Period
to 21 September 2021

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 September 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > Midlands
6 months to
21 Sep 2021
Same period 2020 Same period 2019
Rank 32 19 17
Rank change year-on-year -13 -2 0
Permanent jobs citing ITIL 694 406 1,161
As % of all permanent jobs advertised in the Midlands 6.75% 10.35% 10.03%
As % of the Processes & Methodologies category 7.29% 11.04% 10.85%
Number of salaries quoted 565 337 872
10th Percentile £24,350 £23,500 £23,500
25th Percentile £32,871 £31,250 £31,000
Median annual salary (50th Percentile) £42,500 £42,500 £42,500
75th Percentile £53,750 £54,380 £53,750
90th Percentile £69,600 £63,450 £65,000
England median annual salary £45,000 £50,000 £45,000
% change year-on-year -10.00% +11.11% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 9,523 3,677 10,696
As % of all permanent IT jobs advertised in the Midlands 92.65% 93.78% 92.45%
Number of salaries quoted 6,905 2,983 8,633
10th Percentile £29,500 £29,750 £26,250
25th Percentile £37,000 £36,250 £33,000
Median annual salary (50th Percentile) £48,000 £47,500 £45,000
Median % change year-on-year +1.05% +5.56% +5.88%
75th Percentile £62,500 £57,500 £57,500
90th Percentile £76,250 £67,500 £70,000
England median annual salary £57,500 £57,000 £52,500
% change year-on-year +0.88% +8.57% +3.14%

ITIL
Job Vacancy Trend in the Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for ITIL in the Midlands

ITIL
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing ITIL in the Midlands.

Salary trend for ITIL in the Midlands

ITIL
Salary Histogram in the Midlands

Salary distribution for jobs citing ITIL in the Midlands over the 6 months to 21 September 2021.

Salary histogram for ITIL in the Midlands

ITIL
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Midlands region over the 6 months to 21 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -19 435 £45,000 +3.92% 92
East Midlands -4 255 £41,500 +3.75% 64
ITIL
England

For the 6 months to 21 September 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for ITIL.

1 221 (31.84%) Microsoft
2 197 (28.39%) Windows
3 184 (26.51%) Social Skills
4 170 (24.50%) Active Directory
5 164 (23.63%) Microsoft 365
6 162 (23.34%) Service Management
7 151 (21.76%) Azure
8 138 (19.88%) Windows Server
9 134 (19.31%) Service Delivery
10 129 (18.59%) VMware
11 116 (16.71%) Agile Software Development
12 99 (14.27%) SLA
13 90 (12.97%) SQL
14 87 (12.54%) Finance
15 84 (12.10%) Problem-Solving
16 83 (11.96%) Change Management
17 81 (11.67%) Incident Management
18 80 (11.53%) VMware Infrastructure
19 79 (11.38%) PowerShell
20 78 (11.24%) Cisco
21 76 (10.95%) Firewall
22 75 (10.81%) ITIL Certification
23 73 (10.52%) PRINCE2
24 72 (10.37%) ITSM
24 72 (10.37%) Continuous Improvement
25 66 (9.51%) LAN
25 66 (9.51%) Mentoring
26 63 (9.08%) Analytical Skills
27 61 (8.79%) Windows 10
27 61 (8.79%) SCCM

ITIL
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (6.63%) SharePoint
2 21 (3.03%) MS Exchange
3 19 (2.74%) Confluence
4 7 (1.01%) CMS
4 7 (1.01%) Oracle SOA Suite
5 6 (0.86%) Drupal
6 4 (0.58%) Exchange Server 2010
6 4 (0.58%) IIS
7 3 (0.43%) OpenStack
7 3 (0.43%) Skype for Business
7 3 (0.43%) WordPress
8 1 (0.14%) Apache
8 1 (0.14%) BizTalk Server
8 1 (0.14%) Elasticsearch
8 1 (0.14%) Exchange Server 2013
8 1 (0.14%) SharePoint 2010
8 1 (0.14%) SharePoint 2013
8 1 (0.14%) Umbraco
Applications
1 53 (7.64%) Microsoft Office
2 14 (2.02%) Microsoft Excel
3 11 (1.59%) Microsoft PowerPoint
4 9 (1.30%) Microsoft Project
Business Applications
1 6 (0.86%) Dynamics AX
1 6 (0.86%) NetSuite
2 5 (0.72%) Remedy ITSM
3 4 (0.58%) Salesforce.com CRM
4 3 (0.43%) Dynamics CRM
4 3 (0.43%) Oracle EBS
4 3 (0.43%) Oracle ERP
4 3 (0.43%) Workfront
5 2 (0.29%) Dynamics NAV
5 2 (0.29%) Elite 3E
5 2 (0.29%) Maximo
6 1 (0.14%) Magento
6 1 (0.14%) Oracle EBS R12
6 1 (0.14%) Oracle Payroll
6 1 (0.14%) SAP CO
6 1 (0.14%) SAP CRM
6 1 (0.14%) SAP FI/CO
6 1 (0.14%) SAP Oil and Gas
6 1 (0.14%) SAP S/4HANA
6 1 (0.14%) Sentinel
Cloud Services
1 164 (23.63%) Microsoft 365
2 151 (21.76%) Azure
3 55 (7.93%) SaaS
4 52 (7.49%) AWS
5 29 (4.18%) Power Platform
6 24 (3.46%) Azure Active Directory
7 18 (2.59%) PaaS
7 18 (2.59%) PowerApps
8 15 (2.16%) IaaS
9 13 (1.87%) Dynamics 365
9 13 (1.87%) Power Automate
10 11 (1.59%) OneDrive
11 10 (1.44%) AWS CloudFormation
12 9 (1.30%) AWS CodePipeline
12 9 (1.30%) GCP
13 8 (1.15%) OpenShift
13 8 (1.15%) Smartsheet
14 7 (1.01%) Amazon EKS
14 7 (1.01%) AWS CodeCommit
14 7 (1.01%) GitHub
Communications & Networking
1 76 (10.95%) Firewall
2 66 (9.51%) LAN
3 61 (8.79%) WAN
4 57 (8.21%) DNS
5 44 (6.34%) DHCP
6 28 (4.03%) SAN
6 28 (4.03%) Wi-Fi
7 25 (3.60%) TCP/IP
8 19 (2.74%) Wireless
9 13 (1.87%) VLAN
10 12 (1.73%) VPN
11 11 (1.59%) Cisco ISE
12 9 (1.30%) NAS
13 8 (1.15%) Internet
13 8 (1.15%) WebEx
14 7 (1.01%) IPv4
14 7 (1.01%) MPLS
14 7 (1.01%) NetScaler
14 7 (1.01%) Network Security
14 7 (1.01%) Unified Communications
Database & Business Intelligence
1 50 (7.20%) SQL Server
2 17 (2.45%) MySQL
3 16 (2.31%) Data Warehouse
4 15 (2.16%) Power BI
5 12 (1.73%) PostgreSQL
5 12 (1.73%) SQL Server Integration Services
6 10 (1.44%) SQL Server Reporting Services
7 9 (1.30%) Azure SQL Database
7 9 (1.30%) Data Lake
8 8 (1.15%) NoSQL
9 7 (1.01%) Big Data
9 7 (1.01%) MongoDB
10 6 (0.86%) Relational Database
10 6 (0.86%) SQL Server Analysis Services
11 5 (0.72%) Azure SQL Data Warehouse
12 4 (0.58%) Amazon RDS
12 4 (0.58%) Apache Cassandra
13 3 (0.43%) SQL Server 2008
14 2 (0.29%) Data Mining
14 2 (0.29%) SAP BW
Development Applications
1 33 (4.76%) JIRA
2 15 (2.16%) Git (software)
3 11 (1.59%) Jenkins
4 10 (1.44%) Bitbucket
5 9 (1.30%) GitLab
6 7 (1.01%) Vagrant
7 5 (0.72%) Atlassian Bamboo
8 3 (0.43%) Sonatype Nexus
9 2 (0.29%) Mocha
9 2 (0.29%) VSS/SourceSafe
10 1 (0.14%) IntelliJ
10 1 (0.14%) Maven
10 1 (0.14%) SQL Server Management Studio (SSMS)
10 1 (0.14%) Visual Studio
General
1 184 (26.51%) Social Skills
2 87 (12.54%) Finance
3 63 (9.08%) Analytical Skills
4 45 (6.48%) Public Sector
5 40 (5.76%) Organisational Skills
6 34 (4.90%) Telecoms
7 29 (4.18%) Automotive
8 27 (3.89%) Manufacturing
9 23 (3.31%) Retail
10 22 (3.17%) Law
11 21 (3.03%) Influencing Skills
12 17 (2.45%) Digital Economy
13 14 (2.02%) Games
13 14 (2.02%) Presentation Skills
14 13 (1.87%) Legal
15 12 (1.73%) Documentation Skills
16 11 (1.59%) Police
17 7 (1.01%) Local Government
18 5 (0.72%) Inclusion and Diversity
18 5 (0.72%) Marketing
Job Titles
1 147 (21.18%) Analyst
2 70 (10.09%) Service Manager
3 49 (7.06%) 2nd Line Support
3 49 (7.06%) Service Analyst
4 48 (6.92%) Team Leader
5 46 (6.63%) IT Manager
6 44 (6.34%) Infrastructure Engineer
7 42 (6.05%) Service Desk Analyst
8 35 (5.04%) Support Analyst
9 34 (4.90%) Architect
10 32 (4.61%) 1st/2nd Line Support
11 31 (4.47%) Business Analyst
11 31 (4.47%) Delivery Manager
12 29 (4.18%) Service Delivery Manager
13 28 (4.03%) Service Desk Manager
13 28 (4.03%) Support Team Leader
14 27 (3.89%) IT Engineer
14 27 (3.89%) Support Engineer
15 26 (3.75%) IT Analyst
16 22 (3.17%) IT Support
Libraries, Frameworks & Software Standards
1 22 (3.17%) .NET
2 13 (1.87%) REST
3 12 (1.73%) HTML
4 11 (1.59%) AngularJS
4 11 (1.59%) JSON
5 10 (1.44%) Web Services
6 9 (1.30%) SOAP
7 8 (1.15%) .NET Core
8 7 (1.01%) ASP.NET
8 7 (1.01%) Django
8 7 (1.01%) Express
8 7 (1.01%) MEAN Stack
8 7 (1.01%) Node.js
8 7 (1.01%) Ruby on Rails
9 6 (0.86%) CSS
9 6 (0.86%) XML
10 5 (0.72%) LAMP
10 5 (0.72%) OAuth
10 5 (0.72%) OpenID
10 5 (0.72%) WSDL
Miscellaneous
1 58 (8.36%) Data Centre
2 32 (4.61%) Management Information System
3 20 (2.88%) Public Cloud
4 19 (2.74%) Self-Motivation
5 11 (1.59%) Driving Licence
6 10 (1.44%) Replication
7 8 (1.15%) Enterprise Software
7 8 (1.15%) Fibre Optics
7 8 (1.15%) Hybrid Cloud
8 7 (1.01%) Client/Server
8 7 (1.01%) User Experience
9 5 (0.72%) Clustering
9 5 (0.72%) CMDB
9 5 (0.72%) Virtual Team
10 4 (0.58%) CESG
10 4 (0.58%) Robotics
11 3 (0.43%) FlexPod
11 3 (0.43%) FMCG
11 3 (0.43%) Greenfield Project
11 3 (0.43%) Social Media
Operating Systems
1 197 (28.39%) Windows
2 138 (19.88%) Windows Server
3 61 (8.79%) Windows 10
4 53 (7.64%) Linux
5 38 (5.48%) Windows 7
6 37 (5.33%) Windows Server 2012
7 29 (4.18%) Windows Server 2016
8 26 (3.75%) Unix
9 15 (2.16%) Windows Server 2019
10 14 (2.02%) Windows Server 2008
11 12 (1.73%) Red Hat Enterprise Linux
11 12 (1.73%) Windows XP
12 7 (1.01%) Android
13 5 (0.72%) Windows Server 2003
14 4 (0.58%) Apple iOS
15 3 (0.43%) Mac OS
15 3 (0.43%) Windows 8
15 3 (0.43%) Windows Mobile
16 2 (0.29%) SUSE
17 1 (0.14%) Debian
Processes & Methodologies
1 162 (23.34%) Service Management
2 134 (19.31%) Service Delivery
3 116 (16.71%) Agile Software Development
4 84 (12.10%) Problem-Solving
5 83 (11.96%) Change Management
6 81 (11.67%) Incident Management
7 73 (10.52%) PRINCE2
8 72 (10.37%) Continuous Improvement
8 72 (10.37%) ITSM
9 66 (9.51%) Mentoring
10 60 (8.65%) DevOps
11 58 (8.36%) Infrastructure Engineering
12 55 (7.93%) Project Delivery
12 55 (7.93%) Stakeholder Management
13 54 (7.78%) Project Management
14 52 (7.49%) Line Management
15 51 (7.35%) ITIL V3
16 48 (6.92%) Problem Management
17 41 (5.91%) Process Improvement
18 38 (5.48%) Information Security
Programming Languages
1 90 (12.97%) SQL
2 79 (11.38%) PowerShell
3 24 (3.46%) Python
4 22 (3.17%) JavaScript
5 21 (3.03%) C#
6 17 (2.45%) PHP
7 12 (1.73%) Bash Shell
7 12 (1.73%) C
7 12 (1.73%) Java
8 11 (1.59%) Perl
9 8 (1.15%) Ruby
9 8 (1.15%) VB.NET
10 7 (1.01%) C++
10 7 (1.01%) T-SQL
10 7 (1.01%) VB
11 3 (0.43%) TypeScript
12 2 (0.29%) Go
12 2 (0.29%) Shell Script
13 1 (0.14%) PL/SQL
13 1 (0.14%) VBScript
Qualifications
1 75 (10.81%) ITIL Certification
2 50 (7.20%) Microsoft Certification
3 44 (6.34%) Cisco Certification
4 40 (5.76%) MCSA
5 38 (5.48%) Security Cleared
6 37 (5.33%) Degree
7 31 (4.47%) CCNP
8 30 (4.32%) ITIL Foundation Certificate
9 28 (4.03%) SC Cleared
10 27 (3.89%) MCSE
11 26 (3.75%) CCNA
12 21 (3.03%) CISSP
13 17 (2.45%) CISM
14 14 (2.02%) CCDP
14 14 (2.02%) MCP
15 12 (1.73%) VMware Certified Professional (VCP)
16 10 (1.44%) CCIE
17 9 (1.30%) A+ Certification
18 8 (1.15%) CCIE Security
19 7 (1.01%) Computer Science Degree
Quality Assurance & Compliance
1 99 (14.27%) SLA
2 38 (5.48%) ISO/IEC 27001
3 36 (5.19%) GDPR
4 30 (4.32%) QA
5 27 (3.89%) COBIT
6 14 (2.02%) ISO/IEC 20000
7 13 (1.87%) BS25999
7 13 (1.87%) ISO 9001
8 12 (1.73%) GRC
9 11 (1.59%) NIST
10 8 (1.15%) PCI DSS
11 7 (1.01%) Accessibility
11 7 (1.01%) TickIT
12 6 (0.86%) PMO
13 3 (0.43%) Cyber Essentials
13 3 (0.43%) ISO 22301
14 2 (0.29%) Cyber Essentials PLUS
14 2 (0.29%) ISO 31000
14 2 (0.29%) ISO/IEC 27005
15 1 (0.14%) NCSC
System Software
1 170 (24.50%) Active Directory
2 80 (11.53%) VMware Infrastructure
3 42 (6.05%) Hyper-V
4 27 (3.89%) vSphere
5 22 (3.17%) Docker
6 15 (2.16%) VMware ESXi
7 9 (1.30%) Virtual Desktop
8 7 (1.01%) XenApp
9 6 (0.86%) Microsoft Virtual Server
9 6 (0.86%) Virtual Servers
10 5 (0.72%) Virtual Machines
11 4 (0.58%) BitLocker
12 3 (0.43%) Firmware
12 3 (0.43%) NFS
13 2 (0.29%) EMC RecoverPoint
13 2 (0.29%) VMware NSX
13 2 (0.29%) XenDesktop
14 1 (0.14%) Terminal Services
Systems Management
1 61 (8.79%) SCCM
2 32 (4.61%) Microsoft Intune
3 23 (3.31%) Ansible
4 22 (3.17%) Kubernetes
5 17 (2.45%) Terraform
6 15 (2.16%) WSUS
7 14 (2.02%) SCOM
8 10 (1.44%) Backup Exec
8 10 (1.44%) Single Sign-On
9 9 (1.30%) AirWatch
9 9 (1.30%) Opscode Chef
9 9 (1.30%) Puppet
9 9 (1.30%) Rancher
10 6 (0.86%) vRealize
11 5 (0.72%) Cisco CUCM
11 5 (0.72%) Cisco Prime
11 5 (0.72%) Microsoft Data Protection Manager
11 5 (0.72%) NetBackup
11 5 (0.72%) Opsgenie
12 4 (0.58%) Rundeck
Vendors
1 221 (31.84%) Microsoft
2 129 (18.59%) VMware
3 78 (11.24%) Cisco
4 51 (7.35%) ServiceNow
5 42 (6.05%) Oracle
6 29 (4.18%) Citrix
6 29 (4.18%) SolarWinds
7 22 (3.17%) Apple
7 22 (3.17%) Dell
7 22 (3.17%) HP
8 17 (2.45%) SAP
9 14 (2.02%) CheckPoint
9 14 (2.02%) Veeam
10 13 (1.87%) IBM
11 12 (1.73%) Meraki
12 10 (1.44%) McAfee
12 10 (1.44%) NetApp
12 10 (1.44%) Red Hat
13 9 (1.30%) BMC
13 9 (1.30%) Symantec