Period
to 27 January 2022

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 27 January 2022 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
27 Jan 2022
Same period 2021 Same period 2020
Rank 137 107 91
Rank change year-on-year -30 -16 +3
Permanent jobs citing CRM 450 288 783
As % of all permanent jobs advertised in the South East 2.48% 2.83% 3.40%
As % of the Processes & Methodologies category 2.67% 3.07% 3.73%
Number of salaries quoted 315 242 651
10th Percentile £30,875 £26,025 £26,250
25th Percentile £40,125 £33,500 £33,750
Median annual salary (50th Percentile) £52,500 £47,500 £47,500
Median % change year-on-year +10.53% - +5.56%
75th Percentile £67,500 £60,000 £65,000
90th Percentile £82,000 £75,000 £80,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +3.09%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 16,862 9,377 20,964
As % of all permanent IT jobs advertised in the South East 93.02% 92.08% 91.12%
Number of salaries quoted 11,477 7,582 17,075
10th Percentile £32,000 £31,250 £29,000
25th Percentile £41,250 £40,000 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - +5.26%
75th Percentile £68,750 £65,000 £64,000
90th Percentile £80,000 £75,000 £77,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

3-month moving average salary quoted in jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

Salary distribution for jobs citing CRM in the South East over the 6 months to 27 January 2022.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 27 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +2 183 £51,000 +7.37% 60
Hampshire -12 143 £47,500 - 20
Berkshire -6 88 £52,500 +16.67% 34
Buckinghamshire -3 65 £44,000 +3.53% 16
Surrey -64 56 £56,500 +13.00% 12
West Sussex +22 32 £65,000 +85.71% 12
Oxfordshire -21 30 £48,750 -15.22% 10
East Sussex -23 25 £61,250 +88.46% 10
Kent -51 10 £52,500 +110.00% 7
Home Counties - 3 £90,000 -
Middlesex -13 2 - - 1
CRM
England

For the 6 months to 27 January 2022, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 181 (40.22%) Social Skills
2 143 (31.78%) Microsoft
3 121 (26.89%) SQL
4 111 (24.67%) Salesforce.com
5 109 (24.22%) Finance
6 108 (24.00%) Agile Software Development
7 104 (23.11%) Analytical Skills
8 93 (20.67%) Dynamics CRM
8 93 (20.67%) Marketing
9 75 (16.67%) Analytics
10 70 (15.56%) Azure
10 70 (15.56%) Power Platform
11 68 (15.11%) Microsoft Excel
12 67 (14.89%) Project Management
13 66 (14.67%) .NET
14 64 (14.22%) ERP
15 63 (14.00%) C#
16 59 (13.11%) Data Management
17 54 (12.00%) JavaScript
18 52 (11.56%) Microsoft 365
18 52 (11.56%) Problem-Solving
19 50 (11.11%) Data Analysis
20 49 (10.89%) Degree
20 49 (10.89%) Power BI
21 48 (10.67%) GDPR
22 46 (10.22%) SQL Server
22 46 (10.22%) Data Analytics
23 43 (9.56%) Tableau
23 43 (9.56%) Data Cleansing
23 43 (9.56%) Project Delivery

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (7.11%) SAS
2 28 (6.22%) CMS
3 22 (4.89%) EPiServer
4 19 (4.22%) SharePoint
5 9 (2.00%) WebLogic
6 8 (1.78%) Elasticsearch
6 8 (1.78%) IIS
7 7 (1.56%) Sitecore CMS
8 6 (1.33%) Drupal
9 5 (1.11%) Kentico
9 5 (1.11%) nginx
10 4 (0.89%) WordPress
11 2 (0.44%) Confluence
11 2 (0.44%) SAP EP
12 1 (0.22%) Headless CMS
12 1 (0.22%) SharePoint Server
12 1 (0.22%) Umbraco
Applications
1 68 (15.11%) Microsoft Excel
2 35 (7.78%) SPSS
3 27 (6.00%) Microsoft Office
4 17 (3.78%) MS Visio
5 6 (1.33%) Microsoft PowerPoint
6 5 (1.11%) SOLIDWORKS
7 3 (0.67%) Chatbot
8 2 (0.44%) Microsoft Project
9 1 (0.22%) InDesign
Business Applications
1 93 (20.67%) Dynamics CRM
2 36 (8.00%) Salesforce.com CRM
3 26 (5.78%) NetSuite
4 8 (1.78%) Maximo
5 7 (1.56%) Dynamics NAV
5 7 (1.56%) SAP Business ByDesign
5 7 (1.56%) SAP S/4HANA
6 6 (1.33%) Payment Gateway
7 5 (1.11%) Oracle EBS R12
8 4 (0.89%) Dynamics AX
8 4 (0.89%) Oracle ERP
8 4 (0.89%) SAP CRM
8 4 (0.89%) SAP HR
8 4 (0.89%) SAP Oil and Gas
9 2 (0.44%) Adobe Campaign
9 2 (0.44%) SAP APO
9 2 (0.44%) SAP IS-U
10 1 (0.22%) Dynamics GP
10 1 (0.22%) Oracle Retail
10 1 (0.22%) SAP EWM
Cloud Services
1 70 (15.56%) Azure
1 70 (15.56%) Power Platform
2 52 (11.56%) Microsoft 365
3 38 (8.44%) Dynamics 365
4 32 (7.11%) AWS
5 30 (6.67%) SaaS
6 20 (4.44%) PowerApps
7 13 (2.89%) Boomi
7 13 (2.89%) Serverless
8 9 (2.00%) Azure Logic Apps
9 8 (1.78%) Amazon EC2
9 8 (1.78%) Amazon SQS
9 8 (1.78%) AWS CloudFormation
9 8 (1.78%) AWS Lambda
9 8 (1.78%) PaaS
10 7 (1.56%) Azure Active Directory
10 7 (1.56%) Azure Data Factory
10 7 (1.56%) Force.com
11 6 (1.33%) Power Automate
11 6 (1.33%) Salesforce Service Cloud
Communications & Networking
1 14 (3.11%) Wireless
2 12 (2.67%) Internet
3 10 (2.22%) DNS
4 9 (2.00%) DHCP
5 8 (1.78%) WAN
6 5 (1.11%) LAN
6 5 (1.11%) SAN
6 5 (1.11%) SD-WAN
6 5 (1.11%) SMTP
6 5 (1.11%) SSL
6 5 (1.11%) VoIP
7 4 (0.89%) Firewall
8 3 (0.67%) Ethernet
9 2 (0.44%) GSM
9 2 (0.44%) Intranet
9 2 (0.44%) VPN
10 1 (0.22%) HTTP
10 1 (0.22%) Software-Defined Networking
10 1 (0.22%) TCP/IP
10 1 (0.22%) ZigBee
Database & Business Intelligence
1 49 (10.89%) Power BI
2 46 (10.22%) SQL Server
3 43 (9.56%) Tableau
4 37 (8.22%) QlikView
5 20 (4.44%) MySQL
6 14 (3.11%) SQL Server 2012
7 8 (1.78%) Data Warehouse
8 6 (1.33%) Relational Database
9 4 (0.89%) Big Data
9 4 (0.89%) RDBMS
9 4 (0.89%) SQL Server Reporting Services
10 3 (0.67%) BusinessObjects
10 3 (0.67%) SAP BW
10 3 (0.67%) SQL Server Integration Services
11 2 (0.44%) Crystal Reports
11 2 (0.44%) SQL Server 2008
11 2 (0.44%) SQL Server Analysis Services
12 1 (0.22%) BusinessObjects Business Intelligence
12 1 (0.22%) Oracle Database
12 1 (0.22%) Qlik Sense
Development Applications
1 34 (7.56%) JIRA
2 29 (6.44%) Git (software)
3 13 (2.89%) Visual Studio
4 8 (1.78%) Octopus Deploy
4 8 (1.78%) TeamCity
5 1 (0.22%) Bitbucket
5 1 (0.22%) IntelliJ
5 1 (0.22%) SQL Server Management Studio (SSMS)
5 1 (0.22%) Visual Studio Code
General
1 181 (40.22%) Social Skills
2 109 (24.22%) Finance
3 104 (23.11%) Analytical Skills
4 93 (20.67%) Marketing
5 38 (8.44%) Retail
6 25 (5.56%) Presentation Skills
7 24 (5.33%) Telecoms
8 21 (4.67%) Organisational Skills
9 19 (4.22%) Manufacturing
10 17 (3.78%) Legal
11 16 (3.56%) Automotive
12 12 (2.67%) French Language
13 9 (2.00%) Billing
14 8 (1.78%) Public Sector
15 6 (1.33%) Aerospace
16 5 (1.11%) Electronics
16 5 (1.11%) Inclusion and Diversity
16 5 (1.11%) Influencing Skills
16 5 (1.11%) Law
17 4 (0.89%) Advertising
Job Titles
1 106 (23.56%) Analyst
2 63 (14.00%) Developer
3 62 (13.78%) Architect
4 48 (10.67%) Business Analyst
5 41 (9.11%) Data Analyst
6 36 (8.00%) Solutions Architect
7 31 (6.89%) .NET Developer
8 30 (6.67%) Customer Analyst
9 26 (5.78%) Software Developer
10 23 (5.11%) Applications Engineer
11 22 (4.89%) Applications Support
12 21 (4.67%) .NET Software Developer
12 21 (4.67%) Project Manager
13 19 (4.22%) IT Manager
14 18 (4.00%) Applications Support Engineer
14 18 (4.00%) C# Developer
14 18 (4.00%) Senior Developer
14 18 (4.00%) Support Engineer
15 16 (3.56%) Software Architect
16 15 (3.33%) Senior Architect
Libraries, Frameworks & Software Standards
1 66 (14.67%) .NET
2 40 (8.89%) HTML
3 37 (8.22%) Web Services
4 33 (7.33%) CSS
5 18 (4.00%) ASP.NET
6 17 (3.78%) JSON
6 17 (3.78%) XML
7 14 (3.11%) .NET Framework
8 12 (2.67%) HTML5
9 11 (2.44%) Middleware
10 10 (2.22%) ASP.NET MVC
10 10 (2.22%) jQuery
11 9 (2.00%) .NET Core
12 8 (1.78%) CSS3
12 8 (1.78%) Sass
13 7 (1.56%) REST
13 7 (1.56%) SOAP
14 6 (1.33%) React
14 6 (1.33%) SAP Fiori
14 6 (1.33%) Vue.js
Miscellaneous
1 37 (8.22%) Self-Motivation
2 26 (5.78%) Management Information System
3 25 (5.56%) Enterprise Software
4 19 (4.22%) Legacy Systems
5 15 (3.33%) Data Centre
6 12 (2.67%) User Experience
7 8 (1.78%) Marketing Technology
8 6 (1.33%) Virtual Team
9 5 (1.11%) Driving Licence
10 4 (0.89%) LIMS
10 4 (0.89%) NHS
11 3 (0.67%) Data Structures
11 3 (0.67%) FMCG
12 2 (0.44%) Cloud Native
12 2 (0.44%) Greenfield Project
12 2 (0.44%) Hedge funds
12 2 (0.44%) Hybrid Cloud
12 2 (0.44%) PMI
13 1 (0.22%) iPad
13 1 (0.22%) Mobile App
Operating Systems
1 40 (8.89%) Windows
2 20 (4.44%) Windows Server
3 14 (3.11%) Linux
4 5 (1.11%) Windows 10
5 3 (0.67%) Windows 7
6 2 (0.44%) Android
6 2 (0.44%) Unix
7 1 (0.22%) Windows 2000
7 1 (0.22%) Windows 8
7 1 (0.22%) Windows Server 2008
7 1 (0.22%) Windows XP
Processes & Methodologies
1 108 (24.00%) Agile Software Development
2 75 (16.67%) Analytics
3 67 (14.89%) Project Management
4 64 (14.22%) ERP
5 59 (13.11%) Data Management
6 52 (11.56%) Problem-Solving
7 50 (11.11%) Data Analysis
8 46 (10.22%) Data Analytics
9 43 (9.56%) Data Cleansing
9 43 (9.56%) Project Delivery
10 42 (9.33%) Data Modelling
11 41 (9.11%) Collaborative Working
11 41 (9.11%) Visualisation
12 38 (8.44%) Business Intelligence
12 38 (8.44%) MVC
13 37 (8.22%) Actionable Insight
13 37 (8.22%) Statistical Analysis
14 35 (7.78%) Customer Insight
14 35 (7.78%) Digital Analytics
14 35 (7.78%) Quantitative Research
Programming Languages
1 121 (26.89%) SQL
2 63 (14.00%) C#
3 54 (12.00%) JavaScript
4 32 (7.11%) R
5 15 (3.33%) VB.NET
6 14 (3.11%) PHP
7 13 (2.89%) C
8 12 (2.67%) VBA
9 9 (2.00%) T-SQL
10 8 (1.78%) Apex Code
11 6 (1.33%) SOQL
11 6 (1.33%) SOSL
12 4 (0.89%) ABAP
13 2 (0.44%) PowerShell
14 1 (0.22%) Java
14 1 (0.22%) Python
14 1 (0.22%) TypeScript
Qualifications
1 49 (10.89%) Degree
2 25 (5.56%) Computer Science Degree
3 10 (2.22%) PMI Certification
4 5 (1.11%) PMP
5 4 (0.89%) CBAP
5 4 (0.89%) ISEB
5 4 (0.89%) Microsoft Certification
5 4 (0.89%) PRINCE2 Practitioner
6 3 (0.67%) CAPM
6 3 (0.67%) IIBA
7 2 (0.44%) AAT
7 2 (0.44%) ACCA
7 2 (0.44%) CGEIT
7 2 (0.44%) CIMA
7 2 (0.44%) CISA
7 2 (0.44%) CRISC
7 2 (0.44%) ITIL Certification
7 2 (0.44%) Master's Degree
7 2 (0.44%) MBA
7 2 (0.44%) Security Cleared
Quality Assurance & Compliance
1 48 (10.67%) GDPR
2 20 (4.44%) QA
3 15 (3.33%) SLA
4 13 (2.89%) Data Quality
5 7 (1.56%) PCI DSS
6 5 (1.11%) ISO/IEC 27001
6 5 (1.11%) PMBOK
7 4 (0.89%) Sarbanes-Oxley
8 2 (0.44%) Accessibility
8 2 (0.44%) COBIT
8 2 (0.44%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.44%) PMO
9 1 (0.22%) GxP
System Software
1 20 (4.44%) Active Directory
2 8 (1.78%) Docker
3 5 (1.11%) Hyper-V
3 5 (1.11%) Virtual Machines
4 3 (0.67%) VMware Infrastructure
Systems Management
1 9 (2.00%) Grafana
2 8 (1.78%) SCCM
3 1 (0.22%) Single Sign-On
Vendors
1 143 (31.78%) Microsoft
2 111 (24.67%) Salesforce.com
3 38 (8.44%) SAP
4 35 (7.78%) Cognos
5 26 (5.78%) Oracle
6 23 (5.11%) Adobe
7 17 (3.78%) Apple
8 13 (2.89%) OutSystems
9 12 (2.67%) Sitecore
10 10 (2.22%) VMware
10 10 (2.22%) Workday
11 7 (1.56%) Jitterbit
11 7 (1.56%) ServiceNow
12 6 (1.33%) Dell
13 5 (1.11%) Google
13 5 (1.11%) JD Edwards
14 4 (0.89%) Amdocs
14 4 (0.89%) Cisco
14 4 (0.89%) Concur
14 4 (0.89%) Kronos