ITSM Jobs in Somerset

IT Service Management (ITSM)
South West > Somerset

The table below provides summary statistics for permanent job vacancies advertised in Somerset requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 23 August 2025, comparing them to the same period in the previous two years.

6 months to
23 Aug 2025
Same period 2024 Same period 2023
Rank 51 48 55
Rank change year-on-year -3 +7 +21
DemandTrendPermanent jobs citing ITSM 1 7 4
As % of all permanent jobs advertised in Somerset 0.23% 0.88% 0.81%
As % of the Processes & Methodologies category 0.27% 1.48% 0.89%
Number of salaries quoted 1 3 1
10th Percentile - £47,250 -
25th Percentile £49,793 £50,625 £38,202
Median annual salary (50th Percentile) £50,693 £57,500 £39,008
Median % change year-on-year -11.84% +47.41% +39.31%
75th Percentile £51,592 £74,375 £39,813
90th Percentile - £83,750 -
South West median annual salary £31,500 £51,250 £42,048
% change year-on-year -38.54% +21.89% +29.38%

All Process and Methodology Skills
Somerset

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Somerset.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 370 472 451
As % of all permanent jobs advertised in Somerset 83.52% 59.37% 90.93%
Number of salaries quoted 191 308 293
10th Percentile £26,500 £29,605 £30,100
25th Percentile £35,000 £35,356 £37,500
Median annual salary (50th Percentile) £47,683 £50,000 £49,289
Median % change year-on-year -4.63% +1.44% +3.77%
75th Percentile £65,000 £60,000 £61,250
90th Percentile £75,900 £70,000 £72,500
South West median annual salary £47,683 £55,000 £55,000
% change year-on-year -13.30% - +10.00%

ITSM
Job Vacancy Trend in Somerset

Job postings citing ITSM as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for ITSM in Somerset

ITSM
Salary Trend in Somerset

Salary distribution trend for jobs in Somerset citing ITSM.

Salary distribution trend for jobs in Somerset citing ITSM

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Somerset region over the 6 months to 23 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendPermanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Portishead - 1 £50,693 -
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (100.00%) assyst
1 1 (100.00%) Remedy ITSM
General
1 1 (100.00%) Police
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) IT Analyst
1 1 (100.00%) ITSM Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Management Analyst
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Line Management
1 1 (100.00%) Problem Management
1 1 (100.00%) Project Delivery
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Quality Assurance & Compliance
1 1 (100.00%) PMO
Vendors
1 1 (100.00%) BMC
1 1 (100.00%) IFS
1 1 (100.00%) Remedy
1 1 (100.00%) ServiceNow