Period
to 17 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 17 December 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Somerset
6 months to
17 Dec 2017
Same period 2016 Same period 2015
Rank 103 90 68
Rank change year-on-year -13 -22 -15
Permanent jobs citing SLA 14 25 40
As % of all permanent IT jobs advertised in Somerset 1.09% 1.93% 3.22%
As % of the Quality Assurance & Compliance category 12.50% 21.37% 29.63%
Number of salaries quoted 11 27 31
Somerset median annual salary £30,000 £42,500 £23,000
Median salary % change year-on-year -29.41% +84.78% -16.36%
10th Percentile £20,750 £25,150 £19,750
90th Percentile £42,500 £53,750 £27,000
South West median annual salary £36,500 £32,500 £36,000
% change year-on-year +12.31% -9.72% +10.77%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Somerset
Permanent vacancies with a requirement for quality assurance or compliance skills 112 117 135
As % of all permanent IT jobs advertised in Somerset 8.70% 9.03% 10.86%
Number of salaries quoted 95 97 119
Somerset median annual salary £37,500 £37,500 £34,000
Median salary % change year-on-year - +10.29% -6.85%
10th Percentile £28,000 £28,500 £19,750
90th Percentile £53,750 £53,750 £46,500
South West median annual salary £40,000 £40,000 £40,500
% change year-on-year - -1.23% +6.58%

SLA
Job Vacancy Trend in Somerset

Job postings citing SLA as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for SLA in Somerset

SLA
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Somerset.

Salary trend for SLA in Somerset

SLA
Salary Histogram in Somerset

The salary distribution of IT jobs citing SLA in Somerset over the 6 months to 17 December 2017.

Salary histogram for SLA in Somerset

SLA
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Somerset region over the 6 months to 17 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Taunton +14 5 £29,250 -34.27%
Bath -17 4 £34,000 +23.64% 1
Yeovil - 1 £20,000 -
SLA
South West

For the 6 months to 17 December 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for SLA.

1 9 (64.29%) Microsoft
1 9 (64.29%) Finance
2 7 (50.00%) Microsoft Office
2 7 (50.00%) Service Delivery
3 5 (35.71%) SQL Server
3 5 (35.71%) Windows
3 5 (35.71%) Publishing
3 5 (35.71%) Document Management
3 5 (35.71%) Office 365
3 5 (35.71%) Xerox
4 4 (28.57%) Personalization
4 4 (28.57%) Advertising
4 4 (28.57%) Process Improvement
4 4 (28.57%) Windows Server 2008
4 4 (28.57%) Graphic Design
4 4 (28.57%) Supply Chain Management
4 4 (28.57%) Facilities Management
4 4 (28.57%) Marketing
4 4 (28.57%) Workflow
4 4 (28.57%) VMware
4 4 (28.57%) SQL
4 4 (28.57%) Firewall
4 4 (28.57%) Project Management
4 4 (28.57%) ITIL
5 3 (21.43%) SAN
5 3 (21.43%) Active Directory
5 3 (21.43%) Military
5 3 (21.43%) Law
5 3 (21.43%) VMware Infrastructure
5 3 (21.43%) PowerShell

SLA
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) SharePoint
Applications
1 7 (50.00%) Microsoft Office
2 1 (7.14%) Microsoft Excel
Cloud Services
1 5 (35.71%) Office 365
2 2 (14.29%) Microsoft Azure
3 1 (7.14%) Amazon AWS
Communications & Networking
1 4 (28.57%) Firewall
2 3 (21.43%) SAN
3 2 (14.29%) TCP/IP
3 2 (14.29%) VLAN
3 2 (14.29%) WAN
3 2 (14.29%) Wireless
4 1 (7.14%) VoIP
Database & Business Intelligence
1 5 (35.71%) SQL Server
2 2 (14.29%) SQL Server 2008
2 2 (14.29%) SQL Server 2012
3 1 (7.14%) Amazon RDS
3 1 (7.14%) MS Access
3 1 (7.14%) SQL Server 2005
3 1 (7.14%) SQL Server 2014
3 1 (7.14%) SQL Server 2016
General
1 9 (64.29%) Finance
2 5 (35.71%) Publishing
3 4 (28.57%) Advertising
3 4 (28.57%) Marketing
4 3 (21.43%) Law
4 3 (21.43%) Military
5 1 (7.14%) Banking
Job Titles
1 4 (28.57%) Support Engineer
2 3 (21.43%) IT Engineer
2 3 (21.43%) IT Support
2 3 (21.43%) IT Support Engineer
3 2 (14.29%) DBA
3 2 (14.29%) SQL DBA
4 1 (7.14%) Administrator
4 1 (7.14%) Change and Release Manager
4 1 (7.14%) Change Manager
4 1 (7.14%) Consultant
4 1 (7.14%) Data Entry Clerk
4 1 (7.14%) Infrastructure Engineer
4 1 (7.14%) Infrastructure Support
4 1 (7.14%) Infrastructure Support Engineer
4 1 (7.14%) IT Manager
4 1 (7.14%) Network Manager
4 1 (7.14%) Release Manager
4 1 (7.14%) SharePoint Consultant
4 1 (7.14%) SQL Server DBA
4 1 (7.14%) Support Specialist
Miscellaneous
1 4 (28.57%) Graphic Design
2 1 (7.14%) Data Centre
2 1 (7.14%) iPhone
2 1 (7.14%) Management Information System
2 1 (7.14%) Wiki
Operating Systems
1 5 (35.71%) Windows
2 4 (28.57%) Windows Server 2008
3 3 (21.43%) Windows 7
3 3 (21.43%) Windows 8
4 2 (14.29%) Windows 10
4 2 (14.29%) Windows Server
4 2 (14.29%) Windows Server 2012
5 1 (7.14%) Android
5 1 (7.14%) Linux
5 1 (7.14%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (50.00%) Service Delivery
2 5 (35.71%) Document Management
3 4 (28.57%) Facilities Management
3 4 (28.57%) ITIL
3 4 (28.57%) Personalization
3 4 (28.57%) Process Improvement
3 4 (28.57%) Project Management
3 4 (28.57%) Supply Chain Management
3 4 (28.57%) Workflow
4 2 (14.29%) Change Management
4 2 (14.29%) Matrix Management
4 2 (14.29%) Matrix Organization
4 2 (14.29%) Mobile Device Management
4 2 (14.29%) Stakeholder Engagement
5 1 (7.14%) Data Entry
5 1 (7.14%) Incident Management
5 1 (7.14%) Process Management
5 1 (7.14%) Release Management
5 1 (7.14%) Service Management
5 1 (7.14%) Stakeholder Management
Programming Languages
1 4 (28.57%) SQL
2 3 (21.43%) PowerShell
3 2 (14.29%) T-SQL
4 1 (7.14%) C
Qualifications
1 1 (7.14%) Degree
1 1 (7.14%) MCITP
1 1 (7.14%) Microsoft Certification
1 1 (7.14%) Security Cleared
System Software
1 3 (21.43%) Active Directory
1 3 (21.43%) VMware Infrastructure
2 2 (14.29%) Virtual Desktop
Systems Management
1 1 (7.14%) SCCM
1 1 (7.14%) Systems Management Server (SMS)
Vendors
1 9 (64.29%) Microsoft
2 5 (35.71%) Xerox
3 4 (28.57%) VMware
4 2 (14.29%) Apple
4 2 (14.29%) Citrix
5 1 (7.14%) Cisco
5 1 (7.14%) Nintex
5 1 (7.14%) SAP