The median annual salary for a Help Desk Manager was £37,500 in advertised job vacancies in the North West during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Manager
England / North West
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 263 - 254
Rank change year-on-year - 0  
Permanent jobs requiring a Help Desk Manager 9 0 4
As % of all permanent IT jobs advertised in the North West 0.13% - 0.063%
As % of the Job Titles category 0.14% - 0.065%
Number of salaries quoted 9 0 3
Median salary £37,500 - £40,000
UK excluding London median salary £35,000 £42,500 £38,000
% change year-on-year -17.64% +11.84%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6647 5415 6191
As % of all permanent IT job vacancies advertised in the North West 96.61% 97.74% 96.89%
Number of salaries quoted 5440 4595 5048
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Manager
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Help Desk Manager in the job title.

Job vacancy trend for Help Desk Manager in the North West

Help Desk Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager in the North West.

Salary trend for Help Desk Manager in the North West

Help Desk Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the North West region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 9 £37,500 -
Help Desk Manager
England

Help Desk Manager Skill Set
Top 21 Co-occurring IT Skills in the North West

For the 6 months to 26 June 2017, Help Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Manager in the job title.

1 9 (100.00%) SLA
2 7 (77.78%) People Management
2 7 (77.78%) Microsoft
2 7 (77.78%) Service Delivery
2 7 (77.78%) Incident Management
3 4 (44.44%) Windows
4 2 (22.22%) MS Exchange
4 2 (22.22%) Cisco
4 2 (22.22%) Management Information System
4 2 (22.22%) ITIL Certification
4 2 (22.22%) Windows Server 2003
4 2 (22.22%) Exchange Server 2003
4 2 (22.22%) Exchange Server 2007
4 2 (22.22%) Performance Management
4 2 (22.22%) SaaS
4 2 (22.22%) Office 365
4 2 (22.22%) ITIL
4 2 (22.22%) Greenfield Project
5 1 (11.11%) IaaS
5 1 (11.11%) Skype
5 1 (11.11%) PaaS

Help Desk Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Exchange Server 2003
1 2 (22.22%) Exchange Server 2007
1 2 (22.22%) MS Exchange
Cloud Services
1 2 (22.22%) Office 365
1 2 (22.22%) SaaS
2 1 (11.11%) IaaS
2 1 (11.11%) PaaS
Communications & Networking
1 1 (11.11%) Skype
Miscellaneous
1 2 (22.22%) Greenfield Project
1 2 (22.22%) Management Information System
Operating Systems
1 4 (44.44%) Windows
2 2 (22.22%) Windows Server 2003
Processes & Methodologies
1 7 (77.78%) Incident Management
1 7 (77.78%) People Management
1 7 (77.78%) Service Delivery
2 2 (22.22%) ITIL
2 2 (22.22%) Performance Management
Qualifications
1 2 (22.22%) ITIL Certification
Quality Assurance & Compliance
1 9 (100.00%) SLA
Vendors
1 7 (77.78%) Microsoft
2 2 (22.22%) Cisco