Period
to 20 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Hampshire > Southampton
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 66 77 80
Rank change year-on-year +11 +3 -15
Permanent jobs citing SLA 47 39 33
As % of all permanent IT jobs advertised in Southampton 3.49% 2.74% 2.48%
As % of the Quality Assurance & Compliance category 26.55% 24.53% 20.75%
Number of salaries quoted 46 48 30
Southampton median annual salary £37,500 £28,000 £30,000
Median salary % change year-on-year +33.93% -6.67% -20.00%
10th Percentile £23,750 £17,500 £18,000
90th Percentile £53,125 £41,800 £48,750
Hampshire median annual salary £40,000 £28,000 £32,500
% change year-on-year +42.86% -13.85% -7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Southampton
Permanent vacancies with a requirement for quality assurance or compliance skills 177 159 159
As % of all permanent IT jobs advertised in Southampton 13.13% 11.17% 11.96%
Number of salaries quoted 135 136 151
Southampton median annual salary £37,500 £35,000 £44,000
Median salary % change year-on-year +7.14% -20.45% +6.02%
10th Percentile £25,340 £23,125 £24,250
90th Percentile £60,000 £51,250 £54,750
Hampshire median annual salary £45,000 £37,500 £42,500
% change year-on-year +20.00% -11.76% -

SLA
Job Vacancy Trend in Southampton

Job postings citing SLA as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for SLA in Southampton

SLA
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Southampton.

Salary trend for SLA in Southampton

SLA
Salary Histogram in Southampton

The salary distribution of IT jobs citing SLA in Southampton over the 6 months to 20 November 2018.

Salary histogram for SLA in Southampton

For the 6 months to 20 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region with a requirement for SLA.

1 20 (42.55%) Windows
2 16 (34.04%) ITIL
3 15 (31.91%) Microsoft Office
4 14 (29.79%) Active Directory
5 13 (27.66%) Microsoft
6 12 (25.53%) VPN
6 12 (25.53%) IIS
6 12 (25.53%) Linux
7 11 (23.40%) Service Management
7 11 (23.40%) Service Design
8 10 (21.28%) Windows Server
8 10 (21.28%) Retail
8 10 (21.28%) Root Cause Analysis
8 10 (21.28%) Windows 10
9 9 (19.15%) Firewall
9 9 (19.15%) MS Exchange
9 9 (19.15%) VoIP
10 8 (17.02%) ISDN
10 8 (17.02%) PBX
10 8 (17.02%) DNS
10 8 (17.02%) SQL
10 8 (17.02%) Wi-Fi
10 8 (17.02%) H.323
10 8 (17.02%) Windows 8
10 8 (17.02%) Microsoft Azure
10 8 (17.02%) Ubuntu
10 8 (17.02%) Windows Vista
10 8 (17.02%) CentOS
10 8 (17.02%) Hyper-V
10 8 (17.02%) Network Virtualisation

SLA
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (25.53%) IIS
2 9 (19.15%) MS Exchange
3 2 (4.26%) NetWeaver
3 2 (4.26%) SharePoint
Applications
1 15 (31.91%) Microsoft Office
2 5 (10.64%) Microsoft Excel
3 1 (2.13%) Microsoft PowerPoint
Business Applications
1 1 (2.13%) SAP Forecasting and Replenishment
Cloud Services
1 8 (17.02%) Microsoft Azure
2 4 (8.51%) Office 365
3 2 (4.26%) Amazon AWS
3 2 (4.26%) Azure Active Directory
3 2 (4.26%) G Suite
3 2 (4.26%) OneDrive
3 2 (4.26%) Yammer
Communications & Networking
1 12 (25.53%) VPN
2 9 (19.15%) Firewall
2 9 (19.15%) VoIP
3 8 (17.02%) DNS
3 8 (17.02%) H.323
3 8 (17.02%) ISDN
3 8 (17.02%) PBX
3 8 (17.02%) Wi-Fi
4 3 (6.38%) TCP/IP
5 1 (2.13%) NAS
5 1 (2.13%) SAN
Database & Business Intelligence
1 7 (14.89%) SQL Server
2 5 (10.64%) Oracle Database
3 4 (8.51%) SQL Server 2008
3 4 (8.51%) SQL Server 2012
3 4 (8.51%) SQL Server 2014
3 4 (8.51%) SQL Server 2016
4 3 (6.38%) Oracle Database 11g
5 2 (4.26%) Oracle Database 12c
5 2 (4.26%) SAP HANA
6 1 (2.13%) BusinessObjects
6 1 (2.13%) DB2
6 1 (2.13%) Oracle Database 10g
6 1 (2.13%) SAP BW
6 1 (2.13%) SAP Data Services
6 1 (2.13%) SQL Server 2005
General
1 10 (21.28%) Retail
2 3 (6.38%) Finance
3 1 (2.13%) Games
Job Titles
1 12 (25.53%) Analyst
2 9 (19.15%) Service Manager
3 8 (17.02%) Support Analyst
3 8 (17.02%) Support Technician
4 7 (14.89%) 3rd Line Support
4 7 (14.89%) 3rd Line Support Technician
5 6 (12.77%) Software Analyst
5 6 (12.77%) Software Support Analyst
6 5 (10.64%) Service Design Manager
7 4 (8.51%) 2nd Line Support
7 4 (8.51%) Delivery Manager
7 4 (8.51%) Services Delivery Manager
8 3 (6.38%) Active Directory Specialist
8 3 (6.38%) Infrastructure Engineer
8 3 (6.38%) IT Support
9 2 (4.26%) 1st/2nd Line Support
9 2 (4.26%) 1st/2nd Line Support Analyst
9 2 (4.26%) 2nd Line Support Analyst
9 2 (4.26%) IT Support Technician
9 2 (4.26%) IT Technician
Libraries, Frameworks & Software Standards
1 2 (4.26%) SAP Fiori
Miscellaneous
1 2 (4.26%) Client/Server
1 2 (4.26%) Virtual Team
2 1 (2.13%) Analytical Skills
2 1 (2.13%) CMDB
2 1 (2.13%) Mobile App
2 1 (2.13%) Self-Motivation
2 1 (2.13%) User Experience
Operating Systems
1 20 (42.55%) Windows
2 12 (25.53%) Linux
3 10 (21.28%) Windows 10
3 10 (21.28%) Windows Server
4 8 (17.02%) CentOS
4 8 (17.02%) Ubuntu
4 8 (17.02%) Windows 8
4 8 (17.02%) Windows Vista
5 2 (4.26%) Mac OS
5 2 (4.26%) Mac OS X
6 1 (2.13%) AIX
6 1 (2.13%) Unix
Processes & Methodologies
1 16 (34.04%) ITIL
2 11 (23.40%) Service Design
2 11 (23.40%) Service Management
3 10 (21.28%) Root Cause Analysis
4 8 (17.02%) Network Virtualisation
5 7 (14.89%) Service Delivery
6 6 (12.77%) Continuous Improvement
6 6 (12.77%) Problem-Solving
7 5 (10.64%) Security Operations
8 4 (8.51%) Continuous Improvement Process
8 4 (8.51%) Six Sigma
8 4 (8.51%) System Testing
9 3 (6.38%) Change Management
9 3 (6.38%) Infrastructure Engineering
9 3 (6.38%) Performance Metrics
10 2 (4.26%) Business Analysis
10 2 (4.26%) Collaborative Working
10 2 (4.26%) ITSM
10 2 (4.26%) Mathematics
10 2 (4.26%) Physics
Programming Languages
1 8 (17.02%) SQL
2 3 (6.38%) PowerShell
3 2 (4.26%) Bash Shell
3 2 (4.26%) Perl
3 2 (4.26%) Python
Qualifications
1 2 (4.26%) Degree
2 1 (2.13%) MCP
2 1 (2.13%) Network+ Certification
2 1 (2.13%) Server+ Certification
2 1 (2.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (8.51%) ISO/IEC 20000
System Software
1 14 (29.79%) Active Directory
2 8 (17.02%) Hyper-V
3 2 (4.26%) Oracle RAC
3 2 (4.26%) XenApp
3 2 (4.26%) XenDesktop
4 1 (2.13%) VMware Infrastructure
Systems Management
1 2 (4.26%) Data Guard
1 2 (4.26%) Oracle RMAN
1 2 (4.26%) SCCM
2 1 (2.13%) Enterprise Manager Cloud Control
2 1 (2.13%) NetBackup
2 1 (2.13%) Oracle Enterprise Manager
Vendors
1 13 (27.66%) Microsoft
2 5 (10.64%) Oracle
3 2 (4.26%) Citrix
3 2 (4.26%) CyberArk
3 2 (4.26%) SAP
4 1 (2.13%) Brocade
4 1 (2.13%) IBM
4 1 (2.13%) McAfee
4 1 (2.13%) NetApp
4 1 (2.13%) Sybase
4 1 (2.13%) Symantec
4 1 (2.13%) VMware