Period
to 27 February 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 27 February 2021 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
27 Feb 2021
Same period 2020 Same period 2019
Rank 113 88 92
Rank change year-on-year -25 +4 -19
Permanent jobs citing CRM 309 756 899
As % of all permanent jobs advertised in the South East 2.70% 3.34% 3.35%
As % of the Processes & Methodologies category 2.96% 3.70% 3.65%
Number of salaries quoted 302 676 823
Median annual salary £47,500 £47,000 £45,000
Median salary % change year-on-year +1.06% +4.44% -
10th Percentile £26,250 £26,250 £27,500
90th Percentile £72,125 £77,500 £69,700
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 10,456 20,455 24,662
As % of all permanent IT jobs advertised in the South East 91.45% 90.42% 91.89%
Number of salaries quoted 8,265 16,693 20,452
Median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £31,500 £29,275 £28,000
90th Percentile £75,000 £77,500 £73,750
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

3-month moving average salary quoted in jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

Salary distribution for jobs citing CRM in the South East over the 6 months to 27 February 2021.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 27 February 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -29 98 £45,000 -21.74% 45
Hampshire -20 62 £47,500 +18.75% 21
Surrey -14 58 £48,750 +14.71% 27
Berkshire -11 55 £45,000 -30.77% 26
West Sussex -11 29 £35,000 -37.78% 7
Oxfordshire +26 28 £55,000 -22.81% 6
East Sussex +24 24 £38,750 -13.89% 6
Buckinghamshire -14 15 £42,500 -19.81% 13
Kent +20 12 £35,000 -12.50% 3
Middlesex +12 11 £60,000 - 1
CRM
England

For the 6 months to 27 February 2021, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 114 (36.89%) Dynamics CRM
2 102 (33.01%) Microsoft
3 75 (24.27%) SQL
3 75 (24.27%) .NET
4 66 (21.36%) C#
5 62 (20.06%) SQL Server
6 60 (19.42%) JavaScript
7 59 (19.09%) HTML
7 59 (19.09%) ERP
7 59 (19.09%) Agile Software Development
8 49 (15.86%) Marketing
9 46 (14.89%) Salesforce.com
10 45 (14.56%) Azure
10 45 (14.56%) Problem-Solving
11 43 (13.92%) Finance
12 42 (13.59%) SharePoint
12 42 (13.59%) SAP
13 38 (12.30%) Java
13 38 (12.30%) Analytics
14 37 (11.97%) Self-Motivation
15 35 (11.33%) CSS
15 35 (11.33%) Business Intelligence
16 34 (11.00%) Analytical Skills
17 33 (10.68%) Dynamics 365
17 33 (10.68%) OO
17 33 (10.68%) SaaS
18 31 (10.03%) Project Management
18 31 (10.03%) Software Engineering
19 30 (9.71%) Microsoft 365
20 29 (9.39%) HTML5

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (13.59%) SharePoint
2 22 (7.12%) CMS
3 13 (4.21%) IIS
4 11 (3.56%) Confluence
5 9 (2.91%) Sitecore CMS
6 8 (2.59%) Oracle SOA Suite
7 7 (2.27%) SAS
8 6 (1.94%) EPiServer
8 6 (1.94%) Kentico
8 6 (1.94%) Tomcat
8 6 (1.94%) WebSphere
9 5 (1.62%) Apache
9 5 (1.62%) JBoss
10 4 (1.29%) Headless CMS
10 4 (1.29%) Umbraco
11 2 (0.65%) Anypoint
11 2 (0.65%) Exchange Server 2010
11 2 (0.65%) Liferay
11 2 (0.65%) MS Exchange
11 2 (0.65%) WordPress
Applications
1 19 (6.15%) Microsoft Office
2 8 (2.59%) Photoshop
3 5 (1.62%) Microsoft Excel
4 2 (0.65%) Microsoft PowerPoint
4 2 (0.65%) MS Visio
5 1 (0.32%) Microsoft Project
Business Applications
1 114 (36.89%) Dynamics CRM
2 16 (5.18%) Dynamics NAV
3 12 (3.88%) Dynamics AX
3 12 (3.88%) NetSuite
4 10 (3.24%) SAP CRM
5 6 (1.94%) Remedy ITSM
5 6 (1.94%) SAP GTS
6 5 (1.62%) Salesforce.com CRM
7 3 (0.97%) SAP HR
7 3 (0.97%) SAP Hybris
7 3 (0.97%) Sprinklr
8 2 (0.65%) Infor M3
8 2 (0.65%) Magento
8 2 (0.65%) SAP Business One
8 2 (0.65%) SAP CO
8 2 (0.65%) SAP FI
8 2 (0.65%) SAP FI/CO
8 2 (0.65%) Shopify
9 1 (0.32%) Dynamics GP
9 1 (0.32%) Sentinel
Cloud Services
1 45 (14.56%) Azure
2 33 (10.68%) Dynamics 365
2 33 (10.68%) SaaS
3 30 (9.71%) Microsoft 365
4 23 (7.44%) Power Platform
5 12 (3.88%) PowerApps
6 9 (2.91%) IaaS
6 9 (2.91%) PaaS
6 9 (2.91%) Veeva
7 8 (2.59%) npm
8 7 (2.27%) Cloud Computing
8 7 (2.27%) Salesforce Service Cloud
9 6 (1.94%) AWS
9 6 (1.94%) Logic Apps
9 6 (1.94%) Power Automate
10 5 (1.62%) GCP
11 3 (0.97%) Adobe Analytics
11 3 (0.97%) G Suite
11 3 (0.97%) Google Analytics
12 2 (0.65%) Boomi
Communications & Networking
1 5 (1.62%) FTP
2 4 (1.29%) Cisco ASA
2 4 (1.29%) SAN
3 3 (0.97%) Cisco Nexus
3 3 (0.97%) Internet
3 3 (0.97%) LAN
3 3 (0.97%) Skype
3 3 (0.97%) WAN
3 3 (0.97%) WLAN
4 2 (0.65%) DECT
4 2 (0.65%) OpenScape
4 2 (0.65%) SMS
4 2 (0.65%) Wi-Fi
5 1 (0.32%) DNS
5 1 (0.32%) Firewall
5 1 (0.32%) Network Security
5 1 (0.32%) VLAN
Database & Business Intelligence
1 62 (20.06%) SQL Server
2 23 (7.44%) SQL Server Reporting Services
3 22 (7.12%) MySQL
4 14 (4.53%) Power BI
5 10 (3.24%) SQL Server 2008
6 9 (2.91%) MongoDB
6 9 (2.91%) SQL Server 2005
6 9 (2.91%) SQL Server 2014
7 8 (2.59%) Apache Hive
7 8 (2.59%) Big Data
7 8 (2.59%) BigQuery
7 8 (2.59%) Hadoop
7 8 (2.59%) PostgreSQL
8 6 (1.94%) BusinessObjects
8 6 (1.94%) DB2
8 6 (1.94%) SQL Server Integration Services
9 3 (0.97%) Relational Database
10 2 (0.65%) Azure SQL Database
10 2 (0.65%) OLAP
11 1 (0.32%) SAP HANA
Development Applications
1 21 (6.80%) Git (software)
2 20 (6.47%) JIRA
3 8 (2.59%) gulp
3 8 (2.59%) Jasmine
3 8 (2.59%) Karma Test Runner
3 8 (2.59%) Protractor
3 8 (2.59%) webpack
4 1 (0.32%) Bitbucket
4 1 (0.32%) Cucumber
4 1 (0.32%) Eclipse
4 1 (0.32%) Postman
4 1 (0.32%) Selenium
General
1 49 (15.86%) Marketing
2 43 (13.92%) Finance
3 23 (7.44%) Telecoms
4 8 (2.59%) Digital Economy
5 5 (1.62%) Advertising
5 5 (1.62%) Back Office
5 5 (1.62%) Manufacturing
6 4 (1.29%) Banking
6 4 (1.29%) Legal
6 4 (1.29%) Public Sector
7 3 (0.97%) Electronics
8 2 (0.65%) Retail
9 1 (0.32%) Billing
9 1 (0.32%) Games
Job Titles
1 105 (33.98%) Developer
2 31 (10.03%) Consultant
3 29 (9.39%) CRM Developer
4 28 (9.06%) Dynamics CRM Developer
4 28 (9.06%) Senior Developer
5 27 (8.74%) Analyst
5 27 (8.74%) Software Developer
6 22 (7.12%) Software Engineer
7 20 (6.47%) .NET Developer
8 19 (6.15%) C# Developer
9 18 (5.83%) Developer/Software Engineer
10 17 (5.50%) Junior
11 15 (4.85%) C# Software Developer
11 15 (4.85%) Data Engineer
12 14 (4.53%) Architect
12 14 (4.53%) Support Analyst
13 13 (4.21%) Business Manager
13 13 (4.21%) C# .NET Developer
13 13 (4.21%) IT Analyst
14 12 (3.88%) Development Manager
Libraries, Frameworks & Software Standards
1 75 (24.27%) .NET
2 59 (19.09%) HTML
3 35 (11.33%) CSS
4 29 (9.39%) HTML5
5 19 (6.15%) AngularJS
6 18 (5.83%) Web Services
7 17 (5.50%) Node.js
8 15 (4.85%) .NET Framework
9 14 (4.53%) CSS3
9 14 (4.53%) Sass
10 13 (4.21%) .NET Core
10 13 (4.21%) JSON
11 12 (3.88%) ASP.NET
12 11 (3.56%) KnockoutJS
12 11 (3.56%) RAML
13 10 (3.24%) SOAP
13 10 (3.24%) Twitter Bootstrap
13 10 (3.24%) Vue.js
14 9 (2.91%) ASP.NET Web API
14 9 (2.91%) React
Miscellaneous
1 37 (11.97%) Self-Motivation
2 34 (11.00%) Analytical Skills
3 12 (3.88%) Enterprise Software
3 12 (3.88%) User Experience
4 11 (3.56%) Data Centre
5 9 (2.91%) Private Cloud
6 8 (2.59%) Greenfield Project
7 7 (2.27%) Management Information System
8 6 (1.94%) Mobile App
9 5 (1.62%) Video Conferencing
10 4 (1.29%) Web 2.0
11 3 (0.97%) Digital Media
11 3 (0.97%) Driving Licence
12 2 (0.65%) Data Protection Act
12 2 (0.65%) IVR
12 2 (0.65%) Social Media
13 1 (0.32%) Clustering
13 1 (0.32%) Robotics
13 1 (0.32%) Taxonomies
13 1 (0.32%) Video Editing
Operating Systems
1 24 (7.77%) Windows
2 12 (3.88%) Linux
3 11 (3.56%) Windows 10
4 9 (2.91%) Windows Server
5 3 (0.97%) Windows Server 2008
6 2 (0.65%) Windows Server 2012
6 2 (0.65%) Windows Server 2016
7 1 (0.32%) Windows 7
7 1 (0.32%) Windows Server 2019
Processes & Methodologies
1 59 (19.09%) Agile Software Development
1 59 (19.09%) ERP
2 45 (14.56%) Problem-Solving
3 38 (12.30%) Analytics
4 35 (11.33%) Business Intelligence
5 33 (10.68%) OO
6 31 (10.03%) Project Management
6 31 (10.03%) Software Engineering
7 27 (8.74%) ITIL
8 26 (8.41%) B2B
9 25 (8.09%) Migration
10 23 (7.44%) Presales
11 22 (7.12%) Business Development
12 21 (6.80%) Computer Science
13 20 (6.47%) MVC
14 19 (6.15%) Business Analysis
14 19 (6.15%) DevOps
14 19 (6.15%) ETL
15 18 (5.83%) Mathematics
16 16 (5.18%) Service Delivery
Programming Languages
1 75 (24.27%) SQL
2 66 (21.36%) C#
3 60 (19.42%) JavaScript
4 38 (12.30%) Java
5 14 (4.53%) PHP
6 11 (3.56%) PL/SQL
6 11 (3.56%) VB.NET
7 10 (3.24%) Python
8 9 (2.91%) VB
9 6 (1.94%) C
10 4 (1.29%) ABAP
11 3 (0.97%) PowerShell
12 2 (0.65%) Apex Code
12 2 (0.65%) Bash Shell
12 2 (0.65%) C++
12 2 (0.65%) Ruby
13 1 (0.32%) Data Analysis Expressions (DAX)
13 1 (0.32%) T-SQL
Qualifications
1 28 (9.06%) Degree
2 10 (3.24%) Computer Science Degree
3 9 (2.91%) ITIL Certification
4 7 (2.27%) MBA
5 3 (0.97%) CCNP
5 3 (0.97%) Cisco Certification
5 3 (0.97%) PhD
5 3 (0.97%) SC Cleared
5 3 (0.97%) Security Cleared
6 2 (0.65%) Master's Degree
7 1 (0.32%) APMP
7 1 (0.32%) MCSE
7 1 (0.32%) MCTS
7 1 (0.32%) Microsoft Certification
7 1 (0.32%) PMI Certification
7 1 (0.32%) PMP
7 1 (0.32%) PRINCE2 Certification
7 1 (0.32%) TOGAF Certification
Quality Assurance & Compliance
1 17 (5.50%) SLA
2 11 (3.56%) GDPR
3 9 (2.91%) BS25999
3 9 (2.91%) ISO 9001
3 9 (2.91%) ISO/IEC 20000
3 9 (2.91%) ISO/IEC 27001
4 6 (1.94%) COBIT
5 3 (0.97%) Data Quality
5 3 (0.97%) PMO
5 3 (0.97%) QA
System Software
1 14 (4.53%) Active Directory
2 8 (2.59%) VMware Infrastructure
3 3 (0.97%) Hyper-V
4 1 (0.32%) Terminal Server
4 1 (0.32%) Virtual Servers
Systems Management
1 5 (1.62%) SCCM
2 3 (0.97%) Microsoft Intune
2 3 (0.97%) Stealthwatch
3 2 (0.65%) SCDPM
3 2 (0.65%) Terraform
4 1 (0.32%) AirWatch
4 1 (0.32%) Cisco CUCM
4 1 (0.32%) Cisco UCCX
4 1 (0.32%) NetBackup
Vendors
1 102 (33.01%) Microsoft
2 46 (14.89%) Salesforce.com
3 42 (13.59%) SAP
4 27 (8.74%) Oracle
5 16 (5.18%) Siebel
6 13 (4.21%) MuleSoft
7 11 (3.56%) Sitecore
7 11 (3.56%) VMware
8 9 (2.91%) Adobe
9 8 (2.59%) JD Edwards
10 7 (2.27%) Google
11 6 (1.94%) CA
11 6 (1.94%) HP
11 6 (1.94%) Hyperion
11 6 (1.94%) IBM
11 6 (1.94%) PeopleSoft
11 6 (1.94%) Remedy
11 6 (1.94%) ServiceNow
11 6 (1.94%) Veeam
12 5 (1.62%) Jitterbit