Period
to 25 February 2020

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 February 2020 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > Midlands
6 months to
25 Feb 2020
Same period 2019 Same period 2018
Rank 15 17 16
Rank change year-on-year +2 -1 +1
Permanent jobs citing ITIL 1,006 1,395 1,545
As % of all permanent IT jobs advertised in the Midlands 10.00% 11.49% 10.24%
As % of the Processes & Methodologies category 11.00% 12.45% 11.23%
Number of salaries quoted 816 891 1,060
Midlands median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% -2.35%
10th Percentile £24,000 £22,000 £22,668
90th Percentile £67,500 £60,000 £61,250
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 9,149 11,205 13,760
As % of all permanent IT jobs advertised in the Midlands 90.99% 92.33% 91.17%
Number of salaries quoted 7,558 8,311 11,052
Midlands median annual salary £45,000 £44,000 £41,500
Median salary % change year-on-year +2.27% +6.02% +1.22%
10th Percentile £26,750 £26,250 £25,000
90th Percentile £72,500 £70,000 £65,475
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for ITIL in the Midlands

ITIL
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the Midlands.

Salary trend for ITIL in the Midlands

ITIL
Salary Histogram in the Midlands

The salary distribution of IT jobs citing ITIL in the Midlands over the 6 months to 25 February 2020.

Salary histogram for ITIL in the Midlands

ITIL
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Midlands region over the 6 months to 25 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -4 721 £47,500 +11.18% 95
East Midlands +5 282 £42,500 +7.81% 65
ITIL
England

For the 6 months to 25 February 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for ITIL.

1 319 (31.71%) Windows
2 315 (31.31%) Microsoft
3 249 (24.75%) Service Management
4 235 (23.36%) Active Directory
5 181 (17.99%) Office 365
6 175 (17.40%) Service Delivery
7 172 (17.10%) Azure
8 169 (16.80%) Windows Server
9 161 (16.00%) VMware
10 159 (15.81%) Change Management
11 156 (15.51%) SQL
12 155 (15.41%) Firewall
13 147 (14.61%) Finance
14 142 (14.12%) Agile Software Development
15 136 (13.52%) ITIL Certification
16 128 (12.72%) Cisco
17 127 (12.62%) ITSM
18 123 (12.23%) VMware Infrastructure
19 118 (11.73%) ITIL V3
19 118 (11.73%) PRINCE2
20 114 (11.33%) Stakeholder Management
21 113 (11.23%) SLA
22 107 (10.64%) Information Security
22 107 (10.64%) Incident Management
23 105 (10.44%) Project Management
24 103 (10.24%) Problem-Solving
25 101 (10.04%) Linux
26 97 (9.64%) SQL Server
26 97 (9.64%) Microsoft Certification
26 97 (9.64%) AWS

ITIL
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (3.88%) SharePoint
2 34 (3.38%) MS Exchange
3 31 (3.08%) IIS
4 18 (1.79%) Skype for Business
5 15 (1.49%) BizTalk Server
6 10 (0.99%) Exchange Server 2010
6 10 (0.99%) WebSphere
7 6 (0.60%) CMS
8 5 (0.50%) Exchange Server 2013
9 4 (0.40%) Apache
9 4 (0.40%) Oracle Workflow
10 2 (0.20%) IBM Notes
11 1 (0.099%) Elasticsearch
11 1 (0.099%) EPiServer
11 1 (0.099%) Sitefinity
11 1 (0.099%) Tomcat
11 1 (0.099%) Umbraco
Applications
1 81 (8.05%) Microsoft Office
2 27 (2.68%) Microsoft Excel
3 21 (2.09%) Microsoft PowerPoint
4 6 (0.60%) MS Visio
5 5 (0.50%) Spreadsheet
6 3 (0.30%) Microsoft Project
7 1 (0.099%) Abaqus
Business Applications
1 11 (1.09%) Remedy ITSM
2 8 (0.80%) SAP S/4HANA
3 7 (0.70%) Dynamics CRM
4 4 (0.40%) Workfront
5 3 (0.30%) assyst
5 3 (0.30%) Dynamics AX
6 2 (0.20%) NetSuite
6 2 (0.20%) SAP ERP
6 2 (0.20%) SAP MM
6 2 (0.20%) SAP SD
7 1 (0.099%) Adobe Campaign
7 1 (0.099%) Dynamics NAV
7 1 (0.099%) Maximo
7 1 (0.099%) Oracle ERP
7 1 (0.099%) SAP EWM
7 1 (0.099%) SAP Forecasting and Replenishment
7 1 (0.099%) SAP Hybris
7 1 (0.099%) SAP Retail
7 1 (0.099%) SAP SM
Cloud Services
1 181 (17.99%) Office 365
2 172 (17.10%) Azure
3 97 (9.64%) AWS
4 40 (3.98%) IaaS
5 38 (3.78%) PaaS
6 37 (3.68%) Azure Active Directory
7 29 (2.88%) SaaS
8 23 (2.29%) Power Platform
9 20 (1.99%) Cloud Computing
10 18 (1.79%) Amazon EC2
10 18 (1.79%) Amazon S3
10 18 (1.79%) AWS CloudFormation
11 17 (1.69%) Virtual Private Cloud
12 13 (1.29%) Serverless
13 12 (1.19%) Amazon CloudWatch
13 12 (1.19%) Amazon ECS
14 10 (0.99%) OneDrive
15 9 (0.89%) Dynamics 365
16 7 (0.70%) PowerApps
17 6 (0.60%) G Suite
Communications & Networking
1 155 (15.41%) Firewall
2 89 (8.85%) WAN
3 80 (7.95%) LAN
4 76 (7.55%) DNS
5 69 (6.86%) DHCP
6 60 (5.96%) TCP/IP
7 45 (4.47%) VLAN
8 43 (4.27%) Internet
9 39 (3.88%) Wireless
10 38 (3.78%) VPN
11 30 (2.98%) SAN
12 24 (2.39%) OSPF
13 23 (2.29%) Network Security
14 20 (1.99%) Skype
15 18 (1.79%) VoIP
16 13 (1.29%) BGP
16 13 (1.29%) Intranet
16 13 (1.29%) Unified Communications
17 12 (1.19%) Cisco ASA
18 11 (1.09%) Wi-Fi
Database & Business Intelligence
1 97 (9.64%) SQL Server
2 22 (2.19%) SQL Server Reporting Services
3 20 (1.99%) SQL Server Integration Services
4 19 (1.89%) Crystal Reports
5 17 (1.69%) Amazon RDS
6 16 (1.59%) Power BI
7 14 (1.39%) SQL Server Analysis Services
8 13 (1.29%) Azure SQL Database
9 12 (1.19%) Amazon DynamoDB
9 12 (1.19%) Relational Database
10 11 (1.09%) RDBMS
11 8 (0.80%) MS Access
12 6 (0.60%) SQL Server 2008
13 4 (0.40%) Data Warehouse
13 4 (0.40%) MySQL
14 3 (0.30%) Big Data
14 3 (0.30%) BusinessObjects
14 3 (0.30%) DB2
14 3 (0.30%) SAP BW
14 3 (0.30%) SQL Server 2012
Development Applications
1 25 (2.49%) JIRA
2 4 (0.40%) Jenkins
3 3 (0.30%) Bazaar
3 3 (0.30%) Chocolatey
4 2 (0.20%) SQL Server Management Studio (SSMS)
4 2 (0.20%) Team Foundation Server
4 2 (0.20%) Visual Studio
5 1 (0.099%) LoadRunner
5 1 (0.099%) MorphX
5 1 (0.099%) Selenium
5 1 (0.099%) Visual Studio Team System
General
1 147 (14.61%) Finance
2 81 (8.05%) Retail
3 63 (6.26%) Public Sector
4 44 (4.37%) Telecoms
5 30 (2.98%) Legal
6 18 (1.79%) Automotive
6 18 (1.79%) Manufacturing
7 14 (1.39%) Local Government
8 8 (0.80%) Law
9 7 (0.70%) Back Office
10 5 (0.50%) Billing
11 2 (0.20%) Electronics
11 2 (0.20%) French Language
11 2 (0.20%) Marketing
12 1 (0.099%) Advertising
12 1 (0.099%) Games
12 1 (0.099%) Publishing
Job Titles
1 199 (19.78%) Analyst
2 129 (12.82%) Service Manager
3 81 (8.05%) IT Manager
4 65 (6.46%) Delivery Manager
4 65 (6.46%) Support Analyst
5 59 (5.86%) Architect
6 56 (5.57%) Applications Support
7 55 (5.47%) IT Support
8 54 (5.37%) Infrastructure Engineer
9 52 (5.17%) IT Engineer
9 52 (5.17%) Service Analyst
10 50 (4.97%) Support Engineer
11 46 (4.57%) Service Delivery Manager
12 36 (3.58%) IT Services Manager
13 35 (3.48%) Operations Manager
14 33 (3.28%) Service Desk Analyst
15 30 (2.98%) Security Analyst
15 30 (2.98%) Solutions Architect
16 28 (2.78%) Head of IT
17 27 (2.68%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 22 (2.19%) Web Services
2 20 (1.99%) XML
3 14 (1.39%) .NET
4 9 (0.89%) HTML
5 7 (0.70%) Middleware
6 5 (0.50%) SAP Fiori
7 4 (0.40%) Ajax
7 4 (0.40%) CSS
7 4 (0.40%) SOAP
8 3 (0.30%) EDI
9 2 (0.20%) AngularJS
9 2 (0.20%) ASP.NET
9 2 (0.20%) JSON
10 1 (0.099%) ASP.NET Core
10 1 (0.099%) COM
10 1 (0.099%) Elastic Stack
10 1 (0.099%) LAMP
10 1 (0.099%) MDX
10 1 (0.099%) React
10 1 (0.099%) WinForms
Miscellaneous
1 76 (7.55%) Data Centre
2 71 (7.06%) Analytical Skills
3 66 (6.56%) Management Information System
4 41 (4.08%) User Experience
5 40 (3.98%) Self-Motivation
6 34 (3.38%) CMDB
7 31 (3.08%) Greenfield Project
8 27 (2.68%) Public Cloud
9 26 (2.58%) Private Cloud
10 23 (2.29%) CCTV
10 23 (2.29%) Driving Licence
11 18 (1.79%) PKI
12 16 (1.59%) Security Operations Centre
13 15 (1.49%) Enterprise Storage
14 12 (1.19%) Hybrid Cloud
15 11 (1.09%) Cyber Kill Chain
16 10 (0.99%) PMI
17 9 (0.89%) Enterprise Software
18 8 (0.80%) Client/Server
18 8 (0.80%) NHS
Operating Systems
1 319 (31.71%) Windows
2 169 (16.80%) Windows Server
3 101 (10.04%) Linux
4 91 (9.05%) Windows 10
5 52 (5.17%) Windows Server 2012
6 51 (5.07%) Windows Server 2008
7 48 (4.77%) Windows 7
8 30 (2.98%) Red Hat Enterprise Linux
9 27 (2.68%) Windows 8
10 15 (1.49%) Unix
11 11 (1.09%) Windows XP
12 7 (0.70%) Windows Server 2003
13 6 (0.60%) Apple iOS
14 5 (0.50%) AIX
14 5 (0.50%) CentOS
14 5 (0.50%) Solaris
15 4 (0.40%) HPUX
16 3 (0.30%) Mac OS
17 2 (0.20%) OpenVMS
17 2 (0.20%) Oracle Linux
Processes & Methodologies
1 249 (24.75%) Service Management
2 175 (17.40%) Service Delivery
3 159 (15.81%) Change Management
4 142 (14.12%) Agile Software Development
5 127 (12.62%) ITSM
6 118 (11.73%) ITIL V3
6 118 (11.73%) PRINCE2
7 114 (11.33%) Stakeholder Management
8 107 (10.64%) Incident Management
8 107 (10.64%) Information Security
9 105 (10.44%) Project Management
10 103 (10.24%) Problem-Solving
11 89 (8.85%) Continuous Improvement
12 79 (7.85%) Problem Management
13 76 (7.55%) Project Delivery
14 72 (7.16%) Cybersecurity
14 72 (7.16%) DevOps
14 72 (7.16%) SIEM
15 71 (7.06%) Infrastructure Engineering
16 69 (6.86%) Mentoring
Programming Languages
1 156 (15.51%) SQL
2 84 (8.35%) PowerShell
3 20 (1.99%) T-SQL
4 17 (1.69%) C#
5 16 (1.59%) C
6 15 (1.49%) Shell Script
7 13 (1.29%) Java
8 10 (0.99%) R
8 10 (0.99%) VBScript
9 9 (0.89%) Python
10 8 (0.80%) JavaScript
11 7 (0.70%) Bash Shell
12 4 (0.40%) PHP
13 3 (0.30%) Lingo
13 3 (0.30%) TypeScript
14 2 (0.20%) KiXtart
14 2 (0.20%) Perl
14 2 (0.20%) PL/SQL
15 1 (0.099%) ABAP
15 1 (0.099%) X++
Qualifications
1 136 (13.52%) ITIL Certification
2 97 (9.64%) Microsoft Certification
3 61 (6.06%) CISSP
4 59 (5.86%) Degree
5 54 (5.37%) MCSE
6 53 (5.27%) MCSA
7 49 (4.87%) Cisco Certification
8 41 (4.08%) Security Cleared
9 34 (3.38%) SC Cleared
10 30 (2.98%) CCNA
11 28 (2.78%) CISA
12 24 (2.39%) CCNP
13 22 (2.19%) CEH
13 22 (2.19%) CISM
14 17 (1.69%) SSCP
15 16 (1.59%) GSEC
16 13 (1.29%) PMI Certification
17 11 (1.09%) CCIE
18 10 (0.99%) Computer Science Degree
18 10 (0.99%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 113 (11.23%) SLA
2 75 (7.46%) ISO/IEC 27001
3 32 (3.18%) COBIT
4 20 (1.99%) GDPR
5 18 (1.79%) ISO 9001
6 14 (1.39%) NIST
7 13 (1.29%) PCI DSS
8 12 (1.19%) ISO/IEC 20000
9 8 (0.80%) Cyber Essentials
9 8 (0.80%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 8 (0.80%) Sarbanes-Oxley
10 7 (0.70%) PMO
11 5 (0.50%) ITGC
12 4 (0.40%) BS25999
13 3 (0.30%) ISO/IEC 27005
13 3 (0.30%) QA
14 1 (0.099%) GxP
14 1 (0.099%) ISO 14001
14 1 (0.099%) JSP 440
14 1 (0.099%) RMADS
System Software
1 235 (23.36%) Active Directory
2 123 (12.23%) VMware Infrastructure
3 76 (7.55%) Hyper-V
4 34 (3.38%) XenApp
5 32 (3.18%) XenDesktop
6 23 (2.29%) Virtual Machines
7 22 (2.19%) vSphere
8 21 (2.09%) VMware ESXi
9 11 (1.09%) vCloud
9 11 (1.09%) Virtual Servers
10 10 (0.99%) Microsoft App-V
11 6 (0.60%) Microsoft Virtual Server
11 6 (0.60%) Terminal Services
11 6 (0.60%) Virtual Desktop
12 5 (0.50%) Firmware
12 5 (0.50%) VMware Server
13 4 (0.40%) BitLocker
13 4 (0.40%) Docker
13 4 (0.40%) VirtualBox
14 1 (0.099%) VMware Workstation
Systems Management
1 91 (9.05%) SCCM
2 36 (3.58%) Microsoft Intune
3 23 (2.29%) QRadar
4 22 (2.19%) vCenter Server
5 20 (1.99%) SCOM
6 10 (0.99%) Terraform
7 8 (0.80%) Forefront Identity Manager
8 5 (0.50%) AirWatch
8 5 (0.50%) Ansible
8 5 (0.50%) Backup Exec
8 5 (0.50%) Microsoft Data Protection Manager
8 5 (0.50%) Nessus
8 5 (0.50%) WSUS
9 4 (0.40%) McAfee ePO
9 4 (0.40%) NetBackup
9 4 (0.40%) Packer
10 3 (0.30%) HP Quality Center
10 3 (0.30%) Kibana
10 3 (0.30%) logstash
10 3 (0.30%) OpenView
Vendors
1 315 (31.31%) Microsoft
2 161 (16.00%) VMware
3 128 (12.72%) Cisco
4 82 (8.15%) ServiceNow
5 74 (7.36%) Citrix
6 56 (5.57%) HP
7 41 (4.08%) NetApp
8 35 (3.48%) Splunk
9 33 (3.28%) Red Hat
10 32 (3.18%) LogRhythm
10 32 (3.18%) Oracle
11 28 (2.78%) Dell
12 24 (2.39%) SAP
13 22 (2.19%) CheckPoint
13 22 (2.19%) Remedy
14 21 (2.09%) SolarWinds
15 18 (1.79%) Meraki
16 17 (1.69%) Darktrace
17 16 (1.59%) Qualys
18 15 (1.49%) Fujitsu