ITSM Jobs in Northampton

IT Service Management (ITSM)
Northamptonshire > Northampton

The table below provides summary statistics for permanent job vacancies advertised in Northampton requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 48 45 36
Rank change year-on-year -3 -9 +1
Permanent jobs citing ITSM 8 4 6
As % of all permanent jobs advertised in Northampton 1.57% 0.97% 2.02%
As % of the Processes & Methodologies category 1.66% 1.26% 2.19%
Number of salaries quoted 6 4 6
10th Percentile £23,125 - -
25th Percentile £24,031 £25,750 £31,250
Median annual salary (50th Percentile) £28,500 £29,500 £34,000
Median % change year-on-year -3.39% -13.24% -20.00%
75th Percentile £30,625 £35,063 £59,563
90th Percentile £32,250 £37,425 £67,500
Northamptonshire median annual salary £28,500 £32,500 £45,250
% change year-on-year -12.31% -28.18% +6.47%

All Process and Methodology Skills
Northampton

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northampton.

Permanent vacancies with a requirement for process or methodology skills 481 317 274
As % of all permanent jobs advertised in Northampton 94.50% 77.13% 92.26%
Number of salaries quoted 166 263 155
10th Percentile £26,250 £24,750 £26,250
25th Percentile £35,000 £31,125 £31,500
Median annual salary (50th Percentile) £47,683 £42,500 £52,500
Median % change year-on-year +12.20% -19.05% +5.00%
75th Percentile £63,500 £52,500 £67,500
90th Percentile £70,000 £64,750 £76,600
Northamptonshire median annual salary £47,683 £41,000 £52,500
% change year-on-year +16.30% -21.90% +5.00%

ITSM
Job Vacancy Trend in Northampton

Job postings citing ITSM as a proportion of all IT jobs advertised in Northampton.

Job vacancy trend for ITSM in Northampton

ITSM
Salary Trend in Northampton

3-month moving average salary quoted in jobs citing ITSM in Northampton.

Salary trend for ITSM in Northampton

ITSM
Co-occurring Skills and Capabilities in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) SharePoint
Applications
1 1 (12.50%) Microsoft Excel
1 1 (12.50%) Microsoft Office
Cloud Services
1 6 (75.00%) Microsoft 365
2 1 (12.50%) Azure
2 1 (12.50%) IaaS
Communications & Networking
1 4 (50.00%) Remote Desktop
2 2 (25.00%) IP Telephony
General
1 3 (37.50%) Automotive
1 3 (37.50%) Social Skills
2 2 (25.00%) Finance
2 2 (25.00%) Retail
3 1 (12.50%) Organisational Skills
Job Titles
1 5 (62.50%) Analyst
2 4 (50.00%) Service Analyst
2 4 (50.00%) Service Desk Analyst
3 3 (37.50%) IT Analyst
4 2 (25.00%) Backup Engineer
4 2 (25.00%) Junior
4 2 (25.00%) Junior Analyst
4 2 (25.00%) Monitoring Engineer
5 1 (12.50%) Backup Infrastructure Engineer
5 1 (12.50%) Infrastructure Engineer
5 1 (12.50%) IT Support
5 1 (12.50%) IT Support Analyst
5 1 (12.50%) Senior
5 1 (12.50%) Senior Backup Engineer
5 1 (12.50%) Senior Systems Engineer
5 1 (12.50%) Service Desk Team Leader
5 1 (12.50%) Support Analyst
5 1 (12.50%) Systems Engineer
5 1 (12.50%) Systems Monitoring Engineer
5 1 (12.50%) Team Leader
Miscellaneous
1 1 (12.50%) Data Protection Act
1 1 (12.50%) Management Information System
1 1 (12.50%) Replication
Processes & Methodologies
1 6 (75.00%) Service Management
2 4 (50.00%) Customer Service
2 4 (50.00%) ITIL
3 3 (37.50%) Incident Management
3 3 (37.50%) Problem-Solving
3 3 (37.50%) Service Delivery
4 2 (25.00%) Process Improvement
4 2 (25.00%) Remote Monitoring and Management
4 2 (25.00%) SIEM
5 1 (12.50%) Change Control
5 1 (12.50%) Data Protection
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) Infrastructure Engineering
5 1 (12.50%) Mentoring
5 1 (12.50%) Presales
Qualifications
1 2 (25.00%) Degree
2 1 (12.50%) Azure Certification
2 1 (12.50%) CCNA
2 1 (12.50%) Cisco Certification
Vendors
1 6 (75.00%) Microsoft
2 3 (37.50%) Freshdesk
3 2 (25.00%) Veeam
4 1 (12.50%) Barracuda Networks
4 1 (12.50%) Datto