Period
to 26 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > South East
6 months to
26 Sep 2018
Same period 2017 Same period 2016
Rank 73 75 53
Rank change year-on-year +2 -22 +35
Permanent jobs citing CRM 1,195 1,105 1,757
As % of all permanent IT jobs advertised in the South East 4.04% 3.78% 4.90%
As % of the Processes & Methodologies category 4.51% 4.23% 5.50%
Number of salaries quoted 999 910 1,355
South East median annual salary £47,500 £43,500 £45,000
Median salary % change year-on-year +9.20% -3.33% -
10th Percentile £28,000 £26,250 £26,750
90th Percentile £75,000 £66,000 £73,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26,482 26,107 31,926
As % of all permanent IT jobs advertised in the South East 89.53% 89.36% 89.08%
Number of salaries quoted 21,878 21,493 26,732
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,750 £27,000 £27,500
90th Percentile £71,250 £68,750 £68,750
England median annual salary £50,000 £50,000 £50,000

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the South East.

Salary trend for CRM in the South East

CRM
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM in the South East over the 6 months to 26 September 2018.

Salary histogram for CRM in the South East

CRM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South East region over the 6 months to 26 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +33 491 £48,750 +14.71% 75
Berkshire +21 270 £55,000 +26.80% 41
Hampshire +20 258 £55,000 +15.79% 35
Surrey -7 252 £45,000 -5.76% 40
Buckinghamshire +42 154 £45,000 +12.50% 17
West Sussex -27 72 £50,000 +25.00% 3
Oxfordshire +5 67 £40,000 -5.33% 17
Kent +36 51 £37,500 +7.14% 18
East Sussex -13 48 £50,000 +25.00% 4
Middlesex +9 12 £69,700 +26.73% 2
Sussex -1 3 £39,000 +34.48%
Isle of Wight - 1 £37,500 - 1
CRM
England

For the 6 months to 26 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for CRM.

1 405 (33.89%) Microsoft
2 349 (29.21%) Dynamics CRM
3 287 (24.02%) .NET
4 280 (23.43%) JavaScript
5 273 (22.85%) SQL
6 271 (22.68%) Agile Software Development
7 261 (21.84%) C#
8 238 (19.92%) Marketing
9 226 (18.91%) SQL Server
10 213 (17.82%) Finance
11 205 (17.15%) Project Management
11 205 (17.15%) Degree
12 204 (17.07%) ERP
13 194 (16.23%) HTML
14 168 (14.06%) Salesforce.com
15 167 (13.97%) Analytical Skills
16 155 (12.97%) Problem-Solving
17 154 (12.89%) Business Intelligence
18 151 (12.64%) SAP
19 146 (12.22%) Dynamics 365
20 127 (10.63%) CSS
21 117 (9.79%) Oracle
22 112 (9.37%) Microsoft Azure
23 104 (8.70%) Microsoft Office
24 102 (8.54%) Scrum
25 97 (8.12%) Advertising
26 95 (7.95%) ASP.NET
26 95 (7.95%) SDLC
27 94 (7.87%) Continuous Improvement
28 88 (7.36%) SharePoint

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 88 (7.36%) SharePoint
2 57 (4.77%) CMS
3 21 (1.76%) Confluence
4 20 (1.67%) Apache
5 14 (1.17%) JBoss
5 14 (1.17%) WebLogic
6 11 (0.92%) NetWeaver
6 11 (0.92%) WordPress
7 8 (0.67%) MS Exchange
7 8 (0.67%) MS Project Server
7 8 (0.67%) Oracle SOA Suite
8 7 (0.59%) IIS
8 7 (0.59%) Oracle Workflow
9 6 (0.50%) SharePoint 2013
9 6 (0.50%) SharePoint Server
10 5 (0.42%) BizTalk Server
10 5 (0.42%) Elasticsearch
10 5 (0.42%) Exchange Server 2010
10 5 (0.42%) SAP Portal
11 4 (0.33%) Skype for Business
Applications
1 104 (8.70%) Microsoft Office
2 72 (6.03%) Microsoft Excel
3 38 (3.18%) Microsoft PowerPoint
4 21 (1.76%) Microsoft Project
5 11 (0.92%) Spreadsheet
6 9 (0.75%) MS Visio
7 5 (0.42%) Photoshop
8 2 (0.17%) Acrobat
8 2 (0.17%) EngageOne
9 1 (0.084%) Abaqus
9 1 (0.084%) Adobe Creative Suite
9 1 (0.084%) Mathcad
9 1 (0.084%) SPSS
Business Applications
1 349 (29.21%) Dynamics CRM
2 55 (4.60%) Salesforce.com CRM
3 39 (3.26%) NetSuite
4 35 (2.93%) Dynamics NAV
5 33 (2.76%) Dynamics AX
6 23 (1.92%) SAP S/4HANA
7 13 (1.09%) SAP Business One
7 13 (1.09%) SAP CO
7 13 (1.09%) SAP FI
7 13 (1.09%) SAP FI/CO
8 12 (1.00%) SAP CRM
9 9 (0.75%) Adobe Campaign
9 9 (0.75%) Payment Gateway
10 8 (0.67%) Eloqua
10 8 (0.67%) SAP SD
11 7 (0.59%) Oracle Applications
11 7 (0.59%) Oracle ERP
11 7 (0.59%) Oracle Procure-to-Pay
12 6 (0.50%) SAP R/3
12 6 (0.50%) Unit4 Business World
Cloud Services
1 146 (12.22%) Dynamics 365
2 112 (9.37%) Microsoft Azure
3 68 (5.69%) SaaS
4 52 (4.35%) PaaS
5 48 (4.02%) IaaS
6 44 (3.68%) Office 365
7 35 (2.93%) Amazon AWS
8 24 (2.01%) GitHub
9 19 (1.59%) npm
10 17 (1.42%) Cloud Computing
11 10 (0.84%) Salesforce Service Cloud
12 9 (0.75%) Silverpop
13 7 (0.59%) Azure Active Directory
13 7 (0.59%) Google Analytics
14 6 (0.50%) Adobe Analytics
14 6 (0.50%) Google Cloud Platform
14 6 (0.50%) Serverless
15 5 (0.42%) Force.com
15 5 (0.42%) SuccessFactors
16 4 (0.33%) Responsys
Communications & Networking
1 22 (1.84%) Internet
2 19 (1.59%) Software-Defined Networking
3 13 (1.09%) PBX
4 12 (1.00%) DNS
5 10 (0.84%) Network Security
6 8 (0.67%) SMS
6 8 (0.67%) VLAN
7 7 (0.59%) DHCP
7 7 (0.59%) Firewall
7 7 (0.59%) VoIP
8 6 (0.50%) Wireless
9 5 (0.42%) LAN
9 5 (0.42%) SAN
9 5 (0.42%) Skype
9 5 (0.42%) WAN
10 4 (0.33%) TCP/IP
10 4 (0.33%) VPN
11 3 (0.25%) Broadband
11 3 (0.25%) RTP
11 3 (0.25%) WebEx
Database & Business Intelligence
1 226 (18.91%) SQL Server
2 85 (7.11%) Power BI
3 67 (5.61%) SQL Server Reporting Services
4 52 (4.35%) SQL Server Integration Services
5 48 (4.02%) MySQL
6 45 (3.77%) Data Warehouse
7 29 (2.43%) SQL Server 2008
8 26 (2.18%) SAP HANA
9 25 (2.09%) Big Data
10 24 (2.01%) BusinessObjects
11 23 (1.92%) Relational Database
12 21 (1.76%) Hadoop
13 20 (1.67%) PostgreSQL
14 19 (1.59%) Oracle Exadata
14 19 (1.59%) SAP BW
14 19 (1.59%) SQL Server 2012
15 17 (1.42%) Crystal Reports
16 16 (1.34%) SQL Server Analysis Services
17 11 (0.92%) RDBMS
18 10 (0.84%) QlikView
Development Applications
1 33 (2.76%) Git (software)
2 30 (2.51%) JIRA
3 26 (2.18%) Visual Studio
4 21 (1.76%) Team Foundation Server
5 20 (1.67%) gulp
6 18 (1.51%) Bower
6 18 (1.51%) Mocha
6 18 (1.51%) Subversion
6 18 (1.51%) Vagrant
7 17 (1.42%) Selenium
8 16 (1.34%) Jenkins
8 16 (1.34%) Octopus Deploy
8 16 (1.34%) TeamCity
9 14 (1.17%) Gerrit
10 9 (0.75%) Oracle Forms
10 9 (0.75%) Visual Studio Team System
11 8 (0.67%) Ant
11 8 (0.67%) SQL Server Management Studio (SSMS)
12 7 (0.59%) NUnit
13 3 (0.25%) ReSharper
General
1 238 (19.92%) Marketing
2 213 (17.82%) Finance
3 97 (8.12%) Advertising
4 82 (6.86%) Retail
5 60 (5.02%) Telecoms
6 56 (4.69%) Manufacturing
7 26 (2.18%) Billing
8 23 (1.92%) Legal
9 18 (1.51%) Back Office
10 17 (1.42%) Publishing
11 10 (0.84%) Electronics
12 8 (0.67%) Banking
12 8 (0.67%) German Language
13 7 (0.59%) Games
14 6 (0.50%) Corporate Banking
14 6 (0.50%) French Language
15 4 (0.33%) Financial Institution
15 4 (0.33%) Law
15 4 (0.33%) Spanish Language
16 3 (0.25%) Multimedia
Job Titles
1 274 (22.93%) Developer
2 167 (13.97%) Analyst
3 125 (10.46%) Consultant
4 101 (8.45%) Architect
5 71 (5.94%) IT Manager
6 63 (5.27%) .NET Developer
7 62 (5.19%) Solutions Architect
8 60 (5.02%) CRM Consultant
9 58 (4.85%) Project Manager
10 55 (4.60%) Administrator
10 55 (4.60%) CRM Developer
11 53 (4.44%) Senior Developer
12 48 (4.02%) Dynamics CRM Consultant
13 47 (3.93%) Software Developer
14 43 (3.60%) Applications Support
15 41 (3.43%) Dynamics CRM Developer
15 41 (3.43%) Support Analyst
16 39 (3.26%) Business Analyst
17 38 (3.18%) C# Developer
18 35 (2.93%) Account Manager
Libraries, Frameworks & Software Standards
1 287 (24.02%) .NET
2 194 (16.23%) HTML
3 127 (10.63%) CSS
4 95 (7.95%) ASP.NET
5 70 (5.86%) jQuery
6 54 (4.52%) AngularJS
7 53 (4.44%) HTML5
8 51 (4.27%) XML
9 44 (3.68%) .NET Framework
10 43 (3.60%) Web Services
11 39 (3.26%) ASP.NET MVC
12 35 (2.93%) Mason
13 32 (2.68%) ASP.NET Web API
14 31 (2.59%) WPF
15 28 (2.34%) CSS3
16 26 (2.18%) REST
17 25 (2.09%) J2EE
18 24 (2.01%) Node.js
19 23 (1.92%) SOAP
20 21 (1.76%) Visualforce
Miscellaneous
1 167 (13.97%) Analytical Skills
2 79 (6.61%) Management Information System
3 67 (5.61%) Computer Science
4 61 (5.10%) Self-Motivation
5 58 (4.85%) Mobile App
6 52 (4.35%) Enterprise Software
7 29 (2.43%) Social Media
8 28 (2.34%) User Experience
9 26 (2.18%) Data Centre
10 21 (1.76%) Driving Licence
11 18 (1.51%) Linux Command Line
12 16 (1.34%) Data Structures
12 16 (1.34%) Greenfield Project
13 15 (1.26%) Internet of Things
14 9 (0.75%) Virtual Team
15 8 (0.67%) FMCG
16 7 (0.59%) Blog
16 7 (0.59%) Public Cloud
17 6 (0.50%) Industry 4.0
18 5 (0.42%) Graphic Design
Operating Systems
1 77 (6.44%) Linux
2 69 (5.77%) Windows
3 30 (2.51%) Windows Server
4 20 (1.67%) Apple iOS
5 19 (1.59%) Ubuntu
6 16 (1.34%) Windows Server 2012
7 13 (1.09%) Unix
8 11 (0.92%) Windows Server 2008
9 9 (0.75%) Windows 10
10 8 (0.67%) Android
11 6 (0.50%) Windows 7
12 4 (0.33%) Mac OS X
13 2 (0.17%) Red Hat Enterprise Linux
14 1 (0.084%) FreeBSD
14 1 (0.084%) Windows 8
14 1 (0.084%) Windows NT
14 1 (0.084%) Windows Vista
14 1 (0.084%) Windows XP
Processes & Methodologies
1 271 (22.68%) Agile Software Development
2 205 (17.15%) Project Management
3 204 (17.07%) ERP
4 155 (12.97%) Problem-Solving
5 154 (12.89%) Business Intelligence
6 102 (8.54%) Scrum
7 95 (7.95%) SDLC
8 94 (7.87%) Continuous Improvement
9 85 (7.11%) Stakeholder Management
10 81 (6.78%) E-Commerce
11 79 (6.61%) MVC
12 72 (6.03%) Service Delivery
12 72 (6.03%) Web Development
13 71 (5.94%) ITIL
14 69 (5.77%) Migration
15 65 (5.44%) Analytics
16 64 (5.36%) Enterprise Architecture
17 61 (5.10%) Mentoring
18 60 (5.02%) TOGAF
19 57 (4.77%) Waterfall
Programming Languages
1 280 (23.43%) JavaScript
2 273 (22.85%) SQL
3 261 (21.84%) C#
4 77 (6.44%) Java
5 63 (5.27%) T-SQL
6 52 (4.35%) PHP
7 47 (3.93%) VB.NET
8 36 (3.01%) C
9 31 (2.59%) VBA
10 24 (2.01%) Apex Code
11 19 (1.59%) ES6
12 17 (1.42%) Python
13 16 (1.34%) ABAP
14 15 (1.26%) Delphi
15 11 (0.92%) PowerShell
16 8 (0.67%) Data Analysis Expressions (DAX)
16 8 (0.67%) VB
17 5 (0.42%) Perl
17 5 (0.42%) R
17 5 (0.42%) Shell Script
Qualifications
1 205 (17.15%) Degree
2 39 (3.26%) Computer Science Degree
3 36 (3.01%) Security Cleared
4 31 (2.59%) Microsoft Certification
5 30 (2.51%) SC Cleared
6 16 (1.34%) ISEB
7 7 (0.59%) DV Cleared
7 7 (0.59%) PMP
8 5 (0.42%) HND
8 5 (0.42%) Master's Degree
8 5 (0.42%) PRINCE2 Practitioner
8 5 (0.42%) SAP Certification
9 4 (0.33%) CCNA
9 4 (0.33%) Cisco Certification
9 4 (0.33%) ITIL Foundation Certificate
10 3 (0.25%) ACCA
10 3 (0.25%) CIMA
10 3 (0.25%) MCSE
10 3 (0.25%) Six Sigma Yellow Belt
11 2 (0.17%) ISTQB
Quality Assurance & Compliance
1 43 (3.60%) QA
2 31 (2.59%) GDPR
3 17 (1.42%) SLA
4 13 (1.09%) PMO
5 12 (1.00%) ISO/IEC 27001
6 10 (0.84%) Data Quality
7 5 (0.42%) Sarbanes-Oxley
8 1 (0.084%) ISO 14001
8 1 (0.084%) ISO 22301
8 1 (0.084%) ISO 9001
8 1 (0.084%) Solvency II
System Software
1 31 (2.59%) Active Directory
2 20 (1.67%) Virtual Desktop
3 14 (1.17%) Docker
4 10 (0.84%) VMware Infrastructure
5 6 (0.50%) Hyper-V
6 4 (0.33%) Virtual Machines
6 4 (0.33%) vSphere
7 2 (0.17%) XenDesktop
8 1 (0.084%) Citrix Presentation Server
8 1 (0.084%) Microsoft App-V
8 1 (0.084%) Terminal Services
8 1 (0.084%) vCloud
8 1 (0.084%) VMware ESXi
8 1 (0.084%) XenApp
Systems Management
1 24 (2.01%) Ansible
2 20 (1.67%) Puppet
3 9 (0.75%) Terraform
4 5 (0.42%) Graylog
4 5 (0.42%) Opscode Chef
4 5 (0.42%) PingFederate
5 4 (0.33%) Microsoft Clustering
6 3 (0.25%) SCCM
7 2 (0.17%) FortiGate
7 2 (0.17%) SCOM
8 1 (0.084%) Backup Exec
8 1 (0.084%) Hadoop YARN
8 1 (0.084%) HP ALM
8 1 (0.084%) Microsoft Intune
8 1 (0.084%) Nagios
8 1 (0.084%) NetBackup
8 1 (0.084%) SCDPM
8 1 (0.084%) Systems Management Server (SMS)
8 1 (0.084%) vMotion
8 1 (0.084%) WSUS
Vendors
1 405 (33.89%) Microsoft
2 168 (14.06%) Salesforce.com
3 151 (12.64%) SAP
4 117 (9.79%) Oracle
5 34 (2.85%) Sage
6 29 (2.43%) Adobe
7 26 (2.18%) Epicor
8 23 (1.92%) Infor
9 20 (1.67%) Pega
10 18 (1.51%) Sitecore
11 17 (1.42%) Google
12 16 (1.34%) IBM
13 15 (1.26%) Avaya
13 15 (1.26%) Mitel
14 14 (1.17%) Informatica
14 14 (1.17%) ServiceNow
14 14 (1.17%) Tableau
14 14 (1.17%) Xero
15 13 (1.09%) VMware
16 12 (1.00%) Cisco