Customer-Centricity Job Trends in Newcastle upon Tyne

Customer-Centric
Tyne and Wear > Newcastle upon Tyne

The table below provides summary statistics and salary benchmarking for jobs advertised in Newcastle upon Tyne requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 9 January 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Jan 2026
Same period 2025 Same period 2024
Rank 47 63 46
Rank change year-on-year +16 -17 +22
Permanent jobs citing Customer-Centricity 11 1 2
As % of all permanent jobs in Newcastle upon Tyne 1.92% 0.18% 0.51%
As % of the Processes & Methodologies category 2.39% 0.20% 0.57%
Number of salaries quoted 11 1 2
10th Percentile - - £38,250
25th Percentile £28,500 - £48,750
Median annual salary (50th Percentile) £29,000 £75,000 £70,000
Median % change year-on-year -61.33% +7.14% -36.36%
75th Percentile £29,500 - £93,750
90th Percentile £65,000 - £105,750
Tyne and Wear median annual salary £29,000 £75,000 £70,000
% change year-on-year -61.33% +7.14% -36.36%

All Process & Methodology Skills
Newcastle upon Tyne

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Newcastle upon Tyne.

Permanent vacancies with a requirement for process or methodology skills 460 495 349
As % of all permanent jobs advertised in Newcastle upon Tyne 80.28% 90.33% 89.26%
Number of salaries quoted 354 207 303
10th Percentile £28,250 £30,750 £31,250
25th Percentile £31,750 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% -4.55%
75th Percentile £70,000 £76,636 £65,000
90th Percentile £85,000 £98,000 £77,500
Tyne and Wear median annual salary £50,000 £50,000 £50,000
% change year-on-year - - -9.09%

Customer-Centricity
Job Vacancy Trend in Newcastle upon Tyne

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Newcastle upon Tyne.

Customer-Centricity job vacancy trend in Newcastle upon Tyne

Customer-Centricity
Salary Trend in Newcastle upon Tyne

Salary distribution trend for jobs in Newcastle upon Tyne citing Customer-Centricity.

Salary distribution trend for jobs in Newcastle upon Tyne citing Customer-Centricity

Customer-Centricity
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing Customer-Centricity in Newcastle upon Tyne over the 6 months to 9 January 2026.

Salary histogram for Customer-Centricity in Newcastle upon Tyne

Customer-Centricity
Co-Occurring Skills & Capabilities in Newcastle upon Tyne by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (81.82%) Microsoft Exchange
Cloud Services
1 11 (100.00%) Azure
2 9 (81.82%) Microsoft 365
3 2 (18.18%) AWS
3 2 (18.18%) GCP
Communications & Networking
1 9 (81.82%) Firewall
1 9 (81.82%) TCP/IP
1 9 (81.82%) VLAN
1 9 (81.82%) Wireless
Database & Business Intelligence
1 9 (81.82%) Amazon RDS
General
1 11 (100.00%) Social Skills
Job Titles
1 9 (81.82%) Support Engineer
1 9 (81.82%) Technical Engineer
1 9 (81.82%) Technical Support
1 9 (81.82%) Technical Support Engineer
2 2 (18.18%) Architect
2 2 (18.18%) Solutions Architect
Processes & Methodologies
1 9 (81.82%) Collaborative Working
1 9 (81.82%) Customer Service
2 2 (18.18%) Business Transformation
2 2 (18.18%) Decision-Making
2 2 (18.18%) Integration Patterns
2 2 (18.18%) Project Delivery
2 2 (18.18%) Stakeholder Engagement
2 2 (18.18%) Technical Leadership
2 2 (18.18%) Technology Enablement
2 2 (18.18%) TOGAF
System Software
1 9 (81.82%) Active Directory
1 9 (81.82%) Hyper-V
1 9 (81.82%) VMware Infrastructure
Systems Management
1 9 (81.82%) FortiGate
1 9 (81.82%) Microsoft Intune
Vendors
1 9 (81.82%) Cisco
1 9 (81.82%) Microsoft
1 9 (81.82%) SonicWALL
1 9 (81.82%) Veeam
1 9 (81.82%) VMware
1 9 (81.82%) WatchGuard