Help Desk Agent Job Trends in the South East
Help Desk Agent
England > South East
The median Help Desk Agent salary in the South East is £33,000 per year, according to job vacancies posted during the 6 months leading to 12 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 336 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent Help Desk Agent jobs | 12 | 0 | 0 |
| As % of all permanent jobs in the South East | 0.056% | - | - |
| As % of the Job Titles category | 0.061% | - | - |
| Number of salaries quoted | 10 | 0 | 0 |
| 10th Percentile | £26,000 | - | - |
| 25th Percentile | £27,625 | - | - |
| Median annual salary (50th Percentile) | £33,000 | - | - |
| 75th Percentile | £33,500 | - | - |
| 90th Percentile | - | - | - |
| England median annual salary | £33,000 | - | - |
All Permanent IT Job Roles
South East
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in the South East matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in the South East matching a recognised job title | 19,636 | 8,290 | 10,768 |
| % of permanent job adverts matching a recognised job title | 92.41% | 90.73% | 96.00% |
| Number of salaries quoted | 13,251 | 5,030 | 5,981 |
| 10th Percentile | £30,000 | £27,500 | £31,250 |
| 25th Percentile | £40,000 | £33,750 | £41,250 |
| Median annual salary (50th Percentile) | £55,000 | £47,500 | £55,000 |
| Median % change year-on-year | +15.79% | -13.64% | +2.18% |
| 75th Percentile | £71,875 | £65,000 | £70,000 |
| 90th Percentile | £90,000 | £80,000 | £83,750 |
| England median annual salary | £60,000 | £53,000 | £57,500 |
| % change year-on-year | +13.21% | -7.83% | -4.17% |
Help Desk Agent Job Vacancy Trend in the South East
Historical trend showing the proportion of permanent Help Desk Agent job postings relative to all permanent IT jobs advertised in the South East.
Help Desk Agent Salary Trend in the South East
Salary distribution trend for Help Desk Agent job vacancies in the South East.
Help Desk Agent Job Locations in the South East
The table below looks at the demand and provides a guide to the median salaries quoted in Help Desk Agent jobs within the South East region over the 6 months to 12 November 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Surrey | - | 12 | £33,000 | - | 1 |
| Help Desk Agent England |
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Help Desk Agent Skill Set Top 12 Co-Occurring Skills & Capabilities in the South East
For the 6 months to 12 November 2026, Help Desk Agent job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Help Desk Agent job ads across the South East region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Balanced Scorecard | 100.0% | 12 |
| 1 | Commercial Awareness | 100.0% | 12 |
| 1 | CRM | 100.0% | 12 |
| 1 | Customer Service | 100.0% | 12 |
| 1 | Dynamics CRM | 100.0% | 12 |
| 1 | Logistics | 100.0% | 12 |
| 1 | Microsoft | 100.0% | 12 |
| 1 | Preventative Maintenance | 100.0% | 12 |
| 1 | SAP | 100.0% | 12 |
| 1 | Scorecard | 100.0% | 12 |
| 1 | SLA | 100.0% | 12 |
| 12 | Mentoring | 16.7% | 2 |
Help Desk Agent Skill Set Co-Occurring Skills & Capabilities in the South East by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Business Applications
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Dynamics CRM | 100.0% | 12 |