13 Customer Retention Jobs in the South West

relationship owner for an assigned group of Schools and Multi-Academy Trusts with responsibility for commercial extension of relationships, retention, growth and customer satisfaction. You will work closely and in a coordinated manner with the Territory Manager, Sales Account Managers within your larger territory and In-life … management support teams to ensure customers derive maximum value from our products and services. You will proactively engage with your customer base to understand and influence their strategy and build need for ParentPay Group and associated partner products and services. A quota carrying sales role, you will be required … monthly and quarterly status and results presentations to internal and external teams. You will be required to plan for sales achievement within your assigned customer segment and regularly monitor and report on your performance versus commercial goals. You will be required to regularly evaluate the relevance and effectiveness of more »

month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their personal … customers from a multitude of angles allowing you to provide the best solutions and support. You will be responsible for managing the post-sale customer relationship, providing guidance and practical support to ensure customers receive a return on investment in our products and services, driving usage and increasing reference … customers' challenges and business priorities to drive increased, confident usage of the SIMS software suite Develop a highly collaborative and positive relationship with the customer, managing adoption, driving usage and customer satisfaction Work closely with schools on their MIS, offering support and guidance on key objectives Managing own more »

Senior CRM & Customer Engagement Executive Permanent Position - 4 days a week in the office (Paddington) & 1 day from home Salary: £40,000 - £45,000 + 5% Bonus Company: We are working with a FTSE 100 client who specialise in Transportation across the UK. They are seeking a highly skilled … and experienced Senior CRM & Customer Engagement Executive to join their dynamic team. The successful candidate will play a key role in driving customer engagement, retention, and loyalty through effective CRM strategies and campaigns. Reporting to the Head of Marketing the Senior CRM and Engagement Executive will … be responsible for developing and executing targeted initiatives to enhance customer experience, increase brand loyalty, and drive revenue growth. You will be responsible for developing and implementing comprehensive CRM strategies to drive customer engagement, retention, and loyalty Manage and optimise the Emarsys CRM platform to deliver more »

engaging and personalised automated campaigns across email, SMS, in-app & push. You will build and deploy broadcast campaigns as well as communication journeys and customer segmentation to support effective delivery of personalised multi-channel messaging. Youll also support with the implementation of the customer retention strategy. … This role will require you to analyse all campaigns and their results as well as customer data to optimise performance and report back their findings. What experience youll need to apply At least 1 years' experience within a CRM role or a digital marketing role with a CRM focus … email marketing A good understanding of CRM platforms A knowledge of automated journey building Highly creative with a keen eye for detail Experience in customer segmentation Analytically minded Excellent written and verbal communication skills Excellent self-motivation, timekeeping & organisational skills What youll get in return for your experience This more »

Director to manage the sales team; conducting team meetings, training, series selling, ensuring there is a solid a rebook process Develop and execute effective customer retention, sales and business development plans to support market penetration and growth and brand positioning of all of the shows Working with … execution, sponsorship and exhibition/tradeshow sales, and key strategic partnerships to grow large-scale exhibitions. Strong sales process, methodology, and understanding of client retention initiatives. Must be very organized and detail-oriented. more »

investment (ROI) and creating a continuous improvement culture for delivery of change. To own and lead individual change projects to transform the business, improve customer satisfaction/retention and increase commercial success. Analysis projects from a broad perspective understanding how the levers of operations, process, people and … risks, implementing contingencies. Working effectively with relevant stakeholders for efficient project implementation. Facilitate project meetings and direct/contribute to projects. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders and aid collaboration. Evaluate and review projects once completed for key lessons. Contribute more »

subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to … and budget requirements. Ensuring the quality standards of both installations and service delivery as well as increasing revenue potential, and profitability and ensuring client retention and growth. Role Requirements Thorough knowledge and experience of Project Management Methodology. Experienced in the installation and testing of copper and fibre physical … is desirable but not essential. Professional, with excellent communication, negotiating skills, ability to control project finances and used to working within a highly pressured customer orientated organisation. A highly motivated self-starter with initiative and a flexible attitude to work. more »

Trust corporate objectives. The post holder will: Deliver agreed annual sales and revenue targets in terms of new business, in-year revenue and client retention Identify, develop and secure a pipeline of opportunities across health and/or justice sector clients Design and develop successful proposals, bids and … and demonstrable experience of operating in a supplier/commissioner environment and of developing professional relationships with procurement decision-makers Exhibit excellent communication and customer service skills and an ability to obtain a comprehensive understanding of client issues and needs, translating those into business opportunities and solutions Exhibit strong more »

next level? Read on and apply today to be part of our innovative team! The Role As a Technical Product Owner, you will represent customer requirements and manage the delivery of robust solutions on the Zoho platform. Working collaboratively to manage the delivery of the product roadmap, you'll … provide solution enhancements that meet user requirements in a timely and cost-effective manner, driving customer satisfaction and retention. Youll create detailed specifications and prototypes and test and communicate conceptual ideas and design rationale to customers, ensuring a cohesive user experience. Additionally, you will: - Create, test and modify custom more »

work over long hours. The experience we need: We're seeking an experienced Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

work over long hours. The experience we need: We're seeking an experienced Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

execute strategies to retain and engage existing customers through various channels such as email marketing, social media, digital advertising, paid and organic search. Analyse customer data to identify trends, preferences, and behaviours, and utilise insights to optimise marketing campaigns and improve customer retention. Track key performance indicators, analyse more »

over long hours. The experience we need: We're seeking an experienced SEO Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »