Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
East of England > Norfolk
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 51 69 53
Rank change year-on-year +18 -16 +13
Permanent jobs citing Service Management 6 4 2
As % of all permanent IT jobs advertised in Norfolk 1.53% 0.69% 0.50%
As % of the Processes & Methodologies category 1.66% 0.77% 0.64%
Number of salaries quoted 1 3 2
Norfolk median annual salary £42,500 £18,500 £42,500
Median salary % change year-on-year +129.73% -56.47% -27.04%
10th Percentile £40,250 £17,750 £33,000
90th Percentile £44,750 £19,250 £54,000
East of England median annual salary £42,500 £47,500 £50,000
% change year-on-year -10.53% -5.00% +33.33%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 362 521 312
As % of all permanent IT jobs advertised in Norfolk 92.58% 90.14% 78.39%
Number of salaries quoted 267 418 248
Norfolk median annual salary £40,000 £40,000 £32,500
Median salary % change year-on-year - +23.08% -13.33%
10th Percentile £26,250 £26,250 £20,350
90th Percentile £68,500 £57,500 £47,500
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

Service Management
Job Vacancy Trend in Norfolk

Job postings citing Service Management as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for Service Management in Norfolk

Service Management
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Norfolk.

Salary trend for Service Management in Norfolk

Service Management
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Norfolk region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +16 3 £42,500 +129.73% 3
Service Management
East of England

For the 6 months to 23 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for Service Management.

1 6 (100.00%) ITSM
1 6 (100.00%) ITIL
2 5 (83.33%) Vulnerability Management
2 5 (83.33%) Security Patching
2 5 (83.33%) Finance
2 5 (83.33%) Supplier Management
3 1 (16.67%) Statistics
3 1 (16.67%) Degree
3 1 (16.67%) Mathematics
3 1 (16.67%) Amazon AWS
3 1 (16.67%) Analytical Skills

Service Management
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (16.67%) Amazon AWS
General
1 5 (83.33%) Finance
Job Titles
1 5 (83.33%) Technical Manager
2 1 (16.67%) Cloud Consultant
2 1 (16.67%) Consultant
Miscellaneous
1 1 (16.67%) Analytical Skills
Processes & Methodologies
1 6 (100.00%) ITIL
1 6 (100.00%) ITSM
2 5 (83.33%) Security Patching
2 5 (83.33%) Supplier Management
2 5 (83.33%) Vulnerability Management
3 1 (16.67%) Mathematics
3 1 (16.67%) Statistics
Qualifications
1 1 (16.67%) Degree