Period
to 19 July 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 81 73 54
Rank change year-on-year -8 -19 +31
Permanent jobs citing CRM 1,158 1,171 1,854
As % of all permanent IT jobs advertised in the South East 3.83% 3.93% 4.85%
As % of the Processes & Methodologies category 4.31% 4.46% 5.52%
Number of salaries quoted 940 986 1,492
South East median annual salary £47,500 £44,000 £45,000
Median salary % change year-on-year +7.95% -2.22% -
10th Percentile £28,250 £26,250 £27,500
90th Percentile £75,000 £66,875 £75,000
England median annual salary £50,000 £47,500 £47,000
% change year-on-year +5.26% +1.06% -1.05%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26,849 26,231 33,609
As % of all permanent IT jobs advertised in the South East 88.81% 88.01% 87.94%
Number of salaries quoted 22,213 21,705 28,276
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,250 £27,000 £26,750
90th Percentile £70,000 £68,000 £68,750
England median annual salary £50,000 £50,000 £50,000

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 19 July 2018.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +5 502 £47,500 +8.57% 70
Berkshire +12 282 £52,500 +16.67% 35
Hampshire +20 252 £52,500 +23.53% 37
Surrey -27 219 £45,000 -10.00% 25
Buckinghamshire +24 158 £45,000 +12.50% 21
West Sussex -36 71 £40,000 -5.88% 6
Oxfordshire -21 63 £40,000 - 14
East Sussex +2 53 £50,000 +33.33% 9
Kent +6 46 £43,000 +7.50% 9
Middlesex +7 5 £75,000 +39.53%
Isle of Wight - 2 £41,250 -
Sussex - 2 - -
CRM
England

For the 6 months to 19 July 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 374 (32.30%) Microsoft
2 346 (29.88%) Dynamics CRM
3 298 (25.73%) JavaScript
4 278 (24.01%) SQL
5 256 (22.11%) Agile Software Development
6 248 (21.42%) .NET
7 246 (21.24%) Marketing
8 245 (21.16%) HTML
9 232 (20.03%) C#
10 217 (18.74%) Finance
11 198 (17.10%) SQL Server
11 198 (17.10%) ERP
12 188 (16.23%) Salesforce.com
13 183 (15.80%) Degree
14 169 (14.59%) Dynamics 365
15 165 (14.25%) Analytical Skills
16 158 (13.64%) Problem-Solving
17 153 (13.21%) CSS
18 146 (12.61%) Project Management
19 126 (10.88%) SAP
20 122 (10.54%) Business Intelligence
21 115 (9.93%) Advertising
22 94 (8.12%) Retail
22 94 (8.12%) E-Commerce
23 90 (7.77%) Microsoft Azure
24 82 (7.08%) Microsoft Office
24 82 (7.08%) Java
24 82 (7.08%) Scrum
25 79 (6.82%) Oracle
25 79 (6.82%) Linux

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (6.22%) SharePoint
2 39 (3.37%) CMS
3 25 (2.16%) Apache
4 15 (1.30%) IIS
5 13 (1.12%) WebLogic
6 12 (1.04%) Confluence
6 12 (1.04%) MS Exchange
7 9 (0.78%) WordPress
8 8 (0.69%) BizTalk Server
9 7 (0.60%) Exchange Server 2010
9 7 (0.60%) JBoss
9 7 (0.60%) NetWeaver
9 7 (0.60%) Tomcat
10 5 (0.43%) SharePoint 2013
10 5 (0.43%) Skype for Business
11 4 (0.35%) Apache Spark
11 4 (0.35%) Smallworld
11 4 (0.35%) Umbraco
12 3 (0.26%) MS Project Server
12 3 (0.26%) SharePoint Server
Applications
1 82 (7.08%) Microsoft Office
2 53 (4.58%) Microsoft Excel
3 29 (2.50%) Microsoft PowerPoint
4 11 (0.95%) SPSS
5 10 (0.86%) Microsoft Project
6 6 (0.52%) Spreadsheet
7 5 (0.43%) MS Visio
8 2 (0.17%) Acrobat
8 2 (0.17%) Photoshop
9 1 (0.086%) Abaqus
9 1 (0.086%) Adobe Creative Suite
9 1 (0.086%) Mathcad
Business Applications
1 346 (29.88%) Dynamics CRM
2 67 (5.79%) Salesforce.com CRM
3 48 (4.15%) NetSuite
4 39 (3.37%) Dynamics NAV
5 32 (2.76%) Dynamics AX
6 20 (1.73%) SAP Business One
7 10 (0.86%) Eloqua
7 10 (0.86%) Remedy ITSM
8 9 (0.78%) Adobe Campaign
8 9 (0.78%) SAP S/4HANA
9 8 (0.69%) SAP CRM
10 7 (0.60%) Elite 3E
10 7 (0.60%) Oracle EBS R12
10 7 (0.60%) Oracle ERP
10 7 (0.60%) Oracle Procure-to-Pay
10 7 (0.60%) SAP ERP
11 6 (0.52%) Dynamics GP
11 6 (0.52%) Payment Gateway
11 6 (0.52%) Unit4 Business World
12 5 (0.43%) BPCS
Cloud Services
1 169 (14.59%) Dynamics 365
2 90 (7.77%) Microsoft Azure
3 61 (5.27%) SaaS
4 44 (3.80%) Amazon AWS
5 38 (3.28%) PaaS
6 37 (3.20%) Office 365
7 32 (2.76%) IaaS
8 24 (2.07%) Salesforce Service Cloud
9 21 (1.81%) npm
10 19 (1.64%) Force.com
11 15 (1.30%) Cloud Computing
12 11 (0.95%) Responsys
13 9 (0.78%) GitHub
14 8 (0.69%) Salesforce Sales Cloud
14 8 (0.69%) Silverpop
15 6 (0.52%) Adobe Analytics
15 6 (0.52%) Google Cloud Platform
15 6 (0.52%) Serverless
16 5 (0.43%) Boomi
16 5 (0.43%) Zapier
Communications & Networking
1 17 (1.47%) Internet
2 11 (0.95%) Software-Defined Networking
3 10 (0.86%) DNS
3 10 (0.86%) PBX
3 10 (0.86%) SMS
4 9 (0.78%) TCP/IP
5 7 (0.60%) Network Security
6 6 (0.52%) DHCP
6 6 (0.52%) Firewall
6 6 (0.52%) VoIP
7 5 (0.43%) SAN
7 5 (0.43%) Skype
8 4 (0.35%) Intranet
8 4 (0.35%) LAN
8 4 (0.35%) VLAN
8 4 (0.35%) WAN
9 3 (0.26%) NAS
9 3 (0.26%) RTP
9 3 (0.26%) SSL
10 2 (0.17%) Ethernet
Database & Business Intelligence
1 198 (17.10%) SQL Server
2 62 (5.35%) SQL Server Reporting Services
3 61 (5.27%) Power BI
4 58 (5.01%) MySQL
5 49 (4.23%) Data Warehouse
6 45 (3.89%) SQL Server Integration Services
7 36 (3.11%) Big Data
8 27 (2.33%) Relational Database
9 25 (2.16%) SQL Server 2008
10 24 (2.07%) PostgreSQL
11 20 (1.73%) SQL Server Analysis Services
12 16 (1.38%) Hadoop
12 16 (1.38%) SQL Server 2012
13 15 (1.30%) RDBMS
13 15 (1.30%) SAP BW
14 13 (1.12%) SAP HANA
15 12 (1.04%) NoSQL
16 11 (0.95%) Azure SQL Database
16 11 (0.95%) BusinessObjects
16 11 (0.95%) Oracle Exadata
Development Applications
1 28 (2.42%) Visual Studio
2 22 (1.90%) gulp
2 22 (1.90%) JIRA
3 21 (1.81%) Ant
3 21 (1.81%) Bower
3 21 (1.81%) Git (software)
3 21 (1.81%) Mocha
3 21 (1.81%) Vagrant
4 19 (1.64%) Team Foundation Server
5 16 (1.38%) Visual Studio Team System
6 13 (1.12%) Selenium
7 11 (0.95%) Jenkins
8 8 (0.69%) Octopus Deploy
8 8 (0.69%) Subversion
9 7 (0.60%) Gerrit
9 7 (0.60%) SQL Server Management Studio (SSMS)
9 7 (0.60%) TeamCity
10 5 (0.43%) JUnit
10 5 (0.43%) Maven
11 4 (0.35%) HP UFT
General
1 246 (21.24%) Marketing
2 217 (18.74%) Finance
3 115 (9.93%) Advertising
4 94 (8.12%) Retail
5 52 (4.49%) Manufacturing
6 50 (4.32%) Telecoms
7 29 (2.50%) Billing
8 14 (1.21%) Legal
8 14 (1.21%) Publishing
9 13 (1.12%) French Language
10 8 (0.69%) Banking
10 8 (0.69%) German Language
11 7 (0.60%) Law
12 6 (0.52%) Corporate Banking
12 6 (0.52%) Electronics
12 6 (0.52%) Financial Institution
13 5 (0.43%) Back Office
14 3 (0.26%) Games
14 3 (0.26%) Spanish Language
15 2 (0.17%) Automotive
Job Titles
1 279 (24.09%) Developer
2 199 (17.18%) Analyst
3 149 (12.87%) Consultant
4 93 (8.03%) Architect
5 76 (6.56%) CRM Consultant
6 65 (5.61%) Dynamics CRM Consultant
7 60 (5.18%) CRM Developer
8 58 (5.01%) IT Manager
9 56 (4.84%) Solutions Architect
10 53 (4.58%) Support Analyst
11 51 (4.40%) Administrator
12 48 (4.15%) .NET Developer
13 46 (3.97%) Applications Support
14 45 (3.89%) Microsoft Developer
15 43 (3.71%) Data Analyst
16 42 (3.63%) Business Analyst
17 41 (3.54%) Senior Developer
18 40 (3.45%) Project Manager
19 39 (3.37%) Account Manager
19 39 (3.37%) Software Developer
Libraries, Frameworks & Software Standards
1 248 (21.42%) .NET
2 245 (21.16%) HTML
3 153 (13.21%) CSS
4 75 (6.48%) ASP.NET
5 74 (6.39%) jQuery
6 56 (4.84%) AngularJS
6 56 (4.84%) Web Services
6 56 (4.84%) XML
7 50 (4.32%) REST
8 49 (4.23%) HTML5
9 41 (3.54%) Mason
10 37 (3.20%) Visualforce
11 36 (3.11%) .NET Framework
12 35 (3.02%) Node.js
13 33 (2.85%) J2EE
13 33 (2.85%) JSON
13 33 (2.85%) SOAP
14 28 (2.42%) ASP.NET MVC
15 27 (2.33%) ASP.NET Web API
16 26 (2.25%) Vue.js
Miscellaneous
1 165 (14.25%) Analytical Skills
2 67 (5.79%) Self-Motivation
3 63 (5.44%) Management Information System
4 53 (4.58%) Computer Science
5 50 (4.32%) Enterprise Software
6 38 (3.28%) Mobile App
7 29 (2.50%) User Experience
8 22 (1.90%) Social Media
9 21 (1.81%) Linux Command Line
10 17 (1.47%) Driving Licence
11 16 (1.38%) Data Centre
12 11 (0.95%) Internet of Things
13 10 (0.86%) Greenfield Project
14 9 (0.78%) Algorithms
15 8 (0.69%) Virtual Team
16 6 (0.52%) Data Structures
16 6 (0.52%) EPoS
17 5 (0.43%) Blog
17 5 (0.43%) Graphic Design
17 5 (0.43%) Hedge funds
Operating Systems
1 79 (6.82%) Linux
2 68 (5.87%) Windows
3 33 (2.85%) Windows Server
4 23 (1.99%) Ubuntu
5 18 (1.55%) Windows Server 2012
6 16 (1.38%) Unix
7 14 (1.21%) Mac OS X
8 8 (0.69%) Windows 10
8 8 (0.69%) Windows Server 2008
9 6 (0.52%) Windows 7
10 4 (0.35%) Android
11 2 (0.17%) Apple iOS
11 2 (0.17%) FreeBSD
11 2 (0.17%) Windows 8
12 1 (0.086%) CentOS
12 1 (0.086%) Windows Vista
12 1 (0.086%) Windows XP
Processes & Methodologies
1 256 (22.11%) Agile Software Development
2 198 (17.10%) ERP
3 158 (13.64%) Problem-Solving
4 146 (12.61%) Project Management
5 122 (10.54%) Business Intelligence
6 94 (8.12%) E-Commerce
7 82 (7.08%) Scrum
8 79 (6.82%) SDLC
9 77 (6.65%) Web Development
10 69 (5.96%) Migration
10 69 (5.96%) MVC
11 66 (5.70%) Stakeholder Management
12 64 (5.53%) Service Delivery
13 61 (5.27%) ITIL
14 58 (5.01%) Data Analysis
15 57 (4.92%) Analytics
16 56 (4.84%) Waterfall
17 54 (4.66%) Continuous Improvement
18 52 (4.49%) Mentoring
19 51 (4.40%) Presales
Programming Languages
1 298 (25.73%) JavaScript
2 278 (24.01%) SQL
3 232 (20.03%) C#
4 82 (7.08%) Java
5 58 (5.01%) PHP
6 45 (3.89%) T-SQL
7 41 (3.54%) Apex Code
8 29 (2.50%) Python
9 25 (2.16%) VB.NET
10 22 (1.90%) ES6
11 21 (1.81%) C
12 19 (1.64%) Delphi
12 19 (1.64%) VBA
13 16 (1.38%) ABAP
14 14 (1.21%) SOQL
14 14 (1.21%) SOSL
15 13 (1.12%) R
16 8 (0.69%) Data Analysis Expressions (DAX)
16 8 (0.69%) PL/SQL
17 7 (0.60%) VB
Qualifications
1 183 (15.80%) Degree
2 34 (2.94%) Computer Science Degree
3 28 (2.42%) Security Cleared
4 24 (2.07%) Microsoft Certification
5 22 (1.90%) SC Cleared
6 16 (1.38%) Numerate Degree
7 11 (0.95%) ISEB
8 9 (0.78%) DV Cleared
9 7 (0.60%) SAP Certification
10 6 (0.52%) PRINCE2 Practitioner
11 5 (0.43%) MCSE
12 4 (0.35%) ITIL Foundation Certificate
13 3 (0.26%) ACCA
13 3 (0.26%) CIMA
13 3 (0.26%) ISTQB
13 3 (0.26%) PRINCE2 Certification
14 2 (0.17%) A+ Certification
14 2 (0.17%) CCNA
14 2 (0.17%) Cisco Certification
14 2 (0.17%) HND
Quality Assurance & Compliance
1 40 (3.45%) QA
2 18 (1.55%) GDPR
3 13 (1.12%) Data Quality
4 12 (1.04%) SLA
5 8 (0.69%) PMO
6 7 (0.60%) ISO/IEC 27001
7 2 (0.17%) Solvency II
System Software
1 32 (2.76%) Active Directory
2 14 (1.21%) Docker
3 11 (0.95%) Virtual Desktop
4 9 (0.78%) Hyper-V
4 9 (0.78%) VMware Infrastructure
5 7 (0.60%) Virtual Machines
6 6 (0.52%) vSphere
7 3 (0.26%) Citrix Presentation Server
7 3 (0.26%) vCloud
7 3 (0.26%) XenDesktop
8 1 (0.086%) Apache Flume
8 1 (0.086%) HDFS
8 1 (0.086%) Terminal Server
8 1 (0.086%) Terminal Services
Systems Management
1 12 (1.04%) Puppet
2 10 (0.86%) Ansible
2 10 (0.86%) OpenView
3 5 (0.43%) CA Wily
4 4 (0.35%) SCCM
5 3 (0.26%) Nagios
5 3 (0.26%) SCOM
5 3 (0.26%) vMotion
6 2 (0.17%) FortiGate
6 2 (0.17%) Hadoop YARN
7 1 (0.086%) HP Quality Center
7 1 (0.086%) Microsoft Clustering
7 1 (0.086%) Microsoft Data Protection Manager
7 1 (0.086%) Oozie
7 1 (0.086%) Opscode Chef
7 1 (0.086%) Salt
7 1 (0.086%) SCDPM
7 1 (0.086%) Systems Management Server (SMS)
Vendors
1 374 (32.30%) Microsoft
2 188 (16.23%) Salesforce.com
3 126 (10.88%) SAP
4 79 (6.82%) Oracle
5 44 (3.80%) Sage
6 42 (3.63%) Adobe
7 31 (2.68%) Pardot
8 30 (2.59%) Epicor
9 29 (2.50%) Infor
10 21 (1.81%) Xero
11 19 (1.64%) Capita
12 18 (1.55%) Google
12 18 (1.55%) VMware
13 17 (1.47%) JD Edwards
13 17 (1.47%) ServiceNow
14 16 (1.38%) Marketo
15 15 (1.30%) IBM
16 14 (1.21%) Avaya
17 13 (1.12%) Cisco
17 13 (1.12%) Salesforce Marketing Cloud