Period
to 20 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 June 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South West > Somerset
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 51 93 74
Rank change year-on-year +42 -19 -13
Permanent jobs citing CRM 42 27 34
As % of all permanent IT jobs advertised in Somerset 4.18% 2.03% 2.71%
As % of the Processes & Methodologies category 4.63% 2.18% 3.01%
Number of salaries quoted 42 20 21
Somerset median annual salary £40,000 £57,000 £42,500
Median salary % change year-on-year -29.82% +34.12% +11.84%
10th Percentile £27,062 £24,750 £25,500
90th Percentile £72,000 £63,875 £61,250
South West median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for process or methodology skills.

All Process and Methodology Skills
Somerset
Permanent vacancies with a requirement for process or methodology skills 908 1,240 1,128
As % of all permanent IT jobs advertised in Somerset 90.44% 93.44% 89.81%
Number of salaries quoted 784 946 992
Somerset median annual salary £42,029 £40,000 £39,500
Median salary % change year-on-year +5.07% +1.27% +9.72%
10th Percentile £27,062 £26,250 £27,500
90th Percentile £62,500 £62,500 £57,500
South West median annual salary £42,500 £41,377 £40,000
% change year-on-year +2.72% +3.44% -

CRM
Job Vacancy Trend in Somerset

Job postings citing CRM as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for CRM in Somerset

CRM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Somerset.

Salary trend for CRM in Somerset

CRM
Salary Histogram in Somerset

The salary distribution of IT jobs citing CRM in Somerset over the 6 months to 20 June 2018.

Salary histogram for CRM in Somerset

CRM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Somerset region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +28 34 £41,250 -28.26% 3
Portishead - 3 £27,000 - 1
Street - 2 £70,000 -
Yeovil - 1 £50,000 -
CRM
South West

For the 6 months to 20 June 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region with a requirement for CRM.

1 25 (59.52%) SQL
2 19 (45.24%) Microsoft
2 19 (45.24%) Dynamics CRM
3 18 (42.86%) Marketing
3 18 (42.86%) Agile Software Development
4 15 (35.71%) SQL Server
5 14 (33.33%) Web Services
6 13 (30.95%) .NET
6 13 (30.95%) C#
7 12 (28.57%) T-SQL
7 12 (28.57%) MVC
7 12 (28.57%) Finance
7 12 (28.57%) Web Development
8 11 (26.19%) Business Intelligence
9 10 (23.81%) BizTalk Server
9 10 (23.81%) HTML
10 9 (21.43%) Visual Studio
10 9 (21.43%) SAP
10 9 (21.43%) ASP.NET
10 9 (21.43%) NHS
10 9 (21.43%) Automotive
10 9 (21.43%) WCF
10 9 (21.43%) Team Foundation Server
11 8 (19.05%) Degree
11 8 (19.05%) Programme Management
12 7 (16.67%) Stakeholder Management
12 7 (16.67%) Dynamics 365
13 6 (14.29%) Problem-Solving
13 6 (14.29%) Analytical Skills
13 6 (14.29%) Manufacturing

CRM
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (23.81%) BizTalk Server
2 5 (11.90%) SharePoint
3 4 (9.52%) CMS
4 3 (7.14%) Umbraco
5 1 (2.38%) SAS
Applications
1 3 (7.14%) Microsoft Office
1 3 (7.14%) Spreadsheet
2 2 (4.76%) Microsoft Excel
Business Applications
1 19 (45.24%) Dynamics CRM
2 4 (9.52%) NetSuite
3 3 (7.14%) SAP Business One
4 1 (2.38%) Dynamics AX
4 1 (2.38%) Dynamics NAV
4 1 (2.38%) Sage 200
Cloud Services
1 7 (16.67%) Dynamics 365
2 3 (7.14%) Microsoft Azure
3 1 (2.38%) Cloud Computing
3 1 (2.38%) Office 365
3 1 (2.38%) Slack
Database & Business Intelligence
1 15 (35.71%) SQL Server
2 5 (11.90%) SQL Server Integration Services
3 3 (7.14%) Data Warehouse
3 3 (7.14%) SQL Server 2008
3 3 (7.14%) SQL Server 2014
4 2 (4.76%) Data Mining
4 2 (4.76%) Microsoft Analysis Services
4 2 (4.76%) Relational Database
4 2 (4.76%) SQL Server Analysis Services
4 2 (4.76%) SQL Server Reporting Services
5 1 (2.38%) MS Access
5 1 (2.38%) MySQL
Development Applications
1 9 (21.43%) Team Foundation Server
1 9 (21.43%) Visual Studio
2 1 (2.38%) Balsamiq Mockups
2 1 (2.38%) JIRA
General
1 18 (42.86%) Marketing
2 12 (28.57%) Finance
3 9 (21.43%) Automotive
4 6 (14.29%) Electronics
4 6 (14.29%) Manufacturing
4 6 (14.29%) Telecoms
5 4 (9.52%) Advertising
6 3 (7.14%) Games
7 1 (2.38%) Publishing
7 1 (2.38%) Retail
Job Titles
1 21 (50.00%) Developer
2 11 (26.19%) Software Developer
3 8 (19.05%) C# Developer
4 7 (16.67%) Analyst
4 7 (16.67%) C# Software Developer
5 5 (11.90%) .NET Developer
5 5 (11.90%) .NET Software Developer
5 5 (11.90%) Agile .NET Developer
5 5 (11.90%) Agile C# Developer
5 5 (11.90%) Agile Developer
5 5 (11.90%) ASP.NET Developer
5 5 (11.90%) ASP.NET MVC Developer
5 5 (11.90%) C# .NET Developer
5 5 (11.90%) C# ASP.NET Developer
5 5 (11.90%) Consultant
6 4 (9.52%) CRM Manager
7 3 (7.14%) CRM Analyst
7 3 (7.14%) Graduate Developer
7 3 (7.14%) Graduate Software Developer
7 3 (7.14%) Management Accountant
Libraries, Frameworks & Software Standards
1 14 (33.33%) Web Services
2 13 (30.95%) .NET
3 10 (23.81%) HTML
4 9 (21.43%) ASP.NET
4 9 (21.43%) WCF
5 5 (11.90%) ASP.NET MVC
6 4 (9.52%) Web Services Management
7 3 (7.14%) ASP.NET Web API
7 3 (7.14%) jQuery
7 3 (7.14%) Redux
7 3 (7.14%) RESTful
8 1 (2.38%) HTML5
Miscellaneous
1 9 (21.43%) NHS
2 6 (14.29%) Analytical Skills
3 5 (11.90%) Greenfield Project
4 3 (7.14%) Computer Science
4 3 (7.14%) User Experience
5 2 (4.76%) Mobile App
5 2 (4.76%) Social Media
6 1 (2.38%) Data Protection Act
6 1 (2.38%) Digital Media
Processes & Methodologies
1 18 (42.86%) Agile Software Development
2 12 (28.57%) MVC
2 12 (28.57%) Web Development
3 11 (26.19%) Business Intelligence
4 8 (19.05%) Programme Management
5 7 (16.67%) Stakeholder Management
6 6 (14.29%) Digital Marketing
6 6 (14.29%) ERP
6 6 (14.29%) Problem-Solving
7 5 (11.90%) Change Management
7 5 (11.90%) Data Modelling
7 5 (11.90%) Project Management
7 5 (11.90%) Scrum
8 4 (9.52%) E-Commerce
8 4 (9.52%) Mathematics
8 4 (9.52%) TDD
8 4 (9.52%) Waterfall
9 3 (7.14%) Analytics
9 3 (7.14%) Decision-Making
9 3 (7.14%) Presales
Programming Languages
1 25 (59.52%) SQL
2 13 (30.95%) C#
3 12 (28.57%) T-SQL
4 5 (11.90%) JavaScript
5 1 (2.38%) R
Qualifications
1 8 (19.05%) Degree
2 3 (7.14%) ACCA
2 3 (7.14%) CIMA
3 1 (2.38%) CBAP
3 1 (2.38%) ISEB
3 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 3 (7.14%) Data Quality
2 2 (4.76%) GDPR
2 2 (4.76%) PMO
3 1 (2.38%) QA
Vendors
1 19 (45.24%) Microsoft
2 9 (21.43%) SAP
3 4 (9.52%) Sage
4 3 (7.14%) Epicor
4 3 (7.14%) Infor
4 3 (7.14%) Xero
5 1 (2.38%) Google
5 1 (2.38%) Tableau