Period
to 19 July 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 July 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
19 Jul 2019
Same period 2018 Same period 2017
Rank 96 81 72
Rank change year-on-year -15 -9 -18
Permanent jobs citing CRM 886 1,158 1,171
As % of all permanent IT jobs advertised in the South East 3.32% 3.83% 3.93%
As % of the Processes & Methodologies category 3.64% 4.25% 4.39%
Number of salaries quoted 744 940 986
South East median annual salary £47,500 £47,500 £44,000
Median salary % change year-on-year - +7.95% -2.22%
10th Percentile £27,500 £28,250 £26,250
90th Percentile £73,750 £75,000 £66,875
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +1.06%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 24,316 27,271 26,664
As % of all permanent IT jobs advertised in the South East 91.00% 90.21% 89.45%
Number of salaries quoted 19,522 22,557 22,064
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,250 £28,000 £27,000
90th Percentile £75,000 £70,000 £67,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +2.04%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 19 July 2019.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 19 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -1 372 £52,500 +10.53% 60
Berkshire +4 259 £52,500 - 29
Hampshire -34 183 £40,000 -23.81% 37
Surrey -8 166 £55,000 +22.22% 38
Buckinghamshire -44 64 £42,500 -5.56% 16
West Sussex -9 58 £32,500 -18.75% 19
Oxfordshire +35 49 £60,000 +50.00% 15
Kent +9 42 £55,000 +27.91% 10
East Sussex -12 33 £40,000 -20.00% 4
Middlesex +7 9 £60,000 -20.00%
Isle of Wight -6 1 £40,000 -3.03%
CRM
England

For the 6 months to 19 July 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 256 (28.89%) Microsoft
2 242 (27.31%) Dynamics CRM
3 227 (25.62%) SQL
4 225 (25.40%) Agile Software Development
5 182 (20.54%) Finance
6 177 (19.98%) .NET
7 174 (19.64%) Salesforce.com
8 166 (18.74%) C#
9 162 (18.28%) Marketing
10 160 (18.06%) JavaScript
11 133 (15.01%) ERP
12 129 (14.56%) SAP
13 128 (14.45%) Microsoft Azure
14 120 (13.54%) Degree
15 109 (12.30%) Project Management
16 103 (11.63%) ASP.NET
16 103 (11.63%) Business Intelligence
17 101 (11.40%) HTML
18 96 (10.84%) Dynamics 365
19 95 (10.72%) Problem-Solving
20 90 (10.16%) SQL Server
21 87 (9.82%) Stakeholder Management
22 85 (9.59%) CSS
23 79 (8.92%) SharePoint
23 79 (8.92%) SaaS
24 68 (7.67%) Analytical Skills
25 66 (7.45%) ITIL
25 66 (7.45%) SQL Server Reporting Services
26 64 (7.22%) Change Management
27 63 (7.11%) Migration

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (8.92%) SharePoint
2 36 (4.06%) CMS
3 16 (1.81%) WordPress
4 11 (1.24%) IIS
5 10 (1.13%) Apache
5 10 (1.13%) Umbraco
6 8 (0.90%) Confluence
7 7 (0.79%) Drupal
7 7 (0.79%) NetWeaver
8 4 (0.45%) MS Exchange
8 4 (0.45%) SugarCRM
9 3 (0.34%) BizTalk Server
9 3 (0.34%) SAP Portal
9 3 (0.34%) SharePoint 2010
10 2 (0.23%) Apache Spark
10 2 (0.23%) Exchange Server 2010
10 2 (0.23%) Exchange Server 2013
10 2 (0.23%) NServiceBus
10 2 (0.23%) Oracle Coherence
10 2 (0.23%) Sitecore CMS
Applications
1 42 (4.74%) Microsoft Office
2 37 (4.18%) Microsoft Excel
3 24 (2.71%) Microsoft PowerPoint
4 12 (1.35%) Spreadsheet
5 7 (0.79%) MS Visio
6 6 (0.68%) InDesign
7 5 (0.56%) Microsoft Project
7 5 (0.56%) Photoshop
8 4 (0.45%) Adobe Creative Suite
8 4 (0.45%) Adobe Illustrator
9 1 (0.11%) Adobe XD
9 1 (0.11%) Chatbot
9 1 (0.11%) CPLEX
9 1 (0.11%) Sketch
Business Applications
1 242 (27.31%) Dynamics CRM
2 24 (2.71%) NetSuite
2 24 (2.71%) SAP CRM
3 23 (2.60%) Salesforce.com CRM
4 21 (2.37%) Dynamics AX
5 20 (2.26%) Unit4 Business World
6 18 (2.03%) SAP S/4HANA
7 13 (1.47%) Dynamics NAV
8 12 (1.35%) SAP Business ByDesign
9 8 (0.90%) Adobe Campaign
9 8 (0.90%) SAP ERP
10 7 (0.79%) FastStats
10 7 (0.79%) SAP IS-U
10 7 (0.79%) Unica
11 6 (0.68%) Dynamics GP
12 5 (0.56%) Sage X3
12 5 (0.56%) SAP EHS
12 5 (0.56%) SAP EWM
12 5 (0.56%) SAP IBP
12 5 (0.56%) SAP PP
Cloud Services
1 128 (14.45%) Microsoft Azure
2 96 (10.84%) Dynamics 365
3 79 (8.92%) SaaS
4 54 (6.09%) Office 365
5 34 (3.84%) Power Platform
6 27 (3.05%) Amazon AWS
7 26 (2.93%) PaaS
8 20 (2.26%) Force.com
9 18 (2.03%) Serverless
10 15 (1.69%) IaaS
11 14 (1.58%) Azure Active Directory
12 12 (1.35%) Google Analytics
13 10 (1.13%) Oracle Service Cloud
14 8 (0.90%) Salesforce Service Cloud
15 7 (0.79%) Cloud Computing
15 7 (0.79%) iPaaS
15 7 (0.79%) Microsoft Flow
15 7 (0.79%) Responsys
15 7 (0.79%) Silverpop
16 5 (0.56%) Google Cloud Platform
Communications & Networking
1 40 (4.51%) Internet
2 17 (1.92%) Firewall
2 17 (1.92%) TCP/IP
3 12 (1.35%) DNS
4 10 (1.13%) Network Security
5 9 (1.02%) Intranet
6 8 (0.90%) DHCP
6 8 (0.90%) Ethernet
6 8 (0.90%) Wireless
7 7 (0.79%) LAN
8 6 (0.68%) SMS
9 4 (0.45%) VoIP
10 3 (0.34%) Broadband
10 3 (0.34%) CTI
10 3 (0.34%) VPN
10 3 (0.34%) WAN
10 3 (0.34%) WebEx
11 2 (0.23%) FTP
11 2 (0.23%) Remote Desktop
11 2 (0.23%) Skype
Database & Business Intelligence
1 90 (10.16%) SQL Server
2 66 (7.45%) SQL Server Reporting Services
3 35 (3.95%) SQL Server Integration Services
4 30 (3.39%) MySQL
4 30 (3.39%) Power BI
5 29 (3.27%) Data Warehouse
6 19 (2.14%) Relational Database
7 15 (1.69%) SAP HANA
8 12 (1.35%) Oracle Database
9 10 (1.13%) Crystal Reports
10 9 (1.02%) SAP BW
11 8 (0.90%) Big Data
11 8 (0.90%) BusinessObjects
12 7 (0.79%) Hadoop
13 5 (0.56%) DB2
13 5 (0.56%) NoSQL
13 5 (0.56%) Oracle Database 10g
13 5 (0.56%) QlikView
14 4 (0.45%) Data Mart
14 4 (0.45%) SQL Server Analysis Services
Development Applications
1 38 (4.29%) Team Foundation Server
1 38 (4.29%) Visual Studio
2 30 (3.39%) JIRA
3 21 (2.37%) Git (software)
4 19 (2.14%) Visual Studio Team System
5 11 (1.24%) NUnit
6 7 (0.79%) Selenium
7 6 (0.68%) Cucumber
7 6 (0.68%) Subversion
8 5 (0.56%) Ant
8 5 (0.56%) Gradle
8 5 (0.56%) Jenkins
8 5 (0.56%) Maven
9 3 (0.34%) Moq
10 2 (0.23%) GitLab
10 2 (0.23%) Jasmine
10 2 (0.23%) Mocha
10 2 (0.23%) MSTest
10 2 (0.23%) NWDI
10 2 (0.23%) SonarQube
General
1 182 (20.54%) Finance
2 162 (18.28%) Marketing
3 54 (6.09%) Retail
4 30 (3.39%) Manufacturing
5 21 (2.37%) Telecoms
6 20 (2.26%) Law
7 16 (1.81%) Billing
7 16 (1.81%) Legal
8 9 (1.02%) Games
8 9 (1.02%) Local Government
9 6 (0.68%) Military
9 6 (0.68%) Publishing
10 4 (0.45%) Advertising
10 4 (0.45%) German Language
11 3 (0.34%) Banking
11 3 (0.34%) Electronics
12 2 (0.23%) Aerospace
12 2 (0.23%) Back Office
12 2 (0.23%) Dutch Language
12 2 (0.23%) Financial Institution
Job Titles
1 202 (22.80%) Developer
2 157 (17.72%) Analyst
3 119 (13.43%) Consultant
4 61 (6.88%) .NET Developer
5 56 (6.32%) Support Analyst
6 54 (6.09%) Business Analyst
7 53 (5.98%) CRM Consultant
8 52 (5.87%) Architect
9 51 (5.76%) C# Developer
10 50 (5.64%) Applications Support
10 50 (5.64%) Project Manager
11 44 (4.97%) CRM Developer
12 41 (4.63%) Dynamics CRM Consultant
13 40 (4.51%) C# .NET Developer
14 39 (4.40%) Software Developer
15 30 (3.39%) CRM Analyst
15 30 (3.39%) SQL Developer
16 29 (3.27%) IT Manager
16 29 (3.27%) Junior
17 28 (3.16%) Solutions Architect
Libraries, Frameworks & Software Standards
1 177 (19.98%) .NET
2 103 (11.63%) ASP.NET
3 101 (11.40%) HTML
4 85 (9.59%) CSS
5 63 (7.11%) Web Services
6 58 (6.55%) jQuery
7 42 (4.74%) AngularJS
8 36 (4.06%) WCF
9 34 (3.84%) ASP.NET MVC
9 34 (3.84%) REST
10 29 (3.27%) SOAP
11 23 (2.60%) WPF
12 18 (2.03%) Laravel
12 18 (2.03%) XHTML
13 16 (1.81%) HTML5
13 16 (1.81%) Visualforce
14 14 (1.58%) Node.js
14 14 (1.58%) RabbitMQ
14 14 (1.58%) XML
15 13 (1.47%) Twitter Bootstrap
Miscellaneous
1 68 (7.67%) Analytical Skills
2 42 (4.74%) Self-Motivation
3 41 (4.63%) Greenfield Project
4 26 (2.93%) Enterprise Software
5 25 (2.82%) Management Information System
6 20 (2.26%) FMCG
7 18 (2.03%) Data Centre
8 16 (1.81%) Data Structures
8 16 (1.81%) EPoS
9 15 (1.69%) User Experience
10 14 (1.58%) Mobile App
11 13 (1.47%) Public Cloud
12 10 (1.13%) Marketing Technology
13 9 (1.02%) Client/Server
13 9 (1.02%) Internet of Things
14 8 (0.90%) Virtual Team
15 7 (0.79%) NHS
16 5 (0.56%) Algorithms
16 5 (0.56%) Digital Media
16 5 (0.56%) PMI
Operating Systems
1 60 (6.77%) Windows
2 28 (3.16%) Windows Server
3 20 (2.26%) Linux
3 20 (2.26%) Unix
4 12 (1.35%) Windows Server 2012
5 10 (1.13%) FreeBSD
6 9 (1.02%) Apple iOS
7 7 (0.79%) Windows Server 2008
8 6 (0.68%) Android
9 3 (0.34%) Windows 10
10 2 (0.23%) Windows Server 2003
11 1 (0.11%) Windows 7
11 1 (0.11%) Windows NT
Processes & Methodologies
1 225 (25.40%) Agile Software Development
2 133 (15.01%) ERP
3 109 (12.30%) Project Management
4 103 (11.63%) Business Intelligence
5 95 (10.72%) Problem-Solving
6 87 (9.82%) Stakeholder Management
7 66 (7.45%) ITIL
8 64 (7.22%) Change Management
9 63 (7.11%) Migration
10 61 (6.88%) Analytics
10 61 (6.88%) Scrum
11 59 (6.66%) MVC
12 58 (6.55%) Web Development
13 47 (5.30%) Data Migration
14 45 (5.08%) Computer Science
14 45 (5.08%) DevOps
15 44 (4.97%) Software Engineering
15 44 (4.97%) Workflow
16 42 (4.74%) E-Commerce
17 40 (4.51%) PRINCE2
Programming Languages
1 227 (25.62%) SQL
2 166 (18.74%) C#
3 160 (18.06%) JavaScript
4 60 (6.77%) Java
5 55 (6.21%) T-SQL
6 43 (4.85%) PHP
7 32 (3.61%) C
8 24 (2.71%) Python
9 21 (2.37%) ABAP
10 17 (1.92%) Apex Code
11 15 (1.69%) PowerShell
12 10 (1.13%) VB.NET
13 9 (1.02%) C++
14 7 (0.79%) VB
15 5 (0.56%) R
16 3 (0.34%) Data Analysis Expressions (DAX)
16 3 (0.34%) ES6
16 3 (0.34%) VBA
17 2 (0.23%) Perl
17 2 (0.23%) PL/SQL
Qualifications
1 120 (13.54%) Degree
2 35 (3.95%) Computer Science Degree
3 20 (2.26%) Security Cleared
4 14 (1.58%) SC Cleared
5 11 (1.24%) ACCA
5 11 (1.24%) CIMA
5 11 (1.24%) Microsoft Certification
6 10 (1.13%) PMI Certification
6 10 (1.13%) PMP
7 7 (0.79%) ISEB
8 6 (0.68%) MCITP
9 5 (0.56%) CTC Cleared
10 3 (0.34%) DV Cleared
10 3 (0.34%) HND
10 3 (0.34%) SAP Certification
10 3 (0.34%) Siebel Certification
11 2 (0.23%) A+ Certification
11 2 (0.23%) MCP
11 2 (0.23%) MCSA
11 2 (0.23%) MCSE
Quality Assurance & Compliance
1 46 (5.19%) QA
2 24 (2.71%) GDPR
3 22 (2.48%) SLA
4 12 (1.35%) PMO
5 8 (0.90%) Data Quality
6 5 (0.56%) Sarbanes-Oxley
7 4 (0.45%) COBIT
7 4 (0.45%) GAMP
8 3 (0.34%) ISO/IEC 27001
System Software
1 37 (4.18%) Active Directory
2 9 (1.02%) Docker
3 8 (0.90%) Hyper-V
4 5 (0.56%) VMware Infrastructure
5 4 (0.45%) Firmware
5 4 (0.45%) Virtual Machines
6 2 (0.23%) Terminal Services
6 2 (0.23%) VMware ESXi
7 1 (0.11%) Ceph
7 1 (0.11%) Lustre
7 1 (0.11%) NFS
7 1 (0.11%) Samba
Systems Management
1 7 (0.79%) HP Quality Center
2 5 (0.56%) WSUS
3 3 (0.34%) Kubernetes
4 1 (0.11%) AirWatch
4 1 (0.11%) Ansible
4 1 (0.11%) Cisco CUCM
4 1 (0.11%) Cisco UCCX
4 1 (0.11%) EMC NetWorker
4 1 (0.11%) Puppet
4 1 (0.11%) Systems Management Server (SMS)
Vendors
1 256 (28.89%) Microsoft
2 174 (19.64%) Salesforce.com
3 129 (14.56%) SAP
4 58 (6.55%) Oracle
5 32 (3.61%) Adobe
6 23 (2.60%) Sage
7 19 (2.14%) Google
7 19 (2.14%) Salesforce Marketing Cloud
8 18 (2.03%) JD Edwards
8 18 (2.03%) ServiceNow
9 14 (1.58%) VMware
9 14 (1.58%) Workday
10 13 (1.47%) Infor
11 12 (1.35%) CheckPoint
11 12 (1.35%) Pardot
12 10 (1.13%) Epicor
12 10 (1.13%) Xamarin
13 9 (1.02%) IBM
14 7 (0.79%) Cisco
14 7 (0.79%) SimCorp