Period
to 15 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Midlands
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 70 98 65
Rank change year-on-year +28 -33 +3
Permanent jobs citing CRM 524 440 803
As % of all permanent IT jobs advertised in the Midlands 3.93% 2.96% 4.39%
As % of the Processes & Methodologies category 4.33% 3.25% 4.87%
Number of salaries quoted 418 359 602
Midlands median annual salary £42,607 £42,500 £40,000
Median salary % change year-on-year +0.25% +6.25% -5.88%
10th Percentile £26,250 £26,250 £24,750
90th Percentile £73,250 £67,500 £62,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 12,106 13,526 16,491
As % of all permanent IT jobs advertised in the Midlands 90.91% 91.08% 90.18%
Number of salaries quoted 9,420 11,131 12,939
Midlands median annual salary £42,500 £40,000 £40,500
Median salary % change year-on-year +6.25% -1.23% +1.25%
10th Percentile £26,250 £25,500 £25,000
90th Percentile £67,500 £65,000 £63,750
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the Midlands.

Salary trend for CRM in the Midlands

CRM
Salary Histogram in the Midlands

The salary distribution of IT jobs citing CRM in the Midlands over the 6 months to 15 October 2018.

Salary histogram for CRM in the Midlands

CRM
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Midlands region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +32 372 £43,000 -4.44% 98
East Midlands +14 144 £42,500 +11.11% 40
CRM
England

For the 6 months to 15 October 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for CRM.

1 177 (33.78%) Finance
2 159 (30.34%) Dynamics CRM
3 146 (27.86%) Microsoft
4 101 (19.27%) JavaScript
5 91 (17.37%) .NET
6 86 (16.41%) SQL
7 79 (15.08%) C#
8 76 (14.50%) SQL Server
8 76 (14.50%) ERP
8 76 (14.50%) Agile Software Development
9 73 (13.93%) Degree
10 70 (13.36%) HTML
10 70 (13.36%) Problem-Solving
11 68 (12.98%) Dynamics 365
11 68 (12.98%) SAP
12 67 (12.79%) Marketing
13 65 (12.40%) Project Management
14 63 (12.02%) ITIL
15 60 (11.45%) Presales
16 59 (11.26%) Salesforce.com
17 56 (10.69%) Advertising
18 54 (10.31%) Retail
19 53 (10.11%) CSS
19 53 (10.11%) Self-Motivation
20 50 (9.54%) E-Commerce
21 43 (8.21%) TOGAF
22 41 (7.82%) Service Management
22 41 (7.82%) Management Information System
22 41 (7.82%) SaaS
23 40 (7.63%) Business Intelligence

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (5.15%) CMS
2 17 (3.24%) SharePoint
3 10 (1.91%) Apache
4 5 (0.95%) Umbraco
5 3 (0.57%) BizTalk Server
5 3 (0.57%) Elasticsearch
5 3 (0.57%) IIS
5 3 (0.57%) MS Exchange
6 2 (0.38%) Confluence
6 2 (0.38%) Moodle
6 2 (0.38%) NetWeaver
6 2 (0.38%) Totara
6 2 (0.38%) WordPress
7 1 (0.19%) Exchange Server 2013
7 1 (0.19%) Oracle SOA Suite
7 1 (0.19%) SAS
7 1 (0.19%) Skype for Business
7 1 (0.19%) SugarCRM
7 1 (0.19%) WebLogic
Applications
1 25 (4.77%) Microsoft Office
2 20 (3.82%) Microsoft Excel
3 12 (2.29%) Microsoft PowerPoint
4 3 (0.57%) Microsoft Project
4 3 (0.57%) MS Visio
Business Applications
1 159 (30.34%) Dynamics CRM
2 26 (4.96%) Dynamics AX
3 25 (4.77%) NetSuite
4 18 (3.44%) Dynamics NAV
5 9 (1.72%) SAP Business One
6 7 (1.34%) Oracle EBS
7 5 (0.95%) SAP Business ByDesign
7 5 (0.95%) SAP CRM
7 5 (0.95%) Unit4 Business World
8 4 (0.76%) SAP S/4HANA
9 3 (0.57%) Sage 1000
10 2 (0.38%) Sage 200
10 2 (0.38%) Sage CRM
10 2 (0.38%) Salesforce.com CRM
10 2 (0.38%) SAP Hybris
11 1 (0.19%) Adobe Campaign
11 1 (0.19%) FastStats
11 1 (0.19%) Magento
11 1 (0.19%) Sage X3
11 1 (0.19%) SAP FI/CO
Cloud Services
1 68 (12.98%) Dynamics 365
2 41 (7.82%) SaaS
3 31 (5.92%) Microsoft Azure
3 31 (5.92%) Office 365
4 30 (5.73%) PaaS
5 28 (5.34%) IaaS
6 17 (3.24%) Cloud Computing
7 9 (1.72%) Google Analytics
8 7 (1.34%) Amazon AWS
9 6 (1.15%) Heroku
10 4 (0.76%) Salesforce Sales Cloud
11 3 (0.57%) Adobe Analytics
12 2 (0.38%) Force.com
12 2 (0.38%) Salesforce Service Cloud
13 1 (0.19%) AdWords
13 1 (0.19%) Boomi
13 1 (0.19%) Google Cloud Platform
13 1 (0.19%) Google Tag Manager
13 1 (0.19%) SmartFocus
Communications & Networking
1 34 (6.49%) Internet
2 21 (4.01%) Firewall
3 6 (1.15%) HTTP
4 5 (0.95%) VLAN
4 5 (0.95%) VPN
5 4 (0.76%) Intranet
5 4 (0.76%) LAN
5 4 (0.76%) SAN
5 4 (0.76%) SMS
5 4 (0.76%) WAN
6 2 (0.38%) DHCP
6 2 (0.38%) DNS
6 2 (0.38%) TCP/IP
6 2 (0.38%) Wi-Fi
7 1 (0.19%) 2G
7 1 (0.19%) 3G
7 1 (0.19%) 4G
7 1 (0.19%) Asterisk PBX
7 1 (0.19%) Skype
7 1 (0.19%) Wireless
Database & Business Intelligence
1 76 (14.50%) SQL Server
2 18 (3.44%) Big Data
3 17 (3.24%) MySQL
4 16 (3.05%) SAP HANA
4 16 (3.05%) SQL Server Reporting Services
5 15 (2.86%) Data Warehouse
6 14 (2.67%) NoSQL
6 14 (2.67%) SQL Server Integration Services
7 10 (1.91%) Power BI
8 7 (1.34%) DB2
8 7 (1.34%) Relational Database
9 6 (1.15%) PostgreSQL
10 5 (0.95%) SQL Server 2008
11 4 (0.76%) Azure SQL Database
11 4 (0.76%) Data Lake
11 4 (0.76%) SAP BW
12 3 (0.57%) Data Mining
12 3 (0.57%) Oracle Reports
12 3 (0.57%) QlikView
12 3 (0.57%) SQL Server Analysis Services
Development Applications
1 9 (1.72%) Oracle APEX
1 9 (1.72%) Team Foundation Server
2 8 (1.53%) JIRA
2 8 (1.53%) Visual Studio
2 8 (1.53%) Visual Studio Team System
3 5 (0.95%) Git (software)
4 3 (0.57%) Selenium
4 3 (0.57%) Visual Studio Code
5 2 (0.38%) Eclipse
5 2 (0.38%) Jasmine
5 2 (0.38%) Mocha
6 1 (0.19%) Axure RP
6 1 (0.19%) Balsamiq Mockups
6 1 (0.19%) Rational Software Modeler
General
1 177 (33.78%) Finance
2 67 (12.79%) Marketing
3 56 (10.69%) Advertising
4 54 (10.31%) Retail
5 31 (5.92%) Publishing
6 26 (4.96%) Manufacturing
7 20 (3.82%) Telecoms
8 13 (2.48%) Games
9 8 (1.53%) Banking
10 6 (1.15%) Brand Awareness
11 5 (0.95%) Spanish Language
12 4 (0.76%) Automotive
13 3 (0.57%) Electronics
13 3 (0.57%) French Language
14 2 (0.38%) Law
14 2 (0.38%) Legal
15 1 (0.19%) Financial Institution
15 1 (0.19%) Front Office
Job Titles
1 103 (19.66%) Consultant
2 98 (18.70%) Developer
3 76 (14.50%) Architect
4 60 (11.45%) CRM Consultant
5 59 (11.26%) Analyst
6 46 (8.78%) Dynamics CRM Consultant
7 29 (5.53%) Enterprise Architect
7 29 (5.53%) Solutions Architect
8 23 (4.39%) Functional Consultant
9 22 (4.20%) C# Developer
9 22 (4.20%) CRM Developer
9 22 (4.20%) Microsoft Consultant
10 21 (4.01%) Administrator
11 20 (3.82%) Junior
12 19 (3.63%) Microsoft CRM Consultant
13 18 (3.44%) Dynamics CRM Developer
14 17 (3.24%) Project Manager
15 16 (3.05%) Business Analyst
16 15 (2.86%) .NET Developer
16 15 (2.86%) Team Leader
Libraries, Frameworks & Software Standards
1 91 (17.37%) .NET
2 70 (13.36%) HTML
3 53 (10.11%) CSS
4 31 (5.92%) ASP.NET
5 22 (4.20%) HTML5
6 19 (3.63%) jQuery
7 16 (3.05%) .NET Framework
7 16 (3.05%) Web Services
8 14 (2.67%) Ajax
8 14 (2.67%) Entity Framework
9 13 (2.48%) AngularJS
10 11 (2.10%) LINQ
11 9 (1.72%) CSS3
11 9 (1.72%) WCF
12 8 (1.53%) ASP.NET Web Forms
12 8 (1.53%) JSON
12 8 (1.53%) LAMP
12 8 (1.53%) Node.js
12 8 (1.53%) REST
13 7 (1.34%) ASP.NET MVC
Miscellaneous
1 53 (10.11%) Self-Motivation
2 41 (7.82%) Management Information System
3 33 (6.30%) Analytical Skills
3 33 (6.30%) Computer Science
4 23 (4.39%) Data Centre
5 19 (3.63%) Driving Licence
6 18 (3.44%) CMDB
7 17 (3.24%) Greenfield Project
8 16 (3.05%) User Experience
9 15 (2.86%) Internet of Things
10 13 (2.48%) Mobile App
11 10 (1.91%) Graphic Design
12 7 (1.34%) Enterprise Software
13 6 (1.15%) Social Media
14 4 (0.76%) FMCG
15 3 (0.57%) Clustering
15 3 (0.57%) Data Structures
15 3 (0.57%) Learning Management System
15 3 (0.57%) Private Cloud
15 3 (0.57%) W3C
Operating Systems
1 23 (4.39%) Windows
2 20 (3.82%) Linux
3 18 (3.44%) Windows Server
4 9 (1.72%) Windows Server 2012
5 8 (1.53%) Unix
6 7 (1.34%) Windows 7
7 6 (1.15%) Windows Server 2008
8 4 (0.76%) Windows 10
9 3 (0.57%) Windows 8
10 1 (0.19%) Android
10 1 (0.19%) Apple iOS
10 1 (0.19%) SUSE
10 1 (0.19%) Ubuntu
10 1 (0.19%) Windows Server 2003
Processes & Methodologies
1 76 (14.50%) Agile Software Development
1 76 (14.50%) ERP
2 70 (13.36%) Problem-Solving
3 65 (12.40%) Project Management
4 63 (12.02%) ITIL
5 60 (11.45%) Presales
6 50 (9.54%) E-Commerce
7 43 (8.21%) TOGAF
8 41 (7.82%) Service Management
9 40 (7.63%) Business Intelligence
10 39 (7.44%) Decision-Making
10 39 (7.44%) Service Delivery
11 38 (7.25%) Line Management
11 38 (7.25%) MVC
12 37 (7.06%) Analytics
13 35 (6.68%) Stakeholder Management
14 30 (5.73%) IT Strategy
14 30 (5.73%) Requirements Analysis
15 29 (5.53%) Zachman Framework
16 28 (5.34%) Technical Architecture
Programming Languages
1 101 (19.27%) JavaScript
2 86 (16.41%) SQL
3 79 (15.08%) C#
4 25 (4.77%) PHP
5 21 (4.01%) Java
6 17 (3.24%) VB
7 13 (2.48%) Apex Code
7 13 (2.48%) Python
8 12 (2.29%) PowerShell
9 11 (2.10%) T-SQL
10 7 (1.34%) C++
10 7 (1.34%) VB.NET
11 6 (1.15%) C
11 6 (1.15%) Perl
12 4 (0.76%) R
13 3 (0.57%) ABAP
13 3 (0.57%) PL/SQL
13 3 (0.57%) TypeScript
13 3 (0.57%) VBA
13 3 (0.57%) VBScript
Qualifications
1 73 (13.93%) Degree
2 26 (4.96%) Computer Science Degree
2 26 (4.96%) Microsoft Certification
3 21 (4.01%) ISEB
4 18 (3.44%) CEH
4 18 (3.44%) CISSP
4 18 (3.44%) CompTIA Security+
4 18 (3.44%) PMI Certification
4 18 (3.44%) PMP
5 12 (2.29%) Security Cleared
6 9 (1.72%) HNC
6 9 (1.72%) HND
7 5 (0.95%) BC Cleared
8 4 (0.76%) TOGAF Certification
9 3 (0.57%) MCSE
9 3 (0.57%) RHCA
9 3 (0.57%) RHCE
9 3 (0.57%) RHCSA
10 2 (0.38%) IIBA
10 2 (0.38%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 26 (4.96%) SLA
2 22 (4.20%) ISO/IEC 27001
3 19 (3.63%) GDPR
4 18 (3.44%) GPG13
5 13 (2.48%) QA
6 6 (1.15%) Data Quality
7 5 (0.95%) PMO
8 1 (0.19%) Cyber Essentials
8 1 (0.19%) IASME
8 1 (0.19%) WCAG
System Software
1 35 (6.68%) VMware Infrastructure
2 10 (1.91%) Active Directory
3 8 (1.53%) Hyper-V
4 5 (0.95%) vSphere
5 2 (0.38%) Virtual Machines
6 1 (0.19%) Docker
6 1 (0.19%) XenApp
Systems Management
1 4 (0.76%) Oracle Enterprise Manager
2 2 (0.38%) Failover Clustering
2 2 (0.38%) SCOM
2 2 (0.38%) SCVMM
3 1 (0.19%) Microsoft Clustering
3 1 (0.19%) Systems Management Server (SMS)
Vendors
1 146 (27.86%) Microsoft
2 68 (12.98%) SAP
3 59 (11.26%) Salesforce.com
4 36 (6.87%) VMware
5 33 (6.30%) Oracle
6 19 (3.63%) Citrix
6 19 (3.63%) EMC
6 19 (3.63%) NetApp
6 19 (3.63%) Sage
7 18 (3.44%) CheckPoint
8 15 (2.86%) Infor
9 13 (2.48%) Google
10 12 (2.29%) JD Edwards
11 10 (1.91%) Epicor
11 10 (1.91%) Tableau
12 7 (1.34%) Twitter
13 6 (1.15%) Cisco
13 6 (1.15%) Rackspace
14 5 (0.95%) Adobe
14 5 (0.95%) Informatica