Support Analyst Job Trends in Newcastle upon Tyne

Support Analyst
Tyne and Wear > Newcastle upon Tyne

The median Support Analyst salary in Newcastle upon Tyne is £51,500 per year, according to job vacancies posted during the 6 months leading to 12 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 50 - 50
Rank change year-on-year - - +15
Permanent jobs requiring a Support Analyst 7 0 3
As % of all permanent jobs in Newcastle upon Tyne 1.22% - 0.71%
As % of the Job Titles category 1.27% - 0.73%
Number of salaries quoted 6 0 3
10th Percentile - - -
25th Percentile £42,250 - £28,000
Median annual salary (50th Percentile) £51,500 - £30,000
Median % change year-on-year - - -7.69%
75th Percentile £60,750 - £37,875
90th Percentile - - £41,400
Tyne and Wear median annual salary £51,500 £35,000 £30,000
% change year-on-year +47.14% +16.67% -7.69%

All Permanent IT Job Roles
Newcastle upon Tyne

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 553 522 410
% of permanent jobs with a recognized job title 96.68% 97.39% 97.62%
Number of salaries quoted 427 215 359
10th Percentile £28,250 £32,500 £31,250
25th Percentile £35,000 £40,869 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -9.09%
75th Percentile £70,000 £73,889 £65,000
90th Percentile £83,000 £95,000 £77,500
Tyne and Wear median annual salary £50,000 £50,000 £50,000
% change year-on-year - - -4.76%

Support Analyst
Job Vacancy Trend in Newcastle upon Tyne

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in Newcastle upon Tyne.

Support Analyst job vacancy trend in Newcastle upon Tyne

Support Analyst
Salary Trend in Newcastle upon Tyne

Salary distribution trend for Support Analyst job vacancies in Newcastle upon Tyne.

Salary distribution trend for Support Analyst job vacancies in Newcastle upon Tyne

Support Analyst Skill Set
Top 24 Co-Occurring Skills & Capabilities in Newcastle upon Tyne

For the 6 months to 12 January 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring Support Analyst in the job title.

1 7 (100.00%) Azure
1 7 (100.00%) Bitbucket
1 7 (100.00%) Business Continuity
1 7 (100.00%) Change Management
1 7 (100.00%) Computer Science
1 7 (100.00%) Computer Science Degree
1 7 (100.00%) Containerisation
1 7 (100.00%) Control-M
1 7 (100.00%) Degree
1 7 (100.00%) Git
1 7 (100.00%) Grafana
1 7 (100.00%) ITIL
1 7 (100.00%) JIRA
1 7 (100.00%) Kubernetes
1 7 (100.00%) Linux
1 7 (100.00%) Prometheus
1 7 (100.00%) SQL Server
1 7 (100.00%) Windows
2 6 (85.71%) ITIL Certification
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Creative Problem-Solving
3 1 (14.29%) Issue Tracking
3 1 (14.29%) Problem-Solving
3 1 (14.29%) Relational Database

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Newcastle upon Tyne by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 7 (100.00%) Azure
Database & Business Intelligence
1 7 (100.00%) SQL Server
2 1 (14.29%) Relational Database
Development Applications
1 7 (100.00%) Bitbucket
1 7 (100.00%) Git
1 7 (100.00%) JIRA
General
1 7 (100.00%) Finance
1 7 (100.00%) Social Skills
2 6 (85.71%) Advertising
Miscellaneous
1 1 (14.29%) Management Information System
Operating Systems
1 7 (100.00%) Linux
1 7 (100.00%) Windows
Processes & Methodologies
1 7 (100.00%) Business Continuity
1 7 (100.00%) Change Management
1 7 (100.00%) Computer Science
1 7 (100.00%) Containerisation
1 7 (100.00%) ITIL
2 1 (14.29%) Continuous Improvement
2 1 (14.29%) Creative Problem-Solving
2 1 (14.29%) Issue Tracking
2 1 (14.29%) Problem-Solving
Qualifications
1 7 (100.00%) Computer Science Degree
1 7 (100.00%) Degree
2 6 (85.71%) ITIL Certification
Systems Management
1 7 (100.00%) Control-M
1 7 (100.00%) Grafana
1 7 (100.00%) Kubernetes
1 7 (100.00%) Prometheus