Period
to 17 July 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Midlands
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 48 91 70
Rank change year-on-year +43 -21 -5
Permanent jobs citing CRM 725 518 717
As % of all permanent IT jobs advertised in the Midlands 4.94% 3.31% 3.76%
As % of the Processes & Methodologies category 5.47% 3.67% 4.20%
Number of salaries quoted 585 435 517
Midlands median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -11.11%
10th Percentile £27,500 £26,250 £23,000
90th Percentile £75,000 £63,750 £67,500
England median annual salary £50,000 £47,500 £47,000
% change year-on-year +5.26% +1.06% -1.05%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 13,249 14,099 17,085
As % of all permanent IT jobs advertised in the Midlands 90.26% 89.99% 89.54%
Number of salaries quoted 10,491 11,562 13,489
Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,250 £25,750 £24,250
90th Percentile £66,250 £62,500 £64,750
England median annual salary £50,000 £50,000 £50,000

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the Midlands.

Salary trend for CRM in the Midlands

CRM
Salary Histogram in the Midlands

The salary distribution of IT jobs citing CRM in the Midlands over the 6 months to 17 July 2018.

Salary histogram for CRM in the Midlands

CRM
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Midlands region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +45 551 £45,000 - 49
East Midlands +6 165 £46,250 +32.14% 29
CRM
England

For the 6 months to 17 July 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for CRM.

1 319 (44.00%) Dynamics CRM
2 301 (41.52%) Microsoft
3 218 (30.07%) Finance
4 212 (29.24%) JavaScript
5 172 (23.72%) C#
6 171 (23.59%) .NET
7 164 (22.62%) Agile Software Development
8 150 (20.69%) SQL
9 137 (18.90%) Advertising
10 134 (18.48%) Dynamics 365
11 117 (16.14%) ERP
12 110 (15.17%) HTML
13 94 (12.97%) SAP
14 89 (12.28%) Problem-Solving
15 86 (11.86%) SQL Server
15 86 (11.86%) Marketing
16 85 (11.72%) Retail
17 82 (11.31%) CSS
18 81 (11.17%) Salesforce.com
19 76 (10.48%) Presales
20 75 (10.34%) Self-Motivation
21 72 (9.93%) Degree
22 70 (9.66%) ASP.NET
23 66 (9.10%) Business Intelligence
24 64 (8.83%) Microsoft Azure
25 62 (8.55%) E-Commerce
26 61 (8.41%) MVC
27 59 (8.14%) SaaS
28 58 (8.00%) Analytics
28 58 (8.00%) Project Management

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (5.66%) SharePoint
2 26 (3.59%) CMS
3 23 (3.17%) BizTalk Server
4 11 (1.52%) Apache
5 10 (1.38%) MS Exchange
6 7 (0.97%) SAS
7 6 (0.83%) NetWeaver
7 6 (0.83%) WordPress
8 4 (0.55%) Umbraco
9 3 (0.41%) Elasticsearch
9 3 (0.41%) IIS
9 3 (0.41%) Sitecore CMS
10 2 (0.28%) Confluence
10 2 (0.28%) Exchange Server 2013
10 2 (0.28%) IBM Notes
10 2 (0.28%) Moodle
10 2 (0.28%) nginx
10 2 (0.28%) Totara
10 2 (0.28%) WebSphere
11 1 (0.14%) Drupal
Applications
1 29 (4.00%) Microsoft Excel
2 27 (3.72%) Microsoft Office
3 12 (1.66%) Microsoft PowerPoint
4 8 (1.10%) Microsoft Project
4 8 (1.10%) MS Visio
5 4 (0.55%) Chatbot
6 1 (0.14%) EngageOne
Business Applications
1 319 (44.00%) Dynamics CRM
2 45 (6.21%) NetSuite
3 43 (5.93%) Dynamics AX
4 34 (4.69%) Dynamics NAV
5 19 (2.62%) SAP Business One
6 12 (1.66%) Unit4 Business World
7 6 (0.83%) Salesforce.com CRM
8 5 (0.69%) SAP CRM
8 5 (0.69%) SAP ERP
8 5 (0.69%) SAP SD
9 4 (0.55%) SAP MM
9 4 (0.55%) SAP PM
9 4 (0.55%) SAP S/4HANA
10 3 (0.41%) BPCS
10 3 (0.41%) Dynamics GP
10 3 (0.41%) Sage 200
10 3 (0.41%) Sage CRM
11 2 (0.28%) SAP CO
11 2 (0.28%) SAP FI
11 2 (0.28%) SAP FI/CO
Cloud Services
1 134 (18.48%) Dynamics 365
2 64 (8.83%) Microsoft Azure
3 59 (8.14%) SaaS
4 52 (7.17%) PaaS
5 50 (6.90%) IaaS
6 39 (5.38%) Office 365
7 23 (3.17%) Cloud Computing
8 13 (1.79%) Amazon AWS
9 10 (1.38%) Salesforce Sales Cloud
10 9 (1.24%) Google Analytics
11 6 (0.83%) Heroku
11 6 (0.83%) Salesforce Service Cloud
12 5 (0.69%) Serverless
13 4 (0.55%) AdWords
13 4 (0.55%) Force.com
13 4 (0.55%) GitHub
14 3 (0.41%) Adobe Analytics
15 2 (0.28%) DigitalOcean
16 1 (0.14%) Boomi
16 1 (0.14%) OneDrive
Communications & Networking
1 20 (2.76%) Firewall
2 15 (2.07%) Internet
3 8 (1.10%) SMS
4 6 (0.83%) HTTP
4 6 (0.83%) Intranet
4 6 (0.83%) Unified Communications
5 5 (0.69%) DNS
5 5 (0.69%) SSL
5 5 (0.69%) VoIP
5 5 (0.69%) VPN
6 4 (0.55%) SAN
6 4 (0.55%) VLAN
7 3 (0.41%) LAN
7 3 (0.41%) WAN
8 2 (0.28%) MPLS
9 1 (0.14%) 2G
9 1 (0.14%) 4G
9 1 (0.14%) Skype
9 1 (0.14%) TCP/IP
9 1 (0.14%) Wireless
Database & Business Intelligence
1 86 (11.86%) SQL Server
2 35 (4.83%) NoSQL
3 30 (4.14%) MySQL
3 30 (4.14%) SQL Server Reporting Services
4 22 (3.03%) Data Warehouse
5 21 (2.90%) Power BI
6 20 (2.76%) SQL Server Integration Services
7 17 (2.34%) Relational Database
8 16 (2.21%) Big Data
9 15 (2.07%) Data Lake
9 15 (2.07%) PostgreSQL
10 14 (1.93%) Cosmos DB
11 10 (1.38%) Data Mining
11 10 (1.38%) SQL Server 2008
12 9 (1.24%) MongoDB
13 7 (0.97%) Oracle Database
14 6 (0.83%) GIS
14 6 (0.83%) SAP HANA
14 6 (0.83%) SQL Server 2016
14 6 (0.83%) SQL Server Analysis Services
Development Applications
1 39 (5.38%) Git (software)
2 27 (3.72%) Visual Studio Team System
3 26 (3.59%) Visual Studio
4 9 (1.24%) Jenkins
5 8 (1.10%) JIRA
5 8 (1.10%) Team Foundation Server
6 7 (0.97%) Selenium
7 6 (0.83%) Oracle APEX
8 5 (0.69%) WebDriver
9 4 (0.55%) Cucumber
9 4 (0.55%) Robot Framework
9 4 (0.55%) Subversion
10 2 (0.28%) Bitbucket
10 2 (0.28%) Eclipse
10 2 (0.28%) NUnit
11 1 (0.14%) Jasmine
11 1 (0.14%) Rational Software Modeler
11 1 (0.14%) SQL Server Management Studio (SSMS)
11 1 (0.14%) Visual Studio Code
11 1 (0.14%) Zephyr
General
1 218 (30.07%) Finance
2 137 (18.90%) Advertising
3 86 (11.86%) Marketing
4 85 (11.72%) Retail
5 52 (7.17%) Manufacturing
6 44 (6.07%) Publishing
7 22 (3.03%) Telecoms
8 17 (2.34%) Back Office
9 13 (1.79%) Games
10 11 (1.52%) Banking
11 9 (1.24%) Legal
12 6 (0.83%) Brand Awareness
12 6 (0.83%) Spanish Language
13 4 (0.55%) Automotive
14 3 (0.41%) French Language
14 3 (0.41%) Local Government
15 2 (0.28%) Electronics
15 2 (0.28%) Law
16 1 (0.14%) Financial Institution
16 1 (0.14%) Front Office
Job Titles
1 184 (25.38%) Developer
2 159 (21.93%) Consultant
3 102 (14.07%) CRM Consultant
4 94 (12.97%) Architect
5 82 (11.31%) Dynamics CRM Consultant
6 74 (10.21%) Analyst
7 51 (7.03%) Microsoft Consultant
8 47 (6.48%) Solutions Architect
9 45 (6.21%) CRM Developer
10 43 (5.93%) Administrator
10 43 (5.93%) Dynamics CRM Developer
10 43 (5.93%) Microsoft CRM Consultant
10 43 (5.93%) Microsoft Developer
11 37 (5.10%) .NET Developer
11 37 (5.10%) Functional Consultant
12 36 (4.97%) C# Developer
13 26 (3.59%) Technical Consultant
14 25 (3.45%) CRM Architect
15 22 (3.03%) IT Manager
15 22 (3.03%) Junior
Libraries, Frameworks & Software Standards
1 171 (23.59%) .NET
2 110 (15.17%) HTML
3 82 (11.31%) CSS
4 70 (9.66%) ASP.NET
5 45 (6.21%) WCF
6 41 (5.66%) .NET Framework
7 34 (4.69%) Entity Framework
8 32 (4.41%) AngularJS
9 31 (4.28%) ASP.NET MVC
10 29 (4.00%) HTML5
11 28 (3.86%) jQuery
12 26 (3.59%) Web Services
13 24 (3.31%) ASP.NET Web API
14 21 (2.90%) .NET Core
14 21 (2.90%) XML
15 20 (2.76%) Ajax
16 18 (2.48%) JSON
17 17 (2.34%) RESTful
18 15 (2.07%) CSS3
18 15 (2.07%) KnockoutJS
Miscellaneous
1 75 (10.34%) Self-Motivation
2 56 (7.72%) Analytical Skills
3 39 (5.38%) Management Information System
4 32 (4.41%) Computer Science
5 28 (3.86%) User Experience
6 21 (2.90%) Greenfield Project
7 20 (2.76%) Data Centre
8 18 (2.48%) CMDB
8 18 (2.48%) Driving Licence
9 16 (2.21%) Graphic Design
10 13 (1.79%) Enterprise Software
10 13 (1.79%) Mobile App
11 11 (1.52%) Internet of Things
12 10 (1.38%) Social Media
13 9 (1.24%) Linux Command Line
13 9 (1.24%) Virtual Team
14 7 (0.97%) Clustering
15 5 (0.69%) Analytical Mindset
15 5 (0.69%) Data Structures
16 3 (0.41%) Fintech
Operating Systems
1 36 (4.97%) Windows
2 29 (4.00%) Linux
3 20 (2.76%) Windows Server
4 13 (1.79%) Unix
5 11 (1.52%) Android
6 10 (1.38%) Apple iOS
7 8 (1.10%) Windows Server 2012
8 5 (0.69%) Windows 7
8 5 (0.69%) Windows Server 2008
9 2 (0.28%) Windows 8
10 1 (0.14%) SUSE
10 1 (0.14%) Ubuntu
10 1 (0.14%) Windows 10
10 1 (0.14%) Windows Server 2003
Processes & Methodologies
1 164 (22.62%) Agile Software Development
2 117 (16.14%) ERP
3 89 (12.28%) Problem-Solving
4 76 (10.48%) Presales
5 66 (9.10%) Business Intelligence
6 62 (8.55%) E-Commerce
7 61 (8.41%) MVC
8 58 (8.00%) Analytics
8 58 (8.00%) Project Management
9 57 (7.86%) ITIL
9 57 (7.86%) Scrum
10 46 (6.34%) Mentoring
11 45 (6.21%) Service Delivery
11 45 (6.21%) Software Engineering
11 45 (6.21%) Stakeholder Management
12 44 (6.07%) Web Development
13 42 (5.79%) Service Management
14 41 (5.66%) TDD
15 38 (5.24%) Migration
15 38 (5.24%) TOGAF
Programming Languages
1 212 (29.24%) JavaScript
2 172 (23.72%) C#
3 150 (20.69%) SQL
4 41 (5.66%) Java
5 37 (5.10%) PHP
6 31 (4.28%) T-SQL
7 30 (4.14%) PowerShell
8 22 (3.03%) Python
9 20 (2.76%) VB
10 18 (2.48%) Apex Code
11 11 (1.52%) C++
12 10 (1.38%) ABAP
13 9 (1.24%) C
14 6 (0.83%) Perl
15 5 (0.69%) Scala
15 5 (0.69%) VB.NET
16 3 (0.41%) VBA
16 3 (0.41%) VBScript
17 1 (0.14%) R
17 1 (0.14%) TypeScript
Qualifications
1 72 (9.93%) Degree
2 35 (4.83%) Microsoft Certification
3 33 (4.55%) Security Cleared
4 28 (3.86%) Computer Science Degree
5 25 (3.45%) ISEB
6 20 (2.76%) PMP
7 19 (2.62%) PMI Certification
8 18 (2.48%) CEH
8 18 (2.48%) CISSP
8 18 (2.48%) CompTIA Security+
9 13 (1.79%) SC Cleared
10 7 (0.97%) TOGAF Certification
11 6 (0.83%) ISTQB
12 5 (0.69%) BC Cleared
13 3 (0.41%) CPIM
13 3 (0.41%) PRINCE2 Practitioner
14 2 (0.28%) HNC
14 2 (0.28%) HND
14 2 (0.28%) MCSA
14 2 (0.28%) Numerate Degree
Quality Assurance & Compliance
1 25 (3.45%) SLA
2 21 (2.90%) ISO/IEC 27001
3 19 (2.62%) QA
4 18 (2.48%) GPG13
5 15 (2.07%) GDPR
6 4 (0.55%) Data Quality
7 3 (0.41%) PMO
8 1 (0.14%) Sarbanes-Oxley
8 1 (0.14%) WCAG
System Software
1 30 (4.14%) VMware Infrastructure
2 28 (3.86%) Active Directory
3 13 (1.79%) Docker
4 8 (1.10%) Hyper-V
5 4 (0.55%) vSphere
6 2 (0.28%) Virtual Machines
7 1 (0.14%) XenApp
Systems Management
1 9 (1.24%) Marathon
2 5 (0.69%) Microsoft Clustering
3 4 (0.55%) Oracle Enterprise Manager
3 4 (0.55%) Plesk
4 2 (0.28%) Failover Clustering
4 2 (0.28%) SCOM
4 2 (0.28%) SCVMM
4 2 (0.28%) Systems Management Server (SMS)
5 1 (0.14%) WhatsUp Gold
Vendors
1 301 (41.52%) Microsoft
2 94 (12.97%) SAP
3 81 (11.17%) Salesforce.com
4 43 (5.93%) Oracle
5 31 (4.28%) VMware
6 30 (4.14%) Epicor
6 30 (4.14%) Infor
6 30 (4.14%) Sage
7 22 (3.03%) JD Edwards
8 19 (2.62%) Citrix
8 19 (2.62%) EMC
8 19 (2.62%) Google
8 19 (2.62%) NetApp
9 18 (2.48%) CheckPoint
10 16 (2.21%) Xero
11 7 (0.97%) ServiceNow
12 6 (0.83%) IFS
12 6 (0.83%) Rackspace
12 6 (0.83%) Twitter
13 5 (0.69%) iManage