Period
to 13 November 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 13 November 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
13 Nov 2019
Same period 2018 Same period 2017
Rank 91 77 73
Rank change year-on-year -14 -4 -18
Permanent jobs citing CRM 852 1,099 1,260
As % of all permanent IT jobs advertised in the South East 3.36% 3.82% 4.15%
As % of the Processes & Methodologies category 3.72% 4.20% 4.59%
Number of salaries quoted 722 941 994
South East median annual salary £47,500 £45,000 £42,750
Median salary % change year-on-year +5.56% +5.26% -5.00%
10th Percentile £26,250 £27,500 £26,250
90th Percentile £77,500 £75,000 £68,375
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 22,892 26,169 27,459
As % of all permanent IT jobs advertised in the South East 90.28% 90.98% 90.41%
Number of salaries quoted 18,496 21,607 22,663
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,250 £28,250 £27,000
90th Percentile £75,000 £72,500 £68,750
England median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 13 November 2019.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 13 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -1 339 £55,000 +22.22% 93
Berkshire +6 204 £57,500 +4.55% 49
Surrey -5 195 £41,000 -8.89% 22
Hampshire -22 171 £40,000 -20.00% 29
Buckinghamshire -31 72 £36,250 -9.38% 24
West Sussex +13 69 £35,000 -36.36% 14
Oxfordshire +28 63 £67,500 +80.00% 20
Kent -28 33 £50,000 +33.33% 11
East Sussex -15 26 £46,250 -7.49% 6
Middlesex -8 12 £60,000 -13.92% 1
Isle of Wight - 1 £40,000 -
CRM
England

For the 6 months to 13 November 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 300 (35.21%) Microsoft
2 281 (32.98%) Dynamics CRM
3 210 (24.65%) C#
4 207 (24.30%) .NET
4 207 (24.30%) Agile Software Development
5 206 (24.18%) SQL
6 181 (21.24%) JavaScript
7 176 (20.66%) Salesforce.com
8 160 (18.78%) Azure
9 155 (18.19%) Finance
10 143 (16.78%) ERP
11 136 (15.96%) Marketing
12 128 (15.02%) Dynamics 365
13 124 (14.55%) HTML
14 116 (13.62%) DevOps
15 107 (12.56%) SQL Server
16 98 (11.50%) SAP
17 93 (10.92%) Degree
18 92 (10.80%) Scrum
19 89 (10.45%) ASP.NET
20 88 (10.33%) Problem-Solving
21 86 (10.09%) Office 365
22 85 (9.98%) SaaS
22 85 (9.98%) JIRA
23 82 (9.62%) CSS
23 82 (9.62%) Stakeholder Management
24 77 (9.04%) Windows
25 71 (8.33%) PHP
25 71 (8.33%) Git (software)
26 70 (8.22%) Analytical Skills

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (7.16%) CMS
1 61 (7.16%) Confluence
2 55 (6.46%) SharePoint
3 30 (3.52%) WordPress
4 23 (2.70%) Sitecore CMS
5 20 (2.35%) Drupal
5 20 (2.35%) SugarCRM
6 14 (1.64%) Umbraco
7 6 (0.70%) Apache
7 6 (0.70%) MS Exchange
7 6 (0.70%) Skype for Business
8 5 (0.59%) Apache Solr
8 5 (0.59%) WebSphere
9 4 (0.47%) Kentico
10 3 (0.35%) EPiServer
10 3 (0.35%) IIS
10 3 (0.35%) NetWeaver
11 2 (0.23%) BizTalk Server
11 2 (0.23%) NServiceBus
11 2 (0.23%) SAP Portal
Applications
1 38 (4.46%) Microsoft Excel
2 27 (3.17%) Microsoft Office
3 18 (2.11%) Microsoft PowerPoint
4 13 (1.53%) Microsoft Project
5 11 (1.29%) Spreadsheet
6 6 (0.70%) MS Visio
7 4 (0.47%) Photoshop
8 2 (0.23%) InDesign
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Adobe Illustrator
9 1 (0.12%) Adobe XD
9 1 (0.12%) Chatbot
9 1 (0.12%) Siemens NX
9 1 (0.12%) Sketch
Business Applications
1 281 (32.98%) Dynamics CRM
2 30 (3.52%) NetSuite
3 22 (2.58%) Salesforce.com CRM
3 22 (2.58%) SAP CRM
4 20 (2.35%) Dynamics AX
5 14 (1.64%) SAP EHS
5 14 (1.64%) SAP IBP
6 13 (1.53%) Unit4 Business World
7 11 (1.29%) FastStats
8 8 (0.94%) Adobe Campaign
9 7 (0.82%) Payment Gateway
10 6 (0.70%) Unica
11 5 (0.59%) Dynamics GP
11 5 (0.59%) Dynamics NAV
11 5 (0.59%) Oracle Procure-to-Pay
11 5 (0.59%) Sage X3
11 5 (0.59%) SAP SCM
12 4 (0.47%) FastStats PeopleStage
12 4 (0.47%) Oracle EBS
13 3 (0.35%) SAP FI/CO
Cloud Services
1 160 (18.78%) Azure
2 128 (15.02%) Dynamics 365
3 86 (10.09%) Office 365
4 85 (9.98%) SaaS
5 41 (4.81%) AWS
6 39 (4.58%) GitHub
6 39 (4.58%) Power Platform
7 32 (3.76%) PaaS
8 27 (3.17%) Slack
9 25 (2.93%) Serverless
10 22 (2.58%) GCP
11 18 (2.11%) Azure Active Directory
11 18 (2.11%) Cloud Computing
12 14 (1.64%) iPaaS
13 12 (1.41%) IaaS
14 10 (1.17%) npm
14 10 (1.17%) PowerApps
15 9 (1.06%) Microsoft Flow
16 7 (0.82%) Boomi
17 6 (0.70%) Responsys
Communications & Networking
1 34 (3.99%) Internet
2 18 (2.11%) WAN
3 16 (1.88%) LAN
4 13 (1.53%) DNS
4 13 (1.53%) SAN
5 12 (1.41%) DHCP
6 11 (1.29%) TCP/IP
7 10 (1.17%) Unified Communications
8 9 (1.06%) VoIP
9 7 (0.82%) Firewall
9 7 (0.82%) Intranet
10 6 (0.70%) Skype
10 6 (0.70%) VPN
11 5 (0.59%) IP Telephony
11 5 (0.59%) iSCSI
11 5 (0.59%) NAS
12 4 (0.47%) Wi-Fi
13 2 (0.23%) Broadband
13 2 (0.23%) FTP
13 2 (0.23%) Wireless
Database & Business Intelligence
1 107 (12.56%) SQL Server
2 69 (8.10%) SQL Server Reporting Services
3 41 (4.81%) MySQL
4 32 (3.76%) SQL Server Integration Services
5 30 (3.52%) Power BI
6 27 (3.17%) Data Warehouse
7 15 (1.76%) Relational Database
8 12 (1.41%) BusinessObjects
9 11 (1.29%) SAP BW
10 10 (1.17%) Crystal Reports
11 8 (0.94%) Oracle Database
11 8 (0.94%) SQL Server 2019
12 7 (0.82%) Oracle Reports
13 5 (0.59%) Big Data
14 4 (0.47%) RDBMS
14 4 (0.47%) SAP HANA
14 4 (0.47%) SQL Server Analysis Services
15 3 (0.35%) DB2
15 3 (0.35%) PostgreSQL
15 3 (0.35%) QlikView
Development Applications
1 85 (9.98%) JIRA
2 71 (8.33%) Git (software)
3 53 (6.22%) Jenkins
4 36 (4.23%) Visual Studio
5 35 (4.11%) Atlassian Bamboo
6 31 (3.64%) Team Foundation Server
6 31 (3.64%) Visual Studio Team System
7 19 (2.23%) CircleCI
8 17 (2.00%) Mocha
9 11 (1.29%) Maven
10 9 (1.06%) Selenium
11 8 (0.94%) Bitbucket
11 8 (0.94%) Cucumber
12 5 (0.59%) Ant
12 5 (0.59%) Gradle
12 5 (0.59%) NUnit
12 5 (0.59%) Subversion
13 4 (0.47%) Bugzilla
13 4 (0.47%) ReSharper
13 4 (0.47%) TestDirector
General
1 155 (18.19%) Finance
2 136 (15.96%) Marketing
3 39 (4.58%) Retail
4 25 (2.93%) Manufacturing
5 20 (2.35%) Legal
6 17 (2.00%) Local Government
7 16 (1.88%) Telecoms
8 12 (1.41%) Public Sector
9 11 (1.29%) Law
10 7 (0.82%) Billing
11 6 (0.70%) Pharmaceutical
12 4 (0.47%) Fire and Rescue
13 3 (0.35%) Automotive
13 3 (0.35%) Financial Institution
13 3 (0.35%) Military
14 2 (0.23%) Advertising
14 2 (0.23%) Back Office
14 2 (0.23%) Banking
15 1 (0.12%) Aerospace
15 1 (0.12%) German Language
Job Titles
1 232 (27.23%) Developer
2 144 (16.90%) Analyst
3 80 (9.39%) Consultant
4 74 (8.69%) Architect
5 67 (7.86%) CRM Developer
6 57 (6.69%) Support Analyst
7 56 (6.57%) .NET Developer
8 51 (5.99%) Dynamics CRM Developer
8 51 (5.99%) Project Manager
9 46 (5.40%) Software Developer
10 35 (4.11%) CRM Consultant
11 32 (3.76%) C# Developer
11 32 (3.76%) Dynamics CRM Consultant
12 31 (3.64%) C# .NET Developer
13 30 (3.52%) Business Analyst
13 30 (3.52%) CRM Analyst
13 30 (3.52%) Senior Developer
13 30 (3.52%) Solutions Architect
14 29 (3.40%) Administrator
14 29 (3.40%) CRM Manager
Libraries, Frameworks & Software Standards
1 207 (24.30%) .NET
2 124 (14.55%) HTML
3 89 (10.45%) ASP.NET
4 82 (9.62%) CSS
5 60 (7.04%) jQuery
6 47 (5.52%) REST
7 44 (5.16%) Web Services
8 38 (4.46%) AngularJS
9 37 (4.34%) Node.js
10 32 (3.76%) ASP.NET MVC
10 32 (3.76%) Laravel
11 31 (3.64%) .NET Framework
12 25 (2.93%) Kafka
12 25 (2.93%) RabbitMQ
13 24 (2.82%) .NET Core
14 22 (2.58%) React
15 21 (2.46%) SOAP
16 20 (2.35%) RESTful
17 18 (2.11%) XHTML
18 17 (2.00%) Chai
Miscellaneous
1 70 (8.22%) Analytical Skills
2 49 (5.75%) Greenfield Project
3 32 (3.76%) Management Information System
3 32 (3.76%) Self-Motivation
4 17 (2.00%) Virtual Team
5 15 (1.76%) Enterprise Software
5 15 (1.76%) EPoS
6 14 (1.64%) Mobile App
6 14 (1.64%) User Experience
7 12 (1.41%) iPad
8 7 (0.82%) Client/Server
9 6 (0.70%) Data Structures
9 6 (0.70%) Replication
10 5 (0.59%) FMCG
10 5 (0.59%) PMI
10 5 (0.59%) Social Media
11 4 (0.47%) Analytical Mindset
11 4 (0.47%) Life Science
11 4 (0.47%) Linux Command Line
12 3 (0.35%) Data Centre
Operating Systems
1 77 (9.04%) Windows
2 33 (3.87%) Windows Server
3 31 (3.64%) Linux
4 16 (1.88%) Windows 10
5 14 (1.64%) Apple iOS
6 12 (1.41%) Windows Server 2012
7 10 (1.17%) Windows 7
8 8 (0.94%) Unix
9 3 (0.35%) Android
10 2 (0.23%) FreeBSD
10 2 (0.23%) Windows 8
10 2 (0.23%) Windows Server 2008
11 1 (0.12%) Red Hat Enterprise Linux
11 1 (0.12%) Solaris
Processes & Methodologies
1 207 (24.30%) Agile Software Development
2 143 (16.78%) ERP
3 116 (13.62%) DevOps
4 92 (10.80%) Scrum
5 88 (10.33%) Problem-Solving
6 82 (9.62%) Stakeholder Management
7 70 (8.22%) E-Commerce
8 65 (7.63%) Project Management
9 63 (7.39%) MVC
10 61 (7.16%) Business Intelligence
11 58 (6.81%) ITIL
11 58 (6.81%) Web Development
12 56 (6.57%) TDD
13 54 (6.34%) Change Management
14 47 (5.52%) Microservices
15 44 (5.16%) Continuous Integration
16 43 (5.05%) PRINCE2
16 43 (5.05%) Test Automation
17 41 (4.81%) Analytics
18 40 (4.69%) Coaching
Programming Languages
1 210 (24.65%) C#
2 206 (24.18%) SQL
3 181 (21.24%) JavaScript
4 71 (8.33%) PHP
5 66 (7.75%) Java
6 37 (4.34%) T-SQL
7 31 (3.64%) Python
8 28 (3.29%) C
9 25 (2.93%) PowerShell
10 19 (2.23%) ES6
11 15 (1.76%) Ruby
12 14 (1.64%) Perl
13 13 (1.53%) VB.NET
14 9 (1.06%) R
15 6 (0.70%) Apex Code
15 6 (0.70%) C++
15 6 (0.70%) Kotlin
16 5 (0.59%) Bash Shell
16 5 (0.59%) Data Analysis Expressions (DAX)
16 5 (0.59%) VBA
Qualifications
1 93 (10.92%) Degree
2 33 (3.87%) Computer Science Degree
3 20 (2.35%) Microsoft Certification
4 14 (1.64%) Security Cleared
5 13 (1.53%) MCITP
6 12 (1.41%) PMI Certification
7 10 (1.17%) MCSE
7 10 (1.17%) PMP
7 10 (1.17%) SC Cleared
8 6 (0.70%) DBS Check
9 5 (0.59%) Avaya Certification
9 5 (0.59%) MCSA
10 3 (0.35%) CTC Cleared
10 3 (0.35%) Master's Degree
10 3 (0.35%) PRINCE2 Certification
11 2 (0.23%) BPSS Clearance
11 2 (0.23%) MCP
11 2 (0.23%) PRINCE2 Practitioner
12 1 (0.12%) HNC
12 1 (0.12%) HND
Quality Assurance & Compliance
1 44 (5.16%) QA
2 19 (2.23%) SLA
3 16 (1.88%) Data Quality
4 12 (1.41%) PMO
5 11 (1.29%) ISO/IEC 27001
6 8 (0.94%) Sarbanes-Oxley
7 5 (0.59%) COBIT
7 5 (0.59%) Cyber Essentials
8 3 (0.35%) GDPR
8 3 (0.35%) ISO 9001
9 1 (0.12%) GMP
9 1 (0.12%) PCI DSS
System Software
1 55 (6.46%) Docker
2 38 (4.46%) Active Directory
3 14 (1.64%) Hyper-V
4 12 (1.41%) VMware Infrastructure
5 10 (1.17%) VMware ESXi
6 7 (0.82%) Virtual Machines
7 5 (0.59%) ISA Server
8 3 (0.35%) Virtual Servers
9 2 (0.23%) XenApp
9 2 (0.23%) XenDesktop
10 1 (0.12%) NFS
10 1 (0.12%) VMware Workstation
Systems Management
1 29 (3.40%) Puppet
2 27 (3.17%) Opscode Chef
3 25 (2.93%) Kubernetes
4 18 (2.11%) Ansible
5 16 (1.88%) Docker Swarm
5 16 (1.88%) Terraform
6 8 (0.94%) SCCM
7 5 (0.59%) Microsoft Intune
8 4 (0.47%) HP Quality Center
9 2 (0.23%) AppManager
9 2 (0.23%) Nagios
9 2 (0.23%) SCOM
10 1 (0.12%) AirWatch
10 1 (0.12%) Cisco CUCM
10 1 (0.12%) Cisco UCCX
10 1 (0.12%) Data Guard
10 1 (0.12%) EMC NetWorker
10 1 (0.12%) Enterprise Manager Cloud Control
10 1 (0.12%) Oracle RMAN
10 1 (0.12%) Oracle Statspack
Vendors
1 300 (35.21%) Microsoft
2 176 (20.66%) Salesforce.com
3 98 (11.50%) SAP
4 61 (7.16%) Oracle
5 41 (4.81%) VMware
6 32 (3.76%) Workday
7 29 (3.40%) hybris
8 24 (2.82%) Sitecore
9 22 (2.58%) Adobe
10 21 (2.46%) JD Edwards
11 20 (2.35%) ServiceNow
12 15 (1.76%) Sage
13 13 (1.53%) Google
14 11 (1.29%) Brightcove
14 11 (1.29%) Cisco
14 11 (1.29%) HP
14 11 (1.29%) Optimizely
14 11 (1.29%) Veeam
15 10 (1.17%) Tableau
16 9 (1.06%) Infor