Period
to 18 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Hampshire > Southampton
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 69 89 95
Rank change year-on-year +20 +6 -54
Permanent jobs citing SLA 48 47 18
As % of all permanent IT jobs advertised in Southampton 3.68% 2.68% 1.43%
As % of the Quality Assurance & Compliance category 29.63% 23.62% 13.95%
Number of salaries quoted 45 57 15
Southampton median annual salary £37,500 £28,000 £27,500
Median salary % change year-on-year +33.93% +1.82% -26.67%
10th Percentile £23,750 £17,500 £17,100
90th Percentile £53,250 £48,750 £48,750
Hampshire median annual salary £37,500 £28,000 £33,750
% change year-on-year +33.93% -17.04% -10.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Southampton
Permanent vacancies with a requirement for quality assurance or compliance skills 162 199 129
As % of all permanent IT jobs advertised in Southampton 12.40% 11.36% 10.24%
Number of salaries quoted 121 169 121
Southampton median annual salary £37,500 £37,500 £44,500
Median salary % change year-on-year - -15.73% +11.25%
10th Percentile £23,750 £23,050 £24,750
90th Percentile £58,750 £57,500 £60,000
Hampshire median annual salary £45,000 £37,500 £42,500
% change year-on-year +20.00% -11.76% +0.98%

SLA
Job Vacancy Trend in Southampton

Job postings citing SLA as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for SLA in Southampton

SLA
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Southampton.

Salary trend for SLA in Southampton

SLA
Salary Histogram in Southampton

The salary distribution of IT jobs citing SLA in Southampton over the 6 months to 18 January 2019.

Salary histogram for SLA in Southampton

For the 6 months to 18 January 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region with a requirement for SLA.

1 22 (45.83%) Windows
2 18 (37.50%) Microsoft
3 16 (33.33%) Active Directory
4 15 (31.25%) Microsoft Office
5 14 (29.17%) Root Cause Analysis
6 13 (27.08%) ITIL
7 12 (25.00%) Linux
8 11 (22.92%) IIS
8 11 (22.92%) VPN
9 10 (20.83%) Microsoft Azure
10 9 (18.75%) Windows 10
10 9 (18.75%) MS Exchange
10 9 (18.75%) Windows Server
10 9 (18.75%) Problem-Solving
11 8 (16.67%) SQL
12 7 (14.58%) SQL Server
12 7 (14.58%) ISDN
12 7 (14.58%) PBX
12 7 (14.58%) VoIP
12 7 (14.58%) DNS
12 7 (14.58%) H.323
12 7 (14.58%) Firewall
12 7 (14.58%) Wi-Fi
12 7 (14.58%) Windows 8
12 7 (14.58%) Hyper-V
12 7 (14.58%) CentOS
12 7 (14.58%) Ubuntu
12 7 (14.58%) Windows Vista
12 7 (14.58%) Security Operations
12 7 (14.58%) Network Virtualisation

SLA
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (22.92%) IIS
2 9 (18.75%) MS Exchange
3 4 (8.33%) SharePoint
4 3 (6.25%) NetWeaver
Applications
1 15 (31.25%) Microsoft Office
2 5 (10.42%) Microsoft Excel
3 1 (2.08%) Microsoft PowerPoint
Business Applications
1 1 (2.08%) SAP Forecasting and Replenishment
Cloud Services
1 10 (20.83%) Microsoft Azure
2 5 (10.42%) Office 365
3 4 (8.33%) Amazon AWS
3 4 (8.33%) OneDrive
3 4 (8.33%) Yammer
4 3 (6.25%) Azure Active Directory
5 2 (4.17%) G Suite
Communications & Networking
1 11 (22.92%) VPN
2 7 (14.58%) DNS
2 7 (14.58%) Firewall
2 7 (14.58%) H.323
2 7 (14.58%) ISDN
2 7 (14.58%) PBX
2 7 (14.58%) VoIP
2 7 (14.58%) Wi-Fi
3 2 (4.17%) TCP/IP
Database & Business Intelligence
1 7 (14.58%) SQL Server
2 5 (10.42%) Oracle Database
3 4 (8.33%) SQL Server 2008
3 4 (8.33%) SQL Server 2012
3 4 (8.33%) SQL Server 2014
3 4 (8.33%) SQL Server 2016
4 3 (6.25%) Oracle Database 11g
4 3 (6.25%) SAP HANA
5 2 (4.17%) Oracle Database 12c
6 1 (2.08%) BusinessObjects
6 1 (2.08%) DB2
6 1 (2.08%) Oracle Database 10g
6 1 (2.08%) SAP BW
6 1 (2.08%) SAP Data Services
6 1 (2.08%) SQL Server 2005
General
1 5 (10.42%) Retail
2 1 (2.08%) Finance
2 1 (2.08%) Games
Job Titles
1 12 (25.00%) Analyst
2 11 (22.92%) Support Analyst
3 7 (14.58%) Support Technician
4 6 (12.50%) 3rd Line Support
4 6 (12.50%) 3rd Line Support Technician
4 6 (12.50%) Software Analyst
4 6 (12.50%) Software Support Analyst
5 4 (8.33%) Active Directory Specialist
5 4 (8.33%) Delivery Manager
5 4 (8.33%) Infrastructure Engineer
5 4 (8.33%) Service Manager
5 4 (8.33%) Services Delivery Manager
5 4 (8.33%) Technical Specialist
6 3 (6.25%) 2nd Line Support
6 3 (6.25%) Applications Support
6 3 (6.25%) Applications Support Analyst
6 3 (6.25%) IT Support
6 3 (6.25%) Service Desk Team Leader
6 3 (6.25%) Team Leader
7 2 (4.17%) DBA
Libraries, Frameworks & Software Standards
1 2 (4.17%) SAP Fiori
2 1 (2.08%) COM
Miscellaneous
1 4 (8.33%) Mobile App
2 2 (4.17%) Client/Server
2 2 (4.17%) Management Information System
2 2 (4.17%) Self-Motivation
2 2 (4.17%) Virtual Team
3 1 (2.08%) Analytical Skills
3 1 (2.08%) Driving Licence
Operating Systems
1 22 (45.83%) Windows
2 12 (25.00%) Linux
3 9 (18.75%) Windows 10
3 9 (18.75%) Windows Server
4 7 (14.58%) CentOS
4 7 (14.58%) Ubuntu
4 7 (14.58%) Windows 8
4 7 (14.58%) Windows Vista
5 2 (4.17%) Mac OS
5 2 (4.17%) Mac OS X
5 2 (4.17%) Windows 7
6 1 (2.08%) AIX
Processes & Methodologies
1 14 (29.17%) Root Cause Analysis
2 13 (27.08%) ITIL
3 9 (18.75%) Problem-Solving
4 7 (14.58%) Network Virtualisation
4 7 (14.58%) Security Operations
5 6 (12.50%) Service Management
6 5 (10.42%) Service Delivery
6 5 (10.42%) Service Design
7 4 (8.33%) Continuous Improvement
7 4 (8.33%) Continuous Improvement Process
7 4 (8.33%) Infrastructure Engineering
7 4 (8.33%) Six Sigma
7 4 (8.33%) System Testing
8 3 (6.25%) Break/Fix
8 3 (6.25%) Change Management
8 3 (6.25%) SIEM
8 3 (6.25%) Unit Testing
9 2 (4.17%) Collaborative Working
9 2 (4.17%) Performance Measurement
9 2 (4.17%) Task Automation
Programming Languages
1 8 (16.67%) SQL
2 3 (6.25%) PowerShell
3 2 (4.17%) Bash Shell
3 2 (4.17%) Perl
3 2 (4.17%) Python
Qualifications
1 2 (4.17%) Degree
1 2 (4.17%) SC Cleared
1 2 (4.17%) Security Cleared
Quality Assurance & Compliance
1 5 (10.42%) QA
2 4 (8.33%) ISO/IEC 20000
System Software
1 16 (33.33%) Active Directory
2 7 (14.58%) Hyper-V
3 2 (4.17%) Oracle RAC
3 2 (4.17%) XenApp
3 2 (4.17%) XenDesktop
Systems Management
1 2 (4.17%) Data Guard
1 2 (4.17%) Oracle RMAN
1 2 (4.17%) SCCM
2 1 (2.08%) Enterprise Manager Cloud Control
2 1 (2.08%) Oracle Enterprise Manager
Vendors
1 18 (37.50%) Microsoft
2 5 (10.42%) Oracle
3 3 (6.25%) CyberArk
3 3 (6.25%) SAP
4 2 (4.17%) Citrix
5 1 (2.08%) McAfee
5 1 (2.08%) Sybase