Period
to 20 July 2019

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 July 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Somerset
6 months to
20 Jul 2019
Same period 2018 Same period 2017
Rank 73 72 90
Rank change year-on-year -1 +18 -26
Permanent jobs citing SLA 11 20 27
As % of all permanent IT jobs advertised in Somerset 1.30% 2.06% 2.01%
As % of the Quality Assurance & Compliance category 12.22% 18.87% 23.48%
Number of salaries quoted 10 19 13
Somerset median annual salary £42,500 £23,500 £34,000
Median salary % change year-on-year +80.85% -30.88% -17.07%
10th Percentile £25,000 £21,250 £16,250
90th Percentile £44,900 £52,750 £50,500
South West median annual salary £32,000 £38,000 £33,000
% change year-on-year -15.79% +15.15% +4.76%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Somerset
Permanent vacancies with a requirement for quality assurance or compliance skills 90 106 115
As % of all permanent IT jobs advertised in Somerset 10.60% 10.92% 8.56%
Number of salaries quoted 73 97 71
Somerset median annual salary £42,500 £38,000 £40,000
Median salary % change year-on-year +11.84% -5.00% -
10th Percentile £29,200 £23,250 £26,000
90th Percentile £57,500 £61,500 £60,000
South West median annual salary £43,097 £42,500 £42,500
% change year-on-year +1.40% - +6.25%

SLA
Job Vacancy Trend in Somerset

Job postings citing SLA as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for SLA in Somerset

SLA
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Somerset.

Salary trend for SLA in Somerset

SLA
Salary Histogram in Somerset

The salary distribution of IT jobs citing SLA in Somerset over the 6 months to 20 July 2019.

Salary histogram for SLA in Somerset

SLA
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Somerset region over the 6 months to 20 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +8 8 £42,500 +54.55% 2
Clevedon - 1 £42,500 - 1
Portishead - 1 £33,000 -
SLA
South West

For the 6 months to 20 July 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region with a requirement for SLA.

1 3 (27.27%) ITIL
1 3 (27.27%) Firewall
2 2 (18.18%) Service Delivery
2 2 (18.18%) Finance
2 2 (18.18%) Marketing
2 2 (18.18%) Windows
2 2 (18.18%) SharePoint
2 2 (18.18%) SQL
2 2 (18.18%) LAN
2 2 (18.18%) Cisco
2 2 (18.18%) Microsoft
2 2 (18.18%) Active Directory
2 2 (18.18%) Juniper
2 2 (18.18%) WAN
2 2 (18.18%) VPN
2 2 (18.18%) McAfee
2 2 (18.18%) Network Management
2 2 (18.18%) Analytical Skills
2 2 (18.18%) Office 365
2 2 (18.18%) Meraki
2 2 (18.18%) Brocade
2 2 (18.18%) SQL Server
3 1 (9.09%) SQL Server Integration Services
3 1 (9.09%) Oracle Payables
3 1 (9.09%) DevOps
3 1 (9.09%) Kalman Filter
3 1 (9.09%) Software Deployment
3 1 (9.09%) Windows Server 2012
3 1 (9.09%) Exchange Server 2013
3 1 (9.09%) Performance Tuning

SLA
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) SharePoint
2 1 (9.09%) Exchange Server 2010
2 1 (9.09%) Exchange Server 2013
2 1 (9.09%) MS Exchange
Business Applications
1 1 (9.09%) Oracle Payables
1 1 (9.09%) Unit4 Business World
Cloud Services
1 2 (18.18%) Office 365
2 1 (9.09%) Microsoft Azure
Communications & Networking
1 3 (27.27%) Firewall
2 2 (18.18%) LAN
2 2 (18.18%) VPN
2 2 (18.18%) WAN
3 1 (9.09%) ADSL
3 1 (9.09%) BGP
3 1 (9.09%) Cisco ASA
3 1 (9.09%) DHCP
3 1 (9.09%) DNS
3 1 (9.09%) Intrusion Detection
3 1 (9.09%) MPLS
3 1 (9.09%) OSPF
3 1 (9.09%) TCP/IP
3 1 (9.09%) VPLS
3 1 (9.09%) VRRP
3 1 (9.09%) Wireless
3 1 (9.09%) WLAN
Database & Business Intelligence
1 2 (18.18%) SQL Server
2 1 (9.09%) Azure SQL Database
2 1 (9.09%) SQL Server 2005
2 1 (9.09%) SQL Server Integration Services
Development Applications
1 1 (9.09%) JIRA
General
1 2 (18.18%) Finance
1 2 (18.18%) Marketing
2 1 (9.09%) Advertising
2 1 (9.09%) Financial Institution
Job Titles
1 2 (18.18%) Analyst
1 2 (18.18%) IT Support
1 2 (18.18%) Network Support
1 2 (18.18%) Support Engineer
1 2 (18.18%) Technical Support
2 1 (9.09%) Applications Support
2 1 (9.09%) Applications Support Consultant
2 1 (9.09%) Delivery Manager
2 1 (9.09%) IT Analyst
2 1 (9.09%) IT Engineer
2 1 (9.09%) Senior Delivery Manager
2 1 (9.09%) Senior IT Engineer
2 1 (9.09%) Senior IT Support
2 1 (9.09%) Senior Service Manager
2 1 (9.09%) Senior Services Delivery Manager
2 1 (9.09%) Senior Support Engineer
2 1 (9.09%) Senior Technical Engineer
2 1 (9.09%) Senior Technical Support
2 1 (9.09%) Senior Technical Support Engineer
2 1 (9.09%) SharePoint Analyst
Miscellaneous
1 2 (18.18%) Analytical Skills
2 1 (9.09%) Data Centre
2 1 (9.09%) Driving Licence
2 1 (9.09%) Replication
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows Server 2008
2 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 3 (27.27%) ITIL
2 2 (18.18%) Network Management
2 2 (18.18%) Service Delivery
3 1 (9.09%) Business Process Analysis
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) Deployment Automation
3 1 (9.09%) DevOps
3 1 (9.09%) Disaster Recovery
3 1 (9.09%) Email Filtering
3 1 (9.09%) Kalman Filter
3 1 (9.09%) Network Monitoring
3 1 (9.09%) Performance Monitoring
3 1 (9.09%) Performance Tuning
3 1 (9.09%) Principle of Least Privilege
3 1 (9.09%) Runbook
3 1 (9.09%) Security Patching
3 1 (9.09%) Server Building
3 1 (9.09%) Server Hardening
3 1 (9.09%) Software Deployment
3 1 (9.09%) Web Filtering
Programming Languages
1 2 (18.18%) SQL
2 1 (9.09%) T-SQL
Qualifications
1 1 (9.09%) SC Cleared
1 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 1 (9.09%) QA
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) Hyper-V
2 1 (9.09%) Virtual Machines
2 1 (9.09%) VMware Infrastructure
Systems Management
1 1 (9.09%) SCCM
1 1 (9.09%) WSUS
Vendors
1 2 (18.18%) Brocade
1 2 (18.18%) Cisco
1 2 (18.18%) Juniper
1 2 (18.18%) McAfee
1 2 (18.18%) Meraki
1 2 (18.18%) Microsoft
2 1 (9.09%) BT
2 1 (9.09%) CheckPoint
2 1 (9.09%) Oracle
2 1 (9.09%) VMware