The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Hampshire / Southampton
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 58 45 43
Rank change year-on-year -13 -2  
Permanent jobs citing SLA 15 45 50
As % of all permanent IT jobs advertised in Southampton 2.36% 5.54% 5.26%
As % of the Quality Assurance & Compliance category 23.44% 40.18% 29.59%
Number of salaries quoted 11 43 41
Median salary £37,500 £23,500 £30,500
Median salary % change year-on-year +59.57% -22.95%  
90% offered a salary of more than £21,000 £19,000 £19,000
10% offered a salary of more than £54,750 £40,000 £45,000
UK excluding London median salary £33,000 £35,000 £35,000
% change year-on-year -5.71% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Southampton
Permanent job vacancies with a requirement for quality assurance and compliance skills 64 112 169
As % of all permanent IT job vacancies advertised in Southampton 10.08% 13.78% 17.77%
Number of salaries quoted 49 104 136
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year +6.25% +6.66%  
90% offered a salary of more than £25,250 £20,400 £19,500
10% offered a salary of more than £60,000 £86,000 £52,500
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Southampton

SLA
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Southampton.

Salary trend for SLA in Southampton

SLA
Salary Histogram in Southampton

The salary distribution of IT jobs citing SLA in Southampton over the 3 months to 30 March 2017.

Salary histogram for SLA in Southampton

For the 6 months to 30 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region with a requirement for SLA.

1 10 (50.00%) ITIL
2 7 (35.00%) Microsoft
3 6 (30.00%) MS Office
3 6 (30.00%) Service Management
4 4 (20.00%) Windows
4 4 (20.00%) Client/Server
4 4 (20.00%) Ticket Management
5 3 (15.00%) DevOps
5 3 (15.00%) Cisco CUCM
5 3 (15.00%) Cisco Nexus
5 3 (15.00%) Coaching
5 3 (15.00%) PBX
5 3 (15.00%) MS Excel
5 3 (15.00%) SQL
5 3 (15.00%) Unix
5 3 (15.00%) CCNP
5 3 (15.00%) Ethernet
5 3 (15.00%) VPN
5 3 (15.00%) Risk Management
5 3 (15.00%) Telecoms
5 3 (15.00%) Finance
5 3 (15.00%) Stakeholder Management
5 3 (15.00%) NetBackup
5 3 (15.00%) CCVP
5 3 (15.00%) Cisco Certification
5 3 (15.00%) SAN
5 3 (15.00%) NetApp
5 3 (15.00%) Symantec
5 3 (15.00%) DSL
5 3 (15.00%) SS7

SLA
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) SharePoint
1 1 (5.00%) Skype for Business
Applications
1 6 (30.00%) MS Office
2 3 (15.00%) MS Excel
Cloud Services
1 2 (10.00%) Office 365
Communications & Networking
1 3 (15.00%) Cisco ASA
1 3 (15.00%) Cisco Nexus
1 3 (15.00%) DSL
1 3 (15.00%) Ethernet
1 3 (15.00%) H.323
1 3 (15.00%) NAS
1 3 (15.00%) PBX
1 3 (15.00%) Q.931
1 3 (15.00%) SAN
1 3 (15.00%) SS7
1 3 (15.00%) Unified Communications
1 3 (15.00%) VPN
2 2 (10.00%) DHCP
2 2 (10.00%) DNS
3 1 (5.00%) TCP/IP
General
1 3 (15.00%) Finance
1 3 (15.00%) Retail
1 3 (15.00%) Telecoms
Job Titles
1 3 (15.00%) Cisco Engineer
1 3 (15.00%) Cisco Network Engineer
1 3 (15.00%) Network Engineer
1 3 (15.00%) Storage Specialist
1 3 (15.00%) Support Manager
1 3 (15.00%) Systems Manager
1 3 (15.00%) Technical Specialist
2 2 (10.00%) Analyst
2 2 (10.00%) Desktop Manager
2 2 (10.00%) Desktop Support
2 2 (10.00%) Desktop Support Manager
2 2 (10.00%) Service Analyst
2 2 (10.00%) Service Desk Analyst
2 2 (10.00%) Service Desk Engineer
2 2 (10.00%) Service Improvement Manager
2 2 (10.00%) Service Manager
2 2 (10.00%) Service Support Manager
3 1 (5.00%) Audio Visual Technician
3 1 (5.00%) Cloud Infrastructure Manager
3 1 (5.00%) Technical Support
Miscellaneous
1 4 (20.00%) Client/Server
2 3 (15.00%) CMDB
Operating Systems
1 4 (20.00%) Windows
2 3 (15.00%) Unix
3 2 (10.00%) Windows 7
4 1 (5.00%) Windows 10
4 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 10 (50.00%) ITIL
2 6 (30.00%) Service Management
3 4 (20.00%) Ticket Management
4 3 (15.00%) Agile Software Development
4 3 (15.00%) Coaching
4 3 (15.00%) Continuous Improvement
4 3 (15.00%) DevOps
4 3 (15.00%) High Availability
4 3 (15.00%) Incident Management
4 3 (15.00%) Logistics
4 3 (15.00%) Portfolio Management
4 3 (15.00%) Project Governance
4 3 (15.00%) Risk Management
4 3 (15.00%) Root Cause Analysis
4 3 (15.00%) Stakeholder Management
4 3 (15.00%) Supplier Management
5 1 (5.00%) Application Packaging
5 1 (5.00%) Capacity Management
5 1 (5.00%) Line Management
Programming Languages
1 3 (15.00%) SQL
Qualifications
1 3 (15.00%) CCNP
1 3 (15.00%) CCVP
1 3 (15.00%) Cisco Certification
2 1 (5.00%) Degree
System Software
1 2 (10.00%) Active Directory
Systems Management
1 3 (15.00%) Cisco CUCM
1 3 (15.00%) NetBackup
Vendors
1 7 (35.00%) Microsoft
2 3 (15.00%) Brocade
2 3 (15.00%) Cisco
2 3 (15.00%) IBM
2 3 (15.00%) NetApp
2 3 (15.00%) Symantec
3 2 (10.00%) Citrix
4 1 (5.00%) Dell
4 1 (5.00%) HP
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Salary: £17000.00 - £25000.00 per annum + Benefits
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