Period
to 29 May 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 29 May 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
29 May 2020
Same period 2019 Same period 2018
Rank 84 93 78
Rank change year-on-year +9 -15 -3
Permanent jobs citing CRM 546 849 1,200
As % of all permanent jobs advertised in the South East 3.38% 3.26% 3.95%
As % of the Processes & Methodologies category 3.71% 3.56% 4.38%
Number of salaries quoted 481 762 1,081
Median annual salary £47,500 £47,500 £47,000
Median salary % change year-on-year - +1.06% +8.05%
10th Percentile £28,750 £27,500 £30,000
90th Percentile £77,500 £71,250 £75,000
England median annual salary £50,000 £50,000 £52,500
% change year-on-year - -4.76% +10.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 14,725 23,869 27,417
As % of all permanent IT jobs advertised in the South East 91.17% 91.57% 90.18%
Number of salaries quoted 11,808 19,208 22,744
Median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -
10th Percentile £31,250 £28,000 £27,500
90th Percentile £77,500 £73,750 £70,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

3-month moving average salary quoted in jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

Salary distribution for jobs citing CRM in the South East over the 6 months to 29 May 2020.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 29 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +1 217 £55,000 +4.76% 29
Hampshire +33 166 £43,750 +9.38% 24
Berkshire -26 114 £58,750 +11.90% 16
Surrey +21 77 £45,000 -18.18% 7
Buckinghamshire +42 69 £52,500 +31.25% 6
West Sussex +24 40 £62,500 +98.41% 1
Oxfordshire +17 34 £60,000 - 7
East Sussex +19 25 £40,000 - 2
Kent +10 13 £40,000 -23.81% 2
Sussex - 1 £30,000 -
CRM
England

For the 6 months to 29 May 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 219 (40.11%) Microsoft
2 195 (35.71%) Dynamics CRM
3 151 (27.66%) Agile Software Development
4 146 (26.74%) C#
5 133 (24.36%) .NET
6 124 (22.71%) SQL
7 118 (21.61%) SQL Server
8 102 (18.68%) JavaScript
9 98 (17.95%) Azure
9 98 (17.95%) Dynamics 365
10 97 (17.77%) Finance
11 92 (16.85%) SaaS
12 84 (15.38%) Marketing
13 75 (13.74%) Salesforce.com
14 74 (13.55%) HTML
15 73 (13.37%) SAP
15 73 (13.37%) ERP
15 73 (13.37%) Analytical Skills
16 68 (12.45%) Project Management
17 63 (11.54%) CSS
17 63 (11.54%) Problem-Solving
18 62 (11.36%) Scrum
19 60 (10.99%) Migration
20 52 (9.52%) Microsoft Office
21 51 (9.34%) MySQL
22 49 (8.97%) Presales
23 47 (8.61%) Oracle
23 47 (8.61%) Business Intelligence
24 46 (8.42%) Degree
25 42 (7.69%) MVC

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (5.13%) SharePoint
2 24 (4.40%) Confluence
3 19 (3.48%) CMS
4 18 (3.30%) IIS
5 15 (2.75%) SAS
6 12 (2.20%) Apache
7 11 (2.01%) NetWeaver
7 11 (2.01%) SAP Portal
8 10 (1.83%) Tomcat
8 10 (1.83%) WebSphere
9 9 (1.65%) WordPress
10 5 (0.92%) Apache Spark
10 5 (0.92%) Drupal
10 5 (0.92%) Jupyter
10 5 (0.92%) Sitecore CMS
10 5 (0.92%) SugarCRM
11 4 (0.73%) MS Exchange
12 3 (0.55%) EPiServer
12 3 (0.55%) Exchange Server 2007
12 3 (0.55%) Joomla!
Applications
1 52 (9.52%) Microsoft Office
2 26 (4.76%) Microsoft Excel
3 21 (3.85%) Microsoft PowerPoint
4 15 (2.75%) MS Visio
5 11 (2.01%) Microsoft Project
6 3 (0.55%) Adobe XD
7 2 (0.37%) SPSS
8 1 (0.18%) Spreadsheet
Business Applications
1 195 (35.71%) Dynamics CRM
2 27 (4.95%) SAP CRM
3 25 (4.58%) NetSuite
4 12 (2.20%) Dynamics NAV
4 12 (2.20%) Salesforce.com CRM
5 10 (1.83%) Remedy ITSM
5 10 (1.83%) SAP GTS
6 7 (1.28%) SAP IS-U
6 7 (1.28%) SAP Oil and Gas
7 6 (1.10%) Dynamics AX
7 6 (1.10%) SAP S/4HANA
7 6 (1.10%) SAP SD
8 5 (0.92%) SAP ERP
8 5 (0.92%) SAP HR
9 4 (0.73%) SAP PSCD
10 3 (0.55%) Adobe Campaign
10 3 (0.55%) Magento
10 3 (0.55%) SAP Business One
10 3 (0.55%) SAP Hybris
11 2 (0.37%) Lawson
Cloud Services
1 98 (17.95%) Azure
1 98 (17.95%) Dynamics 365
2 92 (16.85%) SaaS
3 38 (6.96%) Office 365
4 32 (5.86%) AWS
5 26 (4.76%) PaaS
6 25 (4.58%) Cloud Computing
7 22 (4.03%) IaaS
8 18 (3.30%) GitHub
9 16 (2.93%) Power Platform
10 13 (2.38%) Slack
11 9 (1.65%) Boomi
11 9 (1.65%) Serverless
12 7 (1.28%) Google Analytics
13 6 (1.10%) Azure Data Factory
14 5 (0.92%) Amazon S3
14 5 (0.92%) Amazon SQS
14 5 (0.92%) DigitalOcean
14 5 (0.92%) npm
15 4 (0.73%) iPaaS
Communications & Networking
1 9 (1.65%) TCP/IP
2 8 (1.47%) Internet
3 7 (1.28%) Firewall
4 6 (1.10%) DNS
5 5 (0.92%) BGP
5 5 (0.92%) EIGRP
5 5 (0.92%) Ethernet
5 5 (0.92%) HSRP
5 5 (0.92%) IPv6
5 5 (0.92%) MPLS
5 5 (0.92%) OSPF
5 5 (0.92%) PABX
5 5 (0.92%) SDH
5 5 (0.92%) SONET
5 5 (0.92%) Unified Communications
5 5 (0.92%) VLAN
5 5 (0.92%) VPLS
5 5 (0.92%) Wi-Fi
6 4 (0.73%) Network Security
7 3 (0.55%) SMS
Database & Business Intelligence
1 118 (21.61%) SQL Server
2 51 (9.34%) MySQL
3 33 (6.04%) SQL Server Reporting Services
4 19 (3.48%) Big Data
5 15 (2.75%) Power BI
6 12 (2.20%) Data Warehouse
6 12 (2.20%) SAP HANA
6 12 (2.20%) SQL Server Integration Services
7 11 (2.01%) Data Lake
7 11 (2.01%) SAP BW
8 10 (1.83%) BusinessObjects
8 10 (1.83%) Data Mining
8 10 (1.83%) DB2
9 9 (1.65%) Relational Database
10 7 (1.28%) NoSQL
10 7 (1.28%) OLAP
10 7 (1.28%) SQL Server Analysis Services
11 6 (1.10%) Azure SQL Database
11 6 (1.10%) Hadoop
11 6 (1.10%) RDBMS
Development Applications
1 35 (6.41%) Git (software)
2 34 (6.23%) JIRA
3 24 (4.40%) Team Foundation Server
3 24 (4.40%) Visual Studio
4 19 (3.48%) Jenkins
5 15 (2.75%) Cucumber
6 5 (0.92%) webpack
7 4 (0.73%) Subversion
7 4 (0.73%) VersionOne
8 3 (0.55%) Mocha
8 3 (0.55%) Selenium
8 3 (0.55%) SQL Server Management Studio (SSMS)
8 3 (0.55%) Visual Studio Team System
9 2 (0.37%) CircleCI
9 2 (0.37%) Oracle APEX
10 1 (0.18%) Katalon Studio
10 1 (0.18%) MagicDraw
10 1 (0.18%) PHPUnit
10 1 (0.18%) Postman
10 1 (0.18%) SpecFlow
General
1 97 (17.77%) Finance
2 84 (15.38%) Marketing
3 35 (6.41%) Legal
3 35 (6.41%) Retail
4 20 (3.66%) Telecoms
5 18 (3.30%) Public Sector
6 17 (3.11%) Law
6 17 (3.11%) Manufacturing
7 7 (1.28%) Automotive
8 5 (0.92%) Pharmaceutical
9 4 (0.73%) Billing
10 3 (0.55%) Advertising
11 2 (0.37%) Back Office
12 1 (0.18%) Aerospace
12 1 (0.18%) Banking
12 1 (0.18%) Electronics
12 1 (0.18%) Financial Institution
12 1 (0.18%) Local Government
12 1 (0.18%) Military
12 1 (0.18%) Publishing
Job Titles
1 176 (32.23%) Developer
2 57 (10.44%) Architect
3 55 (10.07%) Analyst
4 48 (8.79%) CRM Developer
5 45 (8.24%) .NET Developer
6 43 (7.88%) Consultant
7 40 (7.33%) C# Developer
8 31 (5.68%) C# .NET Developer
8 31 (5.68%) Dynamics CRM Developer
9 28 (5.13%) Software Developer
10 23 (4.21%) Solutions Architect
11 22 (4.03%) Administrator
12 20 (3.66%) Business Analyst
13 19 (3.48%) Development Manager
13 19 (3.48%) Project Manager
14 18 (3.30%) Microsoft Developer
14 18 (3.30%) Senior Developer
15 17 (3.11%) CRM Analyst
15 17 (3.11%) SAP Architect
16 14 (2.56%) Angular Developer
Libraries, Frameworks & Software Standards
1 133 (24.36%) .NET
2 74 (13.55%) HTML
3 63 (11.54%) CSS
4 36 (6.59%) AngularJS
5 33 (6.04%) .NET Framework
6 32 (5.86%) Web Services
7 31 (5.68%) REST
8 30 (5.49%) jQuery
9 28 (5.13%) ASP.NET
10 23 (4.21%) XML
11 22 (4.03%) Laravel
12 21 (3.85%) Node.js
13 19 (3.48%) .NET Core
14 17 (3.11%) JSON
15 16 (2.93%) SOAP
15 16 (2.93%) XHTML
16 15 (2.75%) Entity Framework
16 15 (2.75%) HTML5
16 15 (2.75%) LAMP
17 14 (2.56%) ASP.NET MVC
Miscellaneous
1 73 (13.37%) Analytical Skills
2 27 (4.95%) Greenfield Project
3 23 (4.21%) Management Information System
4 20 (3.66%) Self-Motivation
5 19 (3.48%) Mobile App
6 16 (2.93%) Enterprise Software
7 14 (2.56%) User Experience
8 10 (1.83%) Virtual Team
9 8 (1.47%) PMI
10 7 (1.28%) Analytical Mindset
10 7 (1.28%) Data Centre
10 7 (1.28%) Data Structures
10 7 (1.28%) Life Science
11 5 (0.92%) Algorithms
11 5 (0.92%) Client/Server
11 5 (0.92%) Linux Command Line
12 4 (0.73%) Smart City
13 3 (0.55%) Driving Licence
13 3 (0.55%) Marketing Technology
13 3 (0.55%) N-Tier
Operating Systems
1 39 (7.14%) Windows
2 23 (4.21%) Linux
3 12 (2.20%) Unix
4 11 (2.01%) Windows 10
5 6 (1.10%) Apple iOS
6 5 (0.92%) Android
6 5 (0.92%) Windows Server
7 3 (0.55%) Debian
8 1 (0.18%) Red Hat Enterprise Linux
8 1 (0.18%) SUSE
8 1 (0.18%) Windows Server 2003
8 1 (0.18%) Windows Server 2012
Processes & Methodologies
1 151 (27.66%) Agile Software Development
2 73 (13.37%) ERP
3 68 (12.45%) Project Management
4 63 (11.54%) Problem-Solving
5 62 (11.36%) Scrum
6 60 (10.99%) Migration
7 49 (8.97%) Presales
8 47 (8.61%) Business Intelligence
9 42 (7.69%) MVC
10 37 (6.78%) Technical Leadership
11 36 (6.59%) Analytics
12 34 (6.23%) Project Delivery
13 32 (5.86%) Business Development
13 32 (5.86%) Service Delivery
14 31 (5.68%) Data Migration
14 31 (5.68%) ITIL
14 31 (5.68%) Requirements Gathering
14 31 (5.68%) TDD
15 30 (5.49%) Business Analysis
15 30 (5.49%) Continuous Improvement
Programming Languages
1 146 (26.74%) C#
2 124 (22.71%) SQL
3 102 (18.68%) JavaScript
4 39 (7.14%) Java
4 39 (7.14%) PHP
5 35 (6.41%) Python
6 34 (6.23%) T-SQL
7 16 (2.93%) TypeScript
8 14 (2.56%) C
9 10 (1.83%) PowerShell
10 7 (1.28%) ABAP
11 6 (1.10%) R
12 5 (0.92%) C++
12 5 (0.92%) PHP 5
13 4 (0.73%) Data Analysis Expressions (DAX)
13 4 (0.73%) VB.NET
14 3 (0.55%) Apex Code
15 2 (0.37%) Bash Shell
15 2 (0.37%) ES6
15 2 (0.37%) VB
Qualifications
1 46 (8.42%) Degree
2 14 (2.56%) ISEB
2 14 (2.56%) Microsoft Certification
3 13 (2.38%) Security Cleared
4 9 (1.65%) Computer Science Degree
4 9 (1.65%) Numerate Degree
5 8 (1.47%) MCITP
5 8 (1.47%) SC Cleared
6 7 (1.28%) DBS Check
7 5 (0.92%) CCNA
7 5 (0.92%) CCNP
7 5 (0.92%) Cisco Certification
7 5 (0.92%) HNC
8 4 (0.73%) PMI Certification
9 3 (0.55%) ACCA
9 3 (0.55%) MCSE
10 2 (0.37%) Avaya Certification
10 2 (0.37%) CTC Cleared
10 2 (0.37%) Master's Degree
10 2 (0.37%) TOGAF Certification
Quality Assurance & Compliance
1 12 (2.20%) QA
2 10 (1.83%) COBIT
3 9 (1.65%) SLA
4 5 (0.92%) GDPR
5 4 (0.73%) PCI DSS
5 4 (0.73%) PMBOK
6 3 (0.55%) ISO/IEC 27001
6 3 (0.55%) PMO
6 3 (0.55%) WCAG
7 2 (0.37%) Data Quality
7 2 (0.37%) GMP
8 1 (0.18%) Sarbanes-Oxley
System Software
1 25 (4.58%) Active Directory
2 6 (1.10%) VMware Infrastructure
3 5 (0.92%) Docker
4 2 (0.37%) Hyper-V
5 1 (0.18%) vSphere
Systems Management
1 6 (1.10%) Ansible
1 6 (1.10%) SCCM
2 4 (0.73%) Opscode Chef
2 4 (0.73%) Puppet
3 2 (0.37%) Docker Swarm
3 2 (0.37%) Kubernetes
3 2 (0.37%) Terraform
4 1 (0.18%) CloudHub
4 1 (0.18%) MOM
4 1 (0.18%) NetBackup
Vendors
1 219 (40.11%) Microsoft
2 75 (13.74%) Salesforce.com
3 73 (13.37%) SAP
4 47 (8.61%) Oracle
5 16 (2.93%) Google
5 16 (2.93%) IBM
6 15 (2.75%) VMware
7 14 (2.56%) HP
7 14 (2.56%) ServiceNow
8 13 (2.38%) Cisco
9 12 (2.20%) Adobe
10 11 (2.01%) hybris
10 11 (2.01%) Siebel
11 10 (1.83%) CA
11 10 (1.83%) Hyperion
11 10 (1.83%) PeopleSoft
11 10 (1.83%) Remedy
11 10 (1.83%) Workday
12 9 (1.65%) Dell
12 9 (1.65%) Salesforce Marketing Cloud