Second Line Support
UK > England
The median Second Line Support salary in England is £31,500 per year, according to job vacancies posted during the 6 months leading to 15 November 2025.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 15 Nov 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 209 | 357 | 271 |
| Rank change year-on-year | +148 | -86 | +172 |
| Permanent jobs requiring a 2nd Line Support | 594 | 417 | 556 |
| As % of all permanent jobs in England | 1.29% | 0.68% | 1.17% |
| As % of the Job Titles category | 1.43% | 0.72% | 1.23% |
| Number of salaries quoted | 564 | 271 | 515 |
| 10th Percentile | £27,750 | £27,500 | £25,750 |
| 25th Percentile | £29,000 | £29,750 | £27,675 |
| Median annual salary (50th Percentile) | £31,500 | £33,500 | £32,500 |
| Median % change year-on-year | -5.97% | +3.08% | +3.17% |
| 75th Percentile | £36,000 | £38,750 | £38,000 |
| 90th Percentile | £38,750 | £45,000 | £42,250 |
| UK median annual salary | £31,500 | £33,000 | £32,500 |
| % change year-on-year | -4.55% | +1.54% | +3.17% |
All Permanent IT Job Vacancies
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in England with a recognized job title | 41,644 | 57,671 | 45,173 |
| % of permanent jobs with a recognized job title | 90.53% | 94.73% | 95.36% |
| Number of salaries quoted | 26,465 | 32,493 | 34,957 |
| 10th Percentile | £28,250 | £31,724 | £32,000 |
| 25th Percentile | £35,500 | £42,500 | £43,750 |
| Median annual salary (50th Percentile) | £53,168 | £57,500 | £60,000 |
| Median % change year-on-year | -7.53% | -4.17% | - |
| 75th Percentile | £75,000 | £76,250 | £80,000 |
| 90th Percentile | £95,000 | £95,000 | £100,000 |
| UK median annual salary | £52,500 | £57,500 | £60,000 |
| % change year-on-year | -8.70% | -4.17% | - |
2nd Line Support
Job Vacancy Trend in England
Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in England.
2nd Line Support
Salary Trend in England
Salary distribution trend for 2nd Line Support job vacancies in England.
2nd Line Support
Salary Histogram in England
Salary distribution for jobs citing 2nd Line Support in England over the 6 months to 15 November 2025.
2nd Line Support
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the England region over the 6 months to 15 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Midlands | +144 | 183 | £30,000 | -11.76% | 13 |
| South East | +35 | 136 | £32,500 | - | 37 |
| East Midlands | +87 | 120 | £30,000 | -11.76% | 3 |
| South West | +93 | 108 | £31,500 | - | 13 |
| North of England | +55 | 69 | £31,000 | -1.59% | 18 |
| West Midlands | +79 | 62 | £31,000 | -4.62% | 10 |
| East of England | +26 | 51 | £32,500 | +1.56% | 3 |
| London | +14 | 47 | £36,750 | -8.13% | 23 |
| Yorkshire | +17 | 37 | £30,000 | - | 6 |
| North West | +50 | 32 | £32,000 | -1.54% | 11 |
| 2nd Line Support UK |
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2nd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England
For the 6 months to 15 November 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in England by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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