Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Midlands
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 69 60 72
Rank change year-on-year -9 +12 -9
Permanent jobs citing CRM 595 756 648
As % of all permanent IT jobs advertised in the Midlands 3.96% 4.60% 3.68%
As % of the Processes & Methodologies category 4.47% 5.14% 4.17%
Number of salaries quoted 453 555 621
Midlands median annual salary £42,500 £40,000 £45,000
Median salary % change year-on-year +6.25% -11.11% -
10th Percentile £24,000 £24,750 £25,750
90th Percentile £70,000 £62,500 £70,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +2.15%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 13,306 14,705 15,552
As % of all permanent IT jobs advertised in the Midlands 88.51% 89.56% 88.27%
Number of salaries quoted 10,701 11,575 12,656
Midlands median annual salary £41,000 £42,500 £40,000
Median salary % change year-on-year -3.53% +6.25% -
10th Percentile £25,000 £25,750 £25,000
90th Percentile £66,250 £63,750 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the Midlands.

Salary trend for CRM in the Midlands

CRM
Salary Histogram in the Midlands

The salary distribution of IT jobs citing CRM in the Midlands over the 6 months to 22 January 2018.

Salary histogram for CRM in the Midlands

CRM
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Midlands region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands 0 490 £42,500 - 91
East Midlands -57 103 £40,000 +6.67% 40
CRM
England

For the 6 months to 22 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Midlands region with a requirement for CRM.

1 188 (31.60%) Microsoft
2 169 (28.40%) Agile Software Development
3 166 (27.90%) Dynamics CRM
4 126 (21.18%) C#
5 124 (20.84%) SQL
6 119 (20.00%) .NET
7 114 (19.16%) JavaScript
8 113 (18.99%) Finance
9 99 (16.64%) Marketing
10 93 (15.63%) SQL Server
11 89 (14.96%) HTML
11 89 (14.96%) ERP
12 84 (14.12%) Analytical Skills
13 80 (13.45%) Business Intelligence
14 74 (12.44%) CSS
15 67 (11.26%) Retail
16 65 (10.92%) SAP
17 64 (10.76%) Project Management
18 63 (10.59%) Salesforce.com
19 62 (10.42%) Analytics
20 61 (10.25%) SharePoint
21 60 (10.08%) ASP.NET
22 59 (9.92%) Advertising
23 58 (9.75%) Stakeholder Management
23 58 (9.75%) E-Commerce
24 54 (9.08%) Degree
25 49 (8.24%) ITIL
25 49 (8.24%) Service Delivery
26 46 (7.73%) MVC
27 44 (7.39%) Web Development

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (10.25%) SharePoint
2 35 (5.88%) CMS
3 23 (3.87%) WordPress
4 17 (2.86%) BizTalk Server
4 17 (2.86%) NetWeaver
5 14 (2.35%) Umbraco
6 12 (2.02%) Drupal
7 11 (1.85%) Confluence
8 8 (1.34%) SAS
8 8 (1.34%) SharePoint Server
9 7 (1.18%) WebSphere
10 6 (1.01%) Apache Spark
10 6 (1.01%) MS Exchange
11 5 (0.84%) SugarCRM
12 3 (0.50%) IIS
13 2 (0.34%) iPlanet
13 2 (0.34%) JBoss
14 1 (0.17%) Apache
14 1 (0.17%) SharePoint 2010
14 1 (0.17%) SharePoint 2013
Applications
1 42 (7.06%) Microsoft Excel
2 30 (5.04%) Microsoft Office
3 13 (2.18%) Chatbot
4 7 (1.18%) Adobe Illustrator
5 6 (1.01%) Adobe Creative Suite
5 6 (1.01%) InDesign
5 6 (1.01%) Photoshop
6 5 (0.84%) Microsoft PowerPoint
7 4 (0.67%) InfoPath
7 4 (0.67%) MS Visio
8 1 (0.17%) EngageOne
8 1 (0.17%) Microsoft Project
8 1 (0.17%) Moqups
Business Applications
1 166 (27.90%) Dynamics CRM
2 18 (3.03%) NetSuite
3 17 (2.86%) SAP CRM
4 15 (2.52%) Salesforce.com CRM
5 13 (2.18%) Dynamics AX
6 12 (2.02%) Dynamics NAV
6 12 (2.02%) Magento
6 12 (2.02%) Shopify
7 9 (1.51%) SAP IS-U
8 6 (1.01%) Bond Adapt
8 6 (1.01%) Dynamics GP
8 6 (1.01%) OpenCart
8 6 (1.01%) SAP Business One
9 4 (0.67%) Eloqua
9 4 (0.67%) Sage CRM
9 4 (0.67%) SAP Hybris
10 3 (0.50%) Raiser's Edge
10 3 (0.50%) SAP CO
10 3 (0.50%) SAP FI/CO
10 3 (0.50%) SAP S/4HANA
Cloud Services
1 40 (6.72%) Microsoft Azure
2 37 (6.22%) Dynamics 365
3 32 (5.38%) Office 365
4 30 (5.04%) IaaS
4 30 (5.04%) PaaS
5 17 (2.86%) SaaS
6 16 (2.69%) AdWords
7 15 (2.52%) Google Analytics
8 12 (2.02%) Basecamp
9 10 (1.68%) Serverless
10 6 (1.01%) npm
11 4 (0.67%) Amazon AWS
11 4 (0.67%) Cloud Computing
11 4 (0.67%) Salesforce Service Cloud
11 4 (0.67%) Silverpop
12 3 (0.50%) Salesforce Sales Cloud
13 2 (0.34%) Adobe Creative Cloud
13 2 (0.34%) Amazon EC2
13 2 (0.34%) Trello
14 1 (0.17%) MailChimp
Communications & Networking
1 19 (3.19%) SMS
2 12 (2.02%) DNS
2 12 (2.02%) Internet
3 10 (1.68%) Firewall
4 8 (1.34%) WAN
5 7 (1.18%) AMQP
6 6 (1.01%) DHCP
6 6 (1.01%) FTP
6 6 (1.01%) LAN
7 5 (0.84%) CTI
7 5 (0.84%) Unified Communications
7 5 (0.84%) VoIP
8 4 (0.67%) TCP/IP
9 3 (0.50%) Wireless
10 2 (0.34%) MPLS
10 2 (0.34%) PBX
11 1 (0.17%) HTTP
11 1 (0.17%) RIP
11 1 (0.17%) SAN
11 1 (0.17%) VPN
Database & Business Intelligence
1 93 (15.63%) SQL Server
2 32 (5.38%) Data Warehouse
3 28 (4.71%) MySQL
4 21 (3.53%) Big Data
5 20 (3.36%) SQL Server Reporting Services
6 18 (3.03%) NoSQL
6 18 (3.03%) SQL Server Integration Services
7 14 (2.35%) SAP BW
8 12 (2.02%) Power BI
9 11 (1.85%) SAP HANA
10 10 (1.68%) BusinessObjects
10 10 (1.68%) SQL Server Analysis Services
11 8 (1.34%) Data Mining
11 8 (1.34%) MongoDB
11 8 (1.34%) PostgreSQL
12 6 (1.01%) Hadoop
13 5 (0.84%) Apache Hive
13 5 (0.84%) QlikView
13 5 (0.84%) Sqoop
14 4 (0.67%) Oracle BI EE
Development Applications
1 34 (5.71%) Git (software)
2 28 (4.71%) Selenium
2 28 (4.71%) Visual Studio
3 27 (4.54%) JIRA
4 19 (3.19%) WebDriver
5 16 (2.69%) Cucumber
5 16 (2.69%) Visual Studio Team System
6 15 (2.52%) Subversion
7 13 (2.18%) Robot Framework
8 9 (1.51%) Mocha
9 8 (1.34%) Jenkins
10 7 (1.18%) JUnit
11 6 (1.01%) gulp
12 5 (0.84%) Team Foundation Server
13 2 (0.34%) Jasmine
13 2 (0.34%) JMeter
13 2 (0.34%) SoapUI
14 1 (0.17%) Eclipse
14 1 (0.17%) MorphX
14 1 (0.17%) MSBuild
General
1 113 (18.99%) Finance
2 99 (16.64%) Marketing
3 67 (11.26%) Retail
4 59 (9.92%) Advertising
5 34 (5.71%) Manufacturing
6 21 (3.53%) Games
7 18 (3.03%) Telecoms
8 17 (2.86%) Publishing
9 14 (2.35%) Legal
10 11 (1.85%) Mandarin Language
11 8 (1.34%) Back Office
11 8 (1.34%) Billing
12 6 (1.01%) Pharmaceutical
13 4 (0.67%) Local Government
14 3 (0.50%) Automotive
14 3 (0.50%) Law
15 1 (0.17%) Aerospace
15 1 (0.17%) Electronics
15 1 (0.17%) Front Office
15 1 (0.17%) Investment Banking
Job Titles
1 129 (21.68%) Developer
2 103 (17.31%) Analyst
3 44 (7.39%) Project Manager
4 42 (7.06%) .NET Developer
5 41 (6.89%) Consultant
6 37 (6.22%) CRM Developer
7 35 (5.88%) C# Developer
8 32 (5.38%) C# .NET Developer
9 31 (5.21%) Architect
10 27 (4.54%) ASP.NET Developer
11 26 (4.37%) C# ASP.NET Developer
12 25 (4.20%) Senior Developer
13 23 (3.87%) IT Manager
14 22 (3.70%) Business Analyst
14 22 (3.70%) CRM Consultant
15 21 (3.53%) Administrator
16 20 (3.36%) ASP.NET MVC Developer
17 19 (3.19%) Full Stack Developer
17 19 (3.19%) Support Analyst
18 18 (3.03%) CRM Manager
Libraries, Frameworks & Software Standards
1 119 (20.00%) .NET
2 89 (14.96%) HTML
3 74 (12.44%) CSS
4 60 (10.08%) ASP.NET
5 41 (6.89%) AngularJS
6 31 (5.21%) ASP.NET MVC
7 29 (4.87%) HTML5
8 22 (3.70%) CSS3
8 22 (3.70%) WCF
8 22 (3.70%) XML
9 20 (3.36%) Web Services
10 19 (3.19%) Ajax
11 17 (2.86%) .NET Framework
11 17 (2.86%) jQuery
11 17 (2.86%) Node.js
12 16 (2.69%) SOAP
13 15 (2.52%) JSON
14 13 (2.18%) ASP.NET Web API
14 13 (2.18%) Entity Framework
15 12 (2.02%) Sass
Miscellaneous
1 84 (14.12%) Analytical Skills
2 23 (3.87%) Computer Science
3 21 (3.53%) Social Media
4 18 (3.03%) Mobile App
5 17 (2.86%) BBC
6 16 (2.69%) User Experience
7 15 (2.52%) Management Information System
8 12 (2.02%) Data Centre
9 10 (1.68%) Enterprise Software
10 9 (1.51%) NHS
11 8 (1.34%) CMDB
11 8 (1.34%) Linux Command Line
12 7 (1.18%) Virtual Team
13 6 (1.01%) Blog
13 6 (1.01%) Public Cloud
14 5 (0.84%) Algorithms
14 5 (0.84%) Data Structures
15 4 (0.67%) Graphic Design
15 4 (0.67%) Greenfield Project
15 4 (0.67%) Smartphone
Operating Systems
1 27 (4.54%) Windows
2 10 (1.68%) Linux
3 9 (1.51%) Windows Server
4 8 (1.34%) Unix
5 4 (0.67%) Android
6 3 (0.50%) Apple iOS
6 3 (0.50%) Windows Server 2008
7 1 (0.17%) Windows 10
7 1 (0.17%) Windows 7
7 1 (0.17%) Windows Server 2012
Processes & Methodologies
1 169 (28.40%) Agile Software Development
2 89 (14.96%) ERP
3 80 (13.45%) Business Intelligence
4 64 (10.76%) Project Management
5 62 (10.42%) Analytics
6 58 (9.75%) E-Commerce
6 58 (9.75%) Stakeholder Management
7 49 (8.24%) ITIL
7 49 (8.24%) Service Delivery
8 46 (7.73%) MVC
9 44 (7.39%) Web Development
10 37 (6.22%) Continuous Improvement
11 34 (5.71%) Line Management
12 32 (5.38%) Migration
12 32 (5.38%) Waterfall
13 30 (5.04%) Digital Marketing
13 30 (5.04%) Test Automation
14 29 (4.87%) Presales
15 28 (4.71%) Process Improvement
16 27 (4.54%) Business Analysis
Programming Languages
1 126 (21.18%) C#
2 124 (20.84%) SQL
3 114 (19.16%) JavaScript
4 27 (4.54%) PHP
5 26 (4.37%) ABAP
6 19 (3.19%) Python
7 17 (2.86%) Java
8 16 (2.69%) PowerShell
9 13 (2.18%) VB.NET
10 10 (1.68%) Apex Code
10 10 (1.68%) VBA
11 7 (1.18%) T-SQL
12 5 (0.84%) C++
13 4 (0.67%) C
13 4 (0.67%) Delphi
14 3 (0.50%) XAML
15 2 (0.34%) VB
16 1 (0.17%) MATLAB
16 1 (0.17%) X++
16 1 (0.17%) XPath
Qualifications
1 54 (9.08%) Degree
2 22 (3.70%) ISEB
3 15 (2.52%) ISTQB
4 12 (2.02%) Computer Science Degree
5 10 (1.68%) Security Cleared
6 9 (1.51%) PMI Certification
6 9 (1.51%) PMP
7 8 (1.34%) SC Cleared
8 7 (1.18%) Microsoft Certification
8 7 (1.18%) PRINCE2 Certification
9 6 (1.01%) CEH
9 6 (1.01%) CISSP
9 6 (1.01%) CompTIA Security+
10 4 (0.67%) GCFA
10 4 (0.67%) GCFE
10 4 (0.67%) ITIL Certification
11 2 (0.34%) MBA
12 1 (0.17%) MCP
12 1 (0.17%) Numerate Degree
Quality Assurance & Compliance
1 41 (6.89%) QA
2 15 (2.52%) SLA
3 12 (2.02%) GDPR
4 11 (1.85%) Data Quality
5 7 (1.18%) ISO/IEC 27001
6 6 (1.01%) GPG13
7 4 (0.67%) PMO
7 4 (0.67%) Sarbanes-Oxley
8 3 (0.50%) Actionable Recommendations
System Software
1 24 (4.03%) Active Directory
2 13 (2.18%) VMware Infrastructure
3 8 (1.34%) Docker
4 4 (0.67%) Hyper-V
5 2 (0.34%) Virtual Machines
Systems Management
1 8 (1.34%) Marathon
2 6 (1.01%) cPanel
2 6 (1.01%) Plesk
3 5 (0.84%) Oozie
4 4 (0.67%) Backup Exec
4 4 (0.67%) EnCase
4 4 (0.67%) FTK
4 4 (0.67%) Microsoft Clustering
4 4 (0.67%) WSUS
5 2 (0.34%) SCVMM
6 1 (0.17%) HP Quality Center
6 1 (0.17%) Oracle Enterprise Manager
Vendors
1 188 (31.60%) Microsoft
2 65 (10.92%) SAP
3 63 (10.59%) Salesforce.com
4 28 (4.71%) Google
5 27 (4.54%) Oracle
6 21 (3.53%) Sage
7 16 (2.69%) Epicor
7 16 (2.69%) Infor
8 15 (2.52%) Citrix
9 13 (2.18%) Tableau
9 13 (2.18%) VMware
10 10 (1.68%) Adobe
10 10 (1.68%) hybris
11 9 (1.51%) Siebel
12 8 (1.34%) CheckPoint
12 8 (1.34%) EMC
12 8 (1.34%) NetApp
13 7 (1.18%) Xero
14 6 (1.01%) Capita
15 5 (0.84%) DoubleClick