Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 70 56 87
Rank change year-on-year -14 +31 -26
Permanent jobs citing CRM 1293 1662 1436
As % of all permanent IT jobs advertised in the South East 4.23% 4.79% 3.35%
As % of the Processes & Methodologies category 4.83% 5.48% 3.85%
Number of salaries quoted 1013 1215 1255
South East median annual salary £42,500 £45,000 £45,000
Median salary % change year-on-year -5.56% - -
10th Percentile £26,250 £26,100 £26,250
90th Percentile £70,000 £75,000 £73,750
England median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26767 30310 37262
As % of all permanent IT jobs advertised in the South East 87.47% 87.42% 86.96%
Number of salaries quoted 22046 25151 30804
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,250
90th Percentile £68,750 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 20 November 2017.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -12 458 £45,000 - 42
Surrey -9 352 £45,000 -1.64% 16
Berkshire -25 257 £45,000 -10.00% 27
Hampshire +12 232 £42,500 +13.33% 22
West Sussex -19 127 £35,000 -17.65% 5
Buckinghamshire +30 120 £45,000 +12.50% 4
Oxfordshire +8 83 £40,000 +14.29% 11
East Sussex -18 66 £40,000 -5.33% 10
Kent -32 25 £35,000 -7.89% 1
Middlesex +3 14 £55,000 +4.76% 1
Sussex -8 1 £29,000 -31.76% 1
CRM
England

For the 6 months to 20 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for CRM.

1 383 (29.62%) Dynamics CRM
2 373 (28.85%) Microsoft
3 296 (22.89%) SQL
3 296 (22.89%) Agile Software Development
4 282 (21.81%) .NET
5 260 (20.11%) Finance
6 240 (18.56%) C#
7 221 (17.09%) JavaScript
8 182 (14.08%) Salesforce.com
9 181 (14.00%) Degree
10 173 (13.38%) Marketing
11 170 (13.15%) ERP
12 169 (13.07%) SQL Server
13 155 (11.99%) HTML
14 149 (11.52%) Project Management
15 144 (11.14%) SAP
15 144 (11.14%) SharePoint
16 140 (10.83%) Windows
17 132 (10.21%) Business Intelligence
18 129 (9.98%) CSS
19 110 (8.51%) MVC
20 106 (8.20%) ASP.NET
21 103 (7.97%) Microsoft Azure
22 100 (7.73%) Analytical Skills
23 97 (7.50%) Business Development
24 88 (6.81%) Dynamics 365
25 87 (6.73%) Computer Science
26 85 (6.57%) Mentoring
27 84 (6.50%) Business Analysis
27 84 (6.50%) Java

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 144 (11.14%) SharePoint
2 32 (2.47%) Skype for Business
3 24 (1.86%) BizTalk Server
3 24 (1.86%) MS Exchange
4 20 (1.55%) CMS
5 17 (1.31%) Apache
6 13 (1.01%) Oracle SOA Suite
7 12 (0.93%) Exchange Server 2010
8 10 (0.77%) Exchange Server 2013
9 8 (0.62%) IIS
10 6 (0.46%) OpenStack
10 6 (0.46%) Oracle Service Bus
11 5 (0.39%) Alfresco
11 5 (0.39%) Drupal
11 5 (0.39%) Liferay
11 5 (0.39%) NetWeaver
11 5 (0.39%) nginx
11 5 (0.39%) SharePoint 2010
12 4 (0.31%) SugarCRM
12 4 (0.31%) Tomcat
Applications
1 73 (5.65%) Microsoft Excel
2 71 (5.49%) Microsoft Office
3 17 (1.31%) MS Visio
4 16 (1.24%) Microsoft PowerPoint
5 15 (1.16%) Microsoft Project
6 10 (0.77%) Adobe Creative Suite
7 8 (0.62%) Photoshop
8 3 (0.23%) Adobe Illustrator
9 2 (0.15%) InDesign
10 1 (0.077%) Spreadsheet
10 1 (0.077%) SPSS
Business Applications
1 383 (29.62%) Dynamics CRM
2 44 (3.40%) Salesforce.com CRM
3 41 (3.17%) SAP CRM
4 32 (2.47%) Dynamics AX
4 32 (2.47%) NetSuite
5 26 (2.01%) SAP Hybris
6 14 (1.08%) Sage X3
7 13 (1.01%) Dynamics NAV
8 12 (0.93%) SAP ERP
8 12 (0.93%) SAP S/4HANA
9 10 (0.77%) Eloqua
9 10 (0.77%) FastStats
10 9 (0.70%) SAP Retail
11 8 (0.62%) SAP GRC
12 6 (0.46%) Exstream
12 6 (0.46%) Oracle ERP
12 6 (0.46%) SAP FI
13 5 (0.39%) Raiser's Edge
13 5 (0.39%) SAP Business One
14 4 (0.31%) Unica
Cloud Services
1 103 (7.97%) Microsoft Azure
2 88 (6.81%) Dynamics 365
3 71 (5.49%) Office 365
4 47 (3.63%) SaaS
5 30 (2.32%) Amazon AWS
6 14 (1.08%) PaaS
7 11 (0.85%) Google Analytics
7 11 (0.85%) IaaS
7 11 (0.85%) npm
8 9 (0.70%) Force.com
9 7 (0.54%) Adobe Analytics
9 7 (0.54%) Azure Active Directory
9 7 (0.54%) iPaaS
10 5 (0.39%) Boomi
10 5 (0.39%) Cloud Computing
10 5 (0.39%) GitHub
10 5 (0.39%) OpenShift
11 4 (0.31%) Algolia
11 4 (0.31%) Silverpop
11 4 (0.31%) Yammer
Communications & Networking
1 33 (2.55%) Skype
2 18 (1.39%) Firewall
2 18 (1.39%) VLAN
3 16 (1.24%) TCP/IP
4 14 (1.08%) Internet
4 14 (1.08%) Intranet
5 13 (1.01%) LAN
5 13 (1.01%) VPN
6 12 (0.93%) VoIP
7 11 (0.85%) DNS
8 10 (0.77%) WAN
9 8 (0.62%) FTP
10 7 (0.54%) Remote Desktop
10 7 (0.54%) Wi-Fi
11 6 (0.46%) Broadband
11 6 (0.46%) DHCP
12 5 (0.39%) MPLS
12 5 (0.39%) SAN
13 4 (0.31%) IPv6
13 4 (0.31%) ISDN
Database & Business Intelligence
1 169 (13.07%) SQL Server
2 54 (4.18%) SQL Server Integration Services
3 47 (3.63%) SQL Server Reporting Services
4 45 (3.48%) MySQL
5 40 (3.09%) Data Warehouse
6 27 (2.09%) Power BI
7 22 (1.70%) Relational Database
8 20 (1.55%) SQL Server 2012
9 19 (1.47%) SQL Server Analysis Services
10 17 (1.31%) SAP BW
11 16 (1.24%) Azure SQL Database
12 15 (1.16%) Oracle Database
13 13 (1.01%) Big Data
13 13 (1.01%) GIS
14 12 (0.93%) MS Access
14 12 (0.93%) NoSQL
15 11 (0.85%) Crystal Reports
16 10 (0.77%) BusinessObjects
16 10 (0.77%) Hadoop
17 9 (0.70%) Redis
Development Applications
1 52 (4.02%) Team Foundation Server
2 26 (2.01%) LSMW
2 26 (2.01%) Visual Studio
3 25 (1.93%) MSBuild
4 23 (1.78%) Git (software)
5 19 (1.47%) JIRA
6 17 (1.31%) gulp
7 14 (1.08%) webpack
8 12 (0.93%) Selenium
9 11 (0.85%) Jasmine
9 11 (0.85%) Karma Test Runner
9 11 (0.85%) Protractor
10 10 (0.77%) HP UFT
10 10 (0.77%) LoadRunner
10 10 (0.77%) Visual Studio Team System
11 9 (0.70%) JUnit
11 9 (0.70%) SoapUI
11 9 (0.70%) TestNG
11 9 (0.70%) Toad
11 9 (0.70%) WebDriver
General
1 260 (20.11%) Finance
2 173 (13.38%) Marketing
3 82 (6.34%) Advertising
4 60 (4.64%) Retail
5 54 (4.18%) Telecoms
6 46 (3.56%) Legal
7 39 (3.02%) Manufacturing
8 25 (1.93%) Publishing
9 22 (1.70%) Games
10 21 (1.62%) Financial Institution
11 11 (0.85%) Automotive
12 10 (0.77%) German Language
13 8 (0.62%) Back Office
14 6 (0.46%) Billing
14 6 (0.46%) Electronics
14 6 (0.46%) Pharmaceutical
15 5 (0.39%) Banking
16 4 (0.31%) Law
17 2 (0.15%) Spanish Language
18 1 (0.077%) Polish Language
Job Titles
1 351 (27.15%) Developer
2 246 (19.03%) Analyst
3 99 (7.66%) CRM Analyst
4 93 (7.19%) Consultant
5 90 (6.96%) CRM Developer
6 88 (6.81%) Support Analyst
7 87 (6.73%) Business Analyst
8 82 (6.34%) Applications Support
9 78 (6.03%) C# Developer
10 67 (5.18%) .NET Developer
11 62 (4.80%) Administrator
12 57 (4.41%) Project Manager
13 53 (4.10%) C# .NET Developer
13 53 (4.10%) Development Manager
14 51 (3.94%) Architect
14 51 (3.94%) Dynamics CRM Developer
14 51 (3.94%) Software Developer
15 42 (3.25%) IT Support
16 41 (3.17%) Business Manager
16 41 (3.17%) CRM Business Analyst
Libraries, Frameworks & Software Standards
1 282 (21.81%) .NET
2 155 (11.99%) HTML
3 129 (9.98%) CSS
4 106 (8.20%) ASP.NET
5 67 (5.18%) Web Services
6 65 (5.03%) jQuery
7 54 (4.18%) Twitter Bootstrap
8 52 (4.02%) AngularJS
9 51 (3.94%) .NET Framework
10 49 (3.79%) ASP.NET Web API
11 47 (3.63%) XML
12 46 (3.56%) HTML5
12 46 (3.56%) WCF
13 40 (3.09%) RESTful
14 31 (2.40%) ASP.NET MVC
14 31 (2.40%) Visualforce
15 30 (2.32%) SOAP
16 27 (2.09%) Entity Framework
17 25 (1.93%) Mason
18 22 (1.70%) REST
Miscellaneous
1 100 (7.73%) Analytical Skills
2 87 (6.73%) Computer Science
3 37 (2.86%) User Experience
4 35 (2.71%) Social Media
5 29 (2.24%) Management Information System
6 20 (1.55%) Hedge funds
7 19 (1.47%) Enterprise Software
8 13 (1.01%) Data Centre
8 13 (1.01%) Mobile App
9 12 (0.93%) Greenfield Project
9 12 (0.93%) Life Science
9 12 (0.93%) N-Tier
10 10 (0.77%) Virtual Team
11 9 (0.70%) Fintech
11 9 (0.70%) Replication
12 8 (0.62%) PMI
13 6 (0.46%) Driving Licence
13 6 (0.46%) Private Cloud
13 6 (0.46%) Public Cloud
14 5 (0.39%) EPoS
Operating Systems
1 140 (10.83%) Windows
2 75 (5.80%) Windows Server
3 47 (3.63%) Linux
4 35 (2.71%) Windows Server 2012
5 33 (2.55%) Windows Server 2008
6 28 (2.17%) Windows 10
7 19 (1.47%) CentOS
8 18 (1.39%) Windows 7
9 17 (1.31%) Unix
10 10 (0.77%) Ubuntu
11 7 (0.54%) Windows 8
12 3 (0.23%) Android
13 2 (0.15%) Mac OS X
13 2 (0.15%) Windows Vista
13 2 (0.15%) Windows XP
14 1 (0.077%) Apple iOS
14 1 (0.077%) Debian
Processes & Methodologies
1 296 (22.89%) Agile Software Development
2 170 (13.15%) ERP
3 149 (11.52%) Project Management
4 132 (10.21%) Business Intelligence
5 110 (8.51%) MVC
6 97 (7.50%) Business Development
7 85 (6.57%) Mentoring
8 84 (6.50%) Business Analysis
9 79 (6.11%) DevOps
10 77 (5.96%) Stakeholder Management
11 76 (5.88%) ITIL
12 74 (5.72%) TDD
13 73 (5.65%) Coaching
14 70 (5.41%) Analytics
14 70 (5.41%) Continuous Improvement
15 69 (5.34%) Scrum
16 67 (5.18%) E-Commerce
16 67 (5.18%) Workflow
17 65 (5.03%) Migration
18 62 (4.80%) SDLC
Programming Languages
1 296 (22.89%) SQL
2 240 (18.56%) C#
3 221 (17.09%) JavaScript
4 84 (6.50%) Java
5 62 (4.80%) PHP
5 62 (4.80%) VB.NET
6 39 (3.02%) Apex Code
7 32 (2.47%) ABAP
7 32 (2.47%) T-SQL
8 27 (2.09%) PowerShell
9 24 (1.86%) C++
10 19 (1.47%) C
11 15 (1.16%) R
12 13 (1.01%) PHP 5
12 13 (1.01%) SAPscript
13 11 (0.85%) ECMAScript
13 11 (0.85%) ES6
13 11 (0.85%) VB
14 10 (0.77%) PL/SQL
15 9 (0.70%) VBA
Qualifications
1 181 (14.00%) Degree
2 50 (3.87%) Microsoft Certification
3 32 (2.47%) Computer Science Degree
4 22 (1.70%) MCSE
5 18 (1.39%) MCSA
6 16 (1.24%) MCP
7 15 (1.16%) ISTQB
8 14 (1.08%) PMI Certification
9 12 (0.93%) Security Cleared
10 11 (0.85%) PMP
11 9 (0.70%) A+ Certification
11 9 (0.70%) SC Cleared
12 8 (0.62%) ITIL Foundation Certificate
13 7 (0.54%) Master's Degree
14 6 (0.46%) ISEB
15 5 (0.39%) ITIL Certification
16 4 (0.31%) MBA
17 3 (0.23%) CCNP
17 3 (0.23%) Cisco Certification
17 3 (0.23%) PRINCE2 Certification
Quality Assurance & Compliance
1 59 (4.56%) QA
2 33 (2.55%) SLA
3 23 (1.78%) Data Quality
4 13 (1.01%) GDPR
5 12 (0.93%) Sarbanes-Oxley
6 9 (0.70%) PMO
7 5 (0.39%) ISO/IEC 27001
8 3 (0.23%) COBIT
9 1 (0.077%) Actionable Recommendations
System Software
1 69 (5.34%) Active Directory
2 30 (2.32%) Hyper-V
3 16 (1.24%) VMware Infrastructure
4 8 (0.62%) Docker
5 7 (0.54%) Terminal Services
5 7 (0.54%) Virtual Servers
6 4 (0.31%) Virtual Machines
7 3 (0.23%) Virtual Desktop
7 3 (0.23%) VMware ESXi
8 2 (0.15%) OpenAM
8 2 (0.15%) vSphere
8 2 (0.15%) XenDesktop
9 1 (0.077%) Firmware
Systems Management
1 21 (1.62%) SCCM
2 15 (1.16%) WSUS
3 11 (0.85%) SCOM
4 9 (0.70%) HP Quality Center
5 8 (0.62%) Backup Exec
6 7 (0.54%) Norton AntiVirus
7 3 (0.23%) Forefront Identity Manager
8 2 (0.15%) CA Spectrum
8 2 (0.15%) Cacti
8 2 (0.15%) Kubernetes
8 2 (0.15%) Nagios
8 2 (0.15%) SCSM
8 2 (0.15%) ZABBIX
9 1 (0.077%) AirWatch
9 1 (0.077%) Systems Management Server (SMS)
Vendors
1 373 (28.85%) Microsoft
2 182 (14.08%) Salesforce.com
3 144 (11.14%) SAP
4 76 (5.88%) Oracle
5 38 (2.94%) Sage
6 33 (2.55%) VMware
7 28 (2.17%) hybris
8 24 (1.86%) Adobe
9 22 (1.70%) HP
10 19 (1.47%) Google
10 19 (1.47%) IBM
10 19 (1.47%) Twitter
11 18 (1.39%) Infor
12 17 (1.31%) Epicor
13 15 (1.16%) Citrix
14 14 (1.08%) TOWER Software
15 13 (1.01%) Avaya
15 13 (1.01%) OpenText
15 13 (1.01%) Zend
16 12 (0.93%) Veeam