Period
to 22 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Norwich with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 July 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Norfolk > Norwich
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 59 47 58
Rank change year-on-year -12 +11 +1
Permanent jobs citing SLA 2 2 4
As % of all permanent IT jobs advertised in Norwich 0.56% 0.57% 1.09%
As % of the Quality Assurance & Compliance category 3.92% 4.65% 16.00%
Number of salaries quoted 2 2 4
Norwich median annual salary £26,750 £26,125 £36,250
Median salary % change year-on-year +2.39% -27.93% -37.37%
10th Percentile £20,675 £23,538 £31,250
90th Percentile £32,625 £30,513 £43,325
Norfolk median annual salary £26,750 £26,125 £30,500
% change year-on-year +2.39% -14.34% +10.91%

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norwich with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Norwich
Permanent job vacancies with a requirement for quality assurance and compliance skills 51 43 25
As % of all permanent IT job vacancies advertised in Norwich 14.29% 12.36% 6.81%
Number of salaries quoted 27 33 24
Norwich median annual salary £38,500 £35,000 £41,500
Median salary % change year-on-year +10.00% -15.66% +7.79%
10th Percentile £31,250 £20,475 £25,300
90th Percentile £53,750 £43,250 £46,000
Norfolk median annual salary £38,500 £35,000 £40,000
% change year-on-year +10.00% -12.50% +11.11%

SLA
Job Vacancy Trend in Norwich

Job postings citing SLA as a percentage of all IT jobs advertised in Norwich.

Job vacancy trend for SLA in Norwich

SLA
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Norwich.

Salary trend for SLA in Norwich

For the 6 months to 22 July 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norwich region with a requirement for SLA.

1 2 (100.00%) Microsoft
1 2 (100.00%) Symantec
1 2 (100.00%) Mathematics
1 2 (100.00%) Backup Exec
1 2 (100.00%) Line Management
2 1 (50.00%) Skype
2 1 (50.00%) SharePoint Server
2 1 (50.00%) SharePoint
2 1 (50.00%) Cisco
2 1 (50.00%) IBM
2 1 (50.00%) Video Conferencing
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Cisco ASA
2 1 (50.00%) iSeries
2 1 (50.00%) Hyper-V
2 1 (50.00%) XenApp
2 1 (50.00%) Veeam
2 1 (50.00%) Skype for Business
2 1 (50.00%) Mobile Device Management
2 1 (50.00%) McAfee
2 1 (50.00%) Norton AntiVirus
2 1 (50.00%) Wireless
2 1 (50.00%) VMware
2 1 (50.00%) Active Directory
2 1 (50.00%) HP
2 1 (50.00%) EMC
2 1 (50.00%) Citrix
2 1 (50.00%) SAN

SLA
Co-occurring IT Skills in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) SharePoint
1 1 (50.00%) SharePoint Server
1 1 (50.00%) Skype for Business
Communications & Networking
1 1 (50.00%) Cisco ASA
1 1 (50.00%) SAN
1 1 (50.00%) Skype
1 1 (50.00%) Wireless
Job Titles
1 1 (50.00%) IT Engineer
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Technician
1 1 (50.00%) IT Technician
1 1 (50.00%) Support Technician
1 1 (50.00%) Systems Engineer
Miscellaneous
1 1 (50.00%) iSeries
1 1 (50.00%) Video Conferencing
Processes & Methodologies
1 2 (100.00%) Line Management
1 2 (100.00%) Mathematics
2 1 (50.00%) Mobile Device Management
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Hyper-V
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) XenApp
Systems Management
1 2 (100.00%) Backup Exec
2 1 (50.00%) Norton AntiVirus
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Symantec
2 1 (50.00%) Cisco
2 1 (50.00%) Citrix
2 1 (50.00%) EMC
2 1 (50.00%) HP
2 1 (50.00%) IBM
2 1 (50.00%) McAfee
2 1 (50.00%) Veeam
2 1 (50.00%) VMware