The median annual salary for a 1st Line Support Engineer was £22,000 in advertised job vacancies in England during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Engineer
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 758 763 822
Rank change year-on-year +5 +59  
Permanent jobs requiring a 1st Line Support Engineer 107 151 134
As % of all permanent IT jobs advertised in England 0.13% 0.16% 0.13%
As % of the Job Titles category 0.13% 0.17% 0.14%
Number of salaries quoted 105 136 112
Median salary £22,000 £20,750 £22,000
Median salary % change year-on-year +6.02% -5.68%  
90% offered a salary of more than £18,500 £18,000 £17,500
10% offered a salary of more than £25,900 £25,000 £26,900
UK excluding London median salary £21,000 £20,500 £22,000
% change year-on-year +2.43% -6.81%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80180 89188 99201
As % of all permanent IT job vacancies advertised in England 95.96% 96.52% 96.62%
Number of salaries quoted 65838 76079 82656
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support Engineer
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 1st Line Support Engineer in the job title.

Job vacancy trend for 1st Line Support Engineer in England

1st Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in England.

Salary trend for 1st Line Support Engineer in England

1st Line Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing 1st Line Support Engineer in England over the 3 months to 28 June 2017.

Salary histogram for 1st Line Support Engineer in England

1st Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +37 43 £22,500 +2.27% 4
London +19 15 £23,250 +5.68% 4
East of England -22 15 £19,000 -8.43% 5
Yorkshire +7 10 £20,000 +11.11% 1
South West -16 10 £19,750 -3.65% 1
North West -29 7 £17,500 -10.25% 3
West Midlands +8 4 £19,500 -10.22% 2
East Midlands +22 3 £19,000 -5.00%
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 June 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Engineer in the job title.

1 166 (71.55%) Windows
2 131 (56.47%) Active Directory
3 78 (33.62%) Windows Server
4 77 (33.19%) Microsoft
5 62 (26.72%) Office 365
6 60 (25.86%) Microsoft Office
7 54 (23.28%) Windows 7
8 53 (22.84%) Firewall
9 52 (22.41%) MS Exchange
10 44 (18.97%) TCP/IP
11 43 (18.53%) VMware
12 40 (17.24%) Windows 10
13 39 (16.81%) ITIL
14 35 (15.09%) SLA
15 34 (14.66%) Windows 8
16 32 (13.79%) Cisco
17 31 (13.36%) Linux
18 29 (12.50%) Analytical Skills
19 28 (12.07%) VMware Infrastructure
20 27 (11.64%) Citrix
21 25 (10.78%) Windows Server 2008
21 25 (10.78%) Windows XP
22 22 (9.48%) MCP
22 22 (9.48%) Microsoft Certification
23 21 (9.05%) VoIP
23 21 (9.05%) LAN
23 21 (9.05%) Internet
24 20 (8.62%) MCSE
24 20 (8.62%) MySQL
24 20 (8.62%) VPN

1st Line Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (22.41%) MS Exchange
2 16 (6.90%) Exchange Server 2003
3 10 (4.31%) Exchange Server 2010
4 6 (2.59%) SharePoint
5 5 (2.16%) Exchange Server 2013
6 2 (0.86%) IIS
6 2 (0.86%) Skype for Business
7 1 (0.43%) SharePoint 2013
Applications
1 60 (25.86%) Microsoft Office
2 3 (1.29%) Microsoft Excel
3 2 (0.86%) AutoCAD
3 2 (0.86%) Microsoft PowerPoint
3 2 (0.86%) MS Visio
Cloud Services
1 62 (26.72%) Office 365
2 15 (6.47%) Microsoft Azure
3 7 (3.02%) Cloud Computing
4 3 (1.29%) Amazon AWS
5 2 (0.86%) Mimecast
6 1 (0.43%) Azure Active Directory
6 1 (0.43%) SaaS
Communications & Networking
1 53 (22.84%) Firewall
2 44 (18.97%) TCP/IP
3 21 (9.05%) Internet
3 21 (9.05%) LAN
3 21 (9.05%) VoIP
4 20 (8.62%) VPN
5 19 (8.19%) WAN
6 12 (5.17%) DNS
7 11 (4.74%) PBX
8 10 (4.31%) DHCP
9 6 (2.59%) Remote Desktop
10 5 (2.16%) WebEx
11 3 (1.29%) ADSL
11 3 (1.29%) VLAN
12 2 (0.86%) Broadband
12 2 (0.86%) Ethernet
12 2 (0.86%) LDAP
12 2 (0.86%) OSPF
12 2 (0.86%) RIP
12 2 (0.86%) SSL
Database & Business Intelligence
1 20 (8.62%) MySQL
2 5 (2.16%) SQL Server
3 3 (1.29%) PostgreSQL
4 2 (0.86%) Relational Database
5 1 (0.43%) SQL Server Reporting Services
General
1 17 (7.33%) Finance
2 7 (3.02%) Telecoms
3 6 (2.59%) French Language
3 6 (2.59%) Retail
4 4 (1.72%) Advertising
4 4 (1.72%) German Language
4 4 (1.72%) Legal
4 4 (1.72%) Manufacturing
5 2 (0.86%) Dutch Language
5 2 (0.86%) Italian Language
5 2 (0.86%) Portuguese Language
5 2 (0.86%) Spanish Language
6 1 (0.43%) Back Office
6 1 (0.43%) Law
6 1 (0.43%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.86%) COM
1 2 (0.86%) Web Services
2 1 (0.43%) LAMP
Miscellaneous
1 29 (12.50%) Analytical Skills
2 18 (7.76%) Blackberry
2 18 (7.76%) Driving Licence
3 13 (5.60%) N-Tier
4 5 (2.16%) CMDB
4 5 (2.16%) iPad
5 4 (1.72%) Data Centre
5 4 (1.72%) iPhone
5 4 (1.72%) Management Information System
5 4 (1.72%) Virtual Team
6 3 (1.29%) Video Conferencing
7 2 (0.86%) Client/Server
7 2 (0.86%) Computer Science
7 2 (0.86%) EPoS
7 2 (0.86%) Fat Client
7 2 (0.86%) Linux Command Line
7 2 (0.86%) Thin Client
8 1 (0.43%) CCTV
8 1 (0.43%) Clustering
8 1 (0.43%) Smartphone
Operating Systems
1 166 (71.55%) Windows
2 78 (33.62%) Windows Server
3 54 (23.28%) Windows 7
4 40 (17.24%) Windows 10
5 34 (14.66%) Windows 8
6 31 (13.36%) Linux
7 25 (10.78%) Windows Server 2008
7 25 (10.78%) Windows XP
8 19 (8.19%) Mac OS
9 17 (7.33%) Windows Server 2012
10 10 (4.31%) Mac OS X
11 8 (3.45%) Unix
12 5 (2.16%) Windows Server 2003
13 4 (1.72%) Android
13 4 (1.72%) Apple iOS
14 2 (0.86%) Windows Phone
15 1 (0.43%) CentOS
15 1 (0.43%) Solaris
Processes & Methodologies
1 39 (16.81%) ITIL
2 15 (6.47%) E-Commerce
2 15 (6.47%) Root Cause Analysis
3 8 (3.45%) Kalman Filter
3 8 (3.45%) Service Management
3 8 (3.45%) Time Management
4 7 (3.02%) Web Filtering
5 5 (2.16%) ITSM
6 4 (1.72%) ERP
6 4 (1.72%) Incident Management
6 4 (1.72%) Mathematics
6 4 (1.72%) Mobile Device Management
7 3 (1.29%) Asset Management
7 3 (1.29%) CRM
7 3 (1.29%) Mentoring
8 2 (0.86%) Continuous Improvement
8 2 (0.86%) Knowledge Management
8 2 (0.86%) Network Management
8 2 (0.86%) Process Management
8 2 (0.86%) Translating Business Requirements
Programming Languages
1 15 (6.47%) SQL
2 5 (2.16%) C
3 1 (0.43%) PowerShell
3 1 (0.43%) T-SQL
3 1 (0.43%) VBA
Qualifications
1 22 (9.48%) MCP
1 22 (9.48%) Microsoft Certification
2 20 (8.62%) MCSE
3 18 (7.76%) CCNA
3 18 (7.76%) Cisco Certification
3 18 (7.76%) MCSA
4 8 (3.45%) A+ Certification
4 8 (3.45%) CCNP
4 8 (3.45%) SC Cleared
4 8 (3.45%) Security Cleared
5 7 (3.02%) Degree
6 6 (2.59%) CCIE
6 6 (2.59%) Network+ Certification
7 3 (1.29%) ACTC
7 3 (1.29%) CCENT
8 2 (0.86%) Citrix Certification
8 2 (0.86%) DV Cleared
8 2 (0.86%) ITIL Certification
8 2 (0.86%) MCITP
8 2 (0.86%) VTSP
Quality Assurance & Compliance
1 35 (15.09%) SLA
System Software
1 131 (56.47%) Active Directory
2 28 (12.07%) VMware Infrastructure
3 11 (4.74%) Hyper-V
4 7 (3.02%) Virtual Machines
5 2 (0.86%) VMware ESXi
6 1 (0.43%) VMware Server
Systems Management
1 10 (4.31%) SCCM
2 1 (0.43%) Cisco CUCM
Vendors
1 77 (33.19%) Microsoft
2 43 (18.53%) VMware
3 32 (13.79%) Cisco
4 27 (11.64%) Citrix
5 10 (4.31%) Apple
6 8 (3.45%) WatchGuard
7 4 (1.72%) HP
8 3 (1.29%) Dell
8 3 (1.29%) Remedy
9 2 (0.86%) Adobe
9 2 (0.86%) BMC
9 2 (0.86%) Sage
9 2 (0.86%) Siebel
9 2 (0.86%) Veeam
10 1 (0.43%) Bomgar
10 1 (0.43%) F5
10 1 (0.43%) SAP
10 1 (0.43%) ServiceNow
10 1 (0.43%) Sun
10 1 (0.43%) Yealink
Manchester, Lancashire
Cloud Computing International
Salary: £18000 - £20000 per annum
Posted: Yesterday
Telford
FRG Technology Consulting
Salary: £20000 per annum
Posted: 19 hours ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 2 days ago
Farnborough, Hampshire
Opus Recruitment Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: Yesterday
Sheffield, South Yorkshire
Greywood Associates Limited
Salary: £19000 - £25000 per annum + bens
Posted: 6 days ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £22000 - £23000 per annum
Posted: 5 days ago
Sandhurst, Berkshire
Clearwater People Solutions
Salary: £25000 Per Annum
Posted: 6 days ago
London
Roc Search
Salary: £20000 - £23000 per annum
Posted: 5 days ago
Sittingbourne, Kent
Bluetownonline
Salary: £22000 per annum
Posted: 4 days ago
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £17000 - £20000 per annum
Posted: 4 days ago
North West
Avecto Limited
Posted: 7 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £23000 - £25000 Per Annum + benefits (inc flexible working hrs)
Posted: 7 days ago
Stockport, Cheshire
Horizon Insolvency Software Development LTD
Salary: From £16,500 to £18,500 per annum (Subject to experience level)
Posted: 20 days ago
London
Recruitment Genius Ltd
Salary: £20000 - £25000 per annum
Posted: 20 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £20000 per annum
Posted: 19 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £25000 per annum
Posted: 22 days ago
London
Hays London City Cheapside
Salary: £20000.00 - £25000.00 per annum
Posted: 20 days ago