Period
to 25 May 2019

The following table provides summary statistics for permanent job vacancies advertised in Portsmouth with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 May 2019 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Portsmouth
6 months to
25 May 2019
Same period 2018 Same period 2017
Rank 60 59 73
Rank change year-on-year -1 +14 -9
Permanent jobs citing Service Management 22 23 5
As % of all permanent IT jobs advertised in Portsmouth 2.91% 3.85% 0.79%
As % of the Processes & Methodologies category 3.06% 4.09% 0.87%
Number of salaries quoted 17 23 4
Portsmouth median annual salary £50,000 £28,000 £30,000
Median salary % change year-on-year +78.57% -6.67% +7.14%
10th Percentile £28,000 £25,000 £21,525
90th Percentile £55,000 £43,750 £44,025
Hampshire median annual salary £46,500 £42,500 £40,000
% change year-on-year +9.41% +6.25% -20.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Portsmouth with a requirement for process or methodology skills.

All Process and Methodology Skills
Portsmouth
Permanent vacancies with a requirement for process or methodology skills 718 562 572
As % of all permanent IT jobs advertised in Portsmouth 94.85% 94.14% 90.65%
Number of salaries quoted 534 443 506
Portsmouth median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £29,825 £26,250 £25,000
90th Percentile £63,750 £62,500 £57,500
Hampshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +1.19%

Service Management
Job Vacancy Trend in Portsmouth

Job postings citing Service Management as a percentage of all IT jobs advertised in Portsmouth.

Job vacancy trend for Service Management in Portsmouth

Service Management
Salary Trend in Portsmouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Portsmouth.

Salary trend for Service Management in Portsmouth

Service Management
Salary Histogram in Portsmouth

The salary distribution of IT jobs citing Service Management in Portsmouth over the 6 months to 25 May 2019.

Salary histogram for Service Management in Portsmouth

For the 6 months to 25 May 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Portsmouth region with a requirement for Service Management.

1 12 (54.55%) ITIL
2 9 (40.91%) Microsoft
3 8 (36.36%) Service Delivery
3 8 (36.36%) ITSM
4 7 (31.82%) Remedy ITSM
4 7 (31.82%) Remedy
5 5 (22.73%) Active Directory
5 5 (22.73%) BMC
5 5 (22.73%) Remedy AR System
5 5 (22.73%) Cisco
5 5 (22.73%) Workflow
5 5 (22.73%) SDLC
5 5 (22.73%) Active Listening
6 4 (18.18%) Self-Motivation
6 4 (18.18%) Infrastructure Engineering
6 4 (18.18%) Windows 10
6 4 (18.18%) Customer Requirements
6 4 (18.18%) PMO
6 4 (18.18%) Fat Client
6 4 (18.18%) SC Cleared
6 4 (18.18%) DV Cleared
6 4 (18.18%) Security Cleared
6 4 (18.18%) VMware Infrastructure
6 4 (18.18%) Windows 7
6 4 (18.18%) SharePoint 2010
6 4 (18.18%) Continuous Improvement
6 4 (18.18%) SharePoint 2013
6 4 (18.18%) Line Management
6 4 (18.18%) Aerospace
6 4 (18.18%) Stakeholder Management

Service Management
Co-occurring IT Skills in Portsmouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) SharePoint
1 4 (18.18%) SharePoint 2010
1 4 (18.18%) SharePoint 2013
2 1 (4.55%) WebLogic
Business Applications
1 7 (31.82%) Remedy ITSM
2 5 (22.73%) Remedy AR System
3 1 (4.55%) Oracle Utilities
Communications & Networking
1 4 (18.18%) LAN
1 4 (18.18%) WAN
General
1 4 (18.18%) Aerospace
Job Titles
1 5 (22.73%) Analyst
1 5 (22.73%) Consultant
1 5 (22.73%) Remedy Consultant
1 5 (22.73%) Service Analyst
1 5 (22.73%) Service Desk Analyst
2 4 (18.18%) Infrastructure Engineer
2 4 (18.18%) PMO Manager
3 3 (13.64%) Service Desk Manager
3 3 (13.64%) Service Manager
4 2 (9.09%) 2nd Line Engineer
4 2 (9.09%) Service Desk Team Leader
4 2 (9.09%) Team Leader
5 1 (4.55%) Architect
5 1 (4.55%) Oracle Architect
5 1 (4.55%) Oracle Technical Architect
5 1 (4.55%) Technical Architect
Libraries, Frameworks & Software Standards
1 1 (4.55%) Middleware
1 1 (4.55%) Oracle Fusion
Miscellaneous
1 4 (18.18%) Fat Client
1 4 (18.18%) Self-Motivation
1 4 (18.18%) Thin Client
Operating Systems
1 4 (18.18%) Windows
1 4 (18.18%) Windows 10
1 4 (18.18%) Windows 7
Processes & Methodologies
1 12 (54.55%) ITIL
2 8 (36.36%) ITSM
2 8 (36.36%) Service Delivery
3 5 (22.73%) Active Listening
3 5 (22.73%) SDLC
3 5 (22.73%) Workflow
4 4 (18.18%) Continuous Improvement
4 4 (18.18%) Customer Requirements
4 4 (18.18%) Infrastructure Engineering
4 4 (18.18%) Line Management
4 4 (18.18%) Stakeholder Management
5 3 (13.64%) Mentoring
5 3 (13.64%) People Management
5 3 (13.64%) Thought Leadership
6 1 (4.55%) Change Management
6 1 (4.55%) Demand Management
6 1 (4.55%) Incident Management
6 1 (4.55%) Service Desk Management
6 1 (4.55%) Technical Leadership
Programming Languages
1 1 (4.55%) PL/SQL
1 1 (4.55%) SQL
Qualifications
1 4 (18.18%) DV Cleared
1 4 (18.18%) SC Cleared
1 4 (18.18%) Security Cleared
Quality Assurance & Compliance
1 4 (18.18%) PMO
2 1 (4.55%) SLA
System Software
1 5 (22.73%) Active Directory
2 4 (18.18%) VMware Infrastructure
Vendors
1 9 (40.91%) Microsoft
2 7 (31.82%) Remedy
3 5 (22.73%) BMC
3 5 (22.73%) Cisco
4 4 (18.18%) Citrix
4 4 (18.18%) VMware
5 2 (9.09%) ServiceNow
6 1 (4.55%) Oracle