Period
to 12 December 2019

The following table provides summary statistics for permanent job vacancies advertised in Portsmouth with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 12 December 2019 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Hampshire > Portsmouth
6 months to
12 Dec 2019
Same period 2018 Same period 2017
Rank 69 78 81
Rank change year-on-year +9 +3 -
Permanent jobs citing ITSM 13 4 10
As % of all permanent IT jobs advertised in Portsmouth 1.92% 0.60% 1.45%
As % of the Processes & Methodologies category 2.07% 0.65% 1.62%
Number of salaries quoted 12 4 8
Portsmouth median annual salary £52,500 £50,000 £62,500
Median salary % change year-on-year +5.00% -20.00% -
10th Percentile £47,500 £47,500 £30,125
90th Percentile £57,500 £52,500 £72,500
Hampshire median annual salary £46,250 £38,500 £40,000
% change year-on-year +20.13% -3.75% -18.37%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Portsmouth with a requirement for process or methodology skills.

All Process and Methodology Skills
Portsmouth
Permanent vacancies with a requirement for process or methodology skills 629 612 619
As % of all permanent IT jobs advertised in Portsmouth 92.77% 92.45% 89.58%
Number of salaries quoted 396 508 534
Portsmouth median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £31,375 £28,000 £22,750
90th Percentile £62,500 £61,250 £61,175
Hampshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +2.41%

ITSM
Job Vacancy Trend in Portsmouth

Job postings citing ITSM as a percentage of all IT jobs advertised in Portsmouth.

Job vacancy trend for ITSM in Portsmouth

ITSM
Salary Trend in Portsmouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Portsmouth.

Salary trend for ITSM in Portsmouth

For the 6 months to 12 December 2019, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Portsmouth region with a requirement for ITSM.

1 12 (92.31%) Service Management
2 6 (46.15%) Remedy ITSM
2 6 (46.15%) Remedy AR System
2 6 (46.15%) SDLC
2 6 (46.15%) BMC
2 6 (46.15%) Management Information System
2 6 (46.15%) Remedy
2 6 (46.15%) Workflow
3 5 (38.46%) Local Government
3 5 (38.46%) Matrix Management
3 5 (38.46%) SLA
3 5 (38.46%) Telecoms
3 5 (38.46%) Salesforce.com
3 5 (38.46%) Quality Management
3 5 (38.46%) GIS
3 5 (38.46%) Contract Management
3 5 (38.46%) PMO
4 2 (15.38%) Project Delivery
5 1 (7.69%) Risk Analysis
5 1 (7.69%) Problem-Solving
5 1 (7.69%) Availability Management
5 1 (7.69%) Workshop Facilitation
5 1 (7.69%) Technical Leadership
5 1 (7.69%) Presales
5 1 (7.69%) Identity Access Management
5 1 (7.69%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (7.69%) Server Virtualisation
5 1 (7.69%) Desktop Virtualisation
5 1 (7.69%) Change Management
5 1 (7.69%) Data Security

ITSM
Co-occurring IT Skills in Portsmouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 6 (46.15%) Remedy AR System
1 6 (46.15%) Remedy ITSM
Cloud Services
1 1 (7.69%) Azure
Database & Business Intelligence
1 5 (38.46%) GIS
General
1 5 (38.46%) Local Government
1 5 (38.46%) Telecoms
Job Titles
1 7 (53.85%) Consultant
2 6 (46.15%) Remedy Consultant
3 5 (38.46%) Delivery Manager
4 1 (7.69%) Cloud Consultant
4 1 (7.69%) IT Manager
4 1 (7.69%) IT Operations Manager
4 1 (7.69%) Operations Manager
4 1 (7.69%) Principal Consultant
Miscellaneous
1 6 (46.15%) Management Information System
2 1 (7.69%) CMDB
2 1 (7.69%) Data Centre
Processes & Methodologies
1 12 (92.31%) Service Management
2 6 (46.15%) SDLC
2 6 (46.15%) Workflow
3 5 (38.46%) Contract Management
3 5 (38.46%) Matrix Management
3 5 (38.46%) Quality Management
4 2 (15.38%) Project Delivery
5 1 (7.69%) Agile Software Development
5 1 (7.69%) Availability Management
5 1 (7.69%) Desktop Virtualisation
5 1 (7.69%) Identity Access Management
5 1 (7.69%) Incident Management
5 1 (7.69%) Migration
5 1 (7.69%) Presales
5 1 (7.69%) Problem Management
5 1 (7.69%) Problem-Solving
5 1 (7.69%) Risk Analysis
5 1 (7.69%) Server Virtualisation
5 1 (7.69%) Technical Leadership
5 1 (7.69%) Workshop Facilitation
Quality Assurance & Compliance
1 5 (38.46%) PMO
1 5 (38.46%) SLA
2 1 (7.69%) BS7799
2 1 (7.69%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
Vendors
1 6 (46.15%) BMC
1 6 (46.15%) Remedy
2 5 (38.46%) Salesforce.com
3 1 (7.69%) Microsoft