The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
East of England / Norfolk
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 36 35 -
Rank change year-on-year -1 -  
Permanent jobs citing Service Management 5 3 0
As % of all permanent IT jobs advertised in Norfolk 2.43% 1.39% -
As % of the Processes & Methodologies category 2.69% 1.60% -
Number of salaries quoted 2 3 0
Median salary £37,500 £18,500 -
Median salary % change year-on-year +102.70% -  
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process and methodology skills.

Process & Methodology Skills
Norfolk
Permanent job vacancies with a requirement for process and methodology skills 186 188 205
As % of all permanent IT job vacancies advertised in Norfolk 90.29% 87.04% 85.77%
Number of salaries quoted 129 140 169
Median salary £35,000 £42,500 £35,000
Median salary % change year-on-year -17.64% +21.42%  
90% offered a salary of more than £25,000 £29,000 £24,000
10% offered a salary of more than £55,000 £45,000 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Norfolk

The job posting trend of jobs advertised in Norfolk citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Norfolk

Service Management
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Norfolk.

Salary trend for Service Management in Norfolk

Service Management
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Norfolk region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich 0 4 £37,500 +102.70%
Service Management
East of England

For the 6 months to 25 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for Service Management.

1 4 (57.14%) Agile Software Development
2 3 (42.86%) SQL Server Reporting Services
2 3 (42.86%) SQL
2 3 (42.86%) T-SQL
2 3 (42.86%) SQL Server
2 3 (42.86%) Data Warehouse
2 3 (42.86%) ETL
2 3 (42.86%) Business Intelligence
2 3 (42.86%) BusinessObjects
2 3 (42.86%) SQL Server 2000
2 3 (42.86%) SQL Server Integration Services
2 3 (42.86%) MDX
2 3 (42.86%) Computer Science
2 3 (42.86%) SQL Server Analysis Services
2 3 (42.86%) Data Integration
2 3 (42.86%) Data Analysis Expressions (DAX)
2 3 (42.86%) Performance Tuning
3 2 (28.57%) JIRA
3 2 (28.57%) Change Management
4 1 (14.29%) ITSM
4 1 (14.29%) Finance
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) Scrum
4 1 (14.29%) Programme Management
4 1 (14.29%) Business Analysis
4 1 (14.29%) Microsoft PowerPoint
4 1 (14.29%) Google
4 1 (14.29%) Active Directory
4 1 (14.29%) ITIL
4 1 (14.29%) PRINCE2

Service Management
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Confluence
Applications
1 1 (14.29%) Microsoft Excel
1 1 (14.29%) Microsoft PowerPoint
Cloud Services
1 1 (14.29%) Amazon AWS
1 1 (14.29%) Google Drive
1 1 (14.29%) Office 365
Database & Business Intelligence
1 3 (42.86%) BusinessObjects
1 3 (42.86%) Data Warehouse
1 3 (42.86%) SQL Server
1 3 (42.86%) SQL Server 2000
1 3 (42.86%) SQL Server Analysis Services
1 3 (42.86%) SQL Server Integration Services
1 3 (42.86%) SQL Server Reporting Services
Development Applications
1 2 (28.57%) JIRA
General
1 1 (14.29%) Finance
Job Titles
1 3 (42.86%) Administrator
1 3 (42.86%) DBA
1 3 (42.86%) SQL DBA
2 2 (28.57%) Project Manager
3 1 (14.29%) Agile Project Manager
3 1 (14.29%) Analyst
3 1 (14.29%) Cloud Consultant
3 1 (14.29%) Consultant
3 1 (14.29%) CRM Manager
3 1 (14.29%) CRM Project Manager
3 1 (14.29%) Digital Agile Project Manager
3 1 (14.29%) Digital Project Manager
3 1 (14.29%) IT Analyst
3 1 (14.29%) IT Support
3 1 (14.29%) IT Support Analyst
3 1 (14.29%) Support Analyst
3 1 (14.29%) Web Manager
3 1 (14.29%) Web Project Manager
Libraries, Frameworks & Software Standards
1 3 (42.86%) MDX
Miscellaneous
1 3 (42.86%) Computer Science
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Smartphone
2 1 (14.29%) Virtual Team
Operating Systems
1 1 (14.29%) Android
1 1 (14.29%) Apple iOS
1 1 (14.29%) Windows
Processes & Methodologies
1 4 (57.14%) Agile Software Development
2 3 (42.86%) Business Intelligence
2 3 (42.86%) Data Integration
2 3 (42.86%) ETL
2 3 (42.86%) Performance Tuning
3 2 (28.57%) Change Management
4 1 (14.29%) Business Analysis
4 1 (14.29%) Change Control
4 1 (14.29%) CRM
4 1 (14.29%) ITIL
4 1 (14.29%) ITSM
4 1 (14.29%) Mathematics
4 1 (14.29%) PRINCE2
4 1 (14.29%) Programme Management
4 1 (14.29%) Release Management
4 1 (14.29%) Scrum
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) Statistics
Programming Languages
1 3 (42.86%) Data Analysis Expressions (DAX)
1 3 (42.86%) SQL
1 3 (42.86%) T-SQL
Qualifications
1 1 (14.29%) CTC Cleared
1 1 (14.29%) Degree
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
System Software
1 1 (14.29%) Active Directory
Vendors
1 1 (14.29%) Google