Help Desk Analyst Jobs in the South West

Help Desk Analyst
England > South West

The median Help Desk Analyst salary in the South West is £25,250 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 173 297 263
Rank change year-on-year +124 -34 +49
Permanent jobs requiring a Help Desk Analyst 5 2 4
As % of all permanent jobs advertised in the South West 0.14% 0.022% 0.058%
As % of the Job Titles category 0.15% 0.022% 0.065%
Number of salaries quoted 5 2 4
10th Percentile - £21,800 -
25th Percentile £24,125 £22,250 £21,250
Median annual salary (50th Percentile) £25,250 £23,500 £22,750
Median % change year-on-year +7.45% +3.30% -18.75%
75th Percentile £26,375 £24,750 £26,250
90th Percentile £28,250 £25,200 £30,750
England median annual salary £27,500 £26,500 £27,500
% change year-on-year +3.77% -3.64% -

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,342 8,889 6,189
% of permanent jobs with a recognized job title 93.72% 96.21% 89.27%
Number of salaries quoted 2,039 6,488 3,847
10th Percentile £27,500 £28,000 £29,750
25th Percentile £37,574 £36,250 £37,500
Median annual salary (50th Percentile) £52,600 £50,000 £52,500
Median % change year-on-year +5.20% -4.76% +5.00%
75th Percentile £63,750 £63,750 £68,750
90th Percentile £77,500 £77,500 £79,850
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Help Desk Analyst
Job Vacancy Trend in the South West

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Help Desk Analyst in the South West

Help Desk Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Help Desk Analyst in the South West.

Salary trend for Help Desk Analyst in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 6 months to 7 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire - 4 £25,250 -
Bristol - 1 £29,000 - 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 18 Co-occurring Skills and Capabilities in the South West

For the 6 months to 7 May 2025, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Help Desk Analyst in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Social Skills
2 4 (80.00%) A+ Certification
2 4 (80.00%) Problem-Solving
2 4 (80.00%) Driving Licence
3 1 (20.00%) Network Security
3 1 (20.00%) VMware Infrastructure
3 1 (20.00%) VMware
3 1 (20.00%) Windows Server
3 1 (20.00%) XenApp
3 1 (20.00%) Azure
3 1 (20.00%) Active Directory
3 1 (20.00%) Citrix
3 1 (20.00%) WhatsApp
3 1 (20.00%) Windows Server 2016
3 1 (20.00%) Entra ID
3 1 (20.00%) Customer Service

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (100.00%) Microsoft 365
2 1 (20.00%) Azure
2 1 (20.00%) Entra ID
2 1 (20.00%) WhatsApp
Communications & Networking
1 1 (20.00%) Network Security
General
1 5 (100.00%) Social Skills
Miscellaneous
1 4 (80.00%) Driving Licence
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) Windows Server
2 1 (20.00%) Windows Server 2016
Processes & Methodologies
1 4 (80.00%) Problem-Solving
2 1 (20.00%) Customer Service
Qualifications
1 4 (80.00%) A+ Certification
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) VMware Infrastructure
1 1 (20.00%) XenApp
Vendors
1 1 (20.00%) Citrix
1 1 (20.00%) VMware