2nd Line Support Job Trends in the North East

Second Line Support
England > North East

The median Second Line Support salary in the North East is £26,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 76 88 63
Rank change year-on-year +12 -25 +21
Permanent jobs requiring a 2nd Line Support 2 1 10
As % of all permanent jobs in the North East 0.19% 0.11% 1.34%
As % of the Job Titles category 0.21% 0.11% 1.40%
Number of salaries quoted 2 1 10
10th Percentile - - £29,875
25th Percentile - £29,000 £31,250
Median annual salary (50th Percentile) £26,000 £30,000 £32,500
Median % change year-on-year -13.33% -7.69% +8.33%
75th Percentile - £31,000 £33,750
90th Percentile - - £34,125
England median annual salary £32,000 £33,500 £32,500
% change year-on-year -4.48% +3.08% +3.17%

All Permanent IT Job Roles
North East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 968 893 714
% of permanent jobs with a recognized job title 93.98% 96.02% 95.58%
Number of salaries quoted 674 375 614
10th Percentile £28,250 £31,100 £29,750
25th Percentile £30,563 £36,250 £36,250
Median annual salary (50th Percentile) £47,500 £50,000 £47,500
Median % change year-on-year -5.00% +5.26% -3.06%
75th Percentile £65,480 £68,750 £61,250
90th Percentile £78,778 £84,500 £74,625
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -6.50%

2nd Line Support
Job Vacancy Trend in the North East

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in the North East.

2nd Line Support job vacancy trend in the North East

2nd Line Support
Salary Trend in the North East

Salary distribution trend for 2nd Line Support job vacancies in the North East.

Salary distribution trend for 2nd Line Support job vacancies in the North East

2nd Line Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the North East region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +9 2 £26,000 -13.33% 2
2nd Line Support
England