Period
to 19 February 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 February 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
19 Feb 2019
Same period 2018 Same period 2017
Rank 88 69 64
Rank change year-on-year -19 -5 +8
Permanent jobs citing CRM 906 1,354 1,292
As % of all permanent IT jobs advertised in the South East 3.37% 4.30% 4.16%
As % of the Processes & Methodologies category 3.70% 4.78% 4.67%
Number of salaries quoted 780 1,044 912
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £26,575 £26,250
90th Percentile £71,250 £73,750 £70,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 24,506 28,326 27,664
As % of all permanent IT jobs advertised in the South East 91.28% 90.01% 89.09%
Number of salaries quoted 20,023 23,440 22,688
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,000 £27,500 £27,500
90th Percentile £73,500 £68,750 £68,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 19 February 2019.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 19 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -14 357 £45,000 - 82
Berkshire +1 242 £50,000 +11.11% 48
Hampshire -25 201 £40,000 - 53
Surrey -18 182 £50,000 +11.11% 32
Buckinghamshire -19 63 £35,000 -22.22% 19
West Sussex -42 57 £50,000 +51.52% 5
Kent +52 56 £37,500 -21.05% 16
Oxfordshire -8 52 £40,000 -20.00% 15
East Sussex -32 36 £48,748 +21.87% 10
Middlesex +14 9 £69,700 +9.33%
Home Counties - 1 - -
CRM
England

For the 6 months to 19 February 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 287 (31.68%) Microsoft
2 229 (25.28%) Agile Software Development
3 228 (25.17%) Dynamics CRM
4 217 (23.95%) SQL
5 202 (22.30%) .NET
6 184 (20.31%) C#
7 181 (19.98%) Degree
8 167 (18.43%) SQL Server
9 162 (17.88%) JavaScript
10 152 (16.78%) Marketing
11 142 (15.67%) Finance
12 134 (14.79%) Salesforce.com
13 131 (14.46%) Project Management
14 117 (12.91%) ERP
15 112 (12.36%) Problem-Solving
16 110 (12.14%) SAP
16 110 (12.14%) Microsoft Azure
17 107 (11.81%) HTML
18 98 (10.82%) Business Intelligence
19 96 (10.60%) Analytical Skills
20 95 (10.49%) Oracle
21 92 (10.15%) ASP.NET
21 92 (10.15%) CSS
22 84 (9.27%) Windows
23 82 (9.05%) Microsoft Office
23 82 (9.05%) Java
24 77 (8.50%) Migration
25 75 (8.28%) SharePoint
26 70 (7.73%) MVC
26 70 (7.73%) jQuery

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (8.28%) SharePoint
2 37 (4.08%) CMS
3 13 (1.43%) IIS
4 12 (1.32%) Oracle SOA Suite
5 11 (1.21%) Confluence
5 11 (1.21%) WordPress
6 8 (0.88%) MS Exchange
7 7 (0.77%) Apache
7 7 (0.77%) Documentum
8 6 (0.66%) EPiServer
8 6 (0.66%) Kentico
8 6 (0.66%) Oracle Workflow
9 5 (0.55%) BizTalk Server
9 5 (0.55%) JBoss
9 5 (0.55%) MS Project Server
9 5 (0.55%) Umbraco
9 5 (0.55%) WebLogic
10 4 (0.44%) Exchange Server 2010
10 4 (0.44%) NetWeaver
11 3 (0.33%) Adobe Experience Manager
Applications
1 82 (9.05%) Microsoft Office
2 53 (5.85%) Microsoft Excel
3 35 (3.86%) Microsoft PowerPoint
4 11 (1.21%) Microsoft Project
5 8 (0.88%) MS Visio
6 5 (0.55%) Spreadsheet
7 4 (0.44%) EngageOne
8 3 (0.33%) Photoshop
9 1 (0.11%) Adobe Creative Suite
9 1 (0.11%) Adobe Illustrator
9 1 (0.11%) InfoPath
9 1 (0.11%) SPSS
Business Applications
1 228 (25.17%) Dynamics CRM
2 30 (3.31%) Salesforce.com CRM
3 28 (3.09%) Dynamics AX
4 22 (2.43%) NetSuite
5 19 (2.10%) SAP S/4HANA
6 16 (1.77%) SAP CRM
7 14 (1.55%) SAP FI
7 14 (1.55%) SAP IS-U
8 13 (1.43%) SAP CO
8 13 (1.43%) SAP FI/CO
9 9 (0.99%) SAP Business ByDesign
10 8 (0.88%) SAP GRC
11 7 (0.77%) Dynamics NAV
11 7 (0.77%) Oracle Applications
12 6 (0.66%) SAP ERP
13 4 (0.44%) Dynamics GP
13 4 (0.44%) Oracle CRM
13 4 (0.44%) SAP MM
13 4 (0.44%) SAP SD
13 4 (0.44%) Scribe Insight
Cloud Services
1 110 (12.14%) Microsoft Azure
2 58 (6.40%) Dynamics 365
3 52 (5.74%) SaaS
4 36 (3.97%) Office 365
5 27 (2.98%) PaaS
6 23 (2.54%) IaaS
7 18 (1.99%) Amazon AWS
8 15 (1.66%) GitHub
9 13 (1.43%) Google Analytics
10 10 (1.10%) Silverpop
10 10 (1.10%) SuccessFactors
11 9 (0.99%) Force.com
12 8 (0.88%) Salesforce Sales Cloud
13 7 (0.77%) Azure Active Directory
14 6 (0.66%) Azure Data Factory
14 6 (0.66%) Cloud Computing
15 4 (0.44%) Google Cloud Platform
15 4 (0.44%) Scribe Online
16 3 (0.33%) Adobe Analytics
16 3 (0.33%) Oracle Service Cloud
Communications & Networking
1 34 (3.75%) Internet
2 29 (3.20%) Firewall
2 29 (3.20%) TCP/IP
3 19 (2.10%) DNS
4 14 (1.55%) DHCP
5 10 (1.10%) Wireless
6 9 (0.99%) VoIP
7 7 (0.77%) Intranet
7 7 (0.77%) LAN
7 7 (0.77%) WAN
8 6 (0.66%) Extranet
8 6 (0.66%) VPN
9 5 (0.55%) Network Security
9 5 (0.55%) VLAN
10 4 (0.44%) Software-Defined Networking
11 3 (0.33%) Broadband
11 3 (0.33%) HTTP
11 3 (0.33%) HTTPS
11 3 (0.33%) MPLS
11 3 (0.33%) Skype
Database & Business Intelligence
1 167 (18.43%) SQL Server
2 41 (4.53%) MySQL
3 38 (4.19%) SQL Server Reporting Services
4 36 (3.97%) SQL Server Integration Services
5 30 (3.31%) Power BI
6 27 (2.98%) Relational Database
7 24 (2.65%) Data Warehouse
8 22 (2.43%) SAP HANA
9 18 (1.99%) SQL Server 2008
10 16 (1.77%) DB2
11 15 (1.66%) Big Data
12 14 (1.55%) Oracle Database
13 12 (1.32%) Oracle Database 10g
14 11 (1.21%) SQL Server 2012
15 10 (1.10%) BusinessObjects
15 10 (1.10%) NoSQL
15 10 (1.10%) SAP BW
16 8 (0.88%) Crystal Reports
16 8 (0.88%) Hadoop
16 8 (0.88%) SAP Data Services
Development Applications
1 29 (3.20%) Visual Studio
2 22 (2.43%) JIRA
3 21 (2.32%) Team Foundation Server
4 19 (2.10%) Git (software)
5 15 (1.66%) Octopus Deploy
6 9 (0.99%) Subversion
7 8 (0.88%) TeamCity
8 7 (0.77%) Visual Studio Team System
9 6 (0.66%) Oracle Forms
10 5 (0.55%) Gerrit
10 5 (0.55%) Jenkins
10 5 (0.55%) Selenium
11 2 (0.22%) Android Studio
11 2 (0.22%) Appium
11 2 (0.22%) Gradle
11 2 (0.22%) Grunt
11 2 (0.22%) gulp
11 2 (0.22%) JUnit
11 2 (0.22%) Mockito
11 2 (0.22%) webpack
General
1 152 (16.78%) Marketing
2 142 (15.67%) Finance
3 38 (4.19%) Retail
4 28 (3.09%) Telecoms
5 23 (2.54%) Billing
6 21 (2.32%) Legal
7 19 (2.10%) Manufacturing
8 14 (1.55%) Publishing
9 11 (1.21%) Advertising
10 9 (0.99%) Back Office
10 9 (0.99%) Electronics
10 9 (0.99%) Law
11 8 (0.88%) German Language
12 7 (0.77%) French Language
12 7 (0.77%) Games
13 4 (0.44%) Banking
13 4 (0.44%) Military
13 4 (0.44%) Multimedia
14 2 (0.22%) Dutch Language
14 2 (0.22%) Pharmaceutical
Job Titles
1 201 (22.19%) Developer
2 145 (16.00%) Analyst
3 79 (8.72%) Consultant
4 72 (7.95%) Applications Support
5 64 (7.06%) Architect
6 61 (6.73%) .NET Developer
7 56 (6.18%) Administrator
8 50 (5.52%) Project Manager
9 47 (5.19%) C# Developer
10 44 (4.86%) Business Analyst
10 44 (4.86%) Support Analyst
11 41 (4.53%) Software Developer
12 37 (4.08%) IT Manager
12 37 (4.08%) Solutions Architect
13 32 (3.53%) C# .NET Developer
14 30 (3.31%) CRM Developer
14 30 (3.31%) SQL Developer
15 29 (3.20%) Applications Support Analyst
15 29 (3.20%) Support Engineer
16 28 (3.09%) Senior Developer
Libraries, Frameworks & Software Standards
1 202 (22.30%) .NET
2 107 (11.81%) HTML
3 92 (10.15%) ASP.NET
3 92 (10.15%) CSS
4 70 (7.73%) jQuery
5 60 (6.62%) Web Services
6 55 (6.07%) XML
7 35 (3.86%) AngularJS
8 30 (3.31%) .NET Framework
8 30 (3.31%) SOAP
9 29 (3.20%) ASP.NET MVC
9 29 (3.20%) REST
10 25 (2.76%) ASP.NET Web API
10 25 (2.76%) Middleware
10 25 (2.76%) WinForms
11 22 (2.43%) HTML5
12 21 (2.32%) CSS3
12 21 (2.32%) WCF
12 21 (2.32%) XHTML
13 20 (2.21%) WPF
Miscellaneous
1 96 (10.60%) Analytical Skills
2 57 (6.29%) Self-Motivation
3 35 (3.86%) Management Information System
4 27 (2.98%) Greenfield Project
5 26 (2.87%) Data Centre
6 25 (2.76%) Fintech
7 21 (2.32%) Enterprise Software
7 21 (2.32%) Mobile App
8 19 (2.10%) User Experience
9 15 (1.66%) Data Structures
9 15 (1.66%) Driving Licence
10 13 (1.43%) Public Cloud
10 13 (1.43%) Social Media
11 11 (1.21%) FMCG
11 11 (1.21%) Internet of Things
12 8 (0.88%) CMDB
12 8 (0.88%) Hybrid Cloud
12 8 (0.88%) Private Cloud
13 7 (0.77%) Client/Server
14 5 (0.55%) Smartphone
Operating Systems
1 84 (9.27%) Windows
2 42 (4.64%) Linux
3 32 (3.53%) Apple iOS
4 31 (3.42%) Windows Server
5 15 (1.66%) Windows Server 2008
6 14 (1.55%) Windows Server 2012
7 12 (1.32%) Windows 10
8 9 (0.99%) Android
9 8 (0.88%) Windows 7
10 7 (0.77%) Unix
11 4 (0.44%) Red Hat Enterprise Linux
12 3 (0.33%) Windows NT
12 3 (0.33%) Windows XP
13 2 (0.22%) Mac OS
14 1 (0.11%) Windows 8
Processes & Methodologies
1 229 (25.28%) Agile Software Development
2 131 (14.46%) Project Management
3 117 (12.91%) ERP
4 112 (12.36%) Problem-Solving
5 98 (10.82%) Business Intelligence
6 77 (8.50%) Migration
7 70 (7.73%) MVC
8 67 (7.40%) Scrum
9 63 (6.95%) SDLC
10 62 (6.84%) Stakeholder Management
11 61 (6.73%) ITIL
12 58 (6.40%) Analytics
13 49 (5.41%) Data Migration
14 46 (5.08%) Web Development
15 45 (4.97%) Continuous Improvement
15 45 (4.97%) E-Commerce
15 45 (4.97%) Workflow
16 44 (4.86%) Business Analysis
16 44 (4.86%) DevOps
17 43 (4.75%) Service Management
Programming Languages
1 217 (23.95%) SQL
2 184 (20.31%) C#
3 162 (17.88%) JavaScript
4 82 (9.05%) Java
5 49 (5.41%) PHP
6 47 (5.19%) T-SQL
7 35 (3.86%) C
7 35 (3.86%) VB.NET
8 23 (2.54%) ABAP
9 21 (2.32%) PowerShell
10 14 (1.55%) VB
11 12 (1.32%) Apex Code
12 9 (0.99%) C++
13 8 (0.88%) PL/SQL
14 7 (0.77%) VB6
14 7 (0.77%) VBScript
15 6 (0.66%) Python
15 6 (0.66%) VBA
16 4 (0.44%) Perl
16 4 (0.44%) Shell Script
Qualifications
1 181 (19.98%) Degree
2 22 (2.43%) Security Cleared
3 19 (2.10%) Computer Science Degree
3 19 (2.10%) Microsoft Certification
3 19 (2.10%) SC Cleared
4 12 (1.32%) Master's Degree
5 10 (1.10%) ISEB
5 10 (1.10%) TOGAF Certification
6 8 (0.88%) CCNA
6 8 (0.88%) Cisco Certification
7 7 (0.77%) HND
8 6 (0.66%) DV Cleared
9 5 (0.55%) ACCA
9 5 (0.55%) CIMA
9 5 (0.55%) HNC
9 5 (0.55%) ITIL Certification
10 4 (0.44%) MCSA
10 4 (0.44%) MCSE
11 3 (0.33%) A+ Certification
11 3 (0.33%) PMI Certification
Quality Assurance & Compliance
1 65 (7.17%) QA
2 40 (4.42%) GDPR
3 25 (2.76%) SLA
4 14 (1.55%) PMO
5 9 (0.99%) GAMP
6 8 (0.88%) Data Quality
6 8 (0.88%) Sarbanes-Oxley
7 5 (0.55%) ISO/IEC 27001
8 1 (0.11%) Cyber Essentials
8 1 (0.11%) ISO 14001
8 1 (0.11%) ISO 22301
8 1 (0.11%) ISO 9001
System Software
1 27 (2.98%) VMware Infrastructure
2 26 (2.87%) Active Directory
3 13 (1.43%) Virtual Machines
4 11 (1.21%) Hyper-V
5 7 (0.77%) vSphere
6 5 (0.55%) Docker
6 5 (0.55%) Virtual Desktop
7 4 (0.44%) VMware ESXi
8 2 (0.22%) Firmware
9 1 (0.11%) Forefront TMG
9 1 (0.11%) Microsoft App-V
9 1 (0.11%) XenApp
9 1 (0.11%) XenDesktop
Systems Management
1 14 (1.55%) Terraform
2 12 (1.32%) Ansible
3 8 (0.88%) Puppet
4 5 (0.55%) Microsoft Clustering
5 3 (0.33%) Graylog
5 3 (0.33%) Opscode Chef
5 3 (0.33%) PingFederate
6 2 (0.22%) AirWatch
6 2 (0.22%) HP Quality Center
7 1 (0.11%) Cisco CUCM
7 1 (0.11%) Cisco UCCX
7 1 (0.11%) Microsoft Intune
7 1 (0.11%) NetBackup
7 1 (0.11%) SCCM
7 1 (0.11%) SCOM
7 1 (0.11%) WSUS
Vendors
1 287 (31.68%) Microsoft
2 134 (14.79%) Salesforce.com
3 110 (12.14%) SAP
4 95 (10.49%) Oracle
5 30 (3.31%) Adobe
5 30 (3.31%) VMware
6 20 (2.21%) Cisco
6 20 (2.21%) IBM
7 19 (2.10%) Google
8 13 (1.43%) JD Edwards
9 12 (1.32%) Sage
10 11 (1.21%) Informatica
10 11 (1.21%) Workday
11 9 (0.99%) Pardot
11 9 (0.99%) ServiceNow
11 9 (0.99%) webMethods
12 8 (0.88%) Citrix
12 8 (0.88%) Thunderhead
13 7 (0.77%) Mitel
13 7 (0.77%) OpenText