Period
to 19 September 2019

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 September 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > Midlands
6 months to
19 Sep 2019
Same period 2018 Same period 2017
Rank 16 16 19
Rank change year-on-year 0 +3 -5
Permanent jobs citing ITIL 1,174 1,408 1,478
As % of all permanent IT jobs advertised in the Midlands 10.06% 10.32% 9.70%
As % of the Processes & Methodologies category 10.95% 11.28% 10.60%
Number of salaries quoted 870 838 1,059
Midlands median annual salary £42,500 £41,500 £42,500
Median salary % change year-on-year +2.41% -2.35% +6.25%
10th Percentile £23,500 £22,250 £24,500
90th Percentile £65,000 £65,000 £61,000
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 10,718 12,480 13,945
As % of all permanent IT jobs advertised in the Midlands 91.84% 91.48% 91.51%
Number of salaries quoted 8,566 9,751 11,475
Midlands median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £25,750
90th Percentile £68,750 £67,500 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

ITIL
Job Vacancy Trend in the Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for ITIL in the Midlands

ITIL
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the Midlands.

Salary trend for ITIL in the Midlands

ITIL
Salary Histogram in the Midlands

The salary distribution of IT jobs citing ITIL in the Midlands over the 6 months to 19 September 2019.

Salary histogram for ITIL in the Midlands

ITIL
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Midlands region over the 6 months to 19 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands 0 787 £44,000 +3.53% 101
East Midlands +9 385 £35,000 -6.67% 68
ITIL
England

For the 6 months to 19 September 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for ITIL.

1 401 (34.16%) Microsoft
2 372 (31.69%) Windows
3 316 (26.92%) Service Management
4 288 (24.53%) Active Directory
5 228 (19.42%) Service Delivery
6 204 (17.38%) SLA
7 202 (17.21%) Windows Server
8 188 (16.01%) Azure
9 187 (15.93%) Problem-Solving
10 185 (15.76%) Change Management
11 181 (15.42%) Microsoft Office
11 181 (15.42%) Office 365
12 176 (14.99%) VMware
13 169 (14.40%) ITSM
14 164 (13.97%) Firewall
15 161 (13.71%) SQL
16 152 (12.95%) ITIL Certification
17 150 (12.78%) Finance
18 149 (12.69%) Cisco
19 148 (12.61%) Incident Management
20 140 (11.93%) Project Management
20 140 (11.93%) VMware Infrastructure
21 137 (11.67%) Agile Software Development
22 136 (11.58%) Windows 10
23 126 (10.73%) Hyper-V
24 119 (10.14%) ITIL V3
24 119 (10.14%) SCCM
25 118 (10.05%) WAN
26 114 (9.71%) Linux
27 111 (9.45%) Data Centre

ITIL
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (6.22%) MS Exchange
2 71 (6.05%) SharePoint
3 42 (3.58%) Skype for Business
4 35 (2.98%) IIS
5 19 (1.62%) IBM Notes
6 17 (1.45%) Exchange Server 2010
7 12 (1.02%) Apache
8 11 (0.94%) CMS
9 10 (0.85%) BizTalk Server
10 8 (0.68%) SharePoint Server
11 5 (0.43%) Exchange Server 2013
12 4 (0.34%) WebLogic
13 3 (0.26%) Exchange Server 2007
13 3 (0.26%) JBoss
13 3 (0.26%) Oracle Workflow
13 3 (0.26%) WildFly
14 2 (0.17%) EPiServer
14 2 (0.17%) OpenStack
14 2 (0.17%) Umbraco
15 1 (0.085%) Apache Spark
Applications
1 181 (15.42%) Microsoft Office
2 56 (4.77%) Microsoft Excel
3 22 (1.87%) Microsoft PowerPoint
3 22 (1.87%) Microsoft Project
4 13 (1.11%) MS Visio
5 9 (0.77%) Acrobat
6 5 (0.43%) CATIA
7 2 (0.17%) Abaqus
8 1 (0.085%) Spreadsheet
Business Applications
1 16 (1.36%) Remedy ITSM
2 11 (0.94%) Dynamics NAV
3 8 (0.68%) Dynamics AX
3 8 (0.68%) Oracle EBS
3 8 (0.68%) Workfront
4 5 (0.43%) Dynamics CRM
4 5 (0.43%) ENOVIA
5 4 (0.34%) NetSuite
5 4 (0.34%) Oracle 11i
5 4 (0.34%) Oracle Assets
5 4 (0.34%) Oracle EBS R12
5 4 (0.34%) Oracle ERP
5 4 (0.34%) Oracle Payables
5 4 (0.34%) Oracle Receivables
6 1 (0.085%) SAP Forecasting and Replenishment
6 1 (0.085%) SAP MM
6 1 (0.085%) SAP Retail
6 1 (0.085%) SAP S/4HANA
6 1 (0.085%) SAP SD
Cloud Services
1 188 (16.01%) Azure
2 181 (15.42%) Office 365
3 100 (8.52%) AWS
4 39 (3.32%) PaaS
5 36 (3.07%) IaaS
6 30 (2.56%) Azure Active Directory
7 27 (2.30%) SaaS
8 22 (1.87%) Cloud Computing
9 18 (1.53%) Amazon S3
10 17 (1.45%) Amazon CloudWatch
10 17 (1.45%) Amazon EC2
10 17 (1.45%) Amazon ECS
10 17 (1.45%) AWS CloudFormation
10 17 (1.45%) Dynamics 365
10 17 (1.45%) Virtual Private Cloud
11 14 (1.19%) GCP
12 10 (0.85%) Power Platform
13 4 (0.34%) G Suite
13 4 (0.34%) PowerApps
14 1 (0.085%) Yammer
Communications & Networking
1 164 (13.97%) Firewall
2 118 (10.05%) WAN
3 99 (8.43%) LAN
4 96 (8.18%) DNS
5 90 (7.67%) DHCP
6 77 (6.56%) Wireless
7 55 (4.68%) Internet
7 55 (4.68%) SAN
8 54 (4.60%) VoIP
9 39 (3.32%) TCP/IP
9 39 (3.32%) VPN
10 37 (3.15%) Remote Desktop
11 34 (2.90%) VLAN
12 33 (2.81%) Skype
13 29 (2.47%) Network Security
14 27 (2.30%) Unified Communications
15 23 (1.96%) NAS
16 20 (1.70%) OSPF
17 16 (1.36%) Cisco ASA
17 16 (1.36%) Intranet
Database & Business Intelligence
1 93 (7.92%) SQL Server
2 26 (2.21%) SQL Server 2008
3 20 (1.70%) SQL Server Integration Services
4 19 (1.62%) SQL Server 2012
5 18 (1.53%) Amazon RDS
6 17 (1.45%) Amazon DynamoDB
6 17 (1.45%) Azure SQL Database
6 17 (1.45%) MySQL
7 16 (1.36%) SQL Server 2005
8 10 (0.85%) BusinessObjects
8 10 (0.85%) SQL Server Analysis Services
8 10 (0.85%) SQL Server Reporting Services
9 9 (0.77%) Data Warehouse
10 7 (0.60%) Relational Database
11 6 (0.51%) Power BI
12 5 (0.43%) Big Data
12 5 (0.43%) Oracle Reports
12 5 (0.43%) SQL Server 2014
13 4 (0.34%) MongoDB
13 4 (0.34%) SAP BW
Development Applications
1 16 (1.36%) JIRA
2 6 (0.51%) MSI
3 3 (0.26%) JDeveloper
3 3 (0.26%) Oracle APEX
3 3 (0.26%) Oracle Forms
4 2 (0.17%) Bazaar
4 2 (0.17%) Git (software)
4 2 (0.17%) Jenkins
5 1 (0.085%) InstallShield
5 1 (0.085%) MorphX
5 1 (0.085%) Sonatype Nexus
5 1 (0.085%) Subversion
5 1 (0.085%) VSS/SourceSafe
General
1 150 (12.78%) Finance
2 99 (8.43%) Telecoms
3 84 (7.16%) Retail
4 81 (6.90%) Public Sector
5 30 (2.56%) Manufacturing
6 26 (2.21%) Aerospace
7 19 (1.62%) Publishing
8 17 (1.45%) Automotive
9 9 (0.77%) Billing
9 9 (0.77%) Local Government
10 8 (0.68%) Banking
10 8 (0.68%) German Language
10 8 (0.68%) Law
10 8 (0.68%) Marketing
11 6 (0.51%) Back Office
12 5 (0.43%) Multimedia
13 4 (0.34%) Games
13 4 (0.34%) Legal
14 2 (0.17%) Advertising
15 1 (0.085%) Front Office
Job Titles
1 214 (18.23%) Analyst
2 114 (9.71%) Service Manager
3 96 (8.18%) Architect
4 88 (7.50%) Delivery Manager
4 88 (7.50%) Infrastructure Engineer
5 83 (7.07%) Support Analyst
6 81 (6.90%) Service Analyst
7 69 (5.88%) IT Manager
8 66 (5.62%) Service Delivery Manager
8 66 (5.62%) Service Desk Analyst
9 61 (5.20%) Support Engineer
10 46 (3.92%) Consultant
11 43 (3.66%) Network Engineer
12 42 (3.58%) IT Support
12 42 (3.58%) Solutions Architect
13 40 (3.41%) 2nd Line Support
14 35 (2.98%) Applications Support
15 32 (2.73%) IT Engineer
16 31 (2.64%) Administrator
16 31 (2.64%) Applications Engineer
Libraries, Frameworks & Software Standards
1 32 (2.73%) .NET
2 31 (2.64%) HTML
3 29 (2.47%) Web Services
4 23 (1.96%) XML
5 21 (1.79%) CSS
6 18 (1.53%) AngularJS
7 16 (1.36%) HTML5
8 14 (1.19%) JSON
9 11 (0.94%) ASP.NET
10 9 (0.77%) Middleware
11 6 (0.51%) FreeSWITCH
11 6 (0.51%) RabbitMQ
12 5 (0.43%) jQuery
13 3 (0.26%) COM
13 3 (0.26%) Oracle Fusion
13 3 (0.26%) Software Packaging
14 2 (0.17%) React
14 2 (0.17%) SailPoint
14 2 (0.17%) SOAP
15 1 (0.085%) Pandas
Miscellaneous
1 111 (9.45%) Data Centre
2 107 (9.11%) Analytical Skills
3 90 (7.67%) Self-Motivation
4 73 (6.22%) Management Information System
5 51 (4.34%) User Experience
6 42 (3.58%) CCTV
7 41 (3.49%) Public Cloud
8 38 (3.24%) CMDB
9 29 (2.47%) Hybrid Cloud
10 26 (2.21%) Driving Licence
11 21 (1.79%) Virtual Team
12 18 (1.53%) Private Cloud
13 16 (1.36%) Blackberry
14 15 (1.28%) Client/Server
14 15 (1.28%) Fat Client
14 15 (1.28%) Thin Client
15 14 (1.19%) iPhone
16 12 (1.02%) Enterprise Software
16 12 (1.02%) EPoS
16 12 (1.02%) Smart Meter
Operating Systems
1 372 (31.69%) Windows
2 202 (17.21%) Windows Server
3 136 (11.58%) Windows 10
4 114 (9.71%) Linux
5 69 (5.88%) Windows Server 2012
6 65 (5.54%) Windows Server 2008
7 64 (5.45%) Windows 7
8 52 (4.43%) Unix
9 44 (3.75%) Windows Server 2003
10 36 (3.07%) Apple iOS
11 31 (2.64%) Red Hat Enterprise Linux
12 20 (1.70%) Android
12 20 (1.70%) Windows 8
13 19 (1.62%) AIX
14 18 (1.53%) Windows XP
15 16 (1.36%) CentOS
16 13 (1.11%) Ubuntu
17 12 (1.02%) Windows Vista
18 11 (0.94%) SUSE
19 10 (0.85%) Windows 2000
Processes & Methodologies
1 316 (26.92%) Service Management
2 228 (19.42%) Service Delivery
3 187 (15.93%) Problem-Solving
4 185 (15.76%) Change Management
5 169 (14.40%) ITSM
6 148 (12.61%) Incident Management
7 140 (11.93%) Project Management
8 137 (11.67%) Agile Software Development
9 119 (10.14%) ITIL V3
10 108 (9.20%) PRINCE2
11 102 (8.69%) Mentoring
11 102 (8.69%) Problem Management
12 99 (8.43%) Infrastructure Engineering
13 96 (8.18%) Continuous Improvement
14 84 (7.16%) Line Management
15 69 (5.88%) Configuration Management
16 67 (5.71%) TOGAF
17 66 (5.62%) Stakeholder Management
18 62 (5.28%) Information Security
19 59 (5.03%) Project Delivery
Programming Languages
1 161 (13.71%) SQL
2 84 (7.16%) PowerShell
3 32 (2.73%) JavaScript
4 30 (2.56%) C#
5 25 (2.13%) T-SQL
6 16 (1.36%) Bash Shell
7 15 (1.28%) PHP
7 15 (1.28%) VB
7 15 (1.28%) VBScript
8 12 (1.02%) Java
9 10 (0.85%) Python
10 6 (0.51%) Lingo
10 6 (0.51%) R
11 5 (0.43%) C
11 5 (0.43%) MATLAB
11 5 (0.43%) PL/SQL
12 4 (0.34%) Shell Script
13 1 (0.085%) ABAP
13 1 (0.085%) VB.NET
13 1 (0.085%) VBA
Qualifications
1 152 (12.95%) ITIL Certification
2 107 (9.11%) Degree
3 90 (7.67%) Cisco Certification
4 76 (6.47%) Microsoft Certification
5 59 (5.03%) CCNA
6 53 (4.51%) CISSP
6 53 (4.51%) MCSE
7 50 (4.26%) CCNP
8 38 (3.24%) MCSA
9 37 (3.15%) Security Cleared
10 34 (2.90%) CISM
11 30 (2.56%) CISA
12 27 (2.30%) CRISC
13 24 (2.04%) MCP
13 24 (2.04%) SC Cleared
14 22 (1.87%) HNC
15 20 (1.70%) HND
16 19 (1.62%) ITIL Foundation Certificate
17 17 (1.45%) CCIE
17 17 (1.45%) ISEB
Quality Assurance & Compliance
1 204 (17.38%) SLA
2 80 (6.81%) ISO/IEC 27001
3 34 (2.90%) COBIT
4 31 (2.64%) ISO 9001
5 27 (2.30%) PCI DSS
6 24 (2.04%) GDPR
7 15 (1.28%) QA
8 11 (0.94%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 10 (0.85%) ISO/IEC 20000
10 9 (0.77%) NIST
11 6 (0.51%) Cyber Essentials
11 6 (0.51%) ISO/IEC 27005
11 6 (0.51%) PMO
12 4 (0.34%) Sarbanes-Oxley
13 3 (0.26%) ISO 22301
14 2 (0.17%) ITGC
15 1 (0.085%) Cyber Essentials PLUS
15 1 (0.085%) GPG13
15 1 (0.085%) NCSC
15 1 (0.085%) PMBOK
System Software
1 288 (24.53%) Active Directory
2 140 (11.93%) VMware Infrastructure
3 126 (10.73%) Hyper-V
4 30 (2.56%) XenDesktop
5 29 (2.47%) XenApp
6 28 (2.39%) Virtual Machines
7 25 (2.13%) Virtual Servers
8 20 (1.70%) Microsoft Virtual Server
9 19 (1.62%) VMware ESXi
10 17 (1.45%) Microsoft App-V
11 13 (1.11%) Citrix Hypervisor
12 8 (0.68%) vSphere
13 6 (0.51%) VirtualBox
14 5 (0.43%) Forefront TMG
15 4 (0.34%) Firmware
15 4 (0.34%) Virtual Desktop
16 3 (0.26%) NLBS
16 3 (0.26%) Terminal Services
16 3 (0.26%) VMware Server
16 3 (0.26%) Xen
Systems Management
1 119 (10.14%) SCCM
2 24 (2.04%) Backup Exec
3 23 (1.96%) Microsoft Intune
4 19 (1.62%) Norton AntiVirus
5 16 (1.36%) Microsoft Data Protection Manager
5 16 (1.36%) WSUS
6 14 (1.19%) SCOM
7 12 (1.02%) AirWatch
8 8 (0.68%) NetBackup
8 8 (0.68%) QRadar
8 8 (0.68%) Tivoli Storage Manager
9 7 (0.60%) Failover Clustering
10 6 (0.51%) Ansible
10 6 (0.51%) Forefront Identity Manager
10 6 (0.51%) FortiGate
10 6 (0.51%) HAProxy
10 6 (0.51%) Puppet
10 6 (0.51%) SCVMM
11 5 (0.43%) Opscode Chef
11 5 (0.43%) XenMobile
Vendors
1 401 (34.16%) Microsoft
2 176 (14.99%) VMware
3 149 (12.69%) Cisco
4 90 (7.67%) Citrix
5 67 (5.71%) ServiceNow
6 64 (5.45%) HP
7 54 (4.60%) IBM
8 45 (3.83%) Oracle
8 45 (3.83%) Remedy
9 38 (3.24%) Red Hat
10 35 (2.98%) CheckPoint
11 32 (2.73%) Dell
12 27 (2.30%) Avaya
13 26 (2.21%) Symantec
14 25 (2.13%) Apple
15 23 (1.96%) Ivanti
16 20 (1.70%) Forcepoint
17 19 (1.62%) BMC
17 19 (1.62%) Lotus
17 19 (1.62%) McAfee