Period
to 21 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 June 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Somerset
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 71 94 54
Rank change year-on-year +23 -40 +28
Permanent jobs citing SLA 23 23 56
As % of all permanent IT jobs advertised in Somerset 2.29% 1.73% 4.43%
As % of the Quality Assurance & Compliance category 20.91% 20.72% 40.29%
Number of salaries quoted 26 9 34
Somerset median annual salary £23,500 £34,000 £38,000
Median salary % change year-on-year -30.88% -10.53% +16.92%
10th Percentile £18,360 £16,250 £26,309
90th Percentile £48,750 £44,600 £55,250
South West median annual salary £37,500 £31,500 £32,000
% change year-on-year +19.05% -1.56% -8.57%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Somerset
Permanent vacancies with a requirement for quality assurance or compliance skills 110 111 139
As % of all permanent IT jobs advertised in Somerset 10.97% 8.35% 11.00%
Number of salaries quoted 100 68 111
Somerset median annual salary £37,500 £42,000 £40,000
Median salary % change year-on-year -10.71% +5.00% +8.11%
10th Percentile £22,500 £26,175 £30,000
90th Percentile £63,750 £60,000 £51,250
South West median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% +6.67%

SLA
Job Vacancy Trend in Somerset

Job postings citing SLA as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for SLA in Somerset

SLA
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Somerset.

Salary trend for SLA in Somerset

SLA
Salary Histogram in Somerset

The salary distribution of IT jobs citing SLA in Somerset over the 6 months to 21 June 2018.

Salary histogram for SLA in Somerset

SLA
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Somerset region over the 6 months to 21 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yeovil - 10 £23,500 -
Bath +6 9 £27,500 +57.14% 1
Frome - 1 £18,360 -
Glastonbury - 1 £18,360 -
Street - 1 £75,000 -
Wells - 1 £18,360 -
Weston-super-Mare - 1 £18,360 - 1
SLA
South West

For the 6 months to 21 June 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region with a requirement for SLA.

1 10 (43.48%) HP
2 9 (39.13%) Dell
3 8 (34.78%) Firmware
3 8 (34.78%) Break/Fix
4 7 (30.43%) Equitrac
4 7 (30.43%) Windows
4 7 (30.43%) Business Intelligence
5 5 (21.74%) Microsoft
5 5 (21.74%) Windows Server 2008
6 4 (17.39%) Windows Server
6 4 (17.39%) Change Management
6 4 (17.39%) VMware
7 3 (13.04%) Citrix
7 3 (13.04%) Service Delivery
7 3 (13.04%) Finance
7 3 (13.04%) CCNA
7 3 (13.04%) Unix
7 3 (13.04%) Active Directory
7 3 (13.04%) Cisco Certification
7 3 (13.04%) Cisco
7 3 (13.04%) Runbook
8 2 (8.70%) Self-Motivation
8 2 (8.70%) Telecoms
8 2 (8.70%) Data Centre
8 2 (8.70%) Office 365
8 2 (8.70%) WSUS
8 2 (8.70%) VMware Infrastructure
8 2 (8.70%) Windows 7
8 2 (8.70%) Problem Management
8 2 (8.70%) Agile Software Development

SLA
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) MS Exchange
2 1 (4.35%) Exchange Server 2013
2 1 (4.35%) JBoss
2 1 (4.35%) SharePoint
Applications
1 1 (4.35%) Microsoft Office
Cloud Services
1 2 (8.70%) Office 365
2 1 (4.35%) Amazon AWS
2 1 (4.35%) Microsoft Azure
Communications & Networking
1 2 (8.70%) DWDM
1 2 (8.70%) Firewall
1 2 (8.70%) SAN
2 1 (4.35%) Cisco ISE
2 1 (4.35%) Cisco Nexus
2 1 (4.35%) Cisco Wireless
2 1 (4.35%) DHCP
2 1 (4.35%) DNS
2 1 (4.35%) Internet
2 1 (4.35%) LAN
2 1 (4.35%) Remote Desktop
2 1 (4.35%) VLAN
2 1 (4.35%) WAN
2 1 (4.35%) Wireless
Database & Business Intelligence
1 1 (4.35%) SQL Server
1 1 (4.35%) Sybase ASE
General
1 3 (13.04%) Finance
2 2 (8.70%) Manufacturing
2 2 (8.70%) Telecoms
3 1 (4.35%) Banking
3 1 (4.35%) Billing
Job Titles
1 7 (30.43%) Computer Engineer
1 7 (30.43%) Hardware Engineer
2 4 (17.39%) Analyst
3 3 (13.04%) Applications Support
3 3 (13.04%) Applications Support Analyst
3 3 (13.04%) Support Analyst
3 3 (13.04%) Support Engineer
4 2 (8.70%) Data Centre Engineer
4 2 (8.70%) IT Engineer
4 2 (8.70%) Technical Engineer
4 2 (8.70%) Technical Support
4 2 (8.70%) Technical Support Engineer
4 2 (8.70%) Transmission Engineer
5 1 (4.35%) Client Services Manager
5 1 (4.35%) Field Service Technician
5 1 (4.35%) Hardware Technician
5 1 (4.35%) IT Support
5 1 (4.35%) Managed Services Manager
5 1 (4.35%) Printer Technician
5 1 (4.35%) Trainee Technician
Miscellaneous
1 2 (8.70%) Data Centre
1 2 (8.70%) Self-Motivation
2 1 (4.35%) Analytical Skills
2 1 (4.35%) EMC VNX
2 1 (4.35%) Enterprise Software
2 1 (4.35%) Management Information System
2 1 (4.35%) Public Cloud
2 1 (4.35%) Replication
Operating Systems
1 7 (30.43%) Windows
2 5 (21.74%) Windows Server 2008
3 4 (17.39%) Windows Server
4 3 (13.04%) Unix
5 2 (8.70%) AIX
5 2 (8.70%) Linux
5 2 (8.70%) Windows 7
6 1 (4.35%) Red Hat Enterprise Linux
6 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 8 (34.78%) Break/Fix
2 7 (30.43%) Business Intelligence
3 4 (17.39%) Change Management
4 3 (13.04%) Runbook
4 3 (13.04%) Service Delivery
5 2 (8.70%) Agile Software Development
5 2 (8.70%) ITIL
5 2 (8.70%) Problem Management
5 2 (8.70%) Service Management
6 1 (4.35%) Business Continuity
6 1 (4.35%) Business Development
6 1 (4.35%) Disaster Recovery
6 1 (4.35%) Enterprise Architecture
6 1 (4.35%) Information Security
6 1 (4.35%) ITSM
6 1 (4.35%) Knowledge Management
6 1 (4.35%) Performance Management
6 1 (4.35%) Programme Management
6 1 (4.35%) Risk Management
6 1 (4.35%) Wealth Management
Programming Languages
1 2 (8.70%) SQL
2 1 (4.35%) Bash Shell
2 1 (4.35%) C
2 1 (4.35%) PowerShell
2 1 (4.35%) Shell Script
Qualifications
1 3 (13.04%) CCNA
1 3 (13.04%) Cisco Certification
2 2 (8.70%) CCNP
2 2 (8.70%) ITIL Certification
3 1 (4.35%) CCDA
3 1 (4.35%) CCDP
3 1 (4.35%) Citrix Certification
3 1 (4.35%) SC Cleared
3 1 (4.35%) Security Cleared
3 1 (4.35%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (4.35%) PMO
System Software
1 8 (34.78%) Firmware
2 3 (13.04%) Active Directory
3 2 (8.70%) VMware Infrastructure
4 1 (4.35%) Citrix Presentation Server
4 1 (4.35%) Hyper-V
4 1 (4.35%) Terminal Services
4 1 (4.35%) VMware ESXi
Systems Management
1 2 (8.70%) WSUS
2 1 (4.35%) Nagios
2 1 (4.35%) ZABBIX
Vendors
1 10 (43.48%) HP
2 9 (39.13%) Dell
3 7 (30.43%) Equitrac
4 5 (21.74%) Microsoft
5 4 (17.39%) VMware
6 3 (13.04%) Cisco
6 3 (13.04%) Citrix
7 1 (4.35%) ATG
7 1 (4.35%) EMC
7 1 (4.35%) Oracle
7 1 (4.35%) Red Hat
7 1 (4.35%) SAP