The median annual salary for a 1st Line Support Engineer was £19,250 in advertised job vacancies in the South West during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Engineer
England / South West
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 211 235 239
Rank change year-on-year +24 +4  
Permanent jobs requiring a 1st Line Support Engineer 18 23 6
As % of all permanent IT jobs advertised in the South West 0.36% 0.39% 0.099%
As % of the Job Titles category 0.37% 0.41% 0.10%
Number of salaries quoted 18 23 6
Median salary £19,250 £18,500 £17,125
Median salary % change year-on-year +4.05% +8.02%  
90% offered a salary of more than £17,000 £16,500 £14,875
10% offered a salary of more than £25,750 £22,500 £19,500
UK excluding London median salary £22,000 £22,500 £20,000
% change year-on-year -2.22% +12.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4888 5679 5932
As % of all permanent IT job vacancies advertised in the South West 96.66% 96.80% 97.79%
Number of salaries quoted 4073 4697 4972
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £56,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Engineer
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured 1st Line Support Engineer in the job title.

Job vacancy trend for 1st Line Support Engineer in the South West

1st Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in the South West.

Salary trend for 1st Line Support Engineer in the South West

1st Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South West region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cornwall +1 6 £17,750 +4.41% 1
Bristol +8 4 £25,000 +25.00%
Somerset -14 3 £27,500 +66.66%
Devon - 2 £17,000 -
Wiltshire +14 1 £25,000 +11.11%
Gloucestershire +4 1 £23,000 +24.32%
Dorset - 1 £19,500 - 1
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 28 March 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 1st Line Support Engineer in the job title.

1 13 (68.42%) Firewall
1 13 (68.42%) Microsoft
1 13 (68.42%) Active Directory
2 12 (63.16%) Windows
3 11 (57.89%) Office 365
4 9 (47.37%) Driving Licence
5 8 (42.11%) Microsoft Azure
5 8 (42.11%) VMware
5 8 (42.11%) MS Excel
6 6 (31.58%) PBX
6 6 (31.58%) VoIP
6 6 (31.58%) VPN
6 6 (31.58%) WatchGuard
7 5 (26.32%) Virtual Machines
7 5 (26.32%) MS Exchange
7 5 (26.32%) TCP/IP
7 5 (26.32%) Cisco
8 3 (15.79%) A+ Certification
8 3 (15.79%) LAN
8 3 (15.79%) WAN
8 3 (15.79%) SQL Server
8 3 (15.79%) MS Office
8 3 (15.79%) MCP
8 3 (15.79%) VMware Infrastructure
8 3 (15.79%) Network+ Certification
8 3 (15.79%) Windows Server
9 2 (10.53%) Windows 10
9 2 (10.53%) Linux Command Line
9 2 (10.53%) Two-Factor Authentication
9 2 (10.53%) Multi-Factor Authentication

1st Line Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) MS Exchange
2 2 (10.53%) Exchange Server 2010
Applications
1 8 (42.11%) MS Excel
2 3 (15.79%) MS Office
Cloud Services
1 11 (57.89%) Office 365
2 8 (42.11%) Microsoft Azure
3 2 (10.53%) Amazon AWS
3 2 (10.53%) Mimecast
4 1 (5.26%) SaaS
Communications & Networking
1 13 (68.42%) Firewall
2 6 (31.58%) PBX
2 6 (31.58%) VoIP
2 6 (31.58%) VPN
3 5 (26.32%) TCP/IP
4 3 (15.79%) LAN
4 3 (15.79%) WAN
5 2 (10.53%) Cisco ASA
5 2 (10.53%) DHCP
5 2 (10.53%) DNS
5 2 (10.53%) IPv4
5 2 (10.53%) IPv6
5 2 (10.53%) LDAP
5 2 (10.53%) OSPF
5 2 (10.53%) RIP
5 2 (10.53%) SSL
5 2 (10.53%) VLAN
6 1 (5.26%) PABX
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 1 (5.26%) SQL Server Reporting Services
General
1 2 (10.53%) Advertising
2 1 (5.26%) Finance
Libraries, Frameworks & Software Standards
1 2 (10.53%) COM
Miscellaneous
1 9 (47.37%) Driving Licence
2 2 (10.53%) Client/Server
2 2 (10.53%) Linux Command Line
3 1 (5.26%) Analytical Skills
Operating Systems
1 12 (63.16%) Windows
2 3 (15.79%) Windows Server
3 2 (10.53%) Linux
3 2 (10.53%) Mac OS
3 2 (10.53%) Mac OS X
3 2 (10.53%) Windows 10
3 2 (10.53%) Windows 7
Processes & Methodologies
1 2 (10.53%) Multi-Factor Authentication
1 2 (10.53%) Two-Factor Authentication
2 1 (5.26%) ERP
2 1 (5.26%) ITIL
2 1 (5.26%) Mathematics
2 1 (5.26%) Time Management
Programming Languages
1 2 (10.53%) SQL
2 1 (5.26%) C
2 1 (5.26%) T-SQL
Qualifications
1 3 (15.79%) A+ Certification
1 3 (15.79%) MCP
1 3 (15.79%) Network+ Certification
System Software
1 13 (68.42%) Active Directory
2 5 (26.32%) Virtual Machines
3 3 (15.79%) VMware Infrastructure
4 2 (10.53%) VMware ESXi
Vendors
1 13 (68.42%) Microsoft
2 8 (42.11%) VMware
3 6 (31.58%) WatchGuard
4 5 (26.32%) Cisco
5 2 (10.53%) Veeam
6 1 (5.26%) Sage
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £17000 per annum
Posted: 3 days ago
Poole
Spectrum IT
Salary: £18000 - £22000 per annum + training & benefits
Posted: 19 days ago