 9 (1.19%) hybris
11 9 (1.19%) VMware
12 8 (1.05%) ServiceNow
13 7 (0.92%) CheckPoint
13 7 (0.92%) EMC
13 7 (0.92%) IFS
13 7 (0.92%) NetApp