Period
to 26 April 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 April 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
26 Apr 2018
Same period 2017 Same period 2016
Rank 73 75 64
Rank change year-on-year +2 -11 +2
Permanent jobs citing CRM 1,296 1,123 1,737
As % of all permanent IT jobs advertised in the South East 4.12% 3.78% 4.45%
As % of the Processes & Methodologies category 4.63% 4.30% 5.04%
Number of salaries quoted 1,013 904 1,405
South East median annual salary £45,000 £43,500 £45,000
Median salary % change year-on-year +3.45% -3.33% -5.26%
10th Percentile £29,000 £27,075 £26,250
90th Percentile £75,000 £67,500 £80,000
England median annual salary £50,000 £47,500 £47,000
% change year-on-year +5.26% +1.06% -1.05%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27,969 26,086 34,460
As % of all permanent IT jobs advertised in the South East 88.87% 87.83% 88.32%
Number of salaries quoted 23,111 21,508 29,023
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,000 £26,250
90th Percentile £70,000 £68,750 £68,750
England median annual salary £50,000 £50,000 £47,961
% change year-on-year - +4.25% +3.14%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 26 April 2018.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 26 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +14 499 £50,000 +17.65% 90
Berkshire +9 299 £50,000 +11.11% 62
Hampshire +17 289 £45,000 +12.50% 49
Surrey -15 279 £45,000 -5.26% 27
Buckinghamshire +29 128 £52,500 +61.54% 19
West Sussex -7 95 £45,000 - 15
East Sussex +38 82 £45,000 +80.00% 16
Oxfordshire -16 73 £43,250 -8.95% 9
Kent -15 37 £50,000 +25.00% 13
Sussex -26 4 £67,500 +3.85%
Middlesex +3 1 - -
Isle of Wight - 1 £45,000 - 1
CRM
England

For the 6 months to 26 April 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 392 (30.25%) Microsoft
2 381 (29.40%) Dynamics CRM
3 332 (25.62%) JavaScript
4 272 (20.99%) Agile Software Development
5 262 (20.22%) HTML
6 247 (19.06%) .NET
7 246 (18.98%) SQL
8 236 (18.21%) Marketing
9 227 (17.52%) C#
10 226 (17.44%) Finance
11 204 (15.74%) Salesforce.com
12 193 (14.89%) ERP
13 186 (14.35%) CSS
14 181 (13.97%) Dynamics 365
15 164 (12.65%) Advertising
16 154 (11.88%) Degree
17 139 (10.73%) SQL Server
18 134 (10.34%) MVC
19 132 (10.19%) SAP
20 130 (10.03%) Problem-Solving
21 125 (9.65%) Business Intelligence
22 124 (9.57%) Project Management
23 117 (9.03%) Analytical Skills
24 109 (8.41%) Web Development
25 105 (8.10%) jQuery
26 97 (7.48%) PHP
27 96 (7.41%) E-Commerce
28 94 (7.25%) Windows
29 93 (7.18%) Linux
29 93 (7.18%) ASP.NET

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (6.17%) SharePoint
2 29 (2.24%) Apache
3 20 (1.54%) CMS
4 19 (1.47%) BizTalk Server
5 14 (1.08%) IIS
6 13 (1.00%) SharePoint 2013
7 9 (0.69%) MS Exchange
7 9 (0.69%) WebLogic
8 8 (0.62%) Apache Pig
8 8 (0.62%) Confluence
9 7 (0.54%) Tomcat
10 6 (0.46%) Apache Spark
10 6 (0.46%) NetWeaver
10 6 (0.46%) Oracle SOA Suite
10 6 (0.46%) SAP EP
11 5 (0.39%) Exchange Server 2010
11 5 (0.39%) WordPress
12 4 (0.31%) Skype for Business
12 4 (0.31%) Umbraco
13 2 (0.15%) Sitecore CMS
Applications
1 80 (6.17%) Microsoft Office
2 73 (5.63%) Microsoft Excel
3 16 (1.23%) Microsoft PowerPoint
4 12 (0.93%) SPSS
5 10 (0.77%) MS Visio
6 6 (0.46%) Microsoft Project
7 4 (0.31%) Spreadsheet
8 1 (0.077%) Photoshop
Business Applications
1 381 (29.40%) Dynamics CRM
2 58 (4.48%) Salesforce.com CRM
3 57 (4.40%) NetSuite
4 34 (2.62%) Dynamics AX
5 32 (2.47%) SAP CRM
6 28 (2.16%) Dynamics NAV
7 16 (1.23%) SAP Business One
8 14 (1.08%) Eloqua
8 14 (1.08%) SAP Hybris
9 13 (1.00%) Elite 3E
10 11 (0.85%) Sage X3
11 10 (0.77%) Remedy ITSM
12 9 (0.69%) Dynamics GP
13 8 (0.62%) Adobe Campaign
13 8 (0.62%) SAP FS
14 7 (0.54%) BPCS
15 6 (0.46%) Oracle EBS R12
16 5 (0.39%) Oracle ERP
16 5 (0.39%) Sage 200
16 5 (0.39%) SAP ERP
Cloud Services
1 181 (13.97%) Dynamics 365
2 68 (5.25%) Microsoft Azure
3 52 (4.01%) Office 365
4 48 (3.70%) SaaS
5 40 (3.09%) Amazon AWS
6 27 (2.08%) Salesforce Service Cloud
7 24 (1.85%) npm
8 20 (1.54%) Force.com
9 19 (1.47%) PaaS
10 11 (0.85%) Boomi
10 11 (0.85%) IaaS
11 10 (0.77%) Responsys
12 9 (0.69%) Silverpop
13 8 (0.62%) Cloud Computing
13 8 (0.62%) Salesforce Sales Cloud
14 6 (0.46%) SuccessFactors
15 5 (0.39%) GitHub
15 5 (0.39%) Google Analytics
15 5 (0.39%) Zapier
16 4 (0.31%) Azure Active Directory
Communications & Networking
1 12 (0.93%) TCP/IP
2 11 (0.85%) SMS
2 11 (0.85%) VLAN
2 11 (0.85%) VoIP
3 10 (0.77%) DNS
4 9 (0.69%) Internet
5 8 (0.62%) Firewall
6 6 (0.46%) Intranet
6 6 (0.46%) ISDN
6 6 (0.46%) PBX
6 6 (0.46%) Skype
7 5 (0.39%) Network Security
7 5 (0.39%) SSL
8 4 (0.31%) DHCP
8 4 (0.31%) LAN
8 4 (0.31%) SAN
8 4 (0.31%) WAN
9 3 (0.23%) Ethernet
9 3 (0.23%) NAS
9 3 (0.23%) Wi-Fi
Database & Business Intelligence
1 139 (10.73%) SQL Server
2 90 (6.94%) MySQL
3 47 (3.63%) SQL Server Reporting Services
4 37 (2.85%) SQL Server Integration Services
5 36 (2.78%) Data Warehouse
6 35 (2.70%) Big Data
7 26 (2.01%) Power BI
8 22 (1.70%) SQL Server 2012
9 21 (1.62%) SQL Server Analysis Services
10 20 (1.54%) MongoDB
11 19 (1.47%) Azure SQL Database
11 19 (1.47%) NoSQL
12 18 (1.39%) Hadoop
12 18 (1.39%) Relational Database
13 15 (1.16%) PostgreSQL
14 12 (0.93%) MS Access
15 11 (0.85%) Oracle Reports
16 9 (0.69%) Apache Hive
16 9 (0.69%) Crystal Reports
16 9 (0.69%) RDBMS
Development Applications
1 32 (2.47%) Team Foundation Server
2 29 (2.24%) JIRA
3 26 (2.01%) gulp
4 24 (1.85%) Ant
5 22 (1.70%) Visual Studio Team System
6 20 (1.54%) Visual Studio
7 18 (1.39%) LSMW
8 16 (1.23%) Vagrant
9 14 (1.08%) Bower
9 14 (1.08%) Git (software)
9 14 (1.08%) Mocha
10 12 (0.93%) webpack
11 10 (0.77%) Jasmine
11 10 (0.77%) Karma Test Runner
11 10 (0.77%) Protractor
11 10 (0.77%) Selenium
12 9 (0.69%) HP UFT
13 6 (0.46%) Jenkins
13 6 (0.46%) MSBuild
14 5 (0.39%) Maven
General
1 236 (18.21%) Marketing
2 226 (17.44%) Finance
3 164 (12.65%) Advertising
4 78 (6.02%) Retail
5 44 (3.40%) Manufacturing
6 41 (3.16%) Telecoms
7 35 (2.70%) Legal
8 28 (2.16%) Billing
9 20 (1.54%) French Language
10 15 (1.16%) Law
11 12 (0.93%) Publishing
12 10 (0.77%) Banking
13 7 (0.54%) Financial Institution
13 7 (0.54%) German Language
14 4 (0.31%) Aerospace
15 3 (0.23%) Electronics
15 3 (0.23%) Games
16 2 (0.15%) Brand Awareness
16 2 (0.15%) Investment Banking
16 2 (0.15%) Pharmaceutical
Job Titles
1 376 (29.01%) Developer
2 243 (18.75%) Analyst
3 139 (10.73%) Consultant
4 95 (7.33%) CRM Developer
5 90 (6.94%) Architect
6 73 (5.63%) Business Analyst
7 65 (5.02%) Administrator
7 65 (5.02%) PHP Developer
8 64 (4.94%) CRM Consultant
9 60 (4.63%) Support Analyst
10 59 (4.55%) CRM Analyst
11 53 (4.09%) Applications Support
12 50 (3.86%) Dynamics CRM Developer
13 46 (3.55%) .NET Developer
13 46 (3.55%) Senior Developer
13 46 (3.55%) Support Engineer
14 45 (3.47%) Dynamics CRM Consultant
15 44 (3.40%) C# Developer
16 43 (3.32%) Project Manager
17 42 (3.24%) Solutions Architect
Libraries, Frameworks & Software Standards
1 262 (20.22%) HTML
2 247 (19.06%) .NET
3 186 (14.35%) CSS
4 105 (8.10%) jQuery
5 93 (7.18%) ASP.NET
6 75 (5.79%) HTML5
7 69 (5.32%) Web Services
8 62 (4.78%) AngularJS
9 57 (4.40%) Visualforce
10 55 (4.24%) REST
11 53 (4.09%) XML
12 49 (3.78%) Twitter Bootstrap
13 47 (3.63%) Mason
14 45 (3.47%) WCF
15 42 (3.24%) .NET Framework
15 42 (3.24%) SOAP
16 36 (2.78%) ASP.NET MVC
16 36 (2.78%) Node.js
17 34 (2.62%) XHTML
18 33 (2.55%) LAMP
Miscellaneous
1 117 (9.03%) Analytical Skills
2 76 (5.86%) Self-Motivation
3 52 (4.01%) Computer Science
4 41 (3.16%) User Experience
5 38 (2.93%) Enterprise Software
6 33 (2.55%) Management Information System
7 19 (1.47%) Social Media
8 16 (1.23%) Greenfield Project
9 15 (1.16%) Linux Command Line
10 13 (1.00%) Mobile App
11 12 (0.93%) Driving Licence
12 11 (0.85%) EPoS
12 11 (0.85%) Fintech
13 9 (0.69%) Algorithms
13 9 (0.69%) Virtual Team
14 7 (0.54%) Hedge funds
15 5 (0.39%) Data Structures
15 5 (0.39%) Minimum Viable Product
15 5 (0.39%) Private Cloud
15 5 (0.39%) Public Cloud
Operating Systems
1 94 (7.25%) Windows
2 93 (7.18%) Linux
3 39 (3.01%) Windows Server
4 38 (2.93%) Windows Server 2012
5 32 (2.47%) Ubuntu
6 20 (1.54%) Mac OS X
7 19 (1.47%) CentOS
8 18 (1.39%) Unix
9 16 (1.23%) Windows Server 2008
10 8 (0.62%) Windows 10
11 7 (0.54%) Android
11 7 (0.54%) Windows 7
12 3 (0.23%) Windows 8
13 2 (0.15%) Apple iOS
14 1 (0.077%) FreeBSD
Processes & Methodologies
1 272 (20.99%) Agile Software Development
2 193 (14.89%) ERP
3 134 (10.34%) MVC
4 130 (10.03%) Problem-Solving
5 125 (9.65%) Business Intelligence
6 124 (9.57%) Project Management
7 109 (8.41%) Web Development
8 96 (7.41%) E-Commerce
9 87 (6.71%) Business Development
10 76 (5.86%) Migration
11 74 (5.71%) Analytics
12 73 (5.63%) ITIL
13 67 (5.17%) Stakeholder Management
14 66 (5.09%) Data Analysis
15 63 (4.86%) OOP
16 62 (4.78%) Scrum
17 61 (4.71%) SDLC
18 59 (4.55%) Mentoring
19 55 (4.24%) Presales
20 54 (4.17%) Workflow
Programming Languages
1 332 (25.62%) JavaScript
2 246 (18.98%) SQL
3 227 (17.52%) C#
4 97 (7.48%) PHP
5 70 (5.40%) Java
6 59 (4.55%) Apex Code
7 36 (2.78%) T-SQL
8 30 (2.31%) Python
9 24 (1.85%) ES6
9 24 (1.85%) VB.NET
10 22 (1.70%) ABAP
11 21 (1.62%) C
12 17 (1.31%) SOQL
12 17 (1.31%) SOSL
13 16 (1.23%) PHP 5
14 15 (1.16%) R
15 12 (0.93%) PL/SQL
15 12 (0.93%) Ruby
16 10 (0.77%) Bash Shell
16 10 (0.77%) Delphi
Qualifications
1 154 (11.88%) Degree
2 29 (2.24%) Microsoft Certification
3 28 (2.16%) Computer Science Degree
4 26 (2.01%) Security Cleared
5 19 (1.47%) SC Cleared
6 16 (1.23%) Numerate Degree
7 14 (1.08%) A+ Certification
8 13 (1.00%) ISEB
9 10 (0.77%) ITIL Certification
10 8 (0.62%) MBA
11 7 (0.54%) DV Cleared
12 6 (0.46%) ISTQB
12 6 (0.46%) MCSE
12 6 (0.46%) PRINCE2 Certification
13 4 (0.31%) CCNA
13 4 (0.31%) Cisco Certification
13 4 (0.31%) SAP Certification
14 3 (0.23%) BC Cleared
14 3 (0.23%) MCP
15 2 (0.15%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 40 (3.09%) QA
2 25 (1.93%) Data Quality
3 15 (1.16%) SLA
4 13 (1.00%) GDPR
5 4 (0.31%) ISO/IEC 27001
6 2 (0.15%) PMO
6 2 (0.15%) Solvency II
7 1 (0.077%) Actionable Recommendations
7 1 (0.077%) Sarbanes-Oxley
System Software
1 47 (3.63%) Active Directory
2 11 (0.85%) Docker
3 10 (0.77%) Hyper-V
4 8 (0.62%) VMware Infrastructure
5 6 (0.46%) Virtual Machines
6 4 (0.31%) Apache Flume
6 4 (0.31%) HDFS
7 3 (0.23%) Citrix Presentation Server
7 3 (0.23%) vCloud
7 3 (0.23%) vSphere
7 3 (0.23%) XenDesktop
8 1 (0.077%) Terminal Server
8 1 (0.077%) Terminal Services
Systems Management
1 10 (0.77%) OpenView
2 6 (0.46%) Puppet
3 5 (0.39%) CA Wily
3 5 (0.39%) SCCM
4 4 (0.31%) HP Quality Center
4 4 (0.31%) Oozie
5 3 (0.23%) Nagios
5 3 (0.23%) SCOM
5 3 (0.23%) vMotion
6 2 (0.15%) Ansible
6 2 (0.15%) Microsoft Data Protection Manager
7 1 (0.077%) Hadoop YARN
7 1 (0.077%) HP ALM
7 1 (0.077%) Opscode Chef
7 1 (0.077%) Salt
7 1 (0.077%) SCDPM
7 1 (0.077%) WSUS
Vendors
1 392 (30.25%) Microsoft
2 204 (15.74%) Salesforce.com
3 132 (10.19%) SAP
4 64 (4.94%) Oracle
5 55 (4.24%) Sage
6 43 (3.32%) Adobe
7 39 (3.01%) Infor
8 35 (2.70%) Pardot
9 34 (2.62%) Epicor
10 29 (2.24%) VMware
11 26 (2.01%) IBM
12 23 (1.77%) Tableau
13 20 (1.54%) Google
14 18 (1.39%) JD Edwards
14 18 (1.39%) Xero
15 17 (1.31%) Marketo
16 16 (1.23%) hybris
16 16 (1.23%) Twitter
16 16 (1.23%) Zend
17 15 (1.16%) IFS