The median annual salary for a Help Desk Analyst was £19,000 in advertised job vacancies in the South West during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / South West
Rank 216 242 224
Rank change year-on-year +26 -18  
Permanent jobs requiring a Help Desk Analyst 13 10 21
As % of all permanent IT jobs advertised in the South West 0.26% 0.17% 0.35%
As % of the Job Titles category 0.27% 0.18% 0.36%
Number of salaries quoted 13 10 17
Median salary £19,000 £23,750 £22,500
Median salary % change year-on-year -20.00% +5.55%  
90% offered a salary of more than £17,500 £17,500 £17,800
10% offered a salary of more than £23,000 £23,750 £22,700
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4848 5643 5814
As % of all permanent IT job vacancies advertised in the South West 96.69% 96.73% 97.80%
Number of salaries quoted 4042 4659 4875
Median salary £40,000 £39,500 £37,500
Median salary % change year-on-year +1.26% +5.33%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the South West.

Salary trend for Help Desk Analyst in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset - 7 £19,000 -
Wiltshire +15 4 £22,750 -4.21%
Bristol - 1 £21,500 -
Gloucestershire - 1 £27,500 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 29 Related IT Skills in the South West

For the 6 months to 23 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Help Desk Analyst in the job title.

1 10 (62.50%) ITIL
2 7 (43.75%) Windows
2 7 (43.75%) Analytical Skills
3 6 (37.50%) Active Directory
4 4 (25.00%) Office 365
4 4 (25.00%) SaaS
4 4 (25.00%) SLA
4 4 (25.00%) Time Management
5 3 (18.75%) Finance
5 3 (18.75%) MS Office
5 3 (18.75%) Linux
5 3 (18.75%) Citrix
5 3 (18.75%) MS Exchange
5 3 (18.75%) LAN
5 3 (18.75%) WAN
5 3 (18.75%) VPN
5 3 (18.75%) Linux Command Line
5 3 (18.75%) Exchange Server 2010
5 3 (18.75%) Windows 7
6 2 (12.50%) Microsoft
7 1 (6.25%) MS Excel
7 1 (6.25%) SharePoint
7 1 (6.25%) SAP
7 1 (6.25%) Retail
7 1 (6.25%) Degree
7 1 (6.25%) French Language
7 1 (6.25%) Italian Language
7 1 (6.25%) Spanish Language
7 1 (6.25%) System Testing

Help Desk Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) Exchange Server 2010
1 3 (18.75%) MS Exchange
2 1 (6.25%) SharePoint
Applications
1 3 (18.75%) MS Office
2 1 (6.25%) MS Excel
Cloud Services
1 4 (25.00%) Office 365
1 4 (25.00%) SaaS
Communications & Networking
1 3 (18.75%) LAN
1 3 (18.75%) VPN
1 3 (18.75%) WAN
General
1 3 (18.75%) Finance
2 1 (6.25%) French Language
2 1 (6.25%) Italian Language
2 1 (6.25%) Retail
2 1 (6.25%) Spanish Language
Miscellaneous
1 7 (43.75%) Analytical Skills
2 3 (18.75%) Linux Command Line
Operating Systems
1 7 (43.75%) Windows
2 3 (18.75%) Linux
2 3 (18.75%) Windows 7
Processes & Methodologies
1 10 (62.50%) ITIL
2 4 (25.00%) Time Management
3 1 (6.25%) System Testing
Qualifications
1 1 (6.25%) Degree
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 6 (37.50%) Active Directory
Vendors
1 3 (18.75%) Citrix
2 2 (12.50%) Microsoft
3 1 (6.25%) SAP