CRM Job Trends in the Midlands

Customer Relationship Management (CRM)
England > Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the Midlands requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 5 March 2026, with comparisons to the same periods in the previous two years.

6 months to
5 Mar 2026
Same period 2025 Same period 2024
Rank 42 46 65
Rank change year-on-year +4 +19 +74
Permanent jobs citing CRM 413 297 313
As % of all permanent jobs in the Midlands 4.32% 5.44% 3.51%
As % of the Processes & Methodologies category 5.57% 5.85% 4.14%
Number of salaries quoted 337 183 257
10th Percentile £26,000 - £23,500
25th Percentile £30,500 £28,822 £27,300
Median annual salary (50th Percentile) £44,543 £42,500 £40,000
Median % change year-on-year +4.81% +6.25% -20.00%
75th Percentile £63,000 £62,500 £61,250
90th Percentile £79,250 £82,250 £72,500
England median annual salary £44,000 £55,000 £50,600
% change year-on-year -20.00% +8.70% -12.00%

All Process & Methodology Skills
Midlands

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Midlands.

Permanent vacancies with a requirement for process or methodology skills 7,418 5,078 7,568
As % of all permanent jobs advertised in the Midlands 77.65% 93.02% 84.99%
Number of salaries quoted 4,202 2,490 6,064
10th Percentile £28,250 £29,975 £26,250
25th Percentile £35,000 £38,750 £34,553
Median annual salary (50th Percentile) £50,000 £52,500 £49,000
Median % change year-on-year -4.76% +7.14% -6.67%
75th Percentile £65,000 £66,967 £62,500
90th Percentile £80,000 £80,000 £75,000
England median annual salary £55,000 £62,500 £55,000
% change year-on-year -12.00% +13.64% -12.00%

CRM
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in the Midlands.

CRM job vacancy trend in the Midlands

CRM
Salary Trend in the Midlands

Salary distribution trend for jobs in the Midlands citing CRM.

Salary distribution trend for jobs in the Midlands citing CRM

CRM
Salary Histogram in the Midlands

Salary distribution for jobs citing CRM in the Midlands over the 6 months to 5 March 2026.

Salary histogram for CRM in the Midlands

CRM
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Midlands region over the 6 months to 5 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -6 232 £45,000 +5.88% 147
East Midlands +28 179 £40,000 -5.88% 78
CRM
England

CRM
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.33%) SharePoint
2 12 (2.91%) IIS
3 10 (2.42%) Microsoft Exchange
4 6 (1.45%) Apache
5 1 (0.24%) CMS
5 1 (0.24%) Confluence
5 1 (0.24%) WordPress
Applications
1 27 (6.54%) Microsoft Excel
2 12 (2.91%) Microsoft Office
3 5 (1.21%) EPLAN
3 5 (1.21%) Microsoft PowerPoint
4 3 (0.73%) Spreadsheet
5 1 (0.24%) Microsoft Project
5 1 (0.24%) MS Visio
Business Applications
1 75 (18.16%) Dynamics CRM
2 15 (3.63%) Salesforce CRM
3 3 (0.73%) NetSuite
4 1 (0.24%) Exchequer
4 1 (0.24%) Integrated Workplace Management System
4 1 (0.24%) Maximo
4 1 (0.24%) Raiser’s Edge
4 1 (0.24%) Sage 200
4 1 (0.24%) SAP Business One
Cloud Services
1 90 (21.79%) SaaS
2 71 (17.19%) Azure
3 58 (14.04%) Power Platform
4 46 (11.14%) Dynamics 365
5 41 (9.93%) Microsoft 365
6 24 (5.81%) Azure DevOps
7 20 (4.84%) Power Automate
8 18 (4.36%) Entra ID
9 17 (4.12%) PowerApps
10 13 (3.15%) AWS
11 11 (2.66%) GitHub
12 10 (2.42%) IaaS
12 10 (2.42%) PaaS
13 8 (1.94%) Figma
13 8 (1.94%) GitHub Copilot
14 5 (1.21%) Microsoft Copilot
15 4 (0.97%) Azure Data Factory
16 3 (0.73%) Azure Functions
16 3 (0.73%) Kong
16 3 (0.73%) Serverless
Communications & Networking
1 31 (7.51%) Remote Desktop
2 7 (1.69%) DHCP
2 7 (1.69%) DNS
2 7 (1.69%) TCP/IP
2 7 (1.69%) VLAN
2 7 (1.69%) VoIP
2 7 (1.69%) VPN
3 3 (0.73%) Broadband
3 3 (0.73%) SMS
4 2 (0.48%) Ethernet
4 2 (0.48%) Internet
4 2 (0.48%) Wi-Fi
5 1 (0.24%) Modbus
Database & Business Intelligence
1 30 (7.26%) Power BI
2 20 (4.84%) SQL Server
3 18 (4.36%) Looker
4 13 (3.15%) SQL Server Integration Services
5 9 (2.18%) Tableau
6 8 (1.94%) Data Lake
7 7 (1.69%) Data Warehouse
7 7 (1.69%) MySQL
8 5 (1.21%) Power Query
9 4 (0.97%) SQL Server Reporting Services
9 4 (0.97%) Star Schema
10 2 (0.48%) Amazon Redshift
10 2 (0.48%) Azure SQL Database
10 2 (0.48%) Metadata
Development Applications
1 11 (2.66%) JIRA
2 8 (1.94%) Visual Studio
3 4 (0.97%) Git
4 2 (0.48%) Browser DevTools
4 2 (0.48%) SQL Server Management Studio (SSMS)
5 1 (0.24%) PHPUnit
5 1 (0.24%) Visual Studio Code
General
1 139 (33.66%) Social Skills
2 94 (22.76%) Analytical Skills
3 75 (18.16%) Finance
4 68 (16.46%) Marketing
5 59 (14.29%) Retail
6 20 (4.84%) Legal
6 20 (4.84%) Organisational Skills
6 20 (4.84%) Public Sector
7 17 (4.12%) Telecoms
8 16 (3.87%) Inclusion and Diversity
9 13 (3.15%) Manufacturing
10 11 (2.66%) Law
11 7 (1.69%) Presentation Skills
12 3 (0.73%) Banking
12 3 (0.73%) Billing
12 3 (0.73%) Games
12 3 (0.73%) Influencing Skills
13 2 (0.48%) Brand Awareness
14 1 (0.24%) Advertising
14 1 (0.24%) German Language
Job Titles
1 57 (13.80%) Lead
2 50 (12.11%) Developer
3 41 (9.93%) Analyst
4 35 (8.47%) 2nd Line Support
5 27 (6.54%) 1st/2nd Line Support
6 24 (5.81%) Head of CRM
7 23 (5.57%) Architect
8 22 (5.33%) Consultant
8 22 (5.33%) ERP Support
8 22 (5.33%) Technical Support
9 21 (5.08%) Administrator
9 21 (5.08%) Delivery Manager
9 21 (5.08%) Solutions Architect
10 20 (4.84%) Support Engineer
10 20 (4.84%) Support Manager
11 19 (4.60%) Business Manager
12 18 (4.36%) Business Development Manager
12 18 (4.36%) Development Manager
12 18 (4.36%) Dynamics 365 Developer
12 18 (4.36%) Support Analyst
Libraries, Frameworks & Software Standards
1 32 (7.75%) .NET
2 9 (2.18%) LAMP
3 8 (1.94%) Blazor
3 8 (1.94%) Material Design
3 8 (1.94%) WebAssembly
4 6 (1.45%) .NET Framework
5 5 (1.21%) EDI
5 5 (1.21%) HTML
5 5 (1.21%) React
6 4 (0.97%) REST
7 3 (0.73%) Apollo GraphQL
7 3 (0.73%) CSS
7 3 (0.73%) GraphQL
7 3 (0.73%) JSON
7 3 (0.73%) Kafka
7 3 (0.73%) Middleware
7 3 (0.73%) Node.js
7 3 (0.73%) Web Services
8 2 (0.48%) SOAP
9 1 (0.24%) ASP.NET
Miscellaneous
1 70 (16.95%) Onboarding
2 28 (6.78%) Management Information System
3 15 (3.63%) Analytical Mindset
4 14 (3.39%) Enterprise Software
5 13 (3.15%) FMCG
6 12 (2.91%) Product Ownership
7 11 (2.66%) Cloud Native
7 11 (2.66%) Web Conferencing
8 8 (1.94%) Linux Command Line
8 8 (1.94%) Self-Motivation
9 7 (1.69%) Driving Licence
9 7 (1.69%) Legacy Systems
10 5 (1.21%) Blog
10 5 (1.21%) Robotics
11 4 (0.97%) NHS
11 4 (0.97%) Social Media
12 3 (0.73%) IoT
12 3 (0.73%) Low-Code
13 2 (0.48%) AI Agents
13 2 (0.48%) Mobile App
Operating Systems
1 20 (4.84%) Windows
2 9 (2.18%) Linux
3 7 (1.69%) Mac OS
3 7 (1.69%) Windows 10
4 1 (0.24%) Windows Server
Processes & Methodologies
1 110 (26.63%) Problem-Solving
2 93 (22.52%) Continuous Improvement
3 92 (22.28%) B2B
4 80 (19.37%) Customer Service
5 74 (17.92%) ERP
6 67 (16.22%) Customer Experience
7 64 (15.50%) Analytics
8 62 (15.01%) E-Commerce
9 48 (11.62%) Data Privacy
9 48 (11.62%) Mentoring
10 47 (11.38%) Decision-Making
11 46 (11.14%) Business Intelligence
12 43 (10.41%) Agile
13 42 (10.17%) Stakeholder Management
14 40 (9.69%) Stakeholder Engagement
15 37 (8.96%) Analytical Thinking
16 36 (8.72%) Logistics
17 33 (7.99%) Project Management
17 33 (7.99%) Service Delivery
18 32 (7.75%) Data Management
Programming Languages
1 80 (19.37%) SQL
2 62 (15.01%) C#
3 30 (7.26%) JavaScript
4 14 (3.39%) Python
5 13 (3.15%) PHP
6 9 (2.18%) PowerShell
7 7 (1.69%) Java
8 6 (1.45%) TypeScript
9 3 (0.73%) VBA
10 2 (0.48%) Data Analysis Expressions
Qualifications
1 76 (18.40%) Degree
2 14 (3.39%) Microsoft Certification
3 10 (2.42%) SC Cleared
3 10 (2.42%) Security Cleared
4 9 (2.18%) Master's Degree
5 7 (1.69%) CITP
5 7 (1.69%) Numerate Degree
6 6 (1.45%) Computer Science Degree
7 5 (1.21%) BPSS Clearance
7 5 (1.21%) HNC
7 5 (1.21%) HND
8 3 (0.73%) PMI Certification
8 3 (0.73%) PMP
8 3 (0.73%) PRINCE2 Practitioner
9 1 (0.24%) APMG
9 1 (0.24%) MySQL Certification
Quality Assurance & Compliance
1 43 (10.41%) QA
2 23 (5.57%) Data Quality
3 22 (5.33%) GDPR
4 14 (3.39%) SLA
5 12 (2.91%) Accessibility
6 9 (2.18%) WCAG
7 7 (1.69%) Cyber Essentials
8 3 (0.73%) Actionable Recommendations
9 2 (0.48%) PMO
10 1 (0.24%) GRC
System Software
1 17 (4.12%) Active Directory
2 1 (0.24%) Firmware
Systems Management
1 9 (2.18%) Microsoft Intune
2 7 (1.69%) Jamf Pro
3 4 (0.97%) Terraform
4 1 (0.24%) MOM
Vendors
1 98 (23.73%) Microsoft
2 73 (17.68%) Salesforce
3 39 (9.44%) Zoho
4 34 (8.23%) SAP
5 22 (5.33%) HubSpot
6 12 (2.91%) Oracle
7 7 (1.69%) Adobe
7 7 (1.69%) Apple
7 7 (1.69%) Logitech
7 7 (1.69%) Yealink
8 6 (1.45%) Planon
9 4 (0.97%) Informatica
9 4 (0.97%) Siemens
10 3 (0.73%) MuleSoft
10 3 (0.73%) Sage
10 3 (0.73%) Salesforce Marketing Cloud
11 2 (0.48%) ServiceNow
12 1 (0.24%) Databricks
12 1 (0.24%) Hotjar
12 1 (0.24%) Pardot