Help Desk Analyst Jobs in Scotland

Help Desk Analyst
UK > Scotland

As of 5 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Help Desk Analyst salary in Scotland.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 148 - 215
Rank change year-on-year - - +25
Permanent jobs requiring a Help Desk Analyst 1 0 4
As % of all permanent jobs advertised in Scotland 0.035% - 0.085%
As % of the Job Titles category 0.038% - 0.094%
Number of salaries quoted 0 0 4
10th Percentile - - -
25th Percentile - - £19,500
Median annual salary (50th Percentile) - - £20,000
Median % change year-on-year - - -28.57%
75th Percentile - - £20,500
90th Percentile - - -
UK median annual salary £27,500 £26,500 £27,500
% change year-on-year +3.77% -3.64% -

All Permanent IT Job Vacancies
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 2,614 6,525 4,244
% of permanent jobs with a recognized job title 91.43% 96.88% 90.07%
Number of salaries quoted 1,372 2,619 2,309
10th Percentile £31,250 £27,950 £31,569
25th Percentile £44,000 £40,000 £41,250
Median annual salary (50th Percentile) £55,000 £52,500 £57,500
Median % change year-on-year +4.76% -8.70% +9.52%
75th Percentile £65,000 £65,000 £72,500
90th Percentile £83,664 £80,000 £85,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Help Desk Analyst
Job Vacancy Trend in Scotland

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Help Desk Analyst in Scotland

Help Desk Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Help Desk Analyst in Scotland.

Salary trend for Help Desk Analyst in Scotland

Help Desk Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Scotland region over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow - 1 - - 1
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 6 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 5 May 2025, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Help Desk Analyst in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) JIRA
1 1 (100.00%) Problem Management
1 1 (100.00%) ServiceNow
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Educational Technology

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Development Applications
1 1 (100.00%) JIRA
Miscellaneous
1 1 (100.00%) Educational Technology
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Problem Management
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
Vendors
1 1 (100.00%) ServiceNow