IT Support Jobs in Newcastle upon Tyne

IT Support
Tyne and Wear > Newcastle upon Tyne

The median IT Support salary in Newcastle upon Tyne is £32,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 49 79 56
Rank change year-on-year +30 -23 -7
Permanent jobs requiring an IT Support 35 8 26
As % of all permanent jobs advertised in Newcastle upon Tyne 3.44% 1.02% 3.23%
As % of the Job Titles category 3.53% 1.20% 3.37%
Number of salaries quoted 32 8 24
10th Percentile £23,500 £24,600 £20,500
25th Percentile £31,250 £26,250 £22,938
Median annual salary (50th Percentile) £32,500 £31,903 £27,500
Median % change year-on-year +1.87% +16.01% -12.00%
75th Percentile £33,750 £35,000 £29,313
90th Percentile - £41,375 £36,750
Tyne and Wear median annual salary £32,500 £32,500 £22,500
% change year-on-year - +44.44% -29.13%

All Permanent IT Job Vacancies
Newcastle upon Tyne

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 992 665 772
% of permanent jobs with a recognized job title 97.45% 84.93% 95.78%
Number of salaries quoted 835 411 545
10th Percentile £30,000 £31,875 £25,000
25th Percentile £37,500 £40,683 £32,500
Median annual salary (50th Percentile) £47,500 £54,242 £50,000
Median % change year-on-year -12.43% +8.48% +11.11%
75th Percentile £65,000 £65,000 £62,500
90th Percentile £77,500 £75,000 £85,000
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

IT Support
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for IT Support in Newcastle upon Tyne

IT Support
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing IT Support in Newcastle upon Tyne.

Salary trend for IT Support in Newcastle upon Tyne

IT Support
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing IT Support in Newcastle upon Tyne over the 6 months to 6 May 2024.

Salary histogram for IT Support in Newcastle upon Tyne

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Newcastle upon Tyne

For the 6 months to 6 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring IT Support in the job title.

1 29 (82.86%) ITIL
2 28 (80.00%) Microsoft
3 27 (77.14%) Active Directory
4 26 (74.29%) Social Skills
4 26 (74.29%) Azure
5 25 (71.43%) Driving Licence
6 23 (65.71%) Enterprise Storage
6 23 (65.71%) Microsoft Certification
6 23 (65.71%) SAN
6 23 (65.71%) Incident Management
7 21 (60.00%) SQL Server
7 21 (60.00%) Organisational Skills
7 21 (60.00%) Desktop Virtualisation
7 21 (60.00%) Azure Certification
8 13 (37.14%) Hyper-V
9 10 (28.57%) Amazon RDS
10 6 (17.14%) Microsoft 365
10 6 (17.14%) Windows Server
10 6 (17.14%) Windows
11 5 (14.29%) Continuous Improvement
12 4 (11.43%) VPN
13 3 (8.57%) VMware
13 3 (8.57%) Service Delivery
13 3 (8.57%) Change Management
13 3 (8.57%) Project Planning
13 3 (8.57%) Fat Client
13 3 (8.57%) SCCM
13 3 (8.57%) VMware Infrastructure
13 3 (8.57%) Agile
13 3 (8.57%) Asset Management

IT Support Skill Set
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.71%) Microsoft Exchange
1 2 (5.71%) SharePoint
Cloud Services
1 26 (74.29%) Azure
2 6 (17.14%) Microsoft 365
3 1 (2.86%) Entra ID
Communications & Networking
1 23 (65.71%) SAN
2 4 (11.43%) VPN
3 3 (8.57%) VoIP
4 2 (5.71%) Internet
5 1 (2.86%) Firewall
5 1 (2.86%) LAN
5 1 (2.86%) WAN
Database & Business Intelligence
1 21 (60.00%) SQL Server
2 10 (28.57%) Amazon RDS
General
1 26 (74.29%) Social Skills
2 21 (60.00%) Organisational Skills
3 2 (5.71%) Telecoms
Miscellaneous
1 25 (71.43%) Driving Licence
2 23 (65.71%) Enterprise Storage
3 3 (8.57%) Fat Client
3 3 (8.57%) Thin Client
Operating Systems
1 6 (17.14%) Windows
1 6 (17.14%) Windows Server
2 1 (2.86%) Windows Server 2016
2 1 (2.86%) Windows Server 2019
Processes & Methodologies
1 29 (82.86%) ITIL
2 23 (65.71%) Incident Management
3 21 (60.00%) Desktop Virtualisation
4 5 (14.29%) Continuous Improvement
5 3 (8.57%) Agile
5 3 (8.57%) Asset Management
5 3 (8.57%) Change Management
5 3 (8.57%) Problem-Solving
5 3 (8.57%) Project Planning
5 3 (8.57%) Service Delivery
6 2 (5.71%) Customer Service
7 1 (2.86%) Infrastructure Management
7 1 (2.86%) Kalman Filter
7 1 (2.86%) Mobile Device Management
7 1 (2.86%) Patch Management
7 1 (2.86%) Project Management
Programming Languages
1 2 (5.71%) SQL
Qualifications
1 23 (65.71%) Microsoft Certification
2 21 (60.00%) Azure Certification
System Software
1 27 (77.14%) Active Directory
2 13 (37.14%) Hyper-V
3 3 (8.57%) VMware Infrastructure
4 1 (2.86%) Virtual Desktop
Systems Management
1 3 (8.57%) Autotask
1 3 (8.57%) Microsoft Intune
1 3 (8.57%) SCCM
Vendors
1 28 (80.00%) Microsoft
2 3 (8.57%) VMware
3 1 (2.86%) Citrix