Period
to 23 October 2019

The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 October 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Hampshire > Southampton
6 months to
23 Oct 2019
Same period 2018 Same period 2017
Rank 100 63 61
Rank change year-on-year -37 -2 +4
Permanent jobs citing SLA 30 50 42
As % of all permanent IT jobs advertised in Southampton 1.91% 3.64% 3.84%
As % of the Quality Assurance & Compliance category 17.05% 28.74% 33.33%
Number of salaries quoted 23 48 42
Southampton median annual salary £42,500 £37,500 £28,000
Median salary % change year-on-year +13.33% +33.93% +1.82%
10th Percentile £30,000 £23,750 £17,875
90th Percentile £56,500 £52,875 £42,400
Hampshire median annual salary £35,000 £40,000 £32,500
% change year-on-year -12.50% +23.08% +8.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Southampton
Permanent vacancies with a requirement for quality assurance or compliance skills 176 174 126
As % of all permanent IT jobs advertised in Southampton 11.21% 12.66% 11.53%
Number of salaries quoted 161 141 103
Southampton median annual salary £42,500 £40,000 £35,000
Median salary % change year-on-year +6.25% +14.29% -17.65%
10th Percentile £26,750 £25,340 £22,900
90th Percentile £61,250 £57,500 £57,500
Hampshire median annual salary £45,000 £45,000 £38,000
% change year-on-year - +18.42% -10.59%

SLA
Job Vacancy Trend in Southampton

Job postings citing SLA as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for SLA in Southampton

SLA
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Southampton.

Salary trend for SLA in Southampton

SLA
Salary Histogram in Southampton

The salary distribution of IT jobs citing SLA in Southampton over the 6 months to 23 October 2019.

Salary histogram for SLA in Southampton

For the 6 months to 23 October 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region with a requirement for SLA.

1 13 (43.33%) Microsoft
2 11 (36.67%) Active Directory
3 10 (33.33%) Windows
3 10 (33.33%) Azure
4 9 (30.00%) SIEM
5 8 (26.67%) ITIL
5 8 (26.67%) Service Delivery
5 8 (26.67%) Office 365
5 8 (26.67%) Network Security
6 7 (23.33%) Root Cause Analysis
7 6 (20.00%) User Experience
7 6 (20.00%) Data Centre
7 6 (20.00%) Security Operations
7 6 (20.00%) Capacity Management
7 6 (20.00%) Information Security
7 6 (20.00%) ISO/IEC 27001
8 5 (16.67%) Firewall
8 5 (16.67%) Windows Server
8 5 (16.67%) Azure Active Directory
8 5 (16.67%) PCI DSS
9 4 (13.33%) PowerShell
9 4 (13.33%) Incident Management
9 4 (13.33%) Security Patching
9 4 (13.33%) Line Management
9 4 (13.33%) Mentoring
9 4 (13.33%) Analytical Skills
9 4 (13.33%) GAP Analysis
9 4 (13.33%) Retail
9 4 (13.33%) Billing
9 4 (13.33%) Penetration Testing

SLA
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) MS Exchange
2 1 (3.33%) Exchange Server 2007
2 1 (3.33%) Exchange Server 2010
2 1 (3.33%) SharePoint
Applications
1 2 (6.67%) Microsoft Office
Cloud Services
1 10 (33.33%) Azure
2 8 (26.67%) Office 365
3 5 (16.67%) Azure Active Directory
4 1 (3.33%) OneDrive
4 1 (3.33%) Yammer
Communications & Networking
1 8 (26.67%) Network Security
2 5 (16.67%) Firewall
3 3 (10.00%) Wireless
4 2 (6.67%) DHCP
4 2 (6.67%) DNS
4 2 (6.67%) NAS
4 2 (6.67%) SAN
4 2 (6.67%) TCP/IP
4 2 (6.67%) VoIP
Database & Business Intelligence
1 1 (3.33%) Oracle Database
1 1 (3.33%) Oracle Database 11g
1 1 (3.33%) Oracle Database 12c
Development Applications
1 1 (3.33%) JIRA
General
1 4 (13.33%) Billing
1 4 (13.33%) Retail
2 2 (6.67%) Finance
3 1 (3.33%) Electronics
Job Titles
1 9 (30.00%) Analyst
2 6 (20.00%) Infrastructure Manager
3 5 (16.67%) Security Analyst
3 5 (16.67%) Technical Specialist
4 4 (13.33%) Delivery Director
4 4 (13.33%) Infrastructure Delivery Manager
5 3 (10.00%) Operations Analyst
5 3 (10.00%) Security Operations Analyst
5 3 (10.00%) Service Analyst
6 2 (6.67%) Operational Security Analyst
6 2 (6.67%) Service Delivery Analyst
6 2 (6.67%) Service Desk Engineer
6 2 (6.67%) Storage Manager
6 2 (6.67%) Support Engineer
7 1 (3.33%) Active Directory Specialist
7 1 (3.33%) Exchange Engineer
7 1 (3.33%) Head of IT
7 1 (3.33%) IT Support
7 1 (3.33%) Project Consultant
7 1 (3.33%) Senior Project Consultant
Miscellaneous
1 6 (20.00%) Data Centre
1 6 (20.00%) User Experience
2 4 (13.33%) Analytical Skills
3 2 (6.67%) Clustering
4 1 (3.33%) CMDB
4 1 (3.33%) Hybrid Cloud
4 1 (3.33%) Life Science
Operating Systems
1 10 (33.33%) Windows
2 5 (16.67%) Windows Server
3 3 (10.00%) Windows 7
4 2 (6.67%) Windows Server 2003
4 2 (6.67%) Windows Server 2008
4 2 (6.67%) Windows Server 2012
5 1 (3.33%) Windows 10
Processes & Methodologies
1 9 (30.00%) SIEM
2 8 (26.67%) ITIL
2 8 (26.67%) Service Delivery
3 7 (23.33%) Root Cause Analysis
4 6 (20.00%) Capacity Management
4 6 (20.00%) Information Security
4 6 (20.00%) Security Operations
5 4 (13.33%) GAP Analysis
5 4 (13.33%) Incident Management
5 4 (13.33%) Line Management
5 4 (13.33%) Mentoring
5 4 (13.33%) Penetration Testing
5 4 (13.33%) Project Management
5 4 (13.33%) Security Patching
6 3 (10.00%) Data Protection
6 3 (10.00%) Project Delivery
6 3 (10.00%) Service Management
6 3 (10.00%) Threat Intelligence
7 2 (6.67%) Proactive Management
7 2 (6.67%) Proactive Monitoring
Programming Languages
1 4 (13.33%) PowerShell
2 1 (3.33%) PHP
2 1 (3.33%) SQL
Qualifications
1 3 (10.00%) CCNA
1 3 (10.00%) Cisco Certification
2 2 (6.67%) Degree
3 1 (3.33%) MCSA
3 1 (3.33%) MCSE
3 1 (3.33%) Microsoft Certification
3 1 (3.33%) PRINCE2 Certification
3 1 (3.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (20.00%) ISO/IEC 27001
2 5 (16.67%) PCI DSS
3 1 (3.33%) QA
System Software
1 11 (36.67%) Active Directory
2 2 (6.67%) VMware Infrastructure
3 1 (3.33%) Oracle RAC
Systems Management
1 3 (10.00%) SCCM
1 3 (10.00%) Tivoli
1 3 (10.00%) Tivoli Identity Manager
2 1 (3.33%) Data Guard
2 1 (3.33%) Oracle RMAN
Vendors
1 13 (43.33%) Microsoft
2 3 (10.00%) VMware
3 2 (6.67%) Citrix
3 2 (6.67%) Dell
3 2 (6.67%) EMC
4 1 (3.33%) Cisco
4 1 (3.33%) CyberArk
4 1 (3.33%) McAfee
4 1 (3.33%) Oracle