Period
to 17 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 81 71 55
Rank change year-on-year -10 -16 +35
Permanent jobs citing CRM 1,072 1,286 1,693
As % of all permanent IT jobs advertised in the South East 3.75% 4.20% 4.81%
As % of the Processes & Methodologies category 4.15% 4.69% 5.39%
Number of salaries quoted 913 1,011 1,240
South East median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% -
10th Percentile £27,500 £26,250 £26,250
90th Percentile £73,750 £68,750 £75,000
England median annual salary £48,000 £47,500 £47,500
% change year-on-year +1.05% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 25,816 27,423 31,416
As % of all permanent IT jobs advertised in the South East 90.27% 89.54% 89.27%
Number of salaries quoted 21,280 22,635 26,097
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,500 £27,500 £27,500
90th Percentile £72,500 £68,750 £68,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 17 November 2018.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley 0 400 £45,000 - 75
Surrey 0 253 £45,000 - 24
Hampshire +5 232 £50,000 +12.99% 30
Berkshire -11 221 £55,000 +22.22% 37
Buckinghamshire +14 118 £40,000 -11.11% 21
Kent +56 62 £37,500 +7.14% 15
Oxfordshire -13 61 £37,500 -6.25% 17
West Sussex -48 59 £57,500 +64.29% 15
East Sussex -21 46 £49,995 +24.99% 8
Middlesex +1 11 £69,700 +26.73% 1
Sussex +7 3 £39,000 +34.48%
CRM
England

For the 6 months to 17 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 350 (32.65%) Microsoft
2 310 (28.92%) Dynamics CRM
3 261 (24.35%) .NET
4 258 (24.07%) Agile Software Development
5 247 (23.04%) SQL
6 223 (20.80%) C#
7 215 (20.06%) SQL Server
8 211 (19.68%) JavaScript
9 201 (18.75%) Project Management
10 193 (18.00%) Marketing
11 192 (17.91%) Degree
12 172 (16.04%) Finance
13 163 (15.21%) ERP
14 141 (13.15%) HTML
15 140 (13.06%) Analytical Skills
16 137 (12.78%) Problem-Solving
17 136 (12.69%) Business Intelligence
18 128 (11.94%) SAP
19 124 (11.57%) Salesforce.com
20 117 (10.91%) Oracle
21 114 (10.63%) Microsoft Azure
22 103 (9.61%) CSS
23 101 (9.42%) Dynamics 365
24 97 (9.05%) Microsoft Office
25 95 (8.86%) ASP.NET
26 91 (8.49%) Scrum
27 85 (7.93%) SharePoint
27 85 (7.93%) Continuous Improvement
28 84 (7.84%) MVC
29 83 (7.74%) SDLC

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 85 (7.93%) SharePoint
2 53 (4.94%) CMS
3 23 (2.15%) Confluence
4 20 (1.87%) Apache
5 15 (1.40%) JBoss
5 15 (1.40%) WebLogic
6 14 (1.31%) Oracle SOA Suite
7 9 (0.84%) NetWeaver
7 9 (0.84%) WordPress
8 8 (0.75%) MS Project Server
9 7 (0.65%) IIS
9 7 (0.65%) Oracle Workflow
10 6 (0.56%) EPiServer
10 6 (0.56%) MS Exchange
10 6 (0.56%) SharePoint 2013
10 6 (0.56%) SharePoint Server
11 5 (0.47%) BizTalk Server
11 5 (0.47%) Elasticsearch
11 5 (0.47%) SAP Portal
12 4 (0.37%) Umbraco
Applications
1 97 (9.05%) Microsoft Office
2 72 (6.72%) Microsoft Excel
3 43 (4.01%) Microsoft PowerPoint
4 20 (1.87%) Microsoft Project
5 12 (1.12%) MS Visio
6 6 (0.56%) Spreadsheet
7 4 (0.37%) EngageOne
7 4 (0.37%) Photoshop
8 2 (0.19%) Acrobat
9 1 (0.093%) Abaqus
9 1 (0.093%) Adobe Creative Suite
9 1 (0.093%) InfoPath
9 1 (0.093%) Mathcad
9 1 (0.093%) SPSS
Business Applications
1 310 (28.92%) Dynamics CRM
2 38 (3.54%) Dynamics AX
3 33 (3.08%) NetSuite
4 29 (2.71%) Dynamics NAV
4 29 (2.71%) Salesforce.com CRM
5 22 (2.05%) SAP S/4HANA
6 12 (1.12%) SAP Business One
7 11 (1.03%) Oracle Applications
7 11 (1.03%) SAP CO
7 11 (1.03%) SAP FI
7 11 (1.03%) SAP FI/CO
8 9 (0.84%) SAP CRM
9 7 (0.65%) Eloqua
9 7 (0.65%) Payment Gateway
10 6 (0.56%) SAP GRC
10 6 (0.56%) SAP R/3
10 6 (0.56%) SAP SD
11 5 (0.47%) Sage 200
11 5 (0.47%) SAP MM
11 5 (0.47%) Unit4 Business World
Cloud Services
1 114 (10.63%) Microsoft Azure
2 101 (9.42%) Dynamics 365
3 69 (6.44%) SaaS
4 51 (4.76%) PaaS
5 46 (4.29%) Office 365
6 44 (4.10%) IaaS
7 27 (2.52%) Amazon AWS
8 25 (2.33%) GitHub
9 18 (1.68%) Cloud Computing
10 11 (1.03%) npm
10 11 (1.03%) Silverpop
11 10 (0.93%) Azure Active Directory
12 8 (0.75%) Google Analytics
13 5 (0.47%) Adobe Analytics
13 5 (0.47%) Serverless
14 4 (0.37%) Scribe Online
14 4 (0.37%) SuccessFactors
15 3 (0.28%) AdWords
15 3 (0.28%) Google Cloud Platform
16 2 (0.19%) Google Play
Communications & Networking
1 20 (1.87%) Internet
2 17 (1.59%) Software-Defined Networking
3 14 (1.31%) PBX
4 11 (1.03%) DNS
4 11 (1.03%) Network Security
5 10 (0.93%) Firewall
6 9 (0.84%) TCP/IP
7 7 (0.65%) VLAN
7 7 (0.65%) VoIP
8 6 (0.56%) LAN
8 6 (0.56%) VPN
8 6 (0.56%) Wireless
9 5 (0.47%) DHCP
9 5 (0.47%) Skype
9 5 (0.47%) WAN
10 4 (0.37%) SAN
11 3 (0.28%) Broadband
11 3 (0.28%) HTTP
11 3 (0.28%) HTTPS
11 3 (0.28%) SMS
Database & Business Intelligence
1 215 (20.06%) SQL Server
2 72 (6.72%) Power BI
3 56 (5.22%) SQL Server Reporting Services
4 48 (4.48%) MySQL
5 45 (4.20%) SQL Server Integration Services
6 38 (3.54%) Data Warehouse
7 31 (2.89%) SQL Server 2008
8 26 (2.43%) SAP HANA
9 22 (2.05%) Big Data
9 22 (2.05%) BusinessObjects
10 20 (1.87%) SQL Server 2012
11 19 (1.77%) Crystal Reports
12 18 (1.68%) Hadoop
13 17 (1.59%) Oracle Exadata
14 16 (1.49%) Relational Database
15 14 (1.31%) SAP BW
16 10 (0.93%) QlikView
17 9 (0.84%) PostgreSQL
18 7 (0.65%) EDMS
18 7 (0.65%) SQL Server Analysis Services
Development Applications
1 34 (3.17%) Git (software)
1 34 (3.17%) JIRA
2 26 (2.43%) Visual Studio
3 20 (1.87%) Subversion
4 18 (1.68%) Octopus Deploy
4 18 (1.68%) TeamCity
5 17 (1.59%) Team Foundation Server
6 16 (1.49%) Selenium
7 15 (1.40%) Gerrit
7 15 (1.40%) Jenkins
8 12 (1.12%) gulp
9 9 (0.84%) Bower
9 9 (0.84%) Mocha
9 9 (0.84%) Oracle Forms
9 9 (0.84%) Vagrant
10 7 (0.65%) NUnit
11 5 (0.47%) SQL Server Management Studio (SSMS)
12 3 (0.28%) Grunt
12 3 (0.28%) Moq
12 3 (0.28%) MSBuild
General
1 193 (18.00%) Marketing
2 172 (16.04%) Finance
3 67 (6.25%) Retail
4 51 (4.76%) Advertising
5 43 (4.01%) Manufacturing
6 41 (3.82%) Telecoms
7 23 (2.15%) Legal
8 17 (1.59%) Back Office
9 16 (1.49%) Billing
10 12 (1.12%) Electronics
10 12 (1.12%) Publishing
11 10 (0.93%) Banking
12 7 (0.65%) German Language
13 6 (0.56%) Corporate Banking
14 5 (0.47%) French Language
14 5 (0.47%) Games
14 5 (0.47%) Law
14 5 (0.47%) Spanish Language
15 4 (0.37%) Multimedia
16 3 (0.28%) Financial Institution
Job Titles
1 225 (20.99%) Developer
2 166 (15.49%) Analyst
3 92 (8.58%) Architect
4 91 (8.49%) Consultant
5 79 (7.37%) IT Manager
6 65 (6.06%) Project Manager
7 64 (5.97%) Applications Support
8 62 (5.78%) .NET Developer
9 54 (5.04%) Support Analyst
10 53 (4.94%) Solutions Architect
11 49 (4.57%) Administrator
12 44 (4.10%) Senior Developer
13 38 (3.54%) Business Analyst
13 38 (3.54%) CRM Developer
14 36 (3.36%) C# Developer
15 35 (3.26%) Software Developer
16 34 (3.17%) Salesforce Administrator
17 32 (2.99%) Account Manager
18 31 (2.89%) Applications Support Analyst
18 31 (2.89%) CRM Consultant
Libraries, Frameworks & Software Standards
1 261 (24.35%) .NET
2 141 (13.15%) HTML
3 103 (9.61%) CSS
4 95 (8.86%) ASP.NET
5 68 (6.34%) jQuery
6 50 (4.66%) XML
7 47 (4.38%) AngularJS
7 47 (4.38%) Web Services
8 46 (4.29%) .NET Framework
9 41 (3.82%) HTML5
10 40 (3.73%) ASP.NET MVC
11 39 (3.64%) ASP.NET Web API
12 26 (2.43%) CSS3
13 24 (2.24%) REST
14 22 (2.05%) RESTful
15 20 (1.87%) J2EE
16 19 (1.77%) WPF
17 16 (1.49%) SOAP
17 16 (1.49%) WinForms
18 15 (1.40%) WCF
Miscellaneous
1 140 (13.06%) Analytical Skills
2 72 (6.72%) Management Information System
3 57 (5.32%) Computer Science
4 55 (5.13%) Mobile App
5 47 (4.38%) Self-Motivation
6 46 (4.29%) Enterprise Software
7 28 (2.61%) User Experience
8 26 (2.43%) Data Centre
9 25 (2.33%) Social Media
10 16 (1.49%) Driving Licence
11 14 (1.31%) Data Structures
11 14 (1.31%) Greenfield Project
12 13 (1.21%) Internet of Things
13 12 (1.12%) Fintech
14 9 (0.84%) FMCG
14 9 (0.84%) Linux Command Line
14 9 (0.84%) Public Cloud
15 7 (0.65%) Blog
15 7 (0.65%) Virtual Team
16 6 (0.56%) Industry 4.0
Operating Systems
1 79 (7.37%) Windows
2 70 (6.53%) Linux
3 28 (2.61%) Windows Server
4 24 (2.24%) Apple iOS
5 14 (1.31%) Unix
6 13 (1.21%) Windows Server 2012
7 10 (0.93%) Windows Server 2008
8 9 (0.84%) Ubuntu
9 8 (0.75%) Android
9 8 (0.75%) Windows 7
10 7 (0.65%) Windows 10
11 4 (0.37%) Red Hat Enterprise Linux
11 4 (0.37%) Windows XP
12 2 (0.19%) Mac OS
12 2 (0.19%) Windows NT
13 1 (0.093%) FreeBSD
13 1 (0.093%) Mac OS X
13 1 (0.093%) Windows Vista
Processes & Methodologies
1 258 (24.07%) Agile Software Development
2 201 (18.75%) Project Management
3 163 (15.21%) ERP
4 137 (12.78%) Problem-Solving
5 136 (12.69%) Business Intelligence
6 91 (8.49%) Scrum
7 85 (7.93%) Continuous Improvement
8 84 (7.84%) MVC
9 83 (7.74%) SDLC
10 81 (7.56%) Stakeholder Management
11 74 (6.90%) E-Commerce
12 73 (6.81%) ITIL
13 70 (6.53%) Migration
14 63 (5.88%) Analytics
15 59 (5.50%) Web Development
16 58 (5.41%) Service Delivery
17 55 (5.13%) TOGAF
18 54 (5.04%) Enterprise Architecture
18 54 (5.04%) Mentoring
18 54 (5.04%) Test Automation
Programming Languages
1 247 (23.04%) SQL
2 223 (20.80%) C#
3 211 (19.68%) JavaScript
4 65 (6.06%) Java
5 48 (4.48%) PHP
5 48 (4.48%) T-SQL
6 41 (3.82%) VB.NET
7 39 (3.64%) C
8 26 (2.43%) VBA
9 13 (1.21%) ABAP
10 12 (1.12%) PowerShell
10 12 (1.12%) Python
11 9 (0.84%) ES6
12 8 (0.75%) VB
13 7 (0.65%) Apex Code
13 7 (0.65%) Delphi
14 5 (0.47%) Shell Script
15 4 (0.37%) Perl
15 4 (0.37%) R
15 4 (0.37%) TypeScript
Qualifications
1 192 (17.91%) Degree
2 38 (3.54%) Security Cleared
3 31 (2.89%) SC Cleared
4 27 (2.52%) Microsoft Certification
5 21 (1.96%) Computer Science Degree
6 13 (1.21%) ISEB
7 9 (0.84%) HND
7 9 (0.84%) Master's Degree
8 8 (0.75%) PMP
9 7 (0.65%) CCNA
9 7 (0.65%) Cisco Certification
9 7 (0.65%) TOGAF Certification
10 6 (0.56%) DV Cleared
11 3 (0.28%) HNC
11 3 (0.28%) ISTQB
11 3 (0.28%) ITIL Certification
11 3 (0.28%) PMI Certification
11 3 (0.28%) PRINCE2 Certification
11 3 (0.28%) PRINCE2 Practitioner
11 3 (0.28%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 44 (4.10%) QA
2 32 (2.99%) GDPR
3 23 (2.15%) SLA
4 20 (1.87%) PMO
5 11 (1.03%) Data Quality
6 10 (0.93%) ISO/IEC 27001
7 8 (0.75%) Sarbanes-Oxley
8 1 (0.093%) Cyber Essentials
8 1 (0.093%) ISO 14001
8 1 (0.093%) ISO 22301
8 1 (0.093%) ISO 9001
System Software
1 27 (2.52%) Active Directory
2 18 (1.68%) Virtual Desktop
3 15 (1.40%) Docker
4 13 (1.21%) VMware Infrastructure
5 5 (0.47%) Hyper-V
6 4 (0.37%) Virtual Machines
7 3 (0.28%) vSphere
8 1 (0.093%) Forefront TMG
8 1 (0.093%) Microsoft App-V
8 1 (0.093%) VMware ESXi
8 1 (0.093%) XenApp
8 1 (0.093%) XenDesktop
Systems Management
1 25 (2.33%) Ansible
2 20 (1.87%) Puppet
3 10 (0.93%) Terraform
4 6 (0.56%) Microsoft Clustering
5 5 (0.47%) Graylog
5 5 (0.47%) Opscode Chef
5 5 (0.47%) PingFederate
6 2 (0.19%) FortiGate
7 1 (0.093%) AirWatch
7 1 (0.093%) Backup Exec
7 1 (0.093%) HP ALM
7 1 (0.093%) Microsoft Intune
7 1 (0.093%) NetBackup
7 1 (0.093%) SCCM
7 1 (0.093%) SCOM
7 1 (0.093%) WSUS
Vendors
1 350 (32.65%) Microsoft
2 128 (11.94%) SAP
3 124 (11.57%) Salesforce.com
4 117 (10.91%) Oracle
5 32 (2.99%) Sage
6 23 (2.15%) IBM
7 22 (2.05%) Epicor
8 20 (1.87%) Adobe
9 19 (1.77%) Infor
9 19 (1.77%) Pega
10 18 (1.68%) Sitecore
11 17 (1.59%) Informatica
12 15 (1.40%) Mitel
12 15 (1.40%) ServiceNow
12 15 (1.40%) VMware
13 14 (1.31%) Avaya
14 13 (1.21%) Google
14 13 (1.21%) JD Edwards
14 13 (1.21%) Xero
15 11 (1.03%) Cisco