Period
to 20 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 January 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South West > Somerset
6 months to
20 Jan 2019
Same period 2018 Same period 2017
Rank 70 72 90
Rank change year-on-year +2 +18 -17
Permanent jobs citing CRM 26 40 24
As % of all permanent IT jobs advertised in Somerset 2.61% 3.23% 1.92%
As % of the Processes & Methodologies category 2.84% 3.51% 2.08%
Number of salaries quoted 18 32 23
Somerset median annual salary £42,500 £40,000 £55,000
Median salary % change year-on-year +6.25% -27.27% +22.22%
10th Percentile £18,925 £26,250 £34,050
90th Percentile £68,875 £59,750 £63,750
South West median annual salary £40,000 £40,000 £40,000

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for process or methodology skills.

All Process and Methodology Skills
Somerset
Permanent vacancies with a requirement for process or methodology skills 916 1,140 1,154
As % of all permanent IT jobs advertised in Somerset 91.78% 92.01% 92.39%
Number of salaries quoted 632 976 965
Somerset median annual salary £45,000 £41,500 £40,000
Median salary % change year-on-year +8.43% +3.75% +6.67%
10th Percentile £26,300 £26,250 £26,250
90th Percentile £68,750 £60,000 £57,500
South West median annual salary £45,000 £42,500 £41,500
% change year-on-year +5.88% +2.41% +3.75%

CRM
Job Vacancy Trend in Somerset

Job postings citing CRM as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for CRM in Somerset

CRM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Somerset.

Salary trend for CRM in Somerset

CRM
Salary Histogram in Somerset

The salary distribution of IT jobs citing CRM in Somerset over the 6 months to 20 January 2019.

Salary histogram for CRM in Somerset

CRM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Somerset region over the 6 months to 20 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +3 11 £50,000 +25.00% 5
Bridgwater - 5 - -
Street - 2 £36,250 -
Taunton - 2 £19,750 -
Portishead +10 1 £57,500 +109.09%
CRM
South West

For the 6 months to 20 January 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region with a requirement for CRM.

1 13 (50.00%) Dynamics CRM
2 12 (46.15%) Microsoft
3 10 (38.46%) C#
3 10 (38.46%) .NET
4 8 (30.77%) Agile Software Development
4 8 (30.77%) Manufacturing
4 8 (30.77%) Marketing
4 8 (30.77%) Digital Marketing
4 8 (30.77%) Problem-Solving
5 7 (26.92%) Degree
5 7 (26.92%) JavaScript
5 7 (26.92%) Project Management
6 6 (23.08%) SQL Server
6 6 (23.08%) Workflow
6 6 (23.08%) Dynamics 365
7 5 (19.23%) Computer Science Degree
7 5 (19.23%) Decision-Making
7 5 (19.23%) Industry 4.0
7 5 (19.23%) Actionable Insight
7 5 (19.23%) Business Development
7 5 (19.23%) Computer Science
7 5 (19.23%) Customer Engagement
7 5 (19.23%) Visualisation
7 5 (19.23%) Statistics
7 5 (19.23%) Waterfall
7 5 (19.23%) Data Visualisation
7 5 (19.23%) Performance Improvement
7 5 (19.23%) Big Data
7 5 (19.23%) Big Data Analytics
7 5 (19.23%) Data Analytics

CRM
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) BizTalk Server
2 2 (7.69%) SharePoint
Applications
1 5 (19.23%) Microsoft Office
2 2 (7.69%) Microsoft Excel
3 1 (3.85%) Microsoft Project
Business Applications
1 13 (50.00%) Dynamics CRM
Cloud Services
1 6 (23.08%) Dynamics 365
2 2 (7.69%) Office 365
Communications & Networking
1 2 (7.69%) Firewall
1 2 (7.69%) Internet
1 2 (7.69%) Network Security
Database & Business Intelligence
1 6 (23.08%) SQL Server
2 5 (19.23%) Big Data
3 2 (7.69%) SQL Server Integration Services
4 1 (3.85%) Relational Database
4 1 (3.85%) SQL Server 2008
4 1 (3.85%) SQL Server 2014
Development Applications
1 3 (11.54%) Visual Studio
2 2 (7.69%) Team Foundation Server
3 1 (3.85%) JIRA
General
1 8 (30.77%) Manufacturing
1 8 (30.77%) Marketing
2 3 (11.54%) Electronics
2 3 (11.54%) Finance
2 3 (11.54%) Telecoms
3 1 (3.85%) Billing
Job Titles
1 10 (38.46%) Developer
2 6 (23.08%) Analyst
3 5 (19.23%) Digital Analyst
3 5 (19.23%) Graduate
3 5 (19.23%) Graduate Analyst
4 4 (15.38%) CRM Developer
4 4 (15.38%) Dynamics CRM Developer
5 3 (11.54%) Consultant
5 3 (11.54%) Microsoft Consultant
5 3 (11.54%) Software Developer
6 2 (7.69%) .NET Developer
6 2 (7.69%) .NET Software Developer
6 2 (7.69%) C# .NET Developer
6 2 (7.69%) C# Developer
6 2 (7.69%) C# Software Developer
6 2 (7.69%) CRM Consultant
6 2 (7.69%) Microsoft CRM Consultant
6 2 (7.69%) Project Manager
7 1 (3.85%) Junior Technical Support
7 1 (3.85%) Junior Technical Support Engineer
Libraries, Frameworks & Software Standards
1 10 (38.46%) .NET
2 3 (11.54%) ASP.NET
2 3 (11.54%) WCF
2 3 (11.54%) Web Services
3 2 (7.69%) Web Services Management
4 1 (3.85%) ASP.NET MVC
4 1 (3.85%) HTML
Miscellaneous
1 5 (19.23%) Industry 4.0
2 2 (7.69%) Driving Licence
2 2 (7.69%) Management Information System
2 2 (7.69%) Self-Motivation
3 1 (3.85%) Analytical Skills
Operating Systems
1 2 (7.69%) Windows
1 2 (7.69%) Windows Server 2008
1 2 (7.69%) Windows Server 2012
Processes & Methodologies
1 8 (30.77%) Agile Software Development
1 8 (30.77%) Digital Marketing
1 8 (30.77%) Problem-Solving
2 7 (26.92%) Project Management
3 6 (23.08%) Workflow
4 5 (19.23%) Actionable Insight
4 5 (19.23%) Analytics
4 5 (19.23%) B2B
4 5 (19.23%) Big Data Analytics
4 5 (19.23%) Business Development
4 5 (19.23%) Computer Science
4 5 (19.23%) Customer Engagement
4 5 (19.23%) Data Analytics
4 5 (19.23%) Data Visualisation
4 5 (19.23%) Decision-Making
4 5 (19.23%) Performance Improvement
4 5 (19.23%) Statistics
4 5 (19.23%) Visualisation
4 5 (19.23%) Waterfall
5 4 (15.38%) Case Management
Programming Languages
1 10 (38.46%) C#
2 7 (26.92%) JavaScript
3 4 (15.38%) SQL
4 3 (11.54%) T-SQL
Qualifications
1 7 (26.92%) Degree
2 5 (19.23%) Computer Science Degree
3 2 (7.69%) A+ Certification
3 2 (7.69%) DBS Check
4 1 (3.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 2 (7.69%) Active Directory
1 2 (7.69%) Hyper-V
1 2 (7.69%) VMware Infrastructure
Vendors
1 12 (46.15%) Microsoft
2 3 (11.54%) SAP
3 2 (7.69%) Apple
3 2 (7.69%) Citrix
3 2 (7.69%) VMware