Help Desk Analyst
UK
The median Help Desk Analyst salary in the UK is £27,500 per year, according to job vacancies posted during the 6 months leading to 19 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 19 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 658 | 760 | 870 |
| Rank change year-on-year | +102 | +110 | +271 |
| Permanent jobs requiring a Help Desk Analyst | 54 | 130 | 107 |
| As % of all permanent jobs advertised in the UK | 0.097% | 0.13% | 0.11% |
| As % of the Job Titles category | 0.11% | 0.14% | 0.12% |
| Number of salaries quoted | 47 | 115 | 82 |
| 10th Percentile | £24,125 | £20,500 | £20,750 |
| 25th Percentile | £25,625 | £22,000 | £22,125 |
| Median annual salary (50th Percentile) | £27,500 | £26,500 | £27,250 |
| Median % change year-on-year | +3.77% | -2.75% | -0.91% |
| 75th Percentile | £30,000 | £29,500 | £33,750 |
| 90th Percentile | £32,500 | £33,250 | £37,500 |
| UK excluding London median annual salary | £27,500 | £24,000 | £25,000 |
| % change year-on-year | +14.58% | -4.00% | -3.85% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,683 | 94,601 | 90,752 |
| % of permanent jobs with a recognized job title | 90.72% | 94.69% | 91.52% |
| Number of salaries quoted | 27,196 | 67,610 | 57,343 |
| 10th Percentile | £29,500 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £55,320 | £52,500 | £60,000 |
| Median % change year-on-year | +5.37% | -12.50% | - |
| 75th Percentile | £73,750 | £71,000 | £80,000 |
| 90th Percentile | £95,000 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,564 | £50,000 | £53,000 |
| % change year-on-year | +3.13% | -5.66% | +6.00% |
Help Desk Analyst
Job Vacancy Trend
Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised.
Help Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Analyst.
Help Desk Analyst
Top 12 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the UK over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +75 | 53 | £27,500 | +3.77% | 15 |
| UK excluding London | +125 | 43 | £27,500 | +14.58% | 9 |
| Midlands | +53 | 15 | £26,250 | +6.06% | |
| Yorkshire | +73 | 13 | £29,000 | +38.10% | 4 |
| North of England | +41 | 13 | £29,000 | +38.10% | 5 |
| London | +103 | 11 | £30,000 | +1.69% | 8 |
| South East | +60 | 9 | £27,500 | +14.58% | 3 |
| East Midlands | +30 | 9 | £27,500 | +3.77% | |
| Work from Home | +95 | 8 | £25,434 | -4.02% | 3 |
| West Midlands | +21 | 6 | £24,000 | +4.35% | |
| South West | +108 | 5 | £25,250 | +7.45% | 1 |
| Scotland | - | 1 | - | - |
Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 19 May 2025, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Analyst in the job title.
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Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: