ITIL Job Trends in the Midlands

ITIL (Information Technology Infrastructure Library)
England > Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the Midlands requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 7 March 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Mar 2026
Same period 2025 Same period 2024
Rank 57 23 44
Rank change year-on-year -34 +21 -14
Permanent jobs citing ITIL 278 443 436
As % of all permanent jobs in the Midlands 2.89% 7.99% 4.72%
As % of the Processes & Methodologies category 3.72% 8.59% 5.54%
Number of salaries quoted 206 182 342
10th Percentile £26,250 £29,000 £24,000
25th Percentile £31,250 £36,995 £28,501
Median annual salary (50th Percentile) £46,775 £50,000 £42,500
Median % change year-on-year -6.45% +17.65% -10.53%
75th Percentile £58,750 £58,438 £57,000
90th Percentile £70,000 £69,853 £69,875
England median annual salary £50,000 £52,000 £50,000
% change year-on-year -3.85% +4.00% +5.26%

All Process & Methodology Skills
Midlands

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Midlands.

Permanent vacancies with a requirement for process or methodology skills 7,470 5,155 7,869
As % of all permanent jobs advertised in the Midlands 77.59% 92.95% 85.11%
Number of salaries quoted 4,236 2,581 6,300
10th Percentile £28,250 £29,750 £26,250
25th Percentile £35,000 £38,750 £34,000
Median annual salary (50th Percentile) £50,000 £52,500 £49,000
Median % change year-on-year -4.76% +7.14% -6.67%
75th Percentile £65,000 £66,500 £62,500
90th Percentile £80,000 £80,000 £75,000
England median annual salary £55,000 £61,000 £55,000
% change year-on-year -9.84% +10.91% -12.00%

ITIL
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in the Midlands.

ITIL job vacancy trend in the Midlands

ITIL
Salary Trend in the Midlands

Salary distribution trend for jobs in the Midlands citing ITIL.

Salary distribution trend for jobs in the Midlands citing ITIL

ITIL
Salary Histogram in the Midlands

Salary distribution for jobs citing ITIL in the Midlands over the 6 months to 7 March 2026.

Salary histogram for ITIL in the Midlands

ITIL
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Midlands region over the 6 months to 7 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -48 163 £53,844 +7.69% 52
East Midlands -25 113 £35,000 -3.45% 36
ITIL
England

ITIL
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (8.27%) SharePoint
2 22 (7.91%) Microsoft Exchange
3 3 (1.08%) ArcGIS
Applications
1 13 (4.68%) MS Visio
2 12 (4.32%) Microsoft Excel
3 10 (3.60%) Microsoft Office
4 9 (3.24%) Microsoft Project
5 2 (0.72%) Microsoft PowerPoint
6 1 (0.36%) Spreadsheet
Business Applications
1 4 (1.44%) Remedy ITSM
2 2 (0.72%) Infor CloudSuite Industrial (formerly SyteLine)
2 2 (0.72%) SAP S/4HANA
3 1 (0.36%) Dynamics CRM
3 1 (0.36%) Integrated Workplace Management System
3 1 (0.36%) NEC Housing
3 1 (0.36%) Oracle EBS
3 1 (0.36%) Oracle ERP
3 1 (0.36%) Salesforce CRM
3 1 (0.36%) Shopify
Cloud Services
1 124 (44.60%) Microsoft 365
2 84 (30.22%) Azure
3 47 (16.91%) Entra ID
4 16 (5.76%) AWS
5 12 (4.32%) SaaS
6 10 (3.60%) Power Platform
7 9 (3.24%) Dynamics 365
8 8 (2.88%) Microsoft Purview
9 5 (1.80%) IaaS
10 4 (1.44%) GCP
10 4 (1.44%) Google Workspace
11 3 (1.08%) Amazon CloudWatch
11 3 (1.08%) Azure DevOps
11 3 (1.08%) Azure Monitor
11 3 (1.08%) Datadog
11 3 (1.08%) OneDrive
11 3 (1.08%) PaaS
12 2 (0.72%) Copilot Studio
12 2 (0.72%) Microsoft Copilot
12 2 (0.72%) PowerApps
Communications & Networking
1 37 (13.31%) Firewall
2 33 (11.87%) DNS
3 30 (10.79%) DHCP
4 27 (9.71%) LAN
5 26 (9.35%) WAN
6 17 (6.12%) VPN
6 17 (6.12%) Wi-Fi
7 14 (5.04%) TCP/IP
8 13 (4.68%) Network Security
9 12 (4.32%) IP Telephony
9 12 (4.32%) SD-WAN
10 11 (3.96%) VoIP
11 5 (1.80%) Intrusion Detection
12 4 (1.44%) FTP
12 4 (1.44%) Internet
12 4 (1.44%) MPLS
12 4 (1.44%) PBX
12 4 (1.44%) RFID
13 3 (1.08%) IPsec
13 3 (1.08%) Wireless
Database & Business Intelligence
1 8 (2.88%) GIS
1 8 (2.88%) Power BI
2 6 (2.16%) SQL Server
3 2 (0.72%) Crystal Reports
3 2 (0.72%) InfluxDB
3 2 (0.72%) SQL Server Reporting Services
4 1 (0.36%) Oracle Database
4 1 (0.36%) SAP HANA
Development Applications
1 7 (2.52%) JIRA
2 4 (1.44%) LabVIEW
General
1 121 (43.53%) Social Skills
2 42 (15.11%) Finance
3 31 (11.15%) Analytical Skills
4 27 (9.71%) Public Sector
5 20 (7.19%) Inclusion and Diversity
5 20 (7.19%) Retail
6 18 (6.47%) Law
6 18 (6.47%) Organisational Skills
7 16 (5.76%) Legal
8 14 (5.04%) Manufacturing
9 7 (2.52%) Documentation Skills
9 7 (2.52%) Telecoms
10 5 (1.80%) Local Government
11 4 (1.44%) Banking
11 4 (1.44%) Marketing
12 3 (1.08%) Advertising
12 3 (1.08%) Aerospace
12 3 (1.08%) Back Office
12 3 (1.08%) Electronics
12 3 (1.08%) Influencing Skills
Job Titles
1 54 (19.42%) IT Support
2 49 (17.63%) Analyst
3 45 (16.19%) Lead
4 38 (13.67%) IT Engineer
5 31 (11.15%) Service Manager
5 31 (11.15%) Support Engineer
6 30 (10.79%) IT Support Engineer
7 27 (9.71%) IT Manager
8 24 (8.63%) Infrastructure Engineer
9 22 (7.91%) Delivery Manager
9 22 (7.91%) Support Analyst
9 22 (7.91%) Support Manager
10 16 (5.76%) 1st Line Support
11 15 (5.40%) Senior
11 15 (5.40%) Support Technician
12 14 (5.04%) Service Analyst
12 14 (5.04%) Technical Support
13 13 (4.68%) IT Analyst
14 12 (4.32%) Service Delivery Manager
15 11 (3.96%) Architect
Libraries, Frameworks & Software Standards
1 3 (1.08%) Middleware
2 2 (0.72%) .NET
3 1 (0.36%) Oracle Fusion
3 1 (0.36%) Web Services
Miscellaneous
1 35 (12.59%) Driving Licence
2 23 (8.27%) Operational Technology
3 22 (7.91%) Cyber Kill Chain
3 22 (7.91%) Cyber Threat
3 22 (7.91%) Security Operations Centre
4 12 (4.32%) Onboarding
5 11 (3.96%) Data Centre
6 9 (3.24%) Management Information System
7 7 (2.52%) CCTV
8 6 (2.16%) Enterprise Software
8 6 (2.16%) Hybrid Cloud
9 5 (1.80%) CMDB
9 5 (1.80%) Self-Motivation
10 4 (1.44%) Analytical Mindset
10 4 (1.44%) Data Protection Act
10 4 (1.44%) Smartphone
11 2 (0.72%) Cloud Native
11 2 (0.72%) Hackathon
11 2 (0.72%) Legacy Systems
11 2 (0.72%) Social Media
Operating Systems
1 80 (28.78%) Windows
2 35 (12.59%) Windows Server
3 19 (6.83%) Windows 10
4 15 (5.40%) Linux
5 11 (3.96%) Apple iOS
6 4 (1.44%) Windows Server 2012
6 4 (1.44%) Windows Server 2016
6 4 (1.44%) Windows Server 2019
7 3 (1.08%) Android
7 3 (1.08%) Mac OS
8 1 (0.36%) CentOS
8 1 (0.36%) Debian
8 1 (0.36%) Ubuntu
Processes & Methodologies
1 85 (30.58%) Problem-Solving
2 71 (25.54%) Service Delivery
3 70 (25.18%) Service Management
4 68 (24.46%) Customer Service
5 65 (23.38%) ITSM
6 58 (20.86%) Continuous Improvement
7 49 (17.63%) Stakeholder Management
8 41 (14.75%) Mentoring
9 38 (13.67%) Roadmaps
10 34 (12.23%) Coaching
10 34 (12.23%) Risk Management
11 30 (10.79%) Agile
12 29 (10.43%) Cybersecurity
13 28 (10.07%) Change Management
13 28 (10.07%) Project Management
13 28 (10.07%) Technology Roadmap
14 27 (9.71%) Vulnerability Management
15 26 (9.35%) Change Advisory Board
15 26 (9.35%) Threat and Vulnerability Management
16 24 (8.63%) Business Strategy
Programming Languages
1 15 (5.40%) PowerShell
2 8 (2.88%) SQL
3 4 (1.44%) Python
4 2 (0.72%) C#
4 2 (0.72%) Google Apps Script
4 2 (0.72%) VB.NET
5 1 (0.36%) Bash
5 1 (0.36%) Shell Script
Qualifications
1 31 (11.15%) Microsoft Certification
2 27 (9.71%) Degree
3 23 (8.27%) Security Cleared
4 22 (7.91%) SC Cleared
5 16 (5.76%) ITIL Foundation Certificate
6 14 (5.04%) Cisco Certification
6 14 (5.04%) MCSA
7 13 (4.68%) Microsoft Certified Professional
8 11 (3.96%) BPSS Clearance
8 11 (3.96%) CCNA
8 11 (3.96%) CCNP
9 8 (2.88%) DBS Check
9 8 (2.88%) ITIL Certification
10 7 (2.52%) MCSE
11 5 (1.80%) CTC Cleared
12 4 (1.44%) HNC
12 4 (1.44%) PMI Certification
12 4 (1.44%) PMP
13 3 (1.08%) MBA
13 3 (1.08%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 42 (15.11%) ISO/IEC 27001
2 35 (12.59%) SLA
3 25 (8.99%) NIST
4 22 (7.91%) ISO/IEC 27005
5 19 (6.83%) Cyber Essentials
6 11 (3.96%) Cyber Essentials PLUS
6 11 (3.96%) GDPR
7 2 (0.72%) Accessibility
7 2 (0.72%) Data Quality
7 2 (0.72%) GRC
7 2 (0.72%) HIPAA
7 2 (0.72%) ISO/IEC 19770
7 2 (0.72%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 2 (0.72%) PCI DSS
8 1 (0.36%) Government Security Classifications
8 1 (0.36%) HMG Security Policy Framework
8 1 (0.36%) ISO/IEC 20000
8 1 (0.36%) QA
8 1 (0.36%) WCAG
System Software
1 83 (29.86%) Active Directory
2 21 (7.55%) VMware Infrastructure
3 10 (3.60%) Hyper-V
4 5 (1.80%) Virtual Machines
4 5 (1.80%) vSphere
5 4 (1.44%) Terminal Services
5 4 (1.44%) Virtual Desktop
5 4 (1.44%) XenApp
6 2 (0.72%) Firmware
6 2 (0.72%) Microsoft Virtual Server
6 2 (0.72%) Virtual Servers
6 2 (0.72%) VMware ESXi
7 1 (0.36%) Docker
Systems Management
1 35 (12.59%) Microsoft Intune
2 5 (1.80%) Autotask
3 3 (1.08%) Terraform
4 2 (0.72%) Dell DRAC
4 2 (0.72%) Grafana
4 2 (0.72%) Jamf Pro
4 2 (0.72%) Nagios
4 2 (0.72%) Single Sign-On
5 1 (0.36%) Ansible
5 1 (0.36%) Kubernetes
5 1 (0.36%) Progress Chef
5 1 (0.36%) Puppet
5 1 (0.36%) SCCM
Vendors
1 130 (46.76%) Microsoft
2 37 (13.31%) VMware
3 33 (11.87%) ServiceNow
4 31 (11.15%) Cisco
5 16 (5.76%) Meraki
6 11 (3.96%) Veeam
7 10 (3.60%) Citrix
7 10 (3.60%) SAP
8 9 (3.24%) HP
9 7 (2.52%) Draytek
9 7 (2.52%) Google
9 7 (2.52%) Mitel
9 7 (2.52%) WatchGuard
10 6 (2.16%) Oracle
11 5 (1.80%) CheckPoint
11 5 (1.80%) ConnectWise
11 5 (1.80%) Juniper
11 5 (1.80%) SolarWinds
12 4 (1.44%) Salesforce
12 4 (1.44%) SonicWALL