Service Desk Support Analyst Jobs in the Midlands

Service Desk Support Analyst
England > Midlands

The median Service Desk Support Analyst salary in the Midlands is £26,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 251 319 311
Rank change year-on-year +68 -8 +34
Permanent jobs requiring a Service Desk Support Analyst 6 2 5
As % of all permanent jobs advertised in the Midlands 0.084% 0.017% 0.055%
As % of the Job Titles category 0.091% 0.018% 0.061%
Number of salaries quoted 6 2 3
10th Percentile - £25,525 £20,800
25th Percentile £25,500 £25,563 £20,875
Median annual salary (50th Percentile) £26,000 £26,250 £21,500
Median % change year-on-year -0.95% +22.09% -11.34%
75th Percentile £26,500 £27,063 £24,250
90th Percentile £30,375 £27,175 £25,450
England median annual salary £31,750 £26,000 £32,500
% change year-on-year +22.12% -20.00% +20.37%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,627 11,377 8,155
% of permanent jobs with a recognized job title 92.43% 94.41% 89.65%
Number of salaries quoted 2,827 8,428 4,582
10th Percentile £27,000 £26,250 £28,512
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +5.00%
75th Percentile £62,500 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

Service Desk Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Service Desk Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Desk Support Analyst in the Midlands

Service Desk Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Desk Support Analyst in the Midlands.

Salary trend for Service Desk Support Analyst in the Midlands

Service Desk Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support Analyst within the Midlands region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands - 6 £26,000 - 1
Service Desk Support Analyst
England

Service Desk Support Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 18 May 2025, Service Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Desk Support Analyst in the job title.

1 6 (100.00%) ITIL
2 5 (83.33%) Social Skills
2 5 (83.33%) Change Management
2 5 (83.33%) ITSM
2 5 (83.33%) Law
3 1 (16.67%) Service Delivery
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Mentoring
3 1 (16.67%) Finance
3 1 (16.67%) Service Catalogue
3 1 (16.67%) Decision-Making
3 1 (16.67%) Project Delivery

Service Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 5 (83.33%) Law
1 5 (83.33%) Social Skills
2 1 (16.67%) Finance
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) Change Management
2 5 (83.33%) ITSM
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Decision-Making
3 1 (16.67%) Mentoring
3 1 (16.67%) Project Delivery
3 1 (16.67%) Service Catalogue
3 1 (16.67%) Service Delivery